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Silver Star Water Utility 2017 Annual Report
Regional District of North Okanagan Prepared for: Interior Health and RDNO 9848 Aberdeen Road Prepared by: James de Pfyffer, Manager, Small Utilities Coldstream, BC Contributor: Connie Hewitt, Water Quality Technologist V1B 2K9 Submitted: February, 2019
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Silver Star Water Utility 2017 Annual Report
TABLE OF CONTENTS
INTRODUCTION ................................................................................................................... 1
BACKGROUND ..................................................................................................................... 1
WATER SYSTEM OVERVIEW .............................................................................................. 1
TREATMENT REQUIREMENTS ........................................................................................... 2
CONDITIONS ON PERMIT ................................................................................................... 2
Provide a Source Protection Plan for each Water Source ...................................................... 3
Provide a Certified Operator to Operate the System .............................................................. 3
Operate According to your Water Quality Monitoring Program ............................................... 4
Raw (Untreated) Water Monitoring ..................................................................................... 4
Treated and Distribution Water Monitoring ......................................................................... 5
Cross Connection Control Program ....................................................................................... 6
Provide a Turbidity Monitoring Program ................................................................................. 6
Provide Continuous Online Monitoring of the Water Disinfection Process .............................. 7
Chlorine Disinfection .......................................................................................................... 7
Online Chlorine Monitoring ................................................................................................. 8
Chlorine – By Products in Distribution Water ...................................................................... 8
Contact Time ...................................................................................................................... 9
Long Term Plans for Source, Treatment and Distribution System .......................................... 9
Progress on SSW achieving BC Drinking Water Treatment Objectives 4-3-2-1-0 ............... 9
Mid T Water Treatment Facility ..........................................................................................10
Planning for Filtration.........................................................................................................11
Filtration Exclusion Criteria ................................................................................................11
Emergency Response / Notification ......................................................................................12
Provide Monthly Reports and an Annual Summary ...............................................................12
Monthly Reporting .............................................................................................................12
Annual Reporting ...............................................................................................................13
Action Planning for SSW ...................................................................................................13
CONCLUSION ......................................................................................................................14
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Silver Star Water Utility 2017 Annual Report
APPENDICES
APPENDIX A .................. Silver Star Water Utility System Overview Map
Silver Star Water Utility Water Mid T Sample Sites
APPENDIX B .................. Silver Star Water Utility Water Source Assessment & Groundwater
Protection Plan - Progress on Recommendations / Action Plans
Strategic Plan Progess
APPENDIX C .................. 2017 SSW Water Quality Sampling Program
APPENDIX D .................. 2017 Comprehensive Summary of Raw Water Sources
APPENDIX E .................. 2017 Silver Star Water Distribution Microbial Results
2017 Silver Star Source Microbial Results
APPENDIX F .................. 2017 Silver Star Water Utility Turbidity Results
APPENDIX G .................. 2017 Silver Star Manganese Iron Results
APPENDIX H .................. 2017 Silver Star Chlorine Results
APPENDIX I .................... Silver Star Water Trihalomethane Results
APPENDIX J ................... 2017 Silver Star Chlorine Contact Time
APPENDIX K .................. 2017 Silver Star UVT Results
APPENDIX L ................... Silver Star Mid T Site Plan
APPENDIX M .................. 2017 Silver Star Protozoa Results
APPENDIX N .................. 2017 Silver Star Consumption Data
APPENDIX O .................. Silver Star Incident Tracking
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Silver Star Water Utility 2017 Annual Report
ACRONYMS BCAWQ British Columbia Approved Water Quality Guidelines BFD Backflow Prevention Device CCCP Cross Connection Control Program CH Chlorine Handling CT Contact Time (chlorine) GCDWQ Guidelines for Canadian Drinking Water Quality EOCP Environmental Operator Certification Program ERP Emergency Response Plan DWO Drinking Water Officer DWPR Drinking Water Protection Regulation GWPP Groundwater Protection Plan IH Interior Health MWWT-II Municipal Wastewater Treatment Level II RDNO Regional District of North Okanagan SCADA Supervisory Control and Data Acquisition SS Sampling Site SSW Silver Star Water Utility SWA Source Water Assessment THMs Trihalomethanes TOC Total Organic Carbons TTHMs Trihalomethanes UV Ultraviolet UVT Ultraviolet Transmissivity WD-II Water Distribution Level II WT-I Water Treatment Level I WT-II Water Treatment Level II WTP Water Treatment Plant WWC-I Waste Water Collection Level I
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Silver Star Water Utility 2017 Annual Report
INTRODUCTION The Regional District of North Okanagan (RDNO) is pleased to present the 2017 Annual Report for the Silver Star Water Utility (SSW). This report is a requirement of the British Columbia Drinking Water Protection Act, and provides an overview of the following:
A description of the water source and how it is treated;
The water system and distribution to the customers of SSW;
The environmental operator classification program (EOCP) classification for the SSW and operators;
The annual water monitoring program;
How the water system is monitored;
A summary of the 2017 water quality analysis; and
How the system is managed to achieve the safest and highest quality water possible. The SSW annual report is available to the public through the RDNO website.
BACKGROUND The SSW system was constructed in the 1980s and was operated as a private utility owned by Silver Star Mountain Resort Ltd. until 1992 when it became a service of the RDNO. The RDNO Manager, Small Utilities is responsible for the operation and management of this system, with oversight provided by the General Manager, Utilities and the RDNO Board of Directors. RDNO employs a water system operator by contract to complete day to day operation and maintenance tasks. The contract includes a requirement for the operator to be available to respond to emergencies 24 hours a day, 7 days a week, and have a backup operator available to respond as necessary.
WATER SYSTEM OVERVIEW SSW provides potable water to 15 commercial and 771 residential connections. All connections are metered. The following provides a summary of SSW with an overview figure of the utility provided in Appendix A:
The source water for the utility is from both surface water and groundwater.
o Two (2) Surface water, mostly runoff from snow melt, is collected and stored in the Paradise Lake (Paradise) and Vance Creek (Vance) open water reservoirs.
o Groundwater is currently supplied from 7 operational bedrock wells.
All water from the surface water and groundwater sources is directed through the Mid T Water Treatment Plant (WTP) where it is irradiated with Ultraviolet (UV) light, chlorinated and directed to the Mid T reservoir for storage.
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Silver Star Water Utility 2017 Annual Report
The Mid T reservoir is an ‘enclosed’ reservoir with 4 cells to provide a baffled flow effect for improved chlorine Contact Time (CT), and each cell can be isolated for individual cleaning while maintaining sufficient storage and CT in the other 3 cells.
From the Mid T reservoir, the treated water is supplied by gravity through the distribution system to the majority of residential and commercial customers in the Village and on the Knoll.
The Ridge Booster Station pumps water up through The Ridge subdivision’s distribution system to The Ridge reservoir, and to the Alpine Meadows subdivision.
The Attridge reservoir is a small open water reservoir located immediately upslope of the Mid T WTP. It is the original storage reservoir for Silver Star Village built circa 1980, but it is currently not used for water supply.
TREATMENT REQUIREMENTS The treatment levels at SSW are compliant with the Provincial Drinking Water Treatment Objectives (Microbiological) for Surface Water Supplies in BC (also referred to as 4-3-2-1-0 objectives) as follows:
4 log removal or inactivation for viruses – is achieved through chlorination
3 log removal or inactivation for protozoa (Cryptosporidium and Giardia) - is achieved through a combination of chlorination and UV
2 treatment barriers – is achieved through UV and chlorination
1 NTU maximum turbidity – monitoring of the water indicates that the water before treatment is consistently below 1 NTU
0 presence of E.coli – water sampling confirms there is no presence of E.coli in the treated water system (and no E.coli in the raw water in 2017)
Water that meets the criteria described above can apply for a Filtration Exclusion. RDNO completed protozoa sampling in 2016-2017 to support an application to IH. A more detailed discussion that supports the application for Filtration Exclusion is provided in Section 5.7.
CONDITIONS ON PERMIT The following sections correspond to the Conditions on Permit outlined in the letter from IH dated August 26, 2010, and April 9, 2015:
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Silver Star Water Utility 2017 Annual Report
Provide a Source Protection Plan for each Water Source The following reports provide the basis of the Groundwater Protection Plan (GWPP) and the Source Water Protection Plan for SSW:
Golder Associates Ltd (Golder) - April 18, 2008, Initial Phases in the development of a Groundwater Protection Plan for Silver Star Resort area, (File #07-1440-0092). Prepared for RDNO.
TRUE Consulting Group (TRUE) - August 2011, Source Water Assessment and Groundwater Protection Plan, Silver Star Water Utility. Prepared for RDNO.
Both of these reports are available on the RDNO website (www.rdno.ca) under: Services → Utilities → Silver Star Water Utility. Hardcopies of these reports have been provided to the IH Drinking Water Officer (DWO). Golder completed the initial phase of the GWPP in 2008. TRUE was retained to prepare a Source Water Assessment (SWA) and complete the GWPP. The SWA project was initiated in September 2010 and included input from a Technical Advisory Committee (TAC). The TAC consisted of RDNO staff, the SSW DWO, Silver Star Ski Resort Staff, Provincial Staff and Local Interest Groups. The SWA Final Report was completed on August 31, 2011. As the SSW is within a Controlled Recreational Area (CRA) with limited land use, only low and moderate risks were identified. Appendix B provides a summary of the recommendations from the GWPP and the SWA, and the progress on the recommendations, and is the basis of the Assessment Response Plan.
Provide a Certified Operator to Operate the System The RDNO contracts Aberdeen Electric Ltd. to operate and maintain the SSW system. Warren McKim of Aberdeen Electric Ltd. is the Chief Operator for SSW, and is responsible for 24 hours a day, 7 days a week emergency response assistance when required. The operator schedule includes a minimum of 6 site visits per week. The operator also has access to Supervisory Control and Data Acquisition (SCADA), a computer system that allows for remote monitoring and operation of the SSW system, and checks the SSW system from his office between site visits. The SCADA system also provides alarms to the operator when the system is not operating within normal operating set points (i.e. for chlorine, power, UV treatment, etc.). The SSW Distribution System is certified through EOCP as a Water Treatment Facility Level II (WT-II), and as a Water Distribution Facility Level II (WD-II) (EOCP Facility # 382). The Chief Operator, Warren McKim (EOCP #1336) has certifications for Chlorine Handling (CH), Water Distribution II (WD-II), Water Treatment I (WT-I), Waste Water Collection I (WWC-I), and Municipal Wastewater Treatment II (MWWT-II). The overall water system operations, maintenance and infrastructure improvements are managed by the Manager, Small Utilities and the General Manager, Utilities.
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Silver Star Water Utility 2017 Annual Report
Operate According to your Water Quality Monitoring Program The water quality monitoring program for SSW is based on the requirements of the Drinking Water Protection Regulation (DWPR) Schedules A and B, the Guidelines for Canadian Drinking Water Quality (GCDWQ), and the British Columbia Source Drinking Water Quality Guidelines (WQG-01) and it is reviewed annually. The 2017 SSW Monitoring Program and Schedule is provided in Appendix C. The goal of treatment for SSW is to eliminate the health risk of pathogenic microorganisms and reduce the presence of microbial growth within the distribution system. The objectives of the water quality monitoring program are to provide sufficient monitoring to ensure that treatment is effective and that the minimum disinfection levels are maintained to the end of the line. If parameters are not maintained, the operator will respond. The SSW operator collects weekly bacteriological water samples which are submitted to an independent, nationally accredited lab for analysis, CARO Analytical Services (CARO) (presence/absence tests are conducted in-house at RDNO as necessary). Lab results are sent to IH and the RDNO and uploaded to WaterTrax, a third party online database that the RDNO utilizes to store lab data for all RDNO water utilities. WaterTrax sends automatic alerts to RDNO water quality staff and the Manager, Small Utilities for any results that are out of compliance with standards. Some analysis is completed in the RDNO lab such as UV Transmissivity, Manganese, Iron and Sulphate. The lab has a Quality Assurance and Control program in place.
Raw (Untreated) Water Monitoring Comprehensive sampling for a full suite of parameters is completed on all water sources annually with the 2017 provided in Appendix D. Parameters include physical properties such as hardness, color, turbidity; metals arsenic, iron, zinc and inorganics constituents’ boron, fluoride, nitrogen. All parameters were within the CCDWQ Maximum Acceptable Concentrations (MAC) and Aesthetic Objectives (AO) with the exception of the following:
Iron levels in one well was above the AO of <0.30 mg/L o Well #12 was 1.45 mg/L
Manganese levels in three wells were above AO of <0.05 mg/L o Well #3 was 0.0663 mg/L o Well #5 was 0.103 mg/L and 0.147 mg/L o Well #12 was 0.2850 mg/L
Zinc levels in one well was above the AO of <5.0 mg/L o Well #12 was 5.72 mg/L
Turbidity in two wells were above the MAC of 1 NTU o Well #5 was 1.1 NTU and 2.7 NTU o Well #12 was 23.6 NTU
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Silver Star Water Utility 2017 Annual Report
Other parameters tested for on the untreated source water are:
Bacteria samples are analysed weekly on the raw water line. There is a sample line that allows a sample from the surface water sources, Paradise and Vance reservoirs. There is also a raw water line for wells when they are in use. There were no E.coli positives within the surface water sources, but 8 out of 33 samples analyzed had a presence of Total Coliform in the raw water line entering the Mid T WTP. As the water is treated with chlorination and UV, this is not a health issue in the treated water but highlights the importance of treatment.
Ultraviolet Transmissivity (UVT) is analyzed as both filtered and unfiltered weekly to monitor the treatment process and is alarmed so that the operator can react immediately if the process is not sufficiently working. All filtered and unfiltered results show that the UVT was above 99.2% which is above the validated UV units of 81%.
Selenium is monitored quarterly on Well 2 as outlined in the COP as this well had a presence of selenium is 2003. The results from 2017 show that the selenium is within the CCDWQ Maximum Acceptable Concentrations (MAC).
Two surface sources, Vance and Paradise Reservoirs, are brought online in the winter months. Before the sources are brought online and during use, Manganese, Iron and Colour are monitored at the Paradise and Vance Reservoirs, the Mid T surface source raw water line, and the Mid T Treated SS “c”. This is due to colored water in 2016 caused from higher levels of manganese. These parameter are monitored to proactively observe changes in the Paradise and Vance Reservoirs in order to react if the coloured water issues occur again. In 2017, the manganese, iron and colour were all within the CCDWQ Maximum Acceptable Concentrations (MAC).
Treated and Distribution Water Monitoring According to the DWPR, Schedule B “Frequency of Monitoring Samples (Escherichia coli and Total Coliform bacteria) samples per month is 11 as estimated using the Silver Star Mountain Resort pillow count of 10,062 in 2017. The microbial sampling completed at Silver Star in 2017 was 24 samples per month or 6 samples per week of the treated water. The number of samples will be reviewed for the 2019 Water Quality Program. The Treated and Distribution Sampling Site (SS):
Mid T Treated SS “a” – draws water from Cell 4 of the Mid T reservoir after UV treatment and chlorine injection (although before full contact time has been achieved through Mid T reservoir).
Mid T Treated SS “c” – represents “first customer” after contact time in the Mid-T reservoirs.
Pinnacles – represents the “first customer” in the Village.
Fire Hall – provides a good representation of the typical chlorine levels in the Village.
Grandview – “last customer” in The Knoll subdivision.
Maintenance Shop - “last customer” on the west end of the system, after The Ridge Booster Station.
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Silver Star Water Utility 2017 Annual Report
The water quality monitoring sites are located within the system to insure good representation of the water system as a whole which includes the village and the ends or “last customers”. Other factors in water quality monitoring include the number of sources that are in use, ground and surface water combined or surface or groundwater only. The sampling locations are shown in Appendix A. In 2017 there were no microbial positives in the SSW treated water. A full summary of the microbial sampling results are provided in Appendix E. The operator monitors chlorine residual (free and total) and turbidity at all samples sites during the weekly microbial sampling. Trihalomethanes (THMs) chlorine by-products are sampled quarterly. More discussion regarding chlorine and turbidity is provided in the Turbidity Monitoring Program section, below.
Cross Connection Control Program The RDNO has a Cross Connection Control Program (CCCP) for all water utilities owned by RDNO, including the SSW. The CCCP program is focused on identifying high and moderate backflow risks and ensuring annual compliance of backflow device testing for these facilities. Currently SSW has 15 commercial and 371 residential connections. The commercial customers are considered high or moderate risk while residential are generally considered a low risk. An ongoing assessment of the high and medium hazard facilities at Silver Star is under way. In June 2014 the RDNO adopted the “Regional District of North Okanagan Cross Connection Control Regulation Bylaw No. 2651, 2014”, which applies to all RDNO operated water utilities.
Provide a Turbidity Monitoring Program The following provides a list of the 5 continuous online turbidity analyzers monitored by the SCADA system in the SSW. A drawing in Appendix A identifies analyzer sites and the site descriptions are as follows:
Mid T WTP SS “a” - analyzes water from a service line connected to the first contact cell of the Mid T reservoir (cell 4) monitoring the treated water moving into the distribution system.
Mid T WTP SS “b” - analyzes water from a port on the raw water transmission main from Paradise and Vance open water reservoirs (Paradise Turbidity at Mid T) monitoring the blended raw surface water sources.
Mid T WTP SS “c” - analyzes water from the water connection serving the WTP, monitoring the treated water at the “first customer”.
Mid T WTP SS “d” - analyzes water from a port on the raw water transmission main from the groundwater wells, monitoring the blended raw well water sources.
Vance Creek Pump House - analyzes raw water from Vance Reservoir from a port on the raw water line located at the Mid T WTP.
This data can be accessed in real-time using the SCADA system. The alarm set point for turbidity is 1.0 NTU at the first contact cell of the Mid T reservoir (Mid T WTP SS “a”). If the turbidity at
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Silver Star Water Utility 2017 Annual Report
this location exceeds 1.0 NTU, IH would be notified as per the RDNO notification checklist/procedure – operator, provided in Appendix G of the SSW Emergency Response Plan (ERP). The SSW Emergency Plan and Emergency Response updates are provided to IH DWO annually. Online raw water turbidity results from October to December 2017 are provided in Appendix F. The turbidity analyzers were connected to SCADA in October, therefore there was no SCADA data from January to September. Operator grab samples for raw water turbidity are provided from January to December 2017 in Appendix F. Turbidity samples at the Vance and Paradise Raw water line are generally only measured when the surface water sources (Vance and Paradise reservoirs) are in use during the peak demand times corresponding with the winter ski season. On most dates in 2017 the raw water turbidity at the Mid T WTP was less than 1 NTU. However, the turbidity of the raw water from the Vance Reservoir was > 1 NTU at start up in October through December. This turbidity was reduced by blending with the groundwater sources at the Mid T WTP. With this blending the turbidly peaked at about 0.69 NTU ( Mid T WTP SS “a”). The water delivered into the distribution system was maintained at < 1 NTU. At the same time the water from the Vance Reservoir also measured high in colour. Upon further testing it was found that the colour and the turbidity was being generated from manganese and iron in the Vance Reservoir and possibly from the transmission main to the WTP. To deal with this the transmission main between Vance and Paradise is flushed before the ski season each year until colour and manganese levels are within acceptable aesthetic levels. See Appendix G.
Provide Continuous Online Monitoring of the Water Disinfection Process
The SSW has a dual disinfection process with Ultra Violet (UV) radiation followed by chlorination. The UV disinfection is a physical disnfection process that works very effectively at inactivating protoza, such as Crptosporidium and Giardia. Chlorine is effective in bacteria and virus control and is used to provide a disinfectant residual in the distribution system.
Chlorine Disinfection The following provides a summary of the chlorine dosing protocol at SSW:
At the Mid T WTP, the water is dosed at 2.00 mg/L (ppm). This dosing rate provides typical resultant distribution residuals of:
o 1.41 to 1.89 ppm at the Pinnacles – “first customer”
o 0.95 to 1.74 ppm at the Fire Hall
o 0.77 to 1.74 ppm at the maintenance building – “last customer”
o 0.96 to 1.72 ppm at the Grandview on The Knoll – “last customer”
o 1.26 to 1.69 at the Mid-T Treated SS “c” – “first customer”
The RDNO manages the system to have a minimum free chlorine residual of 0.2 mg/L at the ends of the distribution lines (at the “last customer”).
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Silver Star Water Utility 2017 Annual Report
Online Chlorine Monitoring SSW has three (3) online chlorine residual analysers at the following locations:
Mid T WTP SS “e” – analyzes a sample 10m after the chlorine injection within the Mid T facility (see drawing in Appendix A).
Mid T WTP SS “a” – analyzes a sample from within the 1st cell of the Mid T reservoir.
The Ridge Booster Station
The operator completes chlorine residual sampling in the distribution system with a handheld chlorine meter and records the results in a spreadsheet on each site visit (six per week). The chlorine alarms for the Mid T chlorine analyzers are as follows:
Reservoir chlorine residual
o High 3.0 mg/l, 300s delay
o Low 0.5 mg/l, 5m (300s) delay
Mid T chlorine residual
o High 4.5 mg/l, 600s delay
o Low 0.5 mg/l, 10m (600s) delay
A summary of the 2017 chlorine residuals is provided in Appendix H.
Chlorine – By Products in Distribution Water Trihalomethanes (THMs) are organic compounds formed as a by-product of disinfection. Ten distinct THM compounds are possible but only four occur to any significant degree in treated drinking water:
Chloroform
Bromodichloromethane
Dibromochloromethane
Bromoform
Collectively, the above THM compounds are referred to as total trihalomethanes (TTHMs). TTHMs are formed when chlorine and/or bromine react with organic matter naturally present in water. The level of TTHMs in treated water depends on numerous factors including: Total Organic Carbons (TOC), temperature, pH, bromide ion concentration, chlorine dose, and water age. The Maximum Allowable Concentration of TTHMs as per the GCDWQ is based on a locational running annual average of a minimum of quarterly samples taken at the point in the distribution system with the highest potential TTHM levels. TTHMs in SSW distribution have been monitored
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Silver Star Water Utility 2017 Annual Report
since 2011. TOCs are precursors for Total Trihalomethanes (TTHMs) with a higher occurrence in surface water. The 2017 SSW distribution TTHM’s average is lower (25 ug/L) than the GCDWQ MAC. Appendix I provides the results of the 2017 THM results. The results show that the THMs are within standards. THMs are highest in September due to the low water use in the summer months corresponding to a higher water age and higher temperatures.
Contact Time Contact time (CT) is a function of chlorine dosing and time that the water is in contact with the chlorine and is an important factor to ensure sufficient treatment for viruses in the SSW supply. CT for SSW was reviewed in the following letter report:
Agua Consulting Inc. (Agua) – July 8, 2008. RE: Silver Star Mountain Water System Vance Creek Reservoir and Well 13 Disinfection Effectiveness Assessment. Prepared for the RDNO.
The report is provided on the SSW page of the RDNO website (www.rdno.ca). The Agua report examines the CT with chlorination only, to full build out of 22,500 pillows1. The report concludes that with chlorination alone, 180 min-mg/L is required for 3 log inactivation of Giardia, which is achieved until the build out is equivalent to 14,900 pillows. The current (2017) pillow units developed at SSW is 10,062. The Agua report provides for a CT of 215 min-mg/L for 12,500 pillows. Hence, 3 log inactivation of Giardia is achieved at SSW with chlorination alone. The UV treatment plant at SSW achieves the 4-3-2-1-0 objective of dual disinfection, and with a dosing rate of 40 mJ/cm2 provides greater than 3 log inactivation credit for Protozoa, including Giardia and Cryptosporidium. Based on the winter peak parameters, Agua calculates that a total development build out of 25,000 pillow units can be accommodated before additional disinfection efforts are required.
Long Term Plans for Source, Treatment and Distribution System
Progress on SSW achieving BC Drinking Water Treatment Objectives 4-3-2-1-0 The following provides a summary of SSW’s progress on achieving the BC Drinking Water Treatment Objectives 4-3-2-1-0:
4 log reduction or inactivation for viruses – SSW uses chlorine to inactivate viruses. Based on peak flows at SSW and water quality parameters, the required contact time for 4-log virus inactivation is 12 min-mg/L, which is well within the contact time of 215 min-mg/L for 12,5002 pillow units.
3 log inactivation of protozoa – with a dosing rate of 40 mJ/cm2, UV treatment at SSW provides greater than 3 log credit for protozoa inactivation.
1 The Agua report refers to “Bed Units” which are equivalent to “pillow units” at SSW. 2 12,500 pillow units are used to provide a conservative estimate for contact time and is above the current pillow unit
estimate of 10,062.
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Silver Star Water Utility 2017 Annual Report
2 treatment barriers – The SSW has a dual disinfection process with Ultra Violet (UV) radiation followed by chlorination. SSW is currently disinfecting with free chlorine and UV treatment, and residual chlorine is also maintained in the distribution system with a minimum objective of 0.2 ppm at the “last customer”, with an actual minimum typically maintained at 0.8 ppm at the “last customers”.
1 NTU maximum turbidity – online continuous turbidity monitoring is conducted at SSW, as described in Section 5.5. The analysis demonstrates that the turbidity meets the 4-3-2-1-0 objectives of:
o Source turbidity before disinfection does not exceed 1 NTU 95% of the time in any 30 day period.
o Peak turbidity readings do not exceed 5 NTU for more than two days in a one year period.
Turbidity results for 2017 provided in Appendix F also meet the criteria.
0 bacterial indicators in treated water samples – Coliform bacteria are easily controlled with chlorine and UV light, both of which are employed at Silver Star. Sampling of the raw water from Paradise and Vance has been increased to weekly when these sources are in use, in anticipation of a filtration exclusion application to demonstrate that the raw water meets the criteria of not exceeding 20 Colony Forming Units (CFU)/100 ml, and/or Total Coliform not exceeding 100 CFU/100 ml.
Calculations for chlorine contact time are provided on the spreadsheet in Appendix J.
Mid T Water Treatment Facility UV treatment was installed at SSW Mid T WTP and became fully operational in December 2012. The UV reactors were initially started in January 2011, but treatment was intermittent due to failures with the Ultraviolet Transmissivity (UVT) analyzer. The root cause was the quality of source water that caused a film to develop quickly on the UVT analyzer, artificially dropping the UVT reading to below 81% and triggering the automatic turn off set point for the UV reactors. The UVT analyzer was replaced in 2014 with a unit that wipes the glass at each reading, eliminating the buildup of film plaguing the previous unit, and although the device communicates properly with the UV reactors, it did not communicate with the SCADA system during 2017 (Note, a SCADA software upgrade was completed on April 30, 2018 and the UVT analyzer is now communicating properly and can be seen by the operator on-line). The UV reactors operate at a constant manual setting of 40 mJ/cm2, providing a sufficient dosing rate to inactivate protozoa in water with a UVT of 80% or better. The UV units are validated to 81% and the system is programmed to shut off if the UVT falls below 81%. Previous to the connection to SCADA, UVT measurements from the analyzer were recorded manually by the operator to ensure a recorded history of UVT. Manual UVT measurements taken from samples provided to the RDNO lab are in Appendix K, and confirm that the UVT remained within the required operating parameters for the UV reactors.
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Silver Star Water Utility 2017 Annual Report
Planning for Filtration Although not a requirement of a Filtration Exclusion, a conceptual plan for filtration has been completed (as this was a requirement of a Filtration Exclusion application previously granted by IH). The SSW treatment study was completed in 2007 by Agua Consulting Ltd. (provided at the SSW page at www.rdno.ca). Possible technologies identified for future filtration include pressure filtration, cartridge filtration or membrane filtration. If filtration is required, bench testing would be conducted to identify the most appropriate technology. The land footprint for future filtration has already been identified, with the conceptual plan provided in Appendix L. Future filtration would occur as an addition to the Mid T UV treatment facility.
Filtration Exclusion Criteria Both the Water Treatment Study (Agua, 2007) and the Strategic Water Plan Update (TRUE, 2011) have concluded that SSW is a good candidate for filtration exclusion. Criteria set out by the Drinking Water Treatment Objectives (Microbiological) for Surface Water Supplies in BC (2012), the Drinking Water Treatment Objectives (Microbiological) for Ground Water Supplies in BC (2015), Decision Tree for Responding to Turbidity Events in Unfiltered Drinking Water (2013) and the Guidelines for Canadian Drinking Water Quality (2017) will be used in the Filtration Exclusion application. In the past 5 years SSW has been monitoring and collecting information to meet the criteria in the Filtration Exclusion. An application for Filtration Exclusion is planned for 2019. The following outlines a few of the criteria and objectives: SSW has two surface water reservoirs, Vance and Paradise. These reservoirs are brought online for the peak winter season November to April to supplement the wells. Monitoring for Cryptosporidium and Giardia in source waters will provide valuable information for a risk- based assessment of treatment requirements3. In the winter season of 2016-2017 during surface water sources use, a monthly sampling program for protozoa was implemented for the blended raw surface water sources to assess background Cryptosporidium and Giardia. Over the five sample dates, there was one viable Cryptosporidium found. The Mid T treatment facility provides UV disinfection which effectively inactivates Cryptosporidium and Giardia and with the addition of chlorine provides a 3 log inactivation for these protozoa. Results of the protozoa sampling program can be found in Appendix M. The raw water source meets the Filtration Exclusion criteria just before treatment, with turbidity under 1 NTU, microbial under 20 CFU/ml of E.coli (with no sample measuring positive for E.coli), under 100 CFU/ml of Total Coliform, and extremely low protozoa levels. At the beginning of the 2013-2014 ski season, the turbidity of raw water from the surface water reservoirs measured above 2 NTU. This was determined to be a result of aged water in the transmission main from the reservoirs, and to deal with this issue a flushing port was installed at the Mid T WTP in 2014. Current protocol now requires the transmission main to be flushed prior to bringing these surface water sources online. In 2017 the average turbidity was 0.42 NTU.
3 Guidelines for Canadian Drinking Water Quality, Summary Table ( February, 2017)
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Silver Star Water Utility 2017 Annual Report
Emergency Response / Notification A comprehensive SSW Emergency Response Plan (ERP) was completed in 2011 which was updated in 2017 and a comprehensive update to be completed in 2018. Sampling training and RDNO small utility ERP training for the Operators is completed annually and occurred in April 2017. RDNO Utilities staff, as well as the operators are all instructed on how to use the following supporting documents in times of water quality changes or emergencies:
1. SSW Emergency Response Plan
2. SSW Water Quality Deviation Response Plan
The above documents contain the contacts, criteria, and procedures necessary to assist operators and staff to make timely, informed decisions. Staff participate in mock emergency training scenarios annually. SSW must inform customers when their drinking water is not safe to consume or use. A Water Quality Advisory is released when the water poses a modest health risk. A Boil Water Notice is released when there is a known or possible health impact to the customer. An advisory or notice is delivered as quickly and efficiently as possible. Notification may include “Alert” road signs, radio and/or media releases. Under specific circumstances notification is hand-delivered. In 2018, the RDNO developed a new method to provide notification to its customers about announcements, media releases and updates. Customers are advised to subscribe to the Silver Star Water Mailing List by going to www.rdno.ca and clicking on “Subscribe for Updates” and subscribe for Silver Star Water email updates.
Provide Monthly Reports and an Annual Summary
Monthly Reporting Monthly reports are provided to the IH DWO which includes:
Weekly microbial results (Total Coliforms and E.coli) entered into WaterTrax;
Chlorine residuals during microbial sample collection entered into WaterTrax;
Chlorine residuals from SCADA – daily average (since August 2017);
Turbidity collected by the operator;
Turbidity from SCADA – daily average (since October 2017);
Daily flow readings from sources;
Daily flow readings through UV trains and to the Mid T reservoirs;
Chlorine residuals collected by the operator;
Daily contact time calculation sheet for 3 log reduction for Giardia; and
Weekly UV Transmissivity at the Mid-T.
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Silver Star Water Utility 2017 Annual Report
Annual Reporting Appendix N provides a chart of the average Monthly Water Consumption for SSW from January to December 2017. The average summer water consumption was 7.8 ML per month ( April 1 - November 30). The total consumption for April 1 to November 30, 2017, was 62.5 ML. The average winter water consumption was 19.7 ML per month (December 1- March 31). The total consumption for December 1 - March 31, 2017 was 78.7 ML. The SSW used a total of 141.2 ML of water in 2017. Appendix O provides a summary of operation incidents that occurred at SSW for 2017 and how each incident was resolved. The three open surface water reservoirs and dam structures (Paradise, Vance and Attridge) are regulated under the BC Dam Safety Regulation and undergo routine inspections and annual dam safety inspections. The Operations, Maintenance and Surveillance Manual was revised in 2014 and was submitted to the Dam Safety Branch of the BC Ministry of Forests, Lands and Natural Resource Operations. The following provides a list of work and activities completed outside the regular maintenance and operational activities for 2017:
Weekly dam site inspections were conducted by the operator at Paradise, Vance and Attridge reservoirs.
June 6 – Annual dam safety inspections for Paradise, Vance and Attridge reservoirs.
October – Annual distribution line flushing and hydrant maintenance.
October – Installation (replacement) of two reservoir access hatches at the Mid T reservoir.
November – Installation (replacement) of snow retention fencing on roof of the Mid T WTP.
Action Planning for SSW As SSW currently meets Provincial standards for treatment and is a relatively young utility, projects focus on improvements and asset renewal of some aging facilities. No large capital projects are planned for the next 10 years. The following provides action items planned for 2018 (or future):
Submit Filtration Exclusion application to IH;
Continue with cross connection control assessments for high risk facilities;
Complete Asset Management Plan for utility;
Improve radio communications between the Mid T WTP, Well 10, Paradise and Vance;
Upgrade SCADA software to high speed connection for remote communications;
Improve water system alarms and controls, so that a low chlorine alarm or a high turbidity alarm will shut off flow through Mid T WTP;
14
Silver Star Water Utility 2017 Annual Report
Connect Wells 1 and 3 to SCADA;
Replace Well 5 pump house (2020); and
Replace Well 4 pump house (2021).
CONCLUSION The program objectives for the water utilities owned and operated by the RDNO are:
Provide Clean, Safe drinking water;
Reliable delivery;
In Quantities to meet current and future demand;
Continuity of service; and
“Water Quality Advisories”– only a rare event.
At SSW, the RDNO has made significant strides in fulfilling the RDNO program objectives, as well as requirements stipulated by IH, and in implementing BC’s Drinking Water Protection Act and Regulations. The RDNO will strive for implementation of system improvements within the constraints of the SSW budget. Any inquiries about this report or requests for more information about SSW should be directed to the RDNO at 250-550-3700 or emailed to [email protected].
Silver Star Water Utility 2017 Annual Report
APPENDIX A
Silver Star Water Utility System Overview Map
Silver Star Water Utility Water Mid T Sample Sites
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To Well #13, Paradise Reservoir
and Vance ReservoirAttridge ReservoirTWL: 1,638.46m
Ridge PRV
Well #3 PSWell #5 PS
Well #1 PS
Well #4 PSWell #2 PS
Well #12 PS
Milky Way PRV
Ridge Booster
Ridge ReservoirTWL: 1,732m
Volume: 1,020m³
Firehall
The Grandview
The Pinnacles
Maintenance Shop
Well #4 Untreated
Well #3 Untreated
Well #5 Untreated
Well #2 Untreated
Well #12 Untreated
Well #1 Untreated
Vance and Paradise Raw Water LineMid T UVT Sample Line
Mid T Treated SS "a"Mid T Treated SS "c"
Mid T Raw
200 PVC
150 PVC75
PE
75 PVC
300 DI
200 DI
300 PVC
250 PVC
75 HDPE
100 PVC
50 PVC
50 PE
200 DI
100 PVC
150 PVC
75 PV
C
100 PVC
200 PVC
150 PVC
150 PVC
100 PVC
150 PVC
100 PVC
250 PVC
200 PVC
50 PVC
300 P
VC
300 DI
200 PVC
150 PVC
150 PVC
100 PVC
200 P
VC
100 PVC
150 PV
C
200 P
VC
200 PVC
150 PVC
75 PV
C
300 PVC
150 PVC
150 PVC
300 D
I
150 PVC
150 PVC
75 PV
C
9806
34 30
9976
9961
357
9792
170
9910
150
118
9751
875
635
148
155
150
9885
147
9770
9905
142
9898
9952
815
9977
240
146
183
9970
9956
9938
9966
9972
9801
9960
9923
250
9990
9934
9945
285
139
149
375
9964
9993
155
9982
9998
9988
9997
365
9987
385
240
9976
730
9994
295
9939
9927
275265
305A
9980
145750
190
150160
9958
180B
99869952
205
9911
780
9885
260
210
580
9842
690
355
9981
9876
270
9804
9807
9919
560
740
9987
180
125
390
9874
585
570
170
9890
9948
9834
160B
9903
9870
210
200
9879
290
110
9902
140
9826
981898
50
250
220
9858
9997
130
340
305
230
9984
230
280
220
150
9992
760
9899
9874
9803
160
9931
310
343
9915
9819
710
323
720
410
200
9894
460
370
330
9895
9810
9882
9957
840
9965
150
270
139
9961
620
9953
350
99799983
9975
9877
9971
280
170
9946
9845
9898
9928
9935
700
245
610 770600
190
590
255
235
143
540
725
470
175
360
315
165
130
145
615
230
575
460
510
245540
140
135
415
630
500
9886
830
120
660
860
650
139
175
320
570
9815
315
850
640
565
140
350
205
440
655
330
565
490
120
9839
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135
480
195
585
325
870
9821
525
345
475
505
520
420
465
425
300
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495
535
475
530
525
308
550
115
302
180200
335
205
109
715
105
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790
430
665
110
530
810
129
9849
215
535
880
300
9825
555
105
340
890
395
210
190
515
800
131
535
525
670
405
450
130
185
100
485
515
235
405
520
485
310
320
505
120
9869
395
545
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111
185
560
510
685
175
330
195
440
515
9853
9833
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250
455
9871
495
9873
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545 205
415
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445
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9827
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Silver Star Rd
Monashee Rd
Cathedral Dr
Shortt St
access road
Silver Star Water Utility - Sampling and FacilitiesThis map was compiled by RDNO, using data believedto be accurate; however, a margin of error is inherent in all maps. This product is distributed without warranties of any kind, eitherexpress or implied, including but not limited to warranties of sustainability or particular purpose or use.
Plot Date: Oct 22, 2018 1:7,500Scale: 0 500 1,000250Meters
Legend#0 Sampling Station - Raw Water
#0 Sampling Station - Treated Water
!( Facility
¬« Hydrant
¬« Private Hydrant
! Open Valve
! Closed Valve
&- Air Valve
# Blow Off
Raw Water Main
Potable Water Main
Private Water Main
Lakes
Parcels
Plot Size: 17" x 11"
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Vance ReservoirHeadworks Building
Paradise Headworks Building
Well #10 Untreated
Vance PS
Well #1 PS
Well #13 PS (Private)
Well #10 PS
Milky Way PRV
Vance ReservoirTWL: 1,661.6m
Volume: 203,613m³
Mid-T ReservoirRidge Reservoir
Paradise ReservoirTWL: 1,718.6m
Volume: 61,300m³
Vance Valve Station
Paradise Valve Station
150 PVC
75 HDPE
200 DI150 DI
75 HDPE1:15,000Scale:
Silver Star Water Utility 2017 Annual Report
APPENDIX B
Silver Star Water Utility Water Source Assessment & Groundwater
Protection Plan - Progress on Recommendations / Action Plans
Strategic Plan Progess
Silver Star Water Utility Water Source Assessment & Groundwater Protection Plan - Progress on Recommendations
Number Recommendation RDNO Response/Strategy
Completion Date
or In Progress2019 Action Plan
GW 1 Spill Response Plan (SRP)
RDNO confirmed that Silver Star Mountain Resort has SRP for their vehicles
and confirmed with Silver Star Fire Chief they respond to vehicle spills.Complete Contact Ministry of
Transportation
GW 2 Surface Water Management Zones
Added to Routine Maintenance Schedule for operator to inspect drainage
around well sites during spring drainage conditions.
Routine
Maintenance
Map 50m diameter Buffer
Zone at each Well Head and
provide to SSMR and to
Volunteer Fire department
GW 3 A Well Closure Program - Well 4 RDNO has designated Well 4 as an Emergency Backup Well. In Progress Add to ERP
GW 3 B
Well Closure Program- Wells 7, 8, 9
and 11
Wells 7, 8, 9 and 11 are not the responsibility of RDNO and are owned by
Silver Star Mountain Resort. These wells are low risk to the RDNO wells as
they are down gradient or within another drainage area.
n/a n/a
GW 4
Protect Wells from Surface Water
Infiltration Annular seals have been installed at Wells 1, 2, 3, 12. In Progress Budgeting for Well 5 in 2021
GW 5
Mapping of Groundwater Protection
Areas
All development at Silver Star must go through a permitting process through
the planning/building department of RDNO. As part of the planning process,
all applications are referred to Engineering for comment. At this stage,
engineering can comment on capture zones of wells.
Development
Approval Process
Map 50m diameter Buffer
Zone at each Well Head and
provide to SSMR and to
RDNO Planning and Utilities
GW 6 Adopt Best Management Practices
RDNO and Silver Star Mountain Resort have good communication regarding
work to be completed. BMPs are practiced.
Regarding the horse barn at Parking Lot "E", it will not be moved in forseeable
future - drainage is away from Well 5.
In ProgressConduct inspection of
drainage occasionally, during
rain events and spring melt
GW 7 Provide Mechanism for Periodic Review
The SSWU operator completes site visits continually (3 times per week or
more). The operator and Manager Small Utilities are in frequent
communications and the Manager Small Utilities completes site specific
inspections when requested by the operator or as triggered by other events
throughout the year. Action Items are added to the list and completed based
on a risk priority basis.
Complete 2018 Review in 2019
GW 8 A Monitoring Triggers
Comprehensive water quality analysis is completed annually for all supply
wells (including Well 4) and surface water sources. Parameters are monitored
for compliance to Canadian Drinking Water Guidelines.
Complete 2018 Continue in 2019
GW 8 B
Monitoring Triggers - Selenium
Monitoring
Selenium monitoring in Well 2 has been increased to quarterly to assess
trending and examine if is increasing.Sampled Quarterly Review sample frequency
Recommendations to Protect Groundwater Sources
The following table provides tracking of RDNO response or strategy for response regarding the recommendations within the Source Water Assessment and Groundwater Protection Plan
completed by True Consulting, Aug. 31, 2011 for the Silver Star Water Utility. The Assessment Response Plan was updated October 2018.
Number Recommendation RDNO Response/Strategy
Completion Date
or In Progress2019 Action Plan
SW 1
Master Fencing Plan to Minimize Cattle
Drift
Master Fence Plan completed by MFLNRO. A cattle fence was constructed at
the southern boundary of the SSSR in the summer of 2011 to exclude cattle
from the reservoir capture zone. The fence line constructed was identified by
MFLNRO as the main breach allowing cattle in the the Silver Star CRA (and
the reservoir capture zones). This work was completed in partnership with the
RDNO, MFLNRO, BCTS and SSSR and partially funded by a Community
Works Fund.
Complete Maintained by SSSR
SW 2 Public Education
New dam signs were posted in 2018. Letters can be sent out in billing
invoices. Public information open houses are provided periodically. Website
updated with a page specific to SSWU, for example posting of the monthly
water quality reports and flushing notifications.
In Progress
Plan and Budget for Signage.
Develop Communication Plan
with RDNO Communications
Officer
SW 3 Mapping of Mountain Bike Trail Network
The Bicycle Trail Network is owned and maintained by SSMR and mapping
trail bike facilities would not benefit RDNO water quality objectives.
Inspections of Vance and Paradise diversion ditches are completed annually
to identify bike trail crossings and noted erosion. SSSR is notified of any
issues and responds promptly. The diversion ditches are inspected weekly
when filling and in the fall before snow fall.
Completed 2018 Continue in 2019
SW 4 Inspect Reservoir Fencing Regularly
Wildlife Exclusion Fences at Paradise Lake, Vance Creek and Attridge Brook
Reservoirs are inspected and repaired annually after freshet as required.Completed 2018
Complete annual inspection
and maintenance
SW 5 Review Fuel Storage
SSSR confirms that the fuel tank at the Mid T WTP is a double walled tank.
SSSR has a response procedure and a spill kit on site to address any spills in
the event of a spill. As part of that procedure, SSSR will contact RDNO in the
event of a spill to assess possible risks to the SSWU sources.
In Progress
Request updated copy of SRP
from SSSR and review in
2019
SW 6 Update Emergency Response Training
RDNO completed updating the Emergency Response Plans for all utilities,
including SSWU, 2018. Operator training occurred in June 2018.Completed 2018 Continue in 2019
Acronyms
BCTS BC Timber Sales
CRA Controlled Recreation Area
ERP Emergency Response Plan
GWPP Groundwater Protection Plan
MFLNRO Ministry of Forests, Lands and Natural Resource Operations
RDNO Regional District of North Okanagan
SRP Spill Response Plan
SSSR Silver Star Ski Resort Ltd.
SSWU Silver Star Water Utility
SWA Source Watershed Assessment
WAP Watershed Assessment Plan
Recommendations to Protect Surface Sources
Silver Star Water Utility 2017 Annual Report
APPENDIX C
2017 SSW Water Quality Sampling Program
Silver Star
Sampling
Chlorine
Turbidity
THM's
Selenium
UV Transmissivity
Sample Sites WaterTrax ID#Bacterial Sampling
250 mL Caro Bacterial
THM Sampling
(2 -125 mL amber bottles)
*No Air Gap
Pinnacles 71E1 Weekly - Bacterial
Grandview 7180 Weekly - Bacterial March, June, September, December
Firehall 717F Weekly - Bacterial March, June, September, December
Mid T Treated SS "a" 71E0 Weekly - Bacterial March, June, September, December
Maintenance Bldg 215BE Weekly - Bacterial
Mid T Treated SS "c" 36412 Weekly - BacterialNew January 2018
first customer
Mid T Treated SS "c" 36412
Weekly
Monthly
(2nd week of the month)
New January 2018
Manganese
Iron
Colour
Weekly for the first 4-6 weeks when
surface source come online.
Monthly for the rest of the season
Operator Tasks
At distribution sites use handheld meter and log data
On bottles: date, time, site name, WaterTrax number
At distirubtion sites: take 1 - Caro bacterial bottle
Bottle pickup from RDNO; on bottles date and time
drop off at RDNO
2 amber bottles
NO AIR GAP
Caro bottle preserved with nitric acid (HNO3)
At distribution sites use handheld meter and log data
Distribution sites every week
Bacterial Bottles
Silver Star - Distribution
Bottle Drop Off
At RDNO-GVW
Monday Tuesday, Wednesday or Thursday
Microbiolocal Samples:
· must be at the Caro lab within 24 hours or they cannot be processed
· ice packs in coolers to keep samples at 4 degrees C
· samples cannot be frozen
Sampling Schedule: Silver Star Revision Date: December 19, 2016
Silver Star
Sample Sites WaterTrax ID# Samples bottles
Vance/Paradise Raw 2EACD Seasonal
250 mL - UVT (Weekly)
- Manganese
- Iron
- Colour
Paradise Raw
*When in use9BAE Weekly
250 mL Caro bacterial
250 mL - UV-Transmissivity
Well #2 9BCAMarch, June,
September, December
250 mL - Caro bottle preserved with
nitric acid (HNO3) for Selenium
Mid-T Raw 329AF Weekly250 mL Caro bacterial
250 mL - UV-Transmissivity
Silver Star - Source Sampling
Sampling Schedule: Silver Star Revision Date: December 19, 2016
Silver Star
Jan 2 - 6 Distribution July 3 -7 Distribution
Jan 9 - 13 Distribution July 10 - 14 Distribution; Creekside Condo's @ service
Jan 16-20 Distribution; Giardia July 17 - 21 Distribution
Jan 23 - 27 Distribution: Annual July 24 - 28 Distribution
Jan 30 - Feb 3 Distribution July 31 - Aug 4 Distribution
Feb 6 - 10 Distribution Aug 7 - 11 Distribution
Feb 13 - 17 Distribution Aug 14 - 18 Distribution
Feb 20 - 24 Distribution; Giardia Aug 21 - 25 Distribution
Feb 27 - Mar 3 Distribution Aug 28 - Sept 1 Distribution
Mar 6 - 10 Distribution Sep 4 - 8 Distribution
Mar 13 - 17 Distribution, THM, Selenium on Well #2 Sep 11 - 15 Distribution, THM, Selenium on Well #2
Mar 20 - 24 Distribution; Giardia Sep 18 - 22 Distribution
Mar 27 - 31 Distribution Sept 25 - 29 Distribution
Apr 3 - 7 Distribution: Giardia Oct 2 - 6 Distribution
April 10 - 14 Distribution Oct 9 - 13 Distribution
Apr 17 - 21 Distribution Oct 16 - 20 Distribution
Apr 24 - 28 Distribution Oct 23 - 27 Distribution
May 1 - 5 Distribution Oct 30 - Nov 3 Distribution
May 8 -12 Distribution Nov 6 - 10 Distribution
May 15 - 19 Distribution Nov 13 - 17 Distribution
May 22 - 26 Distribution, Comprehensive Well #5 & #12 Nov 20 -24 Distribution
May 29 - Jun 2 Distribution Nov 27 - Dec 1 Distribution; Creekside Condo's @ service
Jun 5- 9 Distribution Dec 4 - 8 Distribution
Jun 12 - 16 Distribution, THM, Selenium on Well #2 Dec 11 - 15 Distribution, THM, Selenium on Well #2
Jun 19 - 23 Distribution Dec 18 -22 Distribution
Jun 26 - 30 Distribution Dec 25 - 29 Distribution
THM's: Grandview, Firehall, Mid-Tee Control
Silver Star Sampling 2017
* NOTE: Raw water sampling at Paradise when on - usually in winter
3rd or 4th week in January: Annual Analysis on Well #1, Well #10, Well #12, Vance Reservoir and Paradise Reservoir
Sampling Schedule: Silver StarRevision Date: December 15, 2014
Completed by: CK
Silver Star Water Utility 2017 Annual Report
APPENDIX D
2017 Comprehensive Summary of Raw Water Sources
Surface Water Reservoirs
INORGANIC
Maximum Acceptable
Concentration (MAC)
Aesthetic Objective (AO)
Location Well #1 Well #2 Well #3 Well #5 Well #5 Well #12Paradise
Reservoir
Vance
Reservoir
Year Tested 2017 2017 2017 2017 2017 2017 2017 2017
Date Tested 1-Feb 1-Feb 1-Feb 1-Feb 23-May 23-May 6-Feb 6-Feb
Aluminum (total) <0.005 0.008 <0.005 <0.005 <0.0050 0.15 0.006 <0.005
Antimony (total) 0.0008 <0.0001 <0.0001 <0.0001 0 0 <0.0001 <0.0001 <0.006
Arsenic (total) <0.0005 <0.0005 <0.0005 <0.0005 <0.00050 0 <0.0005 <0.0005 <0.025
Barium (total) 0.016 0.0280 0.0270 0.0350 0.0420 0.0511 0.019 0.021 <1
Boron (total) <0.004 <0.004 <0.004 <0.004 0.010 0.007 0.013 0.017 <1
Cadmium (total) 0.00002 0 0 0.0001 0.0002 0.0001 0.00004 0.00049 0.005
Calcium (total) 52.2 50.9 81.1 135 177 32.8 36.7 29.7
Chloride 0.2 0.56 12.20 69.5 179.0 7.38 0.16 0.2 <250
Chromium (total) <0.0005 <0.0005 0 <0.0005 <0.00050 0 0.001 0.0006 <0.05
Copper (total) 0.0397 0 0 0 0 0.0059 0.003 0.0036 <1.0
Cyanide (total) <0.0200 <0.0200 <0.0200 <0.0200 <0.0020 <0.0020 <0.0050 <0.0050 <0.2
Fluoride <0.10 <0.10 <0.10 <0.10 <0.10 <0.10 <0.10 <0.10 <1.5
Iron (total) <0.01 <0.01 0.13 0.11 0.26 1.45 0.11 0.03 <0.30
Lead (total) 0.0007 <0.0001 <0.0001 <0.0001 <0.0001 0.0085 0.0002 0.0002 <0.01
Magnesium (total) 2.98 6.3 10.70 10.1 13.6 15.1 6.17 3.34 N/A
Manganese (total) 0.0079 <0.0002 0.0663 0.103 0.147 0.2850 0.004 0.0286 <0.05
Mercury (total) <0.00002 <0.00002 <0.00002 <0.00002 <0.00002 <0.00002 <0.00002 <0.00002 <0.001
Molybdenum (total) 0.0004 0.0048 0.0013 0.001 0.001 0.002 0.001 0.0004
Nitrate (as N) 0.083 0.017 <0.010 0 0 0.016 0.069 0.068 <10
Nitrite (as N) <0.010 <0.010 <0.010 <0.010 <0.010 <0.010 <0.010 <0.010 <1
Potassium (total) 1.2 2.56 1.24 5.80 7.14 3.17 0.4 0.5
Selenium (total) 0.0023 0.0108 <0.0005 0 <0.00050 <0.00050 0.0018 0.0016 <0.01
Sodium (total) 1.32 2 6.61 20.4 34.9 8.30 0.74 0.66 <200
Sulphate 27.9 48.2 86.4 109 101 37 16.9 25.6 <500
Uranium (total) 0.00032 0.0021 0.0036 0.0013 0.0015 0.00136 0.00029 0.00013 <0.02
Zinc (total) 0.348 0.008 0.224 0.032 0.029 5.72 <0.004 0.022 <5.0
PHYSICAL
Maximum Acceptable
Concentration (MAC)
Aesthetic Objective (AO)
Alkalinity (bicarbonate, as CaCO3)
119 114 152 229 215 111 105 68
Colour <5 <5 <5 <5 <5 <5 <5 <5 <15 TCU
Conductivity 279 308 499 833 1080 297 235 186
Hardness (total, as CaCO3) 143 153 247 380 498 144 117 87.8 see note
pH 7.69 7.92 7.85 7.79 7.60 7.97 7.89 7.69 6.5 - 8.5
Total dissolved solids / TDS 159 180 291 490 643 172 125 102 <500
Turbidity 0.16 <0.10 0.6 1.1 2.7 23.6 0.25 0.4 <1 NTU <5 NTU
Silver Star water is 50% well water and 50% surface water during the ski season.
At other times the Silver Star Utility is 100% well water. The well water is a combination of the wells noted above.
Notes: No current Guideline ; Reference Health CanadaHardness - no guideline - "Hardness Levels between 80 and 100 mg/L as CaCo3 are considered acceptable; levels greater than 200 are considered poor but can be tolerated; those in excess of 500 are normally considered unacceptable.Turbidity - 1 NTU when disinfection required; <5 NTU aesthetic clarity"<" = less than detection limit shown">" = greater than upper range limit shown"«" = less than number shown (Detected)"»" = greater than number shown (Detected)* Criteria Exceeded
no current guideline
Silver Star Water Utility Comprehensive Summary
Guidelines for Canadian Drinking
Water Quality
no current guideline
no current guideline
no current guideline
no current guideline
no current guideline
Results (mg/L unless noted)
Wells
Results (mg/L unless noted)
Silver Star Water Utility 2017 Annual Report
APPENDIX E
2017 Silver Star Water Distribution Microbial Results
2017 Silver Star Source Microbial Results
Silver Star Water System
January 1, 2017 to December 31, 2017
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. co
li
(co
un
ts)
(CF
U/1
00m
l)
To
tal
co
lifo
rms (
co
un
ts)
(co
un
ts/1
00m
l)
Esch
eri
ch
ia c
oli
/ E
. co
li
(co
un
ts)
(CF
U/1
00m
l)
To
tal
Co
lifo
rms (
co
un
ts)
(co
un
ts/1
00m
l)
2-Jan-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
9-Jan-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
16-Jan-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
23-Jan-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
30-Jan-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
6-Feb-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
14-Feb-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
20-Feb-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
27-Feb-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
6-Mar-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
13-Mar-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
20-Mar-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
27-Mar-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
3-Apr-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
10-Apr-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
18-Apr-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
24-Apr-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
1-May-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
8-May-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
15-May-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
23-May-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
29-May-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
5-Jun-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
12-Jun-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
19-Jun-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
26-Jun-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
4-Jul-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
10-Jul-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
17-Jul-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
24-Jul-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
31-Jul-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
7-Aug-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
14-Aug-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
21-Aug-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
28-Aug-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
4-Sep-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
11-Sep-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
18-Sep-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
25-Sep-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
2-Oct-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
10-Oct-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
16-Oct-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
23-Oct-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
30-Oct-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
6-Nov-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
15-Nov-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
20-Nov-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
27-Nov-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
11-Dec-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
18-Dec-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
20-Dec-17 < 1 < 1
27-Dec-17 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
Minimum < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
Maximum < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1 < 1
Count 50 50 50 50 50 50 51 51 52 52
Distribution
Mid T
Treated SS "a" Maintenance Shop The Grandview The Pinnacles Firehall
Silver Star Water System
Source Water
January 1, 2017 to December 31, 2017
Es
ch
eri
ch
ia c
oli / E
. c
oli (
co
un
ts)
(CF
U/1
00
ml)
To
tal C
olifo
rms
(c
ou
nts
)
(co
un
ts/1
00
ml)
Es
ch
eri
ch
ia c
oli / E
. c
oli (
co
un
ts)
(CF
U/1
00
ml)
To
tal c
olifo
rms
(c
ou
nts
)
(co
un
ts/1
00
ml)
2-Jan-17 < 1 < 1 < 1 > 7
9-Jan-17 < 1 < 1 < 1 < 1
16-Jan-17 < 1 < 1 < 1 1
23-Jan-17 < 1 35 < 1 > 90
30-Jan-17 < 1 28 < 1 > 14
1-Feb-17
6-Feb-17 < 1 64 < 1 120
14-Feb-17 < 1 > 24 < 1 120
20-Feb-17 < 1 14 < 1 43
27-Feb-17 < 1 < 1 < 1 < 1
6-Mar-17 < 1 15 < 1 36
13-Mar-17 < 1 7 < 1 14
20-Mar-17 < 1 > 22
27-Mar-17 < 1 < 1
3-Apr-17 < 1 < 1 < 1 < 1
10-Apr-17 < 1 < 1
18-Apr-17 < 1 < 1 < 1 < 1
24-Apr-17 < 1 < 1
1-May-17 < 1 < 1
15-May-17 < 1 < 1
23-May-17 < 1 < 1
5-Jun-17 < 1 < 1
19-Jun-17 < 1 < 1
26-Jun-17 < 1 < 1
4-Jul-17 < 1 < 1
10-Jul-17 < 1 < 1
24-Jul-17 < 1 < 1
31-Jul-17 < 1 < 1
7-Aug-17 < 1 < 1
4-Sep-17 < 1 < 1
11-Sep-17 < 1 < 1
18-Sep-17 < 1 < 1
2-Oct-17 < 1 < 1
10-Oct-17 < 1 < 1
16-Oct-17 < 1 < 1 < 1 2
23-Oct-17 < 1 < 1
6-Nov-17 < 1 3 < 1 1
15-Nov-17 < 1 < 1
20-Nov-17 < 1 < 1 < 1 1
27-Nov-17 < 1 < 1
11-Dec-17 < 1 < 1 < 1 1
18-Dec-17 < 1 < 1 < 1 1
27-Dec-17 < 1 < 1
Minimum < 1 < 1 < 1 < 1
Maximum < 1 64 < 1 120
Count 33 33 27 27
Sources
Vance and Paradise Raw Water Line Mid T Raw
Silver Star Water Utility 2017 Annual Report
APPENDIX F
2017 Silver Star Water Utility Turbidity Results
Silver Star Water - 2017 Raw Water SCADA Turbidity, Daily Average
# or DaysMid-T Blended Water -
Raw
Vance and Paradise -
Raw
January
February
March
April
May
June
July
August
September
October 31 0.04 0.98
November 29 0.2 0.41
December 30 0.21 0.45
Online raw water turbidity results are provided from October to December 2017. The turbidity analyzers
were connected to SCADA in October, therefore there was no SCADA data from January to
September.
Silver Star Water - 2017 Raw Water Turbidity Grab Samples
Mid T Raw Vance and Paradise Raw
Water Line Turbidity
(NTU)
Turbidity
(NTU)
2-Jan-17 0.26 0.33
9-Jan-17 0.34 0.42
16-Jan-17 0.35 0.38
23-Jan-17 0.29 0.28
30-Jan-17 0.29 0.27
6-Feb-17 0.24 0.27
14-Feb-17 0.23 0.33
20-Feb-17 0.26 0.36
27-Feb-17 0.23 0.30
6-Mar-17 0.23 0.31
13-Mar-17 0.35 0.37
20-Mar-17 0.21
27-Mar-17 0.22
3-Apr-17 0.25 0.21
10-Apr-17 0.22
18-Apr-17 0.23 0.19
24-Apr-17 0.32
1-May-17 0.32
15-May-17 0.14
23-May-17 0.26
5-Jun-17 0.18
19-Jun-17 0.18
26-Jun-17 0.38
4-Jul-17 0.18
10-Jul-17 0.21
24-Jul-17 0.14
31-Jul-17 0.21
7-Aug-17 0.16
4-Sep-17 0.16
11-Sep-17 0.21
18-Sep-17 0.24
2-Oct-17 0.18
10-Oct-17 0.19
16-Oct-17 0.69 0.77
23-Oct-17 0.14
6-Nov-17 0.12 2.71
13-Nov-17 0.41
15-Nov-17 0.27
20-Nov-17 0.38 0.37
27-Nov-17 0.44
4-Dec-17 0.33 0.31
11-Dec-17 0.26 0.42
18-Dec-17 0.19 0.44
27-Dec-17 0.41
Average 0.24 0.42
Minimum 0.12 0.19
Maximum 0.69 2.71
Count 34 29
Operator grab samples for raw water turbidity are provided from January to December. Turbidity
samples for Vance and Paradise raw water line are generally only measures when the surface water
sources (Vance and Paradise reservoirs) are in use during the peak demand times corresponding with
the winter ski season.
Silver Star Water Utility 2017 Annual Report
APPENDIX G
2017 Silver Star Manganese Iron Results
Silver Star Raw Water – Manganese and Iron Results
On most dates in 2017 the raw turbidity at the Mid T WTP was less than 1 NTU. However, the turbidity of the raw water from the Vance
Reservoir was > 1 NTU at start up in October through December. This turbidity was reduced by blending with the groundwater sources
at the Mid T WTP. With this blending the turbidly peaked at about 0.69 NTU ( Mid T WTP SS “a”). The water delivered into the
distribution system was maintained at < 1 NTU. At the same time the water from the Vance Reservoir also measured high in colour.
Upon further testing it was found that the colour and the turbidity was being generated from manganese in the Vance Reservoir and
iron from the transmission main to the WTP. To deal with this the transmission main between Vance and Paradise is flushed before
the ski season each year until colour and manganese levels are within acceptable aesthetic levels.
Water System Sampling Point Collection
Date
Iron (Total) mg/L
RDNO Lab
Manganese (total) mg/L
RDNO Lab
Colour (Apparent)
ACU RDNO Lab
Silver Star Water System Vance and Paradise Raw Water Line 01/23/2017 0.01 0.011
Silver Star Water System Vance and Paradise Raw Water Line 02/14/2017 0.03 0.004
Silver Star Water System Vance and Paradise Raw Water Line 02/27/2017 0.01 0.004
Silver Star Water System Vance and Paradise Raw Water Line 03/13/2017 0.01 0.012
Silver Star Water System Vance and Paradise Raw Water Line 03/27/2017 0.01 0.016
Silver Star Water System Vance and Paradise Raw Water Line 04/10/2017 0.01 0.017
Silver Star Water System Vance and Paradise Raw Water Line 10/16/2017 0.01 0.011
Silver Star Water System Vance and Paradise Raw Water Line 10/23/2017 0.02 0.037
Silver Star Water System Vance and Paradise Raw Water Line 10/30/2017 0.00 0.012
Silver Star Water System Vance and Paradise Raw Water Line 11/27/2017 0.01 0.014
Silver Star Water System Vance and Paradise Raw Water Line 12/11/2017 0.01 0.011
Silver Star Water System Vance and Paradise Raw Water Line 12/18/2017 0.01 0.011
Silver Star Water System Mid T Treated SS "c" 11/06/2017 0.01 0.014 0
Silver Star Water System Mid T Treated SS "c" 11/20/2017 0.01 0.016 3
Silver Star Water System Mid T Treated SS "c" 11/27/2017 0.00 0.012 0
Silver Star Water System Mid T Treated SS "c" 12/11/2017 0.00 0.005 3
Silver Star Water Utility 2017 Annual Report
APPENDIX H
2017 Silver Star Chlorine Results
Chlorine Monitoring
Silver Star Water Utility monitors the water quality at four (4) sites within the distribution and two (2) sites at the
Mid T Water Treatment Plant. The table and graph below provides the chlorine results at each site. The average
chlorine residual within the Silver Star distribution was 1.52 mg/L. The Mid T Control site had a name change in
September to Mid T Treated SS “a”, this sample is the blended well and surface water after treatment and time
in the first reservoir. Mid T Treated SS “c” is represents the first customer as the water leaves the reservoir and enters the distribution.
Distribution
Firehall Mid T
Control
The
Pinnacles
The
Grandview
Maintenance
Shop
Mid T Treated SS
"c"
Mid T Treated SS
"a"
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
2-Jan-17 1.71 1.85 1.62 1.74 1.68 1.7 1.59 1.71 1.36 1.47
9-Jan-17 1.63 1.74 1.72 1.91 1.67 1.73 1.56 1.69 1.27 1.41
16-Jan-17 1.55 1.67 1.74 1.89 1.60 1.71 1.47 1.58 1.21 1.37
23-Jan-17 1.53 1.66 1.81 1.99 1.66 1.79 1.44 1.56 1.44 1.56
30-Jan-17 1.54 1.63 1.91 2.11 1.63 1.74 1.51 1.62 1.33 1.41
6-Feb-17 1.63 1.71 1.72 1.89 1.66 1.78 1.54 1.65 1.31 1.37
14-Feb-17 1.01 1.17 1.77 2.16 1.62 1.74 1.66 1.75 1.35 1.46
20-Feb-17 1.43 1.57 1.75 1.81 1.54 1.84 1.57 1.68 1.11 1.29
27-Feb-17 1.32 1.52 1.78 1.88 1.67 1.89 1.60 1.69 1.10 1.37
6-Mar-17 1.27 1.58 1.75 1.91 1.62 1.94 1.48 1.84 0.95 1.24
13-Mar-17 1.27 1.60 1.99 2.06 1.67 2.02 1.26 1.58 1.26 1.48
20-Mar-17 1.37 1.54 1.80 1.87 1.71 1.92 1.63 1.80 1.30 1.45
27-Mar-17 1.74 1.83 1.71 1.82 1.89 1.98 1.72 1.86 1.59 1.67
3-Apr-17 1.58 1.67 1.61 1.72 1.56 1.64 1.51 1.58 1.39 1.48
10-Apr-17 1.52 1.61 1.61 1.74 1.58 1.69 1.49 1.57 1.21 1.29
18-Apr-17 1.50 1.62 1.67 1.82 1.59 1.70 1.30 1.44 1.03 1.15
24-Apr-17 1.61 1.68 1.71 1.84 1.57 1.66 1.36 1.45 1.09 1.17
1-May-17 1.54 1.63 1.68 1.77 1.49 1.6 1.36 1.54 1.14 1.22
8-May-17 1.61 1.72 1.73 1.81 1.66 1.75 1.30 1.46 0.77 0.94
15-May-17 1.48 1.62 1.87 1.95 1.54 1.69 1.37 1.50 0.79 1.01
23-May-17 1.61 1.69 1.68 1.74 1.57 1.68 1.44 1.59 0.97 1.16
29-May-17 1.56 1.63 1.74 1.88 1.56 1.71 1.20 1.31 1.12 1.21
5-Jun-17 1.59 1.68 1.81 2.04 1.61 1.68 1.43 1.55 0.94 1.06
12-Jun-17 1.63 1.71 1.71 1.86 1.71 1.84 1.52 1.66 1.01 1.08
19-Jun-17 1.73 1.84 1.79 1.91 1.64 1.73 1.57 1.69 1.21 1.34
26-Jun-17 1.06 1.58 1.78 1.89 1.68 1.81 1.22 1.40
4-Jul-17 1.60 1.71 1.82 1.96 1.62 1.7 1.47 1.56 1.12 1.23
10-Jul-17 1.37 1.50 1.71 1.88 1.42 1.57 1.23 1.41 1.11 1.17
17-Jul-17 1.53 1.59 1.79 1.88 1.46 1.53 1.32 1.39 1.03 1.12
24-Jul-17 1.46 1.53 1.67 1.79 1.58 1.65 1.34 1.45 1.14 1.26
31-Jul-17 1.53 1.56 1.78 1.89 1.46 1.55 1.30 1.38 1.22 1.31
7-Aug-17 1.61 1.71 1.79 1.84 1.59 1.68 1.41 1.53 0.96 1.01
14-Aug-17 1.50 1.58 1.92 2.07 1.57 1.68 1.31 1.42 1.21 1.30
21-Aug-17 1.54 1.63 1.74 1.89 1.59 1.64 1.37 1.48 1.55 1.64
28-Aug-17 1.54 1.59 1.71 1.89 1.42 1.51 1.31 1.47 1.26 1.33
Distribution
Firehall Mid T
Control The
Pinnacles The
Grandview Maintenance
Shop
Mid T Treated SS
"c"
Mid T Treated SS
"a"
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
Fre
e C
hlo
rin
e
(mg
/L)
To
tal C
hlo
rin
e
(mg
/L)
4-Sep-17 1.60 1.67 1.71 1.85 1.56 1.64 1.47 1.58 1.32 1.41
11-Sep-17 1.57 1.63 1.54 1.67 1.49 1.56 1.16 1.24 1.72 1.89
18-Sep-17 1.57 1.64 1.62 1.71 1.37 1.48 1.21 1.32 1.87 2.04
25-Sep-17 1.32 1.46 1.42 1.56 0.96 1.04 1.11 1.17 1.69 1.81
2-Oct-17 1.39 1.48 1.21 1.32 1.16 1.24 1.69 1.82
10-Oct-17 1.49 1.58 1.54 1.61 1.22 1.31 1.14 1.18 2.02 2.20
16-Oct-17 1.48 1.55 1.68 1.71 1.54 1.78 0.93 1.24 0.87 1.05
23-Oct-17 1.72 1.88 1.59 1.81 0.98 1.26 1.67 1.96
30-Oct-17 1.59 1.68 1.77 1.93 1.18 1.27 1.17 1.28 1.86 2.01
6-Nov-17 1.42 1.55 1.59 1.7 1.31 1.44 1.46 1.58 1.82 2.01
13-Nov-17 1.67 1.90 1.64 1.91 1.68 1.84 1.01 1.37 1.57 1.90
15-Nov-17 0.95 1.15 1.64 1.86 1.64 1.73 1.07 1.30 1.68 1.84
20-Nov-17 1.42 1.57 1.70 1.78 1.36 1.44 1.21 1.34 1.64 1.72 1.72 1.86
27-Nov-17 1.58 1.63 1.62 1.68 1.43 1.51 1.31 1.38 1.58 1.64 1.64 1.72
4-Dec-17 1.44 1.52 1.42 1.57 1.36 1.47 1.37 1.48 1.34 1.51 1.93 2.11
11-Dec-17 1.55 1.60 1.54 1.63 1.41 1.48 1.18 1.24 1.55 1.62 1.64 1.77
18-Dec-17 1.43 1.55 1.41 1.50 1.37 1.52 0.97 1.09 1.47 1.53 1.67 1.84
20-Dec-17 1.69
21-Dec-17 1.24 1.34 1.41 1.49 1.09 1.17 1.04 1.13 1.26 1.42 1.86 2.03
27-Dec-17 1.54 1.63 1.59 1.67 1.46 1.58 1.11 1.17 1.71 1.86
Average 1.49 1.61 1.75 1.89 1.59 1.72 1.42 1.54 1.17 1.29 1.50 1.57 1.70 1.87
Minimum 0.95 1.15 1.61 1.72 1.41 1.49 0.96 1.04 0.77 0.94 1.26 1.42 0.87 1.05
Maximum 1.74 1.90 1.99 2.16 1.89 2.02 1.72 1.86 1.59 1.67 1.69 1.72 2.02 2.2
Count 53 53 36 36 53 53 53 53 54 54 7 6 18 18
Note: Mid-T Control name changed to Mid-T Treated SS "a"
0.00
0.50
1.00
1.50
2.00
2.50
2-Jan-17 2-Feb-17 2-Mar-17 2-Apr-17 2-May-17 2-Jun-17 2-Jul-17 2-Aug-17 2-Sep-17 2-Oct-17 2-Nov-17 2-Dec-17
Ch
lori
ne
Res
idu
al m
g/L
Silver Star Water Chlorine Residual
Firehall Mid T Control The Pinnacles The Grandview Maintenance Shop Mid T Treated SS "c" Mid T Treated SS "a"
Silver Star Water Utility 2017 Annual Report
APPENDIX I
Silver Star Water Trihalomethane Results
Silver Star Distribution – 2017 THM Results
The graph below provides the results of the 2017 THM results. The results show that the THMs
are within standards. THMs are highest in September due to the low water use in the summer
months corresponding to a higher water age and higher temperatures.
0.000
0.020
0.040
0.060
0.080
0.100
0.120
March 13 June 19 September 11 December 11 TTHM 1-4
ug
/L
Silver Star Distribution THM 2017
Firehall Mid-T Grandview GCDW
Silver Star Water Utility 2017 Annual Report
APPENDIX J
2017 Silver Star Chlorine Contact Time
Silver Star Water Utility Contact Time Calculation
0.25 m Contact Pipe - inside diameter
225 m Contact Pipe - Length
11 m3
Contact Pipe - Total Volume (Vp)
160 USgpm maximum flow rate through contact pipe
10.1 L/s maximum flow rate through contact pipe = Qp
1816 m3
Reservoir volume (all 4 cells full)
454 m3
Reservoir volume (all 4 cells 25% full) = Vr
2000 USgpm maximum flow rate peak operating conditions through reservoir (incl. fire flow)
126.2 L/s maximum flow rate peak operating conditions through reservoir (incl. fire flow) = Qr
18 minutes Theoretical Detention Time in pipe (TDTp) = Vp/Q
60 minutes Theoretical Detention Time in reservoir (TDTr) = Vr/Q
0.3 Reservoir Baffling Factor (poor) = Fsc
36 minutes Contact Time (CT) during peak flow rate = TDTp+Fsc*TDTr
CT calculation for 1st customer - sampling point after the reservoirs (Mid-T Treated SS "c")
Cl2 Residual
mg/L (free)
Cl2
Injection
mg/L
pH raw
water
Raw
Water
temp C
CTa
(achieved)
= (Cl2 * CT)
CTr
(required
for virus)
CTa/CTr
(virus)
CT (Virus)
%
Achieved
Minimum Avg Average Average min-mg/L min-mg/L
Peak Flow, Avg. Temp 0.50 1.26 7.60 9.0 18.1 8.0 2.26 100Peak Flow, Winter Temp 0.50 1.26 7.60 3.0 18.1 12.0 1.51 100Peak Flow, Summer Temp 0.50 1.26 7.60 12.0 18.1 6.0 3.02 100
Notes:
1. Normal residual Cl2 range at 1st customer is 1.26 to 1.69 mg/L.
2. Temperature average is about 9C with lows of near 3C in Winter months, and highs near 12°C in Summer.
3. Peak Flow Rates occur normally in Winter when water temperatures are coldest.
4. From CT Values Table B-2 of US EPA Guidance Manual LT1ESWTR Disinfection Profiling and Benchmarking
virus log inactivation = 4*(Cta/CTr) log
virus percent achieved =100‐(100/(10^(4*CTa/CTr))) log(x)=4*CTa/CTr x=10^(4*CTa/CTr) xvirus = 1.00E+00
Completed by: ZMUpdate (JdeP): August 29, 2018 Date Printed: 10/19/2018, 4:28 PM
Silver Star Water Utility 2017 Annual Report
APPENDIX K
2017 Silver Star UVT Results
Raw Water UV Treatment
The table below provides manual UVT measurements taken from samples provided to the RDNO
lab and confirm that the UVT remained within the required operating parameters for the UV
reactors.
UV Transmittance
Analyzed at RDNO-GVW Laboratory
Raw Water at Mid-T Water Treatment Plant
UV Transmittance - Filtered (%)
UV Transmittance - Unfiltered (%)
2-Jan-17 97.7 97.5 9-Jan-17 97.8 97.7 16-Jan-17 99.3 98.3 23-Jan-17 97.7 97.2
30-Jan-17 98.4 98.2
6-Feb-17 97.9 97.9 14-Feb-17 97.9 97.7 20-Feb-17 98.8 98.4
27-Feb-17 98.0 97.9
6-Mar-17 98.1 98.1 13-Mar-17 98.2 98.1 20-Mar-17 98.2 97.8
27-Mar-17 99.5 99.4
3-Apr-17 99.2 99.2 10-Apr-17 99.6 99.0 18-Apr-17 99.6 99.9
24-Apr-17 99.3 99.6
1-May-17 99.1 98.6 8-May-17 99.8 99.0 15-May-17 100 99.9 23-May-17 100.3 100.2
29-May-17 99.9 98.5
5-Jun-17 100.5 100.2 12-Jun-17 102.1 101.9 19-Jun-17 100.2 99.9
26-Jun-17 100.0 99.9
4-Jul-17 100.5 100.4 10-Jul-17 100.0 99.9 17-Jul-17 100.6 100.4 24-Jul-17 100.4 100.2
31-Jul-17 100.2 100.1
7-Aug-17 100.0 100.0 14-Aug-17 100 99.9 21-Aug-17 99.9 99.9
28-Aug-17 100 100
UV Transmittance
Analyzed at RDNO-GVW Laboratory
Raw Water at Mid-T Water Treatment Plant
UV Transmittance - Filtered (%)
UV Transmittance - Unfiltered (%)
4-Sep-17 100.3 99.5 11-Sep-17 100.3 99.6 18-Sep-17 99.6 99.7
25-Sep-17 100.4 100.1
2-Oct-17 100 100 10-Oct-17 100.2 100.1 16-Oct-17 100.5 100.2 23-Oct-17 100 100
30-Oct-17 100 100
6-Nov-17 99.8 100 16-Nov-17 100.1 99.5 20-Nov-17 99.0 98.6
27-Nov-17 98.4 98.8
4-Dec-17 98.3 98.2 11-Dec-17 98.1 97.9
18-Dec-17 97.7 96.6
Average 99.4 99.2 Minimum 97.7 96.6 Maximum 102.1 101.9
Count 51 51
Silver Star Water Utility 2017 Annual Report
APPENDIX L
Silver Star Mid T Site Plan
Silver Star Water Utility 2017 Annual Report
APPENDIX M
2017 Silver Star Protozoa Results
Silver Star - Giardia and Cryptosporidium
SSW has two surface water reservoirs, Vance and Paradise. These reservoirs are brought online for the peak winter season November to April to
supplement the wells. Monitoring for Cryptosporidium and Giardia in source waters will provide valuable information for a risk- based assessment of
treatment requirements.1 In the winter season of 2016-2017 during surface water sources use, a monthly sampling program for protozoa was
implemented for the blended raw surface water sources to assess background Cryptosporidium and Giardia. Over the five sample dates, there was
one (1) viable Cryptosporidium found. The Mid T treatment facility provides UV disinfection which effectively inactivates Cryptosporidium and Giardia
and with the addition of chlorine provides a 3 log inactivation for these protozoa. Results of the protozoa sampling program can be in the table below.
The raw water source meet the Filtration Exclusion criteria just before treatment, with turbidity under 1 NTU, microbial under 20 CFU/ml of E.coli (with
no sample measuring positive for E.coli), under 100 CFU/ml of Total Coliform, and extremely low protozoa levels.
At the beginning of the 2013-2014 ski season, the turbidity of raw water from the surface water reservoirs measured above 2 NTU. This was
determined to be a result of aged water in the transmission main from the reservoirs, and to deal with this issue a flushing port was installed at the
Mid T WTP in 2014. Current protocol now requires the transmission main to be flushed prior to bringing these surface water sources online. In 2017
the average turbidity was 0.42 NTU.
Date Site Type of Sample
Volume Filtered
(L)
Field Turbidity
(NTU)
Field pH
Field Temperature
(oC)
# Cycts Giardia Dead
# Cycts Giardia Viable
# oocysts Crypto. Dead
# oocysts Crypto. Viable
Results Giardia cysts / 100L
Results Crypto.
oocysts / 100L
Caro Total
Coliform CFU / 100mL
Caro E.coli CFU /
100 mL
Aerobic Spores CFU/L
19-Dec-16 Vance / Paradise
Raw 150 0.67 7.7 7.8 0 0 0 0 0.0 0.0 >130 1 -
23-Jan-17 Vance / Paradise
Raw 100 0.215 7.8 3.9 0 0 0 0 0.0 0.0 >90 <1 -
20-Feb-17 Vance / Paradise
Raw 100 0.29 7.7 4.8 0 0 0 0 0.0 0.0 43 <1 -
20-Mar-17 Vance / Paradise
Raw 101 0.33 7.7 7.2 0 0 0 0 0.0 0.0 >22 <1 -
3-Apr-17 Vance / Paradise
Raw 100 0.26 7.6 4.0 0 0 0 1 0.0 1.0 <1 <1 -
1 Guidelines for Canadian Drinking Water Quality, Summary Table ( February, 2017)
Silver Star Water Utility 2017 Annual Report
APPENDIX N
2017 Silver Star Consumption Data
MonthWell #1
(ML)
Well #2
(ML)
Well #5
(ML)
Paradise
and Vance
(ML)
Total Volume
(ML)
January 0.636 4.616 1.771 8.713 15.736
February 1.671 3.547 1.331 7.251 13.800
March 22.076 3.510 1.231 7.612 34.429
April 1.515 2.180 0.978 3.871 8.544
May 0.000 3.794 2.256 0.607 6.657
June 2.983 4.274 0.062 0 7.319
July 4.412 5.632 0 0 10.044
August 4.281 5.131 0 0 9.412
September 2.606 3.715 0 0 6.321
October 3.929 2.948 0 0 6.877
November 2.370 2.955 0 1.969 7.294
December 2.604 4.315 0 7.841 14.760
Total 49.083 46.617 7.629 37.864 141.193
Total Winter Consumption
(December 1 to March 31)26.987 15.988 4.333 31.417 78.725
Average Monthly Winter
Consumption
(December 1 to March 31)
6.747 3.997 1.083 7.854 19.681
Total Summer Consumption
(April 1 to November 30)22.096 30.629 3.296 6.447 62.468
Average Monthly Summer
Consumption
(April 1 to November 30)
2.762 3.829 0.412 0.806 7.809
Silver Star Water Utility - 2017 Monthly Volumes at Each Source
The table below provides the average monthly water consumption and the total water
consumption from January to December 2017.
Silver Star Water Utility 2017 Annual Report
APPENDIX O
Silver Star Incident Tracking
2017 Incidents at Silver Star Water
Incident
#
Date
Reported
Root Cause
(equip?)
Trigger Event Action Items Required or Completed Long Term Action Items
17-024 17-Aug-17 Lightning strike Surge suppressor equipment at Vance pump
station was damaged, requiring replacement.
VFDs were also damaged, requiring replacement.
TK was called in because they had previously
replaced the surge suppressor unit. TK assessed
that 2 of 3 VFDs were damaged and had to be
replaced. At a later date the third VFD did not
function, having also been damaged in this event,
requiring replacement.
The surge suppressor unit was replaced in
August by TK. All 3 VFDs have been replaced
(Nov 21).
17-025 20-Dec-17 CL2 fail WM called to report that the chlorinator had shut
off, interrupting chlorine injection on December
19, and untreated water flowed to the Mid T
Reservoir. SCADA trend shows concentration of
chlorine at Cell#4 declined to 0.5 mg/L. Alarm
failed to notify Operator.
Alarm was re-set, chlorinator re-started. One (1)
L of chlorine was added manually to each cell of
the Mid T reservoir to raise chlorine residual.
Water sample results for distribution system after
the event show bacteriology <1 for coliforms , and
chlorine residuals normal. Calculations show
chlorine contact time in Mid T reservoir at
concentration of 0.5 mg/L is sufficient treatment
for bacteria and virus.
SCADA programming was completed to shut off
the flow of water at the WTP when chlorine
dosing fails.