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Ilaria BettellaVeneto Lavoro - Italy
Variables• Demographic
– Ageing of population– Immigrant workforce– Participation of women in the labour
market• Cultural
– Importance of the home care– Weakness of the welfare state
• Structural– Home care work characteristics– Workers’ characteristics– Employers’ characteristics
• The side of the job offer– Immigrant workforce– Regularization– Skills recognition– Labour protection
Two critical “sides”
• The side of the vacancies– Recruiting– Employment Relations Issues
The Public Regional Register of Caregivers 1
• THE AIMS OF THE PROJECT– Highlighting territorial qualified vacancies of professional caregivers– Qualifying and supporting the professionalism of caregivers– Promoting the regularity of the employment relationship
• PECULIARITIES– Public list of personal information and professionals characteristics of
caregivers who meet requirements established from Veneto Region in terms of:
• Professional experience• Vocational training• Knowledge of Italian language
The Public Regional Register of Caregivers 2
• The value added:– It allows families to have a complete list of
workers who are recognized by Veneto Region as qualified in the field of family care
– It is online and accessible anytime– It is updated on a monthly basis– It shows the immediate availability
of caregivers
The Public Regional Register of Caregivers 3
• Who can apply for registration?Professional caregivers who:
– Are older than 18– Don’t have final convictions– Are healthy and of strong physique– With certified educational activities related to the social
and health assistance area– With proved professional experience (minimum 12
months) in the field of family assistance– For foreigners, it is required to hold a valid residence
permit for purposes of employment
The Network of family support services• THE AIMS OF THE PROJECT
– Networking the public, private and third sector institutions that offer professional support, information and advice to families and workers
– Promoting the development of regular contractual and working conditions to protect families and workers
– Offering a qualified, reliable and transparent service system– 236 branches distributed all over the region
• PECULIARITIES– The network consists of cooperatives, associations, public and private institutions
• With at least one operating unit in Veneto• Providing services to families that need assistance and professional caregivers
• The services:– Information on labour market, employment contracts, training opportunities, … – Advice and support on definition of the professional profile of caregiver, insertion and
management of vacancies and job applications, management and drawn up of contracts– Matching between vacancies and job applications using all data posted by regional
employment offices
Service quality dependson match quality
• Employers (Vacancies)
– Personal data– Required jobs– Working conditions
• type of service • salary• working hours• agreements • break and vacation• …
• Workers (Job offers)– Personal data– Professional
experiences– Training
experiences– Professional
ambitions and expectations
– Skills– Availability
Rate of integrated home care
Source: Istat, 2008
<= 250
<= 200
<= 150
<= 100
<= 50
No dati
Min = 0
Tasso assistenza domiciliare integrata
2007
ITALIA79.93
Veneto152,29
Hospitalization5,8%
Domiciliary assistance
15,6% Hospitality at home 19,9%
Night shift13,4%
Nurse/ healthcare worker44,6%
Neighbourhood0,7%
Types of caregiving in Veneto
Source: Families, needs and types of caregiving – Viganò G., 2009
MinorMinor and
adultsAdults
Adults and ederly
EderlyMinors,
adults and ederly
Total
Veneto 71 32 149 39 185 52 528Noth 572 417 1.771 453 1.260 421 4.894Center 144 150 497 137 480 39 1.447South and islands 584 113 439 163 479 63 1.841Italy 1.300 680 2.707 753 2.219 523 8.182
Source: Istat
Deans-welfare residential