No. R- 1l016/2/2015-P&CGovernment of India

Ministry of Consumer Affairs, Food &Public Distribution(Department of Consumer Affairs)

MOST IMMEDIATE

Krishi Bhavan, New DelhiDated 29th November, 2018

Subject: - Monthly Summary for the Cabinet for the month October, 2018 in respect ofDepartment of Consumer Affairs - regarding.

********Please find enclosed as Annexure to this letter, the unclassified portion of the

Monthly Summary for the Cabinet for the Month October, 2018 in respect of Department ofConsumerAffairs for kind information. Hindi version will follow.

~. Anand .i~hi)Un~ecretary (P&C)

Ph. No. 23097042

To

Copywith enclosures, forwarded to through email

1.All Members of Council of Ministers.

2. PIO/Ministry of Information & Broadcasting.

3. Secretary to Vice- President.

4. Cabinet Secretary, Cabinet Secretariat Rashtrapati Bhavan, New Delhi.

5. Secretaries to the Government ofIndia. (As per the list)

6. Chairmen, Union Public Service Commission, Dholpur House, New Delhi.

7. Deputy Chairman, NIT! Aayog, Yojana Bhavan, New Delhi.

8. Director (NIC) for uploading on the website of the Department.

Ministry of Consumer Affairs, Food and Public Distribution(Department of Consumer Affairs)

********

The following are the important activities of Department of ConsumerAffairs during the month of October 2018:

1. Pulses Buffer Stock:

• As on 31.10.2018,the available stock in the pulses buffer is 6.44 lakhMT after disposal of 14.06 lakh MT from 20.50 lakh tonnesprocured/imported.

• FiveWeekly Review Meetings on Disposal of pulseswere held duringthe month of October, 2018 leading to disposal of around 1.43LMTin October. The concerned agencies were encouraged to engagewith States/UTsto take them on board for their requirement of pulsesfrom central buffer.

2. Onion Prices:

• The situation of Onion Prices and its availability was reviewed andfollowing decisions were taken:

• Increase in supply of Onion to Delhi from the buffer stock( 13500MT)under PSF2-3 times;

• Mother Dairy was advised to roll back the prices of Onions by 2rupees across all variants.

3. NCCF:

• The non- Government Directors on Board of NCCF challenged theorder of supersessionof Board of Directors of NCCF in the High Court ofDelhi. Ld. Single Judge stayed the implementation of order. The casewas listed on 30-10-2018 and is now listed for hearing on 20th

November 2018.4. Super Bazar:

• After obtaining favourable orders from Hon'ble Supreme Court, AxisBank was asked to return Rs.35crore of Super Bazar transferredillegally by then Official Liquidator to the account of Writers andPublishers Ltd. Also, DAC & FW was requested to take disciplinaryaction against the Official Liquidator who is a former employee ofDAC & FW.

-: 2:-

5. Consumer Protection Rules:

• A conference was held on 27th October, 2018at Vigyan Bhawan, NewDelhi, in association with National Consumer Disputes RedressalCommission (NCDRC)to deliberate on issuesrelating to the functioningof the Consumer fora. Representative from State Governments/UTsand Presidents, State Consumer Disputes Redressal Commissions(SCDRC) participated in the conference. The pendency of cases,filling up of vacancies of President and Members, utilization of buildinggrant and implementation of CONFONETScheme were discussed.State Governments were asked to work in close cooperation withConsumer Fora in addressing their bottlenecks.

6. NCDRC Judgements:

• During the month of October, 2018, the NCDRCdelivered inter-alia thefollowing noteworthy judgments:

I. FirstAppeal No. 522 of 2017 : Vivek Kishorechandra Mehta &another VersusPuranikBuildersPrivate Limited Mehta Realtors.

Briefly, the case is between the Home buyer and the Builder.When the builder failed to build the promised house, refund of Rs.40,000/- was sought which was paid to the home buyer.

Having received the payment, the home buyer filed a petition inthe State Commission, Delhi seeking intervention for payment ofinterest by the builder, which was not given. State Commissiondeclined to entertain the case saying that after payment wasaccepted, the case is over. Relationship between them asconsumer and service provider ceases to exist.

The case came up in appeal to NCDRC,which opined that thedecision of the State Commission was not made on solid legalfooting. It was just prudent to accept the payment of moneydeposited without protest in the first instance. A protest for nothaving been paid interest could have seen the homebuyer loseeven this amount. Therefore, it was just prudent to accept themoney paid and then claim the interest. The appeal wasallowed and a lump sum compensation equivalent to @6%interest on Rs.40, 00,000,amounting Rs.2, 40,000/- was orderedto be paid to the petitioner.

-: 3:-

ii. RevisionPetition No. 4461 of 2012: Neelam Chopra VersusLifeInsurance Corporation.

Briefly,the case is relating to payment of life insurance money tothe insured. LlC refused to pay Rs.5.00 lakh to the insured sayingthat the insured did not disclose his diabetes while filing theinsurance form. NCDRC decided that suppression of lifestyledisease like diabetes does not disentitle the claimant. The lifestyle diseasesdo not bring about sure death. Hence, the claim ofthe insurance amount of Rs. 5.00 lakh was allowed withoutinterest.

7. Bureau of Indian Standards (BIS) :

• Each of the Regional offices of BIScelebrated the World Standard Day2018 by having curtain raiser seminars on the specific facets of thetheme "International standards and the fourth Industrial Revolution" asa pre-cursor for the finale event to be held at New Delhi on Nov 15-2018.

i. 20/09/2018 Smartenergystorage liSeBangalore

ii 26/09/2018 SmartManufacturing& BlockChain liTBombay

Iii 04/10/2018 GreenTechnology& Sustainability liTGuwahati

iv 11/10/2018 5GCommunicationDrivingthe Future liTKanpur

• A four member Indian delegation led by DG BIS,attended the IECGeneral Meeting and related meetings held during 22- 26 oct 2018at Busan,South Korea.

• The 2nd World Conference on Access to Medical Products-Achieving the SDGs2030 was organized during 9-11 October2018,New Delhi.

• An Indian delegation consisting of officers from this Department,DIPPand BISattended meetings on quality infrastructure as a partof the Indo-German Joint working group held in Germany from 15to 19 Oct 2018. During this visit, meetings with StandardizationCouncil Industry 4.0, German Institute for Standardization (DIN) andGerman federal ministry for economic affairs and energy tookplace.

• BISofficers participated in several meetings of ISO held in variouscountries on petroleum and related products, Block chaintechnology, AI, loT,CSR- Operationalization of Indian Standards.

-: 4:-

8. The details of Annual rate of Inflation are as follows:

Inflation Rate (in %)Sr. Indices September, August, September,No. 2018 2018 2017

(Provisional) (Provisional) (Final)1 Wholesale Price#

5.13 4.53 3.14Index(Annual)2 Wholesale Price -0.21 -4.04 2.04Index# (Food Articles)3 Consumer Price Index 5.61 5.61 2.89(Industrial Workers)4 Consumer Price Index 3.77 3.69 3.28

(Combined)*5 Consumer Price Index

(Consumer Food Price 0.51 0.29 1.25Index)*

*:- series 2012=100 #: New Base year 2011-12=100

9. Price trends for the month of October, 2018 over September, 2018for a II In d ia m 0nth Iy average retail prices from 106 centers across thecountry as reported by the respective Civil Supplies Departments of States/UTsare given at Annexure-I.

10. The update on other points to be reported to Cabinet Secretariat is atAnnexure II.

-; s:_

Prices of Essential Commodities - Trend over the past month:Annexure-I

The All India monthly average Retail prices of 22 essential commoditiesfrom 106 centers across the country as reported by the respective Civil SuppliesDepartment of State Government/ UTsare compiled and average retail pricesfor the month of October, 2018 over September, 2018 are given below:-

All India monthly Averooe Retail Prices of Essential Commodities_(Rs /~

October 2018 September,SI.No. Commodity (latest) 2018 Difference

(previous) (In Rs.)month}

(1) (2) (3) (4) (5)1 Rice 30 30 02 Wheat 25 24 13 Atta 27 27 04 Gram Dol 64 65 -15 Tur Dol 70 70 06 Urad Dol 68 69 -17 Moong Dol 73 73 08 Masoor Dol 62 61 19 Sugar 39 39 010 Milk 43 42 111 Groundnut Oil 125 125 012 Mustard Oil 106 106 013 Vanaspati 81 81 014 Soya oil 90 90 015 Sunflower Oil 98 98 016 Palm Oil 77 77 017 Gur 43 43 018 Tea loose 211 209 219 Salt Pack 15 15 020 Potato 22 22 021 Onion 21 21 022 Tomato 23 25 -2

Source: State Civil Supplies Departments.

· \-: b:- ANNEXUREII

Department of Consumer Affairs

1. Important policy matters held up on account of prolonged inter-ministerialconsultations:

NIL

2. Compliance of CoSdecisions:-

Updated in e-Samiksha portal.3. No of cases of 'sanction for prosecution' pending for more than threemonths:-

NIL4. Particulars of cases in which there has been a departure from theTransaction of BusinessRules or established policy of the Government:-

NIL5. Statusof implementation of e-Governance:

182Total No. of e-files

149

Total No. of files

6. Statusof Public Grievances:

No of Public Grievances redressed during No of Public Grievancesthe month of October, 2018 pending at the end of October,

2018755 686

7.Statusof Grievances registered on National Consumer Helpline (NCH):

Total dockets registered on National Total dockets closed during theConsumer Helpline (NCH) during the end of the month of October,month of October, 2018. 2018.

50549 22746

8. Minimum Government, Maximum Governance:PriceMonitoring Cell (PMC)of the Department of Consumer Affairsmonitors theretail and wholesale prices of 22 essential commodities on daily basisfrom 106centres across the country. These prices are reported by State Civil SuppliesDepartments on daily basis mainly through online portal. These prices aredisseminated through the Department website immediately. Because of theonline price reporting, the time taken to report and dissemination is less.As perinstructions/guidelines even other routine office work is being shifted on line toreduce delays and for more efficient results.

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5

Annexure-IPrices of Essential Commodities - Trend over the past month:

The A" India monthly average Retail prices of 22 essential commodities from106 centers across the country as reported by the respective Civil SuppliesDepartment of State Government! UTs are compiled and average retail prices forthe month of October, 2018 over September, 2018 are given below:-

All India monthlv Avera_g_eRetail Prices of Essential Commodities (Rs IK_g_)_

October 2018 September,SI.No. Commodity (latest) 2018 Difference

(previous) (In Rs.)month)

(1) (2) (3) (4) (5)

1 Rice 30 30 02 Wheat 25 24 13 Atta 27 27 04 Gram Dal 64 65 -15 Tur Dal 70 70 06 UradDal 68 69 -17 Moong Dal 73 73 08 Masoor Dal 62 61 19 Sugar 39 39 010 Milk 43 42 111 Groundnut Oil 125 125 012 MustardOil 106 106 013 Vanaspati 81 81 014 Soya oil 90 90 015 Sunflower Oil 98 98 016 Palm Oil 77 77 017 Gur 43 43 018 Tea loose 211 209 219 Salt Pack 15 15 020 Potato 22 22 021 Onion 21 21 0

22 Tomato 23 25 -2

Source: State Civil Supplies Departments.

ANNEXURE II

Department of Consumer Affairs

1. Important policy matters held up on account of prolonged inter-ministerialconsultations:

NIL

2. Compliance of CoS decisions:-

Updated in e-Samiksha portal.3. No of cases of 'sanction for prosecution' pending for more than three months:­

NIL4. Particulars of cases in which there has been a departure from the Transaction of

Business Rules or established policy of the Government:-NIL

5. Status of implementation of e-Governance:

182 149

Total No. of files Total No. of e-files

6. Status of Public Grievances:

No of Public Grievances redressed during the No of Public Grievances pending at themonth of October, 2018 end of October, 2018

755 686

7. Status of Grievances registered on National Consumer Helpline (NCH):

Total dockets registered on National Consumer Total dockets closed at the end ofHelpline (NCH) during the month of October, October, 2018.2018.

50549 22746

8. Minimum Government, Maximum Governance:

Price Monitoring Cell (PMC) of the Department of Consumer Affairs monitors theretail and wholesale prices of 22 essential commodities on daily basis from 106centres across the country. These prices are reported by State Civil Supplies Departmentson daily basis mainly through online portal. These prices are disseminated through theDepartment website immediately. Because of the online price reporting, the time takento report and dissemination is less. As per instructions/guidelines even other routineoffice work is being shifted on line to reduce delays and for more efficient results.

******