IFC GLOBAL LOGISTICS An introduction to The Otter Group

IFC GLOBAL LOGISTICSIFC GLOBAL LOGISTICS

An introduction to

The Otter Group

2© IFC Global Logistics 2007

New 15,000New 15,000SQMSQM Altona SiteAltona Site


International Supply Chain Management Specialists

>Respected Company in Transport Logistics> Managing sea freight, air freight, customs clearance,

domestic freight, warehousing and distribution

>Established in 1991

> International Coverage

> incl. USA, Canada, Europe, UK

> and, considerable coverage of Asia / Pacific region

>Long-term Partnerships in every major Trade

Lane to and from Australia> Servicing a wide portfolio of clients ranging in size

About UsAbout Us


Worldwide TrustWorldwide Trust


“We commit to exceeding our customers' expectations for quality, responsiveness, and professional excellence while delivering within the agreed price and schedule.”- IFC Group of Companies Mission Statement

>Quality Assured to AS/NZS ISO9001:2000

>Won a number of awards for excellence > BRW – Top 100 Fastest Growing Private Company (Awarded 5

times in the last 10 years)

> Finalist - Shipping Transport Award

> Finalist - Ernst & Young Entrepreneur of the Year

>Constantly invest in improving systems & people

>Clients have access to best practice advice

>Servicing your total end-to-end needs

Our CommitmentOur Commitment


ISO CertificationISO Certification


BRW AwardBRW Award


>Offices Australia wide

>Servicing a wide variety of industries:

Our OperationsOur Operations“Maintaining close communication with customers and agents/suppliers is a priority within the company to ensure satisfaction with respect to the services the company provides.”- IFC Group of Companies Policy Statement

• Textile• Retail• Apparel• Homewares• Publishing

• Automotive• Education Services• Electrical Goods• Industrial Machinery• Toys & Games


CustomersCustomers


IFC Global Logistics - Growth Chart

Revenue GrowthRevenue Growth


Managing DirectorRenzo Bevinetto

Financial ControllerLohan Rajandran

Business Analyst - ITJoe Dumas

Operations ManagerMonika Sharp

Customer ServiceManager

Andre Turner

National Sales Manager

Brett Armitage

NSW ManagerCon Xegas

Warehouse ManagerManny Tsdirmiris

Quality ManagerGreg Pollock

Director CommercialAlex Allen

Executive AssistantRosalee Laurens

Organisational ChartOrganisational Chart


• Storage• Inventory Management• Cross Dock• Pick & Pack• Distribution• Reworking

IFC Warehousing& Distribution Centre

InternationalCarriers• Sea• Air

Customers• Importers• End Users

Suppliers• Manufacturers

OverseasConsolidators

• Load • Unload

Inbound CargoTerminals

• Coordinated by IFC Cartage

• Pickup from Ports

• Delivery to Warehouse or Direct to Client

• Delivery to IFC WH&D Centre

IFC Logistics Service Providers

IFC’s Integrated End-to-End Supply Chain Execution

Customs Clearance

• Sea• Air

Integrated SolutionIntegrated Solution


Shekou

Hong Kong

Yantian

Huangpu

Chiwan

Zhongshan

Xiamen

Shunde

ShenzhenSouthern China

Central China

Northern China

Qingdao

Shanghai

Ningbo

Nanjing

Shanghai ConsolidationEx Qingdao – Over 2000km – Not Feasible

Ex Ningbo – 380km - 12hrs by truck

Ex Nanjing – 350km - 12hrs by truck

Shenzhen ConsolidationEx Hong Kong – 60km - 1hr by truck

Ex Yantian – 15km – 0.5hrs by /truck

Ex Huangpu – 110km – 2.5hrs by truck

Ex Chiwan – 12km – 0.5hrs by truck

Ex Shekou – 12km – 0.5hrs by truck

Ex Zhongshan – 220km - 5hrs by truck

Ex Xiamen – 360km - 12hrs by truck

Ex Shunde – 180km - 4hrs by truck

China ConsolidationChina Consolidation

FSC Software OverviewFSC Software Overview


>Tracks purchase order throughout its lifecycle, from raised order to warehouse delivery

>Real-time tracking of:

>Rapid notification of changes & events

>Real-time monitoring technology supplying fast & meaningful information

FSC Key FeaturesFSC Key Features

SKU, Product or Catalogue

Number – by department or

business unit

Shipping Documentation

Events & Key Dates

Vessel Movements

Container Details

Part-shipments


>Shipping documentation accessible in digital format – and on demand

>Early availability of warehouse delivery scheduling and landed costing

>Export/import data to/from most business systems

>On-line transactions encrypted

>Open platform for connectivity with other systems

>Australian Made with local support

FSC Key FeaturesFSC Key Features


>Real-time Information Leveraging• Offering bottom-line benefits from dynamic collaboration with

others, across all businesses• Improved decision making capabilities as a result of full order,

product, documentation and shipment visibility• Early access to critical performance indicators and to costing• Status alerts, container movements and arrival forecasts

delivered to key personnel within the organisation

>Web-based Value Chain system• Accessible by authorised stakeholders, anytime, anywhere,

including Suppliers, Buyers, Interstate Warehouses, Cartage Contractors and authorised staff from any business unit

>Evolved from bottom up• underpinned by Freight Forwarder and by customer specifications• pre-configured to represent Customer’s flow of Suppliers, order

processes and deliveries

FSC Key BenefitsFSC Key Benefits


>Low cost of implementation

FSC Key BenefitsFSC Key Benefits

> No software cost or licence fee

> No maintenance and support fee

> No training cost

> Quick rollout

> Minimal client hardware requirement: Users – basic entry level business desktop computer with Internet browser ( MSIE 6 –

128-bit )

Site - Broadband connection

>Client data secured and available for download to authorised users


> Additional electronic feeds from WMS, stock planning & control, RFID, trucking co., shipping lines, customs

> Single stop web portal for rates, quotes, route planning & bookings

> Comprehensive container monitoring

> Automated data feeds via email responses

FSC’s short to medium term road map

FSC Product Road MapFSC Product Road Map


> All Users are validated at each login and will only see pages and data to which they have access rights and privileges

> All areas of system are accessible via a single sign-in

User ValidationUser Validation


> Orders can be placed by Distributors on Importers, and Importers on Suppliers

Order Header Order Header (top)(top)


> Manufacturer details maintained against Supplier> Goods Dispatched pop-up shows product receipts to date against

Order

Order Header Order Header (bottom)(bottom)


> Full-scale web tracking of products starts at Purchase Order level

> Use of master data for quick, accurate & consistent ordering> Optimize cost containment before finalising Order

Order DetailsOrder Details


Shipment TrackingShipment Tracking> FSC’s real-time monitoring technology draws together events for

single-point shipment visibility

> Query utilities

> KPI’s

> Track date milestones

> Consolidationpoint


> Uses pre-set business rules to trigger user alerts for effective management of container movement costs

> Tracking includes:

Container TrackingContainer Tracking

> Demurrage start date

> First day of availability

> Pick up from port

> Notification to DC

> Delivery to DC

> Received by DC

> Empty containerreturns


> Web-enabled product tracking offering an expanded view of your product pipeline

Product TrackingProduct Tracking

Key Benefits To Importer:

> Visibility of supplier’s process

> Status and location of product

> ETA of product into warehouse

> Schedule order workflow and fulfilment on receipt

> Know the cost to land each unit

> Leaner inventories

ProductLevel

Reporting

Unit LandedCosting

ETAInto

Warehouse

Confirmedon

Board

CargoReady

ProductTracking

Key Benefits To End-User:

> Product availability

> Final delivery date

Product TrackingFunctional Relationship


> Key access page to wide range of useful supply chain information> Includes digital documentation, email transaction history, container

product break-up & landed costing calculations

Bill of Lading - SeafreightBill of Lading - Seafreight


> Available on demand – the moment they are at hand> Retain other company related documents in file repository for track job

Supply Chain DocumentsSupply Chain Documents


> Calculated at product level, based on customer exchange and cross-border customs exchange rates

> Evaluate actuals against targets, analyse supply chain metrics … all before cargo delivery

Landed Costs DetailsLanded Costs Details


> View departure dates not met

> Shipping dates confirmed

> Shipping documents uploaded

> Deliveries due today

> Landed costing finalised

> Full activities log

> Manage needed information – by exception> View supply-chain event changes since last login, or specifically

over the previous 1 or 2 days

Changes Since Last LoginChanges Since Last Login


Access the Report Manager to display Standard Reports on screen

Standard ReportsStandard Reports

> Brand/Department Arrival Report

> Warehouse Arrival Report

> Date of Departure Tracking Report

> Quantity Ordered & Shipped Report

> Outstanding Products (Back-Order) Report

> Shipped Order Value (AUD) Report

> Order Track Dates Exception Report

SAMPLE


> Export data to other business applications for further analysis – e.g. transit data, demurrage status, lead times, KPI dates, future debits, etc.

> Import data from most business systems via e.g. MSExcel

File Import/ExportFile Import/Export


> A powerful tool to mine your own business data & export for further analysis and data presentation

> Build unlimited number of customised query templates and save them for reuse

CSV Report BuilderCSV Report Builder

> e.g. forecast container arrivals for next 6 months

> Product details and frequencies shipped from port

IFC Warehousing IFC Warehousing & Distribution Centre& Distribution Centre


IFC Warehouse & DistributionIFC Warehouse & Distribution

>Capacities include:> 8,000M2 with capacity for over 8,000 pallets

> 2,000M2 front cross-dock processing area

> 6 covered docks with hydraulic dock levellers

> Approved permit for further 6,000M2


> Radio Frequency (RF) scanners

> Automatic stock put-away zoning

> Receipts, flexible stock allocation, put-away, cross-dock or staging

> 3PL communication & network support system

> Pick n pack, rework processing, bill of materials



Key features of Warehouse Management System

(Manhattan Associates – Integrated Logistics Solutions)

> Multi-lingual application on Microsoft Platform

> User Web Portal> Create & view orders, order status and cyclic count status

> View inventory levels and shipped inventory

> Off-shore generation of Advanced Shipping Notices (ASN) and unit labelling

> Comprehensive inventory management and order fulfilment system



>Provides leading supply chain practices, such as:

> Customer driven planning – for effective on-demand,

order-to-delivery and distribution management

> Efficient customer order fulfilment – through real-time order

processing via web portal

> Improved product lifecycle management – through product visibility

and information transparency within the supply chain

> Enabling technologies (Manhattan WMS) – for core performance data,

efficiency, accessibility and integration to own ERP system


Thank youThank you