3
GOING GLOBAL WITHOUT LEAVING YOUR OFFICE - USING NEW WAN TECHNOLOGIES. ARUN MADAN . 1. ABSTRACT. MANAGER - NETWORKINGSERVICES (CORPORATE BUSINESS DEVELOPMENT) , CMC LIMITED, 1, KILOKRI, RING ROAD, N. DELHI - 110014. The paper gives an overview of emerging computers and communication technologies for Wide Area Networking, which make it possible for a globel manager to have voice, data, fascimile as well as video interaction with various parts of world. 2. NEW PARADIGM SHIFT. A new paradigm shift is taking place in the business environment. By the year 2000 A.D., it is expected that most successful organizations will have 91 obal operations . Manufacturing units in some countries will be replaced by assembly units while sourcing of sub- assemblies will be through cheapest possible global sources. Customers will be spread out in multiple countries, pro>c.ts will De executed globally. Managing projects in the border less world is a major challenge faced by the globalising businesses. '' I have a project presentation with my Japanese client i n Tokyo in the morning, a design meeting with the engineer in Paris in the afternoon and a briefing with the architect in New York before his office closes at 5.30 pm '' I' Impossible ! Not even with fastest private jet ", one might say,. But with the help of new computers and communications technologies , all these three meetings can be carried out face- to-face without leaving office yet leaving time to carry out other office routine. 3. NEW W I D E AREA NETWORK. ISDN . . . Client Server ... Multimedia ... ATM ... Frame Relay ... These and other key technologies are all part of the New Wide Area Network. These new technologies make it difficult to pin-point where LANs (Local .Area Networks) end and WANs (Wide Area Networks) begin. The inevitable merging of networks using recent technologies - the new WAN - makes it possible for two parties to conduct- face to face discussion right from their respective desktop terminals and in full colour. Documents, drawings charts, concepts and products can be displayed on the terminal. Any party, no matter how far away can react, voice their opinions and make changes t o the shared documents displayed on the terminal. The new WAN breaks time and space barriers by providing an alternative to traveling. 3.1 ISDN. Integrated Services Digital Network has been a.long time coming. ISDN uses range from voice to full motion video and high speed data transfer. ISDN could not be delivered to the general public due inability of the telephone switches in most countries to deliver it. But now many telephone companies are upgrading their telephone switching equipment, 116

[IEEE Engineering Management Society Conference on Managing Projects in a Borderless World - New Delhi, India (17-18 Dec. 1993)] Proceedings of Engineering Management Society Conference

  • Upload
    a

  • View
    212

  • Download
    0

Embed Size (px)

Citation preview

Page 1: [IEEE Engineering Management Society Conference on Managing Projects in a Borderless World - New Delhi, India (17-18 Dec. 1993)] Proceedings of Engineering Management Society Conference

GOING GLOBAL WITHOUT LEAVING YOUR OFFICE

- USING NEW WAN TECHNOLOGIES.

ARUN MADAN .

1. ABSTRACT.

MANAGER - NETWORKING SERVICES (CORPORATE BUSINESS DEVELOPMENT) , CMC LIMITED, 1, KILOKRI, RING ROAD, N. DELHI - 110014.

The p a p e r g i v e s an o v e r v i e w o f emerging computers and communication t e c h n o l o g i e s f o r Wide Area Networking, which make i t p o s s i b l e f o r a g l o b e l manager t o h a v e v o i c e , d a t a , f a s c i m i l e a s w e l l a s v i d e o i n t e r a c t i o n w i t h v a r i o u s p a r t s o f world.

2. NEW PARADIGM SHIFT.

A new paradigm sh i f t i s t a k i n g p l a c e i n the b u s i n e s s e n v i r o n m e n t . B y t h e y e a r 2 0 0 0 A . D . , i t i s e x p e c t e d t h a t m o s t s u c c e s s f u l o r g a n i z a t i o n s w i l l h a v e 91 obal o p e r a t i o n s . Manufac tur ing u n i t s i n some c o u n t r i e s w i l l be r e p l a c e d b y a s s e m b l y u n i t s w h i l e s o u r c i n g o f s u b - assembl ies w i l l be t h r o u g h c h e a p e s t p o s s i b l e g l o b a l s o u r c e s . Customers w i l l be s p r e a d o u t i n m u l t i p l e c o u n t r i e s , pro>c.ts w i l l D e e x e c u t e d g l o b a l l y .

Managing p r o j e c t s i n t h e b o r d e r l e s s world i s a major c h a l l e n g e f a c e d by t h e g l o b a l i s i n g b u s i n e s s e s .

'' I have a p r o j e c t p r e s e n t a t i o n w i t h m y Japanese c l i e n t i n Tokyo i n t h e morning, a d e s i g n m e e t i n g w i t h t h e e n g i n e e r i n P a r i s i n t h e a f t e r n o o n and a b r i e f i n g w i t h t h e a r c h i t e c t i n N e w Y o r k b e f o r e h i s o f f i c e c l o s e s a t 5.30 pm ''

I' I m p o s s i b l e ! Not e v e n w i t h f a s t e s t p r i v a t e j e t ", one might say,.

But w i t h the h e l p o f new c o m p u t e r s and communicat ions t e c h n o l o g i e s , a l l these three m e e t i n g s can be c a r r i e d o u t f a c e - t o - f a c e w i t h o u t l e a v i n g o f f i c e y e t l e a v i n g t i m e t o c a r r y o u t o t h e r o f f i c e r o u t i n e .

3 . NEW WIDE AREA NETWORK.

ISDN . . . C l i e n t S e r v e r ... Mult imedia ... ATM ... Frame R e l a y ...

These and o t h e r key t e c h n o l o g i e s a r e a l l p a r t o f t h e N e w Wide Area Network. These new t e c h n o l o g i e s make i t d i f f i c u l t t o p i n - p o i n t where L A N s ( L o c a l . A r e a N e t w o r k s ) e n d a n d W A N s ( W i d e A r e a Networks) b e g i n . The i n e v i t a b l e merging o f n e t w o r k s u s i n g r e c e n t t e c h n o l o g i e s - t h e new W A N - makes i t p o s s i b l e f o r two p a r t i e s t o c o n d u c t - f a c e t o f a c e d i s c u s s i o n r i g h t f r o m t h e i r r e s p e c t i v e d e s k t o p t e r m i n a l s and i n f u l l c o l o u r . Documents, drawings c h a r t s , c o n c e p t s and p r o d u c t s c a n be d i s p l a y e d o n t h e t e r m i n a l . Any p a r t y , n o m a t t e r how f a r away can react, v o i c e t h e i r o p i n i o n s and make c h a n g e s t o t h e s h a r e d d o c u m e n t s d i s p l a y e d on the t e r m i n a l .

T h e n e w W A N b r e a k s t i m e a n d s p a c e b a r r i e r s by p r o v i d i n g an a l t e r n a t i v e t o t r a v e l i n g .

3.1 I S D N .

I n t e g r a t e d S e r v i c e s D i g i t a l Network h a s been a . l o n g t i m e coming. ISDN u s e s range f rom v o i c e t o f u l l mot ion v i d e o and h i g h speed d a t a t r a n s f e r . ISDN could n o t be d e l i v e r e d t o t h e g e n e r a l p u b l i c d u e i n a b i l i t y of t h e t e l e p h o n e s w i t c h e s i n mos t c o u n t r i e s t o d e l i v e r i t . But now many t e l e p h o n e companies a r e upgrading t h e i r t e l e p h o n e s w i t c h i n g e q u i p m e n t ,

116

Page 2: [IEEE Engineering Management Society Conference on Managing Projects in a Borderless World - New Delhi, India (17-18 Dec. 1993)] Proceedings of Engineering Management Society Conference

ISDN a p p e a r s t o be h e a d e d t o w a r d becoming a r e a l i s t i c o p t i o n f o r l i n k i n g remote LANs.

ISDN service a l l o w s a u s e r w o r k s t a t i o n o r LAN-to-LAN b r i d g e s and r o u t e r s t o i n t e r c o n n e c t u s i n g d i g i t a l t e l e p h o n e c i r c u i t s . ISDN b a s i c r a t e i n t e r f a c e ( B R I ) p r o v i d e s 6 4 k b p s b e a r e r ( B ) c h a n n e l s and o n e 1 6 k b p s s i g n a l i n g ( D ) c h a n n e l . ISDN a l s o d e f i n e s a service known a s p r i m a r y r a t e i n t e r f a c e ( P R I ) , which p r o v i d e s 23 64 k b p s B-channels and one 6 4 k b p s s i g n a l i n g channel . (1)

ISDN i s s i g n i f i c a n t l y better i n ' severa l ways t h a n u s i n g modem c o n n e c t i o n s . C a l l s e t - u p and c o n n e c t t i m e i s very f a s t , w h i l e throughput and q u a l i t y o f d i g i t a l l i n k i s h i g h . W i t h c o m p r e s s i o n B R I performance can h i t 400 kbps . (1)

I S D N B R I u s e s e x i s t i n g t e l e p h o n e c a b l i n g b u t r e q u i r e s a d d i t i o n a l e q u i p m e n t and s o f t w a r e drivers . I S D N c o n n e c t i o n s better s u i t more t r a n s a c t i o n o r i e n t e d t r a f f i c , s u c h a s e l e c t r o n i c m a i l , d a t a b a s e a c c e s s , r e m o t e management and occas ional da ta t r a n s f e r .

3.2 C l i e n t S e r v e r

C l i e n t Server h a s i t ' s p l a c e i n e v e r y t h i n g . O v e r the WAN, c l i e n t server e s p e c i a l l y makes a l o t o f s e n s e - b u t , a s a lways , the a p p l i c a t i o n must c l e a r l y d r i v e t h e u-se o f t h e t e c h n o l o g y . F o r some a p p l i c a t i o n s i t may e a s i l y t u r n out t h a t c l i e n t server i s the worst p o s s i b l e c h o i c e . T h e key t o making r i g h t d e c i s i o n i s u n d e r s t a n d i n g how - a t a d e t a i l e d l e v e l - t h e a p p l i c a t i o n i n q u e s t i o n r e a l l y works . WAN l i n k bandwidth b e i n g l o w , t r a n s a c t i o n s i z e s h a v e t o be opt i m i s e d .

3.3 Multimedia.

Mult imedia h a s become one o f the h o t t e s t buzzwords around. I t p r o v i d e s new mixes of g r a p h i c s , a n i m a t i o n , a u d i o , a n d s t i l l - a n d f u l l - m o t i o n v i d e o . M u l t i m e d i a a p p l i c a t i o n s h a v e b e e n s l o w t o make t r a n s i t i o n f r o m d e s k t o p systems o n t o l o c a l l y n e t w o r k e d systems. WAN - b a s e d systems l a g e v e n f u r t h e r b e h i n d . Real v a l u e o f mul t imedia s o l u t i o n s w i l l be t o p r o v i d e i n f o r m a t i o n t o u s e r s i n remote s i tes . V i d e o c o n f e r e n c i n g , v i d e o t e l e p h o n y , v i d e o w h i t e b o a r d i n g , t r a i n i n g a n d d i s t a n c e l e a r n i n g , v i d e o i n f o r m a t i o n a c c e s s and v i d e o d i s t r i b u t i o n a r e some

K e y t o e f f e c t i v e m u l t i m e d i a services o v e r a WAN c o n n e c t i o n i s b a n d w i d t h . S p e e d s f r o m 128 Kbps t o mul t i -Mbps a r e r e q u i r e d f o r c o r p o r a t e a p p l i c a t i o n s . S t o r e and Forward a p p l i c a t i o n s l i k e

E-Mail used a s t r a n s p o r t may a l l o w u s e r s t o g e t away w i t h l o w e r t r a n s m i s s i o n s p e e d s . I S D N and b r o a d band I S D N a r e r e q u i r e d t o s u p p o r t n a t i o n a l a n d i n t e r n a t i o n a l mul t imedia services.

3 .4 Asynchronous Transfer Mode (Am) . A s y n c h r o n o u s T r a n s f e r Mode ( A T M ) i s a h i g h bandwidth , l o w d e l a y s w i t c h i n g and m u l t i p l e x i n g c o m m u n i c a t i o n t e c h n o l o g y s u p p o r t i n g wide area communications. ATM i s the t e c h n o l o g y o f c h o i c e f o r e v o l v i n g d o m e s t i c and i n t e r n a t i o n a l Broadband I n t e g r a t e d S e r v i c e s D i g i t a l Network ( B - I S D N ) p u b l i c n e t w o r k s . T h e Same t e c h n o l o g y i s now b e i n g a p p l i e d t o t he deve lopment of new g e n e r a t i o n LANs and W A N s . ATM e v e n t u a l l y w i l l be the service

f o r m u l t i m e d i a o f c h o i c e a p p l i c a t i o n s . (2)

ATM c a r r i e s t w o t y p e s o f t r a f f i c : Constant B i t R a t e (CBR) and V a r i a b l e B i t R a t e ( V B R ) . F o r e x a m p l e v i d e o t r a n s m i s s i o n g e n e r a t e s CBR t r a f f i c , while data a p p l i c a t i o n s , such a s r o u t e r t r a f f i c f o r a t r a d i t i o n a l LAN, g e n e r a t e VBR t r a f f i c . I t s u p p o r t s r a t e s o f 1 5 5 and 622 Mbps, and a l s o 45 Mbps. ATM can u s e s w i t c h e d o r p e r m a n e n t v i r t u a l c i r c u i t s .

3.5 Frame Relay.

Frame R e l a y i s a p o i n t t o p o i n t h i g h speed permanent v i r t u a l connec t ion (PVC) service. S p e e d r a n g e s f r o m 56 Kbps t o 1 . 5 4 4 / 2 . 0 4 8 Mbps. I t a l l o w s u s e r s t o g a i n t h e a d v a n t a g e o f h i g h s p e e d c i r c u i t s w i t h o u t h a v i n g t o r u n d e d i c a t e d l i n k s b e t w e e n a l l t h e end p o i n t s o n a p r i v a t e n e t w o r k . Frame R e l a y c a r r i e s minimal p a c k e t overheads , c h e c k i n g a n d r e t r a n s m i s s i o n b e i n g handled by h i g h e r level p r o t o c o l s .

Frame R e l a y i s a v i a b l e c o m m u n i c a t i o n a1 t erna t i ve o f f e r i n g r i g h t

c o m b i n a t i o n o f b a n d w i d t h a t r e a s o n a b l e c o s t . F r a m e R e l a y i s t h e c h o i c e communi c a t i o n t e c h n o l o g y f o r t r a d i t i o n a l a p p l i c a t i o n s r e q u i r i n g LAN - LAN d a t a t r a n s f e r .

of the p o t e n t i a l a p p l i c a t i o n s . Each o f t h e s e p l a c e s v e r y h i g h d e m a n d s o n bandwidth.

117

Page 3: [IEEE Engineering Management Society Conference on Managing Projects in a Borderless World - New Delhi, India (17-18 Dec. 1993)] Proceedings of Engineering Management Society Conference

4. W I " G OF A OLOEUL RapN.

An international network is far more complicated to set up than a comparable domestic network. Primary factor is that the telecommunication organizations in most countries - known as PTTs or Post, Telephone and Telegraph - are state owned monopolies. As a result they are often cumbersome bureaucracies using older technologies without the infrastructure to offer the latest o r fastest services. The selection of a transport service is limited by availability, reliabfl i ty and installation time. Installation of some services may take months. Additionally some PTTs do not publish rate schedules.

The first step is to define the applications requirements completely SO that a knowledgeable tradeoff is possible between cost and service with respect to impact on the application. The second step is to define the business requirements carefully, including investigating the available services and comparing potential carriers. The final step is to select .the service and carrier, based on requirements, a vai 1 abi 1 it y and budget constraints. (3)

Following the above steps will ensure making a global network supporting applications at a reasonable cost. Welcome to the new WAN.

The technologies of computers and communication are available to make it possible for a person to work in the global team. Each combination of technologies has it's own niche. In depth analysis of user application and environment will only detemine the best possible combination of technologies to form the Wide Area Network for a particular user group within available budgets.

6. "CSS.

1. Robert W. Harbison, ISDN making it's way into the public eye, WAN connections page 34.

2. Abhinav, An Information Technology Model for futuristic world, para 3.4. Proceedings of IEEE Region 1 0 Conference TENCON 93, Beijing, China, Oct 1993.

3. Katherine Epes Barret, Making connections overseas, WAN connections, page 52.

118