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IE 398 Systems Thinking De partment of Industrial Engineering METU - February 2010. a course on the methods and practice of OR/IE. instructors: Çağlar Güven, Sinan Kayalıgil assistants: Büşra Atamer, Bilge Çelik textbook: Management Science Decision making through systems thinking - PowerPoint PPT Presentation
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Spring 2010 - ÇG IE 398 - lecture 0 1
IE 398 Systems Thinking
Department of Industrial Engineering
METU - February 2010
a course on the methods and practice of OR/IE
Spring 2010 - ÇG IE 398 - lecture 0 2
• instructors: Çağlar Güven, Sinan Kayalıgil
• assistants: Büşra Atamer, Bilge Çelik
• textbook: Management Science
Decision making through systems thinkingHG Dällenbach & DC McNicklePalgrave 2005
• course site https://online.metu.edu.tr/
lecture files, extra material etc.
Spring 2010 - ÇG IE 398 - lecture 0 3
course objective• systems thinking is what makes OR/IE
different from other engineering and management disciplines
• success in OR/IE will not be possible without ST
• the aim of this course is achieving competency and understanding of systemic inquiry by studying systems thinking that complements disciplinary inquiry and quantitative analysis in order to enable effective application of IE knowledge
Mission of the METU/IE Department
Spring 2010 - ÇG IE 398 - lecture 1 4
Mission The IE Department studies organised human activity and educates engineers capable of creating value in socio-technical systems. Our work is founded on critical reason and systems thinking and on strong quantitative analysis. Our approach emphasizes identifying and structuring issues and formulating problems, as much as it seeks to develop and implement effective courses of action.
Spring 2010 - ÇG IE 398 - lecture 0 5
justification for the course• IE addresses sociotechnical issues in
human organisations that involve choice and trade-offs that are difficult to resolve
• IE aims to bring the power of abstraction and analysis to deal with such trade-offs so that managerial action can produce improvement
• this aim generates dual objectives in IE education: (i) acquiring adequate command of quantitative analysis and mathematical modelling, and (ii) building systems skills needed to put this knowledge into practice
Spring 2010 - ÇG IE 398 - lecture 0 6
• systems thinking lays the groundwork for IE practice; it is a prerequisite for making sense of human activity, for structuring issues and for defining problems
• without a good conception of systems, the link from quantitative analysis to management practice will not be complete; designs will not work out as planned and improvements will fail to materialise.
• this course addresses systems thinking and systems theory in a formal and systematic treatment
Spring 2010 - ÇG IE 398 - lecture 0 7
• systems thinking has emerged as a significant mode of inquiry that contains and complements disciplinary thinking, ie. traditional scientific thinking in such areas as biology, physics, management and OR
• within the OR tradition it has developed its conceptions to such a degree that an adequate coverage is not possible without dedicated courses
• attempts to teach systems thinking by dispersing systems ideas throughout the curriculum does not work very well; it also weakens disciplinary content
• this course seeks to remove the deficiency in the systems foundation of the IE curriculum
Spring 2010 - ÇG IE 398 - lecture 0 8
scope of the course
• the literature on ST is very extensive and scattered
• ST is still evolving and changing• it rests on advanced concepts and constructs
from philosophy and social theory • most of it cannot be covered in an introductory
course• this course is introductory and concerned with ST
in so far as it supports the practice of OR/IE• it is more on methodology than on theory• tools and techniques supporting applications will
be emphasised
Spring 2010 - ÇG IE 398 - lecture 0 9
conduct and evaluation• lectures
– the textbook to be followed as far as possible– extra material included in slides and at the website – advance preparation and attendance required
• evaluation– assignments
• term project (15%)• quizzes and classwork (20%)
– midterm examinations: (35%)
– final examination (30%)
Spring 2010 - ÇG IE 398 - lecture 0 10
short syllabus• Introduction• Problem Situation• Systems• Complexity• System Models• Hard OR• Costs• Soft OR Methods• Soft Systems Methodology-1• Soft Systems Methodology-2• Soft System Case Studies
Spring 2010 - ÇG IE 398 - lecture 0 11
LECTURES
BOOK CHAPTERS & REFERENCES
ARTICLES ASSIGNED FOR READING
0+1: Introduction 1+2 Ackoff:Our changing concept of the world
2: Problem Situation 4
3: Systems 3
Kaufmann: Systems One: An introduction to systems thinking (chapters 1-3)
4: Complexity
lecture notes Baranger: Chaos,complexity and entropy Seel: Complexity and OD
5: System Models 5
6: Hard OR 6 6
7: Costs
9
8: Soft OR Methods 7
Ackoff: Systems thinking & thinking systems
9: Soft Systems Methodology-1 Checkland
lecture Proceedings of ICE : Soft systems: a fresh perspective for project management
10: Soft Systems Methodology-2 Checkland
lecture Connell : Evaluating soft OR
Soft System Case Studies to be announced
TEXT CHAPTERS, REFERENCES, READING MATERIAL
Spring 2010 - ÇG IE 398 - lecture 0 12
other books• Pidd, M.,Tools for thinking, Wiley
2003• Pidd, M., Systems modelling, Wiley
2004• Yolles, M., Management Systems,
Pitman 1999• Checkland, P. & J. Scholes, Soft
Systems Methodology in Action, Wiley 1990