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Deploying Teaching Case Studies for e-Learning IDT Roundtable April 17, 2008 Shalin Hai-Jew

IDT Roundtable April 17, 2008 Shalin Hai-Jew. An Online Teaching Case Study Built around stories (real or fictional, but based on reality), narrative

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The Third Strand: The Case Studies Strategy

Deploying Teaching Case Studies for e-LearningIDT Roundtable April 17, 2008Shalin Hai-Jew An Online Teaching Case Study Built around stories (real or fictional, but based on reality), narrative elements for cultural and learning accessibilityFull-sensory wrap via digital means (sound, visuals) Fact and research-based, academically cited, triangulated data, learning outcomes design, with instructor notes Interactive via role plays, simulations, and scenarios

2Deploying Teaching Case Studies for E-LearningCase Studies Learning OutcomesEmpowerment in problem-solving real-world problems through case analysis, macro and micro perspectivesHigher engagement for learners through less traditional learningCreative and open-ended possibilities / stochastic, non-predictive, and highly dependent on participant contributions Emergent and evolving cases with more digital artifacts, complementary WWW-based cases The importance of capturing new research for the historical record and learning 3Deploying Teaching Case Studies for E-LearningOnline Delivery of Teaching Case LearningMultimedia and web-based teaching cases emerged in the 1990s (Orngreen, Feb. 2004, p. 167) Building and writing based on single sourcing for reusability / transferability Regionally dispersed participants; communications and interactive synergies (synchronous and / or asynchronous communications)Supported via digital learning objects (DLOs) and WWW resources4Deploying Teaching Case Studies for E-Learning(Optimal and General) Learner TakeawaysLeadership, decision-making, trust-building, communication, and conflict management (Collins, 2007, p. 2) The skills of negotiation, mediation and collaboration as applied to their respective communities (Strumpff, Teaching cases, 2006, p. 2) Deeper engagement in the applied problem-solving learning (Lynn, 1996 / 1999, p. 4) Higher order critical thinking skills 5Deploying Teaching Case Studies for E-LearningCase Study CompetenciesKnowledgeAttitudesSkillsSubject Matter Competencies (Domain Knowledge)Strategic CompetenciesSocial CompetenciesSelf Competencies6Deploying Teaching Case Studies for E-LearningLimitations to Case StudiesAn n = 1, a singularity or unique case with limited transferability or generalizability Challenges re: academic respectability Definitions of objectivity vs. subjectivity, with the need for triangulation of data for verification and representativeness; high level of qualitative researcher skill neededDifficult cross-case tabulation and comparison without like cases (need for research rigor) 7Deploying Teaching Case Studies for E-LearningLimitations to Case Studies (cont.)Higher demands on instructional faculty to be flexible and skilled Generalizable to theoretical propositions but not populations (Tripp, 1985, p. 40) Replication logic, not sampling logic (Yin, 1994, as cited by Kennedy and Luzar, Autumn Winter 1999, p. 584) Exemplification logic (Carroll and Rosson, 2005, p. 2)Difficult population validity and ecological validity (Crossley and Vulliamy, 1984, p. 194)8Deploying Teaching Case Studies for E-LearningWhat are Teaching Case Studies?a story with an educational message (Smith, Mar. 18, 2007, Early draft, n.p.) Fact-based stories, some hypothetical stories, some general storiesOpen-ended, experiential, possibly with role plays and simulationsCompeting pros and cons, benefits and costs analyses Enhanced with digital artifactsUndergirded by theories (Yin, 1993, as cited by Kennedy and Luzar, Autumn Winter 1999, p. 586) 9Deploying Teaching Case Studies for E-LearningWhat are Teaching Case Studies? (cont.)A teaching case is a story describing, or based on, actual events, that justifies careful study and analysis by students. In other words, a teaching case is a story about the real world told with a definite teaching purpose in mind. A teaching case is a way of bringing the real world into a classroom so that students can practice on actual or realistic problems under the guidance of their teacher. Case teaching, unlike conventional lecturing, is discussion-based and experiential (Lynn, 1996; Rangan, 1995, as cited by Ip and Naidu, 2001, p. 5). 10Deploying Teaching Case Studies for E-LearningTypes of Teaching Case Studies Area-focused (business, medicine, law, engineering) (Garvin, 2003; Williams, 1992, as cited by Carroll and Rosson, 2005, p. 1) Exploratory, descriptive, explanatory (Yin, Mar. 1981, p. 59)Decision or dilemma cases, appraisal / issue (analytical) cases, case histories / largely finished stories as illustrative models (Herreid, Case studies, n.d., n.p.)Interrupted cases / progressive disclosure (slow revelation of selected information)

11Deploying Teaching Case Studies for E-LearningSome Formal StandardsYins five criteria: A case (1) should be significant; (2) must be complete regarding analytical boundaries and collection of evidence; (3) must consider alternative perspectives; (4) must display sufficient evidence with latitude to take a variety of stances, and (5) be engaging. (1994)12Deploying Teaching Case Studies for E-LearningSome Formal Standards (cont.)The Star Quality Case (Lynn, 1996 / 1999, p. 8) Poses a problem that has no obvious right answer; Identifies actor(s) who must solve the problem, make decisions;Requires the reader to use the information in the case to address the problem; Evaluating the problem or potential solutions requires the reader to think critically and analytically; and Has enough information for a good analysis13Deploying Teaching Case Studies for E-LearningAdditional Teaching Case Studies StandardsSolid research and citationVerisimilitude to the topic Applicability to lived and current situations Decision-forcing Learning value Conflict provocation Clear provenance of information and research citationsGeneralizabilityBrevity Writing style Multi-media richness, full sensory wrap (via information and digital experiences)

14Deploying Teaching Case Studies for E-LearningField TestingAlpha testing regarding the technologies and contents Field testing in face-to-face (F2F) and online classrooms, with learner feedback (beta testing) Solicitation of commentary from participating faculty, administrators and subject matter experts (SMEs) Double checks from the sources (of the interviews)

15Deploying Teaching Case Studies for E-LearningTypes of ResearchPRIMARYLive interviews (F2F, telephone, email) Email queries Online survey creation and deployment Face-to-face conferences Visits to relevant physical sites Hidden literature pursuit

SECONDARYAcademic literature via databases, open-source publicationsPre-published case studies In-house curricular materials, documents, and others 16Deploying Teaching Case Studies for E-LearningTeaching Case Authoring Documentation: Handling of researched information Writing: Point-of-view (first, second or third person; author presence or absence; limited narrator or omniscient narrator), tone, terminology, segmenting, logic, source citations, legal concernsLearning Object Design: Multimedia creation of digital learning objects and delivery in the LMS 17Deploying Teaching Case Studies for E-LearningTeaching Case Authoring (cont.) Pedagogical Approach: defined roles for role plays, pre-briefing and post-debriefing, pacing, interactivity design, discussion questions, assignments, research proposalsSimplification: Writing initially targeted to upper-level college learners and simplified to upper-level high-school and lower-level college students for F2F delivery

18Deploying Teaching Case Studies for E-LearningLegal ConcernsIntellectual property ownership / joint copyrightPrivacy rights Defamation / libel / slander (subtext and possible implications)Cultural, political, and other implications Avoidance of stereotypes Accessibility 19Deploying Teaching Case Studies for E-LearningDigital Resources Design for Case StudiesTypes: Slideshows, flashcards, Q&As with headshots of interview subjects, diagrams, timelines, interactive image maps, photo essays and simple gamesStandards: Learning value, accessibility, platform-independence, consistency in word and look-and-feel style, accuracy, interactive, latest technologies, various approaches for different learning styles accommodations, reusability and fun 20Deploying Teaching Case Studies for E-LearningeLearning Strategies with Teaching Case StudiesScaffolding for novices and value-added opt-ins for experts, consideration for primary and secondary audiences / stakeholders Role plays / cooperative games Facts before emotional engagements Taking advantage of live interactive group dynamics Full sensory wrap for field-dependent learners

21Deploying Teaching Case Studies for E-LearningeLearning Strategies with Teaching Case StudiesThe surfacing and capture of tacit knowledge Entertaining of shifting viewpointsEncouraging further research to enliven and deepen learningSupport of online learning communities / virtual teamingFacilitated by an online instructor

22Deploying Teaching Case Studies for E-LearningSample LMS for Case Studies: A Learning TrajectoryThe image here shows how an LMS may be used initially to set up a case with opt-in resources and artifacts, evaluative elements, live interactive and non-interactive events, collaborative elements, and maybe a practice simulation. These may be done to prime the thinking. Then, the actual teaching case activities may be heldfor the deployment of the case. Lastly, after the cases deployment, there may be gallery shows of the learning artifactsand digital takeaways and tangibles that the learners may have created.

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The image here shows how an LMS may be used initially to set up a case with opt-in resources and artifacts, evaluative elements, live interactive and non-interactive events, collaborative elements, and maybe a practice simulation. These may be done to prime the thinking. Then, the actual teaching case activities may be heldfor the deployment of the case. Lastly, after the cases deployment, there may be gallery shows of the learning artifactsand digital takeaways and tangibles that the learners may have created.

23Using the LMS to Set Up the CaseLearner Preparation: Opt-in resources, terms via digital flashcards, slideshows, readings, interviews (audio, video, text); evaluative elements like rubrics and self-assessments; visuals (for models), timelines, graphics, tables, charts, maps; and others Special Setups: Guest lectures, fieldtrips, games, and light simulations

24Deploying Teaching Case Studies for E-LearningUsing the LMS to Deploy the CaseTeaching Case Deployment: Video, slideshows, text, photo essays Interactivity: Asynchronous group assignments, message board discussions, synchronous live classroom interactivity re: particular issues or processesSimulations: Mock court cases, debates, role plays (while in-character) 25Deploying Teaching Case Studies for E-LearningUsing the LMS to Debrief the CaseDebriefing Assignments: Learner reflections, group debriefings, discussions, one-on-one individual debriefings, dyadic interchanges, or additional follow-up researchDigital Takeaways for Learners: Learners may have slideshows and materials that they created or co-created as learning residuals.

26Deploying Teaching Case Studies for E-LearningTeaching Case Affordances (via the Axio LMS) This image shows how a teaching case study may be enriched in an online spacewith digital learning enhancements, designed online interactivity, value-added localizaiton,and research by learners. 27

This image shows how a teaching case study may be enriched in an online spacewith digital learning enhancements, designed online interactivity, value-added localizaiton,and research by learners.

27The Time Elements Chronological: Linear chronological (with branching paths), major collaborative events (for interactivity and sharingas in digital galleries) Non-Linear: Non-linear, non-chronological, learning community, and volunteer group efforts to address various aspects of the cases

28Deploying Teaching Case Studies for E-LearningCombining Cases for Learning ValueResearch various cases on the WWWCombine the various digital learning objects (DLOs) into a coherent study Add learning items for prefacing, segue-ing, and concluding 29Deploying Teaching Case Studies for E-LearningBuilding New Add-ons to CasesHave learners add value to an existing case through their own research (and while following all the rules of ethical research, especially anything related to humans, informed consent and professional ethical oversight) 30Deploying Teaching Case Studies for E-LearningValue-Added with Learner ContributionsStudent presentations, slideshows, research (primary and secondary), and papers (with copyright releases from the learners) Student interactivity (richness of contributions) 31Deploying Teaching Case Studies for E-LearningeLearning Strategies with Teaching Case StudiesPre-role play / discussion preparation (context and concepts) Post- role play / discussion preparation Customizable for different learning situations Archival for analytical review, debriefing and discussions (post-teaching case work / activities / sims) Potential tracking and save progress of case discussions for further discussion and analysis

32Deploying Teaching Case Studies for E-LearningOnline (Teaching) Case Studies Learning EcologyHuman-mediated guidesDigital learning objectsInteractivityWWW resourcesThe image here shows that learners animate the learning ecology of a case study. There is value-added with interactivity, WWW resources, digital learning objects, and human (often expert) facilitation.

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Deploying Teaching Case Studies for E-LearningThe image here shows that learners animate the learning ecology of a case study. There is value-added with interactivity, WWW resources, digital learning objects, and human (often expert) facilitation. 33Role Play Simulations Contrived but authenticBased on real-world situations, stories and role positions Require clear stances and strategies (embodied in language and communications) A focus on practical and real-world problem-solving Pre-sim preparation: prior study, prior research, prior preparationImmersive and engaging, full-sensory Synchronous and asynchronous interactions 34Deploying Teaching Case Studies for E-LearningRole Play Simulations (cont.) The essential ingredients of a web-based RPS (role-play simulation) are a) dynamic goal-based learning; b) role-play simulation; and c) online web-based communication and collaboration (Ip and Naidu, 2001, p. 3) 35Deploying Teaching Case Studies for E-LearningTeaching Notes DesignAssumption of range of instructional and co-learning approachesPotential awkwardness with teaching and learning in the online space Offering of various online resources Additional resources to help instructors add value to the learning Support to allow instructors to choose what to emphasize / de-emphasize in their teaching Ancillary supports for learner reflections on the learning (hot seat for individuals, dyads, and groups) 36Deploying Teaching Case Studies for E-LearningTeaching Notes Design (cont.)Flexibility and openness to apply their own perspectives, ideas, research and unique learner audience The need to bring in an abstraction piece in order to create more transferable learning (Albano, Iovane, Salerno, and Viglione, Mar. 15 16, 2005, n.p.)Ideas for use of the cases for lead-up learning to other activities or anchor learning to conclude other learning activities

37Deploying Teaching Case Studies for E-LearningTeaching Notes Design (cont.)Teaching Case Debriefing Strategies Lewinian model of relating observations to larger issues (generalization, transference) Piagetian model of having intuitive knowledge challenged by new beliefs and modes of thinking (a change from nave understandings to more sophisticated ones), a constructive reaction to perturbation

38Deploying Teaching Case Studies for E-LearningThe Evaluation of Learning EfficacyGames and simulations are only as effective as the pedagogical approach that is employed in their design and development. Furthermore, their effectiveness must be measured against the learning objectives and methods selected vis-a-vis the needs of the resources learners (Galarneau, 2005, n.p.). Anonymous online learner / participant surveys F2F learner debriefings / learner dataminingPre- and post- assessments Instructor insights

39Deploying Teaching Case Studies for E-LearningInheriting Case Studies for Teaching and LearningLocalization, customization Add-on / opt-in learning value Revision of assignments for local concerns and needs Use of case metadata, such as topic, audience / pre-reqs, an abstract, case contents, setting information, decision maker, issues / problems / interests, constraints, decisions, sources of information, research plan and foreseeable difficulties (Lynn, 1996 / 1999, p. 10) 40Deploying Teaching Case Studies for E-Learning(Some) National Databases of Teaching Case Studieshttp://ublib.buffalo.edu/libraries/projects/cases/webcase.htm (Other Case Study Sites on the WWW)http://www.heacademy.ac.uk/resources/casestudies (The Higher Education Academy Case Studies)

National Center for Case Study Teaching in Science University of Buffalo http://ublib.buffalo.edu/libraries/projects/cases/case.html

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Deploying Teaching Case Studies for E-LearningEnduring Legacies Native CasesThe Evergreen State Collegehttp://www.evergreen.edu/tribal/cases/

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Deploying Teaching Case Studies for E-LearningEthics Case StudiesUniversity of San Diegohttp://ethics.sandiego.edu/resources/cases/HomeOverview.aspThe Markkula Center for Applied Ethics http://www.scu.edu/ethics/

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Deploying Teaching Case Studies for E-Learning

Center for the Advancement of Social EntrepreneurshipDuke University http://www.fuqua.duke.edu/centers/case/knowledge/casestudies/index.html

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Deploying Teaching Case Studies for E-LearningThe ProcessCulturally sensitiveLegalAcademically sound ThoroughRecursiveMulti-sourcedUser tested The image here shows four phases to the creation of a teaching case study: research; design and writing; multimedia design and technology uploading, and instructional deployment (and information collection).

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The image here shows four phases to the creation of a teaching case study: research; design and writing; multimedia design and technology uploading, and instructional deployment (and information collection). 46The FutureDatabases of topic-specific case studies Geographically dispersed collaborations Value-added learning objects (LOs) with multimedia richness (videos, case software use) and possible interoperability and other ilitiesAutomatic updating of particular LOs with current statistics / data feeds Differing pedagogical approaches and uses of inherited cases

47Deploying Teaching Case Studies for E-LearningConclusionNotes: Some of this information was first presented at the C2C SIDLIT conference in early August 2007 at KU. A version was used as background for a presentation for the Society for Applied Learning Technology (SALT)s Washington New Technologies conference Aug. 21 24, 2007, in Virginia. This is a partially derivative slideshow from those endeavors. If you would like the actual APA source citations, contact [email protected]. Thanks. Office of Mediated Education / Instructional Designers: http://id.ome.ksu.edu/48Deploying Teaching Case Studies for E-Learning