IDM Internet User Manual - e-Servicesservices.economy.ae/MoEInternet/HelpFiles/MoE eGov-Identity... · Change My Password ... an email will be sent to username email address requesting

I MoE IDM Registration e-Gov internet User Manual

Date: 23/10/2007 Document: IDM Internet User Manual.doc Version: V1.1 Page 1 of 30

IDM

Internet User Manual

Version: V1.1

Date: 23/10/2007



Document Purpose

The purpose of this document is to provide the public users an overview of the eQualification Application

Ministry. By going through this document, all users should be able to navigate through the eQualification

workflow.



Table of Contents

Introduction ..................................................................................................................................................................... 4

1. Identity management ............................................................................................................................................. 4

1.1. Registration of new user ...................................................................................................... 4

MoE Sign Up .................................................................................................................................... 9

1.1.1.1. Process Flow ................................................................................................................. 9

Individual Users .............................................................................................................................. 13

1.1.1.2. Process Flow ............................................................................................................... 13

1.1.1.3. Required Details and Attachments .............................................................................. 14

Company Super Users ................................................................................................................... 16

1.1.1.4. Process Flow ............................................................................................................... 16

1.1.1.5. Required Details and Attachments .............................................................................. 16

1.1.1.6. Adding Company Users .............................................................................................. 17

1.1.3.4. Company Notes ........................................................................................................... 19

1.2. Change My Password ....................................................................................................... 25

1.2.1. Process Flow ................................................................................................................... 26

1.2.2. Required Details .............................................................................................................. 26

1.2.3. Change My Password Notes ........................................................................................... 26

1.3. Forgot My Password ......................................................................................................... 27

1.3.1. Process Flow ..................................................................................................................... 27

1.4. Edit profile ......................................................................................................................... 28

1.4.1. Process Flow ................................................................................................................... 29

1.5. Sign out ............................................................................................................................. 29

1.5.1. Process flow .................................................................................................................... 29

1.6. Session time out ................................................................................................................ 30



Introduction

This document describes the vision, concept and scope of the IDM for e-services to be delivered for

Ministry of Economy Project.

1. Identity management

The MoE Portal is accessed through user identity management. The identity management is achieved by

providing login information of registered user, such as user name and password. The user identity

management screen is displayed below:

1.a Screen shot of home page of identity management

1.1. Registration of new user

Click New User Registration provided in the home page, during identity management, and web page

containing new registration form is opened.



1.1. Screen shot of application form of new user registration



The user needs to fill the new registration form as per instructions provided below each field, and click

Submit button, for user registration. The fields that are mandatory are as follows:

• First name

• Middle name

• Last name

• Gender

• Email

• Telephone

• Mobile

• Fax

• User name

• Password

• Confirm Password

• Click on provided in-front of fields to get details related to respective field.

1.1.a. Help file

To add additional contact details, click on add additional contact details link



1.1.a. Contact details

Enter any one of the fields in the dialog box and click on “insert”.

Note: The mobile number should be unique.

An acknowledgment page will be displayed soon after application is submitted.



1.1.b Registration acknowledgement

Note:

All the critical lookups have some dependency over these lookup items in the code, example

UAE in Countries Lookup. The following is the table showing the relationship of lookup value

and lookup ID.



MoE Sign Up

1.1.1.1. Process Flow

• User fills up the sign up form.

• User chooses a user name and a password.

• User name has to be unique and password has to be strong.

• User receives a confirmation mail on the email he provided in his sign up form.



1.1.1.1.a. User account activation message

• User clicks on the activation link in the confirmation mail to activate the account.



1.1.1.1.b. User account activation

When the user logins for the first time, there will be two options i.e. whether to register as individual user

or as company user.



If the user selects individual user, the application form for individual user as shown below will open:



1.1.1.1.c. Screenshot of application form of identity management for individual registration

Individual Users




• Sign up at MoE portal to get a MoE user ID.

• Register at MoE identity management by filling up a form and attaching required

documents

• MoE should review the application and check the attachment, then approve the

registration

• Individual User will be able to use MoE eServices

1.1.1.3. Required Details and Attachments

The following details will be required:

• MoE username

• First Name

• Last Name

• Gender

• Email

• Telephone

• Fax

• Mobile

• Nationality

• Passport Copy

• Passport Number

• Passport Expiry Date

The application form for company registration will open, if the user selects the option company user

during his first login.



1.1.2.2.a. Screenshot of application form of identity management of company registration



Company Super Users

The Company Super User is the owner of the company who can add or remove users to the

company. The Company Super User can also apply for any application in the MoE eServices


• Sign up at MoE portal to get a MoE user ID.

• Register at MoE identity management as an individual first by filling up the individual

registration form.

• Register at MoE identity management by filling up the company registration form and

attaching required documents

• MoE should review the application and check the attachment, then approve the

registration

• Add Company Users from MoE portal users

• Company Super User and Company Users will be able to use MoE eServices

1.1.1.5. Required Details and Attachments

The following details will be required:

• MoE username

• Company Super User First Name

• Company Super User Last Name

• Company Super User Gender

• Company Super User Email

• Company Super User Telephone

• Company Super User Fax

• Company Super User Mobile

• Company Name in Arabic

• Company Name in English

• Company Address in Arabic

• Company Address in English



• Activity List (Commercial, Industrial, Professional, Craftsmanship, and Others)

• Other Activity (free text)

• Legal Status (e.g. LLC)

• Trade License

• Trade License Number

• Trade License Expiry Date

• Any other document should have an expiry date

1.1.1.6. Adding Company Users

• Company super user enters the MoE user name of company user.

• System checks availability of entered user name in IDM.

• If available, an email will be sent to username email address requesting to join the

company,

1.1.1.6.a. Company registration approval mail

else the super user has to enter the MoE username of company user, once again.

Once the company registration mail is sent, the MOE staff will approve the company by clicking “approve

registered company”



1.1.1.6.b. Approving of registered company

After approving, the company user will receive an approval mail.

1.1.1.6.c. Company approval mail



1.1.3.4. Company Notes

• The Company Super User can have only one company.

• The Company User can belong to only one company.

• The Company Super User can remove Company Users from the company profile.

• The Company Super User can not modify the Company User profile or delete the

Company User from the government.ae portal.

• If the Company User wants to disjoin the company an email will be sent to the Company

Super User for approval.

• Company User has to be first registered in the IDM as an individual in order for the

Company Super User to be able to add him as a user of his company.

Note:

What configuration settings are to be made to allow the attachment files (word and excel) to

open in the same browser window without any prompt?

To open a word document on the browser window, do the following:

Press “Windows Start button”

Screenshot of Windows start screen

Click on “My computer”



Screenshot of My computer screen

Select folder options from tools of menu bar.



Screenshot of Selection of folder Options

Select file types tab from the folder options.



Screenshot of selection of File types

Select the type of file and click on “advanced” options.



Screenshot of selection of edit file type

Select the edit actions and select the checkbox of browse in the same window.



Selection of checkbox of browse in same window

The word document will open in browser window without any prompt.



1.2. Change My Password

Go to any one of the e-service home page. Click Change password option provided on the home page.

1.2.a. Screen shot of how to change password

The following application form will open:



1.2.b. Screenshot of application form of change password

1.2.1. Process Flow

From the “Change My Password” page user will be able to change his password to a new one.

Enter password, new password and confirm new password. Click change password button

provided in the application.

1.2.2. Required Details

The following details are needed in the Change My Password page:

• New Password

1.2.3. Change My Password Notes

• User password will be validated to be strong.



1.3. Forgot My Password

Click Forgot password from the home page. The following window will open:

1.3.a. Screen shot of application form for forgot password

1.3.1. Process Flow

• User provides his MoE username.

• An email will be sent to the email address for that user, the mail will have a link to the

reset password page.

• User goes to the Reset My Password page and type in the new password.

• New password will be saved immediately and can be used from that instant.



1.4. Edit profile

Go to home page of one of e-services and click edit profile from the home page, as shown below:

1.4.a. Screen shot of home page with selection of edit profile The following application form will open:



1.4.b. Screenshot of application form for editing user profile

1.4.1. Process Flow

Edit any of the fields which you want and click submit button. The profile in the MoE database will be

updated.

1.5. Sign out

The sign out is a feature helpful for the user to sign out from the website.

1.5.1. Process flow

Click sign out option provided on the home page of the e-service page, as shown below:



1.5.a. Screenshot of how to sign-out The home page of e-service will be displayed, but none of the e-services can be accessed if the user has

signed out. To access the e-service, the user has to again sign-in using the username and password.

1.6. Session time out

The session time out is the feature used to sign out the user after one hour, if the user does not access

the website after he has signed in.

Documents

IDM Internet User Manual - e-Servicesservices.economy.ae/MoEInternet/HelpFiles/MoE eGov-Identity... · Change My Password ... an email will be sent to username email address requesting