COMPANY PROFILE The company, which operates in 49 countries worldwide, manufactures business and industrial imaging products as well as digital print systems for the production printing market. Region: Ukraine Industry: Electronics\IT Document type: Invoices, delivery notes, agreements, certificates Invoice personalisation & automation with Before planetpress.objectiflune.com OL is a registered trademark of Objectif Lune Inc. All registered trademarks displayed are the property of their respective owners. © 2019 Objectif Lune Incorporated. All rights reserved. Simple print output from the customer’s ERP with many restrictions Time-consuming for IT department to apply changes and adjust additional features Document processes (stamping, signing, emailing) were done manually After Significant time and cost saving Improved customer experience Personalised invoices: Advertisement for the customer’s additional services and statistics were added Connection to the customer’s webportal created to support partner companies and automatically send all necessary documents Automation of conversion of different kind of agreements from PDF to Word format THE BENEFITS THE ISSUES SUCCESS STORY: ELECTRONICS\IT Identifying the Opportunity In order to answer the ever-growing personalization needs of its customers, the organisation wanted to enhance the designs of its documents through new graphics and features, alongside offering various output possibilities such as PDF, XLSX, DOCX, FTP and print. Increasing the production speed of its day to day operations was also of growing importance to the customer, alongside automating its document handling. The solution Having reviewed the requirements and business needs, Objectif Lune’s automation process solution, PlanetPress Connect was proposed. By implementing PlanetPress Connect, the company has been able to enhance the customer invoices, agreements, certificates and delivery notes process. More specifically, the customer is now able to accommodate the template designs of its various documents to its needs through personalisation, alongside automating its financial documents process. This resulted in an important growth in customer satisfaction. Data is imported as XML from the company’s ERP system to PlanetPress Connect. Our software then creates and processes 20 different versions of the documents, driven by numerous data conditions, adding variable images (such as photos and signatures of the order manager). As a result, all printers, consumables, services, invoices and delivery notes are handled through PlanetPress Connect. By digitizing its document processes, the organisation improved its efficiency. The amount of time from order to output creation was significantly reduced. Departments were no longer waiting for revised documentation before processing orders and invoices. The company could effectively process more orders because its staff had more time. This Objectif Lune customer prefers not to be named.

Identifying the Opportunity Studies... · 2019-08-12 · Identifying the Opportunity In order to answer the ever-growing personalization needs of its customers, the organisation wanted

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Page 1: Identifying the Opportunity Studies... · 2019-08-12 · Identifying the Opportunity In order to answer the ever-growing personalization needs of its customers, the organisation wanted

COMPANY PROFILE

The company, which operates in 49 countries worldwide, manufactures business and industrial imaging products as well as digital print systems for the production printing market.

Region: UkraineIndustry: Electronics\IT Document type: Invoices, delivery notes, agreements, certificates

Invoice personalisation & automation with

Before

planetpress.objectiflune.comOL is a registered trademark of Objectif Lune Inc.

Simple print output from the customer’s ERP with many restrictions

Time-consuming for IT department to apply changes and adjust additional features

Document processes (stamping, signing, emailing) were done manually

After

Significant time and cost saving

Improved customer experience

Personalised invoices: Advertisement for the customer’s additional services and statistics were added

Connection to the customer’s webportal created to support partner companies and automatically send all necessary documents

Automation of conversion of different kind of agreements from PDF to Word format

THE BENEFITS

THE ISSUES

SUCCESS STORY: ELECTRONICS\IT

Identifying the OpportunityIn order to answer the ever-growing personalization needs of its customers, the organisation wanted to enhance the designs of its documents through new graphics and features, alongside offering various output possibilities such as PDF, XLSX, DOCX, FTP and print. Increasing the production speed of its day to day operations was also of growing importance to the customer, alongside automating its document handling.

The solutionHaving reviewed the requirements and business needs, Objectif Lune’s automation process solution, PlanetPress Connect was proposed.

By implementing PlanetPress Connect, the company has been able to enhance the customer invoices, agreements, certificates and delivery notes process. More specifically, the customer is now able to accommodate the template designs of its various documents to its needs through personalisation, alongside automating its financial documents process. This resulted in an important growth in customer satisfaction.

Data is imported as XML from the company’s ERP system to PlanetPress Connect. Our software then creates and processes 20 different versions of the documents, driven by numerous data conditions, adding variable images (such as photos and signatures of the order manager).

As a result, all printers, consumables, services, invoices and delivery notes are handled through PlanetPress Connect.

By digitizing its document processes, the organisation improved its efficiency. The amount of time from order to output creation was significantly reduced. Departments were no longer waiting for revised documentation before processing orders and invoices. The company could effectively process more orders because its staff had more time.

This Objectif Lune customer prefers not to be named.

http://planetpress.objectiflune.com/?utm_source=Collaterals&utm_medium=SuccessStory&utm_campagne=PPC-SucessStory-Electronics\IT -EN