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ICT SUPPORT TO CRISIS OPS Larry Wentz Senior Research Fellow Center for Technology and National Security Policy, National Defense University [email protected] Haiti Afghanistan Iraq Bosnia, Kosovo Myanmar UN, ITU, Regional, and USG Elements

ICT SUPPORT TO CRISIS OPS

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Bosnia, Kosovo. UN, ITU, Regional, and USG Elements. Afghanistan. Iraq. ICT SUPPORT TO CRISIS OPS. Haiti. Myanmar. Larry Wentz Senior Research Fellow Center for Technology and National Security Policy, National Defense University [email protected]. “Essential Service” - PowerPoint PPT Presentation

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Page 1: ICT SUPPORT TO CRISIS OPS

ICT SUPPORT TO CRISIS OPS

Larry WentzSenior Research Fellow

Center for Technology and National Security Policy, National Defense University

[email protected]

Haiti

AfghanistanIraq

Bosnia, Kosovo

Myanmar

UN, ITU, Regional,and USG Elements

Page 2: ICT SUPPORT TO CRISIS OPS

“Essential Service”

“Critical Infrastructure”

Information Communications Information Communications Technology Needs to be Technology Needs to be ViewedViewed

and and TreatedTreated as as

“The Engine” of Disaster Recovery and Social Development and Economic Growth

“The Engine” of Disaster Recovery and Social Development and Economic Growth

Page 3: ICT SUPPORT TO CRISIS OPS

Cooperation, Collaboration and Information Sharing is Key

Ad Hoc Collaborative Information Environment

Page 4: ICT SUPPORT TO CRISIS OPS

Likely Global Partners During HA/DR and Stability Ops

Governmental

Non-Governmental

IGOs

NGOs

CJTF

Private MilitaryCorporations

IOs

Aid Agencies Military Forces

AffectedNation

DPKOOCHA

UN

BusinessCommunity

Civilian Military

MultinationalInteragency Players

OSCE

ICRCIFRC

EU

AU

OAS

ASEAN

Contractors

(1) Partners havedifferent responsibilities,authorities, and capabilitiesand expectations and agendas

(2) Roles of Partners vary – Based on cause and urgency of operation – Over time as conditions changeSource: Martin Lidy, IDA

ITU

Page 5: ICT SUPPORT TO CRISIS OPS

Responder Networks

Affected Nation Network

US MilitaryNIPRNET

US MilitaryNIPRNET

Default Civil-Military HA/DR ICT Baseline

Internet

IOsand NGO

Portals

IOsand NGO

Portals

MilitaryUnclassified

Portals

MilitaryUnclassified

Portals

Civilian Gov’t and other CivilOrganizations

Portals

Civilian Gov’t and other CivilOrganizations

Portals

IOs

US Civil Gov’tAgencies

US MilitaryClassified

ClassifiedNetworks

MILSATCOM COMSAT

MilitaryClassified

Portals

MilitaryClassified

Portals

Social Networking

Tools

Social Networking

ToolsDMZ

Internet and portals, wikis and Web 2.0 and social networking tools are the “default” civil-military collaborative information environment and commercial SATCOM, satphones, BGAN, VSAT, wifi, wimax, cell phones/SMS,GPS,

and radios (HF/VHF/UHF) the primary means of access and local/regional/international communications

UN

Commercial ICT Capability Packages

NewsMedia

Portals

NGOs

Global Cellular Network

Page 6: ICT SUPPORT TO CRISIS OPS

Take Aways• Absence of a common culture of trust and willingness to collaborate and openly share

information– People and organization culture driven

• Lack shared understanding of participants roles, responsibilities, capabilities and activities– Gov’ts, Military, IOs (UN, ITU, ..), NGOs,.. Affected Nation

• Leverage International and Regional organizations, USG elements, public-private partnerships

– Unmanaged expectations and misperceptions– Lack shared situation awareness

• Affected nation information infrastructure, laws, and governance and ICT business processes• Evolving crisis response operational environment• No broad assessment of responder ICT needs and needs of other sectors such as healthcare

• Ad-hoc and reactive International ICT response actions– Lack preparedness planning and response leadership

– ICT responses stove-piped and no agreed ICT response architecture and processes

• Information sharing important but….– No coordinated approach to assess and develop a common situational overview of the supporting

ICT infrastructure and responder information sharing needs

– Information overload and stove-piped sources and methods are manpower intensive

– Distrust of USG information systems and misperceptions of their uses

• Leverage ICT as enabler of recovery

Trust is the Precondition for Collaboration and Information Sharing