ICT Solutions for Knowledge ICT Solutions for Knowledge ManagementManagement

Diego RumianyDiego Rumiany

United Nations Statistics DivisionUnited Nations Statistics Division

OutlineOutline

• KM Initiative objectivesKM Initiative objectives• ICT & KMICT & KM• ICT Applications featuresICT Applications features

• Content Management ApplicationsContent Management Applications(OCHA’s ReliefWeb)(OCHA’s ReliefWeb)

• Document Management ApplicationsDocument Management Applications(The Development Gateway)(The Development Gateway)

• Collaboration Management ApplicationsCollaboration Management Applications(INSTRAW’s Gender Training Wiki)(INSTRAW’s Gender Training Wiki)

KM Initiatives objectivesKM Initiatives objectives

• Transfer Tacit Knowledge into Explicit Transfer Tacit Knowledge into Explicit KnowledgeKnowledge

• Create collaborative environments to Create collaborative environments to enhance knowledge capture and sharingenhance knowledge capture and sharing

• Standardize the way knowledge is stored Standardize the way knowledge is stored and distributedand distributed

Why ICT?Why ICT?

• ICT may provide a standard protocol for ICT may provide a standard protocol for how knowledge is stored and distributedhow knowledge is stored and distributed

• Access to ICT engages participants into Access to ICT engages participants into knowledge sharingknowledge sharing

• ICT push organizations to transfer tacit ICT push organizations to transfer tacit knowledge into explicit knowledgeknowledge into explicit knowledge

ICT ApplicationsICT Applications

• Content Management Applications (i.e. Content Management Applications (i.e. Portals)Portals)

• Collaboration Management ApplicationsCollaboration Management Applications

• Document Management ApplicationsDocument Management Applications

ICT : Content Management ICT : Content Management ApplicationsApplications

• Software for organizing and facilitating the Software for organizing and facilitating the creation of contentcreation of content

• Often a web application used for creating Often a web application used for creating and maintaining websites and web contentand maintaining websites and web content

• Content might be news, published Content might be news, published documents, training materials, conferences documents, training materials, conferences follow-up, events, etc.follow-up, events, etc.

ICT : Content Management ICT : Content Management ApplicationsApplications

ReliefWeb : http://www.reliefweb.int

ICT : Document Management ICT : Document Management ApplicationsApplications

• Used to track and store electronic Used to track and store electronic documents and media.documents and media.

• Also provides storage, versioning, Also provides storage, versioning, metadata, security, indexing and retrieval metadata, security, indexing and retrieval capabilities.capabilities.

• It might be a subset of a Content It might be a subset of a Content Management ApplicationManagement Application

ICT : Document Management ICT : Document Management ApplicationsApplications

Development Gateway : http://www.developmentgateway.org

ICT : Document Management ICT : Document Management ApplicationsApplications

Development Gateway : http://www.developmentgateway.org

ICT : Collaboration Management ICT : Collaboration Management ApplicationsApplications

• Any application that allows participants to Any application that allows participants to work togetherwork together

• Some elements:Some elements:• Jointly usable information databasesJointly usable information databases• Joint information processingJoint information processing• Collaboration workflowsCollaboration workflows• Integration of information from other Integration of information from other

applicationsapplications

ICT : Collaboration Management ICT : Collaboration Management ApplicationsApplications

INSTRAW’s Gender Training Wiki : http://www.un-instraw.org/wiki/training