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ICT Services forPostgraduate Students
Information and Communications Technology
July 2008
Information and Communications Technology slide 2
MyUni – the Student Portal
• MyUni is the University’s student portal
• It provides single sign-on access to University services, including– Email– Pre-enrolment and enrolment variations– Timetables– Online learning services (WebCT, Blackboard, notes)– Exam seating and results– Library– Accommodation search– …
• Presentation and content are tailored to your needs
• http://myuni.usyd.edu.au/
Information and Communications Technology slide 3
Accessing MyUni
• Access to MyUni requires UniKey – your University user account
• UniKey consists of a username/password pair
• All students have a UniKey account; details are included in your enrolment pack
• Note: UniKey does not give access to the Library’s electronic resources
Information and Communications Technology slide 4
ICT Services
• http://www.usyd.edu.au/ict/switch/index.shtml
• Internet and Network
• Wireless laptop connections
• Software
• Access Labs
• Teaching & Learning (WebCT and Blackboard)
Information and Communications Technology slide 5
Internet
• Free access to the University's websites and online services
• Free e-mail account
• Free access to the student portal
• 6 MB free web browsing per day
• Additional low-cost web browsing through your Unikey account
• Free account support
Information and Communications Technology slide 6
• All students are provided with a University email address– e.g. [email protected]
• Official communication is sent to this address– You can set up mail forwarding by using the Helpdesk Express
Account Tools available on the IT Assist website
• Accessing your email– Access to your email is free at any Access Centre
– You can access email from any internet-connected computer
• Some departments issue additional email accounts
Information and Communications Technology slide 7
Accessing the University network
• Access Labs– Computers in the University Access Labs are available to all students
– Some faculties operate their own computer labs
• Wireless (802.11b/g)– Access Labs
– Wentworth, Holme, Manning
– Libraries
– Numerous other locations
– Set-up instructions on IT Assist web site
– Help available in the Access Labs
• Home Broadband using VPN (Virtual Private Network)
• Dial-up (using ICT as your ISP)
Information and Communications Technology slide 8
Support
• ICT HelpdeskAvailable to all students
– Visit at the University Computing Centre (H08)
– Assistance is also available in some Access Labs
– By Phone: +61 2 9351 6000.
During semester: the phones are staffed from:
8:00am to 9:00pm AEST Monday – Thursday
8:00am to 7:45pm on Fridays
Outside of semester the phones are open from 8:00am to 6:00pm Monday - Friday.
– By Email: [email protected]
Delays of a number of days may be experienced before a reply is sent.
– By Fax: +61 2 9351 6004
• Your Faculty may also provide a local support service
Information and Communications Technology slide 9
ICT Resources Conditions of Use
• You are bound by the ICT Resources Policy
• http://www.usyd.edu.au/ICTRPolicy/
• It defines your responsibilities and obligations
• Must be accepted in order to access services through UniKey
• Common sense!
• Example: mp3 and video files files– It is illegal to download, store, reproduce or distribute video and
music for which you do not own the copyright
Information and Communications Technology slide 10