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ICT Services for Postgraduate Students Information and Communications Technology July 2008

ICT Services for Postgraduate Students Information and Communications Technology July 2008

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Page 1: ICT Services for Postgraduate Students Information and Communications Technology July 2008

ICT Services forPostgraduate Students

Information and Communications Technology

July 2008

Page 2: ICT Services for Postgraduate Students Information and Communications Technology July 2008

Information and Communications Technology slide 2

MyUni – the Student Portal

• MyUni is the University’s student portal

• It provides single sign-on access to University services, including– Email– Pre-enrolment and enrolment variations– Timetables– Online learning services (WebCT, Blackboard, notes)– Exam seating and results– Library– Accommodation search– …

• Presentation and content are tailored to your needs

• http://myuni.usyd.edu.au/

Page 3: ICT Services for Postgraduate Students Information and Communications Technology July 2008

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Accessing MyUni

• Access to MyUni requires UniKey – your University user account

• UniKey consists of a username/password pair

• All students have a UniKey account; details are included in your enrolment pack

• Note: UniKey does not give access to the Library’s electronic resources

Page 4: ICT Services for Postgraduate Students Information and Communications Technology July 2008

Information and Communications Technology slide 4

ICT Services

• http://www.usyd.edu.au/ict/switch/index.shtml

• Internet and Network

• Wireless laptop connections

• Software

• Email

• Access Labs

• Teaching & Learning (WebCT and Blackboard)

Page 5: ICT Services for Postgraduate Students Information and Communications Technology July 2008

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Internet

• Free access to the University's websites and online services

• Free e-mail account

• Free access to the student portal

• 6 MB free web browsing per day

• Additional low-cost web browsing through your Unikey account

• Free account support

Page 6: ICT Services for Postgraduate Students Information and Communications Technology July 2008

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Email

• All students are provided with a University email address– e.g. [email protected]

• Official communication is sent to this address– You can set up mail forwarding by using the Helpdesk Express

Account Tools available on the IT Assist website

• Accessing your email– Access to your email is free at any Access Centre

– You can access email from any internet-connected computer

• Some departments issue additional email accounts

Page 7: ICT Services for Postgraduate Students Information and Communications Technology July 2008

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Accessing the University network

• Access Labs– Computers in the University Access Labs are available to all students

– Some faculties operate their own computer labs

• Wireless (802.11b/g)– Access Labs

– Wentworth, Holme, Manning

– Libraries

– Numerous other locations

– Set-up instructions on IT Assist web site

– Help available in the Access Labs

• Home Broadband using VPN (Virtual Private Network)

• Dial-up (using ICT as your ISP)

Page 8: ICT Services for Postgraduate Students Information and Communications Technology July 2008

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Support

• ICT HelpdeskAvailable to all students

– Visit at the University Computing Centre (H08)

– Assistance is also available in some Access Labs

– By Phone: +61 2 9351 6000.

During semester: the phones are staffed from:

8:00am to 9:00pm AEST Monday – Thursday

8:00am to 7:45pm on Fridays

Outside of semester the phones are open from 8:00am to 6:00pm Monday - Friday.

– By Email: [email protected]

Delays of a number of days may be experienced before a reply is sent.

– By Fax: +61 2 9351 6004

• Your Faculty may also provide a local support service

Page 9: ICT Services for Postgraduate Students Information and Communications Technology July 2008

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ICT Resources Conditions of Use

• You are bound by the ICT Resources Policy

• http://www.usyd.edu.au/ICTRPolicy/

• It defines your responsibilities and obligations

• Must be accepted in order to access services through UniKey

• Common sense!

• Example: mp3 and video files files– It is illegal to download, store, reproduce or distribute video and

music for which you do not own the copyright

Page 10: ICT Services for Postgraduate Students Information and Communications Technology July 2008

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