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ICTCoalitionforChildrenOnline
ImplementationoftheICTPrinciples2016 1
ImplementationQuestionnaireApril2017
ICTCoalitionforChildrenOnline
ImplementationoftheICTPrinciples2016 2
Introduction
Notes/instructionsoncompletingthistemplate• Pleasecompleteallsectionsandallquestionsasfaraspossible• Whereaquestionorsectionisnotapplicable,pleasemarkasN/A• Whereisoverlap–ornochange–toinformationpreviouslysubmittedincompany
statementofcommitments,pleasesimplyenter“refertoself-statement”• URLsorscreenshots(withlinks)areparticularlyusefulinillustratingindividualpoints• Pleaseaddanyadditionalinformation/datarelevanttothesubmissionattheendofthe
appropriatePrinciple1.Nameofthecompanyonwhosebehalfthissubmissionismade:TelenorHungaryLtd
2.Countryorprimarymarketswhereproducts/servicesareoffered(inEU)towhichthissubmissionappliesInwhichEuropeanmarketsdoesyourcompanyoperateHungary3.Product(s)orservicesincludedwithinthetermsofthissubmissionTelenorHungaryisamobileoperator,weprovidemobilevoiceanddataservices4.Natureofactivity☐ Manufacturersofdesktopandlaptopcomputers,mobilephones,tablets,TVsettopboxesandgamingconsoles X Networkoperatorsandconnectivityproviders☐ Onlinecontentprovider☐ Onlineserviceprovider☐ Other(pleasespecify):......................................................................5.Person(s)completingthereportName:GaborEgyedPosition:ConsumerPRgroupmanager/SCEmail:[email protected]
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Principle1–ContentCommitmentsSignatoriesshould:• Indicateclearlywhereaservicetheyoffermayincludecontentconsiderednottobe
appropriateforchildrenanddisplayprominentlyoptionswhichareavailabletocontrolaccesstothecontent.Thiscouldinclude,whereappropriatefortheservice,toolstomanageaccesstocertaincontent,advicetousersorarecognisedsystemofcontentlabelling.
• DisplayprominentlyandinaneasilyaccessiblelocationtheAcceptableUsePolicy,whichshouldbewrittenineasily-understandablelanguage.
• Stateclearlyanyrelevanttermsofserviceorcommunityguidelines(i.e.howusersareexpectedtobehaveandwhatisnotacceptable)withwhichusergeneratedcontentmustcomply.
• Ensurethatreportingoptionsareintherelevantareasoftheservice.• Providenoticeabouttheconsequencesforusersiftheypostcontentwhichviolates
termsofserviceorcommunityguidelines.• Continueworktoprovideinnovativesolutionsabletosupportchildsafetyprotection
toolsandsolutions.1.Doyouprovideamechanismforconsumerstoprovidefeedback,reportanissueorfileacomplaintabouttheappropriatenessofapieceofcontent?X Yes☐ No☐ Notapplicable(pleaseexplain):.............................................................Ifyes,pleaseprovidedetails:WecreateBlogcontentandacceptfeedbackinsocialmediawhereSocialMediaCSteamhandlethequestions
2.Doyouofferameansforrestricting/blockingaccesstopotentiallyinappropriatecontentforusersofyourserviceorproduct?XYes☐ No☐ Notapplicable(pleaseexplain):.............................................................Ifyes,pleaseprovidedetailsofmechanismsinplace:Aparentalcontrolsolutioncanbeorderedbytheparentstorestrictchildren’sonlineactivitiesbyawhitelist.(freeofcharge)
3.Doyouprovideanyinformation,educationalresourcesoradviceforusersinanyofthefollowingareas?(tickasmanyasapply)
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☐ContentclassificationorlabelingguidelinesX HowtoblockorrestrictaccesstocontentXHowtoreportorflagcontentasinappropriateXSafesearching☐Informationaboutyourcompany’scontentpolicyinrelationtochildren☐ Notapplicable(pleaseexplain):.............................................................Ifyes,pleaseprovidedetailsincludingtheformatofanymaterialprovided(video,text,tips,games,FAQs,etc.):Onourwebsitewehaveawebpagedescribingtheparentalcontroltoolsweprovide,howtheywork,howtoorderthem(theyarefreeofcharge).AtthiswebpagewealsoprovideinformationaboutandalinktotheInternetHotline,maintainedbytheNationalCommunicationsAuthority,whereinappropriatecontentfoundontheinternetcanbereportedbyanybody.http://www.telenor.hu/vallalati-felelossegvallalas/tarsadalom/tudatos-biztonsagos-internethasznalat(onlyinHungarian)Wedevelopedaneducationalmaterialforchildrenonsafetyinternetusage,appropriatedigitalmediaunderstanding(seemoreinChapter6).
4.Whereisyourcompany’sAcceptableUsePolicy(AUP)located?Onwww.telenor.huinthefooter–thereisadirectlinktoAUP.Websiteusagepolicy,conditions,rules,datasecurity,etc
5.DoestheAUPorseparategiveclearguidelineswithwhichusergeneratedcontentmustcomply(includingdetailsabouthowusersareexpectedtobehaveandwhatisnotacceptable)?XYes☐ No☐ Notapplicable(pleaseexplain):.............................................................Ifyes,pleaseidentifyrelevantpolicy:Wemaintainsocialmediaplatforms,thereonFacebookwereleasedthe“rulesofthehouse”.https://www.facebook.com/telenorhungary/app/189341874510393/
6.Doyouprovidenoticeabouttheconsequencesforusersiftheypostcontentwhichviolatestermsofserviceorcommunityguidelines?
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☐ YesX No☐ Notapplicable(pleaseexplain):.............................................................Ifyes,pleaseidentifyrelevantpolicy:
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Principle2–ParentalControlsCommitmentsSignatoriesshould assistparentstolimittheirchildren’sexposuretopotentiallyinappropriatecontentandcontact.
• Manufacturersshouldoptimisehardwaredesigntoprovideproductswhichsimplyandclearlyhelpparentstosetappropriatelevelsofcontrolondevices.
• Networkprovidersshouldprovidenecessarytoolsandsettingsacrosstheirservicestoenableparentstosetappropriatelevelsofcontrol.
• Serviceandcontentprovidersshouldmakeavailablethenecessarytoolsandsettingsacrosstheirservicestoenableparentstosetappropriatelevelsofcontrol
1.Pleaseoutlinetheavailabilityofanyparentalcontroltoolsandsettingsacrossyourproductorservicethatallowsparentstosetappropriatelevelsofcontrol?Includerelevantlinks/screenshotswhereavailable:Aparentalcontrolsolutioncanbeorderedbytheparentstorestrictchildren’sonlineactivitiesbyawhitelist.(freeofcharge)2..Ifapplicable,pleasedescribethefeaturesofferedbytheparentalcontrols?E.g.restrictingwebaccess,customization,monitoring,otherrestrictions…..Parentsareabletosetupawalledgardenontheirchildren’ssubscription>itallowsonlythewebsitesfromthewhitelist.
3.Inrelationtoparentalcontrols,whichofthefollowingeducationalandinformationresourcestodoyouoffer?(tickasmanyasapply)☐CompanypolicyinrelationtouseofparentalcontrolsXGuidanceabouthowtouseparentalcontrols☐Educationalorawareness-raisingresourcesabouttheuseofparentalcontrols☐ApromotionalormarketingchannelfortheuptakeofparentalcontrolsXExternallinkstoeducationalmaterial/resourcesabouttheuseofparentalcontrol[Pleaseprovidedetailsincludinglinksorscreenshotsasrelevant]OnlyinHungarian:OnparentalcontrolsandsafeInternetuseingeneral:http://www.telenor.hu/vallalati-felelossegvallalas/tarsadalom/tudatos-biztonsagos-internethasznalatOntheuseoftheHelpApppromotedbyTelenorthroughitscooperationwithUNICEF:http://www.telenor.hu/vallalati-felelossegvallalas/tarsadalom/unicef_egyttmukodes
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4.Pleaseoutlineanyadditionalsafetytoolsorsolutionsnotdetailedabovethatrelatetoparentalcontrols,includinganyplannedimplementationofnewfeaturesorprocedures?Asmarkettrendsshowswefocusoneducationinsteadofdevelopingfurthercontrolsolutions.
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Principle3–Dealingwithabuse/misuseRequirementsSignatoriesshould:
• Provideaclearandsimpleprocesswherebyuserscanreportcontentorbehaviourwhichbreachestheservice’stermsandconditions.
• Implementappropriateproceduresforreviewinguserreportsaboutimages,videos,textandothercontentorbehaviour.
• Provideclearinformationtousersonallavailablereportandreviewprocedures.• Placeandreviewregularlylinkstothesereportingoptionsinappropriateareasofthe
service(e.g.whereusersviewuser-generatedcontentorinteractwithotherusers)andprovideguidanceonwhattoreport.
• Placelinkstorelevantchildwelfareorganisationsorspecialistprovidersofadvice(e.g.aboutanorexiaorbullying)andotherconfidentialhelplines/supportservicesinappropriateareas.
• Ensurethatmoderatorswhoreviewuserreportsareproperlytrainedtodetermineorescalatecontentorbehaviourpresentedtothem
1.Pleaseprovidedetailsofcompanypolicyrelatingtoabuseandmisuse(involvingimages,videos,textandothercontentorbehaviour)onyourproductorservice.
2.Pleasedescribetheprocessormechanismavailableforuserstoreportabuse/misuse(involvingimages,videos,textandothercontentorbehaviour)onyourproductorservice).TelenorHungary does not host either professional or user-generated content and doesnotprovideplatformstosharecontent. Insocialmedia (onourpagesandchannels)wehavea“houserule”mainlyonmoderatingprocesses.Ontheotherhandweavoidpeoplesharetheirpersonaldatapublic(onoursocialchannels).[Pleaseprovidedetailsincludinglinksorscreenshotsasrelevant]Seeabove.WepromotethereportingmechanismoftheInternetHotlineoperatedbytheNationalCommunicationsRegulatoryAuthorityonourwebsite.www.internethotline.huhttp://english.internethotline.hu/reporting/
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3.Whereisthereportingbutton/mechanismlocated?(tickanythatapply)☐Oneachpageofthewebsite/service☐ClosetothepointwheresuchcontentmightbereportedXInaseparatelocationsuchasasafetypage☐Inabrowserextension☐Inaseparateappforaconnecteddevice☐Other(pleasespecify):.......................................................
4.Whomayusesuchareportingmechanism?(tickanythatapply)☐Onlyregistereduser/profileinwhichcontentislocated☐Allregisteredusersoftheproduct/service?XEveryoneincludingnon-users,e.g.parents/teacherswhoarenotregisteredfortheservice☐Other(pleaseexplain):.......................................................5.Whichofthefollowingkindsofcontentcanusersreport?Userscanreportanycontentthattheyfindinappropriate,especially,harassment,pedofile,racistorextremelyviolentcontent.6.Whichofthefollowinginformationdoyouprovidetousers?(tickanythatapply)
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XAdviceaboutwhattoreportXAdviceabouthowtomakeareport☐Pre-definedcategoriesformakingareport☐Howreportsaretypicallyhandled☐FeedbacktousersXOtherwebsite/externalagencyforreportingabuse/misusecontent?☐Other(pleasespecify):..............................................7.Pleaseprovidedetailsofanyothermeans,inadditiontoareportingbutton/icon,toreportcontentorbehaviorwhichbreachesyourservice’stermsandconditions[Pleaseprovidedetailsincludinglinksorscreenshotsasrelevant]
8.Pleaseoutlinebrieflyanyotherproceduresorprogrammesofferedbyyourservicenotdetailedabovethatrelatetoabuse/misuse,Wesupport2schoolprogramscalledDigitalWorldand“Wake-uptime!”TelenorHUsignedinNov2013acooperationagreementwithUNICEFtosupporttheWake-uptime!program-aUNICEFcampaigntopromoteawarenessofchildren’srights–andtheHelpAPP.HelpAPPisasmartphoneapp,helpingchildrentohandleunwantedsituationse.g.makeemergencycallsandcallstosocialservices,andtosendtheirlocationdataincasetheyareintrouble.http://www.telenor.hu/vallalati-felelossegvallalas/tarsadalom/unicef_egyttmukodes
Principle4–ChildSexualabusecontentorillegalcontactRequirementsSignatoriesshould:
• Co-operatewithlawenforcementauthorities,asprovidedforinlocallaw,regardingchildsexualabusecontentorunlawfulcontact.
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• Facilitatethenotificationofsuspectedchildsexualabusecontenttotheappropriatelawenforcementchannels,inaccordancewithexistinglawsanddataprotectionrules.
• Ensurethepromptremovalofillegalchildsexualabusecontent(onceithasbeenconfirmedasillegalbytherelevantpublicauthority)inliaisonwithnationallawenforcement.
• Providerelevantadditionalinformationand/orlinkstouserssotheycanmakeareportorobtaininformationaboutappropriateagenciesororganisationsthatuserscancontactaboutmakingareportorobtainingexpertadvice,atnationalandEUlevel(e.g.lawenforcementagencies,nationalINHOPEhotlinesandemergencyservices).
1.Whichofthefollowingmechanismsareprovidedonyourproductorservicetofacilitatethenotificationorreportingofsuspectedchildabusecontent?(tickanythatapply)☐ Company-ownhotlinereportingbuttonortelephonenumberX LinkorbuttonforexternalnationalorregionalINHOPEhotline☐Emergencyservices ☐ Lawenforcementagency ☐Otherexternalagency(pleasespecify):............................................................WeprovidealinktothereportingsurfaceoftheInternetHotlinemaintainedbytheregulatoryauthority.Theauthoritymanagesalltheadditionalsteps:theyinvestigate,assistsinnoticeandtake-down,andcontactsthepoliceifthereportspointtoillegalcontent. 2.Pleaseoutlinebrieflytheprocedurestobefollowedifillegalcontentweretobediscoveredonyourservice.3.Doyouprovidelinkstoanyofthefollowingtoenableusersgainadditionalinformationinrelationtochildsexualabusecontentorillegalcontact?(tickanythatapply)XLinkstorelevantchildwelfareorganizations/specialistprovidersofadvice☐Otherconfidentialhelplines/supportservices☐Lawenforcementagencies☐INHOPE☐Other(pleasespecify):……………..
4.Pleaseoutlinebrieflyanyadditionalprocedureinplacewithinyourcompanynotdetailedabovetoensurethatyoucomplywithlocaland/orinternationallawswithregardtochildsexualabuseandotherillegalcontent?Wemaintainachildsexualabusefilteronourwholeinternetnetwork,blockingsitescontainedintheInterpol’slist.
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Principle5–PrivacyandControlRequirementsSignatoriesshould:
• Manageprivacysettingsappropriateforchildrenandyoungpeopleinwaysthatensuretheyareassafeasisreasonablypossible.
• Offerarangeofprivacysettingoptionsthatencourageparents,childrenandyoungpeopletomakeinformeddecisionsabouttheiruseoftheserviceandtheinformationtheypostandsharewithothersonline.Theseoptionsshouldbeeasytounderstand,prominentlyplaced,userfriendlyandaccessible.
• Takesteps,whereappropriateandinaccordancewithlegalobligations,toraiseuserawarenessofdifferentprivacycontrolsenabledbyservicesordevicesandenableuserstousetheseasappropriate.
• Makereasonableeffortstoraiseawarenessamongallparties,service,content,technologyandapplicationproviders,includingpublicbodies,ofindustrygoodpracticeinrelationtotheprotectionofchildrenandyoungpeopleonline
1.Pleaseprovidedetailsofyourcompany’spublishedprivacypolicyinrelationaccess,collection,sharingandfurtheruseofdatafromminorsundertheageof18whenutilizingyourproductorservice?HungarianEULAonourwebsitehttps://www.telenor.hu/jogi-kozlemenyEN:https://www.telenor.hu/en/legal-notice2.Aredistinctprivacysettingsdeployedtopreventaccesstoinformationonforusersundertheageof18?☐YesX No☐Notapplicable(pleaseexplain):......................................................Ifyes,pleasebrieflyoutlineavailableage-appropriateprivacysettings(Providedetailsincludingrelevantlinks/screenshotsonyourwebsite)Pleaseidentifydefaultsettingsforeachagecategoryofunder18s,asrelevant:Pleaseidentifyanystepsyouhavetakentoensurethatthesesettingsareeasytounderstand,prominentlyplaced,userfriendlyandaccessible.
3.Whereareusersabletoviewandchangeorupdatetheirprivacystatus?tickanythatapply)
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☐Oneachpageofthewebsite/service☐AteachpointwherecontentmaybepostedXInseparatelocationsuchasasettings/safety/privacypage☐Inabrowserextension☐Inaseparateappforaconnecteddevice☐Other(pleasespecify):.........................................................[Pleaseprovidedetailsincludinglinksorscreenshotsasrelevant]
4.Whichofthefollowinginformation,resourcesorhelpfeatures(ifany)areprovidedtoencourageuserstomakeinformeddecisionsabouttheirprivacyortheinformationtheyshare?☐Tips/advicetousersatthepointofsettingprivacyoptions☐FAQs☐HelporeducationalresourcesinaseparatelocationofserviceXLinkstoanyexternalNGOagenciesofferingeducationorawareness-raisingrelatedtoprivacy☐LinkstogovernmentalorECagencies(OfficeofDataProtectionCommissioner,ENISAetc.)inrelationtoprivacyanddataprotection☐Other(pleasespecify):......................................................[Pleaseprovidedetailsincludinglinksorscreenshotsasrelevant]5.Pleaseoutlinebrieflyanyadditionalpoliciesoractivities(existingorproposed),notdetailedabove,toensurethatpersonalinformationisprotected,usingreasonablesafeguardsappropriatetothesensitivityoftheinformation.Onourwebsitewww.telenor.huwehavegeneralprivacyrelatedtopicsforthevisitorsandspecialrulesforoursubscribersandfurtherprovisionsforthosewhoregistertodifferentservicessuchasMyTelenor.OursafeinterneteducationmaterialandlessonsPLUSWise-uplessonswithUNICEFcontainseducationpartaboutdataprivacyTelenorhasinitiatedamajorprogramtobecomecompliantwiththeGeneralDataProtectionRegulation,whichcomesintoeffect25May2018.Theregulationincludesprovisionsdrawingspecificattentiontothevulnerabilityandneedsofchildren(includingrecitals38,58,75).
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Principle6–EducationandAwarenessRequirementsSignatoriesshould:
• Educatechildrenandyoungpeopleandgivethemuptodateinformationtomanagetheiraccessandsettingsinrelationtocontent,servicesandapplications,addingsupportwherepossibletoexistinginitiativesandpartnerships.
• Provideadviceaboutfeaturesoftheserviceorfunctionalitythatareavailabletoallowparentstoimprovetheprotectionofchildren,suchastoolstopreventaccesstocertaintypesofcontentorservice.
• Providelinkstoothersourcesofrelevant,independentandauthoritativeadviceforparentsandcarers,teachers,andforchildren.
• Provideaccesstoinformationthatwillhelpeducateparents,carers,teachersandchildrenaboutmedialiteracyandethicaldigitalcitizenship,andhelpthemthinkcriticallyaboutthecontentconsumedandcreatedontheinternet.
• Encourageparentsandteacherstousethisinformationandtalktotheirchildren/pupilsabouttheissuesarisingfromtheuseofonlineservices,includingsuchtopicsasbullying,groomingand,whererelevant,costmanagement
1.Doesyourcompanyprovideitsowneducationalresourcesaimedatanyofthefollowinggroups?XYoungerchildren,i.e.under13sX Teenagers<18sXParentsandcarersXTeachersandotheradults☐Others(pleasespecify):................................................2.Whichofthefollowingtopicsareincludedwithinyourowncompanyeducationalmaterials?(tickanythatapply)XOnlinesafebehaviourXPrivacyissuesXCyberbullyingXDownloadandcopyrightissuesXSafeuseofmobilephonesXContactwithstrangersXOthertopics(pleasespecify)................................................sexting
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3.Withreferencetoanyeducationalmaterialyouprovide,whichofthefollowingmethodsdoyouuse?(tickanyasapply)☐Documentationprovidedwithproduct/contractonpurchase/firstregistration☐Arequiredpresentationbysalespersoncompletingsale☐Displays/leafletspositionedprominentlyinstores☐Notificationbyemail/on-screenstatement/othermeanswhenproductorcontractispurchasedorfirstregistered☐Prominentnotifications,resourcesorpopupsonwebsite☐Helpdesk(telephoneoronline)XOther(pleasespecify):................................................WemaintainHipersuliourdigitaleducationprogramthatcontainssafeinternetlessonpart.Weregularlyorganizeschoolvisitsandonvoluntarybasewereachthousandsofchildreneveryyear.Thesafeinternetlessonsareavailableonlineforeveryone.AbovethatwesupportNGOswhoreachchildrenwiththistopic.4.Pleaseprovidedetailsofanylinkstootherexternalorganisations,orrelevant,independentandauthoritativeadviceforparents/carers,teachers,andforchildren?www.hipersuli.huwww.digitalisvilag.huwww.unicef.hu
5.Pleaseprovidedetailsofanycampaigns,oractiveinvolvementinindustrypartnershipsonspecifictopicstoraisepublicawarenessofdigitalsafetyforchildrenandyoungpeople?
InHipersuliweworkwithMicrosoftHungarytoeducateteachersondigitaltoolusageandourpartissafeinternet(amongothertopics). 6.PleaseprovidedetailsofanypartnershipswithNGO,civilsocietyorothereducationalagenciesorcampaignstoraisepublicawarenessofdigitalsafetyforchildrenandyoungpeople. WealsocooperatewithUNICEFinpromotingtheirchildrens’rightscampaign“Wake-uptime!,inpromotingtheHelpAppandindistributingtheDigitalWorldprogram.TelenorHungarycooperatedwithMediaSmartHungarytodevelopandpromoteDigitalWorldeducationalprogram.InNovember2013,TelenorHungary–incooperationwithMediaSmartHungary–announcedacontestforteachers“TheteacheroftheDigitalworld”tofacilitatetheincorporationoftheDigitalWorldeducationalprogramintokindergardenandschoolcurricula.http://www.mediatudor.hu/
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7.Pleaseoutlinebrieflyanyofyourowncompanyinitiativesinmedialiteracyandethicaldigitalcitizenship,designedtohelpchildrenandyoungpeopletothinkcriticallyaboutthecontentconsumedandcreatedontheinternet.WeworkwithpartnersNGOpartners–seetheinitiativesaboveHipersuli,DigitalWorldandUNIEF’sWise-uplessons.8.Pleaseprovidedetailsofanyadviceandsupportstoencourageparentsorteacherstotalktotheirchildren/pupilsabouttheopportunitiesandrisksarisingfromtheiruseoftheinternet.SafeinternetlessonsareavailableonHipersuli.huforeveryone,wherewecommunicateinpressaboutsafeinternetwereachandencouragepeopletogetinvolved.
9.Pleaseoutlineanyadditionalactivitiesorinitiativesnotdetailedabovethatrelatetoeducationandawareness-raisingofferedbyyourserviceorproduct.Wealsopromoteonourwebsiteservicesprovidinggeneralassistancetochildrenwithproblems,missingchildren’shotline,etc:InEnglish:http://www.telenor.hu/en/phone-calls-for-social-causes
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InadditiontoinformationsubmittedrelatedtoimplementationoftheICTPrinciples,thefollowingsupplementaryinformationsuppliedineitherwrittenformorindiscussionwithcompaniesprovidesvaluablecontextandinformationaboutthefunctioningandeffectivenessofchildsafetyprovision.
1.InrespectofICTPrinciple1,thatcompaniesshould“continueworktoprovideinnovativesolutionsabletosupportchildsafetyprotectiontoolsandsolutions”,pleaseelaborateoncompanyinvestmentinchildsafetymeasures,includingresearch.Elaboratealso,wherepossible,onplannedfutureimplementations.2.Anyfurtherdatathatcompaniesmaybeabletoprovideregardingthefunctioningofchildsafetyfeatureswouldbeanextremelyvaluableoutcomeofthisassessment.Wherepossible,pleaseprovideanyavailablesummarydatainrespectofthefollowingelements.(Stipulatewheredatashouldonlybepresentedinanonymisedform).Takeuporfrequencyofuseofparentalcontroltoolsonyourproductorservice?Incidenceofreportinguse/misuse,categorizationandfrequencyofreportsonyourproductorservice?Howmany?Bywhom?Whichproblem?Kindsofactionstakenbytheproviderfordifferentcategoriesofreports.Whatwastheoutcome?Howdoyouevaluatetheeffectivenessofresponsetoreports?Privacysettings:thepercentageofchildrenwhohaveprivateprofiles,andthosewhohavechangeddefaultprivacysettings(andhow/whatdidtheychange),byage,genderandcountryUseoflocation-basedservicesbychildrenTakeupanduseofeducationandawarenessraisingactivitiesundertakenforyourproductorservice?
3.Pleasedetailanyadditionalmeasuresadoptedtoevaluatetheeffectivenessofchildsafetyfeatures.