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ICT in Politics and Public Administration
Some basic concepts
• Politics
• Democracy
• Public administration & management
• Public policy
What is ”politics”?
• Collective actions aimed at changing or preserving conditions in society
• Collective actions: decisionmaking, demonstrations, signing petitions etc
• Decisions on WHO does WHAT and HOW
• Decisions are made by elected politicians
• Decisions are made in common (public) matters
What is ”democracy”?
• A decisionmaking technique• Direct or representative• Representative democracy criteria:
– Universal franchise– Meaningful elections– Freddom of organisation– Freedom of opinion– Freedom from repression and political
violence
What is ”public administration”?
• Traditional definition– An administration under the formal control of
the political leadership– Strictly hierarchical model– Permanent, neutral and anonymous officials– Merely administering policies decided by
politicians– Administration = follow instructions
Public Management
• The achievements of results and taking personal responsibility for doing so
• Fokuses on– Strategy– Managing internal components– Managing external constituencies
What is ”public policy”?
• ”A government’s program of action to give effect to selected normative and empirical goals in order to address perceived problems and needs in society in a specific way, and therefore achieve desired changes in that society…” (Cloete 1998)
• Written or unwritten
THE POLICY LIFE CYCLE
EvaluatiEvaluationon
ImplementatiImplementationon Policy Policy
decisiondecision
Problem structure
Policy options
Feasibility of Feasibility of optionsoptions
(Parsons 1995: (Parsons 1995: 7777))
ReviewReview
ProblemProblem
The year 1996
• …”the breakthrough for Internet information services in (Swedish) public administration” (statement by The Swedish Agency for Public Administration)
• First time ICT issues were dealt with in Parliament as a separate policy area
Access to computer at home
Government bills 1996 and 2000
• ”Sweden will be the first country to become an information society for all” (statement by the Prime Minister in 1999)
• Goals:– Increase growth and employment– Safeguard societal goals (democracy, rule of
law, gender equality etc)
Areas of concern regarding citizens
• To create and maintain trust in the information society among the broad public
• To provide skills to use the services
• To secure access to the information society
Good services for citizens and enterprises defined as:
• Access – services when needed
• Participation – possibilities to give feed-back to public authorities
• Co-operation between authorities in order to achieve single point contact
• Simple and similar routines for easy use
• Development based on the demand of users