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ICT Functional Skills
Prepare an email or add some contacts
(This is always Question 4)
Open the email software
• Click on Start– All Progams• Microsoft Office
– Microsoft Outlook
Click on New E-mail
Type the e-mail address exactly with no [email protected]
Put a suitable subject here that tells the recipient what the e-mail is aboute.g. Proposed TomPay Chocs July Newsletter
Click on Attach File to send an attachment
A standard browse-for-file window will appear
Then click on insert
Browse and select the file
Your attachment will appear here
Type a polite, formal message: no text speak!
Smple message
Dear Tom,Please find attached the newsletter for July which I have produced.Please let me know if you have any comments.Regards,Eric
Produce a screenshot
• Fn PrtSc• Make sure you do a footer with your name,
etc
Other types of question
• You might be asked to add some contacts to your email system
Click on Contacts
Click on New Contact
Add the details you’ve been given in the question
e.g. Name…
…and e-mail address
Other types of question
• You might be asked to add some contacts to your email system
• Do a screen shot• Make sure the footer contains your name and
stuff!
Other things they may ask:
• How can you order your inbox?– Date– By who it’s from (sender)– Who it’s to (recipient)– Subject– These are the most important
