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ICT Costs-the tip of the iceberg
Nia Sutton
Investment so far
Overall funding for ICT in schools1998-99 - £102 million
2006-07 - £741 million
• 1998-99 to 2005-06– Capital investment and earmarked funding
– Piecemeal provision and purchasing
• 2006-07 onwards– Little earmarked funding
– 3 year budget planning
Sustainability of ICT provision
• Provision for ICT in schools and colleges has increased
• Approximately half of primary and secondary schools do not have a policy in place for replacement of workstations
• In those that do, the rate of replacement is not at the level to maintain the longer-term currency of the technology
• Key issues and challenges include:
– achieving sustainability
Becta Review 2006
What are the key issues for you and your school?Vision? And the plan to achieve it?
Awareness
Self Review
Advice
Guidance
Support
Tools
Policy, Standards,Requirements and
Specifications
Adoption by institutions
Framework Agreement
s
Build a common digital infrastructure tosupport transformation and reform
• Managed service approach• Products and services tailored
for education• TCO – better planning and
budgeting• Altering marketplace• Enabling aggregation –
savings in support, training and cost
• National standards but local choice
• Managed service approach• Products and services tailored
for education• TCO – better planning and
budgeting• Altering marketplace• Enabling aggregation –
savings in support, training and cost
• National standards but local choice
• DfES – policy and funding• Consultation – Local
Authorities, Schools, RBCs, Industry
• Trials and proof of concept• International developments
and standards
• DfES – policy and funding• Consultation – Local
Authorities, Schools, RBCs, Industry
• Trials and proof of concept• International developments
and standards
Coherent and reliable technological system that is affordable and sustainable
Embedded technology for learning
Cost on the box?
before looking at our ideas…
What have you come up with?
Costberg
Initial Price
Staff training
Costberg
Electrical work
Physical Environment
Heating, Lighting, Ventilation
Software
Cost of buying DesignDisposal /
replacement
PeripheralsPrinter, scanner
Sleepless nights!
Maintenance and Support
Telecommunications
Call charges, Internet
StaffingNetwork
ComponentsConsumable
s
desktops and laptops
whiteboards and projectors
cameras
cabling
servers
broadband connections
network
software
The kit and wires
staff salaries
training
service levels
what users do for themselves
Technical support services
training and experience
usage
Users
=Total Cost of
Ownership(TCO)
Total annual expenditure on ICT
24%
5%5%4%4%
34%
24%
22%
7%5%1%3%
35%
27%User self support
Formal support
Consumables
Training
Internet / LAN
Software
Hardware
Primary Secondary
Data from Becta’sTotal Cost of Ownership research
On average60%
allocated to technical support
Less than a quarter
on hardware
Technical support
• Recognised standard– Industry: IT Infrastructure Library (ITIL)– Education: Framework for ICT Technical Supports (FITS)
• Supporting materials– Self assessment: What does “good” look like?– FITS 2nd Edition– FITS Operational Management– Primary FITS (on the website soon)
• End user perspective• Single point of contact• Roles and responsibilities
– Interface between providers and school management
http://matrix.becta.org.uk
Institutional Infrastructure and Learning Platform Functionality review tools
So what do we know now……
• Schools spend between 3% and 10% of total budget on ICT• Difficult to identify quality of that spend• Rigorous TCO analysis
– identifies true costs highlighting hidden or unexpected costs– improves decision making for strategic planning of ICT– enable value for money purchasing decisions– supports school improvement programme
– is resource intensive
• Simple approach can be effective:– what you’ve got– what it costs – what you need in the future– what needs replacing and when
ICT Investment planning tool
Where did it come from?
What is the planner designed to do?• Highlight full cost of ownership of ICT over several years• Allow modelling of different investment strategies• Allow focus on sustainable ICT provision • Simple tool - easy/quick to use and maintain • Can be tailored to suit local needs
It does not• Provide a rigorous financial model - costs intended to be indicative
• Allow modelling of reductions in ICT provision-it assumes provision will remain the same or increase
ICT investment planning tool
It will give you:• Current financial year
– Total replacement costs – Annual operating/support costs
It will give you:• Next financial year/Year after
– Stand still costsHow much will it cost us to keep at the current level of ICT?
(includes budgeting for equipment replacement)
– Development costsHow much do we actually need to spend to extend the current ICT provision?
What schools said
“It has enabled us to develop a replacement plan for the next 4
years and [suggests] how to budget for it.” (Primary ICT Coordinator)
“It will allow the school to plan strategically and model costings for all key stakeholders.”
(Primary Head)
“Useful as a ‘forward planning’ device and, as a result, a useful tool to construct valid arguments on investment and support.”
(Secondary Head of ICT)
Getting started
• Gather basic information on services and count up equipment
• Becta website • Open the tool• Download
guidance materials• Case studies• Online community-
sustainability
Summary
Achieving your vision and deciding what the plan is– Where are you now?– What have you got?– What is it costing you?– What else do you need?– When do you need it?– What will help?– Who will help?
ICT provision that’s reliable, well-managed, well-planned and appropriate for your learners, teachers and managers
