ICSW Seminar on Seafarers’ Welfare at the

Danish Shipowners AssociationDavid Furnival

Group Managing DirectorBernhard Schulte Shipmanagement

Thursday 14 April 2011 in Copenhagen

ICSW’s first International Seafarers’ Welfare Awards

– Shipping Company of the Year 2010Bernhard Schulte

Shipmanagement are extremely proud that we are the first shipping company to be

awarded this prize in recognition of all our efforts and success

towards the welfare of our seafarers

Mr Andreas Droussiotis, CEO of Bernard Schulte Shipmanagement & Secretary General of the IMO,

Mr Efthimios Mitropoulos

What is crew welfare?Crew welfare encompasses all aspects of the seafarers existence whilst on-board and ashore

• Safety and Security

• Health• Wellbeing • Job

Satisfaction & Fulfilment

Crew Welfare

SafetyInternational Safety Management Code Safety Management ProceduresBehaviour Based SafetySafety Culture Anti-Piracy Initiatives

Healthy Diet On BoardBSM has set up its own catering division - Seachef Provides healthy, high quality, well balanced and tasty nutrition food on boardTaking always into consideration the dietary and cultural preferences of crew on board consisting of different nationalities

Health & Fitness Facilities On Board Designated recreational areas are available on boardFully equipped gyms where our seafarers can exercise on a daily basis in order to keep fit and healthySwimming pools are also available, depending on vessel type and size

Recreational Facilities On BoardInclude the following

Games / Wii – Fit / KaraokeBooks & Company MagazineFilms / DVD’sPC’s / Email / InternetDarts and table tennis

BSM has established a Recreation Fund available each month, to be administered by a Committee on board

Why offer these Facilities?

“To put it in nautical terms Mrs Edmond, you are taking on too much cargo and it’s ending up as too much ballast.”

Why Offer These Facilities?BSM relies on motivated and efficient crew members on board our managed vessels The crew on board need to have a decent work / life balance, a home away from homeIf achieved they will perform to their full potential which is obviously good for allWithout motivated and competent crew, we can forget a shipping industry free of substandard tonnage, casualties, detentions and pollution

Attention To Health & FitnessCigarettes and Alcohol were part of the lifestyle of Seafarers in historyNowadays the health risk and professional risk with reference to ship safety are well known and documentedEmployers need to ensure that the awareness will be raised and maintained

Health and Hygiene Campaign

Food Safety

Attention To Health & Fitness

BSM Training centres in Mumbai, Cyprus and Manila:

Conduct Chief Cook Courses, emphasize well balanced diet on

board

Promote health campaigns during

shore based briefings

Provide on-board training material on the subject to

encourage Vessel’s

command to keep crew aware

ISF Watch-Keeper program used on-board to manage hours of work and rest and minimise the risk

of fatigue

On Board and AshoreBSM are always concerned about the well being of our seafarers and their familiesMaintain contact with the families, assist in case of need whilst the Seafarer is on-boardEvents and wife clubs organized in various recruitment areas tailored to the national and cultural particularitiesFunds and repatriation are available in case of personal crisis / sickness

Job Satisfaction & Fulfilment86% Group Officer Retention Rate within a pool of 6,500 Officers with an improving trendUp to 100% retention rate in some locations and nationalitiesPromotion within the Group

How Do We Know?Crew AppraisalsSeafarer Satisfaction Survey’s, last survey:

160 vessels1160 responses 602 Senior Officers558 Junior Officers

The Results

97% satisfied with quality of food

96% satisfied with the way they were treated by the office staff

93% satisfied with timely receipt of mail

91% glad to receive the company magazine

88% satisfied with information on training

86% satisfied with communications facilities to contact families

Training The Next GenerationProvides long-term manning managementContinued investment in Training CentresEnhanced Cadet training facilities on-board Costs associated with crewing and training are not expenses but an indispensable investment for any shipping companyTraining focus towards people development, building the right working culture and facilitating a motivational learning environment

Investment In PeoplePositive HR Solutions going forward require:

Senior Management CommitmentEmpowerment on boardClearly defined shared values Aligned and integrated strategy, structure and systems Long-term approach, not short-term financial incentive to stayA Career, not just a job