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CLEAR-COM ECLIPSE ICS-2003 INTERCOM PANEL INSTRUCTION MANUAL

ICS-2003 Intercom Station - Partyline · Clear-Com Communication Systems ICS-2003 Intercom Panel Instruction Manual 1-1 OPERATION INTRODUCTION This chapter describes how …

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CLEAR-COM ECLIPSE

ICS-2003 INTERCOM PANEL

INSTRUCTION MANUAL

ICS-2003 Intercom Panel Instruction Manual© 2007, 2009 Vitec Group Communications Ltd. All rights reserved.

Part Number 810303Z Rev. 4

Vitec Group Communications, LLC.850 Marina Village ParkwayAlameda, CA 94501U.S.A.

Vitec Group Communications7400 Beach DriveIQ CambridgeCambrideshireUnited KingdomCB25 9TP

The Vitec Group plcBeijing Representative OfficeRoom 706, Tower B Derun Building, YongAn Dongli A No.3 Jianwai Ave., Chaoyang DistrictBeijing, P.R.China 100022

® Clear-Com, CellCom/FreeSpeak and the Clear-Com Communication Systems logo are registered trademarks of The Vitec Group plc.

Website: www.clearcom.com

CONTENTSOPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

ICS-2003/ICS-2003T Display Panel . . . . . . . . . . . . . . . . . . . . . . . 1-1Panel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Front-Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . 1-2

Display Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Talk Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Listen Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Answer-Back Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Message Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Symbol Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Non-Displaying Characters. . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Communication-Error Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Speaker/Headset Level Controls . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Intercom Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Program Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Page Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Mute Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Listen Level Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Headset Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Talk/Listen Selectors and Indicators . . . . . . . . . . . . . . . . . . . . . 1-5

Selector Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5Talk and Listen Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5Monitoring/Eavesdropping Indicators . . . . . . . . . . . . . . . . . . 1-5Call-Waiting Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5In-Use Tally Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5Telephone Off-Hook Tally Indicator . . . . . . . . . . . . . . . . . . . 1-5Radio Receiver Active Tally Indicator . . . . . . . . . . . . . . . . . . 1-6Panel Connected Tally Indicator. . . . . . . . . . . . . . . . . . . . . . 1-6Audio Presence Tally Indicator . . . . . . . . . . . . . . . . . . . . . . . 1-6

Answer-Back Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6Answer-Back Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6Answer-Back Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6Answer-Back Label Selection . . . . . . . . . . . . . . . . . . . . . . . . 1-7Removing Labels from the Answer-Back Stack . . . . . . . . . . 1-7Calling an Unassigned Panel . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Keypad: Single-Function Buttons . . . . . . . . . . . . . . . . . . . . . . . 1-7Mic On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7Speaker On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7Mic Select Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8Listen Level Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Keypad: Administrative Buttons. . . . . . . . . . . . . . . . . . . . . . . . . 1-9

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Menu Button (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9Panel Upgrade Facility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14Listens Button (5). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14Swap Button (9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14Dial Button (*) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14SA (Studio/Stage Announce) Button (#) . . . . . . . . . . . . . . . . . 1-15

Rear-Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15Miscellaneous Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Logic Input #1 and #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15Programmable Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16Mute Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

OPT-100 Auxiliary Audio Option . . . . . . . . . . . . . . . . . . . . . . . 1-17Hot Mic Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17Studio/Stage Announce Audio and Relay Outputs . . . . . . . 1-17Auxiliary Audio Line Level Output. . . . . . . . . . . . . . . . . . . . 1-17

Expansion Panel Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Mounting Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Analog Matrix Frame to Panel Wiring . . . . . . . . . . . . . . . . . . . . . . 2-2Digital Matrix Frame to Panel Wiring. . . . . . . . . . . . . . . . . . . . . . . 2-3

Single-Pair Digital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Matrix Panel Miscellaneous Connector Wiring . . . . . . . . . . . . . . . 2-4

External Program Feed Input. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4Logic Input #1 and #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5Mute Relay Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6Programmable Relay Contacts . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

OPT-100 Auxiliary Audio I/O Option . . . . . . . . . . . . . . . . . . . . . . . 2-8Hot Mic Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8Studio/Stage Announce Audio and Relay Outputs . . . . . . . . . . 2-8Auxiliary Audio Line Level Output . . . . . . . . . . . . . . . . . . . . . . . 2-9

Binaural Headset Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9Mains AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Headset Sidetone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10Panel Microphone Gain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Speaker Dim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Page Volume Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

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Accessory Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12XPL Type Expansion Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12Panel Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Panel Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Bill of Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Technical Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5Bill of Materials for the ICS-2003/2003T Main PCB . . . . . . . . . . 3-14

Capacitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14Resistors & Resistor Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16Diodes and Transistors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18Integrated Circuits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Bill of Materials for the ICS-2003/2003T Front Panel PCB . . . . . 3-24Bill of Materials for the ICS-2003/ICS-2003T COM-10 PCB . . . . 3-28Bill of Materials for the OPT-100 PCB. . . . . . . . . . . . . . . . . . . . . 3-31Bill of Materials for COM-20 Communication PCB . . . . . . . . . . . 3-35

Capacitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35Resistors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36Diodes and Transistors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37Integrated Circuits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38

SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1Front-Panel Controls and Connectors. . . . . . . . . . . . . . . . . . . . . . 4-1Rear-Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1Panel Microphone Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1Headset Microphone Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1Local Program Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1Headphone Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2Speaker Amplifier Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2Line Input (2-pair Listen from Matrix) . . . . . . . . . . . . . . . . . . . . . . 4-2Line Output (2-pair Talk to Matrix) . . . . . . . . . . . . . . . . . . . . . . . . . 4-2Logic Input #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

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Logic Input #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2Mute Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2Panel Relay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2AC Mains Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3Package Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3SA Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1Eclipse Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Software Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5Hardware Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . W-I

TECHNICAL SUPPORT & REPAIR POLICY. . . . . W-VTECHNICAL SUPPORT POLICY. . . . . . . . . . . . . . . . . . . . . . . . . . W-vRETURN MATERIAL AUTHORIZATION POLICY . . . . . . . . . . . . . W-viREPAIR POLICY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . W-viii

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IMPORTANT SAFETY INSTRUCTIONSFor your safety, it is important to read and follow these instructions before operating an ICS-2003 intercom panel:

(1) WARNING: To reduce the risk of fire or electric shock, do not expose an ICS-2003 intercom panel to rain or moisture. Do not operate an ICS-2003 intercom panel near water, or place objects containing liquid on it. Do not expose an ICS-2003 intercom panel to splashing or dripping water.

(2) For proper ventilation, make sure ventilation openings are not blocked. Install the ICS-2003 according to the directions in the Installation Chapter of this manual.

(3) Do not install an ICS-2003 intercom panel near a heat source such as a radiator, heat register, stove, or other apparatus (including amplifiers) that produces heat. Do not place naked flame sources such as candles on or near an ICS-2003.

(4) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades, with one blade wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

(5) Protect the power plug from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the ICS-2003 chassis.

(6) Only use attachments/accessories specified by Clear-Com Communication Systems.

(7) Unplug the ICS-2003 panel during lightning storms or when unused for long periods of time.

(8) Refer all servicing to qualified service personnel. Servicing is required when:

• The ICS-2003 panel has been damaged in any way, such as when a power-supply cord or plug is damaged.

• Liquid has been spilled or objects have fallen into the ICS-2003 panel’s chassis.

• The ICS-2003 panel has been exposed to rain or moisture.

• The ICS-2003 panel does not operate normally.

• The ICS-2003 panel has been dropped.

Please familiarize yourself with the safety symbols in Figure 1. When you see these symbols on an ICS-2003 intercom panel, they warn you of the potential danger of electric shock if the panel is used improperly.

Please read and follow these instructions before operating an ICS-2003 intercom panel.

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They also refer you to important operating and maintenance instructions in the manual.

Figure ii-1: Safety Symbols

CAUTIONRISK OF ELECTRIC SHOCK

DO NOT OPEN

This symbol alerts you to the presence of uninsulated dangerousvoltage within the product's enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product's case.

This symbol informs you that important operating and main-tenance instructions are included in the literature accompanyingthis product.

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OPERATIONINTRODUCTIONThis chapter describes how to operate an ICS-2003 display intercom panel and its digital equivalent, the ICS-2003T. Panel operators can use this manual after the Eclipse System has been correctly installed and configured.

DESCRIPTIONICS-2003/ICS-2003T DISPLAY PANELThe ICS-2003/2003T intercom panel is assembled in a small, 2-RU high (2.5 in. or 6.35 cm) chassis with 12 selectors. The panel has the following features:

• Individually adjustable listen levels

• A 60 x 480 pixel EL display

• Local panel configuration menus and functions

• Visible, assignable answer-back stack

• Swap window (provides additional 12 selector assignments)

• Built-in speaker and optional plug-in panel microphone

• Front-panel headset connector

• Call signaling ability

• “Answer Back” facility

• Local program input and volume control

• Programmable relay

• Mute relay

• Two logic inputs for external control of selected panel functions

• Page override support

PANEL OPTIONS The ICS-2003/2003T can be equipped with the following options:

• OPT-100 Auxiliary Audio Output

• XP-12/22 or XPL-12/22 Expansion Panels

This chapter describes how to operate an ICS-2003 display intercom panel, and how to operate its digital equivalent, the ICS-2003T.

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FRONT-PANEL CONTROLS AND INDICATORSThis section describes the front-panel controls and indicators. These include:

• The display screen

• Intercom and program controls

• Talk/listen selectors and indicators

• “Answer Back” facility

• Keypad buttons

Figure 1-2 illustrates the ICS-2003/ICS-2003T front-panel controls and indicators.

Figure 1-2: ICS-2003 Front-Panel Controls and Indicators

Display ScreenThe display screen is divided into five areas, or windows. These include the talk, listen, answer-back, message, and symbol areas/windows.

Figure 1-3: ICS- 2003 Display Screen

Talk WindowThe talk window is located directly above the selectors, and shows the currently assigned labels. Assigned labels are accessed when the selector is pushed or latched in the “talk” position (down). Each selector can be assigned as many as four labels. Each label can

Panel Mic ConnectorHeadset Connector

LCD Display Intercom VolumeProgram Volume

Answer-back keySelector keys (12) Listen indicator (green)

Talk indicator (red)Keypad

Answer-back window Symbol window

Ear icon

Message windowListen window

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represent a talk path to a panel, interface, fixed group, or party line, or can activate a programmable control function.

Listen WindowThe listen window is located directly above the talk window. It contains one listen label per selector. Labels refer to the listen paths that are established when the selector is pushed up.

Answer-Back WindowThe answer-back window is located above the “Answer Back” selector. It displays a list of as many as five incoming calls. The first caller’s label is closest to the “Answer Back” selector and is highlighted. Subsequent calls are placed to the right of the first in the window. This list is called the answer-back stack.

Message WindowThe message window displays panel status and error messages.

Symbol WindowThe symbol window displays two graphic symbols. The functions of the two symbols are as follows:

• Ear symbol—indicates when someone is listening to (monitoring) the panel.

• Window-indication symbol—displays a W (for window) and a Roman numeral I or II to indicate which talk/listen window is active, as toggled by the “Swap” button (See “Swap Button (9)” on page 14.).

Non-Displaying CharactersCertain Latin characters that may be present in a label will not be displayed on the ICS-2003 display screen and will be replaced by spaces. These characters are:

• ` (grave) is displayed as a space

• | (bar) is displayed as a space

• _ (underscore) is displayed as a space

• ~ (asciitilde) is displayed as a space

• (braceleft) is displayed as a space

• (braceright) is displayed as a space

• ¬ (logicalnot) is displayed as a space

Users should avoid the use of these characters in labels that may be configured on ICS-2003 panels as the replacement of the characters with spaces could cause operator errors.

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Communication-Error IndicatorIf the panel should lose data communication with the matrix frame:

• It will display the message “WAITING FOR ECLIPSE CONNECTION.”

• All of the red LEDs will flash slowly.

When data communication is restored, the panel will automatically return to normal operation.

Speaker/Headset Level ControlsTo adjust the speaker or headset volume, use the “Intercom” and “Program” volume controls. The speaker volume can also be affected by three software-controlled functions: Page Override, Mute Level, and Listen Level Adjustment.

Intercom VolumeThe “Intercom” volume control sets the overall level of all signals coming from the matrix frame.

Program VolumeThe “Program” volume control adjusts the volume of the signal coming into the panel through the auxiliary input of the “Miscellaneous” rear-panel connector.

Page OverridePage override is a special function in the panel in which the intercom volume defaults to a preset to a value when commanded to by the central matrix. Any fixed group can be assigned the page-override function through the configuration program.The configuration program determines preset value for each panel. If the preset value is lower than the setting of the front-panel volume control, the volume will be controlled by the front-panel control.

Mute LevelThis turns down the speaker level when any talk is active at the panel. The amount of muting (measured in dB) is set by the configuration program for each panel. This function helps prevent possible feedback. The maximum amount of muting is 15 dB below full volume. If the front panel control is set below that level, then muting will have no effect.

Listen Level AdjustmentThe level of any active listen path can be adjusted individually. Refer to “Listen-Level Mode” on page 8.

Headset ConnectorThe headset connector provides a front-panel connection for a headset. Plugging in a headset will initially cause the panel to switch to headset-microphone operation and will turn the speaker off. Unplugging the headset will cause the panel to switch to panel-microphone operation and will turn the speaker on.

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Talk/Listen Selectors and IndicatorsThe following section describes the operation of the talk/listen selectors and their associated indicators.

Selector OperationThe selectors operate as both talk and listen selectors; they also work as volume controls when the panel is in listen-level mode (see “Listen-Level Mode” on page 8). Pressing a selector down accesses a talk label; pushing it up accesses a listen label. Pushing the talk selector down and quickly releasing it will “latch” the selector and the talk path will stay active until it is pressed again. Pressing and holding a talk selector causes the talk path to stay active only for as long as it is held down. Listen selectors operate in the same manner.To prevent the selector on the panel from latching in the talk position (local latch disable), or to prevent any panel from latching a talk to the panel (global latch disable) use the configuration program.

Talk and Listen IndicatorsWhen a talk path is active, the selector’s red LED lights continuously. When a listen path is active, the selector’s green LED lights continuously.

Monitoring/Eavesdropping IndicatorsIf any other panel begins monitoring a panel a beep (the monitoring-alert tone) will sound at the panel.To inhibit the monitoring-alert tone, use the configuration program.

Call-Waiting IndicatorIf a panel calls another panel with a selector programmed with the caller’s label, the red LED will flash rapidly. This flashing is a call-waiting tally. To answer the incoming call, push the indicated talk selector. The call-waiting tally will be cleared when the call is answered or after the call is terminated and the answer-back, auto-clear time out lapses.Regardless of whether a selection is programmed with a caller’s label, the label will be placed in the answer-back stack (see “Removing Labels from the Answer-Back Stack” on page 7).

In-Use Tally IndicatorIf a selector is assigned to a label and another panel is currently using that label, the LED will double-flash once per second to indicate the label is in use. This tally must be enabled from the configuration software.

Telephone Off-Hook Tally IndicatorWhen a telephone interface is assigned to a talk selector, the talk LED will flash once per second if that telephone is off the hook. This tally must be enabled from the configuration program.

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Radio Receiver Active Tally IndicatorWhen a two-way radio interface port is assigned to a talk selector, the LED will flash once per second when that radio’s receiver is active. This tally must be enabled from the configuration program.

Panel Connected Tally IndicatorThis tally is used when a panel is connected to the frame by a high-speed data line (such as an ISDN or T1 line) that might be inactive periodically. The red LED of any talk selector associated with that panel will flash once per second when the panel is on-line. This tally must be enabled from the configuration program.

Audio Presence Tally IndicatorWhen a label is assigned to a listen selector, the LED will flash once per second to indicate someone is talking on that channel. This tally must be enabled from the configuration program.

Answer-Back FacilityThe primary function of answer-back facility is to answer or call other panels or interfaces not assigned to a panel’s selectors. Panels and interfaces that are assigned to a panel’s selectors also can be answered or called with the answer-back facility.The following sections describe the use of the answer-back facility.

Answer-Back WindowThe answer-back window is located above the “Answer Back” selector. It displays a list of as many as five incoming calls. The first caller’s label is closest to the “Answer Back” selector and is highlighted. Subsequent calls are placed to the right of the first in the window. This list is called the answer-back stack.

Answer-Back SelectorThe “Answer Back” selector answers calls from panels and interfaces that are both assigned and unassigned to the panel.When a call arrives from a panel or interface:

• The calling panel’s label will be placed in the answer-back stack and be highlighted in the answer-back window.

• The red LED will flash.

These two conditions will continue until the call is answered, or until the answer-back time-out period lapses and the caller’s label is automatically removed. To answer the call, push the “Answer Back” selector. The LED will stay on steady, indicating an active talk path to the caller. The talk path is active for as long as the selector is held.

Note: The “Answer Back” selector cannot be latched; it is a momentary-only function.

Calls from panels or interfaces assigned to panel selectors will also be indicated by their associated LEDs.

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Answer-Back Label SelectionIf another call or calls comes in while using the answer-back selector:

• The user will hear the caller’s voice

• The label will be placed in the answer-back stack.

To answer the next caller:1. Push up on the “Answer Back” selector to highlight the desired label

in the answer-back stack.2. Once the desired label is highlighted, press the selector down to

talk.

Removing Labels from the Answer-Back StackAny label will be automatically removed from the stack if it is not answered within a certain time interval, which is set by the answer-back auto-clear time in the configuration program.To manually remove the current caller’s label from the answer-back stack, push up on the “Answer Back” selector.

Calling an Unassigned PanelTo call a destination in the answer-back stack: 1. Push up on the “Answer Back” selector to highlight the desired label

in the answer-back stack.2. Once the desired label is highlighted, press the selector down to

talk.

Keypad: Single-Function ButtonsThe first column of buttons on the keypad consists of:

• “Mic On/Off”

• “Speaker On/Off”

• “Mic Select”

• “Listen Level”

Mic On/Off ButtonThis button activates the panel or headset microphone, whichever has been selected. The LED indicates when the microphone is on. If a talk is activated while the microphone is off, it will turn on for the duration of the call.

Speaker On/Off ButtonThis button functions only when a headset is plugged into the panel. To toggle the speaker on and off, push the “Speaker On/Off” button. The LED indicates when the speaker is on.

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Mic Select ButtonThis button selects the panel or headset microphone. If a headset is plugged in, the panel will automatically switch to headset microphone operation. If the headset is unplugged, the panel will automatically switch back to panel microphone operation. The LED to will be on when the panel microphone is active.

Listen Level ButtonThe Listen Level button has four functions:

• Activating the listen-level mode

• Resetting the listen-level settings

• Sending call signals

• Releasing auto-answered telephone lines

Listen-Level ModeTo use the listen-level adjust mode:1. Push (for less than 1 second) and quickly release the “Listen Level”

button.2. “Listen Level Adjust Mode” will appear in the message window to

indicate the function is on and the LEDs of all active listen selectors will begin to flash.

Note: Only active selectors can be adjusted in listen-level mode.

3. Use the selector associated with the intended label to increase (up) or decrease (down) the volume.

4. To exit, push the “Listen Level” button or wait for the 3 second time-out.

Listen Level ResetTo reset the Listen Level to default settings:1. Press (for less than 1 second) and quickly release the “Listen Level”

button.2. Press and hold the “Listen Level” button for 3 seconds.3. Release the “Listen Level” button.

Call SignalsTo activate a call signal push and hold (for at least 1 second) the “Listen Level” button until the panel indicates it is in “Call Signal” mode.The call signal will be sent each time the selector with that label assignment is pushed down and will remain so until the call-signal mode times out (about 5 seconds).Call signals can be issued to any talk label assigned to a panel’s talk/listen selectors. If more than one label is assigned to a selector, all labels will receive the signal. If a label is a fixed group, the entire group will receive the call signal. If the label is a party line, then every panel listening on the party line will receive the call signal.

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Remote Telephone Line ReleaseThis function is available only if specifically enabled in the configuration program. To hang up a TEL-14 telephone interface left off the hook:1. Push and hold the “Listen Level” button on the ICS-2003.2. The CALL SIGNAL: message should be displayed.3. Wait for approximately 2 seconds after the CALL SIGNAL: message

appears on the display.4. While holding the “Listen Level” button, press a talk selector for the

desired telephone interface.5. Release the “Listen Level” button.Note: In addition to hanging up the telephone interface, this will

deactivate any talk/listen selector set to the interface from anywhere in the system.

Keypad: Administrative ButtonsThe upper portions of 5 of the 12 buttons are labeled with the function active during normal panel operation; these functions are:

• (3) “Menu”

• (5) “Display Listen” Labels

• (9) “Swap” window

• (*) “Dial” phone

• (#) “SA” (studio/stage announce)

Menu Button (3) The “Menu” (3) button on the keypad accesses the Information, Local Configuration, System Configuration, and Maintenance menus. Pressing the “Menu”(3) button also displays the panel’s port number and label.

To access the menus: 1. Push the “Menu” (3) button. 2. Use the selectors and keypad as indicated to select the appropriate menu. If another panel calls while in a menu, that panel’s label will be added to the answer-back stack and the operator’s voice will be heard. To respond, push the “Answer Back” selector.

Information Menu The Information menu allows viewing, but not modifying, the following items:

• View Party Line Members

• View Fixed Group Members

• View Monitoring List

• View Forced Listens

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• View Nearby Panels

View Party Line Members This function displays interfaces preset to a party line. Use the cursor buttons or selectors to select the desired party line.

View Fixed Group Members This function displays panels and interfaces in each fixed group. Use the cursor buttons or selectors to select the desired fixed group.

View Monitoring List This function displays all panels monitoring the panel. An ear symbol in the symbol window indicates monitoring of the panel.

View Forced Listens This function displays destinations or sources of forced listens. Use the selectors to select Destinations or Sources. Viewing Destinations displays all panels or interfaces always connected to the panel’s out-going audio. Viewing Sources displays all panels or interfaces always connected to the panel’s incoming audio.

View Nearby Panels This function displays all the labels set for nearby panels. This means that two panels are within hearing distance of each other and that an audio path between the panels can result in an audio feedback loop. Audio paths to panels designated as nearby panels cannot be established.

Local Configuration Menu Selecting the Local Configuration menu allows modifying the following items:

• Answer Back Time-Out

• Internal Level Adjust

• Display Brightness

Answerback Time-out This menu increases, decreases, or disables the time period a caller’s label will remain in the answer-back window. The time period is adjustable from 10 to 60 seconds in 10 second increments; the default period is 10 seconds. Use the selectors to change the time-out period.

Internal Level Adjust This menu changes the panel microphone, the headset microphone, and the headset sidetone gain. Use the selectors to raise or lower the gain.

Display Brightness This menu adjusts the brightness of the panel’s display. Use the cursor buttons or selectors to adjust the brightness.

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Warning: All panel key reassignments take place immediately upon exiting this function. Active talk and listen paths will be disconnected when their labels are removed.

System Configuration Menu The System Configuration menu changes some of the Eclipse System configuration parameters typically only available through the configuration program. These are:

• Assign Party Line Members

• Assign Fixed Group Members

• Assign Panel Keys

• Assign Forced Listens

• Change Input Level Gains

Assign Party Line Members To add or remove an interface from a party line: 1. Choose the appropriate interface label category. 2. Choose an interface label. 3. A list of available party lines will be displayed. If the label is currently

part of any displayed party line, that party line(s) will be outlined. Add or delete the label from a displayed party line by selecting it and pressing Enter.

Assign Fixed Group Assignments To add or remove panels or interfaces from fixed groups: 1. Choose the appropriate interface label category. 2. Choose an interface label. 3. A list of available fixed groups will be displayed. If the label is

currently part of any displayed fixed group, that fixed group(s) will be outlined. Add or delete the label from a displayed fixed group by selecting it and pressing Enter.

Assign Panel Keys To change the talk and listen selector labels on any panel in the system, including the selectors on accessory panels: 1. Choose a panel. 2. Choose the selector to be assigned.

Note: It may be necessary to select a talk/listen window or expansion panel if the selector to be assigned isn’t visible. Use the Pg Up and Pg Dn buttons for this.

3. Press the Enter button to display all labels available for assignment. 4. Select the desired label.

To select between talk keys, listen keys, and combo keys:Some panels support keys which may be talk, or listen, or talk with listen, sometimes called combo keys. To change between these assignments on these panels use the keypad keys “2” or “up” and “8” or “down.” If the selected key is shown on the top line of the

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display, pressing the “up” key will change the key assignment from talk to listen, from listen to talk with listen, and from talk with listen to talk. If the selected key is on the lower line pressing the “down” key does the same. The active assignment is shown in the center of the screen at the top of the display, a “T” is displayed for a talk assignment, an “L” for a listen assignment, and “T+L” for a talk-with-listen assignment.

5. Exit to save changes or abort to abandon the changes. Warning: All panel selector reassignments take place

immediately upon exiting this function. Active talk and listen paths will be disconnected when their labels are removed.

Assign Forced ListensTo add or remove forced listens:1. Select “select source -> assign destinations” to choose a single

source and assign it to multiple destinations. Select “select destination -> assign sources” to choose a single destination and assign multiple sources to it.

2. Choose a panel or interface label.3. A list of destination or source labels will be displayed depending

upon the assignment method selected. If the label(s) is already assigned to the selected label, that label will be outlined. To change a label’s assignment status, select the label and press Enter.

Change Input Level GainThis menu adjusts the level of the audio signal sent to the frame. Use the selectors to raise or lower the gain.

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Panel Upgrade FacilityIf a panel firmware upgrade is downloaded to the matrix by ECS with the “Panel Prompt” option set the panel user will be asked whether the firmware upgrade should be applied. The panel will display the message “UPGRD TO VER nnnnn YES NO” on the display, with each word as a label (nnnnn is the version number). The panel keys will flash indicating an upgrade is available. This prompt will be displayed when the upgrade is available if the panel is online, or when the panel goes online if it is offline when the upgrade is downloaded to the matrix.

The panel operator can decline the upgrade by pressing the “NO” key after which the panel will return to the normal display. If the upgrade is declined it will not be offered again until a black reset is performed on the matrix.

If the panel user pressed the “YES” key a confirmation request is display on the panel. The confirmation display is “ARE YOU SURE nnnnn YES NO”. If the user selects the “NO” key the upgrade will be cancelled and will not be offered again until a black reset is performed on the matrix.

If the user selects the “YES” key the firmware upgrade will be applied to the panel. The message “UPDATE IN PROGRESS” will be dispayed while the panel is updating.

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MAINTENANCE MENUThe Maintenance menu provides functions for technical personnel. For information on the use of these functions, see the Maintenance chapter.

Listens Button (5)Although not marked for the listen function, the center button (5) displays listen labels on any display expansion panel (XPL-12 or XPL-22) connected to the panel. Momentarily pressing and quickly releasing the (5) button will cause all XPL panels to display the listen labels assigned to the selectors. If the listen and talk labels are the same, then there will be no change. The function will time-out after 5 seconds.

Swap Button (9)The panel can support two sets of talk and listen label assignments for its selectors. The Swap window (9) button alternates between the two sets; the talk/listen windows display the labels for each. This effectively doubles the selectors.If talk/listen paths are latched on when windows are swapped, the paths will be disconnected temporarily. When the windows are swapped back, the previously latched paths will be re-established. Should the label appear in both windows (not necessarily in the same position) the path will remain latched through the swap.Additionally, the panel can be programmed to allow talks and listens to be active in both windows simultaneously.This function can be inhibited from the configuration program.

Dial Button (*)The “Dial” phone button turns the panel keypad into a touch-tone phone keypad, allowing DTMF tones (Touch Tones) to be generated for telephone dialing. To place a telephone call:1. Push a talk selector assigned to a telephone interface.2. After the dial tone is heard, push the “Dial” phone button on the

keypad.3. Enter the phone number using the keypad buttons. The panel will

automatically exit dial-tone mode after 5 seconds of keypad inactivity.

4. While the call is in progress, it is possible to enter dial-phone mode and send DTMF tones to the destination.

This function can be inhibited from the configuration program.

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SA (Studio/Stage Announce) Button (#)This button functions only if the panel is equipped with the OPT-100 Auxiliary Audio Input/Output option. Pressing and holding the “SA” button sends the microphone output to the studio announce output on the Auxiliary Audio I/O connector. All other talk paths from the panel to the matrix frame are turned off.

REAR-PANEL CONNECTORSThis section describes only those rear-panel functions directly affecting normal panel operation. These include the functions available through the “Miscellaneous” connector and those added by the use of the “OPT-100 Auxiliary Audio” connector. The actual functions these inputs and outputs perform depend on the installation of the individual panel. This section only describes the general use of these functions.

Miscellaneous ConnectorThe Miscellaneous connector includes the following functions:

• Logic input #1

• Logic input #2

• Programmable relay

• Mute relay

Logic Input #1 and #2Each input can control one of several functions, determined through the configuration program. Typically, these inputs are connected to an external foot switch, a panel-mounted switch, or the logic output of another device.The following functions are available:

• Mic On/Off—toggles the panel’s microphone on and off.

• Mute Mic Output To Frame—turns off the audio from the panel to the frame. It does not turn off the Hot Mic output (described in “OPT-100 Auxiliary Audio Option” on page 17).

• Mic Off —momentarily turns off the panel’s microphone.

• Answer Back Talk/Clear—functions the same as the panel’s “Answer Back” selector. Holding down the switch activates a talk to a label in the answer-back stack. To clear the label, quickly press and release the switch.

• Studio Announce—sends the output of the panel’s selected microphone (panel or headset) to the panel’s Studio Announce (SA) audio output, and activates the SA relay. The microphone output is not sent to the frame. The SA output and relay are only present if the panel has the OPT-100 Auxiliary Audio I/O Option installed. (The SA options are described in “OPT-100 Auxiliary Audio Option” on page 17).

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• Speaker OFF—turns off the panel speaker, disabling all audible output from the panel.

• PTT: Activate All Talk Keys—implements a push-to-talk function for all talk selectors. When the logic input is active, the panel operates normally. When the logic input is deactivated, all active talk selectors are disabled. Any controls (relays, etc.) assigned to the labels are activated or deactivated along with their assigned labels. The LED indicators associated with the active talk selectors operate normally regardless of the PTT status. This input only controls latched talks.

• Activate Talk Switch #1— equivalent to pressing the panel’s first (leftmost) talk selector; a momentary and latching activation.

• Activate Talk Switch #2—equivalent to pressing the panel’s second talk selector; a momentary and latching activation.

• Activate Listen Labels Button—equivalent to pressing the “Listen Labels” button to display listen labels on any display expansion panel (XPL-12 or XPL-22) connected to the panel.

• PTT: Activate Two-Way Radio Keys—implements a push-to-talk function for all two-way radio talk selectors. When the logic input is active, the panel operates normally. When the logic input is deactivated, all active two-way radio talk selectors are disabled. Any controls (relays, etc.) assigned to the labels are activated or deactivated along with their assigned labels. The LED indicators associated with the active two-way radio talk selectors operate normally regardless of the PTT status. This input only controls latched talks.

Programmable RelayEach ICS-2003 panel includes a relay controlled by the system program and independent of the local panel function. This relay can be assigned to any label(s) in the system, which will activate whenever a talk or listen is set to that label(s). If activating the relay is the only action desired, assign the relay to a Control label. See the Eclipse Configuration System Manual for more details.The relay can activate an external device, such as an applause light in a studio, a cue light, or a security door lock. Any programmable relay in the system can be activated from any panel in the system, including a direct-inward-access caller.

Mute RelayThe mute relay is activated whenever any talk selector is activated at the panel. The mute relay is commonly wired such that whenever it is activated, the volume of the monitor speaker in that room is decreased (muted).

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OPT-100 Auxiliary Audio OptionThe OPT-100 Auxiliary Audio option provides the following features:

• Hot Mic output

• SA audio and relay outputs

• Auxiliary audio line level output

Hot Mic OutputThe Hot Mic output is a balanced, line-level, transformer-isolated feed of the signal from the currently selected microphone (panel or headset). The Hot Mic output is active regardless of whether the panel has talk paths set and regardless of the front-panel’s control settings.

Studio/Stage Announce Audio and Relay OutputsThe SA output is a balanced, line-level, transformer-isolated feed with the same signal sent to the Hot Mic output, except it is only active when the SA button on the panel’s front panel is pressed or when activated by Logic Input #1 or #2, which is configured for the Studio Announce Function.

Auxiliary Audio Line Level OutputThe Auxiliary Audio Line Level output is a balanced, line-level, transformer-isolated feed of the input to the panel’s internal speaker. For example, this output could be used to feed an external amplifier connected to loudspeakers.

EXPANSION PANEL OPERATIONOptional expansion panels provide additional selectors that operate the same as a panel’s selectors, including talk, listen, tally, and error indication. The XPL-12 expansion panel provides 10 additional keys, while the XPL-22 provides 20 additional keys. Each expansion panel offers illuminated 5-character labels for every key. Only one rack unit (1RU) of a standard Electronics Industry Association equipment rack is required for each expansion panel. The panels’ compact size makes them ideal for use in TV control rooms, edit suites, mobile OB vans, and any other location where many talk/listen keys are necessary but space it at a premium. Although the center button (5) on the panel’s keypad is not marked for a function, it has the function of displaying “listen” labels on any display expansion panel (XPL-12 or XPL-22) connected to the panel. Momentarily pressing and quickly releasing the “5” button will cause all XPL panels to display the listen label assigned to the key. If the listen and talk labels are the same, then there will be no change. The function will time-out after 5 seconds.

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INSTALLATIONINTRODUCTIONThis chapter describes the installation of the ICS-2003/ICS-2003T display panel, including:

• Panel placement

• Wiring

• Mains AC power

• Adjustments

• Configuration

• Accessory panels

MOUNTING PANELSLocate all intercom panels at comfortable heights for operation and leave at least 2 inches (51 mm) of clearance behind the rear of the panel’s chassis to allow for cable connectors.Accessory panels, that are intended to expand or enhance panel operation are usually mounted next to or near the panel with which they are associated. Leave at least 2 inches (51 mm) of clearance behind the rear of the panel to allow for cable connectors. Accessory panels can be located as far as 25 ft. (7.6 m) away from the panel. A 6-ft. (1.8 m) cable is supplied to connect them.

WIRINGThis section provides detailed wiring diagrams for all panels’ wiring systems.Eclipse uses either a twisted, 4-pair transmission, a single-pair twisted, or a coax scheme between the panel and the frame using the industry standard RJ-45 connector. Refer to Installing an Eclipse Matrix System: An Overview for RJ-45 connector installation and use, and the type of cable needed for connection between panels and frames.Most panels have a DB-15M and an RJ-45 connector to connect them to the frame. Panels with only a DB-15M connector include a kit containing one DB-15F/RJ-45 adapter. The adapter allows the use of RJ-45 connectors on both ends of the connection between the frame and the panel.Connections to external devices via the Miscellaneous connector, use the included DB-15M connector to construct one or more cables to connect external devices to the panel.The following sections describe connecting the panel to the matrix frame, and all the connections between the panel and local devices.

Leave at least 2 inches (51mm) of clearance behind the panel for connecting cables.

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Each of the following sections describes cable and panel connector wiring:

• Analog matrix frame to panel wiring

• Digital matrix frame to panel wiring

• Matrix panel Miscellaneous connector wiring

• OPT-100 Auxiliary Audio I/O option

• Binaural headset wiring

ANALOG MATRIX FRAME TO PANEL WIRINGThe analog audio RS-422 data communications module (COM-10) uses a 4-pair wiring scheme between the frame and panels. This module requires an MVX-A16 card in the frame.Although some Matrix Panels have a DB-15M (male) connector for connection to the Matrix frame, most have a built-in RJ-45 connector. For those panels with a DB-15 male connector, Vitec Group Communications provides a properly wired DB-15F (female) to RJ-45 adapter for direct connection with RJ-45 terminated cables. Additionally, panels configured for digital communication are equipped with a BNC.Four-pair analog wiring is typically wired with shielded CAT5 RJ-45 cable.

• Pair 1 transmits analog audio from the matrix port to the panel.

• Pair 2 transmits RS-422 data from the panel back to the matrix card port.

• Pair 3 transmits analog audio from the panel to the matrix card port.

• Pair 4 transmits RS-422 data from the matrix port back to the panel.

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Figure 2-4: Matrix Frame to Panel Wiring

DIGITAL MATRIX FRAME TO PANEL WIRINGThe ICS-2003T differs from the ICS-2003 because it contains an internal digital audio/data communications module (COM-20) that works in conjunction with the DIG-2 digital interface module to connect digital panels to the matrix. The DIG-2 digital interface module offers two options for wiring the frame to intercom panels. One option is a single pair of double shielded (braid and foil) 24 AWG conductor CAT-6 Enhanced STP cable with RJ-45 connectors. In addition, each panel may require other connector wiring, depending on what options and accessories are installed.

Single-Pair DigitalSingle-pair digital wiring requires double-shielded 24 AWG conductor CAT-6E enhanced STP cable with RJ-45 connectors. Pair 1 transmits and receives multiplexed audio or data between the matrix port and the panel.

Note: Ensure that the Select switch on the panel’s rear panel is in the correct position for the intended use.

1

2

3

4

5

6

7

8

1

2

3

4

5

6

7

8

Matrix Frame End

Pair 2

Pair 1

Pair 3

Pair 4

ATT-T568B (Modular Jumpers Wired One to One)

1 2 3 4 5 6 7 8

Rear View ofConnector

RS-422 Receive +

RS-422 Receive -

Audio Receive +

Audio Send +

Audio Send -

Audio Receive -

RS-422 Send +

RS-422 Send -

Panel End

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Figure 2-5: Matrix Frame to Digital Panel Wiring Using RJ-45

MATRIX PANEL MISCELLANEOUS CONNECTOR WIRINGMost local devices connect with the panel via the Miscellaneous connector.The following sections discuss how to wire the various functions available on the “Miscellaneous” connector.

Figure 2-6: Miscellaneous Connector Pinout

External Program Feed InputThe external program feed input allows the panel operator to simultaneously monitor audio from an external source and intercom audio.The input is designed to accept a balanced, line-level audio feed at a nominal level of 0 dB. The program feed input passes through the panel’s “Program” volume control before being mixed with the audio at

Pair 1

1

2

3

4

5

6

7

8

1

2

3

4

5

6

7

8

Matrix Frame End

ATT-T568B (Modular Jumpers Wired One to One)

Panel End

No Connection (NC)

No Connection (NC)

No Connection (NC)

Multiplexed Data/Audio

Multiplexed Data/Audio

No Connection (NC)

No Connection (NC)

No Connection (NC)

1

2

15

14

13

12

11

10

9

8

7

6

5

4

3

+ Program Input

- Program Input

Audio Ground

Second Ear Ground

Second Ear Output

Logic Ground

Logic Ground

Logic Input #1

Logic Input #2

Mute Relay Normally Closed

Panel Relay Normally Closed

Mute Relay Wipe

Panel Relay Wipe

Mute Relay Normally Open

Panel Relay Normally Open

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the panel. The program feed (program audio) can be heard on the panel’s speaker and headset; it cannot be heard by other panels in the Matrix system.To connect an external program feed to the panel:1. Connect the balanced audio pair to pins 1 and 9.2. Connect a shield or ground connection if available to the connector’s

pin 2 (see Figure 2-6 on page 1-4).

Logic Input #1 and #2Each input can control one of several functions, determined through the configuration program. Typically, these inputs are connected to an external foot switch, a panel-mounted switch, or the logic output of another device.The following functions are available:

• Mic On/Off—toggles the panel’s microphone on and off.

• Mute Mic Output To Frame—turns off the audio from the panel to the frame. It does not turn off the Hot Mic output (described in “OPT-100 Auxiliary Audio I/O Option” on page 8). For an example of how to use this option, see “External Program Feed Input” on page 4.

• Mic Off —momentarily turns off the panel’s microphone.

• Answer Back Talk/Clear—the same functions as the panel’s “Answer Back” key. Holding down the switch activates a talk to a label in the answer-back stack. To clear the label, quickly press and release the switch.

• Studio Announce—sends the output of the panel’s selected microphone (panel or headset) to the panel’s Studio Announce (SA) audio output, and activates the SA relay. The microphone output is not sent to the frame. The SA output and relay are only present if the panel has the OPT-100 Auxiliary Audio I/O Option installed. (The SA options are described in “OPT-100 Auxiliary Audio I/O Option” on page 8).

• Speaker OFF—turns off the panel speaker, disabling all audible output from the panel.

• PTT: Activate All Talk Keys (Push To Talk)—when enabled from the configuration program and the logic input is active, the panel behaves normally. When this function (logic level) is deactivated, it disables activation of all talk labels, implementing a push-to-talk function for the panel. Any controls (relays, etc.) assigned to the labels are activated or deactivated along with their assigned labels. The LED indicators associated with the active labels behave normally regardless of this input’s activity. This input controls momentary and latched talks.

• Activate Talk Switch #1—equivalent to pressing the panel’s first (leftmost) talk selector; a momentary and latching activation.

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• Activate Talk Switch #2—equivalent to pressing the panel’s second talk selector; a momentary and latching activation.

• Activate Listen Labels Button—equivalent to pressing the “Listens” button on the keypad; all modes of the “Listens” button are supported.

• PTT: Activate Two-Way Radio Keys—implements a push-to-talk function for all two-way radio talk selectors. When the logic input is active, the panel operates normally. When the logic input is deactivated, all active two-way radio talk selectors are disabled. Any controls (relays, etc.) assigned to the labels are activated or deactivated along with their assigned labels. The LED indicators associated with the active two-way radio talk selectors operate normally regardless of the PTT status. This input only controls latched talks.

Use normally open type switches to activate the logic inputs. Connect the switches as follows (Figure 2-6 on page 1-4):

• Logic input #1—pins 4 to 5 (pin 4 = ground)

• Logic input #2—Pins 11 to 12 (pin 11 = ground)

Note: Do not apply external voltage to the logic inputs.

Mute Relay ContactsThe mute relay is activated whenever any talk selector is activated at the panel. The mute relay is commonly wired such that whenever it is activated, the volume of the monitor speaker in that room is decreased (muted). See Figure 2-6 on page 1-4.Both normally open and normally closed contacts are provided. They are rated at 1 Amp at 24 VDC. This relay is not designed for switching mains AC line voltage. To switch an external device running on mains AC line voltage, use an external relay (or other switching mechanism) activated by this relay.

Programmable Relay ContactsEach panel includes a relay controlled by the system program and independent of the local panel function. This relay can be assigned to any label(s) in the system, which will activate whenever a talk or listen is set to that label(s). If activating the relay is the only action desired, assign the relay to a Control label. See the Eclipse Configuration System Manual for more details.The relay can activate an external device, such as an applause light in a studio, a cue light, or a security door lock. Any programmable relay in the system can be activated from any panel in the system, including a direct-inward-access caller. Figure 2-6 on page 1-4 shows the wiring of the relay contacts to the Miscellaneous connector.Both normally open and normally closed contacts are provided. They are rated at 1 Amp at 24 V DC. This relay is not designed for switching mains AC line voltage. To switch an external device running on mains

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AC line voltage, use an external relay (or other switching mechanism) activated by this relay.

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OPT-100 AUXILIARY AUDIO I/O OPTIONThe OPT-100 Auxiliary Audio option provides the following features:

• Hot Mic output

• SA audio and relay outputs

• Auxiliary audio line level output

Figure 2-7 shows the pinout for the intercom panel’s DB-15F Auxiliary Audio I/O connector. Following are descriptions and wiring information for the OPT-100 Auxiliary Audio I/O option.

Figure 2-7: Auxiliary I/O Connector

Hot Mic OutputThe Hot Mic output is a balanced, line-level, transformer-isolated feed of the signal from the currently selected microphone (panel or headset). The Hot Mic output is active regardless of whether the panel has talk paths set and regardless of the front-panel’s control settings.Connect to pins 8 and 15 for a balanced output. Pin 7 is available as a shield or ground source (see Figure 2-7).

Studio/Stage Announce Audio and Relay OutputsThe SA output is a balanced, line-level, transformer-isolated feed with the same signal sent to the Hot Mic output, except it is only active when the SA button on the panel’s front panel is pressed or when activated by Logic Input #1 or #2, which is configured for the Studio Announce Function.Connect to pins 1 and 9 for a balanced SA audio output. Pin 2 is available as a shield or ground source (see Figure 2-7).

1

2

15

14

13

12

11

10

9

8

7

6

5

4

3

+ SA Output

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Audio Ground

Audio Ground

SA Relay Normally Open

SA Relay Wiper

SA Relay Normally Closed

Ground

- Aux Line Level Out

+ Aux Line Level Out

Ground

- Hot Microphone Out

Ground

+ Hot Microphone Out

Ground

"Auxiliary I/O" Connector DB-15F

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Both normally open and normally closed contacts are provided. They are rated at 1 Amp at 24 VDC. This relay is not designed for switching mains AC line voltage. To switch an external device running on mains AC line voltage, use an external relay (or other switching mechanism) activated by this relay (see Figure 2-7). The following table shows the pins available for the SA relay.

Auxiliary Audio Line Level OutputThe Auxiliary Audio Line Level output is a balanced, line-level, transformer-isolated feed of the input to the panel’s internal speaker. For example, this output could be used to feed an external amplifier connected to loudspeakers.Connect to pins 6 and 13 for a balanced output. Pin 14 is available as a shield or ground source (see Figure 2-7).

BINAURAL HEADSET WIRINGAlthough the panel has a second earphone output, it functions and is wired differently than some other ICS panels. The output is not available on the “Miscellaneous” connector, but on the panel’s main board on a separate header connector. This output would be available if a six-pin headset connector is installed on the front or rear of the panel.The default configuration of the panel has both earphone outputs being fed with intercom and program audio. Figure 2-8 shows the wiring of a six pin XLR connector for a binaural headset.

Pin Description Pin Number

N.O. (normally open) 3

WIPER (common) 4

N.C. (normally closed) 5

Table 2-1: Studio Announce Pins Availability

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Figure 2-8: Binaural Headset Wiring

MAINS AC POWERThe panel has a separate, external DC power supply with a removable AC power cord. The power supply is “universal,” operating over a voltage range of 90 to 260 VAC and 45 to 65 Hz. The maximum dissipation is 30 W.A bracket has been provided to mount this external supply if necessary.

ADJUSTMENTSThe following panel parameters are adjustable internally on the panel’s main PCB by selecting options in the configuration program:

• Headset Sidetone

• Panel Microphone Gain

• Speaker Mute

• Page Volume Level

• Panel-to-Matrix card Baud Rate

All these parameters are set to factory defaults. Most panels should operate at these default settings; however, some applications may require readjustment.

HEADSET SIDETONESidetone is the sound of the user’s voice in his headset.Refer to the Eclipse Configuration System Instruction Manual for instructions on adjusting sidetone.

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PANEL MICROPHONE GAINThe preamplifier gain of the panel microphone can be adjusted over a range of 0 to 10 dB; the maximum is the panel microphone gain’s default setting. However, if two panels are talking to each other at the same time with the panel microphone gain set to maximum, feedback may occur even if the speaker mute (see “Speaker Mute”) is set to maximum. In this case, it will be necessary to turn the panel microphone gain down. Similarly, in some noisy environments it may be necessary to turn the panel microphone gain down and have the operator talk more closely into the microphone. Refer to the Eclipse Configuration System Instruction Manual for instructions on adjusting panel microphone gain.

SPEAKER DIMWhen a panel microphone and a speaker are used together, feedback is possible. To reduce this possibility, the panel software will mute (turn down) the speaker level by some predetermined amount when both the microphone and speaker are enabled. The speaker mute can be adjusted from 0 to 15 dB; its default setting is 6 dB.Refer to the Eclipse Configuration System Instruction Manual for instructions on muting the speaker.

PAGE VOLUME LEVELWhen Page Override is assigned to a label, the audio level at the destination panel(s) is predetermined. This function allows talking to someone even if his panel’s volume control is off. Two things will happen when a panel activates such a label:

• If the destination speaker was off, it will turn on.

• The panel(s)’s speaker output will be at the predetermined level regardless of the “Intercom” volume control setting, unless this control is set higher than the predetermined level.

The page volume level can be adjusted within a range of 0 to 10, equivalent to the front-panel control settings of 0 equals off and 10 equals full pot. The page volume level’s default setting is 5.Refer to the Eclipse Configuration System Instruction Manual for instructions on using Page Override.

CONFIGURATIONAssign each panel’s name and other parameters by using the Eclipse Configuration System Program (see Eclipse Configuration System Manual for more information). Also refer to the Operation chapter for details regarding the configuration options available from the ICS-2003’s menus.

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ACCESSORY PANELSThe following sections describes how to install the following optional, accessory key panels:

• The XPL-12 Display Expansion Panel adds 10 talk/listen selectors to a panel.

• The XPL-22 Display Expansion Panel adds 20 talk/listen selectors to a panel.

The installation procedure is identical for these two panels.

XPL TYPE EXPANSION PANELSThe XPL series provides selectors labeled with electronic displays that are automatically updated whenever changes are made.Only one rack unit (1RU) of a standard Electronics Industry Association equipment rack is required for each expansion panel. The panels’ compact size makes them ideal for use in TV control rooms, edit suites, mobile OB vans, and any other location where many talk/listen keys are necessary but space it at a premium. Model XPL-12 provides 10 additional selectors with displays and model XPL-22 provides 20 additional selectors with displays. Each panel can accept a maximum of 60 additional selectors.

MOUNTINGAll accessory panels are mounted in a standard 19-inch wide (48.3 cm) standard Electronics Industry Association rack, requiring one unit of rack space each. Leave at least 2 in. (51 mm) of clearance behind the rear of the chassis to allow for cable connectors.

POWEREach XPL panel is powered by an external AC transformer (included). Confirm that the transformer is correct for the line voltage being used. To connect the AC power transformer to an XPL panel, route the transformer’s secondary lead to the “AC Power Input” connector on the back of the panel. This is a 2.1 mm coax connector. When routing the lead, use the lead stress relief on the back of the panel. The panel can be powered by any 12- to 16-V RMS AC source rated for 750 mA.

PANEL CONNECTIONA cable is supplied with each panel to connect it to a panel or to additional panels. The cable is 6-ft. long (1.8 m) and has a DB-9F connector on one end and a DB-9M connector on the other end. If custom length cables are to be made, they should be made with 9 conductor control cable with 22 to 24 AWG wire. The pins should be wired one-to-one between the male and female connectors. The maximum distance between the panel and the last expansion panel should be 25 ft. (7.6 m). To connect an accessory panel to an intercom panel:

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1. Plug the DB-9M end of the cable supplied into the “Accessory Panel” connector on the back of the panel.

2. Plug the DB-9F end into the “From Intercom Panel” connector on the rear panel of the accessory panel.

To connect an additional accessory panel:1. Plug the DB-9M end of the additional key panel’s cable into the “To

Next Expansion Panel” connector on the back of the preceding key panel.

2. Plug the DB-9F end of that cable into the “From Intercom Panel” connector on the back of the additional key panel.

More panels can be added by using this “daisy-chaining” method.The numbering of expansion selectors will be in the order of the daisy chaining. The first panel will be selectors 1 to 20, the second will be selectors 21 to 40, and so forth.

CONFIGURATIONAfter physically placing the key panels and connecting them to a panel, the number of accessory keys installed in the panel must be programmed into the configuration program. Refer to the Eclipse Configuration System Instruction Manual for more information.

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MAINTENANCEINTRODUCTIONThis chapter provides panel microprocessor resetting instructions, maintenance menu use, troubleshooting guidelines, schematics, assembly drawings, and component lists.

PANEL RESETThe panel’s microprocessor has a reset button located in an unmarked hole just below the program volume knob on the right side of the unit’s front panel. If the panel is acting erratically, try resetting it by performing one of the following:

• Insert a small screwdriver or a stiff piece of wire (such as a bent paper clip) into the hole and pushing the reset button.

• Unplug the panel from AC power and reconnect.

TROUBLESHOOTINGWhen experiencing the symptoms listed below, attempt the following solutions in the order outlined. The solutions are listed in order of difficulty with the first being the most simple and easy.

• The panel’s display and all front-panel indicators fail to light.1. Check mains AC power into the panel.2. Ensure the external power supply is properly connected to the

panel.3. Replace the panel.• The display shows unexpected characters.1. Power the panel off and turn it back on.2. Reset the panel’s matrix card in the matrix frame.3. Replace the panel.• The LED indicator above a selector does not light when the

selector is pressed.1. Ensure the selector has a label assigned to it (the LED indicator will

not light without an assigned label).2. Reset the panel.3. Replace the panel.

• Keypad button functions do not operate, or the panel beeps when a button is pressed (affected buttons could include “Assign,” “Panel,” “Dial,” “Menu,” and “Swap”).

3

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1. Ensure the function has not been inhibited from the configuration program of the panel’s local Configuration menu.

2. Reset the panel.3. Replace the panel.• The panel appears to activate talk paths, but other panels can’t

hear the panel operator.1. Check “Mic On/Off” and “Panel Mic” buttons to ensure the intended

microphone is selected and on.2. If the correct microphone is turned on, ensure the panel audio has

not been muted externally through the logic inputs.3. Make sure the panel has not been defined as a nearby panel.4. Activate the Matrix Loopback mode from the panel’s Maintenance

menu to check the audio paths to the matrix.5. Enable eavesdropping on the panel.6. Test the integrity of the panel’s audio path by temporarily setting a

forced listen to it.7. Reset the panel.8. Replace the panel.• The panel is inoperative and all red LEDs flash slowly.1. Wait 60 seconds. If the matrix frame has just been powered up, it is

possible it is still downloading the configuration to the Matrix cards.2. Ensure the cable connecting the panel to the matrix is plugged in at

both ends.3. Check the integrity of the data paths, especially the polarity for

panels using a COM-10 communication module.4. Check the configuration program to ensure the panel has been

assigned the correct port type.5. Confirm the matrix card type matches the panel. Panels with

COM-10 communication modules should have an MVX-A16. 6. Reset the panel’s matrix card in the Matrix frame.7. Replace the panel’s matrix card in the Matrix frame.8. Reset the panel.9. Replace the panel.• No audio from the panel’s speaker.1. Ensure the ‘Intercom” knob on the panel’s front panel is turned up.2. Ensure the “Speaker On/Off” button is on.3. Check whether audio can be heard in a headphone.4. Check the configuration program and the panel’s logic inputs to

ensure the speaker has not been software disabled.5. Test the integrity of the panel’s audio path by temporarily setting a

forced listen to it.6. Reset the panel’s Matrix card in the Matrix frame.7. Replace the panel’s Matrix card in the Matrix frame.8. Reset the panel.

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9. Replace the panel.• The operator cannot hear another panel’s page or call signal

tones.1. Adjust the “Page Volume” control of the panel using the

configuration program (refer to the Eclipse Configuration System Manual).

2. Check the panel’s configuration to see if page override is enabled.• Announce tones (eavesdropping indication, change tones, etc.)

aren’t heard at the panel.Check the configuration program to see if the monitoring tones and change tones are enabled.

• No speaker audio from the external program feed.1. Check the “Program” knob on the panel’s front panel.2. Check the program source.3. Reset the panel.4. Replace the panel.• The headphone isn’t receiving audio from the external program

feed.1. If the external program feed is audible in the speaker, check the

panel’s configuration program to ensure the program was not disabled for the second earphone feed.

2. Replace the panel.• Accessory panels do not function.1. Check the accessory panel’s connection on the panel’s rear panel.2. Ensure the external AC power transformers are correctly connected

to the accessory panels.3. Check the configuration program to ensure the correct number of

selectors are configured.

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BILL OF MATERIALS

Miscellaneous

Device Description Part No.

Cable 26 Pin 3 in Ribbon 730078

Cable 34 Pin Ribbon 730181

Cable 20 Pin Ribbon, 2mm connectors 730208

Display 60 x 480 Pixel EL Display 390056

Speaker 2 1/2 in. 8 OHM 3.5W 500103

Cord Power 610022

Power Supply +5, +12, & -12 V 760050

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TECHNICAL REFERENCE

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SP

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AU

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BE

EP

TALK

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RA

M+

AU

DIO

LEV

3

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CLK

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

A0

10A

19

A2

8A

37

A4

6A

55

A6

4A

73

A8

25A

924

A10

21A

1123

A12

2A

1326

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1

%%

oCS

%%

o20

%%

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%%

o22

%%

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%%

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D0

11D

112

D2

13D

315

D4

16D

517

D6

18D

719

A0

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A2

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37

A4

6A

55

A6

4A

73

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25A

924

A10

21A

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A12

2A

1326

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1

%%

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%%

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%%

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%%

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%%

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%%

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D0

11D

112

D2

13D

315

D4

16D

517

D6

18D

719

594837261

4 56

1 2 3 4 5

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34

1110

A0

12A

111

A2

10A

39

A4

8A

57

A6

6A

75

A8

27A

926

A10

23A

1125

A12

4A

1328

A14

29

%%

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%%

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%%

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%%

o24

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31

O0

13O

114

O2

15O

317

O4

18O

519

O6

20O

721

A15

3A

162

NC

30N

C1

54

A0

12A

111

A2

10A

39

A4

8A

57

A6

6A

75

A8

27A

926

A10

23A

1125

A12

4A

1328

A14

29

%%

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%%

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%%

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%%

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O0

13O

114

O2

15O

317

O4

18O

519

O6

20O

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NC

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AB

113

AB

214

AB

315

AB

416

AB

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AB

618

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AB

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921

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1022

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1224

AB

1325

AB

1426

AB

1527

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1628

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1729

AB

1830

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1931

DB

95

DB

106

DB

117

DB

128

DB

139

DB

1410

DB

1511

DB

094

DB

195

DB

296

DB

397

DB

599

DB

71

DB

498

DB

610

0

DB

84

VA0

33VA

134

VA2

35VA

336

VA4

37VA

538

VA6

39VA

740

VA8

41VA

942

VA10

43VA

1162

VA12

63VA

1364

VA14

65VA

1566

VD

044

VD

145

VD

246

VD

347

VD

448

VD

549

VD

650

VD

751

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VD

955

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1056

VD

1157

VD

1258

VD

1359

VD

1460

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VW

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S0

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CS

169

UD

370

UD

271

UD

172

UD

073

LD3

74LD

275

LD1

76LD

077

VDD3

VDD53VSS 2

VSS 52

YD

78LP

79X

SC

L81

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XS

CL280

LCD

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ME

MC

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ME

MW

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92

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C2

93

76

TR2

CV

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3

DIS

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THR

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R4VCC8

GND 1

A1

CLR

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QA

3Q

B4

QC

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14 3

2 5

1 2

3

1

910

A1

B2

C3

G1

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2A4

G2B

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Y0

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114

Y2

13Y

312

Y4

11Y

510

Y6

9Y

77

12

3X

013

X1

14X

215

X3

12X

41

X5

5X

62

X7

4

INH 6

A11

B10

C9

X3

VDD16VSS 8VEE 7

12

3

1234

12

3

1112

12

3

OE

1

GN

D2

OU

T3

VC

C4

1 2

3

1 2

3

1415

12

3

56

1 2 3 4 5 6 7 8 9 10

A0

10A

19

A2

8A

37

A4

6A

55

A6

4A

73

A8

25A

924

A10

21A

1123

A12

2A

1326

A14

1

%%

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%%

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%%

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%%

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%%

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%%

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D0

11D

112

D2

13D

315

D4

16D

517

D6

18D

719

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10A

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55

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73

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25A

924

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21A

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2A

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1

%%

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%%

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%%

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%%

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%%

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D0

11D

112

D2

13D

315

D4

16D

517

D6

18D

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SE

R14

A 15B 1C 2D 3E 4F 5G 6H 7

SRCLK11

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RCLK12

OC10

QH

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SERCLK11

RESET10

LTCHCLK12

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QA 15QB 1QC 2QD 3QE 4QF 5QG 6QH 7Q

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9

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CLR

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CT

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GND 4

12345

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93A

292

A3

91A

490

A5

89A

687

A7

86A

885

A9

84A

1082

A11

81A

1280

A13

79A

1478

A15

77A

1675

A17

74A

1873

A19

72

D0

51D

152

D2

53D

354

D4

56D

557

D6

58D

759

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PN

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D10

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1065

D11

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1166

D12

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1268

D13

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1369

D14

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1470

D15

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11(R

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E12(/U

DS

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195

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296

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PB

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PB

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PB

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TIN

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PB

36

SP

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SP

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SP

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BR

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SD

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PA6

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TS2-

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TS2-

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LK2-

PA3

41R

CLK

2-PA

243

TXD

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144

RX

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PA0

45

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129

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149

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150

TCLK

133

RC

LK1

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D1

34R

XD

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EX

TAL

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XTA

L19

CLK

020

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BU

SW

22D

ISC

PU

21

(/BR

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LO15

(/BG

AC

K)/I

PL116

VCCP17VCCQ113

VC

CS

YN

25

VCCS136VCCD160VCCQ262VCCA183 GNDP 100GNDA2 88GNDA1 76GNDD1 67GNDQ2 61GNDD2 55GNDS1 42GNDS2 31

GN

DS

YN

23

GNDQ1 14GNDP2 10

PA12

(MO

DC

LK)

35

XFC

24

(/BG

)/IP

L217

1 2 3 4 5

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

1 2 3 4 5

34

98

1 2 3

1 23

1

32

815714613512411310291

A1

A2

A3

A4

A8

A9

A10

A11

A12

TXD

2

D8

D12

D13

D15

D0

D3

D7

D4

D6

D2

D1

RX

D2

TES

T

TXD

1

SP

TXD

SP

TXD

RX

D1

A5

A7

A6

D11

D10

D9

A16

A17

A13

D14

A14

D5

D0

D1

D2

D3

D4

D5

D6

D7 D8

D9

D10

D11

D12

D13

D14

D15

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SA

1A

2A

3 A7

A5

A4

A6 A10

A9

A11

A8

A14

A12

A13

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R/W

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S

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CK

RE

S

CL8

VA0

VA1

VA2

VA3

VA4

VA5

VA6

VA7

VA8

VA9

VA10

VA11

VA12

VA13

VA14

VA0

VA1

VA2

VA3

VA7

VA6

VA5

VA4

VA8

VA11

VA10

VA9

VA12

VA14

VA13

VA0

VA1

VA2

VA3

VA4

VA5

VA6

VA7

VA8

VA9

VA10

VA11

VA12

VA13

VA14

VD

0V

D1

VD

3V

D2

VD

6V

D7

VD

5V

D4

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8V

D9

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11V

D10

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D15

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D12

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D1

VD

3V

D2

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6V

D7

VD

5V

D4

VD

8V

D9

VD

11V

D10

VD

14V

D15

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13V

D12

D13D

0D

1D

2D

3D

4D

5D

6D

7

D14

D15

A1

A2

A3

A4

A7

A8

A6

A5

A9

A10

A11

A12

A16

A14

A13

A17

D8

D9

D10

D11

D12

A3

A1

A6

A4

A5

A8

A7

A2

A10

A16

A14

A9

A13

A11

A12

A17

/CS

0

D0

D1

D2

D3

D6

D7

D5

D4

D14

D15

D8

D9

D10

D11

D12

D13

A3

A1

A6

A4

A5

A8

A7

A2

A10

A14

A9

A13

A11

A12

A3

A1

A6

A4

A5

A8

A7

A2

A10

A14

A9

A13

A11

A12

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VD

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VD

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RE

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D0

D1

D2

D3

D4

D5

D6

D7

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A3

A4

A5

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SP

CLK

SP

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SPRXD

SP

CLK

AU

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SP

CLK

SP

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SPTXD

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A15

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A15

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ller

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DG

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GN

DG

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RO

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D2

D0

D1

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D4

D6

D5

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'IC2'

'IC3'

'IC4'

'IC5'

'IC6'

'IC7'

'IC8'

'IC9'

'IC10

''IC

11'

'IC12

''IC

13'

'IC14

''IC

15'

'IC16

''IC

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'IC18

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IC #

+5V

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& G

ND

.

PIN

14

PIN

7

IC-3

PIN

28

PIN

14

PIN

32

PIN

28

PIN

28

PIN

32

PIN

28

PIN

14

PIN

7

PIN

16

PIN

14

PIN

14

PIN

16

PIN

14

IC-4

IC-5

IC-7

IC-1

0

IC-1

1

IC-1

2

IC-1

3P

IN 1

6P

IN 8

IC-1

4

IC-1

7

PIN

14

PIN

7

PIN

16

PIN

8

IC-1

8P

IN 1

6P

IN 8

IC-1

9P

IN 1

PIN

8

PO

WE

R IN

PU

T

DAT

A O

UT

+5V

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CK

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VR

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RX

DTX

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+5 V

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GN

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STR

OB

E

SP

TXD

SP

RX

D

SP

CLK

GN

D

TO E

XPA

NS

ION

PAN

ELS

+12A

+12A

+5V

DG

ND

DG

ND

DG

ND

DG

ND

DG

ND

DG

ND

DG

ND

DG

ND

DG

ND

VS

HS

XS

CL

VID

0

VID

1

VID

2

VID

3

DIM

'IC9'

'IC9'

'IC9'

'IC6'

RE

AR

PA

NE

LC

ON

NE

CTO

R

TO C

OM

MO

DU

LE

NO

TE: A

LL R

ES

ISTO

RS

1/1

0 W

SM

D U

NLE

SS

OTH

ER

WIS

E N

OTE

D

(OD

D)

(EV

EN

)

'IC6'

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 7

THIS PAGE INTENTIONALLY BLANK

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 8

Figure 3-11: Analog Block diagram—ICS-2003 Main PCB

EQ

EQ

EQ

DTM

F G

ener

ator

AU

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Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 9

THIS PAGE INTENTIONALLY BLANK

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 1 0

Figure 3-12: ICS-2003 Main PCB Sheet 2 of 2

AA

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Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 1 1

THIS PAGE INTENTIONALLY BLANK

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 1 2

Figure 3-13: Assembly Drawing—ICS-2003 Main PCB

1ST

EA

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Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 1 3

BILL OF MATERIALS FOR THE ICS-2003/2003T MAIN PCB

Capacitors

Value Type Volts Tol. Part # Designator

47pF Ceramic Disc SMD

50 5% 151120 C63 C69 C83

100pF Ceramic Disc SMD

50 5% 151124 C67 C74

220pF Ceramic Disc SMD

50 5% 151128 C32 C38

0.0015µF

Ceramic Disc SMD

50 5% 151138 C73

0.0022µF

Ceramic Disc SMD

50 10% 151152 C4 C5 C36 C52 C56

0.0033µF

Ceramic Disc SMD

50 10% 151154 C48

0.0047µF

Ceramic Disc SMD

50 10% 151156 C44 C76 C78 C80

0.0068µF

Ceramic Disc SMD

50 10% 151158 C58

0.01µF Ceramic Disc SMD

50 10% 151160 C3 C42 C61 C98

0.015µF Ceramic Disc SMD

50 10% 151162 C41

0.022µF Ceramic Disc SMD

50 10% 151164 C40

0.047µF Ceramic Disc SMD

50 10% 151168 C75 C50

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 1 4

0.1µF Ceramic Disc SMD

50 10% 151172 C1 C12 C13 C14 C15 C16 C17 C18 C19 C20 C21 C22 C23 C24 C25 C26 C27 C28 C29 C30 C31 C37 C39 C47 C49 C53 C54 C59 C60 C62 C65 C68 C70 C71 C72 C77 C79 C81 C86 C87 C90 C92 C94 C95 C96 C97 C100 C102 C104 C105 C106 C110

.33µF Ceramic Disc SMD

25 10% 151178 C82 C109

4.7µF Tantalum SMD

16 10% 151189 C66

10µF Tantalum SMD

25 10% 151192 C2 C33 C88 C89 C101 C103

22µF Aluminum SMD

50 20% 151200 C34 C43 C45 C51 C55 C57 C64

220µF Aluminum SMD

25 10% 151204 C6 C8 C10 C11 C46

1000µF Aluminum 35 150092 C35 C107 C108

2200µF Aluminum 25 150120 C7 C9

Value Type Volts Tol. Part # Designator

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 1 5

Resistors & Resistor Packs

Value Power Type Tol. Part # Designator

2 Ω 1/2 Carbon Film 5% 410173 R136 R137

2.2 Ω 1/10 SMD 5% 411181 R64

8.2 Ω 1/4 Carbon Film 5% 410166 R41 R44

15 Ω 1 Carbon Film 5% 410214 R128

22.1 Ω 1/10 SMD 5% 411230 R94 R96 R106 R109 R145

47.5 Ω 1/10 SMD 1% 411262 R47 R58 R74

82.5 Ω 1/10 SMD 1% 411285 R81 R138 R139 R140 R141 R142 R143 R144 R146 R147 R148

100 Ω 1/10 SMD 1% 411293 R87

221 Ω 1/10 SMD 1% 411326 R16 R27 R28 R29 R30 R32 R39 R42 R50 R65

475 Ω 1/10 SMD 1% 411358 R5 R151

680 Ω 1/2 Carbon Film 5% 410165 R129

825 Ω 1/10 SMD 1% 411381 R150

1.00 KΩ 1/10 SMD 1% 411389 R14 R17 R18 R89R120

1.21KΩ 1/10 SMD 1% 41139 R53 R70

1.50KΩ 1/10 SMD 1% 411406 R15

2.21KΩ 1/10 SMD 1% 411422 R72

2.74KΩ 1/10 SMD 1% 411431 R22 R35 R56 R71

3.32KΩ 1/10 SMD 1% 411439 R85 R86

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 1 6

4.02KΩ 1/10 SMD 1% 411447 R51 R52 R68 R82R83

4.32KΩ 1/10 SMD 1% 411450 R61 R62

4.75KΩ 1/10 SMD 1% 411454 R24 R25 R66 R110

8.25KΩ 1/10 SMD 1% 411477 R57

9.09KΩ 1/10 SMD 1% 411481 R118

10.0KΩ 1/10 SMD 1% 411485 R1 R2 R3 R4 R6 R7 R8 R9 R10 R11 R12 R19 R20 R26 R36 R37 R48 R55 R60 R67 R73 R75 R78 R79 R99 R100 R102 R107 R114 R115 R116 R123 R124 R125 R132 R133 R134 R135

12.1KΩ 1/10 SMD 1% 411493 R119

15.0KΩ 1/10 SMD 1% 411502 R93

22.1KΩ 1/10 SMD 1% 411518 R69 R97 R111

23.7KΩ 1/10 SMD 1% 411521 R54

27.4KΩ 1/10 SMD 1% 411527 R23

33.2KΩ 1/10 SMD 1% 411535 R49 R90 R91 R95 R103 R104 R108

47.5KΩ 1/10 SMD 1% 411550 R121

56.2KΩ 1/10 SMD 1% 411557 R77

Value Power Type Tol. Part # Designator

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 1 7

Diodes and Transistors

Integrated Circuits

68.1KΩ 1/10 SMD 1% 411565 R63

100KΩ 1/10 SMD 1% 411581 R13 R31

150KΩ 1/10 SMD 1% 411598 R92 R105 R112 R117 R130

1.0MΩ 1/10 SMD 5% 411677 R84

1.2MΩ 1/10 SMD 5% 411685 R80

2.2MΩ 1/10 SMD 5% 411710 R76

Device Description Part # Designator

Diode BAV70 Dual Diode Com Cath

481019 D1 D4

Diode BAV99 Dual Diode Series SMD

481033 D2 D3 D5 D6 D7 D8 D9 D10 D11 D12

Transistor 2222A NPN 40V 600ma SMD

481026 Q7 Q8 Q9

Transistor 2907A PNP 60V 600ma SMD

481027 Q1

Transistor J175 P-Ch JFET SMD

481056 Q6

Transistor MPSA14 NPN 30V 300ma SMD

481038 Q4 Q5

Device Description Part # Designator

Analog IC 555 CMOS TIMER SMD

481051 IC16

Analog IC LM384 POWER 4W OP AMP

480012 IC21

Value Power Type Tol. Part # Designator

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 1 8

Analog IC LM833 Dual Opamp SMD

481023 IC20 IC22 IC23 IC24 IC25 IC28 IC30

Analog IC SSM2161 4-Ch Vol-ume Ctn. SMD

481055 IC31 IC32 IC34

Analog SW DG444 Quad SPST Analog SW

481050 IC33

DTMF Gen. TP 5088 DTMF GEN. 480196 IC26

Logic IC 74AC08 Quad 2-IN AND Gate

481053 IC14

Logic IC 74HC14 Hex Schmitt Trig Invert

481052 IC4

Logic IC 74HC138 CMOS 3-8 Decoder

481059 IC13

Logic IC 74HC393 Dual 4 Bit Bin Cnt

481058 IC1

Logic IC 74HC589 Par IN/SER Out SMD

481054 IC18

Logic IC 74HC595 SerIN/PAROut SMD

481036 IC17 IC27

Logic IC 74HC4050 Hex Buf SMD

481057 IC19

Logic IC 74HC4051 8-CH Mux SMD

481001 IC15

Micro. P 68LC302 Micro Cont SMD

481049 IC9

ROM Mem. EPROM ASSY, ODD, ICS-2003

710430 IC5

ROM Mem. EPROM ASSY, EVEN, ICS-2003

710431 IC11

Regulator 7705 Supply Supervi-sor SMD

481018 IC2

RAM Mem. 62256 CMOS SRAM 32K X 8

481047 IC3 IC7 IC10 IC12

Device Description Part # Designator

CI

lear-Com Communication SystemsCS-2003 Intercom Panel Instruction Manual

3 - 1 9

Miscellaneous

Video Cont. SED1353 LCD Graph-ics Control

481060 IC6

Device Description Part # Designator

Clock Osc 16.384MHZ OSC. SMD 231002 IC8

Connector DB-9F RT ANG PC MTG 210186 P2

Connector DB-15F RT ANG PC MTG 210187 P1

Connector 32 PIN IC DIP SOCKET .600

210324 IC5 IC11

Connector 2 X 10 2MM HEADER 210356 J18

Crystal 3.579545MHZ PARALLEL 230001 Y1

Fuse 0.65A POLYFUSE 520043 F2

Fuse 1.35A POLYFUSE 520044 F1 F3

Relay SPDT 12V MINI PC 450006 K1 K2

Transformer 10K-10K Audio Xformer 560020 T1

Device Description Part # Designator

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 2 0

Figure 3-14: Schematic—ICS-2003 Front Panel PCB Rev. B

AA

BB

CC

DD

EE

44

33

22

11

Sch

emat

ic

ICS

-200

3 Fr

ont P

anel

7104

33 -

SC

H -

D -

BD

11

7104

33S

B.D

SN

Cla

rk M

cCoy

08/1

4/98

----

----

----

----

----

---

AB

2442

2505

Rel

ease

to P

rodu

ctio

n

Rem

ove

CLK

net

08/1

4/98

CH

K

DW

N

AP

P

DAT

ED

ATE

DAT

E

OR

CA

D P

/N

SH

EE

T:O

F:

SC

ALE

SIZ

ED

WG

No.

RE

V

TITL

E:

CLE

AR

-CO

M

INTE

RC

OM

SY

STE

MS

R

RE

VE

CO

#D

ES

CR

IPTI

ON

DAT

EB

YC

HK

S3

R67

3.3K

S2

C4

.1uF

C5

.1uF

IC8

74H

C58

9A

R37

3.3K

R43

3.3K

R40

3.3K

R46

3.3K

R52

3.3K

R59

3.3K

R49

3.3K

R55

3.3K

IC5C

74H

C14

R76

3.3K

S4

IC6

74H

C58

9A

D4

LST2

D3

TLK

2

S1

S5

D8

LST4

D7

TLK

4D

6LS

T3D

5TL

K3

J2

R9

1.2K

D10

LST5

D9

TLK

5

IC3

74H

C59

5

D12

LST6

R16

470

R15

1.2K

R14

470

R13

1.2K

R12

470

R11

1.2K

R10

470

R68

3.3K

S2

D16

LST8

D15

TLK

8D

13TL

K7

D14

LST7

D11

TLK

6

S6

S5

S4

S3

C1

1uF

+C

2

.1uF

S8

S7

R44

3.3K

R41

3.3K

R47

3.3K

R38

3.3K

IC5F

74H

C14

R60

3.3K

R50

3.3K

R56

3.3K

R53

3.3K

C8

.1uF

C6

.1uF

C7

.1uF

R77

3.3K

S13

S12

S11

S10

S9

S16

S15

S14

R28

470

R27

470

R26

470

R25

470

R69

3.3K

D29

MIC

D28

SP

KD

26LI

STL

EV

D27

PAN

EL

R62

3.3K

R19

1.2K

R18

470

R17

1.2K

D18

LST9

D17

TLK

9D

22LS

T11

D19

TLK

10D

20LS

T10

R24

470

R23

1.2K

R22

470

R21

1.2K

R20

470

D24

LST1

2D

23TL

K12

D21

TLK

11

IC4

74H

C59

5

R57

3.3K

R61

3.3K

S8

S7

S9

S6

R70

3.3K

D30

BAV

70

C11

.1uF

C12

.1uF

C10

.1uF

S1

C9

.1uF

S10

S12

S11

S13

IC7

74H

C58

9A

IC1

74H

C59

5

R71

3.3K

IC5E

74H

C14

R29

1.2K

R63

3.3K

S14

C13

10uF

+

D2

LST1

D1

TLK

1

R72

3.3K

R35

3.3K

R34

3.3K

R64

3.3K

IC5A

74H

C14

IC5B

74H

C14

R73

3.3K

R65

3.3K

R36

3.3K

IC11

74H

C58

9A

R42

3.3K

R39

3.3K

R33

31.6

K*

R45

3.3K

R48

3.3K

R51

3.3K

R58

3.3K

R54

3.3K

C3

.1uF

R30

3.3K

R1

1.2K

R4

470

R3

1.2K

R2

470

R74

3.3K

IC9

74H

C58

9A

R7

1.2K

R6

470

R5

1.2K

J1

R8

470

R66

3.3K

IC5D

74H

C14

R32

5K P

OT

IC10

74H

C58

9A

R31

5K P

OT

IC2

74H

C59

5

J1

R75

3.3K

D25

AN

SB

K

VC

C

VC

C

VC

C

VC

C

VC

C

VC

C

VC

C

VC

C

VC

CV

CC

VC

C

VC

CV

CC

SE

R14

A 15B 1C 2D 3E 4F 5G 6H 7

SRCLK11

SRLOAD13

RCLK12

OC10

QH

9

56

SE

R14

A 15B 1C 2D 3E 4F 5G 6H 7

SRCLK11

SRLOAD13

RCLK12

OC10

QH

9

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

DIN

14

SERCLK11RESET 10LTCHCLK12OE 13

QA15 QB1 QC2 QD3 QE4 QF5 QG6 QH7 QH

'9

1312

DIN

14

SERCLK11RESET 10LTCHCLK12OE 13

QA15 QB1 QC2 QD3 QE4 QF5 QG6 QH7 QH

'9

12

3

SE

R14

A 15B 1C 2D 3E 4F 5G 6H 7

SRCLK11

SRLOAD13

RCLK12

OC10

QH

9

DIN

14

SERCLK11RESET 10LTCHCLK12OE 13

QA15 QB1 QC2 QD3 QE4 QF5 QG6 QH7 QH

'9

1110

12

34

SE

R14

A 15B 1C 2D 3E 4F 5G 6H 7

SRCLK11

SRLOAD13

RCLK12

OC10

QH

9S

ER

14

A 15B 1C 2D 3E 4F 5G 6H 7

SRCLK11

SRLOAD13

RCLK12

OC10

QH

9

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

98

13

2

SE

R14

A 15B 1C 2D 3E 4F 5G 6H 7

SRCLK11

SRLOAD13

RCLK12

OC10

QH

9

13

2D

IN14

SERCLK11RESET 10LTCHCLK12OE 13

QA15 QB1 QC2 QD3 QE4 QF5 QG6 QH7 QH

'9

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

TXD

RX

DC

LKS

TRO

BE

/CLK

IC1

IC2

IC3

IC4

IC5

IC6

IC7

IC8

IC9

IC10

IC11

/RE

SE

T

+5V

GN

D

PG

ND

TXD

RX

DC

LK/S

TRO

BE

PR

G W

IPE

RIN

T W

IPE

R

RE

SE

T

+5V

+5V

GN

DG

ND

GN

D

GN

DG

ND

GN

DG

ND

GN

DG

ND

GN

D

+5V

To M

ain

Boa

rd

INTE

RC

OM

VO

LUM

EP

RO

GR

AM

VO

LUM

E

AS

SY

# 71

0433

MA

IN F

RO

NT

PAN

EL

PC

B

P+5

V

'6'

'2'

'9'

'5'

'1'

'12'

'8'

'4'

'11'

'TLK

BA

CK

''7

''S

EL'

'3'

'10'

MIC

ON

/OFF

SP

K O

N/O

FF

PAN

EL

MIC

SE

L

LIS

T LE

V A

DJ

#1 K

EY

#2 K

EY

#3 K

EY

#4 K

EY

#5 K

EY

#6 K

EY

#8 K

EY

#9 K

EY

#0 K

EY

#7 K

EY

* K

EY

# K

EY

AS

SY

# 71

0434

KE

YB

OA

RD

PC

B

'SE

L''S

EL'

'SE

L''S

EL'

'SE

L''S

EL'

'SE

L''S

EL'

'SE

L''S

EL'

'SE

L'

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 2 1

THIS PAGE INTENTIONALLY BLANK

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 2 2

Figure 3-15: Assembly Drawing—ICS-2003 Front Panel PCB Rev. B

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 2 3

BILL OF MATERIALS FOR THE ICS-2003/2003T FRONT PANEL PCBCAPACITORS

Resistors & Resistor Packs

Value Type Volts Tol. Part # Designator

0.1µF Ceramic Disc SMD

50 10% 151172 C2 C3 C4 C5 C6 C7 C8 C9 C10 C11 C12

1µF Tantalum SMD 16 10% 151185 C1

10µF Tantalum SMD 25 10% 151192 C13

Value Power Type Tol. Part # Designator

475 Ω 1/10 SMD 1% 411358 R2 R4 R6 R8 R10 R12 R14 R16 R18 R20 R22 R24 R25 R26 R27 R28

1.21KΩ 1/10 SMD 1% 411397 R1 R3 R5 R7 R9 R11 R13 R15 R17 R19 R21 R23 R29

3.24KΩ 1/10 SMD 1% 411438 R30 R34 R35 R36 R37 R38 R39 R40 R41 R42 R43 R44 R45 R46 R47 R48 R49 R50 R51 R52 R53 R54 R55 R56 R57 R58 R59 R60 R61 R62 R63 R64 R65 R66 R67 R68 R69 R70 R71 R72 R73 R74 R75 R76 R77

31.6KΩ 1/10 SMD 1% 411533 R33

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 2 4

DIODES AND TRANSISTORS

INTEGRATED CIRCUITS

MISCELLANEOUS

Device Description Part # Designator

Diode BAV70 Dual, Com. Cath. SOT23

481019 D30

LED Red 5ma LED SMD 0805

391001 D1 D3 D5 D7 D9 D11 D13 D15 D17 D19 D21 D23 D25

LED Green 5ma SMD 0805 391002 D2 D4 D6 D8 D10 D12 D14 D16 D18 D20 D22 D24 D26 D27 D28 D29

Device Description Part # Designator

Logic IC 74HC14 Hex Schmitt Trig S0IC16

481052 IC5

Logic IC 74HC589 Par IN/SER Out SMD

481054 IC6 IC7 IC8 IC9 IC10 C11

Logic IC 74HC595 SerIN/PAROut SMD

481036 IC1 IC2 IC3 IC4

Device Description Part # Designator

Knob Grey Insert .61 Dia. 240076 R32

Knob Grey Insert .45 Dia. 240077 R31

Pot 5K 470081 R32

Pot 5K 470082 R31

Switch SP3T MOM-OFF-MOM PC Mtg

510080 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14

Switch DPDT Mom. Push-button Switch

510102 S1

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 2 5

MISCELLANEOUS KEYBOARD PARTS

Device Description Part # Designator

Connector 11 Pos Dual Row Socket

210362 J1

Keycap SET OF 12, Key-board

240071

Keycap SET OF 4, Keyboard 240072

Switch Push-button, Key-board

510082 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11S12 S13 S14 S15 S16

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 2 6

Figure 3-16: COM-10 Communications Module Schematic Rev. A

AA

BB

CC

DD

EE

44

33

22

11

Sch

emat

ic

CO

M-1

0 Is

olat

ed C

OM

Mod

ule

7104

29 -

SC

H -

B -

AB

11

7104

29S

A.D

SN

Cla

rk M

cCoy

04/0

8/98

----

----

----

----

----

---

A24

42R

elea

se T

o P

rodu

ctio

n

CH

K

DW

N

AP

P

DAT

ED

ATE

DAT

E

OR

CA

D P

/N

SH

EE

T:O

F:

SC

ALE

SIZ

ED

WG

No.

RE

V

TITL

E:

CLE

AR

-CO

M

INTE

RC

OM

SY

STE

MS

R

RE

VE

CO

#D

ES

CR

IPTI

ON

DAT

EB

YC

HK

J1

IC1

MA

X14

90B

+ -

-+

OP

TO B

AR

RIE

R

J2 RJ-

45

J3 DB

-15M

C1

22uF

+

C2

.1uF

R33

.3K

R4

330

IC2D

74H

C00

IC2B

74H

C00

IC2A

74H

C00

IC2C

74H

C00

R7

330

R2

200

R1

3.3K

T1 5600

18

T2 ME

T-09

R5

150

R6

4.7K

C3

.002

2uF

VC

C

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34

VCC11VCC22VCC38VCC410 GND1 5

GND2 12

D1

3D

24

FS6

SD

7

DIN

9

RO

UT

11

AC

124

AC

223

A20

B19

Z18

Y17

ISO

VC

C122

ISO

VC

C214

ISO

DID

RV15

ISO

RO

DR

V21IS

OR

OLE

D13

ISO

CO

M116

1 2 3 4 5 6 7 8

815714613512411310291

1213114 5

61 2

3 9108

1

65

3

4

2

1

65

3

4

2

+5V

+5V

/IRQ

+5V

D3

D2

D0

D1

D7

D4

D6

D5

/WE

L

/CE

/OE

/AS

A3

/RE

S

A2

A1

422

RE

C

A4

422

XM

ITA

5

AG

ND

DG

ND

AG

ND

DG

ND

AG

ND

+12A

TALK

AU

DIO

-12A

LIS

T A

UD

IOA

GN

D

RS

-422

XM

IT+

RS

-422

XM

IT-

TALK

AU

DIO

+

TALK

AU

DIO

-

LIS

T. A

UD

IO +

LIS

T. A

UD

IO -

RS

-422

RE

C+

RS

-422

RE

C-

RS

-422

XM

IT+

RS

-422

XM

IT-

TALK

AU

DIO

+TA

LK A

UD

IO -

LIS

T. A

UD

IO +

LIS

T. A

UD

IO -

RS

-422

RE

C+

RS

-422

RE

C-

CH

AS

SIS

GN

DC

HA

SS

IS G

ND

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 2 7

Figure 3-17: Assembly Drawing - COM-10 Communications Module Rev. A

BILL OF MATERIALS FOR THE ICS-2003/ICS-2003T COM-10 PCBCAPACITORS

Value Type Volts Tol. Part # Designator

22µF Tantalum 16 150032 C1

0.1µF Monolithic 50 10% 150035 C2

0.0022µF Mylar 100 5% 150045 C3

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 2 8

RESISTORS & RESISTOR PACKS

INTEGRATED CIRCUITS

MISCELLANEOUS

Value Power Type Tol. Part # Designator

150Ω 1/4 Carbon Film 5% 410006 R5

200Ω 1/4 Carbon Film 5% 410072 R2

330Ω 1/4 Carbon Film 5% 410061 R4

4.7kΩ 1/4 Carbon Film 5% 410013 R6

3.3kΩ 1/4 Carbon Film 5% 410015 R3 R1

Device Description Part # Designator

Interface IC

1490B Isolated RS422 Inter-face

480242 IC1

Logic IC 74HC00 Quad NAND 480157 IC2

Device Description Part # Designator

Connector DB-15M Rt Ang PC Mtg 210188 J3

Connector RJ-45 Rt Ang 210335 J2

Transformer 600CT/600CT 560018 T1

Transformer 10K:10K 560034 T2

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 2 9

Figure 3-18: Schematic—OPT-100 (Aux Audio Option) Rev. A

ANALOG GROUND

ANALOG GROUND

TALK BUS

-15V

-15V

+15V

+15V

ANALOG GROUND

ANALOG GROUND

SA CONTROL

DIGITAL GROUND

-15V

+15V

25

26

24

23

22 21

20 19

18

17

16

15

14

13

12 11

10 9 8 7 6 5 4 3 2 1

1K

1K

OTHERWISE SPECIFIED

CHK.

BY

DATE

DESC.

ECO#

BEFORE PLATING

TOLERANCE: UNLESS

TITLE:

intercom systemsR R

EV

NO.

DWG

APP

CHK

DWN

DO NOT SCALE DRAWING

ANGLE +/-

REV

SCALE

DATE

DATE

DATE

.XXX +/-

ACAD P/N -

PLOT SIZE-

SIZE

SCHEMATIC

OPT-100

710327-SCH-C-

A

B. DOUGLAS

1/4/89

710327SA.DWG

C1=1

.015 1˚

A2074

RELEASE TO PRODUCTION

1/19/94

HCP

HOLES +/- .003

ACAD ARCHIVE

1=1

APR.

NOTES: (UNLESS OTHERWISE SPECIFIED)

1. ALL DIODES ARE 1N4148.

2. ALL CAPACITOR VALUES ARE LISTED IN MICROFARADS.

3. ALL RESISTORS ARE 1/4W, 5%, LISTED IN OHMS.

4. = ANALOG GROUND

= DIGITAL GROUND

8 7 6 5 1

15

14

13

12

34 2

91011

HOT MIC OUT

LINE OUT

SA OUT

DB15F

1K

23

25 21

19

17

15

13 11 9 7 5 3 1

246810

12

14

16

18

20

22

26

24

TOP VIEW

1K

1K

1K

MPS-

A55

+15V

15K 15K

MPS-

A05

1N4001

15K

4.7K

-15V

JQDR

NOT USED

LAST USED

REFERENCE DESIGNATORS

10 1 2 2

T K

3 2

SA N.C.

SA WIPE

SA N.Q.

J1

LINE OUT

R1

R2

R3

R4

R5

R6

T1

T2

T3

K1

K2

Q1

R7

R8

Q2

D1

R10 R9

J2

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 3 0

Figure 3-19: Assembly Drawing—OPT-100 Module Rev. A

BILL OF MATERIALS FOR THE OPT-100 PCBResistors & Resistor Packs

Diodes and Transistors

Value Power Type Tol. Part # Designator

1kΩ 1/4 Carbon Film 5% 410010 R1 R2 R3 R4 R5 R6

4.7kΩ 1/4 Carbon Film 5% 410013 R9

15kΩ 1/4 Carbon Film 5% 410017 R7 R8 R10

Device Description Part # Designator

Diode 1N4001 RECT 1A 50PIV 480001 D1

Transistor MPS-A05 NPN 60V 480052 Q2

Transistor MPS-A55 PNP 60V 480050 Q1

CI

lear-Com Communication SystemsCS-2003 Intercom Panel Instruction Manual

3 - 3 1

Miscellaneous

Device Description Part # Designator

Connector db-15fRT ANG PC MTG 210187 J1

Relay SPDT 24V MINI PC RELAY 450004 J1

Transformer AUDIO, 600CT/600CT 560018 K1 K2

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 3 2

Figure 3-20: Schematic—COM-20 Communication PCB Rev. C

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RAMA10

RAMA2/RAMCS

RAMA1RAMD7

RAMD6RAMA0RAMD5

RAMD0RAMD4RAMD1RAMD3

RAMD2

n/c

DS

ToD

STi

CD

STi

CD

STo F0

C16

In

TDIA

CLK

/IA

CLK

/I

GC

LK/1

TDO

TMSTRSTB

TCKSTM

MA0

MA1MA2MA3

MA4MA5MA6MA7MA8MA9MA10

MA11MA12

/MCS0/MWR/MRDMD0MD1MD2MD3

MD4MD5MD6MD7

C8

SC

LKFS

YN

C

CP

UA

3C

PU

A2

CP

UA

1C

PU

A0

CP

UA

4

CP

UE

Clk

/CP

UR

ES

CP

UR

/WC

PU

CE

1C

PU

CE

0C

PU

D7

CP

UD

6C

PU

D5

CP

UD

4

CP

UD

3C

PU

D2

CP

UD

1C

PU

D0

/CP

UIR

QM

OD

E

n/c

n/c

n/c

/CO

DE

CR

ES

MO

DA

/IRQ

AD

SP

RE

S

MO

DB

/IRQ

BM

OD

C/IR

QC

SP

CLK

SP

MIS

OS

PM

OS

IH

A2

HR

EQ

GP

IO2

RAMA7RAMA13

RAMA12/RAMWE

Test7

/C4Outn/

c

GP

IO3

RAMA14

n/c

Test6MA13

MA14

Test

3Te

st2

Test

1Te

st0

n/c

(CO

DE

C)

(DN

IC)

(RA

M)

(DS

P/E

PR

OM

)

(J4)

GP

IO1

GP

IO0

DS

I/OS

OD

SC

K/O

S1

DS

OD

R

Test

4

Test

5

(gnd

)

gnd

gnd

AG

ND

DGND

/HR

EQ

2

View1614 8 4 11

40

30

33

21

25

515559 4650

69

65

61

76

80

AVC

C

MA

15/M

CS

3

MA

6

MA2

EXTAL

SC

KT

MA16/MCAS

SV

CC

MODA/IRQA

SD

I1

DS

CK

/OS

1

Sho

wn

4-tim

es

PGND

MA

11

MD5

MD1

GPIO1

AG

ND

SVCC

/SS

/HA

2

MA17/MRAS

Top

3

2018 9 5 1

39

28

32

36

24

435458 4549

70

66

62

75

79

AVC

C

/MS

C0

MA

7

MA3

SCK/SCL

SD

O0

life

size

SG

ND

/RESET

WS

R

DS

I/OS

0

QGND

MA

12

MD6

MD2

GPIO2

QV

CC

SGND

MO

SI/H

A0

/MWR

SO

T-23

171512 6 2

38

27

31

35

23

425357 4448

71

67

63

74

78

QG

ND

DVCC

MA

8

MA

4

MA0

SD

O2

Pin

out f

or 8

0-P

in

QG

ND

MISO/SDA

SC

KR

QVCC

MA

13

DS

O

MD7

MD3

GPIO3

AG

ND

PCAP

MODC/NMI

/MRD

1

10 1913 7 3

37

26

29

34

22

41525660 47

72

68

64

73

77

DS

P56

0004

AGND

DGND

MA

9

MA

5

MA1

SD

O1

BAV

99

QV

CC

PINIT

WS

T

SG

ND

MA

14

MODB/IRQB

SD

I0

QFP

Pac

kage PVCC

MA

10

DR

MD4

MD0

GPIO0

EX

TAL=

10.2

4 M

Hz

VA

DO1

DI1

SMODE1

LIN

2

Dig

ital

1

5

9

1519

34 38 42

24

28

32

/RE

SE

T

Gro

und

SD

IN

n/c

n/c

n/c

AG

ND

/INT

MF6

LIN

1

MF8 LOUT11

4

8

141822

37 41

23

27

31

CLK

IN

Ana

log

SD

OU

T

Reg

ion

RE

FGN

D

CDIN

CCLKn/c

n/c

RIN

2

MF7 ROUT10

3

7

13172136 40 44

26

30

VD

Pla

ne

SC

LK

Reg

ion

RE

FBY

P

CD

OU

T

/CCSn/c

n/c

n/c

RIN

1

SMODE2/PDN

2

6

12162035 39 43

25

29

33

DG

ND

Gro

und

SS

YN

C

Pla

ne RE

FBU

F

SM

OD

E3

n/c

n/c

n/c

CS

4218

life

size

44-P

in T

QFP

Sho

wn

3-tim

es

Pac

kage

Pin

out f

or 23

13

28

9

Pac

kage

26

7

Sho

wn

2-tim

es

18

24 5

16

11

28-P

in P

LCC

14

MT8

971B

P

life

size

12

Pin

out f

or27

17

8

25

15

6

10

4321

2021

19

22

n/c

n/c

n/c

n/c

n/c

n/c

LOU

TV

Bia

sV

Ref

TES

TLI

NV

DD

/F0o

DS

Ti/D

iD

STo

/Do

VS

SC

DS

To/C

Do

CD

STi

/CD

i

MS2

MS1MS0RegC/F0/CLD

LOUT DISPrecanOSC1OSC2

/C4/TCK

"TA

LK_A

UD

IO" i

nput

leve

l is

limite

d in

the

pane

l to

+6dB

u.

Inpu

t Tal

k am

plifi

er g

ain

is s

et to

-36d

B.

CO

DE

C in

put c

lippi

ng le

vel i

s +2

dBu

(RE

FBU

F vo

ltage

+ 1

.0Vr

ms)

.

CO

DE

C o

utpu

t atte

nuat

ion

is s

et to

-13.

5dB

.

CO

DE

C o

utpu

t Lis

ten

ampl

ifier

gai

n is

set

to +

9dB

.

"LIS

TEN

_AU

DIO

" lev

el s

houl

d be

the

sam

e as

"TA

LK_A

UD

IO".

The

MAT

RIX

+III

sets

a +

10dB

u he

adro

om a

bove

max

imum

aud

io le

vel.

Not

e: T

alk

and

List

en a

mpl

ifier

gai

n is

sues

.

Pha

se L

ocke

d Lo

op

C16

- IC

9,P

in4

/C4

- IC

9,P

in3

C8/

CLK

IN -

IC7,

Pin

41

DN

IC/F

PG

A/P

LL c

lock

tim

ing

LSBM

SB

LSBM

SB

Ref

, SS

YN

C

- 2-W

ire D

ata

+ 2-

Wire

Dat

a

+ 2-

Wire

Dat

a

FOR

CO

AX

CG

ND

FOR

RJ-

45

- 2-W

ire D

ata

C16

Per

iod

= 61

nS

SC

LK P

erio

d =

977

nS

PLL

/FP

GA

C4_

DN

IC -

IC9,

Pin

14\\\

\\\\\\

\\\

/F0

(8K

Hz)

- TP

12

\\\D

NIC

Nex

t Fra

me

FPG

A/D

SP

/CO

DE

C

FRM

8KH

z/S

ync

- TP

27

SS

YN

C (3

2KH

z) -

TP21

SC

LK (1

MH

z) -

TP20

(Sec

ond

of fo

ur S

SY

NC

pul

ses)

(Jitt

er)

"0 d

Bu"

refe

renc

e le

vel i

s 0.

775

Vrm

s (im

pede

nce

not s

peci

fied)

.

CO

M-2

0O

PTI

ON

AL

PIN

AS

SIG

NE

MN

TS

/RE

S--

E

LIS

TEN

_AU

DIO

RA

M

VC

C

/AD

7

RE

C

A4-

-A2

DG

ND

/AD

1

VC

C

AG

ND

/AD

0

+12A

/AD

3

/AS

--/C

E1

/OE

--R

/W/W

EL-

-/RS

T

/AD

4

AG

ND

-12A

XM

IT

AG

ND

A5-

-A3

DG

ND

TALK

_AU

DIO

/CE

0

VC

C

A2-

-A0

/AD

2

AG

ND

/AD

6

/IRQ

A3-

-A1

/AD

5

A1-

-AS

/F0

(8K

Hz)

- TP

12

SC

LK (1

MH

z) -

TP20

SS

YN

C (3

2KH

z) -

TP21

Syn

c on

/F0

or ri

sing

edg

e of

FR

M8K

Hz.

FRM

8KH

z/S

ync

- TP

27

FPG

A/D

SP

/CO

DE

C

DN

IC

Left

Rcv

ISR

Left

Xm

it IS

RR

ight

Rcv

ISR

Rig

ht X

mit

ISR

(Syn

c an

d re

star

t IS

R s

tate

s)R

ight

Xm

it IS

R (n

ext I

SR

sta

te)

Rig

ht R

cv IS

R

Writ

e an

d R

ead

FRA

ME

R d

ata.

Upd

ate

ISR

buf

fers

DS

P pr

ogra

m -

TP1

Inte

rrup

t IS

Rs

DS

P P

rogr

amA

udio

Con

vers

ion

\\\ W

ait f

or n

ext F

RM

8KH

z/R

ight

Xm

it IS

R s

ync

Talk

Am

plifi

er

Gai

n A

djus

t, R

27

R26

,C22

=75u

S P

reem

phas

is

Boo

t CE

S/W

Syn

c

DS

P R

eset

Not

e: T

P1

indi

cate

s th

e D

SP

inte

rnal

pro

gram

act

ivity

(inc

ludi

ng in

terr

upt I

SR

s).

Syn

c on

eith

er T

P12

or r

isin

g ed

ge o

f TP

27.

Gai

n A

djus

t, R

17 +

600

Ohm

s

Sho

rt T

P23

loop

-bac

k

R18

,C14

=75u

S D

eem

phas

is

SM

4 M

ode

to T

P22

for

TS 1

List

en A

mpl

ifier

Sla

ve 3

2 B

PF

32 B

PF

CO

DE

C a

udio

as a

two

pin

jum

per j

ack

to

In fo

r: IS

C20

03IC

S21

10

Out

for:

ICS

52IC

S62

ICS

92IC

S10

2IC

S15

02

sele

ct p

roce

ssor

type

.

TP30

and

TP

45 a

re in

stal

led

CO

DE

C n

omin

al in

put g

ain

is s

et to

+12

dB a

nd c

an b

e ad

just

ed b

etw

een

0dB

and

+22

.5dB

.

The

CO

M20

inpu

t and

out

put g

ains

are

set

to m

atch

thos

e of

a C

OM

10 4

-wire

inte

rface

in a

typi

cal s

tatio

n.

GP

IO0

SP

CLK

SP

MO

SI

SP

MIS

O

DS

P S

eria

l Com

man

d In

terfa

ce to

CO

DE

C ti

min

g (T

ypic

al T

rans

actio

n)S

ync

on fa

lling

edg

e of

GP

IO0.

AD

VD

I1Ve

r1

AD

VD

I1M

SK

A3

A0

G3

Mut

eD

O1

DS

P/C

OD

EC

G2

G1

G0

A4

A2

A1

(Inte

rrup

t Mas

k=1,

Mut

e is

off,

Gai

n (G

(3..0

)) is

8 (+

12dB

), A

ttenu

atio

n (A

(4..0

)) is

9 (-

13.5

dB),

Mut

e=0,

DO

1=0,

AD

V=1

, DI1

=1.)

----

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 3 3

THIS PAGE INTENTIONALLY BLANK

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 3 4

Figure 3-21: Assembly Drawing—COM-20 Communication PCB Rev. C

BILL OF MATERIALS FOR COM-20 COMMUNICATION PCB

Capacitors

Value Type Volts Tol. Part # Designator

0.001µF Ceramic Disc SMD

50V 1% 151001 C14 C22

0.0033µF Ceramic Disc SMD

50V 5% 151002 C9

47pF Ceramic Disc SMD

50V 5% 151120 C11 C15 C51

0.0015µF Ceramic Disc SMD

50V 5% 151138 C1

0.0047µF Ceramic Disc SMD

50V 10% 151156 C12 C13 C23

0.022µF Ceramic Disc SMD

50V 10% 151164 C2

+

19

ASSY# 710435

COPYRIGHT (C) 1999

CLEAR-COM

COM-20 11

GND

21

20

+

44

34

33

12

23

22

40

41

+

8061

60

+

+

54

26

25

+ +

+

37

36

AGND

73

72

12

11

144

18

GND

108

109

1

1

R24 R13R9R10

C49

JP1

J2

IN 2003

OUT 52/92

J5

IC5

M4

R67

R72

R65

M2

R59

R58

R60

R62

R63

R64

R74

FCL2

FCL1

C52

J4

IC1

R38

C44

R68

IC6

R37

TP14

TP29

IC7

R30

C10

TP20

R12

TP23TP21

TP24TP25

L1

X4

TP22

C24

C48

C9

R41

R43

C43

R32

TP3

TP4

TP5

R25 R26 R28C15 R27

C22

C17C19

C31

C11

IC8

R19R29C23 C13C14

C25

C18

C20

C50C16C21

R75

TP18

R35R16

C32

R22R18 R17

L4

C12

R34

R54

M3

FCL3

C8

R46

R47

C33

R49

R50

R51

R52

R53

R48

J1

R45

R44

IC3

IC9

R4C2R3C26

IC4

C1

TP27

C6

R56

R71

R69

R70

R73

C39

C45

C40

R55

C51

R33

C46

R11

C42

R42

C5

C4

C41

TP46

C27

T1

R6

D1

C47

S1

M1

C38

R1

IC2

C28

C3

R40

R39

C29

TP12

C34

C35

R36

C36C37

R2

TP1C7

L3

L2

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 3 5

Resistors

0.1µF Ceramic Disc SMD

50V 10% 151172 C3 C8 C10 C20 C26C27 C28 C29 C31 C32 C33 C34 C35 C36 C37C38 C39 C40 C41 C42 C43 C44 C45 C46 C47C48 C49 C50 C52

0.33µF Ceramic Disc SMD

25V 10% 151178 C16 C21

0.47µF Tantalum SMD 35V 10% 151184 C4 C5 C6 C17 C18

10µF Tantalum SMD 25V 10% 151192 C19 C24 C25

100µF Aluminum 16V 20% 150155 C7

Value Power Type Tol. Part # Designator

0 Ω 1/10 SMD 411100 R16 R22 R34 R35 R36 R40 R75

2.2 Ω 1/10 SMD 5% 411181 R30

47.5 Ω 1/10 SMD 1% 411262 R4

221 Ω 1/10 SMD 1% 411326 R46 R47 R48 R49 R50 R51 R52 R53 R54

301 Ω 1/10 SMD 1% 411339 R38

392 Ω 1/10 SMD 1% 411350 R3

604 Ω 1/10 SMD 1% 411368 R29 R19 R55

Value Type Volts Tol. Part # Designator

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 3 6

Diodes and Transistors

Integrated Circuits

1.00kΩ 1/10 SMD 1% 411389 R43 56 R58 R59 R60 R62 R63R64 R65 R67 R68 R70 R71 R72 R73 R74 R69

2.74kΩ 1/10 SMD 1% 411431 R37

3.24kΩ 1/10 SMD 1% 411438 R39

4.75kΩ 1/10 SMD 1% 411454 R1 R6 R9 R10 R11 R12 R13 R24 R25 R32

4.75kΩ 1/10 SMD 1% 411454 R33 R41 R42 R44 R45 R27

4.99kΩ 1/10 SMD 1% 411456 R28

7.50kΩ 1/10 SMD 1% 411473 R17

75.0kΩ 1/10 SMD 1% 411569 R26 R18

Device Description Part # Designator

Diode BAV99 DUAL DIODE... SMD 481033 D1

Device Description Part # Designator

62256 CMOS SRAM 32K X 8 481047 IC2 IC5

6482 DUAL CMOS OPAMP RAIL/RAIL

481022 IC8

0.24MHZ CRYSTAL CLOCK OSCILLATOR

231004 IC4

4218 16-BIT 2 CHANNEL CODEC

481041 IC7

74HCT4046A CMOS PHASE LOCK LOOP...SOIC16

481045 IC9

Value Power Type Tol. Part # Designator

CI

lear-Com Communication SystemsCS-2003 Intercom Panel Instruction Manual

3 - 3 7

Miscellaneous

MT9171AP DIGITAL NETWORK INT 481046 IC3

56004 24-BIT DSP 40MHZ 481071 IC6

IFPGA DNIC FRAMER, COM 20 710451 IC1

Device Description Part # Designator

Connector JUMP JAX 210103 JP1

Connector HEADER MULTI PIN HEADER((PER)PIN)

210112 JP1(2)

Connector 15 PIN (M) RT ANG PC MTG D TYPE CON

210188 J1

Connector DUAL ROW HEADER 17 POS. .230IN

210279 J4

Connector RJ-45 RT ANG MOD CON 1-PORT SHIELDED

210335 J2

Connector BNC RT ANGLE PC MNT W/THREAD BUSH

210354 J5

Inductor FERRITE EMI SUP-PRESSOR 400MA

181001 L1 L2 L3

Switch DPDT MICRO-SUBMIN-IATURE SWITCH

510124 S1

Transformer 2745B 2:1 PULSE TRANSFORMER

560023 T1

Device Description Part # Designator

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

3 - 3 8

SPECIFICATIONSNote: 0 dBu is referenced to 0.775 V RMS

FRONT-PANEL CONTROLS AND CONNECTORSTalk/Listen Switches: 12Function Buttons 16Answer Back Switch 1Volume Controls 2Headset Connector 1 D4M XLRPanel Mic Connector 1 1/4 in. Phone Jack

REAR-PANEL CONNECTORSMiscellaneous DB-15FTo Matrix RJ-45 & DB-15MAudio IO (OPT-100) DB-15FAccessory DB-9FDC Power 5 Pin

PANEL MICROPHONE INPUTType: ElectretInput Level 40 dBuGain Adjustment Range +/-5dBImpedance 200 Ohms

HEADSET MICROPHONE INPUTType DynamicInput Level -55dBuGain Adjustment Range +/- 5dBImpedance 200 Ohms

LOCAL PROGRAM INPUTType Transformer IsolatedImpedance 8k Ohms BridgingLevel 0 dBu will produce full output of

speaker when volume control is fully clockwise

4

CI

lear-Com Communication SystemsCS-2003 Intercom Panel Instruction Manual

4 - 1

HEADPHONE OUTPUTSImpedance 50 to 600 OhmsPower 1/2 W into 50 Ohms

SPEAKER AMPLIFIER OUTPUTImpedance 8 OhmsPower 2 W

LINE INPUT (2-PAIR LISTEN FROM MATRIX)Type Transformer BalancedImpedance 8k Ohms BridgingLevel 0 dBu nominalFreq. Resp. 100 Hz to 15 kHz +/- 2 dB

LINE OUTPUT (2-PAIR TALK TO MATRIX)Type Transformer BalancedImpedance 150 Ohms (when talk active)Level 0 dBu nominalFreq. Resp. 100 Hz to 15 kHz, +/- 2 dB

LOGIC INPUT #1Type 5 V logic with pull-up resistorLogic True = Short to Ground

LOGIC INPUT #2Type 5 V logic with pull-up resistorLogic True = Short to Ground

MUTE RELAY Contact Type 1 pair SPDT (single form C)Contact Voltage Rating 24 VDCContact Current Rating 1 Amp continuous, 2 Amps peak at 24

VDC

PANEL RELAYContact Type 1 pair SPDT (single form C)Contact Voltage Rating 24 VDCContact Current Rating 1 Amp continuous, 2 Amps peak at 24

VDC

AC MAINS POWERVoltage 117 VAC nominal (105 to 130 VAC)Or 220 VAC nominal (200 to 240 VAC)AC Current 0.2 Amp at 117 VAC

0.1 Amp at 220 VACFrequency 45 to 65 Hz

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

4 - 2

TEMPERATUREOperating between 0 and 50 C (32 to 125 F)Storage between 0 and 70 C (32 to 150 F)

HUMIDITYOperation and Storage Between 20% and 90%,

Non-Condensing

PACKAGE DIMENSIONSHeight 3.5 in. (8.89 cm), (2 RU, EIA rack)Width 19.0 in. (48.26 cm)Depth 6.75 in. (17.15 cm)Weight 7.5 lbs. (4.0 kg)

OPT-100 AUXILIARY AUDIO I/O OPTIONAUDIOOutput Signal Levels 0.0 dBu nominalImpedance 600 Ohms, transformer balancedFrequency Response 100 Hz to 10 kHz, +/- 2 dB of

microphone preamp or external program input

Distortion Less than 0.5% THD

SA RELAY Contact Type 1 pair SPDT (single form C)Contact Voltage Rating 24 VDCContact Current Rating 1 Amp continuous, 2 Amps peak at 24

VDC

Notice About SpecificationsWhile Vitec Group Communications makes every attempt to maintain the accuracy of the information contained in its product manuals, that information is subject to change without notice. Performance specifications included in this manual are design-center specifications and are included for customer guidance and to facilitate system installation. Actual operating performance may vary.

CI

lear-Com Communication SystemsCS-2003 Intercom Panel Instruction Manual

4 - 3

Clear-Com Communication SystemsICS-2003 Intercom Panel Instruction Manual

4 - 4

GLOSSARYAnalog Port Any of the Eclipse matrix’s analog input/output RJ-45 connectors that are used to connect cable from the matrix to panels and interfaces. Each “port” connects to a separate audio channel in the matrix intercom system.

Bus A bus is the channel or path between the components in the matrix along which electrical signals flow to carry information from one component to the next. In the Eclipse matrix the bus is located in the etched surface of the midplane.

Call Signal A call signal is an electronic signal sent from one panel or interface to another. A call signal can be audible and/or visual. Typically a call signal is sent to get the attention of a panel operator who may have turned down their intercom speaker’s volume or removed their headset. It can also be sent to activate an electronic relay.

Category-5 cable EIA/TIA 568 category specification relating to network cabling. Shielded category-5 cabling is required for Eclipse matrix wiring.

CellCom Digital wireless communications product. Sold under the CellCom name in USA and as FreeSpeak in Europe and Asia.

Central Matrix The term “central matrix” is used to differentiate the central hardware and software of the intercom system from the connected audio devices. The central matrix consists of:1. The metal housing for the circuit cards and power supplies.2. The circuit cards.3. The power supplies.4. The rear panel connectors which connect the matrix’s hardware to

panels and interfaces.Destination A device such as an intercom panel, beltpack, or interface to which audio signals are sent. The device from which audio signals are sent is called a “source”.

Duplex All real-time communication between individuals talking face to face is full duplex, meaning that they can both talk and listen simultaneously. The Eclipse matrices provide full-duplex audio.

ECS Eclipse Configuration System. Software program that guides the operation of the central matrix circuit cards and connected panels.

EMS Element Management System. Software program that is used to manage the Concert server system resources.

Ethernet International standard which describes how information is transmitted across a network. Provides for the efficient organization of network components.

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Fiber-optic Cable A fiber-optic cable consists of a glass core covered with a reflective material called “cladding” and several layers of buffer coating to protect the cable from the environment. A laser sends light pulses through the glass core to the other end of the cable.

FreeSpeak Digital wireless communications product. Sold under the FreeSpeak name in Europe and Asia and CellCom in USA.

Full Duplex Refers to transmission of signals in two directions simultaneously.

IFB “Interruptible Foldback”. The term “foldback” refers to sending “program” audio, or some other audio mix, back to announcers while they are on the air. Doing so allows announcers to monitor themselves, other announcers, videotapes of commercials, or some mix of sources, while they on the air. This is typically found in television news and live broadcast events.

Announcers typically wear a small ear piece so they can hear the selected foldback audio mix. When a director wants to give directions to an announcer on air, or to announce changes in the program, the director must “interrupt” the foldback. To do this, the director uses a channel specifically set up to interrupt the foldback audio.

Interface Module A piece of electronic hardware designed to convert the 4-wire signals of a central matrix port to some other form of communication, such as 2-wire party line, telephone, etc. The interface module is connected to a central matrix port. The external non-4-wire device is then connected to the interface module.

ISO The ISO function, short for “panel ISOlation”, allows a panel operator to call a destination and interrupt all of that destination’s other audio paths and establish a private conversation. When the call is completed the destination’s audio pathways are restored to their original state before the interruption.

IV-R Instant Voice Router. Software that routes digital audio data between Concert users and between Concert users and Eclipse systems.

Label A label is an alphanumeric name of up to five characters that identifies a source, destination, or control function accessed by an intercom panel. Labels appear in the displays of the intercom panel. Labels can identify panels, ports interfaced to other external equipment, fixed groups, party lines, and special control functions.

Mode A term used to describe a light path through a fiber as in multimode or single mode.

Multimode Fiber-optic Cable The glass core of a multimode fiber is larger than the core of a single mode fiber, which causes the transmitted light beam to disperse as it travels through the core. Single mode fiber, with its smaller core, concentrates the light beam so that it carries signals further. Multimode fiber was the first type of fiber offered

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by manufacturers. Single-mode fiber evolved as production methods improved.

Multiplexing The process by which two or more signals are transmitted over a single communications channel. Examples include time division and wavelength division multiplexing.

Nanometer (nm) Common unit of measure for wavelength. One billionth of a meter.

Non-volatile Memory Data stored in the CPU’s firmware (ROM) that is not lost when the power is turned off.

Optical Signal A laser at one end of a fiber-optic cable pulses on or off to send a light signal through the glass core of the cable to the other end of the cable. Because the light signals are binary (on or off), the signal is digital.

Panel Also referred to as “station” in some cases (usually older manuals). Any intelligent intercom device connected to the rear-panel analog ports of the central matrix. This term does not refer to devices connected through interface modules.

Port Any of the input/output connections (RJ-45 connectors) on the back panel of the central matrix. These connectors and the attached cables connect the central matrix to remote intercom devices. The term “port” emphasizes that the connection is a “portal” between the central matrix and the remote intercom devices.

Program Any separate audio source that is fed into the intercom channels. In television applications, for example, “program” audio is the audio that is broadcast on air.

Rack Unit or RU Standardized unit of mounting space on a rack panel. Each rack unit is 1.75 inches (44.45 mm) of vertical mounting space. Therefore 1 RU is 1.75 inches (44.45 mm) of vertical mounting space, 2 RU is 3.5 inches (88.9 mm), 3 RU is 5.25 inches (133.35 mm), and so on.

Remote Panel Any intelligent intercom device connected to the back-panel ports of the central matrix. This term does not refer to devices connected through interfaces.

Sidetone The sound of the panel operator’s own voice heard in their own earphone as they speak.

Single-mode Fiber-optic Cable The glass core of a single-mode fiber is smaller in diameter than the core of a multimode fiber, so that the light signal transmitted over the core is more concentrated than with multimode fiber, which allows the signal to travel further. Single-mode fiber evolved from multimode fiber as production methods improved. Source In this manual, the term “source” refers to a device—such as an intercom panel, interface, or beltpack —that sends audio into the matrix. The device to which audio is sent is called a “destination”.

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VOX In the Eclipse system, when audio at a panel exceeds a threshold, a light switches on at the panel’s port card to visually cue the operator. The threshold level is set in the Eclipse Configuration Software.

V-Series Communications panels used with Eclipse systems providing advanced facilities. Available in rack mount and desktop formats.

Wavelength-division Multiplexing (WDM) A method of multiplexing optical signals developed for use on fiber-optic cable. Each signal is assigned a particular wavelength on the light spectrum and therefore many signals can be transmitted simultaneously without interfering with each other.

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ECLIPSE MANUALSThe following manuals are available covering Eclipse products and accessories.

SOFTWARE MANUALSEclipse Configuration System (ECS) Instruction Manual - 810299Z

Eclipse Logic Maestro Instruction Manual - 810414Z

Eclipse Production Maestro Quick Start Guide - 810409Z

Eclipse Production Maestro Installation and User Guide - 810410Z

Eclipse DECTSync Manual - 810412Z

Eclipse Host Computer Interface (HCI) Manual - 810413Z

HARDWARE MANUALSEclipse Omega Matrix Instruction Manual - 810290Z

Eclipse Median Matrix Instruction Manual - 810347Z

Eclipse PiCo Matrix Instruction Manual - 810348Z

Eclipse-32 Matrix Instruction Manual - 810315Z

Eclipse Matrix Installation Manual - 810298Z

Eclipse Upgrade Reference Manual - 810377Z

Eclipse V-Series Panels User Manual - 810365Z

Eclipse FOR-22 4-Wire Interface Instruction Manual - 810306Z

Eclipse CCI-22 Party Line Interface Instruction Manual - 810307Z

Eclipse TEL-14 Telephone Interface Instruction Manual - 810308Z

Eclipse GPI-6 General Purpose Inputs Instruction Manual - 810309Z

Eclipse RLY-6 General Purpose Outputs Instruction Manual - 810310Z

DIG-2 Digital Interface Instruction Manual - 810311Z

IMF-3, IMF-102, DIF-102 Interface Module Frame Instruction Manual - 810313Z

Eclipse AES-6 Digital Interface Instruction Manual - 810383Z

Eclipse BAL-8 Isolation Interface Instruction Manual - 810403Z

Eclipse V-Series AES-3 Option Card Installation Instructions - 810388Z

Eclipse V-Series XLR-7M Upgrade Instructions - 810405Z

Eclipse V-Series T-Adapter Installation Instructions - 810406Z

Eclipse FIM-202D Fiber Interface Instruction Manual - 810385Z

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Eclipse FIM-102 Fiber Interface Instruction Manual - 810319Z

Eclipse FIM-108 Fiber Interface Instruction Manual - 810291Z

Eclipse IFB-104 Interface Instruction Manual - 810268Z

Eclipse 4000 Series II Panels Installation Guide - STA0530Z

Eclipse 4000 Series II Panels User Guide - STA0531Z

Eclipse ICS 1008E/1016E Panels Instruction Manual - 810404Z

Eclipse ICS 102/62 Panels Instruction Manual - 810302Z

Eclipse ICS 2003 Panel Instruction Manual 810303Z

Eclipse ICS 92/52 Panels Instruction Manual - 810301Z

Eclipse i-Station Instruction Manual - 810305Z

Eclipse ICS-21 Speaker Panel Instruction Manual - 810263Z

Eclipse ICS-22 Speaker Panel Instruction Manual - 810264Z

Eclipse ICS-24 Headset Panel Instruction Manual - 810265Z

Eclipse Digital Wireless Beltpack Instruction Manual - 810376Z

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LIMITED WARRANTYThis document details the Clear-Com Standard Limited Warranty for all new products for sale within all regions with the exception of Military, Aerospace, and Government (MAG).

EXCEPT AS SET FORTH HEREIN ("LIMITED WARRANTY"), CLEAR-COM MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF THIRD PARTY RIGHTS, OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.

1. Standard Limited Warranty. Clear-Com Communication Systems ("Clear-Com") warrants its products, including supplied accessories, against defects in material or workmanship for the time periods as set forth below provided it was purchased from an authorized Clear-Com dealer or distributor.

a) Pursuant to this Limited Warranty, Clear-Com will, at its option:

i) repair the product using new or refurbished parts, or;

ii) replace the product with a new or refurbished product.

b) Remedies: In the event of a defect, the rights detailed in 1 (a) are your exclusive remedies. For purposes of this Limited Warranty, "refurbished" means a product or part that has been returned to its original specifications.

c) Standard Warranty Period (by Product):

i) All Clear-Com brand systems and products, including belt packs, have a Limited Warranty of two years, with the exception of;

(1) Cables, accessories, components & consumable items have a Limited Warranty of 90 days.

(2) Any Clear-Com product that has been classified as obsolete at the time of sale has a Limited Warranty of 90 days from sales and will be replaced with the same product or a sales credit will be issued, at the sole discretion of Clear-Com.

(3) Headsets, handsets, microphones, and associated spare parts, as well as UHF wireless IFB products, have a Limited Warranty of one year.

(4) UHF WBS Analog wireless intercom systems have a Limited Warranty of three years.

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(5) All software products, including Concert (Client and Server), ECS, Production Maestro and Logic Maestro are warranted for one year and shall substantially conform to published specifications. The media on which the Software is furnished is warranted to be free of defects in material and workmanship (under normal use) for a period of one year.

(6) Any Clear-Com products that are listed within the last time buy period have the same Limited Warranty for their type 1.i 1 - 1.i.5 as above.

d) Any Clear-Com product that is repaired or supplied as a replacement under the terms of this Limited Warranty shall inherit the remaining warranty period from the original product.

e) Standard Warranty Period Start Date

i) Dealer / Distributor Sales: In view of Dealer or Distributor stocking practices, the Standard Warranty Period for products sold through Dealers or Distributors will commence from the Clear-Com invoice date and will include an automatic extension of three months. Any valid warranty claim within the Standard Warranty Period as determined by the Clear-Com invoice date will be covered without further supporting evidence. All warranty claims after this date must be supported by the Customer's proof of purchase that demonstrates the product is still within the Standard Warranty Period (as detailed in Section 1.c.i above, plus the automatic three month extension) from their purchase date.

ii) Direct Sales: The Standard Warranty Period will commence from the date the product was shipped from Clear-Com to the Customer. The Standard Warranty Period start date for contracts that include commissioning will be the date of the Site Acceptance Test (SAT) or one month from conclusion of the commissioning project, whichever is earlier.

f) Invalidation of Warranty

i) This Limited Warranty shall be invalidated if the product's outer case has been opened and internal modifications have been made or damage has occurred, or upon the occurrence of other damage or failure not attributable to normal wear and tear. Authorized modifications with Clear-Com's express written permission will not invalidate the warranty.

g) Software Updates

i) Software Updates are released periodically to correct discovered program bugs. During the Warranty Period, software updates are available to Customers free of charge.

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h) Software Upgrades

i) Software Upgrades include new Features and/or Functional Enhancements and are not included as part of the Standard Warranty but may be purchased at the published rates.

ii) Note: In the absence of a Software Update containing a program correction and no available workaround to mitigate the problem, at the discretion of Service, Sales, Engineering, or Product Management, the Customer may be provided a Software Upgrade under warranty.

2. Exclusions. Services do not cover damage or failure caused by any occurrence beyond Clear-Com's reasonable control, including without limitation acts of God, fire, flooding, earthquake, lightning, failure of electric power or air conditioning, neglect, misuse, improper operation, war, government regulations, supply shortages, riots, sabotage, terrorism, unauthorized modifications or repair, strikes, labor disputes or any product failure that Clear-Com determines is not a result of failure in the Services provided by Clear-Com. Further Services excluded from this Agreement include: services required due to errors or omissions in Customer purchase orders; installation or maintenance of wiring, circuits, electrical conduits or devices external to the products; replacement or reconditioning of products which, in Clear-Com's opinion cannot be reliably maintained or properly serviced due to excessive wear or deterioration; Customer's failure to maintain the installation site in accordance with the environmental specifications of the products; or service on products removed from the location originally specified by Customer and/or reinstalled without the prior written approval of Clear-Com. Customer will pay Clear-Com's then current published charges to restore such Covered Products to a condition eligible for further service under this Agreement. Clear-Com shall be excused from and shall not be liable for any failure or delay in performance under this Agreement due to the foregoing or any causes beyond its reasonable control.

3. Limitation of Liability. IN NO EVENT WILL CLEAR-COM BE LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS), REGARDLESS OF THE FORM OF ACTION, EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

4. Assignment. Neither party may assign this Agreement or any portion thereof without the prior written consent of the other, except in the event of a merger, sale of all or substantially all of the assets or other corporate reorganization.

5. Ownership of replaced parts or product. All replaced parts or products become the property of Clear-Com.

6. Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes all prior or contemporaneous proposals, oral or written, and all other communications between them relating to the subject matter of this Agreement.

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TECHNICAL SUPPORT & REPAIR POLICY

NOVEMBER 1, 2008In order to ensure that your experience with Clear-Com and our World Class products is as beneficial, effective and efficient as possible, we would like to define the policies and share some "best practices" that can accelerate any problem solving processes which we may find necessary and to enhance your customer service experience. Our Technical Support, Return Material Authorization, and Repair Policies are set forth below. These Policies are subject to revision and constantly evolve in order to address our Customers' and the Market's needs. Accordingly these are provided by way of guidance and for information only and may be changed at anytime with or without Notice.

TECHNICAL SUPPORT POLICY

a) Telephone, online, and e-mail technical support will be provided by the Customer Service Center free of charge during the Warranty Period.

b) Technical support will be provided free of charge for all software products under the following conditions:

i) The application, operating, and embedded software is installed on a product covered by Clear-Com's Limited Warranty, and:

(1) The software is at the current release level; or,

(2) The software is one (1) version removed from current.

ii) Older versions of software will receive "best-effort" support, but will not be updated to correct reported bugs or add requested functionality.

c) For Technical Support:

i) North and South America, (inc. Canada, Mexico, and the Caribbean) & US Military:Hours: 0800 - 1700 Pacific TimeDays: Monday - FridayTel: +1 510 337 6600Email: [email protected]

ii) Europe, the Middle East and Africa:Hours: 0800 - midnight Central European Time

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Days: Monday - FridayTel: +49 40 853 999 700Email: [email protected]

iii) Asia-Pacific:Hours: 0800 - 1700 Pacific TimeDays: Monday - FridayTel: +1 510 337 6600Email: [email protected]

d) Email Technical Support is available for all Clear-Com branded products free of charge for the life of the product, or two years after a product has been classified as obsolete, whichever comes first.

e) Support for Distributor and Dealer Sales

i) Distributors and Dealers may utilize the Customer Service Centers once a system has been installed and commissioned. Clear-Com Systems and Applications Engineers will provide support to the Distributor from the pre-sales stage through to satisfactory installation for new system purchases. Customers will be encouraged to contact their Dealer or Distributor with their installation and technical support enquires rather than using the Customer Service Centers directly.

f) Support for Direct Sales

i) Customers may utilize the Customer Service Centers once a system has been installed and commissioned by Clear-Com Systems and Applications Engineers, or in the case of project installations, once the Project Team has completed the hand-over to the Support Centers.

RETURN MATERIAL AUTHORIZATION POLICY

a) Authorizations: All products returned to Clear-Com or a Clear-Com Authorized Service Partner must be identified by a Return Material Authorization (RMA) number.

b) The Customer will be provided with an RMA number upon contacting Clear-Com Sales Support as instructed below.

c) The RMA number must be obtained from Clear-Com via phone or email prior to returning product

to the Service Center. Product received by the Service Center without a proper RMA number is subject to return to the Customer at the Customer's expense.

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d) Damaged equipment will be repaired at the Customer's expense.

e) Returns are subject to a 15% restocking fee.

f) Advance Warranty Replacements (AWRs);

i) During the first 30 days of the Standard Warranty Period: Once the equipment fault has been verified by Clear-Com or its authorized representative, Clear-Com will ship a new replacement product. The Customer will be provided with an RMA number and be required to return the faulty equipment within 14 days of receipt of the replacement or will be invoiced for the list price of a new product.

ii) During days 31-90 of the Standard Warranty Period: Once the equipment fault has been verified by Clear-Com or its authorized representative, Clear-Com will ship a like-new, fully refurbished replacement product. The Customer will be provided with an RMA number and be required to return the faulty equipment within 14 days of receipt of the replacement or will be invoiced for the list price of a new product.

iii) To obtain an RMA number or request an AWR:

(1) North and South America, Asia-Pacific, and US Military:Hours: 0800 - 1700 Pacific TimeDays: Monday - FridayTel: +1 510 337 6600Email: [email protected]

(2) Europe, the Middle East and Africa:Hours: 0800 - 1700 GMT + 1Days: Monday - FridayTel: + 44 1223 815000Email: [email protected]

iv) Note: AWRs are not available for UHF WBS Analog wireless intercom systems. UHF WBS Analog wireless intercom systems out-of-box failures must be returned to Alameda for repair.

v) Note: Out-of-box failures returned after 90 days will be repaired and not replaced unless approved by Clear-Com Management.

vi) Note: AWRs are not available after 90 days of receipt of product unless an AWR Warranty Extension is purchased at the time of product purchase.

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vii) Note: Shipping charges, including duties, taxes, and insurance (optional), to Clear-Com's factory is the responsibility of the Customer. Shipping AWRs from Clear-Com is at Clear-Com's expense (normal ground or international economy delivery). Requests for expedited shipping (E.g. "Next-Day Air") and insurance are the responsibility of the Customer.

REPAIR POLICYa) Repair Authorizations: All products sent to Clear-Com or a Clear-Com Authorized Service Partner

for repair must be identified by a Repair Authorization (RA) number (see above).

b) The Customer will be provided with an RA number upon contacting Clear-Com Customer Services as instructed below.

c) The RA number must be obtained from Clear-Com via phone or email prior to returning product to the Service Center. Product received by the Service Center without a proper RA number is subject to return to the Customer at the Customer's expense.

d) Return for Repair

i) Customers are required to ship equipment at their own cost (including transportation, packing, transit, insurance, taxes and duties) to Clear-Com's designated location for repair.

(1) Clear-Com will pay for the equipment to be returned to the Customer when it is repaired under warranty.

(2) Shipping from Clear-Com is normal ground delivery or international economy. Requests for expedited shipping (E.g. "Next-Day Air") and insurance are the responsibility of the Customer.

ii) Clear-Com does not provide temporary replacement equipment ("loaner") during the period the product is at the factory for repair. Customers should consider a potential prolonged outage during the repair cycle, and if required for continuous operations purchase minimum spare equipment required or purchase an AWR Warranty Extension.

iii) No individual parts or subassemblies will be provided under warranty, and warranty repairs will be completed only by Clear-Com or its Authorized Service Partners.

iv) Customers requesting a non-warranty repair will be provided an estimate of the total repair cost prior to the return of the equipment. In the event that Clear-Com is unable to estimate

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the cost of repair, the Customer may elect to return the product to the factory for an estimate. The Customer is responsible for shipping costs both to and from the factory in the event they choose not to accept the estimate.

v) The Customer must provide either a purchase order for the repair work, or will be required to make an advance payment (as a debit against the Dealer's line of credit, or credit card) prior to the repaired product being returned to the Customer.

vi) For requesting a Repair Authorization number:

(1) North and South America, Asia-Pacific, and US Military:Hours: 0800 - 1700 Pacific TimeDays: Monday - FridayTel: +1 510 337 6600Email: [email protected]

(2) Europe, the Middle East and Africa:Hours: 0800 - midnight Central European TimeDays: Monday - FridayTel: +49 40 853 999 700Email: [email protected]

vii) Note: Clear-Com's Limited Warranty does not cover normal wear and tear. The Customer will be charged the full cost of the repair if their equipment has been tampered with by non-approved personnel, or has been subject to damage through electrical failure, liquid damage or mishandling. The Customer Service Center will provide the Customer with a cost estimate for any such repairs prior to undertaking the work.

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