Icici Bank Marketaing Bba

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    ICICI BANK LIMITED

    (D-16,SOUTH EXTENSION-II NEW DELHI 110024)

    PROJECT TRAINING REPORT

    SUBMITTED

    IN PARTIAL FULFILMENT FOR THE AWARD OF THE DEGREE OF

    BACHELOR OF BUSINESS ADMINISTRATION

    2010-2011

    SUBMITTED TO: SUBMITTED BY:

    Mr.ABHISHEK DIXIT

    SUBMITTED

    MANAGEMENT DEPARTMENT

    JAIN COLLEGE, GWALIOR (AFFILIATED TO JIWAJI UNIVERSITY, GWALIOR)

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    STUDENT DECLARATION

    I ..hereby declare that this project training report entitled,

    MARKETING STRATEGY OF I CICI BANK is carried out by me at JAIN

    COLLEGEunder the guidance of MISS. ANSHUL SHRIVASTAVfor partial

    fulfillment for the award of the degree of, BACHELOR OF BUSINESS

    ADMINISTRATION at department of Management Jain College, Gwalior

    (M.P.)

    DATE: (NAME & SIGNATURE OF STUDENT)

    ..

    PLACE: Gwalior.

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    GUIDE CERTIFICATE

    It is certified that the project training report entitled, MARKETING

    STRATEGY OF ICICI BANK is submitted by Mr.partial

    fulfillment for the award of the degree of bachelor of business administration

    at Department of management, Jain College, Gwalior (M.P.). It is a record of

    candidates own work carried out at icici bank.

    (Guide Name)

    ANSHUL SHRIVASTAV

    (Designation & department)

    H.O.D OF MANAGEMENT DEPARTMENT

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    ACKNOWLEDGEMENT

    The completion of project training report MARKETING STRATEGY

    OF ICICI BANKentitledgives me an opportunity to convey my

    gratitudes to all those who have helped me to complete this research

    work successfully and well within time.

    I would like to express my deep sense of gratitude to

    me an opportunity to do my project work at .I am sincerely thankful to

    my guide for his ideas and suggestions during my project work which

    inspired me to put in best my efforts in the research work.

    I would be failing in my duties if I do not express my overwhelming

    sense of gratitude to Mr. Manoj Jain, Chairman, and Mr.Sanjay Jain &

    Miss. Mayuri chaudhry, Director, Jain College, and Gwalior (M.P.)

    I owe utmost thanks, Miss. Anshul Shrivastav Jain College, Gwalior

    (M.P.) for their valuable suggestions and discussions made throughout

    my research work.

    In the last I would like to thanks all individuals known or unknown who

    have helped me directly or indirectly during the research fellowship

    period.

    I must say that all of these great people have done their social job,

    which I will also like to oblige in form of similar or even better support

    throughout my

    (Name & signature of student)

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    PREFACE

    True learning is born out of experience and observations; practical

    experience is one the best types of learning that one can remember

    throughout the life. After four semesters in learning theoretical, aspects

    of administration & management the day comes to apply these in

    corporate world in content of modern industrial enterprise that has go

    through its different phases to achieve that corporate goals. The mainobject of practical training is to develop practical in specific area like

    MARKETING STRATEGY OF ICICI BANK .It increases the skill,

    ability & attitude of a student to perform specific job in many areas .

    Fortunately, I got golden opportunity to visit and complete my 45 days

    training at icici bank. Here, I got chance to see thee functioning of icici

    bank .

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    INDEX

    INTRPODUCTION 01

    COMPANY PROFILE 02-04

    RESEARCH OBJECTIVE 05

    TOPIC DISCRIPTION 06-18

    DATA ANALYSIS 19-25

    FINDINGS 26

    SUGGESTIONS 27

    CONCLUSION 28

    BIBLIOGRAPHY 29

    PARTICULARS PAGE NO

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    Introduction

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    As one of the largest financial institutions in India, ICICI's overall mission has been to build the

    capacities of commercial entities and, thereby, enable them to become agents of economic

    change. We believe that building the capacities of the poorest of the poor to participate in the

    economy and society is a natural extension of this role. With this in mind, ICICI has been

    contributing to the social sector for nearly 30 years, mainly by financing and advising

    organizations working in the development sector.

    ICICI has a permanent and full-time group, the Social Initiatives Group (SIG), to concentrate

    on its development-related initiatives. Through the SIG, ICICI seeks to define and effectively

    fulfill its responsibilities as a corporate citizen. The group believes that education and health are

    basic prerequisites for all people, especially the chronically deprived, to participate in the larger

    economy. Universal access to basic financial services, and effective use of appropriate

    technologies will create greater opportunities for people to participate in the economy in an

    equitable and productive manner. With this in mind, the group has focused its attention on

    identifying and supporting initiatives in:

    Pre-primary and primary education

    Health, especially reduction of infant mortality rates

    Micro-finance

    Application of information technology and other technologies to facilitate work in the

    above faster, and reach a wider audience.

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    Company profile

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    Objective Of Study

    The main objectives of this project are the following:

    To study about ICICI BANK and its related aspects like its

    products & services, history, organizational structure,

    subsidiary companies etc.

    To analyse the financial statement i.e P&L account and

    Balance sheet of ICICI BANK.

    To learn about P&L Account, Balance-sheet and

    different type of Assets& Liabilities.

    To understanding the meaning and need of Balance Sheet

    and profit and loss account.

    The purpose is to portray the financial position of ICICI

    BANK with the help of Balance sheet and profit and loss

    account.

    To evaluate the financial soundness ,stability and liquidity

    of ICICI BANK.

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    VISION AND MISSION

    Vision

    To be the leading provider of financial services in India and a

    major global bank.

    Mission

    We will leverage our people, technology, speed and financial capital to:

    Be the banker of first choice for our customers by delivering

    high quality, world-class products and services.

    Expand the frontiers of our business globally.

    Play a proactive role in the full realisation of Indias potential.

    Maintain a healthy financial profile and diversify our earnings

    across businesses and geographies.

    Maintain high standards of governance and ethics.

    Contribute positively to the various countries and markets in

    which we operate.

    Create value for our stakeholders.

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    Organizationalstructure

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    ICICI Banks organisation structure is designed to be flexible and customer- focused, while

    seeking to ensure effective control and supervision and consistency in standards across the

    organisation and align all areas of operations to overall organisational objectives. The

    organisation structure is divided into six principal groupsRetail Banking, Wholesale Banking,

    International Banking, Rural (Micro-Banking) and Agriculture Banking, Government Banking

    and Corporate Center.

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    Researchobjective

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    .The main objective of my project is to find the best bank in private sector

    what are the tools of promotion used by them for the promotion of the company.

    .To see their organizational structure and their co- ordination. .

    Their financial position and their ranking in the country

    . plans and policies towards the attainment of their objective.

    .Where should I open the account

    .From where I must take the loan

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    Topic description

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    HISTORY

    ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution,

    and was its wholly owned subsidiary. ICICI's shareholding in ICICI Bank was reduced to 46%

    through a public offering of shares in India in fiscal 1998, an equity offering in the form of

    ADRs listed on the NYSE in fiscal 2000, ICICI Bank's acquisition of Bank of Madura Limited in

    an all-stock amalgamation in fiscal 2001, and secondary market sales by ICICI to institutional

    investors in fiscal 2001 and fiscal 2002. ICICI was formed in 1955 at the initiative of the World

    Bank, the Government of India and representatives of Indian industry. The principal objective

    was to create a development financial institution for providing medium-term and long-termproject financing to Indian businesses. In the 1990s, ICICI transformed its business from a

    development financial institution offering only project finance to a diversified financial services

    group offering a wide variety of products and services, both directly and through a number of

    subsidiaries and affiliates like ICICI Bank. In 1999, ICICI become the first Indian company and

    the first bank or financial institution from non-Japan Asia to be listed on the NYSE.

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    After consideration of various corporate structuring alternatives in the context of the emerging

    competitive scenario in the Indian banking industry, and the move towards universal banking,

    the managements of ICICI and ICICI Bank formed the view that the merger of ICICI with ICICI

    Bank would be the optimal strategic alternative for both entities, and would create the optimal

    legal structure for the ICICI group's universal banking strategy. The merger would enhance value

    for ICICI shareholders through the merged entity's access to low- cost deposits, greater

    opportunities for earning fee-based income and the ability to participate in the payments system

    and provide transaction-banking services. The merger would enhance value for ICICI Bank

    shareholders through a large capital base and scale of operations, seamless access to ICICI's

    strong corporate relationships built up over five decades, entry into new business segments,

    higher market share in various business segments, particularly fee-based services, and access to

    the vast talent pool of ICICI and its subsidiaries.

    October 2001, the Boards of Directors of ICICI and ICICI Bank approved the merger of ICICI

    and two of its wholly-owned retail finance subsidiaries, ICICI Personal Financial Services

    Limited and ICICI Capital Services Limited, with ICICI Bank. The merger was approved by

    shareholders of ICICI and ICICI Bank in January 2002, by the High Citst of Gujarat at

    Ahmedabad in March 2002, and by the High Citst of Judicature at Mumbai and the Reserve

    Bank of India in April 2002. Consequent to the merger, the ICICI group's financing and banking

    operations, both wholesale and retail, have been integrated in a single entity. ICICI Bank has

    formulated a Code of Business Conduct and Ethics for its directors and employees.

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    Award received

    2010 2009 2008 2007 2006 2005 2004

    2003 2002 2001 2000 1999 1998Erstwhile

    ICICI Ltd

    ICICI Bank

    Ms. Chanda Kochhar, Managing Director & CEO was ranked 11th by Financial Times in

    The Top 50 Women In World Business

    Ms.Chanda Kochhar, Managing Director & CEO was ranked 10th in the International

    Fortune list of 50 most powerful women in business

    http://www.icicibank.com/aboutus/awards.htmlhttp://www.icicibank.com/aboutus/awards-09.htmlhttp://www.icicibank.com/aboutus/awards-08.htmlhttp://www.icicibank.com/aboutus/awards-1.htmlhttp://www.icicibank.com/aboutus/awards-2.htmlhttp://www.icicibank.com/aboutus/awards-3.htmlhttp://www.icicibank.com/aboutus/awards-4.htmlhttp://www.icicibank.com/aboutus/awards-5.htmlhttp://www.icicibank.com/aboutus/awards-6.htmlhttp://www.icicibank.com/aboutus/awards-7.htmlhttp://www.icicibank.com/aboutus/awards-8.htmlhttp://www.icicibank.com/aboutus/awards-9.htmlhttp://www.icicibank.com/aboutus/awards-10.htmlhttp://www.icicibank.com/aboutus/awards-11.htmlhttp://www.icicibank.com/aboutus/awards-11.htmlhttp://www.icicibank.com/aboutus/awards-11.htmlhttp://www.icicibank.com/aboutus/awards-11.htmlhttp://www.icicibank.com/aboutus/awards-10.htmlhttp://www.icicibank.com/aboutus/awards-9.htmlhttp://www.icicibank.com/aboutus/awards-8.htmlhttp://www.icicibank.com/aboutus/awards-7.htmlhttp://www.icicibank.com/aboutus/awards-6.htmlhttp://www.icicibank.com/aboutus/awards-5.htmlhttp://www.icicibank.com/aboutus/awards-4.htmlhttp://www.icicibank.com/aboutus/awards-3.htmlhttp://www.icicibank.com/aboutus/awards-2.htmlhttp://www.icicibank.com/aboutus/awards-1.htmlhttp://www.icicibank.com/aboutus/awards-08.htmlhttp://www.icicibank.com/aboutus/awards-09.htmlhttp://www.icicibank.com/aboutus/awards.html
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    ICICI Bank was voted as the Most Trusted Brand among private sector banks in the 2010

    Economic Times - Brand Equity Most Trusted Brands Awards and ranked 7th in the list of

    Top 50 service brands

    ICICI Bank received the 2010 World Finance UK award for:

    Excellence in Remittance Business, Worldwide

    Excellence in NRI Services, Worldwide

    Excellence in Private Banking Business, APAC Region

    ICICI Bank UK, HiSAVE has been awarded 'Best Online Savings Account Provider 2010 '

    by Your Money ,direct consumer awards,UK

    ICICI Bank UK, HiSAVE has been commended for 'Best Internet Account Provider 2010'

    and 'Best Fixed Rate Account Provider 2010' by Moneyfacts, an independent consumer

    finance leading aggregator

    Ms.Chanda Kochhar, MD & CEO was awarded the Financial Express Best Banker Award

    For the sixth time in a row, ICICI Bank has received the Most Preferred Auto Loan Brand

    in the Financials Services category at the CNBC Consumer Awards

    ICICI Bank has won Gold in the Readers Digest Trusted Brands 2010 Consumer award in

    the Finance category

    ICICI Bank amongst the top 3 to receive the FE- EVI Green Business Leaders Award, in

    the banking industry

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    ICICI Bank wins the Asian Banker Award for Best Banking Security System

    ICICI Bank is the first and the only Indian brand to be ranked as the 45th most valuable

    global brand by BrandZ Top 100 Global Brands Report.

    ICICI Bank has been ranked 1st in the term money category, from a list of 38 leading

    Banks by the German magazine, Euro. Since commencement of business two years ago in

    the German market, this is the 5th certification/award including 2 certifications from

    Stiftung warrenttest (for Savings and Term Deposits) and three "Best Bank" rankings by

    Euro magazine.

    Forbes' 2000 most powerful listed companies' survey ranked ICICI Bank 4th among the

    Indian companies and 282nd globally.

    ICICI Bank was awarded The Asian Banker Achievement Award 2009 for Cash

    Management in India.

    The Economic Times-Corporate Dossier Annual Survey of India Inc's Most Powerful

    CEOs featured Ms Chanda Kochhar, MD and CEO, as the most powerful women CEO in

    India. She was ranked 13th in the overall power list.

    ICICI Group Global Private Clients (GPC) has won the coveted 'Euromoney Private

    Banking Award 2010' for Best Bank in the Super-Affluent Category (USD 500,000 to USD

    1 million) - India. The other categories in which GPC picked up awards were:

    o Fixed Income Portfolio Management

    o Lending/Financing Solutions

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    o Precious Metals Investment

    o Private Equity Investment

    o Specialized Services - Entrepreneurs

    o FX/Rates Derivatives Supplier

    ICICI Bank wins the Asian Banker Award for Excellence in SME Banking 2009

    ICICI Bank won the second prize in the Six Sigma Excellence Awards, conducted by

    Indian Statistical institute, Bangalore for "Improving Sales for TV Banking business"

    Mr.N. Vaghul, Former Chairman, ICICI Bank was awarded the "Padma Bhushan"

    Group of companies

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    ICICI PRUDENTIAL INSURANCE COMPANY

    ICICI Life continued to maintain its market leadership among private sector life insurance

    companies with a market share of 12.71% on the basis of weighted received premium. Life

    insurance companies worldwide make losses in the initial years, in view of business set-up and

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    customer acquisition costs in the initial years as well as reserving for actuarial liability. While the

    growing operations of ICICI Life had a negative impact of Rs. 10.31 billion on the Banks

    consolidated profit after tax in FY2008 on account of the above reasons, the companys

    unaudited New Business Achieved Profit (NBAP) for FY2008 was Rs. 12.54 billion as

    compared to Rs. 8.81 billion in fiscal 2007.

    ICICI LOMBARD GENERAL INSURANCE COMPANY

    ICICI Lombard General Insurance Company (ICICI General) enhanced its leadership position

    with a market share of about 29.8% among private sector general insurance companies and an

    overall market share of about 11.9% during fiscal 2008. ICICI Generals gross written premium

    grew by 11.4% from Rs. 30.03 billion in fiscal 2007 to Rs. 33.45 billion in fiscal 2008. ICICI

    General is required to expense upfront, on origination of a policy, all sitscing expenses related to

    the policy. While ICICI Generals profit after tax for Rs. 1.03 billion in fiscal 2008,a growth of

    50.5% over fiscal 2007.The combined ratio is the sum of net claims and expenses as a percentage

    of premiums and indicates the surplus generated on an annualised basis from the business written

    during a period (excluding investment income).

    ICICI PRUDENTIAL AMC & TRUST

    ICICI Prudential Asset Management Company (ICICI AMC) was the second largest asset

    management company in India with average assets under management of Rs. 543.55 billion for

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    March 2008. ICICI AMC achieved a profit after tax of Rs. 0.82 billion in fiscal 2008, a growth

    of 69.7% over fiscal 2007.

    ICICI SECURITIES LIMITED

    The securities and primary dealership business of the ICICI group have been reorganised. ICICI

    Securities Limited has been renamed as ICICI Securities Primary Dealership Limited. ICICI

    Brokerage Services Limited has been renamed as ICICI Securities Limited and has become a

    direct subsidiary of ICICI Bank. ICICI Securities achieved a profit after tax of Rs. 1.50 billion

    and ICICI Securities Primary Dealership achieved a profit after tax of Rs. 1.40 billion, in fiscal

    2008.

    ICICI VENTURE FUNDS MANAGEMENT COMPANY LIMITED

    ICICI Venture Funds Management Company Limited (ICICI Venture) strengthened its

    leadership position in privateequity in India, with funds under management of about Rs. 95.50

    billion at year-end fiscal 2008. ICICI Venture achieved a profit after tax of Rs. 0.90 billion in

    fiscal 2008 compared to Rs. 0.70 billion in fiscal 2007.

    Key financial indicators

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    Board of Directors

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    Mr. K. V. Kamath, Chairman

    Mr. Sridar Iyengar

    Mr. Homi R. Khusrokhan

    Dr. Anup K. Pujari

    Mr. M.S. Ramachandran

    Dr. Tushaar Shah

    Mr. M.K. Sharma

    Mr. V. Sridar

    Mr. V. Prem Watsa

    Ms. Chanda D. Kochhar,

    Managing Director & CEO

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    Mr. N. S. Kannan,

    Executive Director & CFO

    Mr. K. Ramkumar,

    Executive Director

    Mr. Rajiv Sabharwal,

    Executive Director

    http://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-rajiv-sabharwal.htmlhttp://www.icicibank.com/aboutus/board-of-directors-rajiv-sabharwal.htmlhttp://www.icicibank.com/aboutus/board-of-directors-rajiv-sabharwal.htmlhttp://www.icicibank.com/aboutus/board-of-directors-rajiv-sabharwal.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.html
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    Approach

    Rather than build departments within a large, monolithic foundation, we have chosen to

    collaborate with and foster independent, responsive organisations, each with deep expertise in

    one of the five areas that we believe provide essential elements for inclusive growth:primary

    health,elementary education,comprehensive access to financial services,strong civil societyand

    environmental sustainability.

    The Foundation provides active support and mentorship to each of these strategic partners a

    strategy we believe will build knowledge and specialisation in each field and ensure long-term

    impact

    http://www.icicifoundation.org/icchn-9.htmhttp://www.icicifoundation.org/icchn-9.htmhttp://www.icicifoundation.org/icchn-9.htmhttp://www.icicifoundation.org/icchn-9.htmhttp://www.icicifoundation.org/icee-10.htmhttp://www.icicifoundation.org/icee-10.htmhttp://www.icicifoundation.org/icee-10.htmhttp://www.icicifoundation.org/ifmr-foundation-11.htmhttp://www.icicifoundation.org/ifmr-foundation-11.htmhttp://www.icicifoundation.org/ifmr-foundation-11.htmhttp://www.icicifoundation.org/cso-partners-12.htmhttp://www.icicifoundation.org/cso-partners-12.htmhttp://www.icicifoundation.org/cso-partners-12.htmhttp://www.icicifoundation.org/esf-13.htmhttp://www.icicifoundation.org/esf-13.htmhttp://www.icicifoundation.org/esf-13.htmhttp://www.icicifoundation.org/cso-partners-12.htmhttp://www.icicifoundation.org/ifmr-foundation-11.htmhttp://www.icicifoundation.org/icee-10.htmhttp://www.icicifoundation.org/icchn-9.htmhttp://www.icicifoundation.org/icchn-9.htm
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    Provide supports

    ICICI Child Healthin Pune, support children in the poorest communities across India to develop

    to their full potential in the critical first three years of life.

    ICICI Elementary Education in Pune, support children in government-run preschools and

    elementary schools across India to become engaged citizens.

    IFMR Finance Foundationin Chennai, seek to ensure that every individual and every enterprise

    in India has complete access to financial services.

    CSO Partners in Chennai, support civil society organisations (CSOs) across India to be more

    effective by enabling them to tap into new resources and networks

    Environmentally Sustainable Finance Groupat the Centre for Development Finance in Chennai,

    we support scalable private and community interventions as well as policies to make India's

    economy more environmentally sustainable from the bottom up

    Amalgamation

    http://www.icicifoundation.org/icchn-9.htmhttp://www.icicifoundation.org/icchn-9.htmhttp://www.icicifoundation.org/icee-10.htmhttp://www.icicifoundation.org/icee-10.htmhttp://www.icicifoundation.org/ifmr-foundation-11.htmhttp://www.icicifoundation.org/ifmr-foundation-11.htmhttp://www.icicifoundation.org/cso-partners-12.htmhttp://www.icicifoundation.org/cso-partners-12.htmhttp://www.icicifoundation.org/esf-13.htmhttp://www.icicifoundation.org/esf-13.htmhttp://www.icicifoundation.org/esf-13.htmhttp://www.icicifoundation.org/cso-partners-12.htmhttp://www.icicifoundation.org/ifmr-foundation-11.htmhttp://www.icicifoundation.org/icee-10.htmhttp://www.icicifoundation.org/icchn-9.htm
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    Amalgamation of ICICI Bank Ltd. with

    Bank of Rajasthan Ltd.

    ICICI Bank Ltd. Has made an amalgamation with Bank of Rajasthan Ltd on August 13, 2010.

    And promises to provide the best service aii the time.

    Policies

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    1. Bank's Deposit Policy

    2. Policy of Collection of Cheques/ Instruments

    3. Compensation Policy

    4. Policy on Collection of dues & Repossession of Securities

    5. Policy for Grievance redressal.

    6. Policy on Safe Deposit Lockers

    7. Policy for settlement in deceased lockers

    8. Bank's Code of Commitment to Customers

    http://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/DEPOSIT-POLICTY-2005.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/DEPOSIT-POLICTY-2005.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Collection.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Collection.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Compensation-Policy.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Compensation-Policy.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/collectionpolicy.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/collectionpolicy.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Grievance.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Grievance.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Locker-Policy.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Locker-Policy.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/matter-for-locker.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/matter-for-locker.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/BCBSI-Booklet-July-2006.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/BCBSI-Booklet-July-2006.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/BCBSI-Booklet-July-2006.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/matter-for-locker.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Locker-Policy.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Grievance.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/collectionpolicy.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Compensation-Policy.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/Collection.pdfhttp://www.bankofrajasthan.com/bor/wcms/en/home/bank_policies/DEPOSIT-POLICTY-2005.pdf
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    FOCUS AREA

    CHILD HEALTH

    Areas of workchild survival and development is one of the most urgent and significant

    challenges to Indias long-term growth, requiring immediate attention.

    High levels of preventable child deaths and infant and child under nutrition persist in many parts

    of India, rooted in and mirroring the poor health and nutritional status of Indian girls and women.

    The nations indicators of child survival and development are some of the poorest in the world.

    Such sub-optimal child development has implications for childrens ability to survive, resist

    infections and learn, often with an irreversibly negative impact on adult productivity and health.

    Existing health and nutrition programmes in India suffer from gaps in quality and usually do not

    reach poor and high-risk populations. The public health system and the Integrated Child

    Development Services (ICDS)collectively mandated to provide key promotive, preventive and

    primary care to poor communitiesface multiple constraints in planning, finance, human

    resource capacity and community participation.

    Elementary Education

    http://www.icicifoundation.org/childhealth-9.htm#Areas%20of%20workhttp://www.icicifoundation.org/childhealth-9.htm#Areas%20of%20workhttp://www.icicifoundation.org/childhealth-9.htm#Areas%20of%20work
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    As a result of substantial efforts on the part of the Indian government, more than 200 million

    children from 6 to 14 years old are now enrolled in schools, with more than 70 percent of these

    estimated to be in government schools. Significant improvements have been made to school

    equipment and infrastructure, the number of teachers hired and trained, and the number of

    schools in rural areas. Yet the number of children who are not in school remains high and more

    than 50 percent leave elementary school before completion.

    In addition, despite significant expenditure by the government on schooling, the achievement

    levels of children in both government and non-government schools are extremely low. We

    believe that in order to prepare our young people for participation in a modernising India, we

    must ensure that they receive the quality of education they deserve.

    FINANCE Foundation

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    Assesto finance helps individuals and enterprises to smooth consumption and allocate resources

    most productively, for example, by allowing them to better manage risk (e.g. insurance) and take

    advantage of opportunities at different points in time (e.g. saving today to build capital for

    tomorrow, or taking a loan for an opportunity today). A well-functioning financial system and

    access to financial services can also enable households to engage with the larger economy by

    providing payment and settlement systems (e.g. electronic payment systems) and by transmitting

    price information through the economy. Access to comprehensive financial services is therefore

    an essential part of the development process and of inclusive growth.

    Despite many steps made in the direction of financial access for more Indians over the last five

    decades (e.g. the nationalisation of the commercial banking system, the introduction of Local

    Area Banks, Regional Rural Banks and Cooperative Banks) and evidence that financial access

    can lead to a sharp reduction in poverty, the majority of the Indian population remains without

    even minimal access to financial services.

    In our view, lack of access to financial services represents the most serious impediment to the

    ability of rural households to attain their full income potential and to smooth their lifetime

    consumption. Lack of financial access for low-income households sharply reduces their ability to

    invest in skill building and education, to make optimal occupational choices and to benefit from

    and contribute to the national growth process.

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    Data analysis

    STUDY OF PROFIT& LOSS A/C

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    MEANING: It is a financial statement, which shows net loss of a

    company for a specified period. The accounting year means calendar year of 12

    months or less or more than 12 months.

    CONTENTS: This presents the revenues and expenses of a company

    and shows the excess of revenues over expenses for profit and vice versa for a

    loss.

    FORMAT: The Companies act does not provide any specific format

    for this account. However it is required to be prepared on the basis of the

    instructions given in part ii of schedule (vi) of the companies act.

    MAIN ITEMS OF PROFIT AND LOSS ACCOUNT

    Turnover or sales: The aggregate amount of sales and connected items

    with the sales such as commission paid to sole-selling agents and other selling agents and

    brokerage and discounts on sales other than usual trade discount.

    Depreciation: The amount of depreciation of fixed assets and the arrears

    of depreciation as per section 205(2) shall be disclosed by way of foot-note

    Interest on loans and debentures: Interest on loans and debentures has

    to be stated separately. It will include the amount of interest paid as well

    as outstanding.

    Miscellaneous expenses: In this head items such as rates and taxes,

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    insurance premium etc., must be stated separately.

    Preliminary expenses: Such expenses include the costs of formation of a

    company and since their amount is usually large, it is not desirable to

    write off them in one year.

    Provision for taxation: The profit and loss account of a company must

    be debited with the estimated liabilities for tax on the current profits at

    current rates of taxation.

    Unclaimed dividends: It is shown on the liabilities side of the balance

    sheet under the heading current liabilities .

    Interim dividends: It is an item of appropriation. It is transferred to the

    debit side of the Profit and loss appropriation account.

    Final dividend as an item of the trial balance: This is shown in the

    debit side of the appropriation section of the profit and loss account.

    Proposed dividend or final dividend proposed: Since it is an

    adjustment item, it has to be shown at two places- In the debit side of the profit and loss

    appropriation account and on the liabilities side of the balance sheet under the head current

    liabilities and provisions.

    Political donations: It must be shown as a separate item in the profit and

    loss account.

    Dividend on interest income: This item is transferred to the credit side

    of the profit and loss account.

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    Payment to auditors: It must be stated separately. This will include

    consultancy fee, auditing fees management services etc.

    Managerial remuneration: This includes the payments made to

    managerial remuneration directors fee, pension, other allowances and

    commission.

    STUDY OF BALANCE SHEET

    MEANING: The balance sheet is a financial snapshot of a company's

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    condition at a single point in time. A balance sheet contains a listing of the company's asset,

    liability and Capital accounts. When someone, whether a creditor or investor, asks you how your

    company is doing, you'll want to have the answer ready and documented. The way to show off

    the success of your company is a balance sheet. A balance sheet is a documented report of your

    company's assets and obligations, as well as the residual ownership claims against your equity at

    any given point in time. It is a cumulative record that reflects the result of all recorded

    accounting transactions since your enterprise was formed. You need a balance sheet to

    specifically know what your company's net worth is on any given date. With a properly prepared

    balance sheet, you can look at a balance sheet at the end of each accounting period and know if

    your business has more or less value, if your debts are higher or lower, and if your working

    capital is higher or lower. By analyzing your balance sheet, investors, creditors and others can

    assess your ability to meet short-term obligations and solvency, as well as your ability to pay all

    current and long-term debts as they come due. The balance sheet also shows the composition of

    assets and liabilities, the relative proportions of debt and equity financing and the amount of

    earnings that you have had to retain. Collectively, external parties to help assess your companys

    financial status, which is required by both lending

    LEARN THE DIFFERENT ASSETS

    Current assets: Current assets include cash and other assets that in the

    normal course of events are converted into cash within the operating cycle. For example, a

    manufacturing enterprise will use cash to acquire inventories of materials. These inventories of

    materials are converted into finished products and then sold to customers. Cash is collected from

    the customers. This circle from cash back to cash is called an operating cycle. In a merchandising

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    business one part of the cycle is eliminated. Materials are not purchased for conversion into

    finished products. Instead, the finished products are purchased and are sold directly to the

    customers. Several operating cycles may be completed in a year, or it may take more than a year

    to complete one operating cycle. The time required to complete an operating cycle depends upon

    the nature of the business. It is conceivable that almost all of the assets that are used to conduct

    your business, such as buildings, machinery, and equipment, can be converted into cash within

    the time required to complete an operating cycle. However, your current assets are only those

    that will be converted into cash within the normal course of your business. The other assets are

    only held because they provide useful services and are excluded from the current asset

    classification. If you happen to hold these assets in the regular course of business, you can

    include them in the inventory under the classification of current assets. Current assets are usually

    listed in the order of their liquidity and frequently consist of cash, temporary investments,

    accounts receivable, inventories and prepaid expenses.

    Cash: Cash is simply the money on hand and/or on deposit that is

    available for general business purposes. It is always listed first on a balance sheet. Cash held for

    some designated purpose, such as the cash held in a fund for eventual retirement of a bond issue,

    is excluded from current assets.

    Marketable Securities: These investments are temporary and are made

    from excess funds that you do not immediately need to conductoperations. Until you need these funds, they are invested to earn a return.

    Accounts Receivable: Simply stated, accounts receivables are the

    amounts owed to you and are evidenced on your balance sheet by promissory notes. Accounts

    receivable are the amounts billed to your customers and owed to you on the balance sheet's date.

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    You should label all other accounts receivable appropriately and show them apart from the

    accounts receivable arising in the course of trade. If these other amounts are currently collectible,

    they may be classified as current assets.

    Inventories: Your inventories are your goods that are available for sale,

    products that you have in a partial stage of completion, and the materials that you will use to

    create your products. The costs of purchasing merchandise and materials and the costs of

    manufacturing your various product lines are accumulated in the accounting records and are

    identified with either the cost of the goods sold during the fiscal period or as the cost of the

    inventories remaining.

    Prepaid expenses: These expenses are payments made for services that

    will be received in the near future. Strictly speaking, your prepaid expenses will not be converted

    to current assets in order to avoid penalizing companies that choose to pay current operating

    costs in advance rather than to hold cash. Often your insurance premiums or rentals are paid in

    advance.

    Investments: Investments are cash funds or securities that you hold for a

    designated purpose for an indefinite period of time. Investments include stocks or the bonds you

    may hold for another company, real estate or mortgages that you are holding for income-

    producing purposes. Your investments also include money that you may be holding for a pension

    fund.

    Plant Assets: Often classified as fixed assets, or as plant and equipment, your

    plant assets include land, buildings, machinery, and equipment that are to be

    used in business operations over a relatively long period of time. It is not expected that you will

    sell these assets and convert them into cash. Plant assets simply produce income indirectly

    through their use in operations.

    Intangible Assets: Your other fixed assets that lack physical substance are

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    referred to as intangible assets and consist of valuable rights, privileges or advantages. Although

    your intangibles lack physical substance, they still hold value for your company. Sometimes the

    rights, privileges and advantages of your business are worth more than all other assets combined.

    Other Assets: During the course of preparing your balance sheet you will

    notice other assets that cannot be classified as current assets, investments, plant assets, or

    intangible assets. These assets are listed on your balance sheet as other assets. Frequently, your

    other assets consist of advances made to company officers, the cash surrender value of life

    insurance on officers, the cost of buildings in the process of construction, and the miscellaneous

    funds held for special purposes.

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    FINDINGS

    ICICI Bank has voted as the most trusted brand among private sector bank.

    ICICI Bank ranked 7th

    in the last of top 50 service brand.

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    ICICI Bank recived 2010 world finance U.K award.

    ICICI Bank promoted e- banking at the high point.

    Exchange rate of money made convenient to the customer.

    Interest rate are high at the case of last payment

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    SUGGESTIONS

    Policies should be flexible and trustworthy.

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    ICICI Bank should make such type of investment which improve infrastructure of

    our country.

    ICICI should invest in the rural areas for rural development.

    The minimum balance should be that much so that a normal person can continue the

    account.

    ICICI interest should be nominal in case of last payment of loan investment. They

    only charge penalty for the same but donot double the interest rate.

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    CONCLUSIONS

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    At last we can conclude that ICICI Bank is the 2nd

    larest bank in India. And it is voted as the

    most trusted brand among private sectors bank. ICICI bank has a network of 2510 branches

    and 5808 ATMS in India. The branch has many subsidiaries in other countries. Recent the

    bank has a amalgamation with a BANK OF RAJASTHAN LTD. On 13th

    aug. 2010 .ICICI

    bank wins world finance award 2010 in 3 catogries.

    ICICI bank has high interest rate in the case of last payment. It should not be

    double the bank can charge the penalty . The minimum balance for continuing account in

    ICICI bank is high. So it should be that much nominal so a middle class person can continue

    the account.

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    BIBLIOGR PHY

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    NEWSPAPER

    MAGZINES

    WWW.ICICIBANK.COM

    BOOKS

    http://www.icici/http://www.icici/http://www.icici/