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THE APP FOR MANAGING THE CEMETERY ADMINISTRATION Having quick and up-to-date insight into your balanced cemetery administration is now possible with the iCemetery app; for managing cemeteries and crematoria. The app seamlessly connects all matters concerning the digital registration of funer- als with your administrative organization. municipalities. Together with the SIG customers, we designed the Minimal Viable Product (MVP). DEVELOPING THE MVP We had two development teams on the ‘iBurgerzaken’ project which we couldn’t nor wanted to overload with more work for this initiative. We wanted to make sure that our development capacity was not affected. So we got together with Yonder and discussed this challenge. Instead of setting up a dedicated team onsite at Yonder, we came up with something new. Because iCemetery is an add-on module for’iBurgerzaken’ a lot of the base components and knowledge is with our current development teams. The idea popped up to scale up one of the current teams with a Yonder team who could focus solely on iCemetery. iCemetery IT STARTED AS NEW INITIATIVE In 2016, Pinkroccade Civil Affairs started their first initiative called iCemetery (‘iBegraafplaats’) as an add-on module for the ‘iBurgerzaken’ product. Many municipalities still had their cemetery administration on paper or in excel sheets. So there was a market driven need for theiCemeteryapp which gave us an excellent opportunity to start this new initiative creating added value for our current ‘iBurgerzaken’ customers. The first challenge we faced was to get together a Special Interest Group (SIG). We started byorganizing sessions with our most innovative customers who were interested in improving their cemetery administration. Following these sessions, we continued to talk to additional municipalities. This resulted in a SIG of seven

iCemetery - case study2€¦ · Product Owner (zaakgericht-werken - Engelsebenaming – Case Management?) and Product Champion iCemetery “ “ administration through binders, cards,

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Page 1: iCemetery - case study2€¦ · Product Owner (zaakgericht-werken - Engelsebenaming – Case Management?) and Product Champion iCemetery “ “ administration through binders, cards,

The app for managing The cemeTery adminisTraTion

Having quick and up-to-date insight into your balanced cemetery administration is now possible with the iCemetery app; for managing cemeteries and crematoria. The app seamlessly connects all matters concerning the digital registration of funer-als with your administrative organization.

municipalities. Together with the SIG customers, we designed the Minimal Viable Product (MVP).

developing The mvp We had two development teams on the ‘iBurgerzaken’ project which we couldn’t nor wanted to overload with more work for this initiative. We wanted to make sure that our development capacity was not affected. So we got together with Yonder and discussed this challenge. Instead of setting up a dedicated team onsite at Yonder, we came up with something new. Because iCemetery is an add-on module for’iBurgerzaken’ a lot of the base components and knowledge is with our current development teams. The idea popped up to scale up one of the current teams with a Yonder team who could focus solely on iCemetery.

icemetery

iT sTarTed as new iniTiaTive In 2016, Pinkroccade Civil Affairs started their first initiative called iCemetery (‘iBegraafplaats’) as an add-on module for the ‘iBurgerzaken’ product. Many municipalities still had their cemetery administration on paper or in excel sheets. So there was a market driven need for theiCemeteryapp which gave us an excellent opportunity to start this new initiative creating added value for our current ‘iBurgerzaken’ customers. The first challenge we faced was to get together a Special Interest Group (SIG). We started byorganizing sessions with our most innovative customers who were interested in improving their cemetery administration. Following these sessions, we continued to talk to additional municipalities. This resulted in a SIG of seven

Page 2: iCemetery - case study2€¦ · Product Owner (zaakgericht-werken - Engelsebenaming – Case Management?) and Product Champion iCemetery “ “ administration through binders, cards,

collaBoraTion wiTh yonderFor this situation, we decided to have the Yonder team on site instead of the usual way of working where we have a team in Romania. The reason we opted for this was to make sure the knowledge transfer and collaboration could be done very quickly. The team was challenged to develop the MVP, which contained a lot of uncertainties, in a short time range. They delivered the MVP within the ambitious time frame, and we then entered the pilot phase of the product. For this particular initiative, it was extremely valuable to have the Yonder team on site. The communication was optimal and very pleasant resulting in a strong collaboration and the timely delivery of the iCemetery MVP.

piloT phaseCurrently, the iCemetery app has fi nished its pilot phase at three municipalities. Susanne Reijnders, Team Lead KCC/BUZA at the city of Stein on iCemetery: “Before iCemetery, we organized our cemetery

pinKroccade civil affairs

Lorem ipsum dolor sit amet, consecteturadipiscingelit. Duis vitae quam puvinar, ul-tricesodio et, dapibusrisus. Sed lorem leo, sollicitudin at leosed, auctormalesuadaenim. Integer leotellus, placerat id nibh sit amet. www.pinkroccadelocalgovernment.nl

yonder

Yonder is the technical & development partner of choice for software vendors. Yonder relies on superior technical skills and in-depth understanding of busi-ness principles to help you realize your ambitions. www.tss-yonder.com

We partner with Yonder for the development of our standard products. And for this MVP we also wanted Yonder to be our development partner. Our ambi-tious timeline and the fact that the knowledge of the different components of our existing suite is in the Netherlands, we opted for a unique approach, having the Yonder team on site. This helped us realize our ambitions, and as a result, we have run a successful pilot.

ward de laat

Product Owner (zaakgericht-werken - Engelsebenaming – Case Management?) and Product Champion iCemetery

administration through binders, cards, and Excel sheets. The pilot gave us the opportunity to solve some real life situations which are unique and out of the ordinary. With iCemetery, the processes are much simpler resulting in operational time savings. As the app is very user-friendly, it offers us the chance to let employees who normally perform light administrative duties take part in the cemetery system as iCemetery lets us divide the administration in the simple to slightly more challenging tasks.”