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    ADMS 3960 IB Notes

    Ch 1- Globalization and International Business

    Globalization- the integration of world economies through the elimination of barriers to movements of

    goods, services, capital, technology and people

    How Does International Business Fit In?-globalization enables us to get more variety, better quality, lower prices

    IB- all commercial transactions that take place between 2+ countries

    -goal of private business is to make profits

    -government business may or may not be motivated by profit

    Study of IB

    -managers need to consider where to obtain the inputs needed of the required quality at the best price

    -and also where they can best sell the product

    Understanding the Environment/Operations Relationship

    -companies operating internationally have more diverse and complex operating environments than

    those at home due to cultures and values

    Forces Driving Globalization

    -import restrictions have been decreasing, and output from foreign-owned investments as a percentage

    of world production has increased

    -world trade has grown more rapidly than world production

    -only a few counties sell over half their production abroad/ depend on foreign output for their cnsmpn

    -the Foreign Policy Globalization Index ranks countries across four dimensions:

    Economicintltrade and investment

    TechnologicalInternect connectivity

    Personal contact

    intl travel/ tourism, intl telephone traffic, personal transfers of funds abroadPoliticalparticipation in intl orgs and gov monetary transfers

    Factors in Increased Globalization

    Increase in and the application of technology

    -advances in technology in many dff countries

    -is due to population growth, economic growth, freeing up more people to develop new products

    -innovations in transportation mean more countries can compete for sales to any market

    -it can speed up interactions, enhance a managers ability to oversee foreign operations

    Liberalization of Cross-Border Trade and Resource Movements

    -over time, most governments have reduced restrictions for three main reasons:-citizens want a greater variety of goods

    -competition spurs domestic producers to become more efficient

    -they hope other countries will reduce barriers as well

    Development of Services that Support Intl Business

    -bank credit agreements, clearing arrangements that convert one currency into another

    Growing Consumer Pressures

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    -we want more, newer, better products that are also differentiated from others

    -it has spurred companies to spend more on R&D for innovations

    Greater Global Competition

    -present pressures can persuade companies to buy/sell abroad

    -a firm might introduce products in markets where competitors are already gaining sales

    Born-global companies- start out with a global focus because of their founders intl experience

    -many new companies locate in areas with numerous competitors and suppliers (clustering)

    Changing Political Situations

    -end of communist countries and the rest of the world

    -willingness of governments to support programs to foster speed and cost efficiencies

    -help domestic companies sell abroad more

    Expanded Cross-National Cooperation

    -govs have recognized their interests can be addressed through treaties, agreements, consultation

    Pursuing these policies is due to the three needs:

    Gain reciprocal advantagesgovs join orgs for a variety of commercial activities

    -allows the countries commercial ships & planes to use certain seaports for reciprocal port use

    Multinational problem solvingthe resources needed to solve issue may be too big for one to handle

    -one countrys policies may also affect those of others (Eg. Interest rate)

    Areas outside national territoriesnobody owns the oceans, outerspace or Antarctica

    -agreements are needed to specify the amounts and rights of taking those resources

    Costs of Globalization

    -antiglobalization can sometimes lead to protests and violent lashes

    Threats to National Sovereignty

    Sovereignty- freedom to act locally and without externally imposed restrictions

    Local Objectives and Policies-countries fulfill their citizens objectives by setting rules reflecting national priorities

    -some argue that countries priorities are undermined by opening borders to trade

    Small Economies Overdependence

    -small economics depend so much on larger ones for supplies and sales

    -intl companies are powerful enough to dictate their operating terms

    Cultural Homogeneity

    - of products, cos, work methods, social structures, language

    -it is harder to maintain the traditional ways of life

    Economic Growth and Environmental StressArgument for Global Growth and Global Cooperation

    -some argue globalization has positive results; it fosters uniform standards for combating environmental

    problems so everybody can act together

    -sustaining economic growth will continue to be a problem in the future though

    Growing Income Inequality and Personal Stress

    Income Inequality

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    -global superstar system, creating access to a greater supply of low-cost labour

    -in sports where stars earn more than other professionals in sports

    -profits have disproportionately gone to the top execs

    -the challenge is to maximize the gains from globalization while minimizing the costs by the losers

    Personal Stress

    -some are stressed from social status suffers, and those who fear the loss of their jobs

    Why Companies Engage in IB

    Expanding Sales

    -higher sales create value only if the costs of making the addl sales dont increase disproportionately

    -increased sales are a major motive for expanding into intl markets

    Acquiring Resources

    -distributors seek out products from foreign countries because domestic supplies are inadequate

    -they look for anything that will create a competitive advantage, by improving the quality of their

    product of by differentiating it

    Reducing Risk-operating in countries with diff business cycles can minimize swings in sales

    -by obtaining products domestically and internationally,companies can soften the impact of price swings

    Modes of Operations in IB

    Merchandise Imports and Exports

    Merchandise imports- goods brought into a country

    Merchandise exports- tangible goods sent out of a country

    Service Imports and Exports

    Service import-recipient and payer of paymentService export- provider and receiver of payment

    -service exports take many forms:

    Tourism and Transportationairlines, shipping companies, travel agencies, hotels

    Service Performanceperformance of those services

    Turnkey operations- construction projects done under contract &transferred to owners when completed

    Management contracts- one company provides personnel to perform management fnctions for another

    Asset useLicensing agreements-when a company allows another to use its assets

    Royalties- earnings that are received

    Franchising- when one party allows another to use a trademark as an asset of the franchisees business

    Investments

    -dividends and interest paid represent the use of assets

    Direct InvestmentFDI- investor takes a controlling interest in a foreign company

    Joint venture- when 2+ companies share ownership of an FDI

    Portfolio InvestmentDefn- financial interest in another entity

    -is either through stock in a company, or loans to a company in bonds, bills, or notes

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    Types of International Organizations

    Collaborative arrangements- companies who work together

    Strategic alliance- an agreement that doesnt involve joint ownership

    Multinational enterprise (MNE)-company with FDI; also called MNCompany

    Why IB Differs from Domestic BusinessPhysical and Social Factors

    Geographic Influences

    -location, quantity, quality and availability of the worlds resources, and ways to exploit them

    -since smaller countries have less access to domestic resources, theyre usually more dependent on

    international trade than larger countries

    -geographic barriers like mountains and deserts affect communications and distribution channels

    -chance of natural disasters can make business riskier

    Political Policies

    -influences how IB takes place within its borders

    -political disputes can disrupt trade and investment (eg. Terrorist bombing)Legal Policies

    -domestic law includes regulations on taxation, employment, foreign-exchange transactions

    -international law determines how earnings area taxed by all jurisdictions

    -may also determine how companies can operate in certain places

    -it can affect a firms foreign operations

    Behavioral Factors

    -different values, attitudes, beliefs

    -can help managers make operational decisions abroad

    Economic Forces

    -why countries exchange goods and services, why capital and people travel among countries-helps explain why some countries can produce goods for less

    The Competitive Environment

    Competitive Strategy for Products

    -products compete by cost or differentiation; differentiation by:

    -favorable brand image through advertising

    -unique characteristics

    -mass-market or selling to a niche market

    -different strategies may be used for different products

    Company Resources and Experience-a companys size and resources compared to those of its competitors

    -companies have to invest more resources to secure national distribution than in small markets

    -they face more competitors in large markets

    -a company with a dominant market position uses operating tactics differently from one whos new

    Competitors Faced in Each Market

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    -success in a market depends on whether the competition is also international, or local

    -what they learn about each other in one country is useful in predicting the others strategies elsewhere

    Ch 6- International Trade and Factor-Mobility Theory

    Laissez-Faire vs. Interventionist Approaches to Exports and Imports

    -policies influence which countries can produce given products more efficiently and whether countrieswill permit imports to compete against domestically produced goods

    -with the laissez faire approach, it allows market forces to determine trading relations

    -in free trade theories, the gov shouldnt intervene

    -mercantilism and neomercantilism are the opposite extreme; prescribing government intervention

    Interventionist Theories

    Mercantilism

    Defn- theory that states countries should export more than they import

    Governmental Policies

    -for this to happen, govs restricted imports and subsidized production

    -some countries used their colonies to support this trade objective by having them supply commodities

    that theyd otherwise have to buy from a nonassociated country

    as mercantilism weakened after 1800, home based companies had technological leadership, ownership

    of resources abroad, and also protection from foreign competition; which continued to make colonies

    tie their trade to their mother country

    Concept of Balance of Trade

    Trade surplus- when a country exports more than it imports

    Trade deficit- when a country imports more than it exports

    -during mercantilism, the difference was made up by a transfer of gold; today it is granting credit

    Neomercantilism

    Defn- the approach of countries that try to run favorable balances of trade to achieve some social or

    political objective

    Free-Trade Theories

    -holds that nations shouldnt limit imports, nor promote exports

    -markets will determine which producers survive based on specialization

    Theory of Absolute Advantage (Adam Smith)

    Defn- holds that diff countries produce some goods more efficiently than others, and because of this,

    citizens can buy them abroad rather than domestically since it costs lessThrough specialization, it can increase efficiency for three reasons:

    -labour could become more skilled

    -labour wouldnt lose time in switching production

    -it would give incentives for developing more effective working methods

    Natural advantage- comes from climatic conditions, access to certain resources and labour force

    -can help explain where certain manufactured items might be best produced

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    Acquired Advantage

    Defn- consists of either product or process technology

    adv of product technologyenables a country to produce a product that is easily distinguished from

    those of competitors

    adv of process technologycountrys ability to efficiently produce a homogenous product

    -acquired advantage through tech has created new products and also changed trading-partner r/ns

    Resource Efficiency

    -specialization increases the production of both products

    -global efficiency is optimized, and countries can have more than they would without trade

    Theory of Comparative Advantage (David Ricardo)

    Defn- global efficiency gains can still result if a country specializes in what it can produce most

    efficiently, regardless of whether other countries can produce the same prods more efficiently

    -a country can have C.A in both goods, whereas A.A is just one

    -a country gains if it concentrates its resources on the commodities it can produce most efficiently

    Theories of Specialization: Some Assumptions and Limitations

    -the theories make assumptions that arent always correct

    Full employmentboth assume that resources are fully employed; when countries have many

    unemployed resources, they might begin to restrict imports

    Economic efficiencycountries also pursue objectives other than output efficiency; they might avoid

    overspecialization because of the vulnerability by changes in technology

    -countries goals may not be limited to economic efficiency

    Division of gainsif they perceive a trading partner is gaining too large a share of benefits, they may

    prefer to forgo absolute gains to prevent others from gaining an economic adv

    Two countries, two commoditiesthe same theory can be applied to multiproduct and multicountrytrade relationships to show the efficiency adv

    Transport costsas long as the diversion reduces output by less than what the two countries gain, there

    are still gains from trade

    Statics and dynamicsmost trade today is due to acquired adv; technical dynamics cause countries to

    gain or lose both absolutely and relatively

    Servicestheories apply because resources must also go into the service production

    -offering education to foreign countries, credit card systems

    Production networkscosts are saved by having activities take place in countries where there is an

    absolute or comparative adv for their production

    Mobilitythe theories assume resources can move domestically from the production of one good to

    another at no cost, but its not all true

    Eg. steelworkers dont easily move into software jobs due to diff skills

    -it also assumes the resources cant move internationally

    Trade Pattern Theories

    How Much Does a Country Trade?

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    Nontradable goods- products that are rarely practical to export because of high transportation costs are

    produced in every country

    Theory of Country Size

    Defn- large countries usually depend less on trade than small ones

    -varied climates and different natural resources make large countries more self sufficient

    -distance to foreign markets affects large and small countries differently

    -the farther the distance, the higher the cost, and the greater the uncertainty

    Size of the Economy

    -developed countries produce so much that they have more to sell, and because they have so much to

    sell, incomes are often higher and people can buy more from domestic/foreign sources

    What Types of Products Does a Country Trade

    Factor Proportions Theory

    Defn- differences in countries funding of labour compared to land explains the differences in the cost

    of production factors

    People and Landcountries that have many ppl have high land price because its so limitedManufacturing Locationsmost successful industries in small countries are those that uses the least

    amount of land relative to the number of people employed

    Capital, Labour Rates, Specializationin countries with little capital for investment, managers might find

    cheap labour rates and export competitiveness in products that need large amounts of labour

    -labour skills vary among countries because of training and education differences

    -a company may locate its R&D in countries with a highly educated population

    Process Technologybecomes more complicated when the same product can be created by different

    methods, such as with labour or capital

    -companies may substitute capital for labour, depending on its costs

    -cos may locate long production runs in small countries if they expect to export from them-bigger countries depend more on products requiring longer production runs

    Product Technologytechnology depends on high educated people and a large amount of capital to

    invest in R&D

    With Whom Do Countries Trade

    Country-Similarity Theory

    Defn- companies create new products in response to market conditions in their home market

    -they turn to markets they see as most similar to what theyre accustomed to

    -devped countries trade with each other because they produce and consume more

    -emphasize technical breakthroughs-produce differentiated products and services

    Specialization and acquired advto export, a company must provide consumers abroad with an adv

    over what they could buy from their domestic producers

    -trade occurs because countries specialize to gain acquired adv

    Product differentiationcompanies differentiate products, creating two-way trade in similar products

    Effects of cultural similarityit is easier to do business in countries perceived as similar to home

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    -is easier to continue business ties than to develop new arrangements

    Effects of political r/n and economic agreementspolitical r/n and agreements among countries can

    discourage or encourage trade between tem

    Effects of distancegeographic distance between two countries; big distance = big transportation cost

    Overcoming distancemethods to overcome distance drawbacks are difficult to maintain

    -they can sell the good to a country, but the transportation costs are really high

    Statics and Dynamics of Trade

    Product Life Cycle (PLC) Theory

    Defn- the production location for mayn products moves from one country to another as they go

    through their life cycle; consists of four stages:

    Changes Over the Cycle

    -companies develop new products because they see needs for them

    Introductioninnovation, exporting by the country thats innovating it, dvpmt of prod traits

    Growthincrease in exports, more competition, increased capital intensity, some foreign production

    Maturitydecline in exports, more product standardization, more capital intensity, increasedcompetitiveness of price, production start ups in emerging economies

    Decline- concentration of production in developing countries, country now becomes an importer

    Verification and Limitations of PLC Theory

    -many products where locations usually dont shift:

    -products with high transport costs, with short life cycles (some fashion)

    -luxury products for which cost is of little concern to the consumer

    -products for which a company can use a differentiation strategy to maintain consumer demand

    without competing on the basis of price

    -products that require specialized technical labour near the production

    Diamond of National Competitive Advantage

    Defn- theory showing four important features for competitive superiority:

    -all four need to be favourable for an industry to maintain global supremacy

    Demand Conditionsnew products arise from companies observation of need or demand

    Factor Conditionscan influence choice of product to the choice of country; production factors

    Related and supporting industriesimportance of transport costs in the theory of country size

    Firm strategy, structure, rivalryability of the cos to develop and sustain a C.A; barriers to entry

    Limitations of the Diamond of National Advantage Theory

    -it doesnt guarantee an industry will develop in a given locale-resource limitations may cause a countrys firms to avoid competing, despite an A.A

    -growth of globalization; foreign/demand conditions have spurred much of the Asian export growth

    -companies may depend on foreign locations for portions of their production

    -materials and components are more easily brought in from abroad

    -prior domestic absence of any of the four conditions may not hinder companies from gaining

    these conditions and becoming globally competitive

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    Factor-Mobility Theory

    Defn- the mobility of capital, technology and people affect trade and relative competitive positios

    Why Production Factors Move

    Capital

    -most mobile production factor

    -companies transfer capital because of differences in expected return (accounting for risk)

    -ST capital is more mobile than LG

    -businesses dont make all intl capital movements though; govs give foreign aid and loans, NFP, family

    People

    -if they move legally, there is a lot of paperwork, a lot of new adjusting and accommodating

    -migration was major in globalization; of people who went abroad to work, some left permanently

    Economic motivesthey may leave because the new country allows them to earn way more

    Political motiveswar dangers; it is sometimes hard to distinguish because poor economic conditions

    are often parallel with poor political conditions

    Effects of Factor Movements-many immigrants brought human capital with them, thus adding to the base of skills

    -some countries received foreign capital to develop infrastructure and natural resources

    What Happens when People Move

    -factor movements are substantial for many countries and insignificant for others

    -labour and capital are diff production factors, but are still intertwined

    Brain drain- when highly educated and skilled people leave a country

    -the outward movement and remittances of people leads to an increase in start-up companies and

    capital in their home countries

    -on one side, there is a need for immigrants but on the other, theyre placing barriers to entry too

    Relationship Between Trade and Factor Mobility

    Substitution

    -there are pressures for the most abundant factors to move to countries with greater scarcity, where

    they can command a better return (move to a country where it is needed, where in turn they can

    command a better pay)

    -in countries where labour > capital, laborers are usually poorly paid

    -there are restrictions on factor movements that make them only partially mobile internationally

    though; immigration restrictions, capital ownership restrictions

    -the lower costs occur when trade and production factors are both mobile

    -the inability to gain access to foreign production factors may stimulate efficient methods ofsubstitution, like alternatives for traditional production methods

    -many other jobs that dont need mechanization (busboys) are largely filled by unskilled immigrants

    Complementarity

    -many exports wouldnt occur without foreign investments

    -domestic operating units may export materials to foreign facilities for use in a finished produce

    -a companys foreign facility may produce part of the product line while serving as another position of

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    its parents other products

    -factor mobility through foreign investment often stimulates trade because of the need for components;

    the parents ability to sell complementary products

    Ch 2- The Cultural Environments Facing Business

    Culture- learned norms based on the values, attitudes, beliefs of a group of people

    The People Factor

    -business employs, sells to, buys from, owned and regulated bypeople

    -every business function is therefore subject to potential cultural differences

    Cultural Diversity

    -to gain global competitive adv, companies can foster cultural diversity

    -bringing together people of diverse backgrounds and experience

    Cultural Collision

    -when divergent cultures come into contact

    -the major problems arise when; when a co implements practices that are less effective than intended

    -and when employees are distressed from trying to adjust to foreign behaviours

    Sensitivity and Adjustment

    -company must determine which of the host nations business practices differ from its own, and decide

    what adjustments need to be made to operate efficiently

    Cultural Awareness

    -there isnt a single method for building cultural awareness

    -people disagree on what they are; widespread/limited, deep-seated/superficial

    -its not also easy to isolate culture from economic and politicalconditions

    -some cultural differences are obvious, while others arent

    -ppl in every culture react to situations by expecting the same responses they get in their own cultures

    A Little Learning Goes a Long Way

    -business people can learn to improve awareness and enhance their chance of succeeding this way

    -languages, pronouns and verb forms can vary b/n countries using the same language

    -businesses can consult with knowledgeable people at home and abroad

    -comparing countries by what people say can be risky though; diff cultures may express things

    differently (one culture complain when theyre happy, etc)

    -when researches focus on national differences in terms of averages, they may overlook specific

    variations within countries and thus believe in unrealistic stereotypes

    -since cultures evolve, behaviour that reflects current attitudes can change in the future

    The Idea of a Nation:Delineating Cultures

    -the idea of a nation gives a defn of a culture; a nations people share the same values, race, language

    -nations include diff subcultures, ethnic groups, races

    -a national culture must be flexible enough to accommodate this combo

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    -certain cultural attributes can link groups from diff nations more closely than groups in one nation

    -so when business people compare nations, they need to compare relevant groups

    How Cultures Form and Change

    Sources of Change

    Change by Choice-it may occur as a reaction to social and economic situations

    Change by Imposition

    Cultural imperialism- a forced change in laws that becomes part of the subject culture over time

    -cultural diffusion occurs when contact among countries brings change

    -creolization occurs when the change results in mixing cultural elements

    Language as Both a Diffuser and Stabilizer of Culture

    -language limits peoples contact with other cultures

    -when people speak the same language from diff areas, culture is more easily spread

    -nations that share the same language makes commerce easier

    Why English Travels so Well

    -it is the worlds most important second language

    -MNEs decide on the language to use for communicating among their employees in diff countries

    -is usually English; making it the intl language of business

    -linguist predicts that English speakers will experience more difficulty in communicating worldwide

    -with India and China growing rapidly, they will soon take over

    -English is so successful because US media is so influential and originates a large % of new products

    -when a US good enters a foreign market, its vocab enters the language as well

    -some countries still prefer to coin their own terms rather than accept the English versions though

    Religion as a Cultural Stabilizer

    -profound religious influence continue to shape cultural values

    -many of the dominant religions influence specific beliefs that may affect business, like inhibiting the

    sale of certain products or the performance of work at certain times

    -if cos dont take these into account, the ones theyre trying to work with may not look at them seriously

    Behavioural Practices Affecting Business

    Issues in Social Stratification

    -social stratification dictates a persons class, status, and financial rewards within that culture

    -it is determines by an individuals achievements/qualifications, and their affiliation in certain groups

    Individual Qualifications and Their Limitations

    -in most societies, individual achievement is important

    -to conduct business, people are chosen to best match the intended audience

    Ascribed group membershipsare based on gender, family, age, ethnic, racial origin

    Acquired group membershipsare based on religion, political affiliation, professional, other associations

    -the more open a society is, the less importance group membership is in determining rewards

    -there may also be opposition to certain groups from other workers

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    -two other factors are important; education, and social connections (networks)

    Ethnic and Racial Groups

    -in less open societies, laws may be designed to reinforce rigid stratification

    -imposing racial or ethnic quotas for hiring purposes

    -there may also be quotas in universities, government jobs, tv soap operas

    Gender-Based Groups

    -barriers to gender-based employment practices are decreasing in many areas of the world

    -this is due to changes in attitudes and work requirements (eg Nurses)

    Age-Based Groups

    -age related laws are employed, like employment, driving, rights to obtain products, civic duty

    -national differences toward age of employment practices do exist

    Family-Based Groups

    -in some cultures, the most important group membership is family

    -a persons position in society is dependent upon the social status of the family

    -in these cultures, there are many family run companies who end up successful

    Work Motivation

    -motivated employees are more productive than those who arent

    Materialism and Motivation

    -work is a pathway to salvation and material success doesnt impede salvation

    -self discipline, hard work in a just world will foster work motivation, and in the end, economic growth

    -there is proof that the individual desire for material wealth is a prime incentive to perform he kind of

    work that leads to community wide economic development

    Productivity/Leisure Trade-Off

    -some cultures place less value on leisure time; they have longer work hours, less holidays

    -most people today regard personal economic advancement as a worthwhile goal in life

    Expectation of Success and Reward

    -motivation toward work is influenced by the perceived likelihood of success and its rewards

    -people have little enthusiasm when success seems to be too easy or difficult

    Success and Reward across Borders

    -in diff countries, the same tasks come with diff probabilities of success

    -in countries with high economic failure, people do the work, but are unsatisfied with it

    -if theres just a small diff in reward b/n working hard and not, theres also less motivation

    Performance and AchievementMasculinity-Femininity Index

    -it compares the attitudes of employees toward work and achievement

    -those with a high masculinity score are successful work achievers, with little sympathy for unfortunate

    -they focus more on money-and-things orientation

    -the degree to which people are assertive or confrontational with others will vary across borders

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    Hierarchies of Needs

    -according to this theory, people fulfill lower needs before moving onto the higher ones

    Physiologicalfood, water Esteemboosting self-esteem

    Securitysafe physical environments Self-actualizationself fulfillment

    Affiliationsecurity needs

    -theory can help distinguish among the reward preferences of employees in different parts of the world

    -compensation cant fully explain the differences in work motivation though

    -the job may just be a stepping stone to higher level positions

    -those from one culture may look at it as a casual job, while another may dress formal for it

    Relationship Preferences

    Power Distance

    -employee preferences differ in terms of interacting with bosses

    -people perform better when the nature of their interactions fits their preferencespower distance

    -high power distance means people prefer little consultation

    -two management styles fall under this; autocratic, and paternalistic-lower power distance means they prefer consultations

    Individualism vs Collectivism

    Individualism- employees preference to fulfill leisure time outside the org

    -receive direct monetary compensation instead of fringe benefits

    -challenges motivate individualists

    Collectivism- employee has a dependence o the org through training and good benefits

    -a safe work environment is what motivates them

    Situational Differences: The Family

    -individualists may be less motivated to receive material rewards b/c they have to divide among fam

    -workers geographic mobility may be limited due to their family-interrelated familial roles may complicate purchasing decisions

    -security/social needs may be met more effectively at home than the workplace

    Risk Taking Behaviour

    -cultures differ in peoples willingness to accept things the way they are

    Uncertainty Avoidance

    -when it is high, employees prefer to follow the set rules, even if breaking them is better

    -they stay with current employers rather than moving elsewhere for their future

    Trust

    -when trust is high, the cost of doing business is lower because managers dont spend much time caring

    for every contingency, or looking over every action for compliance

    Future Orientation

    -living for the future; employers may find it easier to motivate employees through compensation

    programs for the future, like a retirement plan

    Fatalism

    -if people believe every event in life is inevitable, theyre less likelyto accept the cause-and-effect r/n

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    b/n work and reward

    -countries with a high rate of fatalism plan less for contingencies, like insurance

    -religious differences will place an emphasis on God; to motivate them, use cause-and-effect logic

    Information and Task Processing

    Perception of Cues-cultural differences, especially language, may also reflect differences in perception of cues

    -a deep vocab allows speakers to express subtle differences

    -diff cultures will then perceive subjects more precisely than others

    Obtaining Info: Low Context vs. High Context Cultures

    -in low context cultures, people only look at info that is relevant to whats at hand; theyre more direct

    -in high context cultures, people infer meanings from things that are said indirectly

    -when people from the two diff cultures deal with each other, there may be disagreements; one may

    think the other is inefficient, while the other thinks it is too aggressive

    Info Processing

    -every culture has its own systems for ordering and classifying info; some by last name, others by first-different processing systems create challenges in sharing global data

    Monochronic vs Polychronic Cultures

    Monochronic- people prefer to work sequentially; one after another

    Polychronic- multitasking, simultaneously working on diff things

    -some may be offended that theyre not getting their whole undivided attention

    Idealism vs Pragmatism

    Idealism- cultures that establish overall principles before they solve small issues

    Pragmatism- those who focus on details before the general picture

    CommunicationsSpoken and Written Language

    -some words dont have direct translations; they transform into insults

    -grammar or misuse of a word internationally can bring a different meaning

    -references should be gathered for the people whos doing your companys translating

    -make sure the tone will fit both own and recipients expectations

    -use simple words, avoid slang

    -recognize the need and budget for the extra time to translate the text

    Silent Language (nonverbal cues)

    Colors

    -colours must be consistent with the consumers frame of reference-it invokes associations in diff countries, or being associated with diff business

    Distance

    -the accustomed distance people maintain during convos are different around the world

    Time and Punctuality

    -diff perceptions of time/punctuality may create confusion internationally

    -diff ways of looking at time; some stick to schedules, some are late

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    Body Language

    -the way people talk, touch, move their bodies vary among countries as well

    Prestige

    -a persons status in an orgl setting; some may invest in material things, others may not

    Dealing with Cultural DifferencesHost Society Acceptance

    -host cultures dont always expect foreigners to adjust to them

    -since what theyre introducing doesnt run counter to deep-seated attitudes, the culture will accept the

    foreign product for what it is

    -the local society regards foreigners and domestic citizens differently

    Degree of Cultural Differences

    Cultural Distance

    -the number of countries apart

    -when a company moves into a culturally similar foreign country, they will encounter less cultural

    adjustments than entering a dissimilar country-managers may assume that closely clustered countries are more alike than they really are

    -may make them overlook important subtleties

    Hidden Cultural Attitudes

    -even if a home and host country have similar cultures, people in the host country may reject forein

    practices because they see them as ways to threaten their self-identities

    -there may also be operating impediments that arent easily discerned by comparing countries on

    cultural dimensions

    Ability to Adjust: Culture Shock

    -companies must decide if theyre ready to do business in places that countenance such practicesCulture shock- the frustration from having to absorb a large amount of new cultural cues

    -people working in a culture thats different than their own go through stages:

    -first theyre delighted to be somewhere new, and then they encounter culture shock

    -they adjust to the new surroundings, and then reverse culture shock when they return home

    Company and Management Orientations

    Polycentrism

    -polycentric org believes their bus units abroad should act like local companies

    -management may be so overwhelmed by national differences that it wont introduce workable changes

    -an intl company must perform some functions differently to have an adv

    -they may need to produce old products diff, or bring out new prods

    -because the firm is less receptive to the idea of risking such innovation, it may rely on host-country

    practices instead of adopting new ones

    Ethnocentrism

    -they believe that their own culture is superior to that of other countries

    -they think what works at home will work elsewhere

    -it underestimates the complexity of introducing new management methods

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    Geocentrism

    -integrates company and host country practices, as well as new ones

    -it encourages innovation and improves success

    Strategies for Instituting Change

    Value Systems-the more something contradicts our value system, the harder it is to accept

    Cost-Benefit Analysis of Change

    -companies introduction of practices abroad may be costly, or cheap

    -some result in a huge improved performance, while others only improve a bit

    Resistance to Too Much Change

    -morale declines will lead to greater turnover if too much change at once

    -firms should phase their change plans gradually

    Participation

    -firms should discuss proposed changes with stakeholders

    -can stimulate stakeholders to recognize need for change, and ease their fears about the consequencesReward Sharing

    -sometimes a proposed change may have no benefit for those whose support is needed

    -an employer might develop bonus programs based on the new approach

    Opinion Leadership

    -by making use of local channels of influence, a firm may be able to facilitate the acceptance of change

    Timing

    -many well conceived changes fail because theyre ill-timed

    -in more instances, many families dont run for the bus anymore, but is on the board of directors

    Learning Abroad

    -since companies gain more experience overseas, they should learn more about methods that work inthe host country so they can see if it works in the home country

    -companies should examine economies abroad that are performing well to determine whether there are

    practices that they can emulate back home

    Ch 3- Political and Legal Environments Facing Business

    The Political Environment

    -the interplay of political ideologies, conceptions of freedoms, legacies of legality, presumptions of

    fairness, exercise of power make for challenging political environments around the world

    -execs see how gov officials exercise authority/ punish wrongdoers, monitor how politicians are elected

    -then they decide whether freedom is a practical ideal or just wishful thinking, then forecastbusiness scenarios

    Political system- the structural dimensions and power dynamics of its gov that specify institutions and

    orgs, and define the norms that govern political activities

    -its goal is to integrate the diverse elements of a society

    Individualism vs Collectivism

    Individualism

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    -it focuses on the primacy of indiv freedom, self-expression, personal independence

    -opposes the rules that a political system uses to constrain them

    -the political system encourages a gov that protects the liberty of individuals to act as they wish

    -the business implications of individualism hold that each person has the right to make economic

    decisions free of rules and regulations (laissez faire)

    Collectivism

    -focuses on the primacy of the collective (a group) over the interests of the individual

    -it stresses the interdependence within the context of the community

    -the whole of the collective is greater than the sum of its individual parts

    -in the bus world, it holds that the ownership of assets, allocation of resources, actions of managers

    improves societal welfare; bus decisions are made by the group (joint responsibility)

    -gov regulates the market to ensure that business benefits society

    -it promotes social and income equality, labour rights

    Political Ideology

    Defn- outlines the procedures for converting ideas into actionsPluralism- when 2+ groups in a country differ in language, class structure, ethnic bg, religion

    -multiple opinions about an issue, each containing part of the truth but none the whole

    -pluralism requires managers to assess the interplay among groups

    Spectrum Analysis

    *Figure 3.2 for political spectrum of various forms of political ideologies

    -it guides the assessment of a complex issue; in this case, political ideology

    -cultural perspectives are help interpret these choices

    Political freedom- measures the degree to which fair and competitive elections occur, the extent to

    which freedoms are guaranteed, and existence of freedom for the press

    -for managers, a key concern is how the political system determines the freedom that they have tomake investments and operational decisions

    -where, how, why a company invests, how its managers run operations

    Democracy

    Defn- participation by citizens in a fair and just decision making process

    -all citizens are politically and legally equal

    -the scale and scope of modern society limits the practice of democracy

    Business Implications

    -democracy supports individualistic attitudes that permit MNEs to invest and operate based on

    economic standards

    -promotes commerce, expand trade, streamline exchange

    -managers and consumers are free to do as they see fit

    Totalarianism

    Defn- subordinates the individual to the interests of the collective

    -consolidates power in a single agent who then controls the political, economic, social activities

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    -includes a persons occupation, income level, personal interests, religion

    -tolerates few to no ideas; there is no alternative

    -the state uses propaganda and incarceration to make citizens conform to laws; state controlled media

    -citizens have few personal freedoms and civil liberties

    Business Implications

    -managers in this face markets that are diff from those in democracies

    -endorses a statis approach, where private capitalism plays a supporting role to state control

    -managers operating in these sorts of markets must adjust decision making to account for the intricacies

    of political activities

    -govs goal is to sustain state power; will favour local companies at the expense of foreign competitors

    Standard of Freedom

    Three types of freedom worldwide:

    Freecountryopen political competition, respect for civil liberties, independent civic life/media

    Partly free countrylimited political rights and civil liberties, corruption, weak rule of law, censorship

    Not free countryfew to no political rights, gov allows minimal to no exercise of personal choice,constrains religious freedoms, controls a large share of business activity

    Trends in Political Ideologies

    The Third Wave of Democratization

    -more people live in countries with democratic govs than at any time in history

    -third major surge of democracy in the 20thcentury doubled the number of countries w/ democratic gov

    Engines of Democracy

    -failure of totalitarian regimes to deliver economic progress undermined their legitimacy; citizens

    contested the right of officials to govern

    -improved communications eroded totalitarian states control of info; things that used to take weekscould now take hours to send across

    -freedom yielded economic dividends

    -growing wealth correlated with property rights, more education, gender equality, rule of law

    -this trend stabilized operating conditions and encouraged them to expand their investment horizon

    -this in turn accelerated the globalization of business

    Democracy: Recession and Retreat

    -over the past 5 years, gains in freedom have given way to declines

    -most countries want it for the wealth, education, expanding middle class

    -studies have shown a shift over past few yrs;gains in freedom have given way to declines in freedom

    -Economist Intelligence Unitconfirms democracys retreat

    -EIU assesses the texture of democracy, and found many of the worlds democracies are just

    democracies in name; majority are flawed democracies, while only some are full

    Economic Development

    -growing uncertainty of the r/n b/n economic development and democracy

    -classic modernization hypothesis holds that economic development is a pre-condition of democracy

    Inconsistencies and Double Standards

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    -democracy setbacks; if democracy cant work there, why would it work here

    -double standards in foreign policy eroded the credibility of democracy-promoters

    Economic Problems

    -global financial crisis has declined confidence in institutions throughout the west

    -less people believe that political policies in democratic states will lead to a better future

    -right wing totalitarian draw popular support from the middle class to preserve the status quo

    -left wing develops from working class movements seeking to overthrow wealthy oppressors

    Who Defines Democracy

    -democracy has a diff meaning from the one understood by Westerners to others

    -every country has their own meaning for it

    Political Risk

    -at diff times, diff parties champion diff ideologies that endorse diff political systems

    -investing and operating internationally exposes companies to risks that arise from a countrys political

    system

    Political risk- potential loss arising from a change in gov policy-the threat that decisions in a country will negatively affect the profitability of an investment

    -two trends are increasing political risk; many fast growing markets are on par with political risks, weak

    legal systems, fragile regimes, volatile cities

    -operating in these markets is diff from the more predictable politics in Western countries

    -also, the global credit crisis aggravates political risk in developed and developing markets

    Classifying Political Risks (4 classes)

    Systemic Political Risk

    -as a rule, a countrys political processes dont punish specific companies

    -investors face political risk that follow from shifts in public policy-new political leadership reduces individual benefit of business activity

    -a gov may target an economic sector that it sees dominated by foreign interests

    -politically motivated policies alter the macro-env, thus creating systemic risks

    -if democracy continues struggling, systemic political risk will increase

    Procedural Political Risk

    -people, products, funds, move from point to point

    -each move makes a procedural transaction; political actions impose frictions that slow these transns

    -they may raise business costs, make them pay additional monies

    -in some states, governors have to personally sign off on every property sale

    Distributive Political Risk-the gradual elimination of the local property rights of foreign companies

    -as they generate profits, the host country may begin to question the distributive justice of rewards

    -they may wonder if theyre getting their fair share of MNEs growing profits

    -political officials launch programs where they take a bigger share of the rewards

    -they may increase barriers to transfer personnel into the country, or profits out

    Catastrophic Political Risk

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    -political developments that affect the operations of every company in a country

    -it usually arises from ethnic discord, illegal regime change, civil disorder that disrupts society

    Legal Environment

    Legal Systems

    -specifies the rules that regulate behaviour, the processes by which laws are enforced, the proceduresused to resolve grievances

    -it may differ across countries due to tradition, usage, custom, religion

    -a legal system aims to support business formation, regulate transactions, stabilize relationships

    Modern legal systems have three components:

    Constitutional lawsets framework for the system of gov, defines authority to establish laws

    Criminalspecifies what conduct is criminal, punishment to those who breach it

    Civil and commercialfairness and efficiency in business transactions

    -regulates conduct b/n individuals or organizations

    Types of Legal Systems

    -the type determines the conduct of business transactions, who has which rights and obligationsCommon Law

    -relies on tradition, judge-made precedent

    -statutory codes and legislation

    -common-law courts base their decisions on prior judicial pronouncements

    Civil Law

    -relies on systematic codification of accessible, detailed laws

    -it assigns political officials to translate legal principles into statues

    -judges apply the relevant statues to resolve disputes; most widespread type

    Theocratic Law

    -relies on religious doctrine, there is no separation of church and state-law and religion are one

    Customary Law

    -reflects the wisdom of daily experience or philosophical traditions

    -conforms to community standards; prevails in many developing counties

    -also plays a role in countries that have a mixed legal system

    Mixed System

    -when a nation uses 2+ preceding types; found in Africa and Asia

    Trends in Legal Systems

    Rule of Man-holds that power resides in a person whose word is the law

    -it is an instrumental device of totalitarianism; there is no justice

    -it gives government free rein to suppress threats, or reward support for state authority

    Rule of Law

    -holds a just political and social environment; no indiv is above laws that are clearly specified

    -safeguards property rights and individual freedom

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    -citizens rely on it to validate laws; the law is independent of the state

    -officials are accountable to the law of the hand

    -laws are clearly developed and enforced transparently

    -all citizens have access to a competent and ethical judiciary; justice is omnipresent

    Implications for Managers-rule of man anchors the legal systems of many emerging countries

    -tendency toward totalitarianism in developing countries complicates matters

    -operating in western economies grants the benefit of a consistent application of legitimate laws

    -few developing countries offer such safeguards

    Legal Issues in International Business

    Operational Concerns

    -companies comply with local laws on starting, running, closing a business

    Getting Startedregistering its name, tax structure, licenses and permits, insurance, credit

    -some countries expedite this process, while others dont

    Making/Enforcing Contractswith buyers and sellers; it is a legal agreement that exchanges promises,

    the breach of which triggers legal actions

    Hiring and Firinglegal issues around the world are rarely straightforward

    -some may restrict firing employees and impose generous severance payments

    Getting Out/Going Underreporting sale of assets, $ to subcontractors, termination of retirement plans

    -some countries close the doors fast, while others take a long time, and is expensive

    Key Relationshipsr/n b/n a nations general wealth and its tendencies to regulate business activity

    -overall, richer countries regulate less

    -legal systems in wealthier nations regular operational activities more consistently than poor

    Strategic Concerns

    -it shifts managers interest to long term issues

    Country of Origin and Local Content

    -national laws affect the flow of products across borders

    -to determine charges for the right to import a product, host governments device laws that consider the

    products country of origin (where it was grown, produced, manufactured)

    -govs prefer MNEs make a greater share of a product in the local market

    -politicians mandate buy-local programs to protect jobs, appease voters, preserve tax rev

    Marketplace Behaviour

    -national laws stipulate practices in all business activities, including sourcing, distributing, pricing prods

    -MNEs adjust their manufacturing strategy accordingly

    -countries where the rule of man is the basis of law, acceptable marketplace behaviour is unpredictable

    -MNEs complain of trumped-up charges, bribes, favoritism, lack of intellectual property

    Product Safety and Liability

    -intl cos customize products to comply with local standards

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    -countries often impose product safety laws that require a co to adapt

    -wealthier countries impose stringent standards, while poor countries inconsistent ones

    Legal Jurisdiction

    -countries stipulate the criteria for litigation when agents are unable tore solve a dispute

    -each company petitions its home country court in hopes of favorable treatment-the choice of law clause stipulates whose laws govern dispute resolution

    -obliges both parties to negotiate a compromise

    Intellectual Property: Rights and Protection

    Intellectual property- creative ideas, expertise, intangible insights that grant its owner a C.A

    International Property Rights

    -it grants the registered owner of inventions the symbols, names, images and the right to determine the

    use of their property

    -the legal authority to decide who can use the property

    -it specifies a period that others cant copy it (patents, trademark, copyrights)

    -piracy shows how hard it is to enforce IPRs

    -theres no shortcut to worldwide protection; there is no global patent, etc

    -companies can go after makers and sellers of counterfeit products, not the users

    Big Business, Big Money

    -intellectual property theft is big business

    -costs of counterfeit intellectual property is 5-7% of world trade

    Legal Legacies

    -counterfeit products is made in countries where the rule of man prevails

    -there is sluggishness in protecting intellectual property in these countries

    -many Chinese question he legitimacy of laws passed by foreign govs; hence, foreign made laws areinconsistently enforced in the local marketplace

    -countries that observe the rule of law more aggressively protect intellectual property rights

    Wealth, Poverty, and Protection

    -developed countries reason that protecting intellectual property is the best way to energize innovation

    -developed countries hold 95% of patents worldwide

    -developing countries argue that intellectual property rights are better thought of as intellectual

    monopoly rights that impose costs by

    -stifling the creativity and innovation; lowering global welfare

    -inflating prices that poor nations pay for

    -stipulating licensing fees that increase the costCultural Orientation

    -individualist countries regard individual ownership as intrinsically legitimate; if you create something

    then you should have say in who can use/copy it

    -collectivist countries prefer sharing; if you create something then it should improve societys welfare

    -piracy is an increasingly mainstream behaviour

    -on one hand, economics spurs piracy, but the piracy among teenagers in rich and poor countries

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    reflects technological opportunism

    Improving Protection

    -WTO gives wealthy countries a year to comply with its new rules; poorer countries longer grace period

    -countries that create intellectual property ultimately enforce property rights

    -as countries evolve from idea consumers to idea creators, they market products based on own property

    -at some point, the benefits of protection exceed the gains from piracy

    Ch 5- Globalization and Society

    Foundations of Ethical Behaviour

    -companies try to hire individuals willing to work in the type of ethical env theyre trying to make

    3 levels of moral development:

    Preconventionalthey know whats right and wrong, but dont know why

    Conventionalthey learn role-conformity from peers, and then from society

    Postconventionalindividuals internalize moral behaviour because they believe the behaviour is right

    Teleological approach- decisions are based on the consequences of the action

    Utilitarianism- an action is right if it produces the greatest amount of goodDeontological approach- moral judgments are made, moral reasoning occurs

    Why Do Companies Care about Ethical Behaviour

    -it can be instrumental in achieving these objectives:

    -to develop C.A; to avoid being perceived as irresponsible

    -responsible behaviour fosters trust, which encourages commitment

    -NGOs are becoming more active in monitoring corporate practices; they rank companies according to

    their carbon emissions

    -govs want to ensure corporate behaviour are consistent with the best interest of community

    Cultural Foundations of Ethical Behaviour

    Relativism vs Normativism

    Relativism

    Defn- ethical truths depend on the groups holding them

    -adjust to what makes sense in diff environments

    -you adapt to local customs out of respect for them

    -values may vary from on society or country to another

    Normativism

    Defn- there are universal standards of behaviour that should be accepted by everybody

    -there are other values and norms that people adopt as their own

    distinguish between what is common and what is unique

    Walking the Fine Line b/n Relative and Normative

    -a company often faces pressures to comply with local norms, but these may take the form of laws that

    permit practices that grant C.A

    -orgs have laid out minimum levels of bus practices they say a company must follow, regardless of the

    legal requirements

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    Legal Foundations for Ethical Behaviour

    Legal Justification: Pros and Cons

    Cons: things that are unethical arent illegal; law isnt appropriate standard for regulating all bus activity

    -it takes time to pass laws and test them in courts

    -we must consider moral concepts whenever were considering legal ones

    -the law often undergoes scrutiny by the courts

    -the law isnt so efficient; its impossible to solve every ethical dilemma with a law

    Pros: the law embodies many of a countrys moral principles

    -provides a clearly defined set of rules that applies to everyone

    -it represents a consensus derived from widely shared experience

    Extraterritoriality

    Defn- imposing domestic legal and ethical practices on foreign companies

    Corruption and Bribery

    -determinants of corruption include cultural, legal, political forces

    -is the misuse of entrusted power for private gain

    -bribery takes place to obtain gov contracts, or to get officials to do what they should be doing anyways

    Consequences of Corruption

    -bribed are payments or promises to pay cash or anything of value

    -affects both company performance and country economies

    -lower national growth rates, low levels of per capita income

    -downfall of numerous heads of state, gov officials and business execs resign

    -corruption is expensive, inflating a companys costs and bloating its prices

    Whats Being Done About Corruption

    -international multilateral accords for combating bribery at the global level;

    Organization for Economic Cooperation and Development (OECD)sets legally binding standards to

    criminalize bribery of foreign public officials in intl bus transactions

    -member countries have too implement recommendations into national law

    International Chamber of Commerce (ICC)issues a code of rules against corrupt practices, and is in

    support of other multilateral approaches to combating bribery

    United Nations Convention against Corruption (UNCAC)covers a broad range of corruption issues, and

    doesnt just focus on bribery

    Regional Initiative: European Union

    -exec branch of the EU supports strong anti-corruption measures within the EU

    -sanctions the work of the Commissions office of antifraud, OLAF

    -has an internal auditing service

    -a concern within the EU is the lack of uniformity and transparency of laws though; most antibribery

    provisions are left up to the member govs

    -regional approaches to antibribery within the EU remain ineffective

    National Initiative: US Foreign Corrupt Practices Act (US)

    -sometimes behaviours that might be considered inappropriate by individuals in one country would be

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    considered fine in another

    -US gov continues to step up anticorruption efforts at home and abroad

    Industry Initiatives

    -industries have stepped up their own efforts against bribery and corruption

    -construction and natural resources cos signed a zero-tolerance pact against extortion by bribery

    -called the Partnering Against Corruption Initiative (PACI)

    Relativism, the Rule of Law, and Responsibility

    -companies are now freer to establish policies and procedures that are consistent with both their own

    domestic laws and those of other countries

    -companies are finding that laws that once varied have become more uniform and easier to implement

    Ethics and the Environment

    What is Sustainability

    Defn- meeting the needs of the present without compromising the ability of future generations to meet

    their own needs while taking into account what is the best for the people and environment

    -is important that bus that affect the env establish policies for responsible behaviour towards the earth-multinational cos are emerging to address the needs of intl bus and society by offering solutions that

    address the worlds environmental concerns

    -includes renewable energy services and production to environmental cleanup

    Global Warming and the Kyoto Protocol

    Kyoto Protocol

    -theory that global climate change results from an increase in carbon dioxide that traps heat that would

    normally be radiated back into space and thereby warming the planet

    -the protocol reduces greenhouse gas emissions; it committed countries to reduce emissions

    -one approach favored by many is to invest more in alternative and renewable energyNational and Regional Initiatives

    -firms operating in countries that have adopted the Kyoto Protocol are under pressure to either reduce

    emissions, or buy credits from companies that have reduced emissions

    Company-Specific Initiatives

    -voluntary emissions-reduction program

    -companies are changing the way they do business, regardless of whether theyre bound by Protocol

    Ethical Dilemmas and Other Business Practices

    Ethical Dilemmas in the Pharmaceutical Industry

    -GSK focuses on pharmaceuticals, and consumer healthcare products

    -to continue developing new products, GSK spends 14% of its rev on R&D

    -to fund their R&D, they sell their drugs at high prices as long as theyre covered by patents

    -after a patent expires, the drug becomes generic and manufacturing is done at low costs

    Tiered Pricing and Other Price-Related Issues

    -tiered pricing is when a product is charged differently in a developed and developing country

    -often theyre simply pirated versions of the real thing, which lacks key ingredients

    Taking TRIPS for What Its Worth

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    -WTO agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS) allows poor countries

    to counter the high cost of patented drugs by either producing general products for local consumption;

    -or import generic products from other countries if they dont have the capacity in their own

    country to produce the generics

    -in both cases though, the developing nation is compelled to license patented drugs from legal patent

    holders so patent holders can generate revenue

    R&D and the Bottom Line

    -drugs are very expensive to develop

    -India is a thriving industry in unlicensed generic drugs, but when it refused to secure patents by foreign

    companies, they chose to leave the country

    -many Indian R&D facilities have sprung up to develop drugs that can be legitimately produced and sold

    by Indian companies

    Ethical Dimensions of Labor Conditions

    -major challenge facing MNEs is the problem of globalized supply chains and the labor conditions of

    foreign workers (wages, child labour, working conditions, working hours, freedom of association)-retail, clothing, footwear, agricultural industries

    *Figure 5.3

    -Ethical Trading Initiative (ETI)focuses on MNEs employment practices

    -objective is to get companies to adopt ethical employment policies

    Problem of Child Labour

    -two arguments for the use of children in the Indian carpet industry

    -theyre better suited than adults to perform certain tasks

    -if they werent employed theyd be worse off

    -Bangladesh was forced to stop employing child workers; these girls moved to prostitution instead

    -for MNEs, the basic challenge is negotiating business environments with diff rules than those at homeWhat MNEs Can and Cant Do

    -frequently, MNEs operating in countries with diff labour policies fall to the pressure to leave the market

    Corporate Code of Ethics: How Should a Company Behave

    -UN Global Compact identifies 10 broad principles in human rights, labour, environment, anti-corruption

    Motivations for Corporate Responsibility

    -companies experience four motivations for acting responsibly:

    -unethical behaviour can result in legal fights -can result in consumer action; boycotts

    -can affect employee morale -you never know when bad publicity is going to cost you sales

    Developing a Code of Conduct

    Set one with global policies which everyone working anywhere for the company must comply

    Communicate company policies to all employees, suppliers, subcontractors

    Ensure the policies laid out are carried out

    -GSK needs employees to confirm in writing

    -Fair Labor Association submits its operations to external monitoring

    Report the results to external stakeholders

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    Ch 7- Governmental Influence on Trade

    -governmental policies can affect the ability of foreign producers to complete in a home market

    -they can limit or enhance a companys ability to sell abroad, or acquire needed foreign supplies

    Protectionism- gov restrictions on imports/exports that give subsidies to industries to allow them to

    compete with foreign production either at home or abroad

    Conflicting Results of Trade Policies

    -govs intervene to attain economic, social, political objectives

    -determining how to influence trade is complicated by conflicting policy outcomes

    Role of Stakeholders

    Consumers- they buy the best product they can find for its price

    -they dont realize how much retail prices rise because of import restrictions though

    Economic Rationales for Governmental Intervention

    Fighting Unemployment

    -workers that are displaced due to imports are often the least able to find alternative work

    -even when they do, they may earn less

    -they often need to spend their unemployment benefits to survive ST

    -when they do find retraining, they often lack the educational bg needed to gain the skills

    -gaining jobs by limiting imports might not work; even if successful, the cost may be high

    -import restrictions are less likely retaliated against by small economies

    -less like to be met with retaliation if theyreimplemented by small economies

    Prospect of Retaliation

    -other countries normally retaliate with their own restrictions

    -fewer imports of a product mean few import-handling jobs

    -restrictions might cause lower sales in other industries; they need to incur higher costs for components

    -imports stimulate exports by increasing foreign income,which foreign consumers spend on new imports

    -restricting earnings abroad will negatively affect domestic earnings/employment

    Analyzing Trade-Offs

    -costs of import restrictions include higher prices and higher taxes

    -comparing the costs of limiting imports with costs of unemployment from freer trade

    -hard to put a price on people who lose their jobs due to import competition

    -persistent unemployment pushes many groups to call for protectionism

    Protecting Infant Industries

    Infant-industry argument- a gov should shield an emerging industry from foreign competition by

    guaranteeing a share of the domestic market until it can compete on its own

    -presumes the output costs for an industry is so high that its output is noncompetitive in world markets

    -eventual competitiveness is the result of the efficiency gains that take time

    -production costs may decrease over time, but it doesnt always fall enough to create competitive

    products, posing two problems:

    1) Govs must identify the industries that have a high probability of success

    -if infant-industry protection cant reduce costs to compete against imports, chances are its owners will

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    constitute a pressure group that prevents the importation of the lower priced products

    -the gov protection against import competition may also deter managers from adopting the innovations

    needed to complete globally

    2) If policy makers can determine the infant industries that can succeed, it doesnt fully mean they

    should receive governmental assistance

    -some segment of the economy must incur the higher cost when local production is still inefficient to

    improve overall competitiveness

    Developing an Industrial Base

    -countries seek protection to promote industrialization

    -it brings more income than primary products do

    Surplus workers

    -disguised unemployment is high where people from developing countries can move into the industrial

    sector without reducing agricultural output

    Industrialization argument- unregulated importation of lower-priced products prevents the

    development of a domestic industry-shifting people can create problems though:

    -the underemployed may lose the safety net of their extended families; many wont find

    suitable jobs, housing or social services

    -improved agriculture practices may be better than a drastic shift to industry

    -few countries farm their land efficiently; they lose out on high benefits at low cost

    Investment Flows

    -it can increase FDI if import restrictions keep out foreign made goods

    -foreign cos may transfer manufacturing to a country if they cant trade there

    Diversification

    -a greater dependence on manufacturing doesnt guarantee diversification of export earnings-can face competitive risks and potential obsolescence

    Growth in Manufactured Goods

    Terms of trade- quantity of imports that a quantity of a countrys exports can buy

    -takes more low-priced primary products to buy the same amount of high-priced manufactured goods

    -the quantity of primary products demanded doesnt rise as quick as manufactured p&s

    Import Substitution and Export-Led Development

    Export led development- rapid economic growth by promoting the development of industries that

    export their output

    Nation Building

    -strong r/n b/n industrialization and aspects of nation building process

    -industrialization helps countries build infrastructure and boost workforce skills

    Economic Relationships with Other Countries

    Balance-of-Trade Adjustments

    -deficit creates problems for nations with low foreign exchange reserves; the funds that help finance

    priority foreign goods and maintain the trustworthiness of a currency

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    -if balance-of-trade difficulties arise, a gov may:

    -devalue its currency, making its products cheaper in relation to foreign products

    -rely on fiscal/monetary policy to bring lower price increases than other countries

    -both those options take time to implement though

    Comparable Access of Fairness

    Comparable access argument- companies have the same access to foreign markets as foreign markets

    have access to the companies markets

    -domestic producers may be disadvantaged if their access is less than foreign producers access though

    -two main reasons for rejecting the idea of fairness:

    -can lead to restrictions that deny ones own consumers lower prices

    -is impractical to negotiate and separate agreements for each diff prod&service

    Restrictions as a Bargaining Tool

    -the threat of important restrictions may be a retaliatory measure for persuading other countries to

    lower their import barriers

    -countries levy trade restrictions to coerce other countries to change their policies

    To use restrictions successfully:

    Believabilityhave access to alternative sources or be sure consumers can do without it

    Importanceexports of the restricted product are significant to certain parties in the producer country

    Price Control Objectives

    -countries will withhold goods from intl markets to raise prices abroad

    -this encourages smuggling, the development of technology, or diff ways to make the same product

    -is ineffective for digital products

    -if prices are too high, people will seek substitutes

    -a country may also limit exports to favor domestic consumers

    -favoring domestic consumers disfavors domestic producers

    -foreign products may also price their exports low that they end up driving producers out of business in

    the importing country

    -if this successfully happens; there are consequences:

    -foreign producers may be shifting their countries unemployment abroad, but taxpayers are

    subsidizing the purchases by consumers abroad

    -if there are high entry barriers, foreign producers can charge exorbitant prices once

    competitors go out of business

    Dumping- countries that export below cost of home-country price

    -enforcement occurs if the imported product disrupts domestic production

    -import restrictions may prevent dumping

    -get foreign producers to lower their prices

    Optimum-tariff theory- foreign producer will lower its prices if importing country places tax on its prods

    -if this occurs then benefits shift to the importing country

    Noneconomic Rationales for Government Intervention

    Maintaining Essential Industries

    Essential industry argument- states that govs apply trade restrictions to protect essential domestic

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    industries during peacetime so the country isnt dependent on foreign supplies during war

    -because of a high cost, the argument shouldnt be accepted without a careful evaluation of costs, real

    needs and alternatives

    -govs stockpile supplies of raw materials that might be in future short supply

    Promoting Acceptable Practices Abroad

    -govs limit trade to promote changes in foreign countries political policies

    -export constraints are valid if exporting country assumes there wont be any retaliation

    -import trade controls can also be used as a foreign policy weapon (placing sanctions)

    -trade controls are also used to pressure foreign govs to alter their stances on issues from human rights

    to environmental protection

    Maintaining or Extending Spheres of Influence

    -govs give aid and encourage imports from countries that join a political alliance or vote a preferred way

    - the Cotonou Agreementformalized preferential trade relationships that strengthened political ties

    Preserving National Culture

    -prohibiting exports of art that deem to be part of their national heritage

    -imports may be limited that conflict with their dominant values, or replace domestic sources of

    production hat uphold these traditional values

    Instruments of Trade Control

    Two types:

    -those that indirectly affect the amount traded by directly influencing the prices of exports/imports

    -those that directly limit the amount of a good that can be traded

    Tariffs

    Defn- a tax that govs place o a good thats shipped internationally

    Export tariffs- tariffs collected by the exporting country

    Transit tariffs- those collected by countries that the goods pass throughImport tariffs- collected by importing countries

    Import tariffs give domestically produced goods a price adv; a tariff might be protective if it raises the

    price of some foreign production

    -import tariffs in dvpg countries dont mean much, since it usually costs more to collect than they yield

    -in many developing countries though, they are a big source of rev; gives the gov more control over

    determining the types of goods crossing and collecting a tax than individual and corporate income tax

    Specific duty- when the gov assesses a tariff on a per unit basis

    Ad valorem duty- assessed as a percentage of the items value

    Compound duty- combo of the two

    -raw materials usually enter developed countries free of duty, but if they are processed, then developing

    countries will assign an import tariff

    -since ad valorem is based on the total value of the product, others argue that the effective tariffis

    higher than the published tariff rate

    -it challenges developing countries to find markets for their manufactured products

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    -at the same time, the govs cant remove barriers easily because these imports are more likely to

    displace workers who are least equipped to move to new jobs

    Nontariff Barriers: Direct Price Influences

    Subsidies

    Defn- direct assistance to companies to make them more competitive-not everyone agrees that companies are being subsidized just because they lose money, nor that all

    types of gov loans or grants are subsidies; leads to controversies

    -agricultural products is one area that everybody agrees receives subsidies in developed countries

    -food supplies are too critical; better for surplus than a shortage

    -it doesnt give an excuse for agricultural subsidies for non-food products though

    -rural areas have a disproportionately high representation in gov decision making

    -internal politics prevents price supports for farmers, gov agencies and low interest loans to farmers

    -most countries offer potential exports services to help their business, like market info, trade

    expositions, foreign contracts, business development services

    Aids and Loans-govs also give aid and loans to other countries

    Tied aidwhen the recipient is required to spend the funds in the donor country

    -some products can compete abroad that might otherwise be noncompetitive

    -tied aid can slow the development of local suppliers in developing countries though

    Customs Valuation

    -tariffs depend on the product, price, origin

    -there is temptation for exports and importers to declare them wrongly on forms

    -since its hard for officials to determine the honesty of these invoices, they may increase the value, or

    valuation procedures have been developed

    -there are so many diff products that it may be easy to misclassify a product and its corresponding tariff-the disparity in duties can cost companies millions

    -customs must also determine products origins since countries treat products from diff countries diffly

    Other Direct-Price Influences

    -special fees, requirements that customs deposits be placed in advance, minimum price levels at which

    goods can be sold after they have customs clearance

    Nontariff Barriers: Quantity Controls

    Quota

    Defn- limit of a quantity of a product hat can be imported or exported in a given time frame

    Import quotas raise prices for two main reasons:

    -to limit supply

    -to give little incentive to use price competition to increase sales

    -tariffs generate revenue for the government

    -quotas generate revenue for companies that sell a portion of the limited supply of the product

    -import quotas arent imposed to protect domestic producers

    Voluntary export restraint (VER)-when country A asks country B to voluntarily reduce its exports to A

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    Adv: easier to switch off than an import quota

    -can do less damage to political relations than an import quota

    -country can set export quotas to assure domestic consumers a sufficient supply of goods at a low price

    Embargo- a quota that prohibits all trade

    -govs impose embargoes to use economic means to achieve political goals

    Buy Local Legislation

    -govs favor domestic producers

    -sometimes they specify a domestic content restriction; a % of product has to be from local origin

    Standards and Labels

    -classification, labeling, testing standards to allow selling domestic products but reject foreign-made

    -these technicalities add to a firms production costs, esp if the labels need to be translated

    -purpose of standards is to protect the safety or health of the domestic population

    -some companies argue that standards are just to protect domestic producers though

    Specific Permission Requirements

    -importers or exporters secure permission from gov authorities before conducting trade transactions

    -aka import or export license

    -they give the gov authorities samples to obtain the license

    -it can restrict the import/export by directly denying permission, or indirectly due to time and cost

    Foreign exchange control- requires an importer to apply to a gov agency to secure the foreign currency

    to pay for the product

    Administrative Delays

    -intentional administrative delays or those caused by inefficiency

    -competitive pressure moves countries to improve their administrative systems

    Reciprocal Requirements

    -because of gov regulations, exporters sometimes take merchandise in exchange of receiving cash

    -they buy something to export something

    Countertrade- gov requirements I the importing country where the exporter has to give additional

    economic benefits as part of the transactions (Eg. Jobs, technology)

    -this has been criticized because large contractors usually keep their own sales in tact while transferring

    their purchases from smaller domestic contractors to those in foreign countries, thus weakening

    domestic defense capabilities

    Restrictions on Services

    -countries typically consider four factors:

    Essentialityservice ahs to be essential; govs may prohibit private companies in some secotrs because

    they feel the services shouldnt be sold for profit

    Eg. Communications, banking, utilities, domestic transport

    NFP Serviceswhere few foreign firms compete; when a gov privatizes these, it prefers local ownership

    and control (Eg. Mail, education, hospital health services)

    Standardsgovs limit entry into many service professions to ensure practice by qualified personne

    Eg. Accountants, electricians, engineers, hairstylists, lawyers

    Immigrationgov regulations require an org to search for local qualified personnel before going abroad

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    Dealing with Governmental Trade Influences

    -government intervention affects the flow of imports and exports

    -companies can move operations to another country;

    -concentrate on market niches that attract less international competition;

    -adopts internal innovatio