IBM WebSphere ILOG BRMS Overview (Dec 2009)

8/4/2019 IBM WebSphere ILOG BRMS Overview (Dec 2009)

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2009 IBM Corporation

December 2009

WebSphere ILOG Business RuleManagement System (BRMS) Overview
http://www.ibm.com/software/rational


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IBM Software Group

2009 IBM Corporation2

Agenda

Value Proposition of a Business Rule Management System (BRMS)

Synergies of BRMS and Business Process Management

Why WebSphere ILOG BRMS

Whats New in WebSphere ILOG BRMS 7.0


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83%

Triples

98%

Expect substantial orvery substantial change

Source: IBM Global CEO Study 2008

The change gap

Plan business modelchanges

Is Your Organization Ready for Change?


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Business Decisions are Everywhere

We need to add an

eligibility check to meetthe requirements of thenew regulation.

Lets create a special

promotion for ourbest customers.

Can we automateapprovals for this type

of order?

And They Change Frequently

Benefit calculation

Fraud assessment

Eligibility Pricing

Underwriting

Configuration

Tax calculation

Billing

Product Selection

Accounting Disposition

Compliance Screening

Documentation Requirements

Commissions / Royalties

Up-sell/Cross-sell offer


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Issues

Rules are hidden in code or isolatedwithin the organization

Changes are hard to track andmaintain over time

Rules used by systems have to beprogrammed and require IT resources

Duplication and multiple versions ofthe same rules

Lack of auditability, traceability

Decision changes cannot be easilytested or simulated

The traditional (ad hoc)

approach of dealing with rulechanges leads to

Traditional Approach for Managing Decision Change

Reduced organizational agility

Reduced employee productivity

Increased load on IT

Where Business Rules Typically Exist

Applications

ProcessesPeople

Documents


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Where Business Rules Typically Exist

Applications

ProcessesPeople

Documents

Business Rule Management System

Rules areDefined,

Analyzed andMaintainedUser Tools

Rules areStored and

Shared

Rule Repository

Rules areDeployed,

Executed andMonitored

Rule Server

Manage and Automate Decision Logic with BRMS

Eliminate decision silos

Make decision logicaccessible to Business and IT

Implement fine-grained,context-specific logic


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Benefits of a BRMS Approach

Reduce time and resources

required to deploy changes Author and maintain rules using

non-technical language

Express decision logic withincreased precision

Make decisions based on

specific context

Increase decision automation

Improve visibility andunderstanding of how decisionscontrol systems

Lower maintenance costs;

respond quickly to change Business experts can manage

and validate decision logic

Increase profitability of product,pricing and promotional offerings

Customize decisions when

possible, standardize if needed

Improve process efficiency

Ensure compliance; enablesharing/re-use of decision logic

What does it enable? What is the value?

BRMS


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Telecommunications software provider

BRMS for order management

Business need:Telecommunications companies commonly leaselines or services from one another. Services orders:Can be high in volume

Must adhere to complex rules and standards to be processedaccurately and efficiently.

Must be perfectly configured before they can be accepted andservice provided.

Solution:Telecom provider has preloaded a set of rules coveringregulations; solution is customized with customer-specific rules.Rules are used for validating data and automating order processing.

WebSphere ILOG JRules BRMS provides an intuitive environmentfor authoring and deploying rules, and a central repository for storingrules outside the application.

Both business and IT personnel can update the rules, acceleratingthe implementation of new policies and regulations.

Benefits: Automated order processing

Faster service delivery

Ensured compliance

Industry: Telecommunications

Solution: Exchange Path

Deployment country:Worldwide

Product:WebSphere ILOG JRules BRMS

I really appreciated the

architecture of IBM WebSphere

ILOG JRules. I could see that it

would allow us to better deal

with the many changes that occur

during the order management

process in telecommunications.

This architecture lets us deliver

timely updates and be more

responsive to our customers.

Telecommunications provider


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Agenda






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IBM and Business Rule Management

WebSphere ILOG BRMS is the IBM technology for creating,

maintaining and implementing decision services

Provides a convenientcommunication channelbetween IT and business teams

Allows for easy implementationand reuse of business rulesacross the enterprise

Offers flexible options forprogressive IT modernization


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DNA of the Agile Enterprise

Process Management Rules Management

Describes the how of the coreactivities of the enterprise

Combines automatable andhuman elements

Is fundamentally concerned withoperational efficiency of theorganization

Determines the what ofenterprise activity

Is focused on automatingdecisions

Is fundamentally concerned withthe operational intelligence of theorganization


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WebSphere

ILOG BRMS

User Tools

Orchestrated Processes Automated BusinessDecisions

TransparentDecision Service

Enhanced Agility for BPM

Rule Repository

Execution Server

Streamline processes Facilitate change Re-use decision assets Maximize automation Improve governance


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Business challenge:Spains passage of a law promoting care and autonomy for dependentpeople compelled the agency to reengineer its IT systems to comply withnew regulations, as well as provide better service to citizens.

Benefits:

Faster delivery of social benefits with improved transparency ofdecisions related to the benefits process

Rapid compliance with new legislation

Business user access to rules

What-if simulation of policy changes

History of rules

Spanish Regional Government administers social services with WebSphere ILOG BRMS

Solution:

Implementation of a centralized, process-oriented management system forgranting benefits, automating the agencys work and shortening servicesdelivery. The new system is based on:

IBM FileNet Business Process Manager as its business processmanagement (BPM) system.

WebSphere ILOG JRules BRMS for the development, deployment -execution and maintenance of the business rules governing the decisionsto be taken in the process.

Castilla y Len Social Services Agency

Industry: Government

Solution: Social benefits eligibility

Deployment country: Spain

Products:

o IBM WebSphere ILOG JRules

o IBM FileNet P8 Platform

We identified the business rulemanagement system as a keycomponent for improving theagility of our IT architecture inorder to cope with regulatory andinternal policy changes. We choseIBM WebSphere ILOG JRulesbecause of the depth of its

functionality, robustness, ease ofuse and integration.

Project Director, Social Services Management


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Agenda






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WebSphere ILOG BRMS: What Makes Us Better

The most complete BRMS solution A comprehensive, collaborative solution that meets the needs of all

stakeholders involved in managing decisions across the organization, and fitsthe widest range of enterprise architectures.

Superior decision governance capabilities

Easy, safe and predictable management of decision logic throughout itsentire lifecycle, from initial development and deployment, through monitoringand maintenance due to ongoing change.

Recognized BRMS leadership More than just technology, IBM provides the services, expertise and

community that allow organizations to achieve long-term success in their useof BRMS.


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Most Complete BRMS Solution

Value: everything needed to build,deploy and maintain rule-based

applications; fits the widest rangeof enterprise architectures.

Specific, comprehensive environments for all business rule stakeholders

Flexible rule authoring capabilities

Multi-locale rule management support, fully localized rule language

Configurable interfaces, embeddable components, comprehensive APIs

Robust, scalable and configurable rule execution

Comprehensive platform support fits into the enterprise IT stack


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Superior Decision Governance

Value: easy, safe and predictable rule management Enterprise rules repositoryprovides central source of truth

Complete rule management environment for business users

Role-based controls

Comprehensive decision insight capabilities (user-configurable navigation,queries and reports, rule analysis, version comparisons, rule testing and simulation)

What is the impact of thischange?

What was changed in thelatest revision?

Who approved the changefor deployment?


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Recognized BRMS Leadership

Value: ensuring success for implementing enterprise software

solutions through our ability to support the customer.

Strongest worldwide presence

Technology leadership

Industry-leading methodologyand best practices

Best community support

#1 in market share

More customers, withrepresentation across everymajor industry


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Examples of Customer BRMS Applications

Banking

Loan Origination Credit Decisioning Sales Advisory Payments Accounting

Insurance

Claims Processing Underwriting Quoting Rating Commissioning

CapitalMarkets

Automated Trading Trade Order

Management Accounting Compliance KYC /

AML On Boarding

PublicSector

Claims Processing Entitlement and

Benefit calculation Fraud Detection

and Management

Screening andTargeting

Telecom

Offer Configuration

OrderManagement

Fraud Detectionand Management

Loyalty Programs Network Monitoring

Transportationand Travel

Promotions

Management Loyalty Programs Customer Service Billing Contract

Management

Retail

Online

recommendation Campaign

Management Order

Management Pricing

Manufacturing

Order

Management Billing Contract

Management

S G


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Top 5 U.S. transportation and logistics company

Transport services centralized billing

Business need:This transport services company operates out of more than 300sites in the U.S., Canada and Mexico; the company dependsheavily on their IT systems to meet contract provisions in itsbilling and payroll systems.

Solution:

Centralization of multiple systems in order to ensureconsistency and compliance.

Using the WebSphere ILOG JRules BRMS, in justnine monthsthe company created a flexible contractsmanagement environment.

Benefits:

Increased revenue through billing of contractual activities

that were being missed with manual systems More accurate payroll management through automation

Faster billing cycles and more comprehensive invoicesderived from rules for rate management

Centralized rule repository ensures enterprise-widecompliance with corporate and industry regulations

Industry: Logistics

Solution: Billing and payroll

Deployment country:NorthAmerica

Product:IBM WebSphere ILOG JRules

IBM WebSphere ILOG JRuleshas been a great investment for

us. It gives us compliance with

Sarbanes-Oxley and automates

where only manual processes

were used. Operating efficiency

is up and missing dollars are

coming in. We have visibility intoour business that we never had

before.

Transport services company

IBM S f G


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BRMS

Benefits of WebSphere ILOG BRMS

Reduced lead

times for changesFast, reliable updates of

customer loyalty offers, deployeddirectly by business users

(retail.)

Internal/external

complianceSupport of regulations that

vary by customerlocation and product line

(insurance)

More personalized

client interactionsAutomated, interactive

screening for over 40 differentgovernment programs

(local gov.)

Business IT

alignmentBusiness user control of rules

reduced new policyimplementation by 50%

(pension admin.)

IBM S ft G


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Agenda





IBM S ft G


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Line Of Business

Production

Development

WebSphere ILOG Business Rules Product Family

Design

Man

age

Share

Deploy

JRules BRMS

Rule Studio(Eclipse-based)

Decision ValidationServices

Rules for COBOLRule ExecutionServer for Java

Rules for .NET BRMS

Rule Studio(Visual Studio-based)

Common Usage

Rule ExecutionServer for .NET

Rule TeamServer

Rule Repository

TransparentDecision Services

Rule Solutionsfor Office

Enterprise-wide

IBM Software Group


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Rule Management for Business Users

Web-based collaborative environment

Easy-to-Use, Easy-To-Learn Powerful Governance Capabilities

New in Version 7.0

Integrated rule testing and simulation(Decision Validation Services)

Integration with Microsoft OfficeWord and Excel for guided, offline ruleediting (Rule Solutions for Office)

Ability to manage rule projects for

both JRulesand Rules for .NET

IBM Software Group


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Guided Rule Editing in Microsoft Office

Extends rule maintenance across the organization

Ruledocs have full understanding of object model and rule syntax New in v7.0 integrated with Rule Team Server

IBM Software Group


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Meets the needs of business and IT

Test rules before deploying Assess business impact of changes

Business User Testing and Simulation

New in Version 7.0 (JRules)

Work directly within Rule Team Server Ability to use Microsoft Excel for data

input

Configuration/customization wizardsand editors in Rule Studio reducedevelopment time and effort

Decision Warehouse provides aqueryable, reportable, and analyzablerule execution audit trail in RuleExecution Server

IBM Software Group


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Rule Management for IT/Development

Eclipse and Visual Studio-based IDEs Comprehensive app development

capabilities

Source code control integration

New in Version 7.0.2 (Dec. 2009)

JRules support for Eclipse 3.4 allowsshell sharing with WID, WBM, RSA andRational Developer for z

Incorporate rule-based scorecardsas part of a decision service (JRules)

Rule Studio for .NETRule Studio for Java

IBM Software Group


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Managed Rule Execution

Centralized management of deployed rules

Highly scalable, configurable rule engine Runs on widest range of platforms

New in v7.0 Decision Warehouse

execution audit (JRules)

Transparent DecisionService deployment nowavailable in Rules for .NET

IBM Software Group


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BRMS for Legacy Applications

Rules aregenerated as

COBOL copybookfor execution inIMS, CICS, batch

Business Rule Management System

Rules areDefined,

Analyzed andMaintained

User Tools

Rules areStored and

Shared

Rule Repository

New in v7.0 Simplified creation of Business Object Model for

COBOL applications

Enhanced ability to import, verbalize and managethe business model for the COBOL project

Additional JRules rule authoring capabilities forgeneration of enhanced COBOL code

Increased agility for management of automated businessdecisions in COBOL applications

Improved visibility of decision logic

Enables progressive application modernization strategy

IBM Software Group


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Line Of Business

Production

DevelopmentDesign

Manage

Share

Deploy

Create with Confidence Eclipse or Visual Studio-based IDEs; easily extend rule projects to Web-

based rule management environment

Customizable natural language and graphical rule authoring

Change with Confidence Web-based environment provides centralized access to rules and governed

rule management

Integrated business user testing and simulation

Guided authoring through Web environment or Microsoft Office Word/Excel

Deploy with Confidence Integrated monitoring and management of production rule applications

Cross-platform decision services for SOA deployment

Decision Warehouse for improved compliance auditing and reporting

Share with Confidence Rule repository provides single source of truth

Role-based access control of business policies

WebSphere ILOG BRMS 7.0 Manage Rules with Confidence

Enterprise-wide

IBM Software Group


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Australian Health Insurance FundStraight Through Processing (STP) for Health Insurance Claims

Business need:

The company needed a claims assessment module that couldprocess thousands of claims per day, while supporting newoffers, regulations and business demands.

Solution:

Selected the IBM WebSphere ILOG Rules for .NET BRMS: Business users can directly access the rules and implement

policy changes in less than a day.

Rules for .Net provides a fast, highly scalable rule enginecapable of real-time performance.

Benefits:

Faster implementation time

Transparent business policies

Direct rule access for business users

Improved regulatory compliance

Industry: Insurance,Healthcare

Solution: Claims Processing

Deployment country:Australia

Product:IBM WebSphere ILOG Rulesfor .NET

WebSphere ILOG BRMS was the

right strategy. Not only have we

realized our vision of straight-

through processing, WebSphere

ILOG Rules for .NET has enabled

us to become a leader in the field

of claims automation.

CIO, Australian Health Insurance Fund

IBM Software Group


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ILOG BRMS Benefits

Implementing change in a way that is easy, safeand predictable

Reducing the time and cost required to developand maintain operational systems that are affectedby change

Providing a way for IT and Business functions towork collaboratively on defining and updating thedecision logic that drives operational systems

Increasing the visibility of how systems use andare affected by decision logic


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Q&A
http://www.ibm.com/software/rational