IBM Tivoli Netcool/System Service Monitors
Version 4.0.1
for AIX, HP-UX, Linux, Solaris, and Windows
Reference Guide
SC23-8763-02
���
Note
Before using this information and the product it supports, read the information in“Notices and trademarks” on page 623.
This edition applies to version 4.0.1 of Netcool/SSM (product numbers 5724-P39, 5724-P40, 5724-P41, 5724-P43) and
to all subsequent releases and modifications until otherwise indicated in new editions.
© Copyright IBM Corporation 1996, 2013.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures . . . . . . . . . . . . . . . ix
Tables . . . . . . . . . . . . . . . xi
About this guide . . . . . . . . . . xvii
Who should read this guide . . . . . . . . xvii
Publications . . . . . . . . . . . . . . xvii
Documentation library . . . . . . . . . xvii
Standards . . . . . . . . . . . . . xvii
Accessing terminology online . . . . . . xviii
Accessing publications online . . . . . . xviii
Ordering publications . . . . . . . . . xviii
Tivoli technical training . . . . . . . . . . xix
Support information . . . . . . . . . . . xix
Conventions used in this guide . . . . . . . xix
Typeface conventions . . . . . . . . . . xix
SNMP naming conventions . . . . . . . . xx
MIB object names . . . . . . . . . . . xx
Operating system considerations . . . . . . xx
Chapter 1. Introduction . . . . . . . . 1
Netcool/SSM subagents and MIB modules . . . . 1
Service Level Agreement (SLA) . . . . . . . 1
Traceroute . . . . . . . . . . . . . . 1
Application Flow (Appflow) . . . . . . . . 1
Service Discovery. . . . . . . . . . . . 2
Programmability . . . . . . . . . . . . 2
Host Resources . . . . . . . . . . . . 2
System Resources . . . . . . . . . . . . 2
Process . . . . . . . . . . . . . . . 2
NT Performance Monitoring . . . . . . . . 2
Security . . . . . . . . . . . . . . . 2
Netcool/ASM . . . . . . . . . . . . . . 2
Netcool/ASM for Oracle . . . . . . . . . 3
Netcool/ASM for Microsoft SQL. . . . . . . 3
Netcool/ASM for Microsoft Exchange . . . . . 3
Netcool/ASM for Microsoft IIS . . . . . . . 3
Netcool/ASM for Apache . . . . . . . . . 3
Netcool/ASM for IBM WebSphere . . . . . . 3
Netcool/ASM for WebLogic . . . . . . . . 3
Netcool/ASM for Microsoft Active Directory . . 3
Netcool/ASM for IBM Lotus Notes/Domino
Server . . . . . . . . . . . . . . . 4
Netcool/ASM for Sybase ASE . . . . . . . 4
Netcool/ASM for Microsoft Cluster Service
Control . . . . . . . . . . . . . . . 4
Understanding MIB modules . . . . . . . . . 4
Chapter 2. Agent . . . . . . . . . . . 5
Component files . . . . . . . . . . . . . 5
Guidelines . . . . . . . . . . . . . . . 5
Data control . . . . . . . . . . . . . 6
Configuration commands . . . . . . . . . . 7
Agent configuration table . . . . . . . . . 8
Agent configuration variables. . . . . . . . 8
Data control table. . . . . . . . . . . . 8
Notification destinations . . . . . . . . . 9
Examples . . . . . . . . . . . . . . . 10
MIB module . . . . . . . . . . . . . . 11
MIB objects . . . . . . . . . . . . . 12
Notification types . . . . . . . . . . . 18
Chapter 3. Application flow . . . . . . 21
Component files . . . . . . . . . . . . . 21
Guidelines . . . . . . . . . . . . . . . 21
Client/server filtering . . . . . . . . . . 21
Protocol filtering. . . . . . . . . . . . 22
Event-controlled activation and deactivation . . 22
SNMPv1 compatibility. . . . . . . . . . 22
Configuration commands . . . . . . . . . . 22
Control table . . . . . . . . . . . . . 23
Alarm table . . . . . . . . . . . . . 23
Examples . . . . . . . . . . . . . . . 25
MIB module . . . . . . . . . . . . . . 26
MIB tables . . . . . . . . . . . . . . 27
Notification types . . . . . . . . . . . 35
Chapter 4. Application usage . . . . . 37
Component files . . . . . . . . . . . . . 37
Guidelines . . . . . . . . . . . . . . . 37
Inivars . . . . . . . . . . . . . . . 37
Configuration commands . . . . . . . . . . 38
Control table . . . . . . . . . . . . . 38
Examples . . . . . . . . . . . . . . . 39
MIB module . . . . . . . . . . . . . . 39
MIB tables . . . . . . . . . . . . . . 40
Chapter 5. Arithmetic . . . . . . . . 41
Component files . . . . . . . . . . . . . 41
Guidelines . . . . . . . . . . . . . . . 41
General monitoring procedure . . . . . . . 41
Defining control expressions . . . . . . . . 42
Generating events . . . . . . . . . . . 52
Configuration commands . . . . . . . . . . 53
Control table . . . . . . . . . . . . . 53
Examples . . . . . . . . . . . . . . . 54
MIB module . . . . . . . . . . . . . . 57
MIB tables . . . . . . . . . . . . . . 58
Chapter 6. Availability . . . . . . . . 63
Component files . . . . . . . . . . . . . 63
Guidelines . . . . . . . . . . . . . . . 63
Availability method. . . . . . . . . . . 63
Polling and history . . . . . . . . . . . 64
Event activation and deactivation . . . . . . 64
Event generation . . . . . . . . . . . 64
Configuration commands . . . . . . . . . . 65
Control table . . . . . . . . . . . . . 65
Examples . . . . . . . . . . . . . . . 66
© Copyright IBM Corp. 1996, 2013 iii
MIB Module . . . . . . . . . . . . . . 67
MIB tables . . . . . . . . . . . . . . 68
Notification types . . . . . . . . . . . 70
Chapter 7. Crontab . . . . . . . . . 73
Component files . . . . . . . . . . . . . 73
Guidelines . . . . . . . . . . . . . . . 73
Creating schedules . . . . . . . . . . . 73
Event times . . . . . . . . . . . . . 74
Start time . . . . . . . . . . . . . . 75
Configuration commands . . . . . . . . . . 75
Control table . . . . . . . . . . . . . 75
Examples . . . . . . . . . . . . . . . 76
MIB module . . . . . . . . . . . . . . 78
MIB objects . . . . . . . . . . . . . 78
Notification types . . . . . . . . . . . 80
Chapter 8. Desktop . . . . . . . . . 83
Component files . . . . . . . . . . . . . 83
Using Desk Tool . . . . . . . . . . . . . 83
Starting Desk Tool . . . . . . . . . . . 83
Sending help desk queries . . . . . . . . 84
Changing the personal profile . . . . . . . 84
MIB module . . . . . . . . . . . . . . 85
MIB objects . . . . . . . . . . . . . 86
Notification types . . . . . . . . . . . 88
Chapter 9. File monitoring . . . . . . 91
Component files . . . . . . . . . . . . . 91
Guidelines . . . . . . . . . . . . . . . 91
Monitoring procedure . . . . . . . . . . 91
Selecting files and directories . . . . . . . 92
Selecting an attribute . . . . . . . . . . 92
filemon inivars . . . . . . . . . . . . 93
Configuration commands . . . . . . . . . . 94
Control table . . . . . . . . . . . . . 94
Examples . . . . . . . . . . . . . . . 96
MIB module . . . . . . . . . . . . . . 97
MIB tables . . . . . . . . . . . . . . 98
Notification types . . . . . . . . . . . 101
Chapter 10. File transfer . . . . . . . 103
Component files . . . . . . . . . . . . 103
Guidelines . . . . . . . . . . . . . . 103
Inivars . . . . . . . . . . . . . . 103
Examples . . . . . . . . . . . . . . . 104
MIB module . . . . . . . . . . . . . . 105
MIB tables . . . . . . . . . . . . . 105
Chapter 11. Generic alarm . . . . . . 109
Component files . . . . . . . . . . . . 109
Guidelines . . . . . . . . . . . . . . 109
Alarm modes . . . . . . . . . . . . 110
Monitoring multiple instances . . . . . . . 114
Configuring the data sent in notifications . . . 115
SNMPv1 compatibility . . . . . . . . . 116
Configuration commands . . . . . . . . . 116
Control table . . . . . . . . . . . . 116
Variable bindings . . . . . . . . . . . 118
Examples . . . . . . . . . . . . . . . 119
MIB module . . . . . . . . . . . . . . 121
MIB tables . . . . . . . . . . . . . 121
Notification types . . . . . . . . . . . 126
Chapter 12. Host resources . . . . . 129
Component files . . . . . . . . . . . . 129
Guidelines . . . . . . . . . . . . . . 129
Remote mount points . . . . . . . . . 129
Host Resources object support . . . . . . . 129
hostres inivars . . . . . . . . . . . . 131
Device mapping (Linux only) . . . . . . . 133
MIB module . . . . . . . . . . . . . . 133
MIB objects . . . . . . . . . . . . . 134
Chapter 13. IP configuration . . . . . 137
Overview. . . . . . . . . . . . . . . 137
Guidelines . . . . . . . . . . . . . . 137
MIB module . . . . . . . . . . . . . . 137
MIB objects . . . . . . . . . . . . . 138
Notification types . . . . . . . . . . . 140
Chapter 14. LogMonX . . . . . . . . 141
Component files . . . . . . . . . . . . 141
Guidelines . . . . . . . . . . . . . . 141
Specifying the monitored log file . . . . . . 142
Log file entry delimiters . . . . . . . . . 143
Filter expressions . . . . . . . . . . . 143
Log file entry size limitations . . . . . . . 144
Storing state information . . . . . . . . 145
Configuration commands . . . . . . . . . 145
Control table . . . . . . . . . . . . 146
Examples . . . . . . . . . . . . . . . 147
MIB module . . . . . . . . . . . . . . 149
MIB objects . . . . . . . . . . . . . 150
Notification types . . . . . . . . . . . 153
Chapter 15. NT performance monitor 157
Overview. . . . . . . . . . . . . . . 157
Guidelines . . . . . . . . . . . . . . 157
Monitoring performance metrics . . . . . . 157
Identifying performance metrics in Windows
perfmon . . . . . . . . . . . . . . 158
Data table indexing . . . . . . . . . . 159
SNMPv1 compatibility . . . . . . . . . 159
Configuration commands . . . . . . . . . 159
Control table .
