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IBM Tivoli Netcool/System Service Monitors: Reference Guide · PDF file This edition applies to version 4.0.1 of Netcool/SSM (product numbers 5724-P39, 5724-P40, 5724-P41, 5724-P43)

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Text of IBM Tivoli Netcool/System Service Monitors: Reference Guide · PDF file This edition applies...

  • IBM Tivoli Netcool/System Service Monitors Version 4.0.1 for AIX, HP-UX, Linux, Solaris, and Windows

    Reference Guide

    SC23-8763-02

    ���

  • Note Before using this information and the product it supports, read the information in“Notices and trademarks” on page 623.

    This edition applies to version 4.0.1 of Netcool/SSM (product numbers 5724-P39, 5724-P40, 5724-P41, 5724-P43) and to all subsequent releases and modifications until otherwise indicated in new editions.

    © Copyright IBM Corporation 1996, 2013. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

  • Contents

    Figures . . . . . . . . . . . . . . . ix

    Tables . . . . . . . . . . . . . . . xi

    About this guide . . . . . . . . . . xvii Who should read this guide . . . . . . . . xvii Publications . . . . . . . . . . . . . . xvii

    Documentation library . . . . . . . . . xvii Standards . . . . . . . . . . . . . xvii Accessing terminology online . . . . . . xviii Accessing publications online . . . . . . xviii Ordering publications . . . . . . . . . xviii

    Tivoli technical training . . . . . . . . . . xix Support information . . . . . . . . . . . xix Conventions used in this guide . . . . . . . xix

    Typeface conventions . . . . . . . . . . xix SNMP naming conventions . . . . . . . . xx MIB object names . . . . . . . . . . . xx Operating system considerations . . . . . . xx

    Chapter 1. Introduction . . . . . . . . 1 Netcool/SSM subagents and MIB modules . . . . 1

    Service Level Agreement (SLA) . . . . . . . 1 Traceroute . . . . . . . . . . . . . . 1 Application Flow (Appflow) . . . . . . . . 1 Service Discovery. . . . . . . . . . . . 2 Programmability . . . . . . . . . . . . 2 Host Resources . . . . . . . . . . . . 2 System Resources . . . . . . . . . . . . 2 Process . . . . . . . . . . . . . . . 2 NT Performance Monitoring . . . . . . . . 2 Security . . . . . . . . . . . . . . . 2

    Netcool/ASM . . . . . . . . . . . . . . 2 Netcool/ASM for Oracle . . . . . . . . . 3 Netcool/ASM for Microsoft SQL. . . . . . . 3 Netcool/ASM for Microsoft Exchange . . . . . 3 Netcool/ASM for Microsoft IIS . . . . . . . 3 Netcool/ASM for Apache . . . . . . . . . 3 Netcool/ASM for IBM WebSphere . . . . . . 3 Netcool/ASM for WebLogic . . . . . . . . 3 Netcool/ASM for Microsoft Active Directory . . 3 Netcool/ASM for IBM Lotus Notes/Domino Server . . . . . . . . . . . . . . . 4 Netcool/ASM for Sybase ASE . . . . . . . 4 Netcool/ASM for Microsoft Cluster Service Control . . . . . . . . . . . . . . . 4

    Understanding MIB modules . . . . . . . . . 4

    Chapter 2. Agent . . . . . . . . . . . 5 Component files . . . . . . . . . . . . . 5 Guidelines . . . . . . . . . . . . . . . 5

    Data control . . . . . . . . . . . . . 6 Configuration commands . . . . . . . . . . 7

    Agent configuration table . . . . . . . . . 8

    Agent configuration variables. . . . . . . . 8 Data control table. . . . . . . . . . . . 8 Notification destinations . . . . . . . . . 9

    Examples . . . . . . . . . . . . . . . 10 MIB module . . . . . . . . . . . . . . 11

    MIB objects . . . . . . . . . . . . . 12 Notification types . . . . . . . . . . . 18

    Chapter 3. Application flow . . . . . . 21 Component files . . . . . . . . . . . . . 21 Guidelines . . . . . . . . . . . . . . . 21

    Client/server filtering . . . . . . . . . . 21 Protocol filtering. . . . . . . . . . . . 22 Event-controlled activation and deactivation . . 22 SNMPv1 compatibility. . . . . . . . . . 22

    Configuration commands . . . . . . . . . . 22 Control table . . . . . . . . . . . . . 23 Alarm table . . . . . . . . . . . . . 23

    Examples . . . . . . . . . . . . . . . 25 MIB module . . . . . . . . . . . . . . 26

    MIB tables . . . . . . . . . . . . . . 27 Notification types . . . . . . . . . . . 35

    Chapter 4. Application usage . . . . . 37 Component files . . . . . . . . . . . . . 37 Guidelines . . . . . . . . . . . . . . . 37

    Inivars . . . . . . . . . . . . . . . 37 Configuration commands . . . . . . . . . . 38

    Control table . . . . . . . . . . . . . 38 Examples . . . . . . . . . . . . . . . 39 MIB module . . . . . . . . . . . . . . 39

    MIB tables . . . . . . . . . . . . . . 40

    Chapter 5. Arithmetic . . . . . . . . 41 Component files . . . . . . . . . . . . . 41 Guidelines . . . . . . . . . . . . . . . 41

    General monitoring procedure . . . . . . . 41 Defining control expressions . . . . . . . . 42 Generating events . . . . . . . . . . . 52

    Configuration commands . . . . . . . . . . 53 Control table . . . . . . . . . . . . . 53

    Examples . . . . . . . . . . . . . . . 54 MIB module . . . . . . . . . . . . . . 57

    MIB tables . . . . . . . . . . . . . . 58

    Chapter 6. Availability . . . . . . . . 63 Component files . . . . . . . . . . . . . 63 Guidelines . . . . . . . . . . . . . . . 63

    Availability method. . . . . . . . . . . 63 Polling and history . . . . . . . . . . . 64 Event activation and deactivation . . . . . . 64 Event generation . . . . . . . . . . . 64

    Configuration commands . . . . . . . . . . 65 Control table . . . . . . . . . . . . . 65

    Examples . . . . . . . . . . . . . . . 66

    © Copyright IBM Corp. 1996, 2013 iii

  • MIB Module . . . . . . . . . . . . . . 67 MIB tables . . . . . . . . . . . . . . 68 Notification types . . . . . . . . . . . 70

    Chapter 7. Crontab . . . . . . . . . 73 Component files . . . . . . . . . . . . . 73 Guidelines . . . . . . . . . . . . . . . 73

    Creating schedules . . . . . . . . . . . 73 Event times . . . . . . . . . . . . . 74 Start time . . . . . . . . . . . . . . 75

    Configuration commands . . . . . . . . . . 75 Control table . . . . . . . . . . . . . 75

    Examples . . . . . . . . . . . . . . . 76 MIB module . . . . . . . . . . . . . . 78

    MIB objects . . . . . . . . . . . . . 78 Notification types . . . . . . . . . . . 80

    Chapter 8. Desktop . . . . . . . . . 83 Component files . . . . . . . . . . . . . 83 Using Desk Tool . . . . . . . . . . . . . 83

    Starting Desk Tool . . . . . . . . . . . 83 Sending help desk queries . . . . . . . . 84 Changing the personal profile . . . . . . . 84

    MIB module . . . . . . . . . . . . . . 85 MIB objects . . . . . . . . . . . . . 86 Notification types . . . . . . . . . . . 88

    Chapter 9. File monitoring . . . . . . 91 Component files . . . . . . . . . . . . . 91 Guidelines . . . . . . . . . . . . . . . 91

    Monitoring procedure . . . . . . . . . . 91 Selecting files and directories . . . . . . . 92 Selecting an attribute . . . . . . . . . . 92 filemon inivars . . . . . . . . . . . . 93

    Configuration commands . . . . . . . . . . 94 Control table . . . . . . . . . . . . . 94

    Examples . . . . . . . . . . . . . . . 96 MIB module . . . . . . . . . . . . . . 97

    MIB tables . . . . . . . . . . . . . . 98 Notification types . . . . . . . . . . . 101

    Chapter 10. File transfer . . . . . . . 103 Component files . . . . . . . . . . . . 103 Guidelines . . . . . . . . . . . . . . 103

    Inivars . . . . . . . . . . . . . . 103 Examples . . . . . . . . . . . . . . . 104 MIB module . . . . . . . . . . . . . . 105

    MIB tables . . . . . . . . . . . . . 105

    Chapter 11. Generic alarm . . . . . . 109 Component files . . . . . . . . . . . . 109 Guidelines . . . . . . . . . . . . . . 109

    Alarm modes . . . . . . . . . . . . 110 Monitoring multiple instances . . . . . . . 114 Configuring the data sent in notifications . . . 115 SNMPv1 compatibility . . . . . . . . . 116

    Configuration commands . . . . . . . . . 116 Control table . . . . . . . . . . . . 116 Variable bindings . . . . . . . . . . . 118

    Examples . . . . . . . . . . . . . . . 119

    MIB module . . . . . . . . . . . . . . 121 MIB tables . . . . . . . . . . . . . 121 Notification types . . . . . . . . . . . 126

    Chapter 12. Host resources . . . . . 129 Component files . . . . . . . . . . . . 129 Guidelines . . . . . . . . . . . . . . 129

    Remote mount points . . . . . . . . . 129 Host Resources object support . . . . . . . 129 hostres inivars . . . . . . . . . . . . 131 Device mapping (Linux only) . . . . . . . 133

    MIB module . . . . . . . . . . . . . . 133 MIB objects . . . . . . . . . . . . . 134

    Chapter 13. IP configuration . . . . . 137 Overview. . . . . . . . . . . . . . . 137 Guidelines . . . . . . . . . . . . . . 137 MIB module . . . . . . . . . . . . . . 137

    MIB objects . . . . . . . . . . . . . 138 Notification types . . . . . . . . . . . 140

    Chapter 14. LogMonX . . . . . . . . 141 Component files . . . . . . . . . . . . 141 Guidelines . . . . . . . . . . . . . . 141

    Specifying the monitored log file . . . . . . 142 Log file entry delimiters . . . . . . . . . 143 Filter expressions . . . . . . . . . . . 143 Log file entry size limitations . . . . . . . 144 Storing state information . . . . . . . . 145

    Configuration commands . . . . . . . . . 145 Control table . . . . . . . . . . . . 146

    Examples . . . . . . . . . . . . . . . 147 MIB module . . . . . . . . . . . . . . 149

    MIB objects . . . . . . . . . . . . . 150 Notification types . . . . . . . . . . . 153

    Chapter 15. NT performance monitor 157 Overview. . . . . . . . . . . . . . . 157 Guidelines . . . . . . . . . . . . . . 157

    Monitoring performance metrics . . . . . . 157 Identifying performance metrics in Windows perfmon . . . . . . . . . . . . . . 158 Data table indexing . . . . . . . . . . 159 SNMPv1 compatibility . . . . . . . . . 159

    Configuration commands . . . . . . . . . 159 Control table .

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