IBM Tivoli Configuration Manager for AutomatedTeller Machines

Release NotesVersion 2.1

SC32-1254-00

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IBM Tivoli Configuration Manager for AutomatedTeller Machines

Release NotesVersion 2.1

SC32-1254-00

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Note

Before using this information and the product it supports, read the information in “Notices” on page 9.

First Edition (June 2003)

This edition applies to Version 2, release 1, modification level 0 of IBM Tivoli Configuration Manager for AutomatedTeller Machines (program number 5724-E50) and to all subsequent releases and modifications until otherwiseindicated in new editions.

© Copyright International Business Machines Corporation 2000, 2003. All rights reserved.US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

Contents

Preface . . . . . . . . . . . . . . . vPublications . . . . . . . . . . . . . . v

IBM Tivoli Configuration Manager for AutomatedTeller Machines . . . . . . . . . . . . vPrerequisite publications . . . . . . . . . vRelated publications . . . . . . . . . . viAccessing publications online . . . . . . . viiOrdering publications . . . . . . . . . . vii

Contacting software support . . . . . . . . viiConventions used in this guide . . . . . . . viii

Typeface conventions . . . . . . . . . . viiiOperating system-dependent variables andpaths . . . . . . . . . . . . . . . viiiCommand syntax . . . . . . . . . . . viii

Chapter 1. About this release . . . . . 1New features . . . . . . . . . . . . . . 1Patches included in this release . . . . . . . . 1

Compatibility . . . . . . . . . . . . . . 1

Chapter 2. Installation and upgradenotes . . . . . . . . . . . . . . . . 3Supported operating systems . . . . . . . . . 3Supported databases. . . . . . . . . . . . 4Component installation requirements . . . . . . 4

Hardware Requirements . . . . . . . . . 4Software Requirements . . . . . . . . . . 5

Installing and upgrading to IBM Tivoli ConfigurationManager for Automated Teller Machines, Version 2.1 . 5

Chapter 3. Internationalization notes . . 7Software limitations, problems and workarounds . . 7

Notices . . . . . . . . . . . . . . . 9Trademarks . . . . . . . . . . . . . . 10

© Copyright IBM Corp. 2000, 2003 iii

iv IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes

Preface

IBM® Tivoli® Configuration Manager for Automated Teller Machines provides acentralized system management tool on the Tivoli platform for Windows NT®,2000, and XP automated teller machines that use the eXtensions for FinancialServices (XFS) interface specification Release 2.0. These automated teller machines,are referred to in this document as Windows® XFS automated teller machines.

In providing integration of Windows XFS automated teller machines with theTivoli Management Framework, IBM Tivoli Configuration Manager for AutomatedTeller Machines enables:v Collecting and querying of inventory information for automated teller machines.v Distribute software to your automated teller machines.v Rebooting of automated teller machines.

These release notes are the most current information for the product. Review thesenotes thoroughly before installing or using this product.

PublicationsThis section lists publications in the IBM Tivoli Configuration Manager forAutomated Teller Machines library and any other related documents. It alsodescribes how to access Tivoli publications online, how to order Tivolipublications, and how to submit comments on Tivoli publications.

IBM Tivoli Configuration Manager for Automated TellerMachines

The following documents are available in the IBM Tivoli Configuration Managerfor Automated Teller Machines library:v IBM Tivoli Configuration Manager for Automated Teller Machines: User’s Guide,

SC32-1255Provides information about planning, installing, and using IBM TivoliConfiguration Manager for Automated Teller Machines, Version 2.1.

v IBM Tivoli Configuration Manager for Automated Teller Machines: ProblemDetermination Guide, SC32-1411Provides information to handle any problems you may encouter using IBMTivoli Configuration Manager for Automated Teller Machines, Version 2.1. It alsocontains the messages issued by the product.

v IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes,SC32-1254Provides late-breaking information about IBM Tivoli Configuration Manager forAutomated Teller Machines, Version 2.1.

Prerequisite publicationsTo use the information in this guide effectively, you must have some prerequisiteknowledge, which you can obtain from the following guides:v IBM Tivoli Configuration Manager: Introducing IBM Tivoli Configuration Manager,

GC23-4703

© Copyright IBM Corp. 2000, 2003 v

Provides an overview of IBM Tivoli Configuration Manager and its components,as well a series of scenarios that introduce you to the tasks you can perform.

v IBM Tivoli Configuration Manager: Planning and Installation, GC32-4702Explains how to plan or upgrade your deployment of IBM Tivoli ConfigurationManager in a Tivoli environment as well as how to install, upgrade, anduninstall the components of IBM Tivoli Configuration Manager using theavailable installation mechanisms.

v IBM Tivoli Configuration Manager: Messages and Codes, SC23-4708Details all the error and warning messages and error codes issued by all of thecomponents of IBM Tivoli Configuration Manager for Automated TellerMachines, and their sub-components.

v IBM Tivoli Configuration Manager: User’s Guide for Software Distribution, SC23-4711Provides information about the concepts and procedures necessary for you toeffectively use the Software Distribution component of IBM Tivoli ConfigurationManager for Automated Teller Machines, to distribute software over local areanetworks (LANs) and wide area networks (WANs).

v IBM Tivoli Configuration Manager: Reference Manual for Software Distribution,SC23-4712Provides advanced information about how to use and customize the SoftwareDistribution component of IBM Tivoli Configuration Manager for AutomatedTeller Machines.

v IBM Tivoli Configuration Manager: User’s Guide for Inventory, SC23-4713Provides information about the Inventory component of IBM TivoliConfiguration Manager for Automated Teller Machines. This guide includes anintroduction to the Inventory component and information about, procedures for,and examples of the management tasks that you can complete using Inventory.

v IBM Tivoli Configuration Manager: Database Schema Reference, SC23-4783Provides information about the configuration repository of the IBM TivoliConfiguration Manager for Automated Teller Machines product. This bookincludes descriptions of the views, queries, and tables used in the configurationrepository, as well as an explanation of history tracking.

v Tivoli Management Framework: Planning for Deployment Guide, GC32-0803Explains how to plan for deploying your Tivoli environment.

v Tivoli Management Framework: User’s Guide, GC32-0805Describes the concepts and procedures for using Tivoli Management Frameworkservices.

v Tivoli Management Framework: Reference Manual, GC32-0806Provides in-depth information about Tivoli Management Framework commands.

Related publicationsThe following documents also provide useful information:v Troubleshooting Tivoli Using the Latest Features, SG24-6614

This redbook is an update of the existing Tivoli Enterprise™ Internals andProblem Determination, SG24-2034 redbook. The material is revised and updatedfor post version 3.6 Tivoli Framework and applications.

The Tivoli Software Glossary includes definitions for many of the technical termsrelated to Tivoli software. The Tivoli Software Glossary is available, in English only,at the following Web site:

vi IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes

http://publib.boulder.ibm.com/tividd/glossary/termsmst04.htm

For more information about the XFS interface specification, go to this Web site:http://www.cenorm.be/isss/Workshop/XFS/

Accessing publications onlineThe documentation CD contains the publications that are in the product library.The format of the publications is PDF. To access the publications using a Webbrowser, open the infocenter.html file. The file is in the appropriate publicationsdirectory on the product CD.

IBM posts publications for this and all other Tivoli products, as they becomeavailable and whenever they are updated, to the Tivoli Software InformationCenter Web site. The Tivoli Software Information Center is located at the followingWeb address:

http://publib.boulder.ibm.com/tividd/td/tdprodlist.html

Click the IBM Tivoli Configuration Manager for Automated Teller Machines forAutomated Teller Machines link to access the product library.

Note: If you print PDF documents on other than letter-sized paper, select the Fit topage check box in the Adobe Acrobat Print window. This option is availablewhen you click File ” Print. Fit to page ensures that the full dimensions of aletter-sized page print on the paper that you are using.

Ordering publicationsYou can order many Tivoli publications online at the following Web site:

http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi

You can also order by telephone by calling one of these numbers:v In the United States: 800-879-2755v In Canada: 800-426-4968

In other countries, see the following Web site for a list of telephone numbers:

http://www.ibm.com/software/tivoli/order-lit/

Contacting software supportIf you have a problem with any Tivoli product, refer to the following IBM SoftwareSupport Web site:

http://www.ibm.com/software/sysmgmt/products/support/

If you want to contact software support, see the IBM Software Support Guide at thefollowing Web site:

http://techsupport.services.ibm.com/guides/handbook.html

The guide provides information about how to contact IBM Software Support,depending on the severity of your problem, and the following information:

Preface vii

v Registration and eligibilityv Telephone numbers and e-mail addresses, depending on the country in which

you are locatedv Information you must have before contacting IBM Software Support

Conventions used in this guideThis guide uses several conventions for special terms and actions, operatingsystem-dependent commands and paths, and margin graphics.

Typeface conventionsThis guide uses the following typeface conventions:

Bold

v Lowercase commands and mixed case commands that are otherwisedifficult to distinguish from surrounding text

v Interface controls (check boxes, push buttons, radio buttons, spinbuttons, fields, folders, icons, list boxes, items inside list boxes,multicolumn lists, containers, menu choices, menu names, tabs, propertysheets), labels (such as Tip:, and Operating system considerations:)

v Column headings in a tablev Keywords and parameters in text

Italic

v Citations (titles of books, diskettes, and CDs)v Words defined in textv Emphasis of words (words as words)v Letters as lettersv New terms in text (except in a definition list)v Variables and values you must provide

Monospace

v Examples and code examplesv File names, programming keywords, and other elements that are difficult

to distinguish from surrounding textv Message text and prompts addressed to the userv Text that the user must typev Values for arguments or command options

Operating system-dependent variables and pathsThis guide uses the Windows convention for specifying environment variables andfor directory notation.

When using the UNIX® command line, replace %variable% with $variable forenvironment variables and replace each backslash (\) with a forward slash (/) indirectory paths.

Note: If you are using the bash shell on a Windows system, you can use the UNIXconventions.

Command syntaxThese special characters are used to define command syntax:

viii IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes

[ ] Identifies optional arguments. Arguments not enclosed in brackets arerequired.

... Indicates that you can repeat the previous argument or specify multiplevalues for the previous argument.

| Indicates mutually exclusive information. You can use the argument to theleft or to the right of the separator. You cannot use both arguments in asingle use of the command.

{ } Limits a set of mutually exclusive arguments when one of the arguments isrequired. If the arguments are optional, they are enclosed in [ ] (brackets).

Preface ix

x IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes

Chapter 1. About this release

This chapter describes this release of IBM® Tivoli® Configuration Manager forAutomated Teller Machines, Version 2.1. It includes the following sections:v “New features” on page 1v “Patches included in this release” on page 1v “Compatibility” on page 1

New featuresWith IBM Tivoli Configuration Manager for Automated Teller Machines you can:v Perform a wizard-guided easy installation and configurationv Use the Inventory component of IBM Tivoli Configuration Manager for

Automated Teller Machines, Version 4.2v Use the Software Distribution component of IBM Tivoli Configuration Manager

for Automated Teller Machines, Version 4.2v Perform a silent installationv Use Data Warehousev Use the ATM_Configuration_Plan.2.1 plan to scan and configure automated

teller machines at a scheduled date and time.

Patches included in this releaseThis section lists the patches on Tivoli Self-Services Terminal Manager TerminalManager, Version 1.0, that have been incorporated into IBM Tivoli ConfigurationManager for Automated Teller Machines, Version 2.1:

1.0-SST-0001

1.0-SST-0002

CompatibilityIBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1, cancoexist within a Tivoli management region with Tivoli Self-Services TerminalManage, Version 1.x.

You choose coexistence for the following reasons:v Ease the migration from a previous version to the new version.v Keep your current, customized environment while beginning to exploit the new

features offered by IBM Tivoli Configuration Manager for Automated TellerMachines, Version 2.1.

© Copyright IBM Corp. 2000, 2003 1

2 IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes

Chapter 2. Installation and upgrade notes

This chapter contains installation and upgrade information for IBM TivoliConfiguration Manager for Automated Teller Machines, Version 2.1.

Supported operating systemsThis section contains information about which IBM Tivoli Configuration Managerfor Automated Teller Machines, Version 2.1 components are supported on whichoperating systems:

Table 1. Supported operating systems by components

Operating System Version Server Endpoint

AIX® 4.3.3 U

AIX 5L 5.15.2

U

Solaris Operating Environment 789

U

HP-UX 11.011i

U

Red Hat Linux Server 7.2 U

Red Hat Linux Advanced Server 2.1 U

Red Hat Linux for zSeries® 7.2 U

SuSE Linux Enterprise Server 7 U

SuSE Linux Enterprise Server forzSeries®

7 U

Windows 2000 Server U U

Professional U

Advanced Server U U

Windows NT 4.0 + SP 6, SP 6a U U

Windows XP Professional U

United Linux 1.0 U

United Linux for zSeries® 1.0 U

Note: IBM Tivoli Configuration Manager for Automated Teller Machines, Version2.1 does not install on Managed Nodes and Gateways.

© Copyright IBM Corp. 2000, 2003 3

Supported databasesThis section contains information about which databases are supported by IBMTivoli Configuration Manager for Automated Teller Machines, Version 2.1:

Table 2. Supported databases by IBM Tivoli Configuration Manager for Automated TellerMachines, Version 2.1

Database Version

DB2® 7.17.28.1

Oracle 8.1.79i9i V2

MS SQL 7.0 SP2 and SP32000

Informix® Dynamic Server 2000

Sybase 12.012.5

Component installation requirementsThe following sections contain requirements and considerations for installing thecomponents of IBM Tivoli Configuration Manager for Automated Teller Machines,Version 2.1 using one of the following methods:v The ISMP Installation Program Wizardv The Tivoli Desktopv Tivoli Management Frameworkv The Silent Installationv The Tivoli software Installation Service

Hardware RequirementsIBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 hasspecific hardware prerequisites that must be met before it can be installed andconsidered functional. These requirements include hardware platforms, RAM, anddisk space. The prerequisites listed in this section are the recommendedenvironment for automated teller machine at the time of publication. IBM TivoliConfiguration Manager for Automated Teller Machines, Version 2.1 is supportedonly when used with prerequisites that are officially supported by the third-partyvendor.

Supported Hardware PlatformsThe following table identifies the supported operating system versions for eachsupported hardware platform.

Operating System Supported Hardware Platform

AIX pSeries™ and PowerPC® systems in 32-bit and 64-bitmode running AIX, Version 4.3.3 and 5.1

HP-UX HP9000/700 and 800 series running HP-UX in 32-bitand 64-bit mode, Versions 11.0 and 11i

Linux for Intel® Intel or Pentium® systems running Red Hat 7.2,SuSE 7

4 IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes

Operating System Supported Hardware Platform

Linux for S/390® IBM S/390 G5, G6, or MP3000 system running RedHat 7.2 on zSeries, SuSE Enterprise Server 7.0 onzSeries

Solaris Operating Environment Sun SPARC series running Solaris OperatingEnvironment, Versions 7, 8, and 9.

Windows NT Intel or Pentium systems running Microsoft®

Windows NT Version 4.0 SP6 and SP6A.

Windows 2000 Intel or Pentium systems running MicrosoftWindows 2000.

Windows XP Intel or Pentium systems running MicrosoftWindows XP.

Disk Space RequirementsOn the Tivoli server, the disk space requirement for IBM Tivoli ConfigurationManager for Automated Teller Machines is 6 MB for any supported platform.

Note: The installation program requires at least 120 MB free disk space in theoperating system temporary directory to run.

Software RequirementsBefore installing IBM Tivoli Configuration Manager for Automated TellerMachines, Version 2.1, you must have the following software installed andrunning:

On the Tivoli Server:

v A supported operating systemv Tivoli Management Framework, Version 4.1v IBM Tivoli Configuration Manager for Software Distribution, Version 4.2v IBM Tivoli Configuration Manager for Inventory, Version 4.2

On the Automated Teller Machine

v A supported operating systemv Tivoli Management Framework Endpoint, Version 4.1v The XFS service provider software, Release 2.0

Ensure also that the logical services for the automated teller machineperipheral devices are configured. If any of the devices are configuredusing service class names other than the standard service class names,you need to define your service class names using an alias file providedwith IBM Tivoli Configuration Manager for Automated Teller Machines,Version 2.1. See the IBM Tivoli Configuration Manager for Automated TellerMachines: User’s Guide for a detailed explanation.

Installing and upgrading to IBM Tivoli Configuration Manager forAutomated Teller Machines, Version 2.1

See Chapter 2 of IBM Tivoli Configuration Manager for Automated Teller Machines:User’s Guide for a detailed explanation on how to install and upgrade to IBM TivoliConfiguration Manager for Automated Teller Machines, Version 2.1.

Chapter 2. Installation and upgrade notes 5

6 IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes

Chapter 3. Internationalization notes

This chapter contains software limitations, problems, and workarounds forinternational versions of IBM Tivoli Configuration Manager for Automated TellerMachines, Version 2.1.

Software limitations, problems and workaroundsThis section describes software limitations, problems, and workarounds that applyto international versions of IBM Tivoli Configuration Manager for AutomatedTeller Machines, Version 2.1.v Defect 38318: InstallShield MultiPlatform, Version 5.0 that is used in IBM Tivoli

Configuration Manager for Automated Teller Machines, Version 2.1 does notsupport the Arabic locale. For this reason the dialog that loads the InstallShieldWizard is displayed with strange characters, the others dialogs are displayed inEnglish. The corresponding InstallShield MultiPlatform defect is LSMH5GAFC2,and will be fixed with Version 6.0.

v In the Arabic environment, using Windows 2000 all the Java™ dialogs default thekeyboard to Arabic. This means that in all the input text boxes you can correctlyenter Arabic characters but not English characters.Use the Alt+Shift combination to set the keyboard into English.

© Copyright IBM Corp. 2000, 2003 7

8 IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes

Notices

This information was developed for products and services offered in the U.S.A.IBM may not offer the products, services, or features discussed in this document inother countries. Consult your local IBM representative for information on theproducts and services currently available in your area. Any reference to an IBMproduct, program, or service is not intended to state or imply that only that IBMproduct, program, or service may be used. Any functionally equivalent product,program, or service that does not infringe any IBM intellectual property right maybe used instead. However, it is the user’s responsibility to evaluate and verify theoperation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matterdescribed in this document. The furnishing of this document does not give youany license to these patents.You can send license inquiries, in writing, to:

IBM Director of LicensingIBM CorporationNorth Castle DriveArmonk, NY 10504-1785 U.S.A.

For license inquiries regarding double-byte (DBCS) information, contact the IBMIntellectual Property Department in your country or send inquiries, in writing, to:

IBM World Trade Asia CorporationLicensing2-31 Roppongi 3-chome, Minato-kuTokyo 106, Japan

The following paragraph does not apply to the United Kingdom or any othercountry where such provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THISPUBLICATION ″AS IS″ WITHOUT WARRANTY OF ANY KIND, EITHEREXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESSFOR A PARTICULAR PURPOSE.

Some states do not allow disclaimer of express or implied warranties in certaintransactions, therefore, this statement might not apply to you.

This information could include technical inaccuracies or typographical errors.Changes are periodically made to the information herein; these changes will beincorporated in new editions of the publication. IBM may make improvementsand/or changes in the product(s) and/or the program(s) described in thispublication at any time without notice.

Any references in this information to non-IBM Web sites are provided forconvenience only and do not in any manner serve as an endorsement of those Websites. The materials at those Web sites are not part of the materials for this IBMproduct and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way itbelieves appropriate without incurring any obligation to you.

© Copyright IBM Corp. 2000, 2003 9

Licensees of this program who wish to have information about it for the purposeof enabling: (i) the exchange of information between independently createdprograms and other programs (including this one) and (ii) the mutual use of theinformation which has been exchanged, should contact:

IBM Corporation

2Z4A/101

11400 Burnet Road

Austin, TX 78758 U.S.A.

Such information may be available, subject to appropriate terms and conditions,including in some cases payment of a fee.

The licensed program described in this document and all licensed materialavailable for it are provided by IBM under terms of the IBM Customer Agreement,IBM International Program License Agreement or any equivalent agreementbetween us.

This information contains examples of data and reports used in daily businessoperations. To illustrate them as completely as possible, the examples include thenames of individuals, companies, brands, and products. All of these names arefictitious and any similarity to the names and addresses used by an actual businessenterprise is entirely coincidental.

If you are viewing this information in softcopy form, the photographs and colorillustrations might not appear.

TrademarksIBM, the IBM logo, Tivoli, AIX, Tivoli Enterprise, pSeries, PowerPC, Informix, DB2,and S/390 are trademarks or registered trademarks of International BusinessMachines Corporation in the United States, other countries, or both.

Pentium is a trademark of Intel Corporation in the United States, other countries,or both.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation inthe United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and othercountries.

Java and all Java-based trademarks and logos are trademarks or registeredtrademarks of Sun Microsystems, Inc. in the United States and other countries.

Other company, product, and service names may be trademarks or service marksof others.

10 IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes

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Program Number: SC32-1254

Printed in U.S.A.

SC32-1254-00