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IBM Software Group
© 2008 IBM Corporation
IBM Tivoli Provisioning Manager 7.1.1
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Agenda
TPM Product Family Overview
General Product Overview and Architecture
Summary
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Inability to ensure the test environment matches production results in quality problems and slow problem resolution
Lost Revenue or Productivity
Customer Dissatisfaction
Deployment errors result in roll-backs and unplanned down-time of business critical applications
Lack of an auditable deployment process hinders ability to comply with external regulations
Penalties,Loss of Shareholder Value
Manually configuring complex applications to deployment servers results in inefficient & inconsistent use of IT resources
High Labor Costs
High per asset costs, poor efficiencies
Poor Asset Management results in “just in case” capacity provisioning and low utilization rates
Low Resource sharing & scalability-High Costs
Virtualized environments are not easily managed and the IT finance team insists on usage reporting for budgeting and chargeback
What are the Key IT Operations Pain Points?
Lost Revenue or Productivity
Customer Dissatisfaction
Penalties,Loss of Shareholder Value
High Labor Costs
High per asset costs, poor efficienciesLow Resource sharing & scalability-High Costs
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Goals of IT Management - Visibility, Control, and Automation
Visibility: Understand what’s happening in the
environment in context of the business service
Control: Ability to take actions to ensure that the IT
environment meets the business requirements
Automation: Automate tasks to reduce costs and
errors and increase efficiency
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Visibility: Inventory, Discovery, Compliance CapabilitiesControl: Take actions in the IT environment including physical and virtual resource provisioning Automation: Automate datacenter tasks to improve efficiency, reduce cost and decrease errors inmanual processesBy Automating the critical tasks to manage your Virtual and Physical infrastructure of Server,Storage, Network and SW resources it provides a Responsive, Reliable, and Efficient platform forthe delivery of critical business services.
Visibility, Control, and Automation with TPM
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Datacenter AutomationDatacenter Automation
PhysicalServers
Distributed SystemsDistributed Systems
Servers
Clients
Clients - Pervasive
Provisioning Manager
Provisioning Portfolio Products Pre-TPM 7.1 Positioning
Remote Control
Provisioning Manager for Software
Provisioning Manager for OS Deployment
Intelligent Orchestrator
Storage
Virtual Servers
Networks
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
TPMfOSD 7.1
Datacenter AutomationDatacenter Automation
PhysicalServers
Distributed SystemsDistributed Systems
Servers
Clients
Clients - Pervasive
Provisioning Manager
Provisioning Portfolio Products Current/Future Positioning
Remote Control 7.1
Provisioning Manager for Software
Provisioning Manager for OS Deployment
Storage
Virtual Servers
Networks Provisioning Manager 7.1.1
Policy DrivenSoftware Distribution 7.1
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Tivoli Data Center Automation Strategic Direction
Data Center Automation
• Integrated
• Common look and feel
• Common base technology
• Leverage broad Tivoli portfolio
• Focused on specific customer needs
Request Driven Provisioning
Tivoli Green Tivoli Green ManagementManagement
(Monitor, Measure and (Monitor, Measure and ManageManage)
Tivoli Green Tivoli Green ManagementManagement
(Monitor, Measure and (Monitor, Measure and ManageManage)
Create Lab Request
Manage and Fulfill Requests
Setup and Install Software
Rational Test Lab Manager
Tivoli ServiceRequestManager
Tivoli ApplicationDependency Discovery
TivoliProvisioningManager
Test Lab Provisioning
Cloud Computing
IBM Software Group
© 2008 IBM Corporation
TPM 7.1 Concepts & Architecture Overview
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Outline General Product Overview and Direction
Tivoli Strategy and TPAe (Tivoli Process Automation engine)
Customer Opportunity with TPM 7.1
Architecture overview, DCM introduction and quick review of concepts
Summary
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
TPM 7.1 Builds on TPM 5.1.1 Architecture
DE SDI
Tivoli Common Agent (TCA)
AM DMSCDS
TPM 5.1.1
Out of the BoxAutomation
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.112
Software Stack to Manage-fromSoftware Stack to Manage-from Tivoli Provisioning Manager Core Architecture
WebSphere (6.1.0.13) Middleware base
LDAP Authentication Tier
Integration through Active Directory available
Oracle 10g and DB2 9.5 Database Support
Wide Management Platform (Manage-From) Support
Please see the support matrix for the most current information: http:/w3-103.ibm.com/software/xl/portal/viewcontent?type=doc&srcID=T9&docID=H768987L34985W88
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.113
Topology OverviewTopology Overview Single, Dual, Three-tier and HA scenarios available
Distributed, three tier rollout
Platform Independent tier members
HADR Support “Out of the box”
Additional resiliency through scalable distributed infrastructure (SDI) Support via Service IP, Shared Storage, TSA MP, Full Failover (DR) Single site or Campus level failover (minutes) Pre-canned policies provided
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.114
TPM 7.x Functional ArchitectureTPM 7.x Functional Architecture
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.115
Common Agent Services ArchitectureCommon Agent Services Architecture
Firewall sensitivity (contained ports)
Option: Gateway Manager “firewall proxy”
X509 Certificate SSL encryption
Subagent “Skeleton” Architecture
Secure command tunelling
Core backbone for SDI Architecture
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.116
Dynamic Content Functional ArchitectureDynamic Content Functional Architecture
Scalable “fan-in” architecture
Encrypted, end-to-end replication
File “chunking” (Torrent like)
Nearest neighbor peering replication
Firewall sensitivity (contained ports)
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Device Management Functional ArchitectureDevice Management Functional Architecture
17
Scalable “fan-in” architecture
Configurable agent polling mechanism
Encrypted, end-to-end replication
Distributed architecture for batched jobs
Firewall sensitivity (contained ports)
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
OS Deployment ArchitectureOS Deployment Architecture
18
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.119
Scalable “fan-in” architecture
Configurable agent polling mechanism
Encrypted, end-to-end replication
File “chunking” (Torrent like)
Nearest neighbor peering replication
Distributed architecture for batched jobs
Firewall sensitivity (contained ports)
Gateway Manager “firewall proxy” (secure tunneling)
X509 Certificate based SSL encryption between endpoints
Potential for external certificate handler support
Scalable Distribution ArchitectureScalable Distribution Architecture
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.120
End to End Deployment LifecycleEnd to End Deployment Lifecycle
(1) Agentless Discovery(via RXA/SSH)
(2) Push Agent Installable Binary (via RXA/SSH)
(3) Launch Agent Install(via RXA/SSH)
(5) Agent Registration
(SSL)
(7) Publish Job Binaries
(4) Automated Agent Install
(6) Publish Job Plan(get and install)
(8) Fetch Job Plan(s)
(9) Fetch Binaries
(10) Execute Job Plan
(11) Report Job Status
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.121
Scalable Distribution Infrastructure (SDI)Scalable Distribution Infrastructure (SDI)
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.122
Port Usage and Traffic FlowPort Usage and Traffic Flow
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Port Usage and Traffic Flow (Firewall)Port Usage and Traffic Flow (Firewall)
23
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.124
Firewall / NAT SupportFirewall / NAT Support
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Device Models and Automation Concepts A Device Driver, also referred to as a Device Model, is a group of workflows that can be a applied to an IT asset.
Common actions, such as adding an IP address to a computer, are represented in a generic form by a logical device operation
Workflow: A simple program with a number of constructs that is used to manage an environment.
Automation Package: A collection of commands, shell scripts, workflows, logical device operations, and Java™ plug-ins that applies to the operation of a specific type of software component or a physical device
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Our solutions are delivered via an integrated approach that provides faster time to value, grows easily with your needs, and preserves your investments
Tivoli Process Automation engine
Process Artifacts
•Related to CIs and Assets
•Process Definitions
CIs
•Attributes
•Relationships
•Configuration Data
IT Assets
•Attributes
•Relationships
Service Request and Fulfillment Management
Server & Application Provisioning &
Release Management
Incident and Problem Management
Asset, Change & Configuration Management
Common applications | Common workflow | Common reporting | Common User Interface | Common
Autonomic Extensions
Integrated SolutionAn Integrated set of solutions represent the full management of data, processes,
tooling and people
Integrated SolutionAn Integrated set of solutions represent the full management of data, processes,
tooling and people
Common Data Model The core solutions share a common data
subsystem for simple data sharing
Common Data Model The core solutions share a common data
subsystem for simple data sharing
Processes that Work Together The core solutions share a process
workflow automation engine
Processes that Work Together The core solutions share a process
workflow automation engine
No Rip and ReplaceLeverage existing investments in IBM and
3rd party IT management tools
No Rip and ReplaceLeverage existing investments in IBM and
3rd party IT management tools
Lower Cost of OwnershipLower infrastructure and training costs,
simple upgrade model
Lower Cost of OwnershipLower infrastructure and training costs,
simple upgrade model
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Out of the Box Reports
Reporting Engine
Web Based
Common User
Interface
Role base data access
Configurable by roles
User Configurable
Report Definition
Data Visualization
Workflow
Common Configuration
Services
User Interfaces
Data Extensions
Process Workflow Runtime & Services
CIs
•Attributes
•Relationships
Common Data Subsystem
Assets
•Attributes
•Relationships
Process Artifacts
•Related to CIs and Assets
Meta Data
•Configurations
•Process
Collaboration Notification Escalation Security
Tivoli Process Automation Engine (TPAe)Delivers the Common Base Capabilities
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Tivoli Process Automation engine enables an integrated portfolio
Out of the Box Reports
Reporting Engine
Web Based
Common User
Interface
Role base data access
Configurable by roles
User Configurable
Report Definition
Data Visualization
Workflow
Common Configuration
Services
User Interfaces
Data Extensions
Process Workflow Runtime & Services
Change &
ConfigurationMgmt
Collaboration Notification Escalation Security
Reconciliation Federation DiscoveryData
Adapters
Discovery and Application Dependency Mapping
CIs
•Attributes
•Relationships
Common Data Subsystem
Assets
•Attributes
•Relationships
Process Artifacts
•Related to CIs and Assets
Meta Data
•Configurations
•Process
Integration Modules
Service Request Mgmt
Incident, Problem and Catalog
Storage Mgmt
Release Mgmt
Capacity Mgmt
IT Asset Mgmt
Enterprise Asset Mgmt
IT Infrastructure(Server, Storage, Network, Security, Software, Applications, Transactions, Services)
>Storage Mgmt >Application Mgmt >Monitoring >Server/Device Mgmt >Network Mgmt >Security Mgmt >Discovery tools >Customer developed
Operational Management Products IBM & Non-IBM Software
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Customer Opportunity with 7.1.1 Industry Leading User Interaction Experience
A base to propel industry-leading user experience in provisioning spaceA service management platform that is easy to use, field-tested, flexible, and
customizable (UI and Data)
Integrated Process Automation Adjacency: Integrated Process Automation offerings: TADDM, CCMDB, Release
PMP, and SRM. TPM becomes the “Do’er” of TasksProcess visibility (with different teams provisioning network, storage, and servers)Ability to produce “Systems Mgt. Dashboards” by roleAbility to bridge between Processes and Actions
Connect Approved changes to actual actions via TPMAutomated remediation for specific deviations (e.g., wrong attribute
value) OOTB Content
Automation tasks (Discovery, Install agent. Etc.)Tasks that can be used readily in service mgt. processes (e.g., automated
remediation of changed config. File): Change, Release, RunBooks, SRM, etc. Free Function from TPAe
Escalations, Actions, BIRT Reporting, Uniform Security,…
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
TPM 7.1.1 Extends TPAe for Task Automation
Out of the Box Reports
Reporting Engine
Web Based
Common User
Interface
Role base data access
Configurable by roles
User Configurable
Report Definition
Data Visualization
Workflow
Common Configuration
Services
User Interfaces
Data Extensions
Process Workflow Runtime & Services
IT Infrastructure(Server, Storage, Network, Security, Software, Applications, Transactions, Services)
Operational MgmtProducts
Patch Deployment
Collaboration Notification Escalation Security
Reconciliation Federation Discovery
Discovery and Application Dependency Mapping (TADDM)
CIs
•Attributes
•Relationships
Common Data Subsystem
Assets
•Attributes
•Relationships
Process Artifacts
•Related to CIs and Assets
Meta Data
•Configurations
•Process
SoftwareDeployment
OS Deployment
TPM Discovery
Virtualization
TPM
TPMEngines for
Scalable Distribution &
Task Mgt.
CCMDB SRM …
Discovery
TPM Data
•DCM objects
•Other TPM data
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Start Centers: At-a-glance view by Role
Favorite Applications for Patch, SW depl,
Agent install, discovery, etc.
Role
Drill Down cap.
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Seamless: Use Other Apps through TPM 7.1 UI
TPAe UI
TPMfOSD Panels
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Reporting
HyperlinkClick on the chart area to link to report that shows the status of all tasks or tasks of a particular status. Report – Task Status Summary
Task Status Summary
0
10
20
30
40
50
60
70
6/3 6/4 6/5 6/6 6/7 6/8 6/9 6/10 6/11
Start Date
Num
ber o
f Tas
ks
Succeeded Failed Cancelled In Progress Scheduled Other
80%
8%
12%
Compliant
No ComplainceCheck
Not Compliant
Compliance Check Status
Count %
Compliant 100 80
No Compliance Check 300 8
Not Compliant 50 12
- The usual list, chart kind of reports with hyperlinks- About 50 OOTB reports
IBM Software Group | Tivoli software
© 2008 IBM Corporation TPM 7.1.1
Summary TPM 7.1.1 is being built on Tivoli Process Automation engine (proven usability and
ease of customizability) Start centers by role provide at-a-glance views Denser UIs so users find what they need quickly – Also resource oriented views UIs are customizable. You can use TPAe tooling to show extended attributes in
UIs. ISM Adjacency: TPM as the Do’er of process tasks (from Change/Release/SRM…) Tighter integration with TPM for OSD – all through a single UI. BIRT reporting is easier for customization (Eclipse-based, open standards tooling) Better usability:
matching operations to target selection
better agent status reflection in SDI
OOTB HA policies and bundled TSA
Simplified task model – all task status in one place More Virtualization support (Solaris Zones, VMotion, WPARs) Preserved: Task oriented views for advanced users; DCM data model & workflows,
CLI & Web service interfaces