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IBM Commit to Health IBM Integrated Health Services Dr Balaji Lakshmipuram, India Dr Tong Chen, China April 2014 Global Healthy Workplace Awards Shenghai, China April 2014

IBM Commit to Health - globalhealthyworkplace.org · Global Healthy Workplace Awards Shenghai, China ... Global Health Promotion Program Framework Healthy Worksite ... Hepatitis B

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IBM Commit to Health IBM Integrated Health Services Dr Balaji Lakshmipuram, India Dr Tong Chen, China

April 2014

Global Healthy Workplace Awards Shenghai, China April 2014

2 © 2014 IBM Corporation

Japan Successful Smoking Cessation & Stress Reduction

India Popular Health Screening “Camps” & leading support for Women’s Health

IBM Leadership in Health Promotion Around the World

China First to offer Hepatitis B vaccination & education

Brazil IBM Baby provides support for new mothers

US & Canada Financial incentives for healthy living

South Africa Health plan tools & retail discounts for healthy living

Germany Unique peer coaching for well-being

France Manager & team training on stress

ANZ Access to web-based tools for healthy living

ASEAN Social events for physical activity & other topics

SSA Family safety at home and on the road

Mexico Network for retail health screenings

CEE&RCIS Web-based stress assessment tool

Examples of local innovations:

Africa Wellness checks & health risk assessment

3 © 2014 IBM Corporation

IBM Integrated Health Services

4 © 2014 IBM Corporation

Alignment with WHO Healthy Workplace Model

5 © 2014 IBM Corporation

10 “Global Priorities” for Health Promotion

6 © 2014 IBM Corporation

Strategic Approach to Health Promotion Advancement

7 © 2014 IBM Corporation

Core Global Team

Global Priorities SMEs & Teams

Local/Regional Leads

Health Promotion Pillar Owner

Teaming Approach Provides Leadership & Collaboration

8 © 2014 IBM Corporation

Global Health Promotion Program Framework

Healthy Worksite Environments

Health Assessment & Screening

Health Education & Awareness

Targeted Support Programs (High-tech & High-touch)

Innovative Engagement Strategies

Supported by: Driven by:

9 © 2014 IBM Corporation

Global Health Risk Assessment & Surveillance

§  Assessment, feedback, and triage to follow-up programs

§  Translated, acculturated, and aligned to local country needs

§  Country and global data dashboards on key metrics

10 © 2014 IBM Corporation

Virtual Health Fair & Online Health Community

§  Virtual global health event (live and on-demand access)

§  Live presentations from 20 experts around the world

§  Interactive booths for Q&A with experts

§  Presentations and materials in 8 languages

§  Employee exchange and sharing through online Commit to Health Community

11 © 2014 IBM Corporation

Triage Counsel Support

Medical Support Behavioral Support

Wellness Support

Medical Line Pregnancy Support

Treatment Decision Support

Condition Management

EAP Services

Wellness Coaching

§  Symptom check & self-care advice §  Questions on medications, vaccinations, screenings §  Minor injuries § Upper respiratory infections § Acute pediatric illnesses

§  Healthy habits during pregnancy § Questions about medications § Prenatal visits planning § Healthy delivery § Prevention of post-partum depression

§  Questions about and alternatives to surgery §  Management options for back pain §  Options for management of uterine problems

§  Diabetes §  High blood pressure §  Stable heart disease §  Hepatitis B § High cholesterol § Arthritis

§  Stress management §  Depression and anxiety §  Relationship issues §  Manager assistance §  Critical incident support §  Financial and legal advice

§  Weight management § Smoking cessation §  Physical fitness §  Sleep §  Cholesterol management § Developing and maintaining healthy habits

Wellness Advisor – Integrated Support for Health

12 © 2014 IBM Corporation

Published Health Improvement & Cost Savings

13 © 2014 IBM Corporation

Study Populations after Propensity Matching N

Non-participant 1,284 1-2 Years 3,829 3-8 Years 3,849 9 Years 3,790

IBM US Healthcare Claims Cost Trends based on Number of Years Employees Completed Healthy Living Programs (2004-2012, Study Group N=40,784, After Propensity Matching N=12,752)

Med/Rx  costs  converted  to  2012  dollars  

Example: Longitudinal Impact on Healthcare Costs

IBM China Case Study Dr Tong Chen Integrated Health Services IBM Greater China

April 2014

15 © 2014 IBM Corporation

China IBM

Tens of thousands

16 © 2014 IBM Corporation

0.0

5.0

10.0

15.0

20.0 Private Public

0.0

2000.0

4000.0

6000.0

8000.0

Source: 2011 World Health Statistic

Total expenditure on health as % of GDP

Total expenditure on health Per capita (PPP int. $)

17 © 2014 IBM Corporation 17

Commitment to Health

18 © 2014 IBM Corporation 18

n  For most companies in China, health program = health check-up

n  Most if not all heath budget goes to health check

n  Vendor dominant, diagnosis oriented, not evidence-based, and variable quality

n  50-100 Billion US$ health check market = 100-200M peasants health insurance spending!

Health Screening/Check in China

19 © 2014 IBM Corporation

Screening Plan A Screening Plan B Purpose of the screening

International recommendation ①②

Chinese recommendation ①

Health Risk Assessment Alcohol use/smoking Recommended③ Recommended③

Height and Weight Overweight/Obesity

Blood Pressure (BP) Hypertension <120/80: Every 2y

Fasting Blood-glucose Diabetes >129-139: Every y

Total Cholesterol(TC) & HDL-C Lipid disorders >135/80: Ever 3 y;

Pap smear(Female) Cervical cancer M>35, F>45: Every 5 y; Every 5 y

Fecal occult blood test(50-75) Colorectal cancer 21-65: Every 5 years

50-75 years,yearly

Mammography F >40 Mammography F >50 Breast cancer Recommended 50-74 years: Every 2 years

Recommended 50-69 : Every 1-2y

Breast ultrasound (F>35)

N/A

Breast cancer

Not Recommended Not Recommended

Prostate Ultrasound Prostate cancer

Chest X-ray Lung Cancer

Pulse、Breathe Non-specific ④

Physical examination Non-specific

Complete Blood Count Non-specific

Liver enzyme: ALT Non-specific liver damage

Blood BUN,CR Chronic kidney disease

Abdomen ultrasound Non-specific

Pelvic ultrasound Non-specific

Uric Acid ( UA) Gout

Hepatitis B serology Hepatitis B infection Urine test

N/A Chronic Kidney Disease

Insufficient evidence to recommend or against

Not recommended TG、LDL-C Lipid disorder Recommended Evry 5 y Eyes, Ears, Nose Examination Non-specific No Data

20 © 2014 IBM Corporation 20

Smoking a Leading Health Risk in China

Source: WHO, 2008

21 © 2014 IBM Corporation 21

Workplace Strategy to Reduce Smoking

WHO MPOWER Policies Smoking Cessation Methods

Monitor tobacco use and prevention policies Unassisted methods

Smoke-free environment Clinical settings

Offer help to quit tobacco use Medications: NRT, Bupropion, Varenicline etc.

Warn about the dangers of tobacco Individual and group counseling

Enforce bans on tobacco advertising, promotion and sponsorship

Web-based or stand-alone and computer programs

Raise taxes on tobacco Others: competition & incentives; psychological approach; community intervention; substitutes; etc.

22 © 2014 IBM Corporation

IBM China & Public China Male Smoking Rate Comparison

n  Lung cancer is a leading cause of

death in China

n  IBM was the first employer in

China to implement a non-smoking

workplace policy in the 1990s

Ref.

n  China CDC & American Cancer Society

Smoke-Free Workplace Initiative in 2008

n  China government has initiated a ‘Non-

smoking Hospital’ since 2011

0%

10%

20%

30%

40%

50%

60%

70%

80%

2010 2011 2012

China smoking rate

Male smoking rate

23 © 2014 IBM Corporation 23

n  8% (100 million) chronic infected in China (vs. 34 millions HIV globally)

n  20-30% chronic patients will develop cirrhosis and/or liver cancer

n  Liver cancer is 2nd leading cause of cancer death in men

Cirrhosis

Hepatitis B Infection in China

24 © 2014 IBM Corporation

IBM China Hepatitis B Program

China IBM since late 1990’s:

n  Eliminated HBV testing in

hiring process

n  Created HBV vaccination

program

n  HBV health benefits coverage

for both employees and their

family since 2011

Data from China IBM annual health checkup.

IBM Beijing Employee HBV Serology#

0

10

20

30

40

50

60

70

80

90

%100

Y2005 Y2006 Y2007 Y2008 Y2009 Y2010

HBsAb +HBsAg +All −

25 © 2014 IBM Corporation 25

26 © 2014 IBM Corporation

Mental Health – Organization Culture & Environment

Crisis Management Case management Special group

EAP first 1998 Resilience program Stress survey tool

Employee education Manager education Mental lectures

Insurance coverage Diversity program Flexible work

27 © 2014 IBM Corporation 27

IBM China was awarded 2013 ‘Health Management Pioneer Enterprise' by Chinese Medical Doctor Association

Challenges in China

28 © 2014 IBM Corporation 28

谢 谢!