IBM 000-654 EXAM QUESTIONS & ANSWERS · PDF filemanagement activities? ... C. PeopleSoft, ... tracking clone application. The company now plans to upgrade to IBM Maximo Asset Management

IBM 000-654 EXAM QUESTIONS & ANSWERS

Number: 000-654Passing Score: 800Time Limit: 120 minFile Version: 38.8

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IBM 000-654 EXAM QUESTIONS & ANSWERS

Exam Name: IBM Tivoli Application Dependency Discovery Manager V7.2.1.3

Testinside

QUESTION 1In which phases are most requirements discovered and defined?

A. Initiating and PlanningB. Initiating and ExecutionC. Planning and ExecutionD. Initiating and Monitoring/Controlling

Correct Answer: ASection: (none)Explanation

Explanation/Reference:http://www.exam1pass.com/000-654-exam.html

QUESTION 2Click the Exhibit button.

Based upon the scenario in the exhibit, which statement best matches the customer's Goals in relation to IT

and Enterprise Asset Management?

A. Golden Bank needs baseline historical data for comparison purposes.B. Golden Bank will convert our business processes to an ITIL framework.C. Golden Bank will be recognized as the best international consumer bank.D. Golden Bank has total commitment to providing their customers increasingly better service.

Correct Answer: BSection: (none)Explanation

Explanation/Reference:

QUESTION 3Despite low resource CPU utilization, many organizations suffer application outages and service

degradation when the demand on the critical infrastructure components is overwhelming.

Which Tivoli product provides a formal way to gather data, and analyze, model and approve utilization

management activities?

A. IBM Tivoli Configuration ManagerB. IBM Tivoli Capacity Process ManagerC. IBM Tivoli Business Systems ManagerD. IBM Tivoli Change and Configuration Management Database



QUESTION 4Which condition should be met in order for Maximo to generate a work order from a Preventative

Maintenance (PM) based on an asset?

A. PM status is ACTIVE and Item status is ACTIVE.B. PM status is COMPLETE and Asset status is READY.C. PM status is ACTIVE and Asset status is OPERATING.D. PM status is APPROVED and Item status is APPROVED.

Correct Answer: CSection: (none)Explanation

Explanation/Reference:. A company's Change Advisory Board approves a change that requires the upgrade of a particular softwarewithin the infrastructure.

Now that the Change Management process is at an end, which process needs to be engaged to ensure

that the change is executed?

A. Release Management

B. Problem Management

C. IT Continuity Management

D. Configuration Management

Answer: A

QUESTION 5A customer CIO invites a solution advisor to discuss IT Service Management in general and how it might

help the IT group work more effectively and efficiently. What should the solution advisor do in the first meetingwith the CIO?

A. ask the CIO about the company's history, competition and market valueB. ask the CIO about his background, education and professional experienceC. ask the CIO about the number of employees, number of locations and the most recent major project the

company has done

D. ask the CIO about the technical environment including networking, hardware, software and security, so thatthe customers technical environment has been evaluated

Correct Answer: DSection: (none)Explanation


QUESTION 6A company just hired a new CIO to lead the IT group and enable them to refocus on the services IT

provides to the business. The CIO wants to assess their current IT capabilities, but does not have any

funding for consultation.

Which IBM free tool can the CIO use?

A. Return on Investment ToolB. Tivoli Unified Process ToolC. IT Service Management Assessment ToolD. Assessment Tool for On-Demand Business



QUESTION 7A Canadian manufacturing company is in the process of assessing the upgrade of Maximo 4.1.1 to IBM

Maximo Asset Management V7.1 (IMAM). One of the major concerns is the handling of an existing custom


interface developed for sending Purchase Orders created in Maximo to Oracle Financials.

Which solution preserves this functionality in the new version?

A. a custom interface for IMAMB. IBM Integration Framework for Oracle FinancialsC. PeopleSoft, because IMAM has a built-in interface for PeopleSoftD. IBM Upgrade Utility, which automatically upgrades the existing interface to work with IMAM



QUESTION 8A company located in five cities in Canada uses Maximo 4.1.1 to manage their maintenance

requirements. Each city is defined as a location in the Location Hierarchy. There are five clones of work

order tracking applications, one for each city. The clones have the exact same screen. There are five

supervisors, one for each city. Supervisors can only create work orders for the equipment in their cities.

However, they are allowed to view the work orders created for the other four cities using the work order

tracking clone application. The company now plans to upgrade to IBM Maximo Asset Management V7.1

(IMAM).

Which statement is true about the preservation of clone applications functionality?

A. IBM Upgrade Utility automatically brings the clone applications from Maximo 4.1.1 to IMAM.B. Once the upgrade to IMAM is completed successfully, Application Designer creates the work order tracking

clones.C. The company should define each city as a separate Site, eliminate work order tracking clone applications,

and use Security.D. Service Request replaces the five clones, as it can be used to create different tickets for different

requirements, based on the city.



QUESTION 9A company located in five cities in Canada uses Maximo 4.1.1 to manage their maintenance

requirements. The company is planning to upgrade to IBM Maximo Asset Management V7.1 (IMAM) and

must preserve their 150 SQR reports.

What is the most cost-effective recommendation a solution advisor can make?

A. develop SQR Reports in BIRT ReportsB. convert SQR Reports to Crystal ReportsC. develop SQR Reports in Actuate ReportsD. use IBM Upgrade Utility to automatically upgrade the reports to IMAM SQR Reports



QUESTION 10

An aviation company uses Maximo 4.1.1 to maintain its equipment. The Cities in which the company is

located are currently represented as Locations in Maximo, and the equipment frequently moves from one

city to another. As part of the upgrade process, the Cities will be changed from Locations to Sites in Maximo.

What is the impact on the Preventative Maintenance (PM) of an Asset if it is moved from one City (Site) to

another City (Site)?

A. When the Assets are moved using the action Move/Modify Assets, the PM also moves to the new Site.B. Once the Asset move is complete, PM can be duplicated and the Site changed to reflect the destination

Site.C. Once the Asset move is complete, PM becomes INACTIVE at the original Site, and a new PM has to be

created at the destination Site.D. Once the Asset move is complete, PM can be imported from the source Site to the Destination Site using

the xml import feature in Application Designer.



QUESTION 11An aviation company uses Maximo to maintain its equipment. In the current environment, Maintenance

Centers (MCs) are set up as Locations within the same Location Hierarchy. Therefore, each work order has

a unique WONUM that is easy to track. It is a concern that once MCs are set up as different Sites under the

same Organization, there will be work orders having the same WONUM at different sites. Which two

statements are true about creating a unique WONUM for each work order? (Choose two.)

A. WONUM can be set up to be unique at the Organization Level.B. WONUM remains unique at the Site level, so tracking will not be an issue.C. Restrictions in Security Group can be used to ensure a unique WONUM at the Organization level.D. WONUM can be made unique by adding SITE as the prefix using Auto Number Set Up for Site Level.E. Unique Index on Work Order table does not allow WONUM to be duplicated regardless of how the Auto

Number Set Up is configured.

Correct Answer: ABSection: (none)Explanation


QUESTION 12What is the proper term to use when referring to a particular server in the IT infrastructure, in a service

management context?

A. ItemB. Asset

C. ResourceD. Configuration Item



QUESTION 13In which IBM Tivoli Application Dependency and Discovery Manager component can you configure

where sensors run, property values to be used by OS and sessions layers, and the access control entries

that must be used?

A. Access ListB. Discovery ProfilesC. Application TemplatesD. Custom Server Templates



QUESTION 14A competitor in the IT domain claims that their product contains pre-built workflows and common tasks

that span and integrate across IT Service Management applications. What should a solution advisor do

when a customer is considering such a solution?

A. dispute the vendor's claims that these pre-built workflows even existB. inform the organization that workflow is an unimportant component in IT Service ManagementC. inform the organization that all vendors have the same pre-built workflows incorporated in their productsD. inform the customer that if current business processes do not exactly match these workflows, customization

is required



QUESTION 15Which two processes should be considered during the initial planning phase? (Choose two.)

A. defining User IDs and passwordsB. determining security privileges for all usersC. data migration from legacy or other systemsD. assigning and scheduling end-user training tasks

E. system integrations with financial or other external systems

Correct Answer: CESection: (none)Explanation


QUESTION 16Which factor is relevant when documenting the Materials Management process?

A. asset typeB. number of itemsC. number of assetsD. item identification numbers



QUESTION 17Which two key contacts gather information about existing work management processes? (Choose two.)

A. Production PlannerB. Production EngineerC. Maintenance PlannerD. Maintenance SupervisorE. Vice President of Operations

Correct Answer: CDSection: (none)Explanation


QUESTION 18Which two processes are associated with Enterprise Asset Management? (Choose two.)

A. change requestsB. bank reconciliationC. bill of materials maintenanceD. work orders and safety plansE. purchasing details and supplier data

Correct Answer: DESection: (none)Explanation


QUESTION 19Which two information gathering techniques are used in the risk identification process? (Choose two.)

A. brainstormingB. web browsingC. benchmarkingD. experimental designE. decision tree analysis

Correct Answer: AESection: (none)Explanation


QUESTION 20Click the Exhibit button.In the scenario, which employee best matches the Incident Manager role in ITIL Services Support?

A. MarieB. DavidC. TrishaD. Jerome



QUESTION 21When determining the location hierarchy in Maximo which limitation should a solution advisor point out

to the customer with regard to the Network hierarchy?

A. Maintenance costs cannot be rolled up.B. Locations cannot have multiple parents.C. Network hierarchy cannot have systems.D. Once the Network hierarchy is created, it is not possible to go back to a standard hierarchy.



QUESTION 22What are two key reporting requirements? (Choose two.)

A. the user volumeB. download to Excel

C. database connectivityD. emailing completed reportE. the number of reports being installed

Correct Answer: BDSection: (none)Explanation


QUESTION 23Click the Exhibit button. Based upon the scenario, which two solutions would alleviate the central pain

points of Golden Bank? (Choose two.)

A. IBM Tivoli Provisioning ManagerB. IBM Tivoli Service Level AdvisorC. IBM Tivoli Service Request ManagerD. IBM Tivoli License Compliance ManagerE. IBM Tivoli Usage and Accounting Manager

Correct Answer: CDSection: (none)Explanation



Based upon the scenario, which employee best matches the First Line Support role in ITIL Service

Support?

A. MarieB. LucasC. JamesD. Jerome



QUESTION 25Click the Exhibit button. Based upon the scenario, which statement reflects Golden Bank's mission statement?

A. Golden Bank wants to be the omplete solution?for the consumer.B. Golden Bank will be recognized as the best international consumer bank.C. Golden Bank is a global banking business with offices in every major international city.D. Golden Bank has total commitment to providing their customers increasingly better service.




Based upon the scenario,which employee best matches the Second Line Support role in ITIL Service

Support?

A. TinaB. MarieC. GloriaD. Frank


Explanation/Reference:hich statement reflects Golden Bank's Values

QUESTION 27Click the Exhibit button. Based upon the scenario, w

Statement?

A. Golden Bank wants to be the omplete solution?for the consumer.B. Golden Bank will be recognized as the best international consumer bank.C. Golden Bank is a global banking business with offices in every major international city.D. Golden Bank has total commitment to providing their customers increasingly better service.




Based upon the scenario, which employee best matches the Problem Manager role in ITIL Service

Support?

A. TinaB. FrankC. GloriaD. Jerome



QUESTION 29Click the Exhibit button. Based upon the scenario, which statement best matches the customer's objectives inrelation to IT and Enterprise Asset Management?

A. Golden Bank wants to reduce the cost of doing business.B. Convert Golden Banks business processes to an ITIL framework.C. Golden Bank has total commitment to providing their customers increasingly better service.D. Golden Bank wants to create a comprehensive repository of data about its?hardware and software

inventory.



QUESTION 30Click the Exhibit button. Based upon the scenario,which the employee best matches the Service

Manager role in ITIL Service Delivery?

A. FrankB. TrishaC. GlennD. James



QUESTION 31Click the Exhibit button. Based upon the scenario, which statement best matches the customer overall

Goals?

A. Golden Bank wants to reduce the cost of doing business.B. Golden Banks needs baseline historical data for comparison purposes.C. Golden Bank will convert our business processes to an ITIL framework.D. Golden Bank has total commitment to providing their customers increasingly better service.



QUESTION 32Click the Exhibit button. Based upon the scenario,which employees are most likely going to be involved

with a formal Change Advisory Board meeting?

A. David and MarieB. Marie and LucasC. David and JamesD. Jerome and Trisha



QUESTION 33As server virtualization has become an immensely popular practice, storage virtualization (the practice

of consolidating heterogeneous storage devices to make them appear as one large pool) is also becoming

prevalent. IBM offers a product that enables storage virtualization and combines a hardware and software

component into this integrated modular solution. What is this solution?

A. IBM SAN Volume Controller on a System xB. IBM SAN Volume Controller on a System pC. IBM Tivoli Storage Manager on a System xD. IBM Tivoli Storage Manager on a System p



QUESTION 34A potential client has problems in the areas of network management, specifically, in provisioning and

monitoring of network infrastructure layers, event correlation, and root cause analysis to lower layers.

Which recent IBM Tivoli acquisition can assist with these types of management challenges?

A. ConsulB. NetcoolC. CollationD. MRO Software



QUESTION 35A potential client wants to do a better job of managing and monitoring user activity across mainframe

and distributed environments. The client also must manage the impact current legislation and regulations

have on IT (such as HIPPA or Basel-II). Which recent Tivoli acquisition addresses these challenges?

A. ConsulB. VallentC. TrellisoftD. MRO Software



QUESTION 36Click the Exhibit button. Based on the scenario, which IBM Tivoli product will assist Jan in implementing

ITIL at Jaxcube by providing a comprehensive and customizable process model, based on industry best

practices?

A. IBM Tivoli Service Level AdvisorB. IBM Tivoli Service Request ManagerC. IBM Tivoli Unifed Process ComposerD. IBM Tivoli Capacity Process Manager



QUESTION 37A new IT director wants a way to get a comprehensive look at the current IT processes and to receive

recommendations on which processes require immediate improvement. Which free product from the IBM

website should the IT director download, install, and utilize to accomplish this?

A. IBM Tivoli Unified Process ComposerB. IT Service Management Industry Modeler ToolC. IT Service Management Self Assessment ToolD. Discovery Library Adapter for IBM Tivoli Business Systems Manager



QUESTION 38A client was recently audited by a software vendor with whom they have a relationship. Although final

audit results have not been compiled, the client asks for your recommendation on how they can perform

better software asset management. Which three questions does IBM Tivoli License Compliance Manager

address? (Choose three.)

A. Which software assets are in use?B. Which software does the client have?C. What does each software asset cost the client now?D. Is the client over-licensed or under-licensed for a given piece of software?E. How much will it cost for the client to continue to use this software in the future?F. What are the contractual terms and conditions agreed upon between the client and their software vendors?

Correct Answer: ABDSection: (none)Explanation


QUESTION 39Click the Exhibit button. In the scenario, one task that the operations team wants to perform is a

scheduled scan of configuration items in the IT infrastructure as well as their associated dependencies.

Which IBM Tivoli product will be the sole source of discovered configuration items in the latest versions of

the service management software?

A. IBM Tivoli Provisioning ManagerB. IBM Maximo Discovery (Centennial)C. IBM TotalStorage Productivity CenterD. IBM Tivoli Application Dependency and Discovery Manager



QUESTION 40In the latest IT Service Management platform, which Tivoli product performs the auditing of authorized

configuration items and deployed configuration items?

A. IBM Netcool/OMNIbusB. IBM Tivoli Enterprise ConsoleC. IBM Tivoli Application Dependency and Discovery ManagerD. IBM Tivoli Change and Configuration Management Database



QUESTION 41Click the Exhibit button. In the exhibit, in which box does IBM Tivoli Application Dependency and

Discovery Manager fit?

A. AB. BC. CD. D



QUESTION 42Click the Exhibit button. The bi-directional arrow connecting box C (Operational Management Products)

to box B (Federated Information Services) can be implemented using which IT Service Managementcomponent?

A. IBM Maximo Fusion AdapterB. IBM Tivoli Directory IntegratorC. IBM Discovery Library AdapterD. IBM Tivoli Integration Composer



QUESTION 43Click the Exhibit button. Based on the scenario, Michael once read that a visitor to a website will only

allow seven seconds for a response. Thus, he wants to ensure that web performance is optimal and

continually tested for responsiveness. Which IBM Tivoli product monitors performance from an end-user


perspective and helps visualize the transaction's path through application systems?

A. IBM Tivoli Monitoring (ITM)B. IBM Tivoli Performance AnalyzerC. IBM Tivoli Netcool Service Quality ManagerD. IBM Tivoli Composite Application Manager for Response Time Tracking



QUESTION 44Click the Exhibit button. The Operational Management Products (OMPs) in Box C includes which three

Tivoli products? (Choose three.)

A. IBM Tivoli Provisioning ManagerB. IBM Tivoli Configuration ManagerC. IBM Tivoli Release Process ManagerD. IBM Tivoli Service Request ManagerE. IBM Tivoli Business Service ManagerF. IBM Tivoli Change and Configuration Management Database

Correct Answer: ABESection: (none)Explanation


QUESTION 45Click the Exhibit button. Based on the scenario, to become better aligned with ITIL, Jaxcube wants to

redesign their existing help desk processes and standardize on a common tool for service request tracking.

What are two key activities of the Service Desk function? (Choose two.)

A. coordinating Incident Management activitiesB. associating IT equipment with the end-user responsible for itC. communicating and promoting services that can be provided by ITD. collecting data from various IT infrastructure components to calculate overall uptimeE. coordinating the design, building, and configuration of software releases that will be distributed to end-user

machines

Correct Answer: ACSection: (none)Explanation


QUESTION 46A client has recently completed an IT risk analysis exercise. It addressed elements such as IT security,

reliability, scalability, and recoverability. From the results of this analysis, a Service Improvement Project

was created.

On which area of ITIL is this client focusing?

A. Incident ManagementB. Availability ManagementC. Configuration ManagementD. Service Level Management



QUESTION 47A client receives a customer service complaint about critical, internally-developed, business-critical

applications. The complaints include inadequate testing, late implementations, and application changes

that were made without appropriate approval.

These complaints indicate that the client has inadequate management of which ITIL process?

A. Change ManagementB. Release ManagementC. IT Financial ManagementD. Configuration Management



QUESTION 48Click the Exhibit button. Based on the scenario, Jan requires better controls over IT hardware and

software assets to mitigate any potential compliance risks.

While asset management is not a defined process within ITIL, it is a component of which ITIL process?

A. Change ManagementB. Financial ManagementC. Availability ManagementD. Service Level Management



QUESTION 49In a meeting with IT directors of various companies, there is discussion about providing end users with a

structured and searchable database of services available. Automated order fulfillment through automation

of IT processes is also discussed. Which Tivoli product and subcomponent is the topic of this meeting?

A. IBM Tivoli Asset Management for IT and Work OrderB. IBM Tivoli Service Request Manager and Service CatalogC. IBM Tivoli Provisioning Manager and Development ToolkitsD. IBM Tivoli Change and Configuration Management Database and Change Management



QUESTION 50Which categories are the primary focus of Strategic Asset Management?

A. Production, Facilities, Fleet, ITB. Inventory, Asset, Item, ProductionC. Purchasing, Inventory, Asset, ItemD. Production, Facilities, Fleet, Equipment



QUESTION 51What is the primary objective of Enterprise Asset Management?

A. minimizing the cost of ownershipB. eliminating risk to the organizationC. increasing the capacity of the equipmentD. decreasing the availability of the equipment

Correct Answer: A

Section: (none)Explanation


QUESTION 52Click the Exhibit button. Based on the scenario, Stacy has focused on optimizing the capability of the IT

infrastructure and services through better availability management. Which three IBM Tivoli products assist

in this process? (Choose three.)

A. IBM Tivoli MonitoringB. IBM Netcool/OMNIbusC. IBM Tivoli Storage ManagerD. IBM Tivoli Enterprise ConsoleE. IBM Tivoli Directory IntegratorF. IBM Tivoli License Compliance Manager

Correct Answer: ABDSection: (none)Explanation


QUESTION 53What are two ways an organization increases their return on investment by implementing Enterprise

Asset Management? (Choose two.)

A. minimize Mean Time to Repair (MTTR)B. minimize Mean Time Between Failures (MTBF)C. maximize MTBF onlyD. maximize MTTR onlyE. maximize MTTR and maximize MTBF



QUESTION 54Which organizations would benefit most from the Enterprise Asset Management solution?

A. nuclear power plant, fertilizer plant, retail outletB. nuclear power plant, manufacturing plant, cement factoryC. nuclear power plant, farm, cement factory, fertilizer plantD. nuclear power plant, bank, cement factory, fertilizer plant

Correct Answer: BSection: (none)

Explanation



According to the scenario, Collectors can examine and gather hardware and software inventory.

They run services and processes, user account settings (such as password length and age), user and file

ACLs, and system and application hotfix levels.

The scenario is displaying the architecture of which Tivoli product?

A. IBM Tivoli MonitoringB. IBM Tivoli Access ManagerC. IBM Tivoli Security Compliance ManagerD. IBM Tivoli Usage and Accounting Manager



QUESTION 56Enterprise Asset Management (EAM) maximizes return on assets and develops comprehensive

programs for preventative, predictive, routine, and unplanned maintenance.

What are two key benefits of EAM? (Choose two.)

A. extends labor lifeB. increases downtimeC. decreases costs and riskD. improves return on assetsE. optimizes production schedules



QUESTION 57The main function of Key Performance Indicators (KPI) is to compare current performance relative to

previous performance or established performance goals.

What are two examples of typical Enterprise Asset Management KPIs? (Choose two.)

A. Asset Cost RollupB. Time Card entries

C. Mean Time to RepairD. Location Hierarchy drilldownE. Mean Time Between Failures

Correct Answer: CESection: (none)Explanation



Based on the scenario, Stacy (VP Operations) decided that the path to adopting ITIL is to start with the

focus on ITIL Service Support and then phase in Service Delivery. She will focus on the Incident and

Problem processes first and then proceed with the Change process and Configuration process. Once these

four processes are complete, she will work with Robert (VP SW Development) to address the process for

rolling out software updates/fixes and new application software.

Which Tivoli products are needed, and in which order should they be implemented?

A. IBM Tivoli Service Request Manager, IBM Tivoli Application Dependency and Discovery Manager, ReleaseProcess Manager (ITRPM)

B. IBM Tivoli Service Level Advisor, IBM Tivoli Change and Configuration Management Database (CCMDB),IBM Tivoli Asset Management for IT

C. CCMDB, ITRPM, IBM Tivoli Composite Application Manager,D. SRM, CCMDB, ITRPM



QUESTION 59The boiler water needs to be treated regularly in a power plant. This requires bulk purchase of chlorine

with intermittent release quantities on an as-needed basis to appropriate boiler units.

Which Maximo applications meet these requirements?

A. Blanket Contracts and PO ReleasesB. Blanket Purchase Order and ReleasesC. Purchase Order and Contract ReleasesD. Purchase Contracts and Purchase Order



QUESTION 60Which Maximo application is used to generate a work order after the maintenance work has already

been completed?

A. Quick ReportingB. Condition MonitoringC. Work Order TrackingD. Preventative Maintenance




In the scenario, Jan wanted to learn more about ITIL and how IBM Tivoli software maps to ITIL. In

discussing this with Stacy, Jan realized that Jaxcube has never documented any of their IT processes

internally, and asked Stacy to start working on documentation.

Which Tivoli product can help Stacy accomplish this?

A. IBM Tivoli Service Level AdvisorB. IBM Tivoli Unified Process ComposerC. IBM Tivoli Business Service ManagerD. IBM Tivoli Application Dependency and Discovery Manager



QUESTION 62Which Maximo application is used for dispatching labor and scheduling work?

A. WorkflowB. Labor ReportingC. Assignment ManagerD. Work Order Scheduler



QUESTION 63Which Maximo feature provides dashboard type functionality?

A. Start CenterB. Work CenterC. Profile ManagerD. Assignment Manager



QUESTION 64Which Maximo application provides the ability to customize an existing Maximo screen?

A. Screen DesignerB. Workflow DesignerC. Application DesignerD. Database Configuration




In the scenario, Jaxcube decided that they need an IT Asset Management system. They liked the demo of

IBM Tivoli Asset Management for IT (TAMIT) and decided to let the SAP system handle vendor relations,

contracts, and IT hardware asset financials. However, Jaxcube identified their need to track software

licenses and manage the contracts and software vendors outside SAP.

Which combination of Tivoli products and tools can help them achieve this goal?

A. TAMIT, IBM Tivoli License Compliance Manager (TLCM), IBM Tivoli License Compliance Manager for z/OS, Tivoli Contract Compliance Manager (TCCM), Tivoli Integration Composer (TIC) and IntegrationFramework for SAP (IF for SAP)

B. TAMIT, TCCM, TIC, and IF for SAPC. TAMIT, TLCM, IF for SAP and IBM Tivoli System AutomationD. TAMIT, TCCM, IF for SAP and IBM Workplace for Business Controls and Reporting



QUESTION 66A company operates two power plants in the UK and Canada. IBM Maximo Asset Management V7.1

(IMAM) is implemented to fulfill maintenance and purchasing requirements. Since the base currency for the

UK and Canada is not the same, they are set up as separate organizations in IMAM. Best practices dictate

that the two organizations must share the same Job Plan setup.

How is this achieved in IMAM?

A. create one Job Plan for each Site in both organizations and ensure that they remain in syncB. create a Job Plan per the best practices in power industry and copy it to all Sites in both OrganizationsC. keep the Organization and Site field blank in the Job Plan, thus making it available to all Sites in both

OrganizationsD. create a Master Job Plan per best practices in power industry and generate Child Job Plans for each Site

from the Master Job Plan



QUESTION 67What occurs when an asset is moved from one site to another in IBM Maximo Asset Management

V7.1?

A. An asset with a new Asset Number is created at the destination site, and the asset is deleted from thesource site.

B. An asset with the same Asset Number is created at the destination site, and the asset is deleted from thesource site.

C. An asset with the same Asset Number is created at the destination site, and the status of the asset at thesource site is changed to NOT READY.

D. An asset with the same Asset Number is created at the destination site, and the status of the asset at thesource site is changed to DECOMMISSIONED.



QUESTION 68An organization must plan scheduled maintenance based on vehicle mileage.

Which Preventative Maintenance (PM) option is used for this?

A. Master PMB. PM hierarchyC. Meter-based PM

D. Route-based PM for vehicle



QUESTION 69In IBM Maximo for Transportation, which functionality can be used to manage recall notices and

engineering changes?

A. Email NotificationsB. Campaign ManagementC. Vehicle Data and SpecificationsD. Warranty Management and Recovery



QUESTION 70An HVAC inspection is done on a quarterly basis.

This is an example of which type of maintenance?

A. PredictiveB. CorrectiveC. EmergencyD. Preventative



QUESTION 71Which criteria are used to set up Preventative Maintenance? (Choose two.)

A. TimeB. MeterC. DurationD. WarrantyE. Seasonal Dates

Correct Answer: ABSection: (none)Explanation


QUESTION 72Which Maximo application defines Electrical Isolation for a pump?

A. PermitsB. HazardC. PrecautionsD. Lock Out/Tag Out



QUESTION 73In which two instances does the condition-based monitoring application trigger a work order with

respect to meter reading? (Choose two.)

A. a status of "Active"B. lower than lower action limitC. lower than upper action limitD. greater than upper action limitE. greater than upper warning limit

Correct Answer: BDSection: (none)Explanation


QUESTION 74In which type of maintenance is work done to keep assets, especially critical assets, from failing?

A. PredictiveB. CorrectiveC. EmergencyD. Preventative



QUESTION 75Which two meters are used for generating work orders from Preventative Maintenance? (Choose two.)

A. OdometerB. Gauge MeterC. Running HoursD. Continuous MeterE. Characteristic Meter

Correct Answer: BESection: (none)Explanation


QUESTION 76When the frequency, seasonal dates, or job plan sequence is updated on an Associated Preventive

Maintenance (PM), what is the impact on Master PM?

A. There is no impact; the Master PM will not be updated.B. Only frequency and seasonal dates will be updated on Master PM.C. Only frequency and job plan sequence will be updated on Master PM.D. Frequency, seasonal dates, and job plan sequence will be updated on Master PM.



QUESTION 77An organization has 40 fire extinguishers that must be inspected on a regular basis.

What is the best option for configuring this activity in Maximo?

A. create a Preventative Maintenance (PM) hierarchy that includes each fire extinguisherB. PM that references each of the fire extinguishers as an assetC. PM that references each of the fire extinguishers as locationsD. PM based on a route that includes each extinguisher as a stop



QUESTION 78A weekly maintenance of the snow plow equipment must be carried out from November 1st to March

30th of each year.

Which features of Preventative Maintenance are used to achieve this?

A. Frequency and Meters

B. Frequency and SchedulerC. Seasonal Dates and SchedulerD. Frequency and Seasonal Dates



QUESTION 79The IT Service Management platform is built on industry best practices and open software standards.

What are three characteristics of the IT Service Management platform? (Choose three.)

A. built on .Net technologyB. built on J2EE technologyC. uses BlueRay technologiesD. allows access by mobile devicesE. utilizes Web 2.0 and Web ServicesF. designed using a service-oriented architecture

Correct Answer: BEFSection: (none)Explanation



Based on information provided in the exhibit, into which layer does the IBM Tivoli Change and Configuration

Management Database fit?

A. Process ManagementB. Development EfficiencyC. Operational ManagementD. IT Service Management platform



QUESTION 81The IT Service Management platform offers customers the ability to manage enterprise assets as well

as IT assets and defines an asset life cycle consisting of five phases.

What are the five phases of the asset life cycle?

A. Plan, Acquire, Deploy, Maintain, DisposeB. Prepare, Purchase, Install, Maintain, RetireC. Budget, Purchase, Deploy, Operate, RetireD. Forecast, Request, Deploy, Operate, Dispose



QUESTION 82The IT Service Management platform is a portfolio of products that helps clients visualize their business

services, control IT and business processes, and automate the tasks required to deliver business services.

Which three concepts apply to the IT Service Management platform? (Choose three.)

A. common data modelB. common agent technologyC. common process automationD. common visualization and reportingE. common platforms supporting multiple vendorsF. common integration with other vendors ISM platforms

Correct Answer: ACDSection: (none)Explanation


QUESTION 83Which area in the IT Service Management vision builds agility into the processes which control and

manage IT investments?

A. ControlB. VisibilityC. AutomationD. Availability Management



QUESTION 84An IT Service Management core message is to control the investments.

Which statement is true about this control message?

A. Effective software asset management is crucial to IT Financial Management.B. It provides real-time information on existing assets to manage against business objectives.C. It helps recover assets, implement effective access management, and change management across IT.D. It reduces the need for manual intervention and increases the integration of operational process and tools

that directly support the critical business services and processes.



QUESTION 85When presenting the benefits of the IT Service Management platform to a company executive, which

three key benefits should be emphasized? (Choose three.)

A. provides effective patch management across serversB. minimizes the number of calls to the service desk for password resetsC. reduces costs through more rapid resolution of disruptive business problemsD. supports compliance policies with highly detailed IT tracking and auditing toolsE. provides better testing capabilities to reduce the number of software bugs in homegrown applicationsF. increases business revenues by reducing the time it takes to bring new and updated applications to market

Correct Answer: CDFSection: (none)Explanation


QUESTION 86A client is a leading provider of administrative solutions and is searching for a way to access IT

performance metrics to perform accurate capacity planning and trend analysis.

Which area of the IT Service Management platform and potential solution should the solution advisor

introduce to the client?

A. Automation - IBM Tivoli Composite Application Manager, IBM Tivoli Enterprise ConsoleB. Control - IBM Tivoli Asset Management for IT, IBM Tivoli License Compliance ManagerC. Visibility - IBM Tivoli Business Systems Manager, Tivoli Data Warehouse, IBM Tivoli MonitoringD. Capacity Management - TotalStorage Productivity Center, IBM Tivoli Performance Analyzer, IBM Tivoli

Intelligent Orchestrator



QUESTION 87A new manufacturing plant is in the process of implementing Maximo.

Which applications are key to achieving automation, notifications for contracts expiry and setting up

response time requirements for corrective maintenance work orders?

A. Work Flow, Cron Task, Service RequestB. Escalation, Action, Work Order TrackingC. Work Flow, Escalation, Service Level AgreementD. Service Level Agreement, Integration Framework, Escalation



QUESTION 88A customer requires remote access to asset and work management processes, specifically to perform

routes/rounds, meter readings, observations, and inspections.Which Maximo add-on meets this requirement?

A. IBM Maximo Fleet ManagerB. IBM Maximo Mobile Work ManagerC. IBM Maximo Mobile Inventory ManagerD. IBM Maximo Route, Meter, and Inspection Manager



QUESTION 89Which Maximo application is used to plan, review, and report actual time and material for

implementing changes or deploying new, standard configurations to existing assets?

A. ChangeB. IncidentC. ReleaseD. Configuration



QUESTION 90Maximo improves Service Desk efficiency by providing the ability to classify initial client calls and

assign specific SLAs to them.

To which process within IT Service Management does this refer?

A. Incident ManagementB. Change ManagementC. Release ManagementD. Configuration Management



QUESTION 91A company wants to ensure that its Tier 1 service desk manager is notified by email when any incident

or service request is within one hour of reaching its service level milestone.

Which Maximo application automates this?

A. EscalationsB. KPI ManagerC. Email ListenerD. Email Notifications



QUESTION 92What are two types of IBM Tivoli Service Request Manager licenses that the client can purchase?

(Choose two.)

A. Secondary UserB. Authorized UserC. Concurrent UserD. Self Service RequestorE. Desktop Requisition User

Correct Answer: BCSection: (none)Explanation


QUESTION 93A client has decided to purchase Secondary User licenses for a few of their employees whose use of

IBM Maximo Asset Management V7.1 is not necessary for their job function. Their access will be limited to

how many Maximo modules?

A. 1B. 2C. 3D. 4



QUESTION 94A client has purchased 20 Registered User licenses for IBM Maximo Asset Management V7.1.

How many Desktop Requisition licenses will they receive at no additional cost?

A. 5B. 10C. 20D. none



QUESTION 95Which three license types apply with IBM Tivoli Asset Management for IT or IBM Tivoli Service

Request Manager? (Choose three.)

A. Primary UserB. Registered UserC. Secondary UserD. Concurrent UserE. Self Service RequestorF. Desktop Requisition User

Correct Answer: BDESection: (none)Explanation



Based upon the diagram in the exhibit, how many Tivoli Virtual Units will be used when pricing out the IBM

Tivoli Change and Configuration Management Database for a client that is looking to manage 550 servers?

A. 4400B. 9600C. 11000D. This cannot be calculated based on information that is provided.



QUESTION 97Golden Bank is a global banking business with offices in every major international city. Golden Bank's

main US headquarters is located in Atlanta, and has datacenters in New York, Chicago, and Los Angeles.

They are interested in purchasing IBM Maximo Asset Management V7.1to assist with their asset

management needs.

What tier of Self Service Requester licenses would they be eligible for?

A. Tier 1B. Tier 2C. Tier 3D. depends on the number of licenses they require



QUESTION 98A company is using the Integration Framework to integrate with their ERP system.

Which two integration points are one-directional (as opposed to bi-directional)? (Choose two.)

A. JournalsB. Work OrdersC. GL ComponentsD. Purchase OrdersE. Labor Transactions



QUESTION 99What are three key applications in Maximo used for Integration Framework interface configuration with

other applications? (Choose three.)

A. Integration MBOB. Internal SystemsC. External SystemsD. Integration ObjectsE. Integration InterfacesF. Composition Integration

Correct Answer: CDESection: (none)Explanation


QUESTION 100A customer has implemented IBM Tivoli Change and Configuration Management Database (CCMDB).

From within the CCMDB application user interface, they want to be able to perform a logical management

operation, such as Deploy Software, using another Tivoli product they use, IBM Tivoli Provisioning

Manager.

Which specialized adapter, based on the Integration Framework should the customer use?

A. Integration ModuleB. Launch-in-contextC. Discovery Library AdapterD. IBM Tivoli Integration Composer




Documents

IBM 000-654 EXAM QUESTIONS & ANSWERS · PDF filemanagement activities? ... C. PeopleSoft, ... tracking clone application. The company now plans to upgrade to IBM Maximo Asset Management