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    INTRODUCTION:

    Understanding Major Issues in

    International BusinessA/Prof Sumit Mitra

    IIMK

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    Opening Case: The Globalization of

    Health Care There is a shortage of

    radiologists in the UnitedStates and demand for their

    services is growing twice as

    fast as the rate ofgraduation

    Solution to the problem:

    Send images over the

    Internet to be interpreted by

    radiologists in India

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    Sumit Mitra IIMK IB

    Major events affecting global business

    Socio-polical and economic changes

    fall of Soviet Block, unification of GermanyGulf war, formation of EU and Euromoney

    Major changes in IT, electronics and other world

    industries

    Current Crisis in above and more

    Noticable is

    RAPIDITY of change (subprime-2008)

    Regionalism - Trade Blocks like NAFTA,

    ASEAN (Asia outside crisis)

    Nationalistic character- BRIC2013-14

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    Why is all this critical

    Because we have globalization

    Business operating across national boundaries

    Affecting sovereign states

    Needing central monitoring- supranational

    bodies/ institutions like UN,IMF, WB and now

    WTO

    Resulting feeling of Regional similarity

    Creation of Multinational Corporations

    (MNC)2013-14 Sumit Mitra IIMK IB

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    Why firms Internationalize ?

    Primary reasons for internationalizing

    cheap sources of raw material and labour

    (Globalization of Production)

    large size of markets

    (Globalization of Markets)

    Internationalizing firms is only a microcosm of IB

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    Sumit Mitra IIMK IB

    Types of International Activities

    IB does not necessarily involve MNCs operating

    across borders. It could be domestic firmsinvolved in:

    Exports/Imports

    Direct Investment Licensing

    Portfolio Investment

    Loans

    Unilateral Transfers

    It is about seamless linkage of business across the

    world- The World is Flat2013-14

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    History Historically it is about trade across the

    world: China to Europe via Venice Silk Route

    Rise of European trading cos. Like Dutch and

    English East India Company Barter followed by trade in bullioninsources

    of comparative advantage

    Indian-spices, muslin, Chinese-silk/tea

    English East India Co. May be first MNC

    with a BOD, stock trading

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    Definition

    Latest waves of MNCs from Europe, US, Japan,

    Korea, BRIC in that order.

    Transnational Corporations/Multinational

    Companies (MNC) as defined by Vernon and

    Wells have the following characteristics:1. They are linked by ties of common ownership

    2. They draw on a common pool of resources, such

    as money, credit, IT, patents.

    3. They respond to some common strategy.

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    Theory of IB

    International Product Cycle Theory: (R.Vernon)

    1ststage: New products would first be introduced indeveloped demanding and large markets with highest per

    capita income.

    2nd stage: product will need more customers, dd from similar

    markets thru exports3rd stage: foreign production to discourage local production

    abroad (MNC)

    4th stage: Highly standardized product, high vol, low margins

    so go to LDCs for cheap inputs like labour. Export back toDC cheap. New innovations

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    Globalization of Production

    Historically this has been primarily confined to

    manufacturing enterprises

    Increasingly companies are taking advantage ofmodern communications technology, and particularly

    the Internet, to outsource service activities to low-cost

    producers in other nations

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    The Role of Technology

    Lowering of trade

    barriers made

    globalizationpossible; technology

    has made it a reality

    Since the end ofWorld War II the

    world has seen

    advances in Communication

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    Changing Nature of

    Multinationals Non-U.S. Multinationals

    In the 1960s global business

    activity was dominated by

    large U.S. multinationalcorporations

    In 1973 48.5% ofmultinationals were U.S. firms

    In 2002 28% of largestmultinationals were U.S. firms

    Globalization of the worldeconomy has resulted in arelative decline in thedominance of U.S. firms in the

    global marketplace

    Rise of Mini-Multinationals Growth of medium-size and

    small multinationals hasbecome a trend ininternational business

    Consider Lubricating SystemsInc. which employs 25 peopleand generates sales of $6.5million, of which $2 million are

    from global sales International business is

    conducted not just by largefirms but also by medium-sizeand small enterprises

    Return

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    The Globalization Debate

    Pro Factors Lower prices for goods and

    services

    Economic growthstimulation

    Increase in consumerincome

    Creates jobs

    Countries specialize inproduction of goods andservices that are producedmost efficiently

    Con Factors Destroys manufacturing

    jobs in wealthy, advanced

    countries Wage rates of unskilledworkers in advancedcountries declines

    Companies move tocountries with fewer labor

    and environmentregulations

    Loss of sovereignty

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    Theory of IB

    Multinationality as a state of mind: Belief of managers that

    degree of multinationality affects viability of firm

    MNCs are new kind of institutions for 21st centuryHome country superiority:

    Ethnocentricity: Accept our methods of business

    Host coutry attitude

    Polycentricity: Host country cultures different , manage

    locally.

    Geocentrism: Unileverize Indians & Indianize Unilevers2013-14

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    Wave of MNCs

    First from colonial origins: Unilever, Nestle

    Post WW-II US MNCs: P&G, Caterpillar,

    Coke

    Japanese and Korean: Post-technology leap-

    Matsushita, Toyota, Hyundai, Samsung

    MNCs from Emerging economies: Haier

    from China, Tata Corus from India and

    Cemex from Mexico2013-14 Sumit Mitra IIMK IB

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    Theory of IB

    Impact of Culture on IB

    Culture plays an important role by influencing assumptions,

    beliefs and values of individual e.g

    Affects way people dress, food habits etc.

    Therefore for MNCs it is frequently required to modify their

    global strategies to meet local needs

    e.g Britishers take tea hot, US use it as summer drink to beserved with ice.

    Balancing local and global needs

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    Industry competitiveness

    Determinants of national competitive advantage:

    Industry structure

    Demand condition

    Related &

    Supporting Ind.

    Factor conditions

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    Service industry characteristics

    Deals with intangible products

    Producttion and consumption instantaneous and

    hence at same place

    Perishable

    Historically thought as non-productive activity. High international trade through electronic media

    and IT.

    As labour intensive so shift to LDCs. Customer focus very important.

    Standardization difficult

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    Rise of China

    Dominance of manufacturing industry-

    cheap labour

    Artificially low xchange rate withUSD/Yuan

    Closer to markets

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    Major Issue

    Need to exploit economies of scale Vs Need to be locally responsive.

    But Ghemawat says in his AAA model

    Economies of scale isAggregation

    Local Responsiveness isAdaptation

    Exploiting difference between national and

    regional markets isArbitrage

    Companies stress different As at different stages oflifecycle e.g. IBM India-Global services

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    Sumit Mitra IIMK IB

    THANK YOU

    2013-14