IBEF Tourism and Hospitality August 2014

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    13th highest contribution

    to GDP• India ranked 13th among 184 countries in terms of travel and tourism’s total contribution to

    GDP in 2013

    Contribution to GDP

    above world average

    • In India, the sector’s  direct contribution to GDP is expected to grow 6.4 per cent per

    annum during 2014 –24 vis-à-vis the world average of 4.2 per cent

    Creating higher

    employment

    • The travel and tourism sector in India accounted for 7.7 per cent of total employment,

    generating 35.44 million jobs. The number is expected to rise by 1.9 per cent per annum to

    43.8 million jobs in 2024

    Higher investments• Travel and tourism’s contribution to capital investment is projected to grow 6.5 per cent per

    annum during 2014 –24, above the global average of 5.1 per cent

    Source: World Travel & Tourism Council’s Economic Impact 2014, 12th Five Year Plan, Aranca Research

    Increasing visitor

    exports• The contribution of visitor exports to total exports is estimated to increase 4.3 per cent per

    annum during 2014 –2024 compared to the world average of 4.0 per cent

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    Growing demand

    Source: WTTC, Aranca Research

    Notes: F stands for forecasts, WTTC – World Travel and Tourism Council, Market size forecasts by WTTC;

    UNESCO – United Nations Educational, Scientific and Cultural Organisation

    Robust demand

    • Foreign tourist arrivals increasedat a CAGR of 7.2 per cent over2005 –13

    • Domestic spending on tourism isgrowing due to rising income and

    changing lifestyles (especiallyamong young people)

     Attractive opportunities

    • India has diverse offerings such asadventure, rural and wildlifetourism

    • India is expected to receive nearlyhalf a million medical tourists by

    2015, implying an annual growth of30 per cent

    Policy support

    • The Visa on Arrival scheme wasextended to 180 countries in 2014

    •  A five-year tax holiday has beenoffered for 2-,3-, and 4- starcategory hotels located aroundUNESCO World Heritage sites(except Delhi and Mumbai)

    Diverse attractions

    • India has 28 World Heritage Sitesand 25 bio-geographic zones

    • The country’s big coastline isdotted with a number of attractivebeaches

    2013

    Market

    size:

    USD122.1

    billion

    2022F

    Market

    size:

    USD418.9

    billion

     Advantage

    India

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    • The National

    Tourism Policy was

    announced in 1982

    • The governmentformulated a

    comprehensive plan

    in 1988 to promote

    tourism

    • Various states in India

    declared tourism as anindustry

    • The government

    stressed on private-

    public partnership in

    the sector

    • Government policies

    give a fillip to the hotel

    industry

    •  A national policy on

    tourism was

    announced in 2002,

    focusing on developing

    a robust infrastructure

    • Online travel portals

    and low-cost carrier

    airlines gave a boost todomestic tourism

    • The government has

    undertaken variousmarketing initiatives to

    attract tourists

    • Domestic spending on

    tourism accounted for

    over 80.7 per cent of total

    tourism revenues in 2013

    • The number of foreign

    tourists visiting India rose

    to 6.8 million in 2013 from3.9 million in 2005

    Pre-1990

    1990 –2000

    2000 –05

    2005 onwards

    Source: WTTC, Ministry of Tourism,  Aranca Research

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    Includes hotel and restaurant businesses

    Comprises airline companies, cruise services, railways, carrentals and more

    Constituents include historical monuments, beaches,sanctuaries, mountains, and festivals, etc.

     A fragmented sector with a number of independent travelagents and many online businesses

    Offer customised tours, including travel and accommodation,

    and sightseeing

     Accommodation

    and catering

    Transportation

     Attractions

    Travel agents

    Tour operators

    Tourism and

    hospitality

    Source: Dun and Bradstreet’s report on tourism in India 

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    Transportation

    Attractions

    Travel agents

    Rural tourism

    Medical tourism

    Heritage tourismLuxury tourism

    Eco-tourism

    • The aim is to:

    • Develop interest in heritage andculture; and

    • Promote visits to village settingsto experience and live a relaxedand healthy lifestyle

    • Tourists seek specialisedmedical treatments, mainlyayurvedic, spa and othertherapies

    • Tourists visit India for its culturalheritage in various cities

    • Vast variety of flora and fauna invarious states is a major factorbehind their growing popularityas tourist destinations

    • The luxury travel market isestimated to be around USD1.7billion and projected to grow atan average rate of 15 –20 percent over the next decade

    Source: Dun and Bradstreet’s report on tourism in India  

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    Direct contribution of tourism and hospitality to GDP

    (USD billion)

    The tourism and hospitality sector’s  direct contribution to

    GDP totalled USD37.3 billion in 2013

    Over 2006 –14, direct contribution is expected to register a

    CAGR of 10 per cent

    The direct contribution of travel and tourism to GDP is

    expected to grow 6.4 per cent per annum to USD70.6 billion

    (2.1 per cent of GDP) by 2024

    Source: World Travel & Tourism Council’s Economic Impact 2014, Aranca Research

    Notes: CAGR – Compound Annual Growth Rate, E- Estimates,

    GDP stands for Gross Domestic Product; the definition of direct, indirect and induced

    contribution is specified in the Glossary on Slide 41

    1825 24

    2631 31

    36 37 38

    71

    2006 2007 2008 2009 2010 2011 2012 2013 2014E 2024E

    CAGR: 10%

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    Travel and tourism’s total contribution to GDP

    (USD billion)

    The sector’s  total contribution to GDP increased to

    USD113.5 billion in 2013 from USD88.1 billion in 2007 and

    is expected to reach USD115.6 billion in 2014

    It is forecast to increase by 7 per cent per annum to

    USD227 billion by 2024 (6.8 per cent of GDP)

    Source: World Travel & Tourism Council’s Economic Impact 2014,

     Aranca Research

    Note: E – Estimate

    Note: The definition of direct, indirect and inducedcontribution is specified in the appendix

    88

    82 89

    103 105

    116 113 116

    227

    2007 2008 2009 2010 2011 2012 2013 2014E 2024E

    CAGR: 4%

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    Foreign tourists arriving in India (million)Over 6.8 million foreign tourist arrivals were reported in2013

    Foreign tourist arrivals increased at a CAGR of 7.2 per cent

    during 2005 –13

    By 2024, foreign tourist arrivals are expected to increase to

    13.42 million, according to the World Tourism Organisation

    Source: World Travel & Tourism Council’s Economic Impact 2014,

    Ministry of Tourism, Aranca Research

    3.9

    4.45.1 5.3 5.2

    5.86.3

    6.6 6.8

    2005 2006 2007 2008 2009 2010 2011 2012 2013

    CAGR: 7.2%

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    Total foreign exchange earnings from tourism grew to

    USD18.1 billion in 2013

    Foreign exchange earnings increased at a CAGR of 11.7

    per cent during 2005 –13

    Foreign exchange earnings from tourism in India

    (USD billion)

    Source: Ministry of Tourism, Aranca Research

    7.5 8.6

    10.7 11.7 11.4

    14.2

    16.6

    17.7 18.1

    2005 2006 2007 2008 2009 2010 2011 2012 2013

    CAGR: 11.7%

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    Company SegmentRevenue

    (USD millions)Other major players

    Online bookingYatra.com, cleartrip.com, travelocity.com,

    travelchacha.com

    Hotel USD377.0 million ITC, Oberoi, Marriott

     Airlines USD3.4 billion SpiceJet, Indigo, Indian Airlines

    Tour operators USD12.3 billion SOTC, Raj Travels

    Source: Respective company websites

    Notes: ** highlights revenues are in billion;

    FY13* Includes data only for the month of January to September 2012

    68.9 75.256.0

    FY11 FY12 FY13*

     197 229255

    FY12 FY13 FY14

    338345

    320

    FY12 FY13 FY14

    3.03.3

    2.9

    FY12** FY13** FY14**

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    Share of tourists by expenditure (2013)

    Domestic travel revenues aggregated USD79.7 billion in 2013 and are expected to reach USD156.7 billion by 2024

    Foreign visitor revenues reached USD19 billion in 2013 and are projected to total USD28.34 billion by 2024

    Domestic travellers contributed over 80.7 per cent to total tourism revenues in 2013

    Expected share of tourists by expenditure (2024)

    Source: World Travel & Tourism Council’s Economic Impact 2014, Aranca Research 

    80.7%

    19.3%

    Domestic spending

    Foreign visitor spending

    84.7%

    15.3%

    Domestic spending

    Foreign visitor spending

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    Segment-wise revenue share (2013)

    Revenues from leisure travel constitute over 78.9 per cent of total tourism revenues in India

    Revenues from leisure travel totalled USD77.87 billion in 2013 and are estimated to reach USD153.72 billion by 2024

    Business travel revenues stood at USD20.80 billion in 2013 and are projected to reach over USD41.4 billion by 2024

    Expected segment-wise revenue share (2024)

    Source: World Travel & Tourism Council’s Economic Impact 2014, Aranca Research 

    78.9%

    21.1%

    Leisure spending

    Business spending

    78.8%

    21.2%

    Leisure spending

    Business spending

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    2.5

    2.93.2

    3.6 3.8

    4.3

    5.3

    2005 2006 2007 2008 2009 2010 2011

    The Indian hotel industry recorded revenues of over

    USD5.3 billion in 2011

    Over 2005-11, the industry recorded a strong CAGR of 13.3

    per cent

    Revenues of India’s hotel industry (USD billion) 

    CAGR: 13.3%

    Source: Media Sources, Aranca Research

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    Domestic consumers are the biggest revenue generators in

    the Indian hospitality sector, with a share of over 52 per cent

    in total revenues

    Foreign tourists contributed about 23 per cent to total

    revenues

    Various segments’ revenue share in Indian hotels

    (2009)

    52.9%

    24.4%

    22.7%

    Domestic consumer 

    Domestic business

    International

    Source: Datamonitor, Aranca Research

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    Online travel operators• Over 70 per cent of air tickets are now being booked online in the country

    •  A number of online travel and tour operators, which provide better prices and options to

    consumers, have emerged in India

    Wellness tourism• The widespread practice of ayurveda, yoga, siddha and naturopathy that is complemented

    by the nation’s spiritual philosophy makes India a famous wellness destination

    Cruises• India attracted 163,000 cruise visitors in 2011

    • The country’s cruise market is estimated to be worth USD300 million

    Source: Aranca Research

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    Source: Aranca Research

    Competitive Rivalry

    • The Indian hospitality sector is highly fragmented with a large number

    of small and unorganised players; this increases competition

    • Customers’  low switching cost and price sensitivity are increasing

    competition among players

    Threat of New Entrants Substitute Products

    Bargaining Power of Suppliers Bargaining Power of Customers

    • Entry is easy as it is not capital

    intensive, but a player needs to

    achieve economies of scale

    and access to distribution

    channel to compete

    • There is the threat of forward

    integration; for instance, the

    airline starts selling directly to

    customers

    • The cost of switching suppliers

    is low

    • Low switching cost gives

    customer high bargaining

    power

    • Customers are price sensitive

    and have information about the

    services being provided

    • Threat of substitute products is

    minimal as no substitutes are

    available in the market

    Competitive

    Rivalry

    (High)

    Threat of New

    Entrants

    (Moderate)

    Threat of

    Substitute

    Products

    (Low)

    Bargaining

    Power of

    Customers

    (High)

    Bargaining

    Power of

    Suppliers

    (Moderate)

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    Source: Company websites, Aranca Research

    Notes: CDMA – Code Division Multiple Access,

    GSM – Global System for Mobile Communication

    • Players are using innovative marketing strategies to succeed in this sector. For example:

    • The Goa Tourism Development Corporation (GTDC) is planning to organise

    familiarisation trips or “fam”  trips for international tour operators and media to

    showcase Goa as a tourist destination. It has also planned to promote Goa in

    international markets through the print and electronic media

    • Indian Railways is providing various benefits to foreign tourists such as priority

    reservation and Indian rail pass for train travel

    • Players are trying to ensure convenience for their customers by providing all services

    available on a single portal. For example, makemytrip.com and a host of other websites

    provide a comprehensive basket of offerings which include outbound and inbound travel

    for leisure and business trips, hotels and car booking, holiday packages within India or

    abroad, etc.

    • Players are opting for many channels to maximise sales and ensure convenience for their

    customers. For example, Thomas Cook and Kuoni India launched their online portals to

    compete with others. On the other hand, makemytrip.com is planning to go for the offline

    channel to complement its existing portal and has already launched mobile apps formaximising sales

    Marketing strategy

    One stop solution

    Multiple channels

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    Growthdrivers

    Growingdemand

    PolicysupportRising FDI

    • Tourism and hospitality

    attracted the second

    highest FDI (USD3.2billion) in FY13*

    • In the hotel and tourism sector,

    100 per cent FDI was allowed

    through the automatic route

    • Campaigns such as Incredible

    India and Athithi Devo Bhava

    were launched to harness the

    tourism industry’s potential

    • Domestic expenditure on tourism

    is expected to rise due to the

    growing income of households

    •  A number of niche offerings such

    as medical tourism and eco

    tourism are expected to create

    more demand

    Source: Datamonitor, Aranca Research

    Note: * Data as per February 2013

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    Strong growth in per capita income in the country is driving

    the domestic tourism market

     A shift in demographics with rising young population

    (coupled with changing lifestyles) is leading to greater

    expenditure on leisure services

     According to the IMF, nominal per capita income increased

    at a CAGR of 9.5 per cent over 2000 –13

    Per capita income in India

    Source: IMF, Aranca Research

    Note: F - Forecast

    -5%

    0%5%

    10%

    15%

    20%

    25%

    30%

    0

    500

    1,000

    1,500

    2,000

    2,500

           2       0       0       0

           2       0       0       1

           2       0       0       2

           2       0       0       3

           2       0       0       4

           2       0       0       5

           2       0       0       6

           2       0       0       7

           2       0       0       8

           2       0       0       9

           2       0       1       0

           2       0       1       1

           2       0       1       2

           2       0       1       3

           2       0       1       4       F

           2       0       1       5       F

           2       0       1       6       F

           2       0       1       7       F

           2       0       1       8       F

    Per Capita income, USD, LHS Growth

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    Domestic expenditure on tourism (USD billion)

    Source: WTTC - Travel & Tourism Economic Impact 2014, Aranca Research

    Note: E – Estimate

    Domestic expenditure on tourism has grown significantly; the

    market is expected to reach USD82 billion in 2014 and USD157

    billion in 2023, representing a CAGR of 6.4 per cent during2007 –14E53

    58

    56

    6977

    76 8082

    157

    2007 2008 2009 2010 2011 2012 2013 2014E 2024E

    CAGR: 6.4%

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    Five Year Plan

    • In the 12th Five Year Plan, a budgetary support of USD2.8 billion has been approved for

    the Ministry of Tourism for the development of tourism infrastructure projects, including

    rural tourism and human resource development projects

    • Under the plan, USD1.3 billion has been allocated for the Ministry of Culture

    Special boards

    • The ministry set up a Hospitality Development and Promotion Board, which will monitor

    and facilitate hotel project clearances/approvals

    Tourist police• The ministry, in consultation with state/UT administrations, has proposed to employ tourist

    police at prominent tourist spots

     Allocation for North-

    Eastern Regions• The government has planned an investment of 10.1 per cent of the allocations under the

    Central Plan for the North-East region and Sikkim in the Union Budget for FY14

    Source: World Travel & Tourism Council’s Economic Impact 2013,

    12th Five Year Plan, Aranca Research

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    Capital investment in the tourism and hospitality sector has

    been rising consistently

    Investments are expected to increase at a CAGR of 16.3

    per cent to USD36 billion during 2007 –24E

    By 2024, investments are expected to increase to USD65

    billion

    Capital investments in the tourism sector

    (USD billion)

    Source: World Travel & Tourism Council’s Economic Impact 2014, Aranca Research

    Note: E – Estimate

    13

    36

    23

    2933

    33 3336

    65

    2007 2008 2009 2010 2011 2012 2013 2014E 2024E

    CAGR: 16.3%

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    Collective government spending on tourism

    (USD billion)

    Source: World Travel & Tourism Council’s Economic Impact 2014, Aranca Research

    Note: E – Estimates

    The government’s  collective spending on the tourism and

    hospitality sector is expected to reach USD2.0 billion in

    2014

    By the end of 2014, spending is projected to expand at a

    CAGR of 11.2 per cent over a seven-year period

    By 2024, the government’s collective spending is expected

    to increase to USD3.8 billion

    1.0

    1.6

    1.7 2.02.1 2.0 1.9 2.0

    3.8

    2007 2008 2009 2010 2011 2012 2013 2014E 2024E

    CAGR: 11.2%

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    Growth in visa on arrival

    Source: Ministry of Tourism, Aranca Research

    The Visa on Arrival scheme has been popular among

    tourists

    In June 2014, the government approved 180 countries

    under the Visa on Arrival scheme to attract additional

    foreign tourists

    The scheme registered an average growth of 45.8 per cent

    over 2010 –13

    6,549

    12,761

    16,084

    20,294

    2010 2011 2012 2013

    CAGR: 45.8%

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    • The presence of world-class

    hospitals and skilled medical

    professionals makes India a

    preferred destination for

    medical tourism

    • India’s earnings from medical

    tourism could exceed USD3.9

    billion in 2014 from USD1.9

    billion in 2011

    • Tour operators are teaming

    up with hospitals to tap this

    market

    • Cruise shipping is one of the

    most dynamic and fastest

    growing segments of the

    global leisure industry

    • India, with its vast and

    beautiful coastline, virgin

    forests and undisturbed

    islands, can be a good

    destination for cruise tourists

    • The potential for the

    development of rural tourism

    in India is high as most of its

    population resides in rural

    areas

    • This can benefit the local

    community economically and

    socially, and facilitate

    interaction between tourists

    and locals for a mutually

    enriching experience

    Medical tourism Cruise tourism  Rural tourism

    Source: Ministry of Tourism, BMI, Aranca Research

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    Tamil Nadu – Second most visited state byforeign tourists; attracted 14.7 per cent of

    total foreign tourists visiting India in 2012

    Major cities to visit – Chennai, Coimbatore,

    Kanyakumari, Madurai, Ooty, Rameswaram

    and Salem

    Major attractions – Meenakshi Temple,

    Brihadeeswarar Temple, Yelagiri Hills,

    Hogenakkal Falls and Vivekananda Memorial

    Uttar Pradesh – Attracted 9.7 per cent of

    foreign tourists and 16.3 per cent of

    domestic tourists in 2012

    Major cities to visit – Agra, Allahabad,

     Ayodhya, Lucknow, Fatehpur  and Meerut

    Major attractions – Taj Mahal, Agra Fort,

    Fatehpur Sikri and Sarnath

    Delhi  – Attracted 11.1 per cent of

    foreign tourists visiting India in 2012

    Major attractions – Qutub Minar,

    Red Fort, Humayun’s Tomb, India

    Gate, Jantar Mantar and Jama

    Masjid

    Maharashtra – Attracted 24.6 per cent

    of foreign tourists visiting India in 2012

    Major cities to visit – Amravati,

    Kolhapur, Mumbai and Nashik

    Major attractions – Ajanta and Ellora

    Caves, Shirdi, Ashtavinayak and

    Matheran

    Source: Aranca Research

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    Forecasts of foreign tourists arriving in India

    (million)

    Foreign tourist arrivals are expected to increase at a CAGR

    of 16.1 per cent during 2013-15F

    The number of foreign tourists arriving in India is anticipated

    to be more than 9.2 million by 2015

    Source: Ministry of Tourism, BMI, Aranca Research

    Note: F – Forecasts

    6.6 6.8

    8.5 9.2

    2012 2013 2014F 2015F

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    Forecasts of foreign exchange earnings from

    tourism in India (USD million)

    Foreign exchange earnings from tourism are expected to

    increase at a CAGR of 5.0 per cent during 2013 –15F

    Foreign exchange earnings are forecast to reach USD20

    billion in 2015

    Source: Ministry of Tourism, BMI, Aranca ResearchNotes: F stands for Forecasts, CAGR – Compound Annual Growth Rate

    17,740 18,100

    18,988

    19,949

    2012 2013 2014F 2015F

    CAGR: 5%

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    Capacity of hotels in India (‘000) The number of hotel beds in the country is expected toincrease to 501,000 by 2016 from 269,000 in 2011

    The number of hotel rooms in the country is expected to

    increase to 220,000 by 2016 from 121,000 in 2011

    Source: BMI, Aranca Research

    Note: F – Forecast

    98 109 121

    135 154176

    197 220210

    241 262

    295339

    392

    443

    501

    2009 2010 2011 2012F 2013F 2014F 2015F 2016F

    Number of hotel rooms Number of hotel beds

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    Low-cost airlines• Growth in low-cost airlines is expected to lower tourism costs and increase domestic

    spending on tourism

    Increase in international

    flight operators

    • The market is likely to become more competitive due to the entry of an increasing number

    of international flight operators expected to offer improved services to tourists. JVs such as

     Air Asia and Tata SIA are beginning services in India and can provide better services

    Increasing number of

    airports

    • The Airports Authority of India aims to start operating 250 airports across the country by

    2020

    Higher investments• The government is expected to earmark USD12.4 billion in the 12 th Five-Year Plan (2012 –

    17); of these, private investments are likely to total USD9.2 billion

    Higher passenger traffic• By 2020, passenger traffic at Indian airports is expected to rise to 450 million from 160

    million currently

    Source: World Travel & Tourism Council’s Economic Impact 2013, 12 th Five Year Plan, Aranca Research

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    Growth in foreign tourist arrivals pre and post

    incredible India (million)

    Incredible India is a marketing campaign launched by the

    Government of India in 2002 to promote India as a tourist

    destination internationally

    Foreign tourist arrivals increased at a CAGR of 9.7 per cent

    during 2003-13 to 6.8 million by the end of 2013

    India currently attracts 0.63 per cent of tourists from world

    over; the government aims to increase it to 1 per cent

    In 2012, India Tourism launched two new campaigns: Find

    What You Seek, an international campaign; and Go

    Beyond, a domestic campaign

    Source: Gujarat's Ministry of Tourism,

     Aranca Research

    2.4 2.4

    2.5 2.7 2.5

    2.42.7

    3.5

    3.9

    4.5 5.15.3 5.2

    5.86.3

    6.6 6.8

           1       9       9       7

           1       9       9       8

           1       9       9       9

           2       0       0       0

           2       0       0       1

           2       0       0       2

           2       0       0       3

           2       0       0       4

           2       0       0       5

           2       0       0       6

           2       0       0       7

           2       0       0       8

           2       0       0       9

           2       0       1       0

           2       0       1       1

           2       0       1       2

           2       0       1       3

    CAGR: 9.7%

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    Contribution of tourism to Gujarat's GDPGujarat is the 7th largest state, located in the Western part ofIndia, with the longest coastline of 1,600 km

    The government spent nearly USD13 million for the

    ‘Khusbhoo  Gujarat Ki’  campaign, which featured Amitabh

    Bachchan, brand ambassador of the state; the campaign

    was a huge success

    The campaign led to an increase in the number of visitors to5.4 million in the last two years

    The government plans to focus on the state's 1,600 km

    coastline to promote maritime, coastal and ecotourism

    2.5% 2.8%3.5%

    5.1%

    8.2%

    10.2%

    2002 2005 2010 2015E 2020E 2022E

    Source: World Travel & Tourism Council’s

    Economic Impact 2013, Aranca Research

    Note: E – Estimates

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    Revenue generated from tourism in Kerala

    (USD billion)

    Kerala is on the Malabar coast in Southwest India

    In the early 1990s, the state was known as a single beach

    destination

    Kerala successfully marketed its serene backwaters, wildlife

    sanctuaries, ayurvedic treatments and temple festivals

    Revenue from tourism increased at a CAGR of over 11.0

    per cent during 2005 –13

    Source: Kerala’s Ministry of Tourism, Aranca Research 

    0.3 0.4 0.70.6 0.6 0.8 0.8 0.8

    1.0

    1.7 2.0

    2.9 2.7 2.8

    3.7

    3.53.8 3.9

    2005 2006 2007 2008 2009 2010 2011 2012 2013

    Foreign exchange earnings Total tourism revenues

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    Number of tourists visiting Kerala annually

    (in million)

    The share of foreign tourists increased from 7.3 per cent in

    2012 to 7.8 per cent in 2013

    Source: Kerala’s Ministry of Tourism 

    5.9 6.36.6

    7.6 7.98.6

    9.410.1 10.1

    0.3 0.4 0.5 0.6 0.6 0.7 0.70.8 0.9

    2005 2006 2007 2008 2009 2010 2011 2012 2013

    Domestic Tourists Foreign Tourists

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    Revenues (USD million)Makemytrip.com

    The website was conceived and founded by Deep Kalra in

    2000

    Makemytrip offers airline tickets, hotel bookings, domestic

    and foreign packaged tours, bus tickets, corporate travel

    services, visa assistance, foreign exchange and travel

    insurance

    The company’s revenues totalled USD255.4 million in FY14

    It has a market capitalisation of USD1.09* billion

    The company’s revenues expanded at a CAGR of over 37.2

    per cent during FY08 –14

    Source: www.makemytrip.com

    Note: * - As of 5 June 2014

    38

    69

    84

    125

    197

    229

    255

    FY08 FY09 FY10 FY11 FY12 FY13 FY14

    CAGR: 37.2%

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    Revenues (USD million)Indian Hotel Company Limited (IHCL)

    The company was incorporated in 1902 and launched the

    first hotel in India, The Taj Mahal Palace & Tower, in

    Mumbai in 1903

    Taj Hotels Resorts and Palaces has 66 hotels in 42

    locations across India and 16 hotels worldwide

    IHCL operates in the luxury, premium, mid-market and

    value market segments through various brands such as Taj,

    Taj Exotica, Taj Safari, Vivanta, Gateway Hotel and Ginger

    IHCL operates Taj Air, a luxury private jet service

    The company operates Taj Sats Air Catering Ltd, the largest

    airline catering service in South Asia

    IHCL’s revenues stood at USD320 million in FY14

    Source: IHCL’s website 

    337

    380

    356

    327320

    338345

    320

    FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14

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    Federation of Hotel & Restaurant Associations of India (FHRAI)B-82, 8th Floor, Himalaya House,

    23, Kasturba Gandhi Marg,

    New Delhi – 110001

    Phone: 91-11- 40780780

    Fax: 91-11- 40780777

    Hotel Association of India (HAI)

    B 212 –214Som Dutt Chamber-I,

    Bhikaji Cama Place,New Delhi – 110 066

    Phone: 91-11-2617 1110/14

    Fax: 91-11-2617 1115

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    Direct contribution: Spending on accommodation, transportation, attractions and entertainment

    Indirect contribution: Travel and tourism investment spending, and government collective travel and tourism spending

    Induced contribution: Spending of direct and indirect employees

    GOI: Government of India

    CAGR: Compound Annual Growth Rate

    INR: Indian Rupee

    USD: US Dollar

    Wherever applicable, numbers have been rounded off to the nearest whole number

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    Year INR equivalent of one USD

    2004-05 44.81

    2005-06 44.14

    2006-07 45.14

    2007-08 40.27

    2008-09 46.14

    2009-10 47.42

    2010-11 45.62

    2011-12 46.88

    2012-13 54.31

    2013-14 60.28

    Exchange rates (Fiscal Year)

    Year INR equivalent of one USD

    2005 43.98

    2006 45.18

    2007 41.34

    2008 43.62

    2009 48.42

    2010 45.72

    2011 46.85

    2012 53.46

    2013 58.44

    2014* 61.58

    Exchange rates (Calendar Year)

     Average for the year

    * - from January to March 2014

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    India Brand Equity Foundation (“IBEF”) engaged Aranca to prepare this presentation and the same has been prepared

    by Aranca in consultation with IBEF.

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