Oracle  Social  Cloud  Fixed  Scope  Offering  

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Roll  out  Oracle  Social  Cloud  for  your  business  in  just  5  days  

We  enable  your  business   to  embrace  Proactive   and   Preventative  Social   Media   while   leveraging   Oracle   Social   Relationship  Management

We  empower  you  to  revive  and  build  customer  loyalty  by  effective  analysis  of  their  social  behavior,  proactive  engagement  across  social  channels  and  persona  driven  social  marketing

We  empower  you  to  build  strong  brand  recognition  and  influence  your  customers  in  a  positive  manner  while  using  Oracle  SRM

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Oracle  Social  Cloud  Overview  

• Oracle  Social  Relationship  Management  (SRM)  is  a  product   that   helps   you   manage   and   scale   your  relationship   with   customers   on   social   media  channels.    

• Oracle   has   integrated   the   four   best-­‐in-­‐class   social  relationship   management   components   -­‐   social  listening,   social   analytics,   social   engagement   and  social  publishing  -­‐  into  one  unified  interface  to  give  you   the   most   complete   social   relationship  management  solution  on  the  market.    

• You  can  listen  to  what  people  are  saying  about  your  brand,   engage   with   fans   and   followers,   create  content   and   apps,   publish   to   multiple   social  channels,   manage   workflows,   and   analyze   results  and  get  social  campaign  metrics.  

Implementation  Framework  

iApps  Oracle   Social   Cloud   FSO   is   a   comprehensive   solution   aimed   to  enhance   customer   experience   across   all  social   touch   points   throughout   the   customer   journey.  With   Proven   Frameworks,   Certified   Oracle   SRM  consultants,   solution  architects,   implementation  &  support  specialists,  we  offer  a  rapid  deployment  solution  to  socially  enable  your  business    

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Key  Benefits  of  iApps  FSO  for  Oracle  Social  Cloud  

True  Enterprise  Social  

• Social   is  much  more   than  marketing   channel.   In   this   age   of   SMAC,  business   functions   such   as   sales,  commerce,  service,  human  resource  management  and  marketing  are  being  driven  by  Social.  

• iApps  social  enablement   framework  allows  you  to  become  a  complete  socially  enabled  enterprise  by  helping  you  define  and  rollout  a  social  strategy  that  integrates  your  business  processes  with  social.  

 

Industrialized  Approach  • iApps   Social   FSO   gives   you   access   to   social   enablement   use   cases   that   are   tailor  made   as   per   your  

industry  and  help  you  maximize  the  benefits  of  social  • Healthcare  –  Patient  Awareness,  Consumer  Insight,  Medical  Tourism,  Healthcare  campaigns  etc.  • Banking  –  Customer  Education,  Social  CRM,  Customer  Acquisition,  Competitive  Benchmarking  etc.  • Retail  &  Commerce  –  Sales  Amplification,  Crowdsourcing  product  innovation,  Customer  service  etc.    • Travel  and  Transport,  F&B,  FMCG,  Auto,  Property  and  many  more  

Predictable,  Repeatable  Benefits  • iApps   conducts   social   implementation   using   a  comprehensive   and  mature   framework  that   has   been  

defined  based  on  years  of  experience  • Our  process  frameworks  are  supported  by  a  set  of  advanced  innovative  tools  and  templates  that  allow  

standardized  management  of  each  implementation  area.  • The  framework  is  dynamic  and  robust  enough  to  be  tailored  as  per  the  specific  needs  of  each  customer  

and  still  provide  predictable  and  repeatable  results    

Guided  Progression  • In  the  social  age  survival  of  businesses  will  depend  upon  their  adoption  of  Social  Marketing,  Social  

Engagement,  Social  Service,  Social  Sales  and  Social  Commerce  • Only  Oracle  provides  integrated  cloud  based  offerings  for  each  of  these  areas    • iApps  leverages  its  Oracle  relationship,  competency  and  experience  to  define  a  tailor  made  roadmap  to  

help  you  seamlessly  integrate  business  functions  with  social    

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 We  are  a  Technology  Company,  focused  on  the  next  generation  of  Social,  Mobile,  Analytics  and  Cloud  based  Solutions  and  Services    We  believe  in  Nimble,  Adaptive  and  As-­‐a-­‐Service  software  solutions  with  superior  Price-­‐Performance  ratio  are  the  future  of  enterprise  computing    We  drive  Value-­‐Led  and  Transformative  solutions  for  our  customers,  enabling  them  for  the  future  

 

Delivery  Excellence  through  Agility  and  Attention  

Ø Industry  Solutions  

Ø 100  Oracle  Experts  

Ø 30+  Successful  Engagements  

Ø Solution  accelerators  for  Oracle  Cloud    

Ø Out  of  the  box  integration  services  

www.iappsconsulting.com  

info@iappsconsulting.com  

+971  505012172