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Ian James Davies T: 0475691479 E: [email protected] Successful Sales and Operations Manager. Highly motivated Salesman with an infectious personality to motivate and influence others. Creating all new business whilst managing all other departments. Reinstating company to considerable profitability. Project management specialist. Key account management. Personally acquiring and managing large accounts i.e. BHP, ISS facility services, Sodexo, John Hughes, BGC etc and many educational establishments. Excellent communicator with smart appearance. I have fantastic relationships with my customers many of whom now consider me a personal friend. Highly experienced electrical/mechanical technician. Reliable, intelligent and versatile. 28 yrs. valuable experience teaches one to be adaptable and appreciate people. Royal Air Force trained in engineering and personal management. Leadership and sales qualities recognised throughout my career. Employment History : Sales and Operations Manager. Supreme coffee machines, Jan 2008 to date. Conducting all sales activities including mailshots, phone calls, prospecting, account visits. Customer account management. Customer training. Customer service. Onsite technical support. Supplier management and product ordering. Visiting customer sites in regional areas on a regular basis, personally looking after all major account needs from cleaning and installing equipment to discussing future sales. Day to day management of 9 employees and myself. Training service technicians. Shadowing and supporting staff. Staff management. Employment of staff. Office management, administration and general housekeeping duties. Web site design and management. Managing shop appearance and productivity. Overseeing service department activities. Barista training. Vehicle fleet purchase and management. Senior Sales Technician.

IAN DAVIES 2016 Resume

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Page 1: IAN DAVIES 2016 Resume

Ian James Davies

T: 0475691479 E: [email protected]

Successful Sales and Operations Manager. Highly motivated Salesman with an infectious personality to motivate and influence others. Creating all new business whilst managing all other departments. Reinstating company to considerable profitability. Project management specialist. Key account management. Personally acquiring and managing large accounts i.e. BHP, ISS facility services, Sodexo, John

Hughes, BGC etc and many educational establishments. Excellent communicator with smart appearance. I have fantastic relationships with my customers

many of whom now consider me a personal friend. Highly experienced electrical/mechanical technician. Reliable, intelligent and versatile. 28 yrs. valuable experience teaches one to be adaptable and appreciate people. Royal Air Force trained in engineering and personal management. Leadership and sales qualities recognised throughout my career.

Employment History:

Sales and Operations Manager.Supreme coffee machines, Jan 2008 to date.

Conducting all sales activities including mailshots, phone calls, prospecting, account visits. Customer account management. Customer training. Customer service. Onsite technical support. Supplier management and product ordering. Visiting customer sites in regional areas on a regular basis, personally looking after all major

account needs from cleaning and installing equipment to discussing future sales. Day to day management of 9 employees and myself. Training service technicians. Shadowing and supporting staff. Staff management. Employment of staff. Office management, administration and general housekeeping duties. Web site design and management. Managing shop appearance and productivity. Overseeing service department activities. Barista training. Vehicle fleet purchase and management.

Senior Sales Technician.Kraft Foods, Sep 2001 to Nov 2007.

Sales of new products, contracts and accessories. Supervising service technicians. Training service technicians. Providing onsite customer technical support.

UK Sales technician 2006 & 2007 for exceeding Sales and customer service targets.

Senior Sales Engineer.Matthew Algie, 1999 to 2001.

Page 2: IAN DAVIES 2016 Resume

Sales of New products, Contracts and accessories. Training service technicians. Supervising service technicians. Providing onsite customer technical support.

Senior Sales Engineer.Hoover Candy Group (GIAS), 1989 to 1999.

Sales of new products, contracts and accessories. Supervising service technicians. Training service technicians. Providing onsite customer technical support.

Electrical Quality control Lead Inspector.NEC technologies, 1988 to 1989.

Responsible for all incoming parts quality control. Communicating with suppliers and management. Regularly Visiting suppliers across the UK

Electrical and Mechanical Engineering apprenticeship.RAF Cosford UK 1986 to 1988.

Tertiary education: Professional Management and Sales training, London.City and Guilds in Business studies..College of Electrical Training: three Phase Disconnect/Reconnect electrical license.Manufacturer training on Italian and Swiss Espresso machines.Manufacturer training on all Hoover Candy group Products.

Royal Air Force training:HNC in electrical and electronic engineering.HNC in mechanical engineering.HNC in electrical and mechanical workshop technology.HNC in engineering Mathematics.HNC in communication skills.HNC in micro-electronics.HNC in quality control to ISO9001 standards.

Education: UK10 O-levels achieved (Inc. Maths, English and Science)

References:Mr Simon Greenfeld Mr Peter Holton1 Holmfirth street Matlock PlaceMenora 6050 Karnup 6176Perth PerthWA [email protected] 08 92727818 08 93834082 0419905523 0409826372