i-TRANSPORT INTERNATIONAL CONFERENCE AND EXPO€¦ · SDBIPS and project costing ! Revenue management & performance-based budgeting ! Internal performance monitoring dashboard . TRANSPORT

i-TRANSPORT INTERNATIONAL CONFERENCE AND EXPO ________________________ TRANSFORMATION OF TRANSPORT IN THE CITY OF CAPE TOWN SEPTEMBER 2013

INTRODUCTION The City of Cape Town has embarked on a substantial

Transformation process related to the broad transport

and network environment, in order to move towards the

achievement of its Vision of 1 and give effect to an

integrated, intermodal and interoperable transport and

its related network.

TRANSPORT FOR CAPE TOWN

• Council unanimously approved the Constitutional of TCT Bylaw on 28 August 2013 • The macro structure of TCT, the City’s transport authority was approved and in the process of being implemented. • The focus is on facilitating the following principles within the matrix, investment-orientated service delivery model.

TRANSPORT FOR CAPE TOWN

The TCT Constitution Bylaws were approved and submitted for public consultation, the focus of which is the confirmation of the 9 functions, namely: 1.  Planning Authority 2.  Contracting Authority 3.  Municipal Regulatory Entity 4.  Performance Monitoring and Evaluation 5.  Financial Management 6.  Transport Law Enforcement 7.  Liaison, Communication and Stakeholder Management 8.  Infrastructure Management 9.  Network Operations Management

INTRODUCTION TRANSPORT FOR CAPE TOWN

•  The macro structure of Transport for Cape Town was approved at Council on 30 May 2013

•  The Constitution of TCT Bylaws were unanimously approved by full Council on 28 August 2013 after going through an extensive consultation process.

•  This new structure is based on a matrix approach with a common goal of integrated, intermodal and interoperable service delivery

COMMISSIONER TRANSPORT FOR CAPE TOWN Melissa Whitehead

DIRECTOR INFRASTRUCTURE

DIRECTOR PLANNING

DIRECTOR NETWORK

MANAGEMENT

DIRECTOR CONTRACT

OPERATIONS

DIRECTOR REGULATIONS

DIRECTOR FINANCIAL

MANAGEMENT

COMMISSIONER: OFFICE MANAGEMENT

DIRECTOR TCT

PERFORMANCE & COORDINATION

CITY MANAGER

DIRECTOR MAINTENANCE

IMPLEMENTATION PRINCIPLES

Today I would focus on the principles above, within the context of information management and responsive service delivery §  Accountability §  Objective Orientation §  Performance Management §  Risk Management §  Communication

Manager: Transport Planning

Manager: Systems Planning

and Modelling

Manager: Business

Development

Manager: Public Transport Law Enforcement

Manager: TCT IS&T & TMC

Manager: Network

Facilitation & Development

Manager: Operations

Manager: Contract

Management

Manager: Operations Integration

Manager: Industry Transition

Manager: Transport

Regulations Management

MRE Secretariat

Manager: Budget,

Revenue & Investment

Manager: AFC

Manager: MLTF, Grants

and Reporting

Manager: PT Construction

Manager: Project

Management & Design

Manager: Infrastructure Management & Investment

Manager: Capital

Programme

Manager: TCT Performance

Management & Investment

Manager: HR and Labour Management

Manager: Innovation

Manager: TCT Compliance

Manager: TCT Administration &

Stakeholder Management

Manager: Communication,

Marketing & Change

Management Manager: Infrastructure and Plant Maintenance

Rivers, Catchment, and Bulk Stormwater

Area Manager Area Manager Area Manager Area Manager



DIRECTOR PLANNING

DIRECTOR NETWORK

MANAGEMENT

DIRECTOR CONTRACT

OPERATIONS


DIRECTOR FINANCIAL

MANAGEMENT


DIRECTOR TCT


CITY MANAGER


Manager: Informal Settlements

Network

Manager: Premix Plant

TRANSPORT FOR CAPE TOWN ACCOUNTABILITY



DIRECTOR PLANNING

DIRECTOR NETWORK

MANAGEMENT

DIRECTOR CONTRACT

OPERATIONS


DIRECTOR FINANCIAL

MANAGEMENT


DIRECTOR TCT



Manager: AFC

Manager: TCT IS&T &

TMC

There have been a number of tasks that have been undertaken when it comes to objectives, the first being to set 9 objectives in the Integrated Transport Plan. The next step is to develop sector plans and departmental implementation plans that will have clear delivery targets that will be monitored through a comprehensive information management system, including: § SDBIPS and project costing § Revenue management & performance-based budgeting § Internal performance monitoring dashboard

TRANSPORT FOR CAPE TOWN OBJECTIVES



DIRECTOR TCT


Manager: TCT IS&T &

TMC

There are corporate, TCT and ITP objectives that will be set in accordance with the TCT Vision of 1. The first step has been to set the 9 objectives in the Integrated Transport Plan. Following on from that, from an information management perspective, the following has been actioned: § Setting up of a matrix organisation along with detailed functional bylaws that will ensure the sustainability of the rollout of the vision. § Rollout of a comprehensive IS&T system that is utilising the SAP Transport Authority Module. This will enable TCT to be able to function on a performance / investment paradigm as well as within a matrix model

TRANSPORT FOR CAPE TOWN PERFORMANCE



DIRECTOR TCT


Within the context of the comprehensive IS&T system that is utilising the SAP Transport Authority Module, the following will be actioned so as to ensure performance: §  The establishment of a central data bank for TCT that will

have specific criteria and data parameters, as well as interrelationship parameters for all departments under TCT to comply with.

§  Establishment of a transport development index for the

City of Cape Town, utilising the 2013/14 as the base year §  Establishing a unified system that will publish

synthesized information of all scheduled public transport operations on the TCT website on a regular basis, so as to ensure accountability to the commuter of Cape Town.

TRANSPORT FOR CAPE TOWN RISK MANAGEMENT



DIRECTOR PLANNING

DIRECTOR NETWORK

MANAGEMENT

DIRECTOR CONTRACT

OPERATIONS


DIRECTOR FINANCIAL

MANAGEMENT


DIRECTOR TCT



Risk management and mitigation is critical in the business of transport and network operations. It is critical therefore that the City of Cape Town puts systems in place to highlight the risks and that TCT gives effect to these systems, including: § Alignment of the TCT risk plan with the SDBIPS and the budget so as to ensure targeted service delivery on key needs § Costing of major projects and programmes. This includes both financial costing and the socio-economic and environmental costing related to implementation and maintenance. This also relates to long term sustainability for TCT – senior management is responsible.

TRANSPORT FOR CAPE TOWN COMMUNICATION

Manager: Communication, Marketing and

Change Management

DIRECTOR TCT


§  Regular and on-time reporting in terms of both due process as well as to performance from an operational, corporate, national and international perspective.

§  Getting the best utilisation of available resources and functionality, including the TIC and TMC.

§  Development of a TCT app and website so as to keep

information flowing and encourage the uptake of public transport.

§  Marketing TCT in the international realm and ensuring best practice principles are furthered and that TCT’s competitive edge is invested in.

TRANSPORT FOR CAPE TOWN TCT VISUAL LANGUAGE

Development of the TCT brand both in terms of way-finding within the City of Cape Town as well as being the authority on contracting, planning, regulation and infrastructure management.

Colour

Modes

Matrix – TCT

The City of Cape Town is at the start of a very exciting process where we are carving a new history for transport and network management. Integrated, interoperable and intermodal transport and network management is becoming an achievable target. The rollout of this new methodology is complex and long term. We are, however, up for the challenge.

THANK YOU ___________________________________ Melissa Whitehead Commissioner: Transport for Cape Town Email: [email protected] Cell: 083 289 6415

Documents

i-TRANSPORT INTERNATIONAL CONFERENCE AND EXPO€¦ · SDBIPS and project costing ! Revenue management & performance-based budgeting ! Internal performance monitoring dashboard . TRANSPORT