Upload
dennis-berry
View
214
Download
0
Embed Size (px)
Citation preview
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 1
Couple’s CommunicationCouple’s Communication
““He said/She said”He said/She said”
STRENGTHEN YOUR STRENGTHEN YOUR MARRIAGEMARRIAGE
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 2
Communication Is A ProcessCommunication Is A Process
TalkingTalking ListeningListening UnderstandingUnderstanding Key Problem - Being Understood & Key Problem - Being Understood &
UnderstandingUnderstanding
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 3
6 Messages Can Come From One Message
What you mean to sayWhat you mean to say
What you actually sayWhat you actually say
What the other person hearsWhat the other person hears
What the other person thinks he hearsWhat the other person thinks he hears
What the other person said about what you saidWhat the other person said about what you said
What you think the other person said about what you What you think the other person said about what you
saidsaid
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 4
Reasons For Not Communicating
Haven’t learned how to share openly with another Haven’t learned how to share openly with another
personperson
Being afraid to express their feelings or thoughts for Being afraid to express their feelings or thoughts for
fear of rejection or hurtfear of rejection or hurt
An attitude that talking won’t help, so why bother?An attitude that talking won’t help, so why bother?
Some people don’t believe that they as a person have Some people don’t believe that they as a person have
anything to offeranything to offer
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 5
The Five Levels Of Communication- by John Powell,
“Why Am I Afraid to Tell You Who I Am.”
Powell’s five levels of communication are:Powell’s five levels of communication are: Level FiveLevel Five: Cliché’ Communication - ‘ no personal sharing.’: Cliché’ Communication - ‘ no personal sharing.’ Level FourLevel Four: Reporting the facts about others - ‘ Facts without : Reporting the facts about others - ‘ Facts without
feelings’feelings’ Level ThreeLevel Three: My Idea and Judgments - ‘ Person begins to : My Idea and Judgments - ‘ Person begins to
express feelings and ideas.’express feelings and ideas.’ Level TwoLevel Two: My Feelings and Emotions - ‘ Person shares how he : My Feelings and Emotions - ‘ Person shares how he
feels about facts, ideas and judgments.’feels about facts, ideas and judgments.’ Level OneLevel One: Complete Emotional and Personal Truthful : Complete Emotional and Personal Truthful
Communication: ‘ Marriage Communication: ‘ Marriage mustmust be based on absolute be based on absolute openness and honesty.’openness and honesty.’
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 6
Anger and Communication
Anger is one of the main causes of the breakdown of Anger is one of the main causes of the breakdown of communication in marriage.communication in marriage.
What is Anger? Here’s a definition:What is Anger? Here’s a definition:
a strong emotion of displeasure. a strong emotion of displeasure. the natural reflexive result of frustration.the natural reflexive result of frustration.
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 7
How To Respond to Anger
How do you react when you’re angry at your spouse? How do you react when you’re angry at your spouse?
What choices do you have to anger?What choices do you have to anger? SuppressSuppress - ‘ You build a fence around it.’ - ‘ You build a fence around it.’ ExpressExpress - ‘Get it off your chest.’ ‘Work in the yard.’ - ‘Get it off your chest.’ ‘Work in the yard.’
‘Go for a long walk.’‘Go for a long walk.’ RepressRepress - Refusing to accept the fact of your anger. - Refusing to accept the fact of your anger.
It’s unhealthy and may lead to illness or comes out It’s unhealthy and may lead to illness or comes out in other ways.in other ways.
ConfessConfess - Recognizing you are angry and stating - Recognizing you are angry and stating the fact before you lose control.the fact before you lose control.
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 8
Unhealthy Reactions To Anger
Ignore your feelingsIgnore your feelings
Keep your anger insideKeep your anger inside
Keep saying...” I’m not angry.”Keep saying...” I’m not angry.”
Remember the argument and try to get back at your Remember the argument and try to get back at your
spousespouse
Blame your spouseBlame your spouse
Don’t learn from your emotions, i.e..; Keep repeating Don’t learn from your emotions, i.e..; Keep repeating
harmful ways of communicatingharmful ways of communicating
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 9
Healthy Reactions to Anger
Be aware of your emotionsBe aware of your emotions
Don’t be afraid to admit your emotionDon’t be afraid to admit your emotion
Learn how the emotion got thereLearn how the emotion got there
Share your emotion with your spouseShare your emotion with your spouse
Decide what to do with your emotionDecide what to do with your emotion
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 10
Positive Ways to Handle Anger
Be aware of your emotional reactionsBe aware of your emotional reactions Recognize your emotions and admit your feelingsRecognize your emotions and admit your feelings Try to understand why you have angerTry to understand why you have anger Can you create other situations where anger won’t Can you create other situations where anger won’t
happen?happen? Is anger the best response? Is there a better way to Is anger the best response? Is there a better way to
express yourself?express yourself?
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 11
Positive Ways to Handle Anger
Does your anger rise too soon? If so, try to slow down Does your anger rise too soon? If so, try to slow down and count to tenand count to ten
You may have a time when your anger is legitimate. If You may have a time when your anger is legitimate. If so, use timing and tact to express your feelingsso, use timing and tact to express your feelings
Are you critical of others? Is your critical attitude merely Are you critical of others? Is your critical attitude merely anger?anger?
Find a friend you trust and talk about it or see a Find a friend you trust and talk about it or see a counselorcounselor
Ask for God’s help with your angerAsk for God’s help with your anger
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 12
Problem Solving As A Couple
Focus on the solution rather than the problemFocus on the solution rather than the problem
Think in terms of possible solutionsThink in terms of possible solutions
Actively work on solutionsActively work on solutions
Accept what can’t be changedAccept what can’t be changed
Keep your values straightKeep your values straight
Live one day at a timeLive one day at a time
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 13
How To Cope With Conflict
Don’t avoid conflict with the “Silent Treatment”Don’t avoid conflict with the “Silent Treatment” Don’t save ‘emotional trading stamps”. i.e..; waiting to get Don’t save ‘emotional trading stamps”. i.e..; waiting to get
even later, bringing up the pasteven later, bringing up the past If possible, find the best time and place to discuss without If possible, find the best time and place to discuss without
interruptioninterruption Attack the problem, not each otherAttack the problem, not each other
a. Back up words with factsa. Back up words with facts
b. Remember to forgetb. Remember to forget
c. No comments about in-laws or relativesc. No comments about in-laws or relatives
d. No comment about your spouse’s appearanced. No comment about your spouse’s appearance
e. No dramaticse. No dramatics
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 14
How To Cope With Conflict
Don’t throw your feelings at your spouseDon’t throw your feelings at your spouse
Stay on the subjectStay on the subject
Offer solutions with your criticismsOffer solutions with your criticisms
Never say, “You Never” or “You Always”. Watch your Never say, “You Never” or “You Always”. Watch your
volume and don’t exaggeratevolume and don’t exaggerate
Don’t manipulate your mate with, “It’s all Don’t manipulate your mate with, “It’s all mymy fault.” fault.”
When you’re wrong, admit it; When your right, keep When you’re wrong, admit it; When your right, keep
silent silent
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 15
Communicate To Build Self-Esteem
Make it safe to communicate - Make it safe to communicate -
a. Look at the positive side of opennessa. Look at the positive side of openness
b. Take initiative, take the first stepb. Take initiative, take the first step
c. Don’t use openness as a tool of attackc. Don’t use openness as a tool of attack
d. Be honest about yourself to othersd. Be honest about yourself to others
e. Both parties must play by the same rulese. Both parties must play by the same rules Seek to understand, not to be understoodSeek to understand, not to be understood Don’t assume you know - askDon’t assume you know - ask
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 16
Communicate To Build Self-Esteem
Listen - don’t interruptListen - don’t interrupt
Don’t nagDon’t nag
Don’t jump to conclusionsDon’t jump to conclusions
Disagree? Yes. Disrespect? NO!Disagree? Yes. Disrespect? NO!
Deal in potential - not the pastDeal in potential - not the past
Don’t force your spouse to be your carbon copyDon’t force your spouse to be your carbon copy
Pray for one anotherPray for one another
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 17
Listening
Listening means that when your spouse is talking Listening means that when your spouse is talking to you, you are not thinking about what you are to you, you are not thinking about what you are going to say when he or she stops talkinggoing to say when he or she stops talking
Listening is completely accepting what is being Listening is completely accepting what is being said without judging of what is said or how it is saidsaid without judging of what is said or how it is said
Listening is being able to repeat back to your Listening is being able to repeat back to your spouse what he/she said and what he/she was spouse what he/she said and what he/she was feelingfeeling
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 18
Three Components of Communication
The Content - 7%The Content - 7%
The Tone of Voice - 38%The Tone of Voice - 38%
The Nonverbal Communication - 55%The Nonverbal Communication - 55%
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 19
Obstacles to Listening
DefensivenessDefensiveness
a. Premature conclusiona. Premature conclusion
b. Read into their statementsb. Read into their statements
c. Rehearse our responsesc. Rehearse our responses
d. Respond to ‘Gun-Powder’ words - i.e.. - you d. Respond to ‘Gun-Powder’ words - i.e.. - you always;always;
you you never;never; you’re you’re just likejust like
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 20
Obstacles to Listening
Attitudes or BiasesAttitudes or Biases
a. Certain tone of voicea. Certain tone of voice
b. Ethnic groupsb. Ethnic groups
c. The opposite sexc. The opposite sex
d. People who remind us of someone from the d. People who remind us of someone from the
pastpast
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 21
Obstacles to Listening
Our own inner strugglesOur own inner struggles
InterruptingInterrupting
TimingTiming
OverloadOverload
Mental/Physical fatigueMental/Physical fatigue
Selective attention/ ‘ filtered listening’Selective attention/ ‘ filtered listening’
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 22
Steps To Better Listening
Understand Understand what you feel about your spousewhat you feel about your spouse
Listen Listen with your ears, your eyes, and your bodywith your ears, your eyes, and your body
Clarify - Clarify - “ I think....”“ I think....”
Observe - Observe - Focus on body language and tone of voiceFocus on body language and tone of voice
Reflective Listening - Reflective Listening - Look/listen for emotions expressedLook/listen for emotions expressed
Inquire - Inquire - Drawing out more informationDrawing out more information
Be patient - Be patient - Especially if your spouse is a slow or hesitant talkerEspecially if your spouse is a slow or hesitant talker
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 23
Real Reasons To Change
We seek renewal - ‘Return to good times’We seek renewal - ‘Return to good times’
We want more - ‘Building up our self-esteem’We want more - ‘Building up our self-esteem’
We need variety - ‘Being loved and built up in new We need variety - ‘Being loved and built up in new
ways’ways’
We want to be seen in a different light - ‘Being We want to be seen in a different light - ‘Being
appreciated in all areas of life’appreciated in all areas of life’
I n t e g r i t y - S e r v i c e - E x c e l l e n c e 24
How To Change
Work as a team - share ideas and informationWork as a team - share ideas and information Start out slowlyStart out slowly Intimacy - openness and honesty, sincerity and trustIntimacy - openness and honesty, sincerity and trust Understand how your spouse sees him/herself to what Understand how your spouse sees him/herself to what
their self-esteem is built ontheir self-esteem is built on Present ideas in ways that build your spouses self-Present ideas in ways that build your spouses self-
esteemesteem Consider your own willingness to changeConsider your own willingness to change Reinforce and encourage your spouseReinforce and encourage your spouse Be persistent and patientBe persistent and patient