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u.TraR xeuxana nrsrrucr coNsuruEni,

i .M.GLIROAD. OLD A.C OFFICE COMPOUND. KARWAR,l .il;il! i Telenhone No.0B3B2-2274O4;ii i li E-mail add: utkdcf-ka@nic.in l

riit-ilrli . ii RIGHT TO INFORMATION ACT. 2005jr;t1

CHAPTER 1

ORGANISATION. FUNTIONS AND DUTIESI (sEcTroN 4(1lpl(il

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s1.No.

Name of theorganlzatlon

Address Functions Duties

1 The UttarKannada'District

uonsllmerDisputesRedressalForum,Karwar

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M.G,R.oad,Old AC Officecompound,

Karwar, UttarKannada -581 301

The DistrictConsumer DisputesRedressal Forum,KARWAR, ofKTrnataka ConsumerDisputes RedressalState Commissionand District ForumServices isfUnctioning from1992 under chapterIII of the ConsumerProtection Act- 1986.

The main objectand duty of the, Consumer

Forum is toredress theconsumergrlevances

within stipulated,,: period and

without followingany lengthyprpcqdqre.

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CHAFTER.2The Powers and Duties of its officers and

(Section 4(lXb)(ii)).,i.,1

The powers and duties of the President, Members, Officers andemployees oflhe District Consumer disputes Redressal Fbrurn; i&+nWenas per the Act and work distribution order issued by the State

iCommission are as follows:-

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employeesl

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Name of theoffice /

The UttarKannadaDistrict

ConsumerDisputesRedressalForum,Karwar

Hon'blePresident

A person who is,or has been or isqualified to be aDistrict Judge,who shall be thePresident of ' theDistnct Forumunder Section 10(1) (a) of theC.P.Act ' l'

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District Forum shalldischarge the quasi-judicial work undersection 11, '12,L3,14

shal1 exerci]se thefinancial powers vestedto the Division levelofficers. The post ofthe President is tenurepost for period of 5years from the date ofappointment or up tothe age of 65 yearswhichever is earlier.

Member Two Members oneof whom shall bewoman who shallbe appointed asper section (10) (1)(b) of the C.P. Act.

The members of theDistrict Forum shalldischarge the quasijudicial work, alongwith the Prepident ofthe District i Forum,under sec.1I,' 12, 13,14 25 & 27 of the C.P.

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Name of thePost Powers I Dutie

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Forum

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The posts of themembers are tenureposts for period of 5years from the date ofappoint or up to theage of 65 yearswhichever is earlier.

-c Asst.Registrar -cum-Asst.Admin.officer

One post The Asst. Registrarcum Asst. Admin.Officer is to dischargethe duties of drawingand Disbursing officer.

The Asst. Registrarcum Asst. Admin.Officer is to carry outthe direction issueb Uythe President as 'well

as the District ForumBench.

4 Sheristedar One post Sheristedar is nothingbut Manager of theoffice. The Sheristedarshall discharge thework of over allsupervision onAccounts, Filing.Disposal, preparingstatements, pay billsand oLher workentrusled by thePresident of theDistrict Forum andAsst. Registrar cumAsst. Admin. Officer ofthe Fomrn.

5 FirstDivisionAsst.

One post The First Divisionassistant shalldischarge the duties ofthe Bench c1erk,pending clerk and anyother work entrustedby the District Forum.

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The Second DiviqionAsst. shall dischargethe duties of Inwardand Outward, Indexingof the disPosed of files,record i , keePer,librarian and anY otherwork entrusteid bY theDistrict Forum.

6 SecondDivisionAsst.

One Post

Ihe stenograPhers I

shall discharge the I

duties of ' taking I

dictation of Judgments I

at Court hall and ]

chambers of the I

President and I

Members of the ]

District Forum. I

Transcription work:through comPuter,recording dePosition atCourt hall I throughcomputer ' aird anyother work entrustedby the President,Members, Asst.Registrar cum Asst.Admin. Officeri.

Steno-graphers

Two posts

The driver sha1l drivethe vehicle and anywork entrusted bY theDistrict Forum (if anY)

8 Driver One post

One Peon is ,attachedto the President of theDistrict forum andcourt hall. Qne Peonis attached I'to theQffi6s of the; DistrictForum. One Peon is todo the work 'of nightwatchman or any otherwork entrusted bY theForum. I I '

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9 Peon Three posts

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ure followed in decision making process(Section 4( 1 ) (b) (iii))

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CHAFTER -3

Ac 'I iDescrrptlon

Decision Making Process )esignation of finaldecision

The meand dr.

Districtto red

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The District ConsumerDisputes Redressal Forum,KARWAR, of KarnatakaConsumer DisputesRedressal StateCommission and DistrictForum Services isconstituted under the(Central Act No.68 of 1986)Consumer Protection Act,1986 to redress thegrievances theconsumers and followingthe procedures laid downin the consumer ProtectionAct, 1986 under section11, 12, 13, 14, 25 & 27 ofC.P. Act-1986. I ,

There is one Benchpresided over byHon'ble Presidentand Members

The Hon'blePresident has theoveralladministrativecontrol of theDistrict Forumservice

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, , ,1. "..- CHAPTER.4 ': :

Norms ssf'for the disoharge of 'functions

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Functions/ Service

Norms stAndardsof perofrrrrance

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Time frame Refer6ncedocument

prescribing thenorms (Citizen'sCharter, iService

Chaptel etc.,)

1 The mainobject of

the;DistrictForl.m isto redress

theconsumeris'grievances free of

cost:

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I i?he consi)merProtection Act-, 1986 and

Consumer. ProtectionRegulations -

2005 framed by: the National, Consumer: Disputes

RedressalCommission and, KarnatakaI Corr.tr*"t

Protection Rules -1988

Since thept'oceedings bbforethe District'Fdrum

'is of .ludiciatnature. The Normsfor discharge of the

functions of theDistrict Forum are

available in theconsumer

Protection Act-1986 and

ConsumerProtection

Regulations -2005and Karnataka

ConsumerProtection Rules -

1988.

The consumerProtection Act-

1986,andConsu.merProtection

Regulations -

2005 frarned bythe NalionalConsJmer

1

DispUtesRedressal

CommisSion and

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4.5.

,i i authoritv or under its controlii1 iJ, : : :

bomplai;nt Register,Execution Appl. Register,Miscellaneous Petition register,

' , Record room index register, files pertaining to complaintsMonthly disPosal registerPay acquaintance ro11,

Cash book,D.C. Bill registers,Consumer Legal Aid A/c Register,Case Fee register,Certified fee register,RTI fee register,Register of RTI aPPlications toRegister of RTI aPPlications toputwards & Inward Register,

l'_r,!

PIOAppellant AuthoritY

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THe Rulesr, Regulations, Instructions, manuals and recordsfor dischareing its functions please provide list and gist of

-',i^- Do-,Lr;-^-o Tncfrrrr.fi^ns ry.ranlrals and records held bvfor discharrging its functi.ons please provlcle [sI ano glsl oI

rules, Rezul"ations, Instructioni, manuals and records held by'

piuril a:uthority or under its control oR used b5r itsL',iptoy."s,fordischargingfunctionsinthefo11owingformat

i I i (Section+(1)(b)(v)&(vi))i,t,ii

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The Cbnsumer Protection Act - 1986The Karnataka Consumer Protection Rules - 1988

The Consumer Protection Regulation - 2005 andother rules for establishment of consumer forum'Karnataka Civil Service RulesKarnataka Financial Code & K.T.C. & M.C.E'

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held by the public authority under its control'(Section +(1)(b)v(i))

t6.77.18.79.20.27.

Arrangementsof the publicthereof:-

Describe Arrangementsc onsulta tion f P articipationand impl tation of polici

Stamp register,Attendance register,Casual leave register,Furniture register,Library register, i

:

Service registers and files pertaining to above registers etc.,IA--o*rr*a A -Q- D ^-^1^^^1.

]^:r.]-:-^.,i|.-i[Annexure A & B enclosed sejparateiy]

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CHAPTERi.T,. for consultation with, or representation bY, ttiH ntembers

in relationr to the formulation of riolicy or,limpletii6.itr.tio,

(Section a(1)(b)viii) ,by the public authority tol seek

of public or its representatives for formulationmplementatlon o cles:-sl. No. Functions/

ServiceArrangementsfor consultationwith, orrepresentation ofpublic inrelation withpolicyformulation

Arrangementsfor consultationwith, , otrepresentation of

District Forum which is constitrt..lConsumer Protection Act- 1986. only the consr-Lr" o., tt

",*ggiparties shall approach these serviceq. ,, i; r-.i

:herieved

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public inrelation with

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Pleasebodies

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/ther bodies constituted as Part of

public authority

on Boards, Councils, Committees and otherthe public authority in the following format

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CHAFTER.9

Directory of officers and employees(Section 4(lXb[ix))

Please provide information of officersunits or officers at different

and employee working in differentlevels and their contacts

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Name of theofficers and

employee

Design.1.,

Office Address Co4tactNos:/email ID

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Shri D.VishweshwaraBhat (OOD to DCFMangalore)

President M.G Road, OldAC officecompoundkar:war

08:\82-?27404

2. Shri. c. M.Kumbar (OOD fromDCF Dharwad)

President As above 08382- 227404

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-J. Sri. Reju,N. Metri(OOD from DCFHaveri)

Member As above 08382- 227404

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4. Smt. SunitaSunagar

Sheristedar As above 08382-227404

5. Smt. GodavariSirsikar

Stenographer As above 08382-227404

6. Smt Rama Naik F.D.A. As above 08382-2274047. Smt. Rupa Kindri S.D.A. As above 08382-2274048. Sri.Manjunath

Gouda :

D group As above 08382- 227404

9. Vacant Member10. Vacant A.R.cum AAO11. Vacant Stenographer i

12. Vacant Driver13. Vacant D groqp74. Vacant D group

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CHAFTER -1O

on remunerationand employees in

officers and employees including thein regulations:-+( t )(b)(x))

and compensation structure forthe following format

Sl.No. iof theiworkingI

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Design,,

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Qrganisatlon Remunerationper

month(Providedpav scale onlY)

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'1r1l D. l

'ishweshwara!hat

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President. DistrictConsumerDisputes

r RedressalForum,

M.G.Road,Karrrrar, Uttar

Kannadadistrict - 581

301

Pay andallowance as

admissible to asitting Judge ofHon'ble District

Judge

2. mt. Sunitaunagar

Sheristedar 37,9OO-7O,85O

3. Smt. Godavari Stenographer 3O,35O-58,25O

4. mt Ramp. Naik F.D.A. 27,650,52,6505; q mt. Rupa Kindri S:D.A; 2L,4OO-42,OOO

6. Sri.ManjunathGouda

D group L'.l,ooo-28,950

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systemi f, tf'ltii,

Provirie triif,iiiriil,.ii.i[';i'iiiii;!,,ri.ii\

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CHAPTER .11

,Budgkit' allocated to eachi Bgency indicating pldnts, etc+( t )(b)(xi))

Provide information about the details of the plans, programmes andschemes undertaken by the public authority foi

"u.If, ag.r,iy

Agency Plhns/Prograrnmey'i Schemel

Project/Activity/Purpose/for whierh

budget is allotted

Proposedexpenditureas on last

year

Expected outcomes report ondisbursement made or where

such details are available(Website, Reports, Notice

board etc)

There are no Plans/Programme/Scheme / ProjectDistrict Forum.

Budget is allotted only for salary, allowances etcConsumer Disputes Redressal Commission ore as below :

Pay and AllowancesContingencyExp.(051Electricity (071 Rs.50,000-Petrol Allowance (195 Rs.64,00President /Member Rs.24,70,000-

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CHAPTER.l2

Mi*n.r of execution of subsidy programmes,lr r /-/11/1-l/-;ill ;a(1)(bXxii))

scltbe the' activities/programmes/Schemes beingthe public authority for which subsidy is provided.

i,'

implemented

SUBSIDY PROGRAMMES UNDER THE SERVICES OFTRICT FORUM

2. .ide information on the nature of subsidy, eligibility, criteria foring subsidy and designation of officer competent to grant

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3. Describe the manner of execution of the subsidy progralnmeiil

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NarrProgram

re of theime/activity

:

Nature/Scale ofsubsidv

ill

eligibility,cr-iteria for

grant of '

subsidy

Designation ofofficer of grant

subsidy

NIL,i.

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NafnPrograrri

Le of the.melactivity

Application procedure Sanctionprocedure

Disbursementprocedure

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under various programmes/ schemes

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CHAPTER -13

Particulars of Recipients of concessions, permits or AuthorizaGranted by the Public Authority

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Section 4(1)(bxxiii)) i

tProvide the names and addresses of recipients of benefits unde{programme/scheme separately in the following format.

Information Available in Electronic FormSection a(1)(b)x(iv))

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each

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Please provide the details related to the various sche/,nes iof &iedepartment which are available in electronic forrn"t",- il: ' (Floppy, CD, VCD, Website, In^ternet etcl I i . i i

". iiElectronic Description (site

adder/locationwhere availableetc.)

Contents or title Designation andaddress of thecustodian ofinformation heldby whom? .

Not Applicable as there ar"i

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CHAPTER -Iq

?articulars of facilities available to citizens for obtaining information, section a(l)(b)xv):

Describe the particulars of information dissemination mechanisms 1n-pi"ialr".ilities

available to the public for accessing of information:lii'i

CHAPTER -16

Names,ldesignations and other Particulars of Public Information officers

. Section a(l)(b)xvi)Please provlde contact information about the Public Information officers' ;J i"r,. prblic Information officers designated for various offices/

.J*i.ri"trative units and Appellant Authority/ Officer(s) for the public

authoritY in the following format

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Facilit5l Description(Location ofFacilitv/Name etc)

Details of informationmade available

sl.No.1 Internet

facility

L'

_)Websrtes

The Information in resPectof District ConsumerForum, KARWAR

http: / www.confonet'nic.in The information regardingComplaints, etc., filed inthis forum, are avaiiable inthe website ' dev6ioPed,maintained and uPdated

No reading room 1s

available for Public oremployees in the DistrictForum.

2 libqaryorreadingroom i

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The District Forum is havingfacility of library in resPect ofConsumer protection Act- 1986.

The parties concerned to thecases and the Public ca1 9a1.<euse of the library available inthe forum during the workinghours between 10-00 AM to 1-

30 PM and2-1SPM to 5-15 PM'

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http : / / kscdrc.kar. nic. in

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APPELLATE AUTHORITY

PUBLIC INFORMATION OFFICER

ASST. PUBLIC INFORMATION OFFICER

sl.No.

Name of theOffice/Administrative

, units

I Narileliofdesignation of

] .PIOI:

Officetelephone/

Tel. Fax

E-mail

1 District'ConsumerDisputes RedressalForum, M.G Road,

OId A.C OfficeCompound, Karwar,

Uttar Kannadadistrict-S81 301

Shri. G. M.KumbarHon'ble

President

08382-227 404

utkdcf-ka@nic.in

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Name of theOffice/Administrative

units

ltlame 6fdesignation of

PIO

Officetelephone/

Tel. Fax

E.mail

1 District ConsumerDisputes RedressalForum, M.G Road,

Old A.C OfficeCompound, Karwar,

Uttar Kannadadistrict-S81 301

Smt. SuinitaSunagar,

Asst.Registrar-cum-Asst.

Admin.Officer,(Incharge)

oB3B,2-227404

utkdcf-ka@nic.in

sl.No.

Name of theO ffic e / Adnaini strative

units

Name ofdesignation of

PIO

Officetelephone/

Tel. Fax

EI-mailr. j$.

1 District ConsumerDisputes RedressalForum, M.G Road,

Old A.C OfficeCompound, Karwar,

Uttar Kannadadistrict-S81 301

Smt. SunitaSunagar,

Sheiristedar

08382-227404

utkdcf-ka@nic.in

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