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Hydromassage ProductsOwner’s Manual & Installation Guide
IMPORTANT: Read all instructions before proceeding with installation.INSPECT entire unit to ensure it is not damaged and is the correct model, size and
color. Verify it has all the features and options originally ordered.All whirlpools MUST BE TESTED before or during rough installation.
Please read the operating and maintenance instructions. It contains importantinformation about how to operate and maintain your jetted bath properly and safely.
Record your model information
Builder/Dealer/Name_________________________________
Address____________________________________________
Phone No.__________________________________________
Model No.__________________________________________
Serial No.___________________________________________
Purchase Date______________________________________
Hydromassage Products, 505 Nucla Way, Aurora Colorado 80011Phone: (303) 341-1845 Fax: (303) 341-1850
www.hydromassageproducts.com
July 2011
Congratulations
On the purchase of your Hydromassage bath tub!Hydromassage Products supports your purchase with strong commitmentto quality and customer satisfaction.
Please read and follow all of the instructions contained in this Owner’sManual before installing, operating or maintaining your whirlpool. In addition,you should refer to these instructions during the life of your whirlpool.Failure to comply with these instructions and registration of this product mayinvalidate your warranty. If you have any questions concerning installation,operation, maintenance, or any other aspect of your whirlpool after readingthis manual or during the life of your whirlpool, please contact us.
Hydromassage Products customer service: (303) 341-1845(Please be sure to consult the Troubleshooting Guide before calling)
NOTE: Only a qualified electrician, technician or plumber shouldperform the installation and service of your whirlpool.
Table of contents
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . page 2
Installation instructions . . . . . . . . . . . . . . . . . . . page 3,4,5
Plumbing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 6
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 7
Operating Instructions
Bronze, Silver & Gold series . . . . . . . . . . . . . . . page 8
Aromassage Series . . . . . . . . . . . . . . . . . . . . . . page 8
Combination Series . . . . . . . . . . . . . . . . . . . . . page 9
Platinum Series . . . . . . . . . . . . . . . . . . . . . . . . . page 10
HydroClean Sanitation System. . . . . . . . . . . . . page 10
Inline heater instructions. . . . . . . . . . . . . . . . . . page 11
Mood Light and Chromatherapy . . . . . . . . . . . page 11
Maintenance & whirlpool cleaning . . . . . . . . . . page 12
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 13
Trouble shooting . . . . . . . . . . . . . . . . . . . . . . . . page 14
Production registration . . . . . . . . . . . . . . . . . . . page 15
Table of Contents
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Installations Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operating Instructions
For all Whirlpool Bath Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Bronze, Silver & Gold series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Platinum series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
HydroClean Sanitation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
For all Air Bath Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-14
Air Massage series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Combination series. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-16
Inline heater instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mood Light and Chromatherapy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Maintenance & whirlpool cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Trouble shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-21
Product registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.
IMPORTANT SAFETY INSTRUCTIONS
INSTRUCTIONS PERTAINING TO A RISK OF FIRE,ELECTRIC SHOCK, OR INJURY TO PERSONS
WARNING:When using this unit, basic precautions should always be followed, including the following:
1. READ AND FOLLOW ALL INSTRUCTIONS
2. DANGER — To reduce the risk of injury, do not permit children to use this unit unless they
are closely supervised at all times.
3. Use this unit only for its intended use as described in this manual. Do not use attachments not
recommended by the manufacturer.
4. Never drop or insert any object into any opening.
5. Do not operate this unit without the guard over the suction fitting.
6. The unit must be connected only to a supply circuit that is protected by a ground-fault circuit-
interrupter (GFCI). Such a GFCI should be provided by the installer and should interrupt power.
Push the reset button. Power should be restored. If the GFCI fails to operate in this manner, the
GFCI is defective. If the GFCI interrupts power to the bathtub without the test button being pushed,
a ground current is flowing, indicating the possibility of an electric shock. Do not use this
hydromassage bathtub. Disconnect the hydromassage bathtub and have the problem corrected
by a qualified service representative before using.
7. (For permanently connected units) A green-colored terminal (or a wire connector marked ‘G’, 'GR,
‘Ground’, or ‘Grounding’) is provided within the terminal compartment. To reduce the risk of electric
shock, connect this terminal or connector to the grounding terminal of your electric service or
supply panel with a conductor equivalent in size to the circuit connectors supplying this equipment.
8. A thermostatic mixing valve is required. Section 414.5 of the 2009 Uniform Plumbing Codes
require that the maximum hot water temperature discharging from the bathtub and/or whirlpool
bathtub filler shall be limited to 120ºF (49ºC) by a device that conforms to ASSE 1070 or CSA
B125.3. The water heater thermostat shall not be considered a control for meeting this provision.
9. SAVE THESE INSTRUCTIONS.
WARNING…The use of alcohol, drugs or medications can greatly increase the risk of fatal
hypothermia.
WARNING…Prolonged immersions in hotter water may induce hypothermia.
Hypothermia occurs when the internal temperature of the body reaches a level several degrees above the
normal body temperature of 98.6 degrees F. The symptoms of hypothermia include an increase in the
internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hypothermia
include (1) failure to perceive heat (2) failure to recognize the need to exit the whirlpool (3) Unawareness
of impending hazard (4) fetal damage in pregnant women (5) physical inability to exit whirlpool (6)
Unconsciousness resulting in the danger of drowning.
2.
INSTALLATION INSTRUCTIONS
WARNING: Verification of Electrical requirements MUST be made before
installation. Refer to the Pump label for Voltage and frequency requirements.
INSTALLATION
1. Unpack the contents carefully and inspect the bath to verify that it is the correct model,features, and color, the pump is the correct size ordered and check for visible defects ordamage. If there are problems DO NOT INSTALL. Contact the dealer / manufacturer forfurther instruction.
2. Construct a finish frame under the bath rim to support the bath lip and keep the deck level,which will assist water draining from the deck back into the bath. (Note: this is not requiredfor walk-in baths with metal support structure.) An access panel MUST be provided forpump/control and/or blower/control to enable final electrical connections and service. Theminimum recommended access panel(s) size is 18" x 18" next to the pump(s) so theunit(s) can be removed.
DO NOT LIFT THE HYDROMASSAGE BATH BY THE PLUMBING AT ANY TIME
3. Drain and Overflow assembly — The plumber should connect the drain and overflowassemblies per the manufacturer's instructions. The bath may then be positioned, leveledand connected to the waste. This should be done to local building codes by qualifiedpersonnel.
WARNING: Verification of Electrical requirements MUST be made beforeinstallation. Refer to the pump and/or blower label for Voltage and frequencyrequirements
DANGER — RISK OF ELECTRIC SHOCK. Connect only to a circuit protected bya Ground-Fault Circuit-Interupter (GFCI) with 120volt, 20amp, 60hertz electricalservice with a service grounded receptacle dedicated for use by the bath.
4. Electrical Service(s) — A licensed electrician must provide the electrical service protectedby a Ground-Fault Circuit-Interupter(s) (GFCI) with 120volt, 20amp, 60hertz electricalservice with a service grounded receptacle dedicated for use by the bath. Please refer tomodel specifications for electrical requirement.
5. GROUNDING IS REQUIRED. The units should be installed by a qualified servicerepresentative and grounded.
ALL LOCAL AND STATE ELECTRICAL AND PLUMBING CODES MUST BEOBSERVED. It is the responsibility of the installer/owner to determine specific codecompliance prior to installation of the product.
6. Water testing — Before installing or finishing the installation, it is required that the bath bewater tested and the plumbing checked for leaks. Close the drain and fill the bath withwater to the overflow outlet. Check the exposed piping and especially the unionconnections for signs of leakage. Allow the bath to sit for an additional 60 minutes and re-inspect. Turn the pump and/or blower on and operate all features and look for signs ofleakage for 60 minutes. Turn the pump and/or blower off and drain the water.
3.
INSTALLATION INSTRUCTIONS[continued]
WARNING: Whirlpool pump and piping are factory assembled. Relocation of pumpor other modifications could adversely affect the performance and safe operation of thiswhirlpool. Hydromassage Products shall not be liable under its warranty or otherwise forpersonal injury or damage caused by such unauthorized modification.
QUIETNESS OF OPERATION — Hydromassage Products has engineered their whirlpoolbaths from the base to the lip to ensure quality, value, functional design and maximumbathing comfort. However installations are accountable for as much as 50% of a tub'soperating quietness. Please ensure the following:
Verify the floor structure is adequate to support the whirlpool with bather(s). Insulate thetub surround and leave a dead air space around the pump and tub. Leave 1/8" to 3/16"gap between tub lip and surround. Set the tub in non shrinking mortar or plaster.
4.
STRUCTURAL PREPARATION:1. Literature dimensions are for reference only. Installation dimensions should be taken directly from the tub. AnAccess panel of 18” x 18” minimum must be provided at the pump end of the whirlpool. Allowing sufficient clearanceto make final connections and for servicing the pump and power panel. Access may be through the wall or platformapron at the end of the unit. In the case of sunken installations, access should be made through the ceiling below.
2. The bath should remain in its shipping carton/packaging until time of installation.3. Install the drain fitting to the bath. THE DRAIN FITTING SOMETIMES WILL PROTRUDE BELOW THE BASE OF THETUB APPROXIMATELY 1 1/2". Clearance must be provided for the drain by cutting away the subfloor (where possible)or by blocking below the tub as may be required.WARNING: factory skirts do not allow for blocking up of the tub base. All blocking must be solid and provide uni-form support to the tub base.
4. Tub must rest entirely on the base.DO NOT SUPPORT THE WEIGHT OF THE TUB BY THE RIM. Where leveling is required, and to reduce vibrationnoise, prepare a bed of wet mortar in area where tub is to be installed.Carefully level unit, ensuring that uniform support is given to all areas of the base and that no portion of the lip is bearing weight.DO NOT USE MORTAR IF YOUR TUB HAS THE DELUXE AIR SYSTEMS WITH JETS ON THE BOTTOM OF THEBATH. The EZ level base will support the unit with Deluxe Air Systems.
5. Frame out under the tub rim as shown in one of the illustrations below. NOTE: Due to the variety of installationspossible, framing procedures other than those described may be required. Plumb in selected location using a level.Level front to back and across on both sides. A ledge under the rim, or an apron without a ledge may be constructedas required (see diagram 1A & 1B). Where installations will be against a wall, stud wall framing should run full lengthto the floor (see diagram 1C or 1D). Install tub firmly against sheathing as indicated with blocking below rim to pre-vent deflection or movement of tub. To prevent a rocking movement of tub after installation, it is important to haverim in contact, but NOT supported by blocking material.When placing the tub on a platform or cut out (see diagram 1A), the opening should be 2" smaller than the specifiedrim dimensions. Extreme care must be taken in this type of installation to ensure the tub will come to rest entirely onthe base.
IF YOU HAVE PURCHASED A WHRILPOOL WITH AN INSTALLED TILE FLANGE, PROCEED AS FOLLOWSCAUTION: THE TILE FLANGE DOES NOT SUPPORT THE TUB! A ledger boardmust be provided under the bath rim as indicated in the installation instructions.Take care to ensure the tub is not hanging from the ledger boards, as this will void your warranty.PRE DRILL THE FLANGE and use nails or screws to secure the flange into the studs around the bath. Oversize theholes slightly to insure fastener does not damage tub flange.Install water resistant drywall against the tile flange and 1/8"-1" above the top of the whirlpool deck. Install the tile orother finishing materials. Apply a second bead of silicone sealant between the first course of tile and the bath deck.
• All dimensions should be taken from tub on site. Specifications subject to change without notice. Specifications andinstallations vary based on model.
NOTE: Before tub is used, the whirlpool system should be cleaned and disinfected.For proper procedure, please see the Maintenance section of this manual page 12.
L= 2" less than width for ledger boardW= 1/8" - 1/4" larger than length of tubLH= up to 1/2" higher than deck heightA= 6" x 12" waste and over flow cut outB= 1" x 3" leveled ledger supportsC= 18" x 18" pump access 1 or 2
TYPICAL ALCOVE INSTALLATION
CACCESS PANELON PUMP END IFACCESS IS NOTTHROUGH SKIRT
TYPICAL DROPIN/ISLAND INSTALLATION
L= 2" less than overall length of tubW= 2" less than overall width of tubDH= up to 1/2" higher than deck heightA= 6" x 12" waste and over flow cut outC= 18" x 18" pump access 1 or 2
4
CAccess Panel(s)
Location(s) based
on pump(s) if not accessed through skirt
WE DO NOT RECOMMEND DECK CUT
OUT BE DONE UNTIL TUB IS ON
SITE DUE TO VARIATIONS IN
WHIRLPOOL PLUMBING
CLEARANCES
WE DO NOT RECOMMEND DECK CUT OUT BE DONE UNTIL TUB IS ON SITE
L=2" less than width for ledger boardW=1/8" - 1/4" larger than length of tubLH=up to 1/2" higher than deck heightA=6" x 12" waste and over flow cut outB=1" x 3" leveled ledger supportsC=18" x 18" pump access 1 or 2, or 3 to allow removal of pump(s)
L=1-1.5" s than overall length of tubW=1-1.5" less than overall width of tubDH=up to 1/2" higher than deck heightA=6" x 12" waste and over flow cut outC=18" x 18" pump access 1 or 2, or 3
to allow removal of pump(s)
• All dimensions should be taken from tub at jobsite and adjusted as necessary. Always refer to the model specification sheet.Specifications subject to change without notice and installations vary based on model, and whirlpool plumbing systems.
C Access Panel
Location(s) based
on pump(s)
INTEGRALLY SKIRTED AND/OR FLANGED WHIRLPOOLS
Installation Procedures:IMPORTANT!!! Before installation begins, make sure that:framed in alcove is of proper size, square and plumb; wall and floors meet fire safety requirements of localbuilding code and/or FHA/HUD minimum property standards.1. To avoid obstruction during installation, make sure water lines, spout pipes and valve plumbing do notproject into alcove.
2.Ledger Strip: Fasten a 1” x 3” (25mm x 75mm) ledger strip along rear and both sides of alcove .
3. Mix a 3-gallon bucket of non-shrinking mortar or plaster into a paste. Place three or four mounds of plasteraway from drain hole in a line or square, approximately twice as high as the cavity under the tub bottom. Placea layer of plastic on top of the mounds. Before moving unit into alcove see and follow enclosed ElectricalConnection Procedures (electrical and air tube hook ups will be difficult to perform if unit is installed first).
4. Place tub into alcove with front skirt firmly on floor and depress plaster mounds. Make certain that backledge of tub rests firmly on ledger strip
5. Pre drill flange then using 1 1/2" (40mm) galvanized roof nails or washer head screws: (a) spot fasten thetwo bottom corners and the two top corners of the vertical side nailing flanges. (b) fasten at each stud throughthe top sides flanges and back flange, working from both ends toward back center (c) complete fasteningvertical side flanges. Pre drill holes through flange 1/8” larger than diameter of screw.
6. When other than scratch coat is used, furring strips as thick as nailing flanges are recommended forinstallation on studs above the installed tub to assure drywall will be flush.
7. Removable skirt panel for integrally skirted models: These models are sometimes offered with removableaccess panels. They provide a flush to wall installation (sheet rock overlaps skirt while still providing access).The skirt features a decorative removable panel enabling easy access to motor, pump and electrical hook ups.Pre mounted interlocking nylon fasteners (Velcro) or screws with caps enable simple and quick removal of skirtaccess panel. A small bead of color matched or clear silicone is required around the perimeter of the accesspanel to finish the installation.
IMPORTANT: Before installation of the access panel, fill the unit, test the whirlpoolsystem for proper operation and check for leaks, then drain.
Protect interior of tub throughout installation procedures.
Framing and supports will vary according to the Model selected. Follow dimensions for your specific unit.
Plumbing connection – (spout, handles, valves, etc.) should be made after unit is installed. When mountingfittings on unit, drill holes from finished surface, using appropriate sized hole saw with fine tooth or abrasivegrit cutting edge.
5
1A Drop In, Island orSunken Installation
1C Integral Tile Flange with orwithout Integral Skirt Installation 1D Attached Tile Flange
Typical Methods of Sealing & FinishingMake sure interior of tub is protected during finishing
5.
INSTALLATION PROCEDURES:
1. Bathtub must be set on a solid flat surface. All six (6) adjustable feet must come in contact with the floor.
2. Plumbing hardware (faucet, hoses, and waste/overflow) should be installed prior to setting tub in-place.
3. Filler panel is used for 60" opening installations.
4. The drain body is to be installed between the drain shoe and the drain tee.
PLUMBING:
After securing tub in place, waste and overflow, water spout and valves are installed per normal plumbingprocedures, in accordance with all state and local standards.
Install standard 1 1/2" trap to drain and overflow. Before proceeding, make final operational check by filling tubwith water to overflow and operate pump for 5 minutes. Check for leaks carefully both while pump is running andwhile turned off. Allow water to stand in tub for at least 30 minutes before draining. HYDROMASSAGE PRODUCTSWILL NOT BE RESPONSIBLE FOR WATER DAMAGE OF ANY KIND IN CONNECTION WITH ONE OF OURWHIRLPOOL BATHS.
When selecting fill spout location, check to ensure that thespout is long enough to clear the tub rim from its desired loca-tion. If installation is to be on the tub deck, check the backsideof the tub for adequate space for connection to water linesbefore drilling or cutting tub.
WARNING: HEATER AND ELECTRICALINSTALL: A service access panel of a minimum of an 18"square must be provided adjacent to motor/pump assembly.
Model A B
Spirit 1" 8"
Mystique jr 1 1/2" 9"
Tranquility 1" 9"
Mystique 5 1 1/2" 9"
Escape 534 1 1/2" 9"
Escape 536 1 1/2" 9 1/2"
Serenity 5 1 1/2" 9"
Eclipse 536 3" 9"
Escape 542 1 1/2" 8 3/4"
Paradise 5 6 1/2" 13"
Mirage 5 3 3/4" 7"
Retreat 1 1/2" 11"
Eclipse 5 3" 11"
Mystique 5.5 1 1/2" 9"
Escape 5.534 1 1/2" 9"
Escape 5.536 1 1/2" 9"
Serenity 5.5 1 1/2" 9"
Reward 5.5 2" 10 1/2"
Mirage 5.5 3 3/4" 9"
Eclipse 5.5 3" 11"
Haven 5.536 1 1/2" 8 1/2"
Mystique 6 1 1/2" 9"
Serenity 6 1 1/2" 9"
Heavenly 6 1 1/2" 11"
Escape 636 1 1/2" 9"
Mirage 6 3 3/4" 8 1/2"
Venetian 3" 10 3/4"
Tahoe 2" 10"
Eclipse 6 3" 11"
Cascade 4 3/4" 12 3/4"
Fantasy 5 1/4" 10"
Majestic 6 2 1/2" 8"
Fantasy 6.6 5 1/4" 15 1/2"
Serenity 7 1 1/2" 10"Aspen 2 1/2" 24"
PLEASE NOTE:ALL DIMENSIONS GIVEN HERE ARECORRECT AS OF THIS PRINTING. HYDROMASSAGEPRODUCTS RESERVES THE RIGHT TO CHANGESPECIFICATIONS WITHOUT NOTICE.
67.
30
60
Electrical Installation:
WARNING: ALL ELECTRICAL CONNECTIONS SHOULD BE MADE BY A LICENSED, LOCALLYCERTIFIEDELECTRICIAN. IN ACCORDANCE WITH THE REQUIRMENTS OF THE NATIONAL ELECTRICALCODES AND PROCEDURES.
WARNING: WHEN USING ELECTRICAL PRODUCTS, BASIC PRECAUTIONS SHOULDALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:
DANGER: RISK OF ELECTRICAL SHOCK!! This unit REQUIRES one or more dedicated cir-cuits, protected by a GROUND FAULT CIRCUIT INTERRUPTER (GFCI). A GFCI is not supplied, however wedo specify its use. All known code authorities require a GFCI. Rough in wiring to pump(s) and/or heater ondedicated 120v 15 or 20-amp GFCI protected circuit.
Bonding wire: Grounding is required. The unit should be installed by a qualified Electrician and groundedas specified. For built in and custom units, install a permanent access for servicing.
WARNING: Risk of electrocution – All electrical connections should be performed by alicensed Electrician in compliance with local and national codes. In addition a GFCI must protect all branchcircuits to the whirlpool and every electrical component must be grounded.Run the 120 volt 15 or 20 amp branch circuit(s) to a junction box within 2' (24 inches) of the whirlpool pump orheater. The branch circuit MUST BE GFCI PROTECTED.Use copper conductors only. Insure the pump is properly grounded and the pump is bonded as required.
CAUTION: Before the use of the pump or heater, test the GFCI for proper operation. Thepump or heater should turn off when the GFCI test button is pushed. Note: the heater will only operate if thepump is running.
E
8.
REFER TO SPECIFIC SPECIFICATION SHEET FOR ELECTRICAL REQUIREMENTS.
dedicated 120v 15 or 20-amp GFC I protected circuit(s). Please refer to specifications sheet for bath requirements.
WARNING: Risk of electrocution—All electrical connections should be performed by a licensed Electrician
in compliance with local and national codes. In addition a GFCI must protect all branch circuits to the whirlpool and every
electrical component must be grounded.Run the required number of 120 volt 15 or 20 amp branch circuit(s) to a junction box within 2' (24 inches) of the whirlpoolpump or heater. The branch circuit(s) MUST BE GFCI PROTECTED. Refer to the model specification sheet for thespecific number and size of the GFCI circuits required.Use copper conductors only. Insure the pump is properly grounded and the pump is bonded as required.
9.
OPERATING INSTRUCTIONS
This manual contains all the information needed for the proper operation of this Whirlpool Bath.
WARNING: BEFORE OPERATING REFER TO THE INSTRUCTIONS
PERTAINING TO THE RISK OF FIRE ELECTRICAL SHOCK OR INJURY TO
PERSONS ON THE LAST PAGE OF THIS MANUAL.
CAUTION DO NOT OPERATE THIS UNIT WITHOUT THE GUARD COVER OVER
THE SUCTION FITTING.
TO OPERATE
1. Filling and Draining — Close the drain, fill tub with water at the desired temperature. The
maximum recommended bathing temperature is 104F (40C). The water must be at least
3" above the highest jet before activating the pump. Fill the tub to use h and drain it when
finished. Each bather should start their bath with fresh water.
NEVER ATTEMPT TO RUN THE PUMP MOTOR WITHOUT ENOUGH WATER TO
COVER ALL THE JETS.
2. On/ Off Button — Your tub is equipped with a pneumatic On/off Button.
To start a tub with a pneumatic ON/OFF Button, simply depress the ON/OFF button and
the pump will turn on. The button is an on/off switch. Depress the Button to turn on the
pump, depress it again to turn off the pump.
3. WHIRLPOOL JETS — The direction of the jets is adjustable. Point the jets down before
turning on the system. Some models have flow adjustable jets.
4. SUCTION — Never operate the whirlpool system with the guard cover over the suction
fitting. Keep hair, towels, and clothing away from the suction fitting whenever the
Hydromassage pump is on. The suction guard cover is a safety device designed to
eliminate the potential of hair and body entrapment.
WARNING: Prolonged immersion in hot water may induce extremely high
body temperature (hyperthermia). Hyperthermia occurs when the internal
temperature of the body readies a level several degrees above the normal body
temperature of 98.6 F. The symptoms of hyperthermia include an increase in the
internal temperature of the body, dizziness, lethargy, drowsiness and Fainting.
10.
The effects of Hyperthermia include:
a) Failure to perceive heat
b) Failure to recognize the need to exit the Hydromassage bathtub
c) Unawareness of impending hazard.
d) Fetal damage in pregnant woman
f) Physical inability to exit the hydromassage bathtub, and
g) Unconsciousness resulting in the danger of drowning.
WARNING The use of alcohol, drugs, or medication can greatly increase the
risk of fatal hypothermia.
WARNING Flush the whirlpool system periodically. See user maintenance
instruction
USER MAINTENANCE INSTRUCTIONS
CARE AND CLEANING
To assure a long lasting "like-new" look to your hydromassage bathtub we
recommend the following easy care procedures:
1. For normal maintenance, especially after use, dew with a soft cloth or sponge and a mild soap or
liquid detergent.
2. Regular use of a quality automotive wax will maintain the sparkling finish of your tub.
DO NOT USE abrasives such as scouring compounds, scouring pads, steel wools or harsh
chemicals on your Hydromassage bathtub.
For deep stain, hard scale deposits or any other cleaning or maintenance problem, contact your
dealer.
3. Flush the hydromassage bath system periodically (at least every 90 days) as follows: Fill the tub
with water, add 1/2 cup household bleach, run the whirlpool system for 10 minutes and drain
completely. Refill with clean water and operate the system for 10 minutes to rinse thoroughly.
Drain completely and wipe dry. See page 17 for more detailed cleaning instructions.
4. It is especially IMPORTANT to wipe down the door seal and door jamb of the Walk-in Bath after
each use in order to maintain the integrity of the water seal. In order to keep the door seal and door
jamb clean and not accumulate dirt or debris of any kind, clean seal and jamb with a mild detergent
and warm water using a soft cloth. The door is to remain open and unlatched when not in use.
WARNING— Refer all plumbing or electrical repair to a qualified service
technician. DO NOT ATTEMPT TO RESOLVE THE PROBLEM. Attempts to repair
plumbing or electrical equipment by a non-qualified service technician can result
in danger of electrical shock or damage to the unit. Call your dealer for the name
of the qualified service technician near you.
Operating InstructionsFor Bronze, Silver, Gold and Aromassage series whirlpools
WHIRLPOOL USER INFORMATION – PLEASE NOTE:
The whirlpool action may cause even small amounts of bubble bath or shampoo to foam excessively. Exercisemoderation in experimenting with different soap products and follow the whirlpool system cleaning instructions.
The user should do no servicing of this product. There are no user serviceable parts. All air controls and airswitches are located on the lip of the tub. These are the only controls that should be used by the consumer. Donot change or alter any of these controls under any circumstances. This unit can be only be serviced by a qualifiedservice representative.
Motors are self-lubricating and no lubrication is required. Refer to the Maintenance Instructions (page 12)
Note: Do not start pump until all jets are submerged; water level should be 3" above highest jet
BATHSIDE CONTROL SYSTEMS
On/Off controls:The On/Off air button for the pump/jet actionPress button once and pump will startPress button again and pump will turn off
Air control volume dial:Turning the knobs clockwise will reducethe volume of Air jet pressure inside the tub
Three speed pump control:(Standard on the Gold series)To operate the 3-speed control turn thedial to change speed:H=High M=Medium L=Low
Optional underwater mood light:One on/off air button operates the pump, while theadditional air Button operates the underwater mood light.Press button once and the light will turn onPress the button again and the light turns off
A
For Bronze, Silver, and Gold series Whirlpools
AROMATHERAPY
The entire bag of beads should be put in the canister. Never put
beads in separately in the canister. Always leave the beads in the bag.
The beads do not breakdown or dissolve. The fragrance just
dissipates over time. Once the fragrance is gone, remove the
bag of beads and replace.
11.
12.
Operating InstructionsFor Platinum series whirlpools
NOTE: Do not start pump until all jets are submerged water level should be 3" above highest jet.
Dual on/off air button control operates each pump/jet actionindependently. Press the button once and the pump will turn on.Press the button again and the pump will turn off.
Three speed pump control:To operate the 3 speed control, turn the dial to change the speed.H(High) to M(Medium) to L(Low)
Air Control volume knob:Turning the knobs clockwise will reduce the volume of air jet pressure.
Neck Massage pillowTurning the dial clockwise will reduce the pillow jet pressure down to 5%*Before operating the Neck Massage pillow, make sure the white lycrapillow cover is covering the gray pillow.
Underwater mood light on/off air button:Press the button once and light turns on.Press the button again and the light turns off.
Bulb replacement:See page 12 for bulb replacement and lens instructions.
Inline heater control:See page 12 for operating instructions.
Microflow and Soul Soother jet pressure adjustment:Turning the jet face clockwise will reduce the pressureup to 95% off.
Ultra Adjustaflo jet pressure adjustment:Turning the jet nozzle will reduce the pressure up to 95% off.
Hydroclean Sanitation System1. This unit meets the requirements of NSF Protocal P308 ozone sanitation systems for jetted bathtubs and
pedicure footbaths.2. The Hydroclean will operate automatically whenever the pump is running. You will notice a slight sweet
smell and bubbles will be coming out of the dedicated Hydroclean jet on the side wall of the tub about1 1/2" in diameter.
3. No maintenance or cleaning of the unit is required. The life of the unit is approximately 9000 hours of use.
Microflow and Ultra Flow/Massage Soul Soother jet pressure adjustment:
Turning the jet face clockwise will reduce the pressure up to 95% off.
16
16
Neck
Massage
pillow valve
dial
13.
OPERATING INSTRUCTIONS
This manual contains all the information needed for the proper operation
of Air Bath Systems.
WARNING: BEFORE OPERATING REFER TO THE INSTRUCTIONS
PERTAINING TO THE RISK OF FIRE ELECTRICAL SHOCK OR INJURY TO
PERSONS ON THE LAST PAGE OF THIS MANUAL.
TO OPERATE
1. Filling and Draining — Close the drain, fill bath with water to at least 10" below the bath
deck. The maximum recommended bathing temperature is 104F (40C). Turn the blower
off before draining the water. Your bath is designed for fill and drain use. Fill the bath to
use it and drain it when finished. Each bather should start their bath with fresh water.
2. On/Off Air Button — Your bath is equipped with a pneumatic On/Off Button that that allows
the user to turn the blower On or Off and controls the blower's intensity. A timer will
automatically turn off the blower after 20 minutes if it is not stopped manually.
To start a bath with a pneumatic On/Off Button, simply depress the On/Off Button and the
blower will turn on.
3. Blower Speed — Once the blower is on, depressing the button again will decrease the air
output to medium speed, depressing the button again will decrease the air output to low
speed, depressing the button again will start the Wave mode and a final depression of the
button will turn off the blower.
4. Automatic Purge Cycle — Fifteen minutes after the blower is stopped and the bath is
drained, the blower will automatically start for two (2) minutes to purge and dry the air
system channels or plumbing.
WARNING: Prolonged immersion in hot water may induce extremely high
body temperature (hyperthermia). Hyperthermia occurs when the internal
temperature of the body reaches a level several degrees above the normal body
temperature of 98.6F, The symptoms of hyperthermia include an increase in the
internal temperature of the body, dizziness, lethargy, drowsiness and fainting. The
effects of Hyperthermia include:
a) Failure to perceive heat,
b) Failure to recognize the need to exit the Hydromassage bathtub,
c) Unawareness of impending hazard,
d) Fetal damage in pregnant woman,
e) Physical inability to exit the hydromassage bathtub, and
f) Unconsciousness resulting in the danger of drowning,
14.
Continued
WARNING: The use of alcohol, drugs, or medication can greatly increase the risk
of fatal hyperthermia.
WARNING: Flush the whirlpool system periodically. See user maintenance
instructions.
USER MAINTENANCE INSTRUCTIONS
CARE AND CLEANING
To assure a long lasting "like-new" look to your hydromassage bathtub we
recommend the following easy care procedures:
1. For normal maintenance, especially after use, clean with a soft cloth or sponge and a mild
soap or liquid detergent.
2. Regular use of a quality automotive wax will maintain the sparking finish of your bath.
DO NOT USE abrasives such as scouring compounds, scouring pads, steel wools
or harsh chemicals on your Hydromassage bathtub.
For deep stain, hard scale deposits or any other cleaning or maintenance problem,
contact your dealer.
3. Flush the hydromassage bath system periodically (at least every 90 days) as follows: Fill
the bath with water, add 1/2 cup household bleach, run the whirlpool system for 10
minutes and drain completely. Refill with clean water and operate the system for 10
minutes to rinse thoroughly. Drain completely and wipe dry. See page 17 for more detailed
cleaning instructions.
WARNING— Refer all plumbing or electrical repair to a qualified service
technician. DO NOT ATTEMPT TO RESOLVE THE PROBLEM. Attempts to repair
plumbing or electrical equipment by a non-qualified service technician can result
in danger of electrical shock or damage to the unit. Call your dealer for the name
of the qualified service technician near you.
15.
Aromassage series Airbaths
#1.1st press: The blower starts at maximum speed, LED: ON2nd press: The blower stops, LED: ON until the purge cycle
stops. Approximately 20 minutes.
#2.1st press: Speed goes up, LED ON when pressingRelease pressure at the desired speed.
#3.1st press: Speed goes down, LED: ON when pressingRelease pressure at eh desired speed
#4.1st press: Slow pulsation cycle ON, LED: ON2nd press: Quick pulsation cycle OFF, LED: flashes3rd press: Pulsation cycle OFF, LED: OFF
Your blower is equipped with an integrated airheating element, built in electronic control, variablespeeds, pulsation cycle, a 20 minute delay and anautomatic drying cycle, which will activateapproximately 20 minutes after the blower hasbeen activated. The DELUXE Aromassage systemwill activate an automatic drying cycle approx 20minutes after the bath has had water in it, even ifthe blower was not activated.
8
#1 #2 #3 #4
AIR MASSAGE SERIES AIRBATHS
The blower will turn on automatically approximately 20 minutes after use
and then for 1-3 minutes for a drying cycle
1. 2. 3. 4.
1. 2. 3. 4.
16.
Neck Massage pillowTurning the dial clockwise will reduce the pillow jet pressuredown to 5%*Before operating the Neck Massage pillow, make sure the white lycrapillow cover is covering the gray pillow.
Underwater mood light on/off air button:Press the button once and light turns onPress the button again and the light turns off
Bulb replacement:See page 12 for bulb replacement and lens instructions.
Inline heater control:See page 12 for operating instructions.
Soul Soother jet pressure adjustment:Turning the jet face clockwise will reduce the pressureFrom 5% - 95% off.
16
16
Neck Massage Jets &
Grommets without
pillow & pillow cover
Neck Massage pillow
with pillow cover
Neck Massage pillow
valve diverter dial
INLINE MAINTENANCE HEATER WIRING AND OPERATING INSTRUCTIONS
The whirlpool heater is totally self-contained to insure trouble free operation. Once the whirlpool heater is wired,and the unions are tightened, operation is automatic. The heater will maintain the temperature of the water in thebathtub. As with all electrical devices, certain safety precautions should be taken during wiring and use. Pleaseread and follow all these instructions carefully.
FEATURES OF THE INLINE HEATER
Hi-Limit: The whirlpool heater includes an exclusive “Smart Hi-Limit”. This Hi-limit will not “false trip” from hot tapwater. It will only turn the heater off if the thermostat fails. To reset, simply press the red button located on theheater If the Hi-limit trips frequently, call the factory.
Safety features: In addition to the thermostat and Hi-limit, the whirlpool heater is equipped with a built in pressureswitch. This switch will not allow the heater to turn on if the pump is not running.
CAUTION: Before use of the pump and heater, test the GFCI for proper operation. The pump andheater should turn off when the GFCI “TEST” button is pushed. Note: the heater will only operate if the pump is running.
WARNING: Prolonged immersions in hotter water may induce hypothermia.Hypothermia occurs when the internal temperature of the body reaches a level several degrees above the normalbody temperature of 98.6 degrees F. The symptoms of hypothermia include an increase in the internal temperatureof the body, dizziness, lethargy, drowsiness, and fainting. The effects of hypothermia include (1) failure to perceiveheat (2) failure to recognize the need to exit the whirlpool (3) Unawareness of impending hazard (4) fetal damage inpregnant women (5) physical inability to exit whirlpool (6) Unconsciousness resulting in the danger of drowning.
WARNING: The use of alcohol, drugs, or medication can greatly increase the risk of fatal hypothermia
OPTIONAL UNDERWATER LIGHT AND CHROMATHERAPY MOOD LIGHTING:Operation:UNDERWATER LIGHT: Press the on/off button once to turn on light; Press it again to turn off the lightCHROMATHERAPY: Press the button and the light turns on1st press starts fast cycle off all colors 2nd press turns off3rd press is the CLEAR color 4th press turns off5th press is the GREEN color 6th press turns off7th press is the YELLOW color 8th press turns off9th press is the BLUE color 10th press turns off11th press is the RED color 12th press turns off13th press is the GREEN color 14th press turns off15th press is the VOILET color 16th press turns off17th press is BLUE to GREEN to BLUE 18th press turns off19th press is RED to YELLOW to VOILET 20th press turns off21st press fast cycle starts over
TO REPLACE THE BULB:
Disconnect the power to the bathtub.Drain the bathtub.Open the lens of the fixture using only the proper tool provided for that purpose.Do not attempt to replace bulb without the proper tool. If a tool was notprovided, stop here and contact the factory.Use only a type 912 replacement lamp.Verify “O” ring is not damaged and is properly positioned in the groove whenreplacing the lens. If there is damage or lens does not seal properly, do notrefill bathtub. Contact factory immediately.
NOTE: DO NOT TWIST BULB INTO SOCKET.Use gentle pressure and push bulb into place.
1117.
Hi-Limit: Some whirlpool heaters include an exclusive “Smart Hi-Limit”. This Hi-limit will not “false trip” from hot tap
water. It will only turn the heater off if the thermostat fails. To reset, simply press the red button located on the heater.
If the Hi-limit trips frequently, call the factory.
hyperthermia.
Hyperthermia
hyperthermia
hyperthermia
hyperthermia
Maintenance of Whirlpool system and acrylic surface
Initial CleaningBefore tub is used, the whirlpool system should be cleaned out and disinfected. Remove all debrisand clean tub before putting the whirlpool into service. DO NOT USE ABRASIVE CLEANERS ONTHE ACRYLIC SURFACE. Use a non-abrasive detergent such as Mr Clean, Fantastic, Lysol tub &tile cleaner and rinse well after cleaning.
*Fill the tub with HOT water to a level 2" above the highest jet and shut off air control knobs.*Add 4 ounces of Plumb Clean, Hydro Cleanse whirlpool cleaner or low foaming dishwashingdetergent, such as Cascade or Calgon.*Operate whirlpool for 2 minutes; keep water in tub for 30 minutes – Drain tub*Refill with room temperature water and operate for 10 minutes – drain
Regular system cleaningPlumb Clean or Hydro Cleanse should be used after each use or every 3 weeks when unit is not inuse. If combined with the Hydro Clean Sanitation unit the need for Plumb Clean or Hydrocleanse androutine cleaning will be greatly reduced.*Fill the tub with room temperature water and close the air control knobs.
*Add 2 ounces of Plumb Klean or Hydro Cleanse to bath.*Operate whirlpool for 2 minutes if whirlpool foams excessively shut whirlpool off.*Allow water to soak in whirlpool for 30 minutes, Drain tub*Refill bath with room temperature water, operate whirlpool for 2 minutes and then drain.
This product is specifically made to be used in whirlpool systems. We recommend using theseproducts to maintain a clean and sanitary whirlpool.
We recommend use of (1) teaspoon of granular chlorine during use of whirlpool if your system is notcleaned and maintained as specified.NOTE: If your whirlpool is equipped with a Hydroclean system the use of chlorine is not recommended.
Surface CleaningUse common, household NON ABRASIVE cleaners for most cleaning jobs. Rinse well and dry withclean cloth. Never use abrasive cleaners. Do not allow your acrylic surface come into contact withproducts such as acetone (nail polish remover), nail polish, dry cleaning solutions, lacquer thinners,gasoline, pine oil, etc. Remove dust with a wet sponge, and dry with a soft, dry cloth. Paint splasheswith a quick wipe of mineral spirits followed by a rinse with water.
Surface scratch removalMinor scratches may be removed by polishing tub with a NON ABRASIVE car polish and then buffout.Deeper scratches can be removed by:
Sanding with wet 400 grit sandpaperSanding with wet 600 grit sandpaperSanding with wet 1000 grit sandpaperBuff out using rubbing compoundPolish with Automotive paste wax
1218.
Maintenance of Whirlpool system and acrylic surface
Initial Cleaning
Before tub is used, the whirlpool system should be cleaned out and disinfected. Remove all debris
and clean tub before putting the whirlpool into service. DO NOT USE ABRASIVE CLEANERS ON
THE ACRYLIC SURFACE. Use a non-abrasive detergent that is approved for acrylic such as Mr.
Clean, Fantastic, Lysol tub & Tile Cleaner and rinse well after cleaning.
* Fill the tub with HOT water to a level 2” above the highest jet
* Add 4 ounces of Hydro Cleanse whirlpool cleaner
* Operate whirlpool for 2 minutes; keep water in tub for 30 minutes – Drain tub
Regular system cleaning
Hydro Cleanse should be used after each use or every 3 weeks when unit is not in use. If combined
with the Hydro Clean Sanitation unit the need for Hydrocleanse and routine cleaning will be greatly
reduced.
* Fill the tub with room temperature water
* Add 2 ounces of Hydrocleanse to the bath
* Operate whirlpool for 2 minutes. If whirlpool foams excessively shut whirlpool off.
* Allow water to soak in whirlpool for 30 minutes. Drain tub
This product is specifically made to be used in whirlpool and air systems. We recommend using these
products to maintain a clean and sanitary whirlpool.
19.
LIMITED LIFETIME WARRANTY
Hydro Massage Products, LLC (“HydroMassage”) provides a limited warranty on each of its products. This warranty extends only to the original purchaser or original end user of aHydroMassage product, when such product is used only for personal, household use(“Customer”). An original end user is the person who acquires a previously unusedHydroMassage product from a residential home builder, general contractor or subcontractor andwho is also the first to use the HydroMassage product for personal, household use. Additionallimitations apply for the commercial use of any HydroMassage product.
When properly installed, HydroMassage warrants the fiberglass structure of its products to befree from defects in workmanship and materials under normal use and service as follows:
• Lifetime replacement for parts and or materials for all products.
This warranty covers labor costs for two years for repairing or replacing a defective fiberglassstructure at any time during the limited warranty period. This warranty does not include or coverany costs for the removal or reinstallation of the product or component. The A crylic or Gelcoatsurface of the fiberglass structure on all HydroMassage products is warranted for a period of twoyears only.
When properly installed, HydroMassage warrants the whirlpool equipment, motor, pump andcontrols of its products to be free from defects in workmanship and materials under normal useand service as follows:
• Ten (10) years for the HydroMassage Platinum series, Combo series and Aromassage series products;
• Five (5) years for the HydroMassage Gold series products; • Two (2) years for the HydroMassage Silver series, and Bronze series products.
This warranty covers the cost of the defective parts only. Labor costs for repairing or replacingdefective whirlpool equipment, door seals, motor, pump and controls are covered for 2 years only.
When properly installed, HydroMassage Products warrants the therapeutic plumbing parts of itsproducts to be free from defects in workmanship and materials under normal use and service asfollows:
• Ten (10) years for the HydroMassage Platinum series, Combo series and Aromassageseries products;
• Five (5) years for the HydroMassage Gold series products; • Two (2) years for the HydroMassage Silver series and Bronze series products.
This warranty covers the cost of the defective parts only. Labor costs for repairing or replacingdefective therapeutic plumbing parts are covered for 2 years only.
Any products covered by the limited warranty set forth herein will be repaired to working order orreplaced (with a product of equal or greater value) at the option of HydroMassage.
LIMITED WARRANTY PERIOD AND WARRANTY REQUIREMENTS
The limited warranty period begins on the date of purchase from an authorized HydroMassagedealer or twelve (12) mouths from date of manufacture, whichever occurs earlier.
This warranty extends to the original purchaser or original end user only and is not transferableto a subsequent owner or user.
Customer’s dated sales or delivery receipt, showing the date of purchase of the product, isCustomer’s proof of the purchase date. Customer may be required to provide proof of purchaseas a condition of receiving warranty service.
Warranty Service. In order to obtain service provided under this warranty during regularbusiness hours, contact the dealer or distributor who sold the unit, or Hydro Massage Productsdirectly at 1-888-409-8860.
ALL WARRANTY WORK MUST BE APPROVED BY HYDROMASSAGE BEFORE THE WORKIS PERFORMED OR THE CUSTOMER MAY BE RESPONSIBLE FOR PAYING FOR THECOST OF THE WORK. IF CUSTOMER AUTHORIZES ANY REPAIR WORK TO BEPERFORMED ON THE HYDROMASSAGE PRODUCT PRIOR TO OBTAININGAUTHORIZATION FOR SUCH WORK FROM HYDROMASSAGE, THEN CUSTOMER SHALLBE RESPONSIBLE FOR PAYING FOR THE COST OF SUCH WORK.
HydroMassage reserves the right to use reconditioned parts that are equivalent or superior tooriginal factory specifications. Replacement parts are warranted to be free from defects inmaterials and workmanship for thirty (30) days or for the remainder of the limited warranty periodof the product in which they are installed, whichever is longer. Parts or products replaced underthis limited warranty shall become the property of HydroMassage.
HydroMassage may service customer-replaceable parts by shipment of new or remanufacturedreplacement parts to the customer on an exchange basis.
The terms and conditions of this limited warranty constitute the complete and exclusive warrantyagreement between HydroMassage and Customer for the HydroMassage product andsupersede any prior agreements or representations made in any HydroMassage sales documentor advice that may be provided by any authorized HydroMassage dealer in connection withCustomer’s purchase of the product. No change to the conditions of this limited warranty is validunless it is made in writing and signed by an authorized representative of HydroMassage.
DISCLAIMER AND LIMITATION OF REMEDY:
EXCEPT AS OTHERWISE PROVIDED ABOVE, HYDROMASSAGE MAKES NO OTHERWARRANTIES, EXPRESS FOR IMPLIED, INCLUDING WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR COMPLIANCEWITH ANY CODE. HYDROMASSAGE EXPRESSLY DISCLAIMS ALL WARRANTIES NOTSTATED IN THIS LIMITED WARRANTY.
CUSTOMER MUST READ AND FOLLOW ALL SET-UP AND USAGE INSTRUCTIONS IN THEAPPLICABLE INSTALLATION, OPERATING AND/OR USER MANUAL(S). IF CUSTOMERFAILS TO DO SO, THE PRODUCT MAY NOT FUNCTION PROPERLY. The limited warrantiesherein shall not apply to damage caused by failure to adhere to any of the operating, installationor maintenance instructions stated in our manuals. The limited warranties herein shall not applyto any product following incorrect operating procedures, breakage or damages caused by thefault, carelessness, abuse, misuse, misapplication, improper maintenance, alteration or
modification of the product, as well as any chemical or natural corrosion, fire, act of God or anyother casualty.
THE CUSTOMER IS ENTIRELY RESPONSIBLE FOR THE PROPER INSTALLATION OF THEPRODUCT. HydroMassage does not install or supervise the installation of its products andtherefore cannot be held responsible for any default, breakage, property damage or otherdamage, loss or expense caused thereby or resulting therefrom, directly or indirectly.
THIS LIMITED WARRANTY DOES NOT COVER PROPERTY DAMAGE DUE TO WATER.The responsibility for water damage is solely that of the installer or Customer as we recommenda pre-install water test in the installation instructions, Owner's manual and troubleshooting guide.
The Customer user must provide an access panel to the components of the products asdescribed in the installation guide in order for HydroMassage to provide for the warranty workspecified herein. If such an access panel is not available, or additional travel is required to getto the job site, then any additional expense that is necessary to obtain access to the componentswill be the responsibility of the Customer.
This limited warranty does not apply to products or equipment that are not installed or operatedin accordance with the instructions supplied by HydroMassage. This limited warranty does notapply to equipment or products that are not installed in accordance with all applicable rules,regulations and legislation pertaining to such installation.
This limited warranty does not apply to products or equipment installed or operated outside thecontinental United States.
If any product or equipment subject to this warranty that requires warranty service is not locatedwithin 100 miles of a city with a population of at least 50,000, then Customer shall be required topay a trip charge for the service technician in advance of any work to be performed. The amountof the trip charge shall be determined and paid at the time that the warranty service is requested.
HydroMassage shall not be held liable for personal injuries or death to any person or for anydirect, special, incidental or consequential damage, loss of time, loss of profits, inconvenience,incidental expenses, labor or material charges, or any other costs resulting from the use of theproduct or equipment or pertaining to the application of the present warranty, or resulting from theremoval or replacement of any product or element or part covered by this warranty.
Manufacturer warrants the door seal for the life of the unit under normal use and conditions. Thiswarranty shall not apply to any failure resulting from negligence, abuse, misuse, misapplication,alteration or modification or improper maintenance. The replacement door seal will be issued tothe end user and it will be the responsibility of the end user to determine the means of installation.Manufacturer will not be liable for any incidental expenses or material charges in connection withremoval or replacement of the door seal.
This Limited Warranty does not cover damages or defects caused by or which are a result ofshipping damage.
HydroMassage reserves the right to discontinue and/or change models, colors and specificationsin design together with replacement parts without notice and without incurring any obligations.
All waste and overflows, faucets, jet trim, pillows and pump seals are warranted to be free fromdefects at time of delivery.
This limited warranty does not include the cost of shipping the HydroMassage product or any ofits components for warranty work. The cost of any such shipping charges shall be theresponsibility of the Customer.
IF THE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, CUSTOMER’S SOLE ANDEXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT. IN NO EVENT WILLHYDROMASSAGE, ITS AFFILIATES OR SUPPLIERS BE LIABLE TO THE CUSTOMER ORANY THIRD PARTY FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THEPRODUCT. THIS LIMITATION APPLIES TO DAMAGES OF ANY KIND WHATSOEVER,INCLUDING ANY DIRECT OR INDIRECT DAMAGES, PROPERTY DAMAGES, LOSTPROFITS, LOST SAVINGS OR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARYDAMAGES, WHETHER FOR BREACH OF CONTRACT, WARRANTY, TORT OROTHERWISE, OR WHETHER ARISING OUT OF THE USE OF OR INABILITY TO USE SUCHPRODUCT, EVEN IF HYDROMASSAGE HAS BEEN ADVISED OF THE POSSIBLITY OFSUCH DAMAGES OR OF ANY CLAIM BY ANY OTHER PARTY.
This limited warranty gives the Customer specific legal rights and the Customer may have otherrights, which vary from one state and/or province to another.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
• Service made necessary by modification of the product or by accident, misuse, abuse,neglect, improper installation, or improper maintenance. - Replacement of missing parts,the provision of retrofits, or preventive maintenance.
• Installation or removal of accessory retrofits or peripheral equipment of which theHydroMassage product may be a part.
• Service made necessary by any external cause, including fire, theft, acts of God, alteration,power failures, surges or shortages, lightning, or repairs by persons other than thoseauthorized by HydroMassage.
• Damage caused by the use of the HydroMassage product outside the usage parametersset forth in the HydroMassage owner or users manual.
• Repair or replacement of plastics, or appearance parts such as interior or exterior finishesor trim.
COMMERCIAL LIMITATIONS. The limited warranty period for products installed for commercialapplications or used in commercial applications or used in commercial ventures is the same asset forth above, except that the limited warranty period is reduced and limited to one (1) yearfrom the initial date of purchase from an authorized dealer by the Customer for all parts and labor.HydroMassage is not responsible to the Customer for the loss of use or loss of profits under anycircumstances. If the product is used as a display model, the unit warranty is for one year andbegins from the date of manufacture.
Pump Motor Does Not Start
1. GFCI or circuit breaker in off positionCheck circuit breaker panel or GFCI outlet wherepump is plugged in to verify power source.
2. Tubing disconnected from button or switch onmotorCheck to make sure it is connected and operational
3. Fuses blownReplace fuses.
4. Thermal overload on motor trippedAllow motor to cool down.
5. Disconnected or defective wiringCall electrician.
6. Low voltageCall electrician.
Motor Overheats1. Low voltageCall electrician.
2. Inadequate ventilationCreate a large dead air space for proper air circulation.
3. Wiring too smallCall electrician.
Low Jet/Pump Pressure1. 3 speed control knob in low positionAdjust knob to desired setting.
2. Air control knobs offOpen air control knobs.
3. Jets are in off positionTurn face or nozzle of jet to open or pull jet nozzleout towards inside of tub.
4. Impeller cloggedContact service technician.
Noisy Pump and Motor1. Worn motor bearingsContact service technician.
2. Suction pipe partially cloggedContact service technician.
3. Pump not supported properlyContact service technician.
4. Pump or tube touching framingContact service technician.
Leak at Pump1. Shaft seal leakingContact service technician.
2. Leak at pump or heater unionsVerify O-ring is in proper location and tighten theunions.
Mood Light/Chromotherapy Light Doesn’tFunction1. No powerVerify unit is plugged in.
2. Burned-out bulbReplace bulb. Instructions on page 12.
3. Tubing disconnectedReattach tubing to button and or light box.
GFCI Tripping1. Two components are on one circuitCall electrician.
2. Incorrectly wiredCall electrician.
Air Blower Starts On Its Own1. The air system is designed to turn onautomatically 20 minutes after use2. A power outage may cause blower to purge
Blower Runs, Air Is Not Coming Out of Jets1. Manifold hose is disconnectedReconnect hose with pipe clamps.
Blower Runs, Not All Jets Are Working1. Jets are clogged with hard water or other debrisFill the unit up with Plumb Klean or Hydrocleanseand let soak for 30 minutes.
Blower Overheats and Shuts Off1. Not enough ventilation around tubClear area under tub so there is a dead air space forproper ventilation.
2. Low voltage or improper wiringCall electrician.
For any questions or technical support, contact uswith your model and serial numbers located onplumbing pipe and label by motor at 303-341-1845.
14
Troubleshooting guide
20.
2. Tubing disconnectedReattach tubing to button and or light box.
3. Burned-out bulbReplace bulb. Instructions on page 16.
21.
Troubleshooting guide
Walk-in Baths Door Seal Leaking
If a small leak has been detected around the door, check
closely for any accumulation of dirt or debris. Any small
collection of either on the door seal or where the seal
comes in contact with the door jamb could result in a
minor leak through the door seal.
1. Before filling tub with water, be sure to wipe down the
door seal using a damp soft cloth, as well as the surface
on the door jamb that will come in contact with the seal.
2. Once the above surfaces have been wiped clean, be
sure that when closing the door, the latch is completely
locked forward.
NOTE: When draining the water from the tub, be sure
that the door latch is in the locked position (forward). If
the latch is not secure when draining the tub, as the
water level lowers, the pressure on the door will be
reduced, thus increasing the possibility of a leak around
the door.
Hydromassage ProductsProduct Registration Information and Warranty Confirmation
ATTENTION: To ensure that your warranty is registered and confirmed with the manufacturer, pleasetake a few moments to complete, sign and return the Product Registration Card provided below within30 days of the date of purchase.
WARRANTY CONFIRMATION: By returning this Product Registration Card, we can confirmthe date of purchase for your new product. This confirmation will allow Hydromassage Products toprocess any warranty claims.
PURCHASE REGISTRATION: The information provided on the Product Registration Cardsuch as model number, serial number and other important information will be kept on file withHydromassage Products as your official Purchase Registration. In the event of fire, flood, or theftyour product Registration card can serve as your Proof of Purchase for insurance purposes.
Your warranty will not be recognized unless this card is fully completed and returned to HydromassageProducts within 30-day time allocation.
Hydromassage Products Product Registration Card
Name:______________________________________Dealer Name:____________________________________
Address:________________________________________________Tub Model:____________Color: ________
City:______________________________________State;_________Zip: ________
Date Purchased: ____/____/____ Serial #.____________________________
Phone: ( }______________________________
I have read the Owner’s Manual carefully and thoroughly understand and agree that any installation,operation or maintenance of the whirlpool must be done strictly in accordance with instructions andguidelines contained in the Hydromassage Products Owner’s Manual and the installation and servicemanuals provided.
Signature:______________________________________________________
15
22.
