Hunt for Perfection

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  • 8/14/2019 Hunt for Perfection

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    2Pa BayAt 2009 .pabay..k

    Aesthetic treAtments

    mAkingyour ownmedispA

    Non-surgical treatmentsare on the rise and they can

    prove incredibly protable.Professional Beautyshows

    you how to puteverything from Botox tobody sculpting on your menu

    At 2009Pa Bay33.pabay..k

    For many spa and salon owners,

    the popularity surge for Botox

    and llers means that they willfeature on their menus soon if

    they dont already. While having this

    procedures was once a secret of the

    smooth-faced, they are no longer taboo,and medispas are all over the UK.

    In 2003, the British Association of

    Plastic Surgeons (BAAPS) reported ithad injected 10,200 patients with Botoxthat year. At this point, the word itself

    wasnt even part of the British vocabu-

    lary. And, although there has been no

    recent statistic released to show its

    growth, the number of people subscrib-ing to it is likely to be six digits.

    These days, Botox, llers and laser

    procedures are associated with main-

    taining a youthful look while avoidingthe surgeons scalpel. Theyre so accept-

    able in Western society that even Kylie

    Minogue admitted to being a fan in an

    Elle interview this year, an admissionthat proves theyve gone mainstream.

    Kevin Turnbull, CEO of Spa Finder

    Europe, believes including these treat-ments is a prudent move, because the

    demand for them will not cease. He

    says: Weve seen a signicant rise in

    demand for aesthetic treatments from Botox to teeth whitening as well

    as the availability of facilities targeting

    tness, anti-ageing and lifestyle.

    r

    Tracey Bell, owner of four eponymousaesthetic clinics in Liverpool and the

    Isle of Man, agrees.

    We have seen an 18% rise in treat-

    ments in laser, non-surgical andmedispa. People can buy effective home

    kits for facials and peels, so now they

    want more from their treatments

    therapeutic visible results, she says.We have also had a 52% increase on

    product sales, such as skincare take-

    home products and mineral make-up.

    The potential growth and nancial

    benets are undoubted. However, con- verting a facility from a spa trequires

    more than just hiring a practitioner

    who is handy with a needle. Initially,

    says Turnbull, potential medispa

    hunt forPerfection

    Aesthetic treatments can offer a nancial boon.Sara McCorquodale reveals the facts

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  • 8/14/2019 Hunt for Perfection

    2/234 Pa BayAt 2009 .pabay..k

    Aesthetic treAtments

    providers need to nd out what their

    target consumer wants.

    Do basic research, he says. If you

    think your clients would be interested

    in nutritional advice ask them.Sourcing a quality practitioner to

    administer the treatments is vital. Nigel

    Mercer, president of BAAPS, says:

    Anyone injecting Botox or any type of

    ller has to be medically qualied. A

    nurse who works with a doctor can do

    the injections, but only following a con-

    sultation with and a prescription from

    a doctor. Anyone who wants to offer

    treatments should try to work with

    their local plastic surgeon.

    Without this, the procedure could

    go wrong and have terrible side effects.

    The patient could be on medicationthat reacts badly with the treatment or

    they could be allergic to it. Also, if the

    Botox is injected in the wrong place it

    could leave someone unable to chew

    for three to four months.

    Operators providing laser treatments

    have to be registered with the Care

    Quality Commission (CQC), previously

    known as the Healthcare Commission.

    Before a potential medispa achieves

    registration, it is vetted. The CQC

    assesses the people wishing to providethe service including practitioners

    and managers. It also rates the suitabil-

    ity of the premises and the services.

    To register, business owners must

    pay a non-refundable fee that is

    dependent on their type and size. The

    process lasts for eight to 12 weeks.

    The registration form can be found

    online and applicants must also pro-

    vide additional documentation, such as

    employment reference, proof of quali-

    cations, a recent medical check, a nan-

    cial reference and proof of registration

    at Companies House. Applicants mustalso be checked by the Criminal

    Records Bureau. If successful, sites will

    be inspected by CQC every ve years.

    Charlotte Nial, proprietor of Cran-

    well House in Ingatestone, Essex,

    Main pic: ChelmsfordsWellness Clinic positions

    itself as an expert in the

    local press while (below)

    Cranwell House offers

    relaxation and results

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    recently successfully completed thisprocess. She accredits this to hiring an

    aesthetic consultant to assist her and

    dogged determination. She says: Its a

    lot of paperwork and you have to be

    fully committed to providing these

    treatments before you start. Its some-

    thing I was extremely passionate about

    and knew I could handle quite well.

    wd d

    The basic steps of opening a medispa

    or introducing such treatments into an

    existing facility are fairly simple. But,

    there are a few words of wisdom rook-ies would be well-advised to heed to

    guide them through the process.

    Dr Patrick Bowler, consultant plastic

    surgeon, explained the pitfalls that

    often trip up new medispas and how to

    avoid them. He says: One mistake

    many businesses make when calling

    themselves a medispa is to over-prom-

    ise and under-deliver on results. Man-

    aging expectations is key to what we do

    in the medical aesthetic eld.

    When selecting products and serv-

    ices, look for independently veried

    clinical studies that have a double blind element to ensure the products

    live up to their claims. Ensure your

    teams are sufciently trained in their

    treatment procedures and knowledge

    of the causes of various skin conditions

    such as premature ageing and acne sothey can prescribe appropriate prod-

    ucts and services. If you are offering

    doctors services, such as injections,

    then make sure whoever is providing

    these services for you will give exem-

    plary follow-up service, especially if

    something goes wrong.

    Bell also offered her advice. She says:

    Introduce one thing at a time, watch

    out for costs and contracts. Also make

    sure you have your budget set and

    prices for advertising and marketing

    your new services are in place.

    faa v

    So, with care, your spa could become

    that of the medi variety. Just make sure

    your customers want the treatments

    and you have a good enough adminis-

    tering practitioner to avoid law suits

    and aesthetic disasters. These proce-

    dures are increasingly popular and the

    potential nancial incentive is huge,

    with clinics able to charge upwards of

    300 for a session of Botox, depending

    on location. And as the stigma once

    attached to these kinds of treatments is

    rapidly diminishing, people are morelikely to be open to them. Catchy tunes,

    gold hotpants, the character Charlene

    in Neighbours and now acceptable

    injectables. Weve a lot to thank Kylie

    for, thats for sure. PB

    Make sure whoever is providing theseservices, such as injectables, for you

    will give exemplary follow-up service,especially if something goes wrong