HUMBERSIDE FIRE AUTHORITY ANNUAL PERFORMANCE … · Se necessitar desta informação numa outra língua ou formato, por exemplo em Braille, áudio ou letras grandes, pode solicitar

ANNUAL PERFORMANCE REPORT 2019/20

H U M B E R S I D E F I R E A U T H O R I T Y

2 | HUMBERSIDE FIRE AND RESCUE SERVICE

Access Statement If you require this information in an alternative language or format, such as Braille, audio or large print, copies can be requested via email: Click Here:[email protected] or Tel: 01482 565333. �ل �آ�خ�ر �م�ث�ل �خ�ط �ا�ل�ب�ر�ي�ل �ا�و �م�ع�ل�و�م�ا�ت �ص�و�ت�ي�ة �ا�و �ب�خ�ط �إ�ذ�ا �ر�غ�ب�ت �ف�ي �ا�ل�ح�ص�و�ل �ع�ل�ى �ه�ذ�ه �ا�ل�م�ع�ل�و�م�ا�ت �ب�ل�غ�ة �أ�خ�ر�ى �ا�و �ب�ش�ك �ك�ب�ي�ر �يُ�م�ك�ن�ك �ت�ق�د�ي�م �ط�ل�ب �م�ن �خ�ل�ا�ل �ا�ل�ع�ن�و�ا�ن �ا�ل�ب�ر�ي�د�ي �ا�ل�ت�ا�ل�ي:[email protected] : 565333 01482 �ا�و �ا�ل�إ�ت�ص�ا�ل �ع�ل�ى �ر�ق�م �ه�ا�ت�ف

[email protected] 01482 565333

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A C C E S S S TAT E M E N T

Access Statement If you require this information in an alternative language or format, such as Braille, audio or large print, copies can be requested via email: Click Here:[email protected] or Tel: 01482 565333. �ل �آ�خ�ر �م�ث�ل �خ�ط �ا�ل�ب�ر�ي�ل �ا�و �م�ع�ل�و�م�ا�ت �ص�و�ت�ي�ة �ا�و �ب�خ�ط �إ�ذ�ا �ر�غ�ب�ت �ف�ي �ا�ل�ح�ص�و�ل �ع�ل�ى �ه�ذ�ه �ا�ل�م�ع�ل�و�م�ا�ت �ب�ل�غ�ة �أ�خ�ر�ى �ا�و �ب�ش�ك �ك�ب�ي�ر �يُ�م�ك�ن�ك �ت�ق�د�ي�م �ط�ل�ب �م�ن �خ�ل�ا�ل �ا�ل�ع�ن�و�ا�ن �ا�ل�ب�ر�ي�د�ي �ا�ل�ت�ا�ل�ي:[email protected] : 565333 01482 �ا�و �ا�ل�إ�ت�ص�ا�ل �ع�ل�ى �ر�ق�م �ه�ا�ت�ف

[email protected] 01482 565333

[email protected] 565333 �ئە�گە�ر �ئە�م �ز�ا�ن�ی�ا�ر�ی�ا�نە�ت �بە �ز�م�ا�ن �ی�ا�ن �ف�ۆ�ر�م�ا�تێ�ک�ی �ت�ر٬، �وە�ک�و�و �ب�رە�ی�ل٬، �دە�ن�گ �ی�ا�ن �چ�ا�پ�ی �ئە�س�ت�و�و�ر �ب�وێ�ت٬، �دە�ت�و�ا�ن�ی�ت �لە ڕ�ی�گە�ی �ئ�ی�مە�ی�ل�ی: [email protected] ی �ب�کە�ی�ت. �د�ا�و�ا565333 01482 �ی�ا�ن �تە�لە�ف�ۆ�ن�ی� ierakstā, lieldrukā, lūdzu rakstiet pieprasījumu e-pasta vēstulē uz šādu adresi: [email protected] vai zvaniet pa tālruni 01482 565333. Jei pageidaujate, kad ši informacija būtų pateikta kita kalba ar formatu, pvz. Brailio raštu, garso rinkmena ar stambiu šriftu, dėl tokių kopijų galite kreiptis el. pašto adresu: [email protected] ar tel.: 01482 565333. Se necessitar desta informação numa outra língua ou formato, por exemplo em Braille, áudio ou letras grandes, pode solicitar cópias por email: [email protected] ou Tel: 01482 565333. Jeśli informacje te są Państwu potrzebne w innym języku lub formacie, np. w wersji alfabetu Braille’a, nagrania audio lub dużego druku, prosimy o kontakt pod adresem e-mail: [email protected] lub numerem tel: 01482 565333. Если вы хотите, чтобы эта информация была предоставлена вам на другом языке или в другом формате, например, азбукой Брейля, в звуковом варианте или большими буквами, вы можете попросить о нужном варианте по электронной почте: [email protected] или по тел: 01482 565333.

ANNUAL PERFORMANCE REPORT 2019/20 | 3

C O N T E N T S

1 ForewordbytheChiefFireOfficerandtheChairofHumbersideFireAuthority 4

2 Equalityandinclusion 5

3 Keyhighlightsinourreport 8

4 Governanceframework 10

5 Howdidweperformduring2019/20? 12

a. Emergencyresponseactivities 12

b. Publicsafety 24

c. Businesssafety 29

6 HumbersideFireandRescueServicePerformance 30

a. Thepeopleweemploy 30

b. Ourhealthandsafetyrecord 32

c. Howweimpactuponourenvironment 35

d. Ourfinances 37

7 Incidentactivitybyunitaryauthority 40

8 Scrutinyandtransparency 46

a. HerMajesty’sInspectorateofConstabularyandFire&RescueServices(HMICFRS) 46

b. HMICFRSStateofFireReport2019 46

c. ServiceImprovementPlan(SIP) 46

d. GrenfellTowerinquiry 46

e. FreedomofInformation 47

9 Benchmarking 48

10 Howyoucanmonitorourperformancethroughouttheyear 49

11 Glossary 49

12 Contactdetails 50

13 Otherdocuments 51


F O R E W O R D

bytheChiefFireOfficer&ChiefExecutiveandChairofHumbersideFireAuthority

WelcometotheHumbersideFireAuthority’sAnnualPerformanceReportwhichprovidesanoverviewofServiceperformanceduring2019/20.Iampleasedthatthisreporthighlightsthecontinuedimprovementtowardsoureffectiveness,efficiencyandhowwelookafterourpeople.

Asweconcludethisreportingperiod,itisimportanttoreferencetheofficialannouncementmadebythe‘WorldHealthOrganisation’(WHO)onthe11.03.2020declaringtheCoronavirusCovid-19outbreakasapandemic,withtransmissionintheUKfirstdocumentedonthe28.02.2020.TheServicehastakenquickanddecisiveactionalignedwithGovernmentguidelinestoprotectthewelfareofstaff,withoutinterruptiontoouremergencyresponsefunction.Asweenterinto2020/21moreinformationanddatadetailingourjourneythroughtheresponse,transitionandrecoverystagesofthepandemicwillbeincorporatedintoourreportingdocuments.

Aswereflecton2019/20theServicecontinuestoexceedourtargetsforrespondingtoincidentsincludingthetimeittakestomobiliseafireenginefromtheoriginalreceiptofanemergencycallintoour999ControlRoom.

Wehaveseentheoverallnumberofemergencyincidentsattendeddecreaseby3.78%,attending13754incidentsduring2019/20comparedto14294during2018/19.

TherehasbeenadecreaseinthenumberofSecondary(small/external)Firesfrom2958in2018/19to2534in19/20,adecreaseof14.33%,andanincreaseinthenumberofSpecialServicesattended,from2589in2018/19,to2804in19/20,anincreaseof7.67%.Wecontinuetoworkcloselywithourpartnerorganisationstoidentifyandaddressunderlyingcauses.

OverthesameperiodtherehasbeenasmalldecreaseinthenumberofEmergencyMedicalResponseincidentsattendedfrom2849in2018/19,to2731in2019/20,a4.14%reduction.

During2020/21andbeyondwewillcontinuetoworkcloselywithHerMajesty’sInspectorateofConstabularyandFire&RescueServices(HMICFRS)whoassesstheeffectiveness,efficiencyandpeoplefunctionsoffireandrescueservices.Wecontinuetowelcomethisindependentassessmentoftheworkweundertakeforandonbehalfofthecommunitiesweserve.

Ouraimwillalwaysbetodeliverefficientandeffectiverisk-basedpreventionandprotectionservicestargetedatthemostvulnerableinourcommunitiesandahighlyeffectiveresponseservicetodealwithemergencieswhentheydooccur.

WithinthisannualreportwehaveincludeddetailsofourperformanceintheareasofPublicSafety(whichincludesCommunityandBusinessSafety)EmergencyResponseandinrelationtothepeopleweemploy.Wewelcomeyourquestionsandcommentsregardingthisreport,oranyotherareasofyourFireandRescueService.

Chair of Humberside Fire Authority

JohnBriggs

Chief Fire Officer and Chief Executive

ChrisBlacksell

1 .


HumbersideFireAuthoritycoversthefourUnitaryAuthorityareasofKingstonuponHull,theEastRidingofYorkshire,NorthLincolnshireandNorthEastLincolnshire.Theareahasatotalpopulationofapproximately925000andcoversageographicalareaof1358squaremiles.

Acrossthearea,6.5%ofourcommunityarefromablackorminorityethnicbackground(BAME).Thefollowingtableshowsthepopulation,area,genderandethnicityofeachoftheUnitaryAuthoritiesaccordingtotheirrespectivepublisheddata.

E Q U A L I T Y A N D I N C LU S I O N

2 .

a.OurCommunitiesandWorkforce

UnitaryAuthority PopulationAreasquare

milesGender Ethnicity

Hull 259,778 27.59Male50.5%

Female49.5%89.7%white10.3%BAME

EastRidingofYorkshire

341,173 930Male51%

Female49%89.7%white10.3%BAME

NorthEastLincolnshire

159,821 74Male51%

Female49%97.4%white2.6%BAME

NorthLincolnshire 170,786 328Male49.3%

Female50.7%96.5%white3.5%BAME


HumbersideFireandRescueServiceasatMarch2020employed1124staffofwhich80.78%weremaleand19.22%werefemale.Ofthe1124staff93.6%declarethemselvesaswhite(British/other),1.42%(BAME/mixed)and4.98%prefernottosayorunstated.Ofthe1124staff2%havedeclaredtheyhaveadisability,afurther8%prefernottosayorunstated.

Wehave31FireStations,12arecrewedbyFull-Timefirefightersand19byOn-Callfirefighters.3oftheFull-TimestationshavemixedcrewingofbothFull-TimeandOn-Callfirefighters.OurFirstResponder(MedicalResponse)teamsrespondtoimmediatelife-threateningcallsreceivedbytheambulanceservicetoprovideearlyintervention.IntheHullareawehaveaFallsInterventionResponseandSafetyTeam(HullFirst),establishedtodealwithnon-life-threateningfallincidents,andasemergencyfirstresponders.

OurControlRoomislocatedatServiceHeadquartersinHull.Itoperates365daysayear,24hoursaday.Supportservices,includingFinance,HumanResources,ICT,CorporateAssuranceandOperationalTrainingarealsobasedatServiceHeadquarters.

EmergencyServicesFleetManagement(Humberside)LtdisaJointlyControlledCompanystaffedfrombothHumbersidePoliceandHumbersideFireandRescueService(HFRS).TheCompanyprovidesallvehiclemaintenanceandoperationalequipmentmaintenanceforbothorganisations.

Aswellasrespondingtoemergencies,weprovidepreventativeservicesforthepublictohelpthemprepareforemergencies,reducethelikelihoodofemergencieshappeningandreducetheirimpactiftheydohappen.ThisworkincludesSafeandWellvisitstovulnerablepeopleandthefittingofsafetyequipmentwhereneeded.WorkisundertakenwithpartnerstoreducethenumberofRoadTrafficCollisionsinourarea.Wehavealegalresponsibilitytoenforcefiresafetylegislationandweprovideadvicetobusinessestohelpthemcomplywiththelaw.

Aswithmanyotherpublicservices,wearefacingchallengingfinancialtimeswhichmayimpactuponthewayservicesaredelivered.Despitethis,fireenginesroutinelygettoincidentsquickerthanourtargettimesandwecontinuetostrivetomakecommunitiessaferfromtheriskoffire.Inadditiontoourexcellentresponsecapabilitywecontinuetodeliverefficientandeffectivepreventionandprotectionservicestargetedatthemostvulnerableinthecommunityandahighlyeffectiveresponseservicetodealwithemergencieswhentheydooccur.

As with many other public services, we are facing challenging financial times which will impact upon the way services are delivered. Despite this, fire engines routinely get to incidents quicker than our target times and we continue to strive to make communities safer from the risk of fire.


b.OurEqualityandInclusionCommitmentStatement

Weaimtocontinuouslyimprovethestandardsofserviceweprovidetothecommunitiesweserve.Werecognisetheimportanceof,andarecommittedto,promotingequalityandinclusionintheprovisionofourservicesandtoouremployees.Wearecommittedtoencouragingequalityanddiversityamongstourworkforceandtoeliminatingunlawfuldiscrimination.Wecontinuetoaimforourworkforcetoberepresentativeofthecommunitiesweserveandforeachofouremployeestofeelrespectedandtobeabletogivetheirbest.

WerecogniseourlegalresponsibilitiesundertheEqualityAct2010.Specifically,thepublicsectorequalitydutytoeliminateunlawfuldiscrimination,harassmentandvictimisation,advanceequalityofopportunityandfostergoodcommunityrelationsandhaveanengaged,fairlytreatedandmotivatedworkforce.Inparticular,weopposeandarecommittedtoeliminatingallformsofunfairtreatmentatworkbasedonage,disability,sex,raceornationalorigin,religionandbelief,sexualorientation,genderreassignment,maritalorcivilpartnershipstatus,pregnancyormaternity,politicalopinions,tradeunionactivityormembership,lackoftradeunionactivityormembershiporspentcriminalconvictionsnotrelevanttothepost.

Weaimtopromoteequality,fairnessandrespectforallofouremployees.Inworkingtoprotectandkeepcommunitiesandindividualssafefromfireandotheremergencies,werecognisethatpeople’sneedsmaybedifferentandthatsomepeoplewillbemoreatriskoffireandemergenciesthanothers.Weaimtotargetourservicesandresourcestoprotectthewholecommunityandtoreducetheadditionalrisksfacedbysome.Indevelopingappropriateservices,wewillworktoengageandinvolveourcommunities.


T H E K E Y H I G H L I G H T S I N O U R R E P O R T

OurPerformanceTargets2019/20

Whatwasachieved2018/19?

Whatwas achieved2019/20?

Arewesatisfied?

Automaticfirealarmactivationsinnon-domesticpremises.

1402 1402 1236

NumberofAccidentalDwellingFires. 400 410 389

Numberofotheraccidentalfires. 395 470 429

Numberofdeliberatepropertyfires(excludesprisons).

549 540 498

Numberofdeliberatesmallfires. 1986 2263 2029

NumberofhighseverityAccidentalDwellingFires.

AspirationalReduction 14 15

Morethan2018/19

NumberoffatalitiesfromAccidentalDwellingFireincidents.

Aspirational0 1 2Morethan2018/19

Totalinjuriesfromfirerelatedincidents.

Aspirational0 26 31Morethan2018/19

Firesafetyenforcementnoticesissued.

Nosetperformance

targets

8 10Morethan2018/19

Prohibitionnoticesissued. 12 17Morethan2018/19

Alterationnoticesissued. 3 4Morethan2018/19

PR

EV

EN

TIO

NP

RO

TE

CT

ION

3 .

Weareaboveourperformancetargetstandard.

Wearebelowourperformancetargetstandardoronlastyear'sperformancewherethereisnosettarget.


OurPerformanceTargets2019/20

Whatwasachieved2018/19?

Whatwas achieved2019/20?

Arewesatisfied?

ThefirstfireenginemobilisedtoDwellingFiresorRoadTrafficCollisionsisinattendancewithinthespecifiedtimes:

Dwelling FiresHighRiskAreas 8minutesMediumRiskAreas 12minutesLowRiskArea 20minutesRTCanyarea 15minutes

On90%ofoccasions

97.95% 96.86%

SecondfireenginemobilisedtoaDwellingFireoraRoadTrafficCollisionisinattendancewithin5minutesofthefirstfireenginearrivingattheincident.

On80%ofoccasions

90.58% 89.12%

MobilisingourresourcestoDwellingFireincidentswithin90secondsofreceivinganemergencycall.

On75%ofoccasions

89.47% 85.71%

Rescuesfromallincidenttypes.Noset

performancetargets

919 968 Morethan2018/19

Electricityusage.

Nosetperformance

targets

1899094Kw/h 1947946Kw/h

Gasusage. 4596312M3 4924800M3

Vehicledieselfuelusage. 306781L 288667L

Waterusage. 10975M3 11579M3

Averageday’ssicknessabsenceperemployee.

8.2 6.83 8.24

Numberofworkrelatedaccidents.Aspirational

reductiontozero96 70

Lessthan2018/19

Numberofreportednearmisses.Aspirational

increase204 132

Lessthan2018/19

NumberofComplaints.Aspirational

decrease19 23

Morethan2018/19

NumberofCompliments.Aspirational

increase71 103

Morethan2018/19

RE

SP

ON

SE

EN

VIR

ON

ME

NT

PE

OP

LE


G O V E R N A N C E F R A M E W O R K

Our‘GovernanceFramework’ensuresthatwedotherightthings,intherightway,forourcommunities.Ourself-awarenesshelpsusdeliverservicesaseffectivelyandefficientlyaswecan,makingproficientuseoftechnologyandprovidingvalueformoneytothepeopleweserve.TheGovernanceFrameworkhelpsustoachieveallourobjectivesaswellasenablingappropriategovernance,financialmanagementandself-awareness.

ThisreportreflectsworkconductedwithinthesecondyearoftheStrategicPlan2018/21lifecycle.

4 .


PREVENT THE LOSS OF LIFE, INJURIES AND IMPACT ON COMMUNITIES CAUSED BY EMERGENCY INCIDENTS

SUPPORT DELIVERY •Proactivelysupport

servicedelivery,maintainingaconsistentlyhighlevelofcustomersatisfaction.

•EnsuretheService’sassets(estate,fleet,equipment,watersuppliesandICTinfrastructure)arefitforpurpose reflectingtheneedsoftheService.

•MaintainapositiveHealthandSafetyenvironment,compliantwithlegislationandprovideoperationalassurance.

•Ensurefirefightercompetencyismaintained.

• Implementmeasurestoensureenvironmentalsustainability.

•Usetechnologytosupportfirefightersafety.

MAKE OUR COMMUNITY SAFER •Useourdataand

intelligencetotargetourresources.

•Helpcommunitiestohelpthemselveswhereverpossible.

•Makeapositivechangetopeople’slivesbykeepingthemSafeandWell.

•Providebetterbuildinginformationtofirefighters.

•Helpbusinesseskeeppremisessafeforstaffandvisitors.

•Workwithbusinessestoensuretheyarecompliantwithrelevantlegislation.

Strategic Plan: 2018–2021KeepingcommunitiesintheHumberareasafe,keepingourfirefighterssafe,andcontributingtothefirefightingandrescuecapabilitiesoftheUnitedKingdom.

INSPIRE COMMUNITY CONFIDENCE

HELP THE PUBLIC TO STAY SAFE

• Helpthecommunitytobesafeathome,atworkorinpublicplaces.

• Advisebusinessesontheirfiresafetyresponsibilitiesandenforcewhenneeded.

• Safeguardthevulnerable.

VALUE OUR PEOPLE • Strengthenour

leadershipandlinemanagement.

•Embedourprinciplesandbehaviours.

•Provideexcellenttrainingandeducationtoensurecontinuousimprovement.

•Supportthehealthandwellbeingofourpeople.

•Strengthenourabilitytoprovideanexcellentservicebydiversifyingourstaff,promotinginclusionandcreatingafairandequalplacetowork.

• Planaheadforallworkforceissues.

• Recogniseandrewardourstaffforexcellence.

RESPONDING EFFECTIVELY • Handleemergency

callsquicklyandmobilisetherightresources.

• Continuouslydevelopourcapabilitytodealwithfireandrescueemergencies.

•Useourresourcesindiverseandcollaborativewaystosupportcommunitiesandpartners.

•Manageourresourcesflexiblytomeetdemandandmanagerisk.

•Developandenhanceourspecialistresponseteamstodealwithemergingthreats.

•Developourabilitytodealwithmedicalemergencies.

HOW WE WILL MANAGE THE SERVICE Financially we will:

•EnsuretheServiceliveswithinitsmeans.

•Reduceandstabilisedebtlevels.

•Maintainaprudentlevelofreserves.

•Undertakeprudentborrowingandinvestmentactivity.

•Delivervalueformoney.

•Supportinnovationandincomegeneration.

• Makeappropriateuseofpublicmoney.

•Maintainsoundfinancialcontrolandresilience.

Corporately we will:

•Manageeffectivelyandconsistentlyourperformance,risksandopportunities.

• Beproactivetopredictfuturedemand.

•Supportindependentscrutinyandauditofeverythingwedo.

•Beinnovativeinourapproachtoimprovement.

•Haveeffectiveandefficientgovernance.

• Betransparentandaccessible.

•Consultandlistentoourstaff,partnersandcommunities.

•Ensurebusinesscontinuity

•Ensureequalityandinclusionispartofeverythingwedo.

•Workcollaborativelywithpartnerswhereitwillbenefitcommunities.

Click here toread our plans

What we want to achieve:

What we need to do well:

How we will do it:

RESPOND QUICKLY AND EFFECTIVELY TO EMERGENCY INCIDENTS

• Havethecapabilitytorespondtoanyriskinthearea.

• Continuallylearnandsharethatlearningfromincidentsweattend.

• Workseamlesslywithotheremergencyresponders.

• Havethecapacitytohandleemergencycallsandarriveonscenequickly.

http://www.humbersidefire.gov.uk/about-us/our-vision/our-plans


H O W D I D W E P E R F O R M D U R I N G 2 0 1 9 / 2 0 ?

a.Emergencyresponseactivities

TheServiceoperatesundera Service Delivery Structurewith4districtsthataredividedbythephysicalboundaryoftheHumberEstuaryandriverintoNorth(HullandEastRiding)andSouth(NorthLincolnshireandNorthEastLincolnshire).TherespectiveServiceDeliveryTeamshavetheresponsibilityforalloperationalandsafetymattersintheirarea.

RESPONSESTANDARDS

OurResponseStandardstellhowquicklyweaimtohaveafireengineinattendanceatanincident.Theyarebasedon(Domestic)RiskAreas,assessedasHigh,MediumorLow.Toenableustoassessthedwellingriskwithinourcommunities,ourareaisdividedinto41groupingsofaround20000residents.Wecallthese‘RiskRegions’andthereare41suchRiskRegionswithinourServicearea,varyingingeographicalsize.TheDwellingRiskratingisbaseduponthecasualtyandfatalityrateperheadofpopulationwithineachRiskRegion.

Response Standards-TwofireengineswillbemobilisedtoDwellingFiresandRoadTrafficCollisions.Thefirstaimstobeinattendancewithinthefollowingtimes,onaminimumof90%ofoccasions.

ThesecondfireenginemobilisedtoaDwellingFireoraRoadTrafficCollisionaimstobeinattendancewithinfiveminutesofthefirstfireenginearrivingattheincident,onaminimumof80%ofoccasions.Weareproudtosaythat,despitethestandardswesetforattendingincidentsacrosstheServiceAreabeingsomeofthemostchallenginginGreatBritain,weconsistentlyexceedthem.

Asyouwouldperhapsexpect,ourperformancevariesacrosstheServicemainlyduetothediversityofourarea,whichrangesfromremoteruraltourban/cityscape,andthedistancesourfireenginesmusttravel.Servicewideperformanceforfireengineresponseisshownbelow.

HighRiskArea 8Minutes

MediumRiskArea 12Minutes

LowRiskArea 20Minutes

RoadTrafficCollisioninanyRiskArea 15Minutes

5 .


AVERAGEFIRSTFIREENGINERESPONSE2018/19

2019/20

TARGET90%


96.60% 93.45%

KingstonUponHull

99% 98.94% 97% 96.81%

NorthEastLincs

99.21% 99.27%

AVERAGESECONDFIREENGINERESPONSE2018/19

2019/20

TARGET80%


83.58% 81.80%

KingstonUponHull

96.97% 97.34%

NorthLincs

84%78.72%

NorthEastLincs

96.85% 96.30%

NorthLincs


01:12

00:00

03:36

06:00

08:24

02:24

04:48

07:12

09:36

12:00

10:48

ATTENDANCETIMES

AcrosstheServiceouraverageattendancetimetoDwellingFiresis5minutesand54secondsfortheyear2019/20.Thisanincreaseof5secondsfromourpreviousaverageof5minutesand49secondsin2018/19.ThetimetakentoattendaRoadTrafficCollisionhasdecreasedslightlyto8minutesand04seconds,from8minutesand28secondsin2018/19.AttendancetimesintheEastRidingofYorkshireandNorthLincolnshireareslowerthantheotherareassincetheycoveramoreruralareaandhaveahigherpercentageofOn-Calldutysystemfirestations.

ServiceWide

EastRiding

KingstonUponHull

NorthLincs

NorthEastLincs

Att

en

dan

cein

Min

ute

s

AVERAGEATTENDANCETIMES

2019/20averagefirstfireengineattendanceto

DwellingFires


RoadTrafficCollision

2018/19averagefirstfireengineattendancetoRoadTrafficCollision


DwellingFires


EMERGENCYCALLHANDLING

OurresponsetoanemergencystartswithourControlRoom;thisiswhereouremergencycallsarereceivedandassessedbeforeanappropriateinitialresponseismobilised.Ourperformancestandardrequiresthatemergencycallstoallincidentshavearesponsemobilisedwithin90secondson75%ofoccasions.MobilisationstoRoadTrafficCollisionincidentsaregenerallyslowerduetotheneedtoestablishaccuratelocationdetails.Thisisparticularlyrelevantinourruralcommunities,wherestreetnamesandhousenumbersarenotalwaysaseasilyavailableoridentifiabletothecaller.

Ensuringthatthefastestandmostappropriateresponseismobilisedtoanincidentisourkeypriorityduringemergencycallhandling.WehaveacceptedthatitmaytakeourControlRoomstaffalittlelongertoextractqualityinformationfrom999callers,however,thisfurtherassistsourdynamicapproachtomobilisingandprovidesourrespondingcrewswithfurtherinsighttotheincidenttheyareattending.

Duringeventssuchasextremefloodingandlargeincidents,emergencycontrolroomscanbecomeinundatedwithahighvolumeofemergencycalls.InaconsortiumarrangementwithLincolnshire,HertfordshireandNorfolkFireandRescueServices(FRS),investmentisbeingmadetoimproveresilienceincallhandlingandmobilising.TheEastCoast&HertfordshireControlRoomConsortium(ECHCRC)officiallywentliveinHertfordshireFRSonthe28.11.2017,followedbyHumbersideFRSonthe26.11.2019,NorfolkFRS12.02.20andLincolnshireFRS19.2.2020.CollectivelyServicescannowdeliveranintegratedcallhandlingandmobilisingsolution,withsignificantlyimprovedresilienceandpartnershipworking.

DwellingFireIncidents

RESOURCEMOBILISEDWITHIN0 TO 90SECONDS2018/19

2019/20

RoadTraffic CollisionIncidents

TARGET75%89.47% 85.71%

35.59%38%


THEAVAILABILITYOFOURFIRESTATIONS

Optimum Crewing Model-OuroptimumcrewingavailabilitymodelisinformedandmanagedagainstServiceinterventionstandardswhichare:100%Full-Time,95%On-Call(FirstEngine)&80%On-Call(SecondFireEngine).

On-Call Duty System Fire Stations-Our22On-CallDutySystemfirestationsarecrewedbyindividualslivingandoftenworkingwithinthelocalcommunitiesaroundthefirestation.Theperformancestandardforthefirstfireengine(somefirestationshavetwofireengines)is95%availability,withtheresultingaveragefireengineattendancetimetodwellingfiresin2019/20being5minutesand54seconds.

ONCALLDUTYSYSTEMFIRSTFIREENGINEAVAILABILITY2018/19

2019/20

FULL-TIMEDUTYSYSTEMFIRESTATIONS

OurFull-TimeDutySystemfirestationsarecrewed24/7byFull-Timefirefighters.Availabilityforfirstandsecondfireenginesisconsistentlyachievedbyallfirestations.

TARGET95%

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INCIDENTACTIVITY

In2019/20weattended540lessincidents,comparedto2018/19.TherehavebeenincreasesinSpecialserviceandCoresponderincidents,butreductionsacrossalltheotherincidentcategories.ThelargestreductionhasbeeninthenumberofSecondaryfireswith424lessincidents,thatequatestoa14.33%drop.Overalltherehasbeena3.78%reductioninincidentscomparedto2018/19.

AlltheincidenttypesstatedaboveareexpressedinterminologyusedbytheMinistryofHousing,CommunitiesandLocalGovernment(MHCLG)tocollatenationalstatisticsthroughourIncidentRecordingSystem(IRS).Foradefinitionoftheseincidenttypespleaserefertotheglossaryonpage49.

INCIDENTACTIVITY

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2019/20

2685 2632

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SPECIALSERVICENON-FIRE INCIDENTS2018/19

2019/20

Oftheincidentsweattendedin2019/20,3785wereSpecialServicenon-fireincidents.ThehighestpercentageofthesewereMedicalIncidents,thefollowinggraphshowsthevarietyofnon-fireincidentsthatweattendinourcommunities.

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NUMBEROFPEOPLERESCUED


During2019/20werescued968peoplefromentrapmentofsomedescription.ThehighestnumberofrescuesoccurredinRoadTrafficCollision(RTC)Incidents(159people)andEffectingEntry/Exit(311people),whichwas48.5%ofourtotalrescuesfor2019/20.

2018/19

2019/20

RESCUES

Manyoftherescues,suchasmedical,falloutsideofourstatutoryduties,howeverweunderstandthewidersocietalbenefitofusundertakingtheserescues.Rescuesoftentakeplacewhilstworkinginco-ordinationwith,orfor,ourpartners.Duringpreviouspublicconsultation,themajoritybackedusundertakingmoreofthistypeofactivity,aslongasitwasn’ttothedetrimentofourcoreduties.Wewill,ofcourse,continuetomonitoreffectivenessandefficiencylinkedtoundertakingthesetypesofroles.

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RTCsATTENDED2018/19

2019/20


KingstonUponHull

NorthEastLincolnshire

NorthLincolnshire

Total

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ROADTRAFFICCOLLISIONS

WeworkinpartnershipwithSaferRoadsHumbertotryandreducethenumberofRTCs,andthenumberofpeoplekilledorseriouslyinjured.In2019/20thenumberofRTCsweattendedwas436,whichisareductiononthe498weattendedin2018/19.ThenumberofpeoplekilledinRTCsattendedbyHFRSin2019/20was14,whichisadecreaseof9comparedto2018/19.Thenumberofpeopleinjuredshowedadecreaseof28.10%to220for2019/20comparedto2018/19.WearenotcalledupontoattendallRTCs,onlythoserequiringourspecialistintervention.


KILLEDORSERIOUSLYINJUREDINRTCsATTENDED2018/19Injured

2018/19Killed

2019/20Injured

2019/20Killed

NorthLincolnshireNorthEastLincolnshire

KingstonUponHullEastRidingofYorkshire

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Ofthe175peoplethatwererescuedorextricatedfromvehiclesastheresultofaRoadTrafficCollisionwereleased97seriouslytrappedcasualties.Torescuetrappedcasualtieswecanemployarangeoftechniquesusingthespecialistequipmentcarriedonallourfireengines.Ofthe97peoplerescued72%werefreedfromtheirvehicleswithin30minutesorlessofourarrivalattheincident.

RTCsPERSONSTRAPPED

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Public Safety teams (Community and Business) are aligned to the coterminous boundaries of each Unitary Authority.


b.Publicsafety(communityandbusiness)

Wecontinuetoevaluateandmonitorourperformancetolookforsmarterandmoreefficientwaystoensureourcommunitiesaresaferplacestoliveandwork.Dataplaysabigpartinourriskprofiling.Weuseourowndatainconjunctionwithsocialsegmentation,NHSandLocalAuthoritydatatobuildupamatrixofrisk.Thisallowsustoaccessthepeopleandbusinesseswhoaremostvulnerabletotheriskoffire.

Referralsfrompartnersarealsoanimportantpartofbeingabletoaccessthemostvulnerablehomesandbusinessesandwecultivatethoserelationships,trainingotheragenciestorecognisefirerisk.

Wehavecommissionedworkwithatechnologyprovidertodevelopfurthermobilecapabilityfortheefficientdeliveryofsafetyactivities.WeworkwithintheNationalFireChiefsCouncil(NFCC)frameworkandareinvolvednationallyandregionallywithhealthpartners,includingPublicHealthEnglandandNHSEngland,instigatingseveralactivitiesinpartnershiptoimprovehealthandqualityoflifeoutcomesforthosemostatriskinourcommunities.WeprovideSafeandWellservicestoourcommunitiesasanimportantelementofthepreventativeworkcarriedoutacrossourarea.Thisserviceprovidespeoplewithguidanceandsupporttokeepthemsafefromfireandotheremergenciesandbroadlyfollowstheprinciplesbelow:

• Alighttouchhealthcheckofallindividualsinthehome;

• Identificationofriskwhileinthehome;

• Provisionofbriefadvice;

• Provisionofappropriateriskreductionequipment;

• Referraltospecialistadviceandsupportwhereappropriate.

SCHOOLEDUCATION

OurtargetedSchoolEducationandYouthEngagementprogrammesformanintegralpartofourdeliverytoyoungpeopleonissuesaroundfire,road,andwatersafety.Wevisitschoolsonatargetedbasisandconsiderthemesthatmaybecurrentonsocialmediaplatformstobeincludedinoureducationaltalks.Weensurethateducationalmaterialwithastrongfiresafetythemeisfreelyavailabletoteachersandthatwerespondtorequestsforguidanceorsupport.

http://communities.We

http://communities.We


2019/20

Number of children engaged with

2018/19

School visits

2019/20 2018/19

258 217

1703520162

SCHOOLEDUCATION

DELIBERATEFIRES

Thetopfivetypesofdeliberatefiresmostfrequentlyignitedduring2019/20wereLooseRefuse,Vegetation,RoadVehicles,WheelieBins,andOther.Comparedto2018/19,therehavebeen288fewerArsonIncidents,whichequatestoareductionof10.16%.Thecategoriesofpropertythatsawthebiggestdecreaseofincidentsbetween2018/19and2019/20wereVegetation,LooseRefuse,andOutdoorStructureswith95,55,and41fewerincidents.

DELIBERATEARSONFIRESPrimaryArson

SecondaryArson

TotalArson

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mb

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2018/19 2019/20

24 |

FIRE DEATHS

Sadly,during2019/20,twopeoplediedinAccidentalDwellingFiresinourServicearea.ItisknownthattherearelargenumbersofvulnerablepeoplewithinourcommunitiesandthiscontinuestopresenttheServicewithsomesignificantchallenges.Thenumberofpeopleinjuredinfirerelatedincidentsincreasedslightlyfrom26during2018/19to31in2019/20.

ACCIDENTALDWELLINGFIRES

2018/19 2019/20

ACCIDENTALDWELLINGFIRES(ADF)

AccidentalDwellingFires(ADFs)arethemaincauseofpreventablefiredeathsandinjuriesbothnationallyandinourlocalarea.In2019/20weattended385ADFs;thisisadecreaseontheprevioustotalof410incidentsin2018/19.

SMOKEALARMS

Youarefourtimesmorelikelytodieinafireathomeifyouhaven’tgotaworkingsmokealarmandescapeplan(www.gov.uk/firekills).Forthisveryreasonweinvestalargeamountofourresourcesinensuringresidentshaveaworkingsmokealarmandanescapeplan.During2019/20wefoundthat85.71%(330)homeshavinghadanAccidentalDwellingFirehadasmokealarmfittedand66.67%ofthesmokealarmsactivatedduringthefire.Typicalreasonsfornotactivatingincludedmissingordefectivebatteriesandthesmokealarmsbeinginadifferentroomtowherethefirestarted.

During2019/20atotalof4737alarmswerefittedintheServiceareabyouremployees.Thisfigureisacombinationofsmoke,heat,deafandinterlinkedalarms.HFRSonlyfitbatterypoweredalarms.4062ofthesealarmswerefittedatSafeandWellvisits,baseduponoccupantriskandvulnerability.

DOMESTICSPRINKLERS

Sprinklersarerecognisednationallyasthemostappropriateformofprotectionforthemostvulnerableor‘atrisk’membersofourcommunities.HFRShaveutilisedsuchdomesticsystemstoprotectthemostvulnerableandcontinuetoworkwiththeNFCCtoidentifythemostappropriatemeansofprovidingthis.

410 385

http://www.gov.uk/firekills

CAUSESOFACCIDENTALDWELLINGFIRES(ADFs)

Thechartbelowshowsthat26.49%oftheADFsthatweattendedin2019/20werecookingrelated,adecreasefrom116incidentsin2018/19to102.Combustiblearticlestooclosetoaheatsourcewasthenextbiggestcause,at68incidents,adecreaseof1comparedto2018/19.Faultsinequipmentaccountedfor47incidents,whichisaslightincreaseof6additionalincidentscomparedto2018/19figureof41.TherewasaminorincreaseinthenumberofincidentsattendedcausedbyFaultyFuelSupplies,however,decreasesinotherincidentcategoriesnegatesthisslightincrease.


ACCIDENTALDWELLINGFIRESBYCAUSETYPE2018/19

2019/20

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12.21%Fault in equipment or appliance

TOP6ACCIDENTALDWELLINGFIRES BYCAUSESHOWN2019/20

Cooking – chip pan/deep fat fryer

8.31%

26.49%

Cooking – other cooking


c.Businesssafety

HFRShaverecentlyreviewedourRiskBasedInspectionProgrammetocreateamoreintelligentdatadrivenmodeltoensurewecarryoutinspectionsatthosepremiseswhichposethegreatestriskfromfire,ourinspectionswillcontinuetotargetpremisestoreducethatrisk.Foranyfiresafetydeficienciesfound,wewilltakeinformalorformalactiontoensurethatsuchpremisesaremadesaferforourcommunities.In2019/20weissued31formalnotices.

EmergencyresponsecrewshavenowcompletedmoredetailedBusinessSafetytrainingandsincethelastreportstartedtocarryoutBusinessSafetyactivities.

Fire Safety Enforcement

2018/19 2019/20

EnforcementNoticesIssued 8 10

ProhibitionNoticesIssued 12 17

AlterationNoticesIssued 3 4

FreefiresafetyinformationandguidancecanbeaccessedthroughtheYour Safety sectionofourwebsiteorbycontactingusdirectlyasdetailedinSection12.

https://humbersidefire.gov.uk/your-safety


H U M B E R S I D E F I R E A N D R E S C U E S E R V I C E P E R F O R M A N C E

a.Thepeopleweemploy

During2019/20weemployedover1000people,predominantlyinapermanentcapacity,butwealsousedtemporarystaffwherethatwasmoreefficient.Ourworkforcecanbebrokendownasfollowsoverthisperiod(thefiguresbelowtotal1048accountingforpaymentsmadetoindividualsofdifferingcontacttypeswhichexceedstheheadcountfigure1024).

S ICKNESSABSENCE (figuresexcludesecondments,careerbreaks,andcasuals)

Therehasbeenanincreaseintheaveragenumberofdaysabsentforallcontractgroups,from6.83in2018/19to8.24in2019/20. OurHRprofessionalsworkcloselywithlinemanagerstosupportandpromoteemployeewellbeingatworkandeffectivelymanageunreasonableabsence. Representedinthebarchartbelowaretheaveragenumberofdutydaysperpersonpercontractgroup.

6 .

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13.72

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2019/20

7.08

18.28

Full-Time Duty System

On-Call Duty System Control Room Support Staff

456 343 29 220


%SHORTTERMSICKNESS–AVERAGEDAYS/EMPLOYEEControlRoom

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%LONGTERMSICKNESS–AVERAGEDAYS/EMPLOYEEControlRoom

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47.26%

28.73%6.18%

17.83%

2019/20

47.33%

29.39%6.47%

16.81%

2019/20

Representedinthepiechartsbelowisthepercentagesplitofthetotalnumberofdutydaysforshort-andlong-termabsencebycontractgroup.


Thetop5reasonsforabsenceacrosstheorganisationduring2019/20were,MentalHealthAnxiety/Depression,MusculoSkeletalLowerLimb,MusculoSkeletalKnee,MusculoSkeletalBackandRespiratoryOther. ShorttermabsencecontinuestobeaddressedlocallyviamanagerssupportedbyHRServicePartnersandhasrecentlybeensubjecttoincreasedfocustoprovidemorerobustandtimelyinterventionandsupport.Itisnotablethatwhilstlongtermabsencehasincreased,shorttermabsencehasreducedacrosstheboardby6.44%(134dutydays).

Theincreaseinabsencesattributedtomentalhealthissues,whilstconcerning,indicatesthatwehavebeensuccessfulasaServiceinbreakingdownthestigmaattachedtothisimportanthealthissue,withmorestaffbeingpreparedtodeclareandseekhelpfortheirissues.

TheprofileandimportanceofmentalhealthhasalsobeenraisedwithintheServicepromptingmorestafftoseekhelpthroughtheBlueLightMentalHealthChampionsschemeandwiththelaunchoftheZeroTolerancetoBullyingcampaignwhichaimstoaddressthesourceofsomestressfulworkplaceissues.

Giventhelevelofabsenceattributedtomentalhealthissues,thisimportantissuewillremainahigh-profilematterandwillbesubjecttofurtherreviewviaourHealthandWellbeingSteeringGroupandviatargetedservicesprovidedbyOccupationalHealth.TheOccupationalHealthandWellbeingTeamrecognisetheimportanceofpromotingwellbeingandsupportingstaffduringperiodsofsicknessabsenceandontheirreturntowork.

Inordertoensurecontinued,appropriateandtimelymanagementofbothlongtermandshorttermabsences,theServicecontinuestoutiliseamulti-partyapproachvialocal/lineManagers,HumanResources,OccupationalHealthandSeniorManagement,allofwhomhaveasignificantparttoplayinthesupportofstaffandresolutionofabsenceissues.Thisapproachensuresfocusandconsistencyaremaintainedandprovidesclarityforallpartiesonthewayforwardfortheirindividualcasesortrendsthatmayoccur.

b.Ourhealthandsafetyrecord

AlthoughweprovideaFireandRescueServiceandsometimesmustoperateinhazardousenvironments,ourincidentsandinjuriestypicallyreflectmostotherindustries.Asmaybeexpected,wealsohaveotherlesscommoninjury/incidenttypesduetothenatureofsomeoftheemergencyworkundertaken;suchasexposuretofireorheat.Everyreportedaccidentisappropriatelyinvestigatedtoallowlessonstobelearntforfutureimprovementtowardsasaferworkingenvironmentforallstaff.

INJURIESANDNEARMISSES

Injuriessustainedat,orwhilerespondingto,emergencyincidents,arelessfrequentthanthosesustainedduringtrainingandotherroutineactivities.Thisindicatesthatsafetyandsupervisionontheincidentgroundareeffective.

Mostinjuriesduring2019/20occurredduringtrainingactivities.Wearecommittedtotrainingourstaffatanappropriateleveltotheunpredictableemergencysituationstheyarelikelytoencounter.Itismoreimportantthanevertoensurethatthistrainingisasrealisticaspossible.


However,theproportionaterisksstaffareexposedtomustbecontrolledandjustifiedintermsofequippingthemwiththeskillstobecomesaferfirefighters.Thesafetyofallouremployeesisofparamountimportanceduringanyactivitiesundertaken.Wemustcontinuetoensurethatallourduties,includingthoseoutsideofincidentresponse,areadequatelysupervisedandresourcedtopreventevenslightinjuries.

Nearmissesarelowerthanlastyearandwedoactivelyencourageouremployeestoreportallsuchoccurrences.Ideally,wewouldliketoseeNearMissesincreaseevenfurtherinproportiontoreportedaccidentsandincidents.

INJURIESANDNEARMISSES

Nearmiss Trainingrelatedinjuries

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activities

Fireattendedincidentinjuries

Physicaltrainingrelated

injuries

Specialservice

attendedincidentinjuries

RTCattendedincidentinjuries

2018/19

2019/20

204

132

46

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INCIDENTSBYCAUSE2018/19

2019/20

INCIDENTSBYCAUSE

Thethreehighestspecifictypesofincidentsare‘Slipped,trippedorfellonthesamelevel’,‘Hitbyamoving,flyingorfallingobject‘and‘Exposedto,orincontactwith,aharmfulsubstance’.Theseincidentsarespreadacrossbothoperationalandsupportstaff.‘Slipped,trippedorfellonthesamelevel’and‘Hitbyamoving,flyingorfallingobject’arethetoptwocausesofincidentreportedintheUKasperHSEstatistics.

AsaServicewehaveseenanincreaseinthereportingofincidentscategorisedas‘Exposedto,orincontactwith,aharmfulsubstance’duetoanincreasedawarenessacrossoperationalstaffinrelationtotheriskfromfirecontaminantsandaseriousincidentwhichoccurredduringthewinter.

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OURVEHICLEFLEET

Ourfleetofvehiclesisusedforawidevarietyofpurposes,notjustrespondingtoemergencyincidents,butforawiderangeofotheractivitiessuchaspublicsafety,training,generaltransportetc.

Currentlythefleetis100%dieselpowered.Wecontinuetomaintainourownstocksofdieselfuelatstrategiclocations,thisisprimarilytoensureahighlevelofresilience.Astheyarefuelledlocallythisalsohastheeffectofreducingourcarbonfootprint,andensureswearealwaysreadyandabletorespond,whilethebulkbuyingoffuelisalsosignificantlymoreeconomical.

OurServiceisheavilyreliantonvehicles,fromsmalleconomicalcars,tospecialistrescuevehiclesandtraditionalfireengines.Weremainactiveinencouragingandmonitoringtheefficientuseofourfleet,usingavehicletelematicssystemtosupportthisapproach.Thisalsoensuresallvehiclesareusedmoreeffectivelyandinadditiontothis,anyvehiclesprocuredbytheServicenowcomewithbluetechnology(AdBlue),tohelpreducedamagetotheenvironmentfromNitrogenOxide(NOx)includingNitrogenDioxide(NO2).

WehaverecentlystartedworkingwiththeEnergySavingTrustandLeasePlanwhoareprovidingadviceandguidanceinhelpingusmovesomeofthefleettomoreenvironmentallyfriendlyfuelsources,electricvehiclesandprovidethenecessaryassociatedinfrastructure.Totalfuelusagethisyearsawafallfrom306,781litresin2018/19to288,667-adecreasein18,114litresused.

Thetotalmileageforallvehicleswithinthefleethasalsodecreasedinlinewithfuelusage,fallingtojustunder1.05millionmiles,fromthe1.32millionrecordedin2018/19,areductionof270,000miles.

c.Howweimpactuponourenvironment

288667

2019/202018/19

DIESEL(LITRES)

306781


WATERANDENERGYUSE

AtfirstglancetheHumbersideFireandRescueServiceenergyusagehasincreasedslightlyoverlastyear,thisbeingthefirstincreaseinthepastthreeyears,whichmaywellbeduetoacolderwinterormildersummeroverthisreportingperiod.Furthermore,withtheintroductionofautomaticmeterreadingbeinginstalledinourpremiseswecanmoreaccuratelydetermineourusage.AlthoughfiguresareupslightlyitremainsapriorityforHumbersideFireandRescueServicestodrivedownenergyusage.OverthepastyeartheServicehasundertakenseveralrefurbishmentprojects.

(Figuresshowingwaterusagearefordomesticuseonly,notfirefightingortraining).

WATER(M 3)

2019/202018/19

1157910975

ELECTRICITY(Kw/h)

2019/202018/19

19479461899094

4924800

GAS(M 3)

2019/202018/19

4596312


d.Ourfinances

Since2011/12theAuthorityhassufferedacirca40%reductioninexternalfundingwhichequatestoapproximately£11.5m.DespitethesesignificantchallengestheAuthoritycontinuestotakeaveryprudentapproachtoitsfinances.Tothisend,£11.5mofefficiencieshavebeenimplementedovertheyears2011to2019.

Historically,theAuthorityhaslivedwithinitsmeansanddeliveredamodestunderspendinrecentyears.The2019/20financialyearhasseentheAuthoritydeliverasmalloverspendwhichsignifiesatighteningofavailablefinancialresourcescoupledwithanincreaseincostpressures,e.g.thecostsassociatedwiththerecruitmentandtrainingoffirefightersandpressurefromannualpayawardsforstaff.

TheAuthority’spositionoverthemedium-termissound,butcarefulattentionwillneedtobepaidtoanycostpressuresarisingandanychangestothefundingmechanismthatisusedbyGovernmentforFireandRescueServices.Themedium-termpositionwillbekeptundercontinuousreviewparticularlyinthecontextoftheService’sresponsetothecurrentCovid-19pandemic.Limitedcostswereincurredinthe2019/20financialyearbuttheexpenditureismoresignificantmovingintothe2020/21financialyear.

GovernmenthasallocatedfundingtoLocalAuthoritiesandFireandRescueServicestohelpmeetthesecosts(£919kallocatedtoHumbersideFireAuthority).TheimpactsbeyondtheimmediatefuturemayalsobeontheAuthority’sprecept/counciltaxincomeifcollectionratesareadverselyimpactedbytheCovid-19pandemic.Thiswillbemonitoredcarefullyduring2020/21.

In2019/20,theAuthorityreceivedRevenueSupportGrantandanallocationofpooledNationalNon-DomesticRatesdirectlyfromCentralGovernment.ItalsosetsaPrecept(counciltax)throughouttheHumbersideareaforthebalanceofitsexpenditurerequirements.ThePreceptsetfor2019/20was£23.99m(2018/19was£21.97m)whichequatedtoaCouncilTaxBandDEquivalentof£84.94(2018/19was£82.51).

PreceptandCollection FundSurplus

NNDR

TransfersinfromReserves, Charges&Interest

BusinessRatesfrom LocalAuthorities

TOTALINCOME-£48.7M

£23.3m £16.8m £4.9m £3.7m


BUDGETOUTTURNPOSITION

Incomeof£48.677mwasreceivedbytheAuthorityofwhich£48.696mwasincurredonexpenditureduring2019/20leavingadeficitof£19k. PAYVARIANCES

During2019/20,theoverallpayvarianceonFull-Timefirefighter,On-Callfirefighterandsupportstaffpaywasanunder-spendof£236k.Thiswasduetoacombinationofhavinganumberofsupportpostsvacantaswellaslowerpensioncontributionsasstafftaperedintothe2015FirefightersPensionScheme.

Pensions–EmployerContributions

RunningExpenses

Salaries&Wages

RevenueContributiontoCapital,TransfertoReserves,MRP&DebtInterest

TOTALEXPENDITURE-£48.7M

£6.6m £2.6m£29.5m£10m


2019/20CAPITALEXPENDITURE£2.3MBuildingWork

VehicleReplacement

OperationalEquipment

ITReplacement

£1.0m £0.7m£0.1m£0.5m

NONPAYVARIANCES

During2019/20,theoverallvarianceacrossallnon-paybudgetswasanover-spendof£667k.Thiswasprimarilyduetoadditionalrepairsandmaintenanceoffirefighterkitduetotheage,purchaseofadditionalITequipmentandsoftware.

INCOME

During2019/20theAuthorityreceived£453kadditionalincomerelatingmainlytostaffsecondments,theHullFallsInterventionResponseSafetyTeam,theRoadSafetyteam,deliveryofBTECcoursesandrentalofPPEandplanttoHFRSolutions.

CAPITALEXPENDITURE

During2019/20£2.3mwasinvestedincapitalprojects.Theseprojectsincludevariousbuildingworksacrosstheestate,replacementprogrammesforvehicles,operationalequipmentandITreplacement.(AmoredetailedbreakdownisprovidedinAppendix3)whereisthis??.


Thefollowingtableshowsthenumberoftimesastationresourcehasbeenrecordedasinattendanceatanincidentanddo notdirectlyrelatetothenumberofincidentsthatoccurinandaroundourServicearea;i.e.asingleincidentcouldbeattendedbymultiplestations.

I N C I D E N T A C T I V I T Y B Y U N I TA R Y A U T H O R I T Y

7 .

KINGSTON UPONHULL

TotalIncidents attended2019/20

FalseAlarmdueto

Apparatus

FalseAlarmGoodIntent

FalseAlarm

Malicious

ChimneyFire

PrimaryFire

SecondaryFire

SpecialService

CoResponder

SpecialServiceMedical

(FallsTeam)

IncidentsinotherService

Area

Total Incidents Attended

393 88 15 1 161 96 220 0 0 0 974

334 95 16 2 132 179 207 0 0 0 965

34 199 17 0 77 761 229 0 0 0 1317

439 150 14 2 219 265 307 0 0 1 1397

254 77 20 1 120 175 150 0 0 0 797

195 69 9 1 129 214 157 0 885 0 1659

1649 678 91 7 838 1690 1270 0 885 1 7109

HU

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TYPEOFINCIDENTS

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FalseAlarmdueto

Apparatus

FalseAlarm

GoodIntent

FalseAlarm

Malicious

ChimneyFire

Primary Fire

SecondaryFire

SpecialService

FirstResponder


Area


299 173 16 2 234 202 368 0 5 1299

7 48 5 0 23 90 51 0 0 224

58 28 1 1 55 46 108 0 1 298

2 13 0 0 12 29 23 0 0 79

366 262 22 3 324 367 550 0 6 1900

PE

AK

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TYPEOFINCIDENTS

NORTHEASTLINCOLNSHIRE

TotalIncidents Attended2019/20

IMM

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FalseAlarmdueto

Apparatus

FalseAlarmGoodIntent

FalseAlarm

Malicious

ChimneyFire

PrimaryFire

SecondaryFire

SpecialService

CoResponder

SpecialServiceMedical

(FallsTeam)


Area


393 88 15 1 161 96 220 0 0 0 974

334 95 16 2 132 179 207 0 0 0 965

34 199 17 0 77 761 229 0 0 0 1317

439 150 14 2 219 265 307 0 0 1 1397

254 77 20 1 120 175 150 0 0 0 797

195 69 9 1 129 214 157 0 885 0 1659

1649 678 91 7 838 1690 1270 0 885 1 7109


NORTHLINCOLNSHIRE


FalseAlarmdueto

Apparatus

FalseAlarm

GoodIntent

FalseAlarm

Malicious

ChimneyFire

Primary Fire

SecondaryFire

SpecialService

FirstResponder


Area


34 14 1 1 32 16 45 16 0 159

214 138 19 1 189 251 308 0 0 1120

1 1 0 1 7 7 11 0 2 30

14 16 0 1 32 15 45 523 5 651

2 3 2 0 13 7 11 21 2 61

30 13 0 1 21 12 29 208 0 314

40 21 0 2 23 17 44 0 2 149

335 206 22 7 317 325 493 768 11 2484

BA

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TYPEOFINCIDENTSW

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EASTRIDING


FalseAlarmdueto

Apparatus

FalseAlarm

GoodIntent

FalseAlarm

Malicious

ChimneyFire

Primary Fire

SecondaryFire

SpecialService

FirstResponder


Area


146 37 1 0 37 42 108 4 0 375

72 19 0 1 52 22 53 0 0 219

40 11 1 3 40 8 41 105 0 249

49 11 1 7 26 10 44 0 0 148

153 63 8 4 68 78 195 254 1 821

59 19 1 6 35 20 48 48 0 236

47 12 1 0 17 8 35 0 0 120

65 14 0 1 19 16 22 61 0 198

47 7 3 1 13 4 18 0 0 93

BE

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BR

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LIN

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NB

RID

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GTO

N

TYPEOFINCIDENTS

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IEL

DM

AR

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T

WE

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TON

HO

RN

SE

AW

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NS

EA

PAT

RIN

GTO

N

FalseAlarmdueto

Apparatus

FalseAlarm

GoodIntent

FalseAlarm

Malicious

ChimneyFire

Primary Fire

SecondaryFire

SpecialService

FirstResponder


Area


34 14 1 1 32 16 45 16 0 159

214 138 19 1 189 251 308 0 0 1120

1 1 0 1 7 7 11 0 2 30

14 16 0 1 32 15 45 523 5 651

2 3 2 0 13 7 11 21 2 61

30 13 0 1 21 12 29 208 0 314

40 21 0 2 23 17 44 0 2 149

335 206 22 7 317 325 493 768 11 2484


FalseAlarmdueto

Apparatus

FalseAlarm

GoodIntent

FalseAlarm

Malicious

ChimneyFire

PrimaryFire

SecondaryFire

SpecialService

FirstResponder


Area


40 21 0 1 33 25 49 0 0 169

72 36 2 2 56 32 90 148 12 450

12 4 0 0 15 4 17 230 1 283

64 15 1 2 31 12 295 39 0 459

866 269 19 28 442 278 1015 889 14 3820

TO

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EASTRIDINGDISTRICTCONT.


TYPEOFINCIDENTS


SpecialServiceIncidents

EffectiveEntry/ExitNoactiontaken (notfalsealarm)


Barton 4 5 14

Scunthorpe 50 43 85

Crowle 0 1 1

Epworth 9 2 14

KirtoninLindsey 0 0 6

Winterton 5 3 9

Brigg 8 4 10

Totals 76 58 139




PeaksLane 63 45 51

CleethorpesTRV 26 15 7

ImminghamEast 8 6 37

WalthamTRV 13 3 2

Totals 110 69 97




HullCentral 30 20 37

HullNorth 13 15 83

HullNorthTRV 112 89 9

HullWest 58 43 53

HullEast 21 17 29

Bransholme 18 17 23

Totals 252 201 234

FURTHER BREAKDOWNOFSPECIFICSAMPLEOFSPECIALSERVICECATEGORIES




Beverley 16 25 21

Brough 5 1 16

MarketWeighton 5 2 16

Pocklington 6 1 20

Bridlington 47 31 26

Driffield 9 4 17

Hornsea 8 5 5

Withernsea 8 1 3

Patrington 6 0 2

Preston 9 5 7

Goole 13 9 18

Snaith 2 0 5

Howden 5 0 13

Totals 139 84 169

FalseAlarmdueto

Apparatus

FalseAlarm

GoodIntent

FalseAlarm

Malicious

ChimneyFire

PrimaryFire

SecondaryFire

SpecialService

FirstResponder


Area


40 21 0 1 33 25 49 0 0 169

72 36 2 2 56 32 90 148 12 450

12 4 0 0 15 4 17 230 1 283

64 15 1 2 31 12 295 39 0 459

866 269 19 28 442 278 1015 889 14 3820


S C R U T I N Y A N D T R A N S PA R E N C Y

8 .

HMICFRSconfirmedtheirtimetableforthe2020/2021Inspectionprogrammeforall45FireandRescueServices.

However,allHMICFRSinspectionactivityisnowsuspendeduntilfurthernoticeduetothepandemic.

b.HMICFRSStateofFireReport2019

SirThomasWinsorHMICFRSreporttotheSecretaryofStateundersection28BoftheFireandRescueServicesAct2004,containedhisassessmentofthesectorinEngland,basedonfindingsfromtheinspectionscarriedoutbetweenJune2018andAugust2019. Thereportconcludedwithfourprinciplenationalsectorrecommendationswithassignedtimeframes.InaproactiveapproachtheServicehasassessednotonlythefourrecommendationsbutthewidercontextandthemesarisingfromthereportintegratingsubsequentlearningintotheServiceImprovementPlan.

c.ServiceImprovementPlan(SIP)

TheSIPdocumentshowHFRSareaddressingtheidentified17‘Areasforimprovement’statedinthe2018–2019HMICFRSInspectionReport.ThisrationalehasevolvedallowingtheSIPtobecomealivedocumentcapturingfurtherareasoffocusinformedbythefollowingsources;

• OrganisationalLearning

• OrganisationalHealthSurvey

• HMICFRSStaffSurvey

• Specificprojects,reportsandsurveys(i.e.StateofFireReport)

ProgressagainstallactionsintheSIParesubjecttoreviewandscrutinywithinServiceDirectorate,StrategicandAuthoritymeetings.

d.GrenfellTowerinquiry

ThegovernmentsinquiryintothetragedyoftheGrenfellTowerFireisdividedinto2phases.InOctober2019the‘GrenfellTowerInquiry:Phase1Report’waspublished,examiningwhathappenedonthenightofthefire,tobefollowedbyPhase2whichwillinvestigatethewidercontextoftheincident.

a.HerMajesty’sInspectorateofConstabularyandFire&RescueServices(HMICFRS)

Fire & Rescue Service Effectiveness, efficiency and people 2018/19 An inspection of Humberside Fire and Rescue Service


WiththePhase1ReportheavilyfocusednotonlyontheactionsoftheLondonFireBrigade,buttheentiresector,theServicecreatedanAreaManagerpositioninJanuary2020tocommencepreliminaryworkinanticipationofresultinggovernmentdirectives.Thecontextofthisworkincludedanalysisofthefindingsofthereport,liaisonwithotherServicesandthedevelopmentofaServiceactionplan.Outcomesofthisworkwillbereportedasrequiredmovinginto2020/2021.

e.FreedomofInformation

TheFreedomofInformationAct2000providesaccesstoinformationheldbypublicauthorities.

Itdoesthisintwoways:

• publicauthoritiesareobligedtopublishcertaininformationabouttheiractivities;and

• membersofthepublicareentitledtorequestinformationfrompublicauthorities.

*Pleasenotethatassomerequestscontainmorethanonepart,theabovefiguresmayadduptomorethanthetotalnumberofFOIrequests.

AllFreedomofInformationrequestsareavailabletoviewonourwebsite.

AnyoneintheUKhasthelegalrighttofindoutwhatinformationisheldaboutthembyorganisationsandaskforacopyfreeofchargewithinonecalendarmonth.ThisisknownasaSubjectAccessRequest(SAR).

HumbersideFire&RescueServicetakesprideinrespondingtorequestspromptlyandaccurately.

From1April2019to312020MarchHumbersideFireandRescueServicereceived1SubjectAccessRequest.

SummaryofFreedomofInformationApplications

84 Informationprovided.

6 Informationnotheld.

0 Overthelimitatwhichwearenotobligatedtoreleasetheinformation.

2 AnsweredoutsideofFOIRegulations.

5 Informationalreadyavailableelsewhere.

Allansweredwithin20workingdaysasstatedbyFreedomofInformationlegislation.

SummaryofSubjectAccessRequests

1 Informationprovided.

Answeredwithin1monthasstatedbySubjectAccessRequestlegislation.

https://humbersidefire.gov.uk/about-us/access-to-information-1/freedom-of-information/freedom-of-information-request-responses/2019-freedom-of-information-responses

IncidentCategoryAllEnglishFireand

RescueServicesComparedto

2017/18HumbersideFireand

RescueServiceComparedto

2017/18

Allprimaryfires 182,825 9% 1460 6%

Deliberateprimaryfires 19,766 8% 571 3.5%

Deliberatesecondaryfires 63,427 7% 2263 3%

AccidentalDwellingFires 26,539 4% 410 8%

Totalfirefatalities 253 25% 1 75%

FirefatalitiesduetoAccidentalDwellingFires

196 26% 1 67%

Totalnon-fatalfirecasualties 3145 5% 26 30%


B E N C H M A R K I N G

TheMinistryofHousing,CommunitiesandLocalGovernment(MHCLG)producesannualFireStatisticsforEnglishFireandRescueServices,intheformofaFire Statistics Monitor (need new link).Weusethisdatatoprovideanindicatorofourperformancetrendsmeasuredagainstthenationalaverage.Whilstnationalbenchmarkingdataisalwaysofinterestitisdifficulttomeasurelikeforlikeintermsofwhatisbeingmeasured,therefore,suchdataisonlyusedforanindicationofwherewearecomparedtootherFireandRescueServices.

To date: National statistics have not been updated and provided for 2018/19. This data is expected during September 2019.

9 .

FIRESTATISTICSMONITOR2018/19


H O W C A N YO U M O N I T O R O U R P E R F O R M A N C E ?

WereportourperformancetoHumbersideFireAuthorityforscrutinyonaquarterlybasisinSeptember,December,FebruaryandJune(AnnualPerformanceReport).Our‘QuarterlyPerformanceandRiskReports’includethepreviousthreemonthsdataforperformancemeasuredagainstServicePerformanceIndicators,RiskandOpportunityRegistersandStrategicProjects.The‘QuarterlyPerformanceandRiskReports’arepublished,withanyothernon-exemptHumbersideFireAuthoritymeetingpapers,onourwebsite (need new link).

G LO S S A R Y

Co-responder/ First responder Afirefightertrainedinemergencymedicalcarewhorespondstomedical emergenciesinabespokevehicle.

CS CommunitySafety

EMS EnvironmentalManagementSystem

FAGI FalseAlarmwithGoodIntent.Thisoccurswheresomeonegenuinely believestheretobeanincidentwhichrequiresthefireservicebutare mistaken.E.g.abonfireinagardenwhichmakesitlooklikethehouseison firefromthefront.

FDIP FireDeathsandInjuryPanel

HFRS HumbersideFireandRescueService

HMICFRS HerMajesty’sInspectorateofConstabularyandFire&RescueServices

IRMP IntegratedRiskManagementPlan

MHCLG MinistryofHousing,CommunitiesandLocalGovernment

Property/ Primary Fire Afireinvolvingpropertyofhighvalueorliferiski.e.dwelling,buildingorcar.

RBIP RiskBasedInspectionProgramme

Small/ Secondary Fire Afireinvolvingpropertyoflesservaluei.e.wheeliebin,rubbishortree.

Special Service Non-fireincidenti.e.LiftRescue,RoadTrafficCollisionorWaterRescue

TRV TacticalResponseVehicle.Smallerthanastandardfireengine.Crewedby twofirefighterswhichcanachieveaquickerresponsetospecificincidents thuspreventingasituationfromescalating.

1 0 .

1 1 .


ONLINE:

www.humbersidefire.gov.uk

EMAILUSAT:

[email protected]

FOLLOWUSONTWITTER:

www.twitter.com/humbersidefire

FOLLOWUSONFACEBOOK:

www.facebook.com/humbersidefireandrescue

AllsafetyenquiriesshouldbemadeinthefirstinstancetothePublicSafetyCentreEmail:[email protected].

POSTALADDRESS:

Service HeadquartersSummergrovesWayKingstonuponHullHU47BBTel:01482565333

COMPLAINTSPROCEDURE

AnycomplaintsagainsttheServiceweprovidecanbemadeinwritingto:

The Complaints ManagerServiceHeadquartersSummergrovesWayKingstonUponHullHU47BB

[email protected](01482)565333andaskingfortheComplaintsManager.

LOCALGOVERNMENTOMBUDSMAN

Weendeavourtodealwithallourcomplaintsinasatisfactorymanner,however,wherethisisnotachievedyoushouldseekindependentadviceorcontact:

The Local Government Ombudsman BeverleyHouse 17ShiptonRoad York YO305FZ Tel:01904380200

1 2 . C O N TA C T D E TA I L S

http://www.humbersidefire.gov.uk

mailto:[email protected]


http://www.twitter.com/humbersidefire

http://www.twitter.com/humbersidefire

http://www.facebook.com/humbersidefireandrescue

http://www.facebook.com/humbersidefireandrescue





O T H E R D O C U M E N T S

Weprovidelinkstootherrelevantplanningdocumentsviaourwebsiteat:

www.humbersidefire.gov.uk.

Alternatively,wewelcomerequestsviaanyofthecontactdetailsprovidedintheprevioussection.YoumaybeinterestedinthefollowingdocumentsthatrelatetothisAnnualPerformanceReport:

• Strategic Plan• Integrated Risk Management Plan• Medium Term Financial Plan

Wewelcomeyourquestionsregardingourperformance;contactdetailsareprovidedinsection12ofthisReport.

1 3 .

http://www.humbersidefire.gov.uk.

https://humbersidefire.gov.uk/about-us/our-vision/our-plans

https://humbersidefire.gov.uk/about-us/our-vision/our-plans

https://humbersidefire.gov.uk/about-us/financial-information

Humberside Fire and Rescue ServiceSummergrovesWayKingstonuponHullHU47BB

Tel: 01482 565333www.humbersidefire.gov.uk

Followus

http://www.humbersidefire.gov.uk

Documents

HUMBERSIDE FIRE AUTHORITY ANNUAL PERFORMANCE … · Se necessitar desta informação numa outra língua ou formato, por exemplo em Braille, áudio ou letras grandes, pode solicitar