Human_Factors_in_Aviation.ppt

Embed Size (px)

Citation preview

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    1/49

    A good day, or a bad day at the office Depending on your perspective

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    2/49

    Human Factors in Aviation

    Design Delegation Holders, 20 October 2005

    Dr Dougal Watson

    Principal edical Officer

    !ivil Aviation Authority

    "o#er Hutt $e# %ealand

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    3/49

    A good day at the office&

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    4/49

    Human Factors:What's it (ean)

    Hu(an *actors in action+ On the #ay to Aucland this (orning-

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    5/49

    Human Factors:What's it (ean)

    What is Human Factors

    and what is it not?

    Human Factors = Ergonomics

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    6/49

    Human Factors:

    Design engineering

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    7/49

    Human Factors:

    Definition 1

    . Hu(an *actors is the scientific discipline

    concerned #ith the understanding of

    interactions among humans and otherelements of a system, and the profession that

    applies theory, principles, data and (ethods

    to design in order to opti(i/e hu(an #ell

    being and overall syste( perfor(ance-

    1nternational rgono(ics Association 3http+44###-iea-cc

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    8/49

    Human Factors:

    Definition 2

    . 6Hu(an *actors is about people+ it is about people

    in their #oring and living environ(ents, and it is

    about their relationship #ith e7uip(ent,procedures, and the environ(ent- 8ust as

    i(portantly, it is about their relationships #ith

    other people --- 1ts t#o ob9ectives can be seen assafety and efficiency-::

    1!AO !ircular 22;

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    9/49$ot such a good day at the office&

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    10/49

    Human Factors:

    Definition 3

    . Why do s(art people do dangerous 4

    du(b things)

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    11/49

    Human Factors:

    Invoves humans!

    pect

    errorfree hu(an perfor(ance-? @happell

    Wieg(ann,1997.

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    12/49A bad day at the office&

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    13/49

    Human Factors:

    Wh" dosmart #eo#e do dangerous $ dum% things?

    B >cessive Worload

    . Physical and cognitive effort involved in tas perfor(ance-

    B "ac of @ituation A#areness

    . What's going on)

    . What's liely to happen ne>t)

    . What #ill happen if 1 tae a particular action)B >cessive @tress, *atigue, Cncertainty, etc-

    . 1(pacts perceptual(otor perfor(ance, decision(aing, etc-

    B Di(inished Attention

    . oo (uch to attend to at once 3overload

    . oo little to attend to for too long 3underloadB Poor ea(#or and !o((unication

    . Often due to poor layout of #or space and4or poor layout of co((and andco((unication structure

    B Euality engineering can help avoid virtually all of these proble(s

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    14/49

    Human Factors:

    Avoiding Errors!

    . &an' design' manufacture' and im#ement

    s"stems that:

    B Ctilise hu(an capabilities=

    B !ater to hu(an li(itations+. Fedundancies=

    . "ayered defences=

    . *ailsafe design etc etc etc

    . (rain ) e*ui# humans to:B Ctilise the syste(=

    B Fecognise and (ini(ise their li(itations=

    B "earn fro( errors-

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    15/49

    $ot a good day at the office&

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    16/49

    Human Factors:

    Domains within Human Factors

    . PhysicalB anato(ical, anthropo(etric, physiological and bio(echanical

    characteristics as they relate to physical activity

    . !ognitive

    B (ental processes, such as perception, (e(ory, reasoning, and(otor response, as they affect interactions a(ong hu(ans andother ele(ents of a syste(

    . OrganisationalB opti(i/ation of sociotechnical syste(s, including their

    organi/ational structures, policies, and processes

    . @o(e#hat artificial delineation, in part reflecting the trainingbacground of the practitioners

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    17/49

    Human Factors:

    Who does Human Factors?

    . ultiDisciplinary H* @pecialists

    . @o(e+BPsychologists

    Bngineers

    BDoctors

    BGinesiologists

    BFetrained @ub9ect atter >perts es, it ispossible to retrain engineers 3pilots anddoctors

    B@cientists

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    18/49

    Another bad day at the office&

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    19/49

    Human Factors:

    What is not Human Factors?

    .

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    20/49

    Human Factors:

    Wh" isn+t ever"one doing it?

    .

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    21/49

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    22/49

    Human Factors:

    What a%out aviation?. Over the past K0 years, over L0M

    of accidents and incidents #ere

    related to the hu(an ele(ent and

    #ere largely preventable through

    the proper application of Hu(an

    *actors principles-

    . 1f the accident or incident rate is

    to be decreased, hu(an factors(ust be better understood and the

    no#ledge (ore broadly applied-

    http+44###-ca(i-9ccbi-gov4AAN004N04N00AirH*I-ht(l

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    23/49

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    24/49

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    25/49

    Human Factors in Ever"da" ,ife:

    -edicine

    ,et he who is without sin .. @i> accidents involving (assive radiation overdose to

    patients 3L5 L;

    . herac25 radiation treat(ent device

    . !ontrolled re(otely

    .

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    26/49

    Human Factors in Ever"da" ,ife:

    Foot#aths

    (hings that get in "our wa"!

    . People usually follo# footpaths #hen

    they're convenient-

    . any people tae the path of leastresistance-

    . ae a hint fro( people:s behaviour-

    . What does the savvy civil engineer orbuilder do)

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    27/49

    Human Factors in Ever"da" ,ife:

    /entre High0-ounted to# ,ights

    Human Factors innovation

    . $@I esti(ates T0 (illion savings

    pa 9ust in property da(age-

    . Also (any (illions in (edical costssaved-

    . T5 (illion spent in develop(ental

    research and regulatory progra(s-

    . What !*O #ouldn't see theattractiveness of over T billion annual

    return on a T5 (illion oneoff

    invest(ent)

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    28/49

    A great day at the office&

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    29/49

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    30/49

    Human Factors in Ever"da" ,ife:

    /a /entre /4( Dis#a"

    Human Factors innovation

    . i>edcase te>t, plus highlighting

    of selected listing-

    . @aved N00(s in average call

    operating ti(e-

    . ranslated to T2-K (illion per year-

    . @(all invest(ent, s(all obviousi(prove(ent, good return at the

    botto(line-

    ail Io> Fentals U Foselle Fd @!HACICFV N0U ;0L LU5;05

    ail Io>es etc

    LUN Ar lington Heights Fd "G VFOJ J1""AV N000; ;0L 5N2

    ;K W Volf Fd OC$ PFO@P! N005N ;0L NK0;;LL

    UL Hay Day Foad IC**A"O VFOJ N00N ;0L 2UK5N;LU0 W ain @t "AG %CF1!H N00K; ;0L K5;0N0

    2N ast Wing HO**A$ @A@ N05 ;0L U0KK02

    LUN Ar lington Heights Fd "G VFOJ J1""AV N000; ;0L 5N2

    ;K W Volf Fd OC$ PFO@P! N005N ;0L NK0;;LL

    UL Hay Day Foad IC**A"O VFOJ N00N ;0L 2UK5N;

    LU0 W ain @t "AG %CF1!H N00K; ;0L K5;0N0

    2N ast Wing HO**A$ @A@ N05 ;0L U0KK02

    ;K W Volf Fd OC$ PFO@P! N005N ;0L NK0;;LL

    UL Hay Day Foad IC**A"O VFOJ N00N ;0L 2UK5N;

    LU0 W ain @t "AG %CF1!H N00K; ;0L K5;0N0

    2N ast Wing HO**A$ @A@ N05 ;0L U0KK02

    A1" IO F$A"@ U FO@"" FD @!HACICFV N0U ;0L LU5;05

    A1" IO@ !

    LUN AF"1$VO$ H1VH@ FD "G VFOJ J1""AV N000; ;0L 5N2

    ;K W VO"* FD OC$ PFO@P! N005N ;0L NK0;;LL

    UL HA DA FOAD IC**A"O VFOJ N00N ;0L 2UK5N;

    LU0 W A1$ @ "AG %CF1!H N00K; ;0L K5;0N0

    2N A@ W1$V HO**A$ @A@ N05 ;0L U0KK02

    LUN AF"1$VO$ H1VH@ FD "G VFOJ J1""AV N000; ;0L 5N2

    ;K W VO"* FD OC$ PFO@P! N005N ;0L NK0;;LL

    UL HA DA FOAD IC**A"O VFOJ N00N ;0L 2UK5N;

    LU0 W A1$ @ "AG %CF1!H N00K; ;0L K5;0N0

    2N A@ W1$V HO**A$ @A@ N05 ;0L U0KK02

    ;K W VO"* FD OC$ PFO@P! N005N ;0L NK0;;LL

    UL HA DA FOAD IC**A"O VFOJ N00N ;0L 2UK5N;

    LU0 W A1$ @ "AG %CF1!H N00K; ;0L K5;0N02N A@ W1$V HO**A$ @A@ N05 ;0L U0KK02

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    31/49

    Human Factors in Ever"da" ,ife:

    /ar eat Ad5ustment

    /ontros with une#ected function!

    . Want to slide the seat bac) Feach do#n

    and pull the lever-

    . "ever 7uicly detaches the #hole seat-

    . $oone liely to #ant to detach a seat #hile

    sitting in it- ove the control to so(e#here

    it can't be reached #hile sitting-

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    32/49

    Human Factors in 6not eact"7 ever"da" ife:

    @huttle !ocpit

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    33/49

    This display is a work-in-progress which needs to undergo testing and evaluation. Even after revisions, it might not be implemented on the shuttle because of budget constraints or other factors.

    8enefits:

    . he subsyste(s are

    separated 3e-g-, landing gear,

    braes, drag chute-

    . 1(portant infor(ation3landing gear is displayed at

    the top-

    . !olorcoding separates

    different co(ponents such as

    labels and data-. Offno(inal ele(ents are

    colorcoded-

    Ir 1sol 2

    "V >t

    2

    "V >t 1sol

    $ose Deploy

    2 U

    42 42 *ull

    Iraes

    !DF P"

    Ar(

    Dpy

    8et

    @@ Fepo

    *ail

    ain Deploy

    $W@ $W@ 2

    Pyro

    Pyro 2

    "V >t 2$W@ @4J

    Ir

    1so

    Ir

    1so U

    Ir

    1so 2

    *AUan

    P@*A2an

    P@*Aan

    P@

    *Aan

    P@ *A2an

    P@

    P@P@P@

    $W@ *ail

    "anding Vear

    Iraes Drag !hute

    Hyd "anding -- 393 -E( 19$19:;:3;Hyd "anding -- 393 -E( 19$19:;:3;

    " V F V

    Hyd OI 1I 1I OI

    U @ @ @ @

    2 U @ @ @ @

    " F

    Irae Press" F

    $ose @ @ @ @

    n 1I @ @ @ @

    OI @ @ @ @

    ire Press

    @huttle APC Display3offno(inal conditions

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    34/49

    Human Factors in 6not eact"7 ever"da" ife:

    !hallenges on 1@@ for (ergency scape

    . &ro%em < Disorientation ) ac of I architectura awarenessB Disorientation reported on 1@@ in $ode , as #ell as ir

    B Onorbit is the first e>perience #ith the entire layout of 1@@

    B Jisiting !re#s #ill not have ti(e to learn the 1@@ layout

    B Disorientation can increase translation ti(e and i(pact efficiency safety

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    35/49

    @olution+ Phosphorescent (ergency gress Path

    Placards

    Icons ) Arrows 1ndicate distinct (ultiple egress

    paths to the specific vehicles 1cons te>t provide redundant

    cueing Adaptable to location #ithin 1@@ Fussian e>t for the @oyu/ #hen

    used in the *VI and @

    &hos#horescent Self-illuminated relative to

    surroundings *acilitate identification in reduced

    visibility conditions !hange out every 2 years

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    36/49

    Human Factors in Aviation:

    /1;9

    QHu(an *actors' not

    al#ays right-

    . Hu(an *actors e>pert

    analysis-

    . 1nconsistent design #rt

    throttle and carbie heat

    controls-

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    37/49

    How Cessna 150s

    are made

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    38/49

    Human Factors in Aviation:

    "ight aircraft e(ergency fuel (anage(ent

    . /hecing or changing fue su##" in an emergenc"?

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    39/49

    Human Factors in Aviation:

    3; ) 3; 8onan>as

    /hange fue tan in an

    emergenc"!

    . *uel control handle under the front

    of the pilot seat, on the left beside

    cabin #all

    . @eat often needs to be slid bac to

    access control

    B specially for a shortass pilotlie (e

    . @liding seat bac can (ae full

    control input i(possible-

    Other#ise a great aeroplane-

    $ot such a good day at the office&

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    40/49

    $othing ne# under the sun

    $ot such a good day at the office&

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    41/49

    Human Factors in Aviation:

    /ai Air Disaster

    AA@; 8; 21DE/;. !lassic case of

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    42/49

    Human Factors in Aviation:

    /011 tarifter

    Human Factors in design. K0 years ago- ultirole aircraft concept

    e(ploying rollon 4 rolloff alternative

    (ission its-

    . Gits heavy and co(ple> and re7uired lotsof ti(e and effort to install-

    . H* analysis of (ission profiles and

    e7uip(ent needs lead to co(plete

    restructuring of e7uip(ent deploy(ent-

    . T500 invest(ent lead to T5 initial

    savings-

    . What #ould your !*O thin)

    ll

    f i

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    43/49

    @peedbird 2K5+ ou're nu(ber t#o

    behind a !essna- Ie#are #ae

    turbulence&

    @peedbird 2K5+ !aution, *OD

    ha/ard ahead&

    1t's all a (atter of perspective

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    44/49

    Human Factors in Aviation:

    8ritish -idands Air Disaster 6Begworth7

    83099 9CAC. *an blade in left engine detached during cli(b

    RS co(pressor stall-

    . !re# throttled bac right engine shudderingstopped- Fight engine shutdo#n-

    . Al(ost nor(al e(ergency approach for so(eti(e then increased vibration again fro( leftengine and then abrupt loss of po#er-

    . !ouldn't restart right engine-

    . Aircraft struc a field ad9acent to (otor#ay-K; dead, ;K seriously in9ured-

    . A proble( of #erce#tua sets#here pa> andcabin cre# had noted s(oe fro( the left enginebut the infor(ation #as inade7uatelyco((unicated to the flight dec-

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    45/49

    here (ust be a hu(an factors (essage in this so(e#here

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    46/49

    &ease

    Hu(an *actors, aviation, and you-

    A plea to the engineers involved in aviationVood hu(an factors in the design, develop(ent,

    (anufacture, and (aintenance of aircraft and aviationsyste(s #ill reduce safety failures big ti(e&Vood hu(an factors #ill also financially benefit your

    e(ployer

    Vood ergono(ics is good econo(ics 3googleit&

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    47/49

    Human Factors 4esources

    . 1nternet

    . Ioos, Feports, aga/ines

    . assey, Aucland, Otago Cniversities

    . F$%A* 3$ot the $avy though

    . !olleagues, !lubs, @ocieties

    . Private !o(panies

    . *or(al training of our people

    Whenever we talk about a pilot who has been killed in

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    48/49

    Whenever we talk about a pilot who has been killed ina flying accident, we should all keep one thing in mind.

    They made a judgment. They believed in it so

    strongly that they knowingly bet their life on it. Thattheir judgment was faulty is a tragedy,

    Every engineer, instructor, supervisor, doctor, andcontemporary who ever spoke to them had theopportunity to influence their judgment, so a little bit

    of all of us goes with every pilot we lose.

  • 8/9/2019 Human_Factors_in_Aviation.ppt

    49/49