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8/9/2019 Human_Factors_in_Aviation.ppt
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A good day, or a bad day at the office Depending on your perspective
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Human Factors in Aviation
Design Delegation Holders, 20 October 2005
Dr Dougal Watson
Principal edical Officer
!ivil Aviation Authority
"o#er Hutt $e# %ealand
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A good day at the office&
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Human Factors:What's it (ean)
Hu(an *actors in action+ On the #ay to Aucland this (orning-
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Human Factors:What's it (ean)
What is Human Factors
and what is it not?
Human Factors = Ergonomics
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Human Factors:
Design engineering
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Human Factors:
Definition 1
. Hu(an *actors is the scientific discipline
concerned #ith the understanding of
interactions among humans and otherelements of a system, and the profession that
applies theory, principles, data and (ethods
to design in order to opti(i/e hu(an #ell
being and overall syste( perfor(ance-
1nternational rgono(ics Association 3http+44###-iea-cc
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Human Factors:
Definition 2
. 6Hu(an *actors is about people+ it is about people
in their #oring and living environ(ents, and it is
about their relationship #ith e7uip(ent,procedures, and the environ(ent- 8ust as
i(portantly, it is about their relationships #ith
other people --- 1ts t#o ob9ectives can be seen assafety and efficiency-::
1!AO !ircular 22;
8/9/2019 Human_Factors_in_Aviation.ppt
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Human Factors:
Definition 3
. Why do s(art people do dangerous 4
du(b things)
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Human Factors:
Invoves humans!
pect
errorfree hu(an perfor(ance-? @happell
Wieg(ann,1997.
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Human Factors:
Wh" dosmart #eo#e do dangerous $ dum% things?
B >cessive Worload
. Physical and cognitive effort involved in tas perfor(ance-
B "ac of @ituation A#areness
. What's going on)
. What's liely to happen ne>t)
. What #ill happen if 1 tae a particular action)B >cessive @tress, *atigue, Cncertainty, etc-
. 1(pacts perceptual(otor perfor(ance, decision(aing, etc-
B Di(inished Attention
. oo (uch to attend to at once 3overload
. oo little to attend to for too long 3underloadB Poor ea(#or and !o((unication
. Often due to poor layout of #or space and4or poor layout of co((and andco((unication structure
B Euality engineering can help avoid virtually all of these proble(s
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Human Factors:
Avoiding Errors!
. &an' design' manufacture' and im#ement
s"stems that:
B Ctilise hu(an capabilities=
B !ater to hu(an li(itations+. Fedundancies=
. "ayered defences=
. *ailsafe design etc etc etc
. (rain ) e*ui# humans to:B Ctilise the syste(=
B Fecognise and (ini(ise their li(itations=
B "earn fro( errors-
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$ot a good day at the office&
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Human Factors:
Domains within Human Factors
. PhysicalB anato(ical, anthropo(etric, physiological and bio(echanical
characteristics as they relate to physical activity
. !ognitive
B (ental processes, such as perception, (e(ory, reasoning, and(otor response, as they affect interactions a(ong hu(ans andother ele(ents of a syste(
. OrganisationalB opti(i/ation of sociotechnical syste(s, including their
organi/ational structures, policies, and processes
. @o(e#hat artificial delineation, in part reflecting the trainingbacground of the practitioners
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Human Factors:
Who does Human Factors?
. ultiDisciplinary H* @pecialists
. @o(e+BPsychologists
Bngineers
BDoctors
BGinesiologists
BFetrained @ub9ect atter >perts es, it ispossible to retrain engineers 3pilots anddoctors
B@cientists
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Another bad day at the office&
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Human Factors:
What is not Human Factors?
.
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Human Factors:
Wh" isn+t ever"one doing it?
.
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Human Factors:
What a%out aviation?. Over the past K0 years, over L0M
of accidents and incidents #ere
related to the hu(an ele(ent and
#ere largely preventable through
the proper application of Hu(an
*actors principles-
. 1f the accident or incident rate is
to be decreased, hu(an factors(ust be better understood and the
no#ledge (ore broadly applied-
http+44###-ca(i-9ccbi-gov4AAN004N04N00AirH*I-ht(l
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Human Factors in Ever"da" ,ife:
-edicine
,et he who is without sin .. @i> accidents involving (assive radiation overdose to
patients 3L5 L;
. herac25 radiation treat(ent device
. !ontrolled re(otely
.
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Human Factors in Ever"da" ,ife:
Foot#aths
(hings that get in "our wa"!
. People usually follo# footpaths #hen
they're convenient-
. any people tae the path of leastresistance-
. ae a hint fro( people:s behaviour-
. What does the savvy civil engineer orbuilder do)
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Human Factors in Ever"da" ,ife:
/entre High0-ounted to# ,ights
Human Factors innovation
. $@I esti(ates T0 (illion savings
pa 9ust in property da(age-
. Also (any (illions in (edical costssaved-
. T5 (illion spent in develop(ental
research and regulatory progra(s-
. What !*O #ouldn't see theattractiveness of over T billion annual
return on a T5 (illion oneoff
invest(ent)
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A great day at the office&
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Human Factors in Ever"da" ,ife:
/a /entre /4( Dis#a"
Human Factors innovation
. i>edcase te>t, plus highlighting
of selected listing-
. @aved N00(s in average call
operating ti(e-
. ranslated to T2-K (illion per year-
. @(all invest(ent, s(all obviousi(prove(ent, good return at the
botto(line-
ail Io> Fentals U Foselle Fd @!HACICFV N0U ;0L LU5;05
ail Io>es etc
LUN Ar lington Heights Fd "G VFOJ J1""AV N000; ;0L 5N2
;K W Volf Fd OC$ PFO@P! N005N ;0L NK0;;LL
UL Hay Day Foad IC**A"O VFOJ N00N ;0L 2UK5N;LU0 W ain @t "AG %CF1!H N00K; ;0L K5;0N0
2N ast Wing HO**A$ @A@ N05 ;0L U0KK02
LUN Ar lington Heights Fd "G VFOJ J1""AV N000; ;0L 5N2
;K W Volf Fd OC$ PFO@P! N005N ;0L NK0;;LL
UL Hay Day Foad IC**A"O VFOJ N00N ;0L 2UK5N;
LU0 W ain @t "AG %CF1!H N00K; ;0L K5;0N0
2N ast Wing HO**A$ @A@ N05 ;0L U0KK02
;K W Volf Fd OC$ PFO@P! N005N ;0L NK0;;LL
UL Hay Day Foad IC**A"O VFOJ N00N ;0L 2UK5N;
LU0 W ain @t "AG %CF1!H N00K; ;0L K5;0N0
2N ast Wing HO**A$ @A@ N05 ;0L U0KK02
A1" IO F$A"@ U FO@"" FD @!HACICFV N0U ;0L LU5;05
A1" IO@ !
LUN AF"1$VO$ H1VH@ FD "G VFOJ J1""AV N000; ;0L 5N2
;K W VO"* FD OC$ PFO@P! N005N ;0L NK0;;LL
UL HA DA FOAD IC**A"O VFOJ N00N ;0L 2UK5N;
LU0 W A1$ @ "AG %CF1!H N00K; ;0L K5;0N0
2N A@ W1$V HO**A$ @A@ N05 ;0L U0KK02
LUN AF"1$VO$ H1VH@ FD "G VFOJ J1""AV N000; ;0L 5N2
;K W VO"* FD OC$ PFO@P! N005N ;0L NK0;;LL
UL HA DA FOAD IC**A"O VFOJ N00N ;0L 2UK5N;
LU0 W A1$ @ "AG %CF1!H N00K; ;0L K5;0N0
2N A@ W1$V HO**A$ @A@ N05 ;0L U0KK02
;K W VO"* FD OC$ PFO@P! N005N ;0L NK0;;LL
UL HA DA FOAD IC**A"O VFOJ N00N ;0L 2UK5N;
LU0 W A1$ @ "AG %CF1!H N00K; ;0L K5;0N02N A@ W1$V HO**A$ @A@ N05 ;0L U0KK02
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Human Factors in Ever"da" ,ife:
/ar eat Ad5ustment
/ontros with une#ected function!
. Want to slide the seat bac) Feach do#n
and pull the lever-
. "ever 7uicly detaches the #hole seat-
. $oone liely to #ant to detach a seat #hile
sitting in it- ove the control to so(e#here
it can't be reached #hile sitting-
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Human Factors in 6not eact"7 ever"da" ife:
@huttle !ocpit
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This display is a work-in-progress which needs to undergo testing and evaluation. Even after revisions, it might not be implemented on the shuttle because of budget constraints or other factors.
8enefits:
. he subsyste(s are
separated 3e-g-, landing gear,
braes, drag chute-
. 1(portant infor(ation3landing gear is displayed at
the top-
. !olorcoding separates
different co(ponents such as
labels and data-. Offno(inal ele(ents are
colorcoded-
Ir 1sol 2
"V >t
2
"V >t 1sol
$ose Deploy
2 U
42 42 *ull
Iraes
!DF P"
Ar(
Dpy
8et
@@ Fepo
*ail
ain Deploy
$W@ $W@ 2
Pyro
Pyro 2
"V >t 2$W@ @4J
Ir
1so
Ir
1so U
Ir
1so 2
*AUan
P@*A2an
P@*Aan
P@
*Aan
P@ *A2an
P@
P@P@P@
$W@ *ail
"anding Vear
Iraes Drag !hute
Hyd "anding -- 393 -E( 19$19:;:3;Hyd "anding -- 393 -E( 19$19:;:3;
" V F V
Hyd OI 1I 1I OI
U @ @ @ @
2 U @ @ @ @
" F
Irae Press" F
$ose @ @ @ @
n 1I @ @ @ @
OI @ @ @ @
ire Press
@huttle APC Display3offno(inal conditions
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Human Factors in 6not eact"7 ever"da" ife:
!hallenges on 1@@ for (ergency scape
. &ro%em < Disorientation ) ac of I architectura awarenessB Disorientation reported on 1@@ in $ode , as #ell as ir
B Onorbit is the first e>perience #ith the entire layout of 1@@
B Jisiting !re#s #ill not have ti(e to learn the 1@@ layout
B Disorientation can increase translation ti(e and i(pact efficiency safety
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@olution+ Phosphorescent (ergency gress Path
Placards
Icons ) Arrows 1ndicate distinct (ultiple egress
paths to the specific vehicles 1cons te>t provide redundant
cueing Adaptable to location #ithin 1@@ Fussian e>t for the @oyu/ #hen
used in the *VI and @
&hos#horescent Self-illuminated relative to
surroundings *acilitate identification in reduced
visibility conditions !hange out every 2 years
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Human Factors in Aviation:
/1;9
QHu(an *actors' not
al#ays right-
. Hu(an *actors e>pert
analysis-
. 1nconsistent design #rt
throttle and carbie heat
controls-
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How Cessna 150s
are made
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Human Factors in Aviation:
"ight aircraft e(ergency fuel (anage(ent
. /hecing or changing fue su##" in an emergenc"?
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Human Factors in Aviation:
3; ) 3; 8onan>as
/hange fue tan in an
emergenc"!
. *uel control handle under the front
of the pilot seat, on the left beside
cabin #all
. @eat often needs to be slid bac to
access control
B specially for a shortass pilotlie (e
. @liding seat bac can (ae full
control input i(possible-
Other#ise a great aeroplane-
$ot such a good day at the office&
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$othing ne# under the sun
$ot such a good day at the office&
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Human Factors in Aviation:
/ai Air Disaster
AA@; 8; 21DE/;. !lassic case of
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Human Factors in Aviation:
/011 tarifter
Human Factors in design. K0 years ago- ultirole aircraft concept
e(ploying rollon 4 rolloff alternative
(ission its-
. Gits heavy and co(ple> and re7uired lotsof ti(e and effort to install-
. H* analysis of (ission profiles and
e7uip(ent needs lead to co(plete
restructuring of e7uip(ent deploy(ent-
. T500 invest(ent lead to T5 initial
savings-
. What #ould your !*O thin)
ll
f i
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@peedbird 2K5+ ou're nu(ber t#o
behind a !essna- Ie#are #ae
turbulence&
@peedbird 2K5+ !aution, *OD
ha/ard ahead&
1t's all a (atter of perspective
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Human Factors in Aviation:
8ritish -idands Air Disaster 6Begworth7
83099 9CAC. *an blade in left engine detached during cli(b
RS co(pressor stall-
. !re# throttled bac right engine shudderingstopped- Fight engine shutdo#n-
. Al(ost nor(al e(ergency approach for so(eti(e then increased vibration again fro( leftengine and then abrupt loss of po#er-
. !ouldn't restart right engine-
. Aircraft struc a field ad9acent to (otor#ay-K; dead, ;K seriously in9ured-
. A proble( of #erce#tua sets#here pa> andcabin cre# had noted s(oe fro( the left enginebut the infor(ation #as inade7uatelyco((unicated to the flight dec-
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here (ust be a hu(an factors (essage in this so(e#here
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&ease
Hu(an *actors, aviation, and you-
A plea to the engineers involved in aviationVood hu(an factors in the design, develop(ent,
(anufacture, and (aintenance of aircraft and aviationsyste(s #ill reduce safety failures big ti(e&Vood hu(an factors #ill also financially benefit your
e(ployer
Vood ergono(ics is good econo(ics 3googleit&
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Human Factors 4esources
. 1nternet
. Ioos, Feports, aga/ines
. assey, Aucland, Otago Cniversities
. F$%A* 3$ot the $avy though
. !olleagues, !lubs, @ocieties
. Private !o(panies
. *or(al training of our people
Whenever we talk about a pilot who has been killed in
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Whenever we talk about a pilot who has been killed ina flying accident, we should all keep one thing in mind.
They made a judgment. They believed in it so
strongly that they knowingly bet their life on it. Thattheir judgment was faulty is a tragedy,
Every engineer, instructor, supervisor, doctor, andcontemporary who ever spoke to them had theopportunity to influence their judgment, so a little bit
of all of us goes with every pilot we lose.
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