Module 17-1

Managing Global

Human Resources 17

Module 17-2

Learning Objectives

1. List the HR challenges of

international business.

2. Illustrate with examples how inter-

country differences affect HRM.

3. List and briefly describe the main

methods for staffing global

organizations.

Module 17-3

Learning Objectives

4. Discuss some important issues to

keep in mind in training, appraising,

and compensating international

employees.

5. Explain with examples how to

implement a global human resource

management program.

Module 17-4

The HR challenges of

international business

Module 17-5

The Manager’s Global

Challenge

• Marketing and managing abroad

• Control systems

oFinancial

oHR

• Cultural difference

• Economic systems

• Legal issues

Module 17-6

How inter-country

differences affect HRM

Module 17-7

Adapting HR Activities

to Inter-Country Differences

Module 17-8

Review

• Culture

• Economics

• Politics

• Labor relations

• The law

Module 17-9

The main methods for

staffing global

organizations

Module 17-10

Staffing the Global

Organization

• International staffing: home or local?

oUsing expats

oOther solutions

oUsing transnational virtual teams

• Offshoring

Module 17-11

Staffing the Global

Organization

• Management values and international

staffing policy

oEthnocentric practices

oPolycentric practices

oGeocentric practices

Module 17-12

Staffing the Global

Organization

• Selecting expatriate managers

oSelection testing

oLegal issues

• Avoiding early expatriate returns

oTraits

oFamily pressures

oWhat employers can do

Module 17-13

Review

• Staffing: home or local?

• Offshoring

• Management values

• Selecting expatriate

managers

• Avoiding early expatriate

returns

Module 17-14

Important issues in

training, appraising, and

compensating international

employees

Module 17-15

Training and Maintaining

Employees Abroad

• Orienting and training employees on international assignment

• Appraising managers abroad

• Compensating managers abroad

oThe balance sheet approach

o Incentives

oSteps in establishing a system

Module 17-16

Training and Maintaining

Employees Abroad

• Labor relations abroad

• Terrorism, safety, and global HR

oTaking protective measures

oKidnapping and ransom (K&R)

insurance

• Repatriation: problems and solutions

Module 17-17

Review

• Orienting and training

• Appraisals

• Compensation

• Labor relations

• Terrorism, safety

• Repatriation

Module 17-18

How to implement a global

human resource

management program

Module 17-19

Managing HR Locally

• Global HR system

effectiveness

• Global HR system

acceptability

• Implementation

Putting a Global HR System into Practice

Module 17-20

Review

• Effectiveness

• Acceptance

• Implementation