Human Resources and Management

Managing

Managing your business requires you to put operation plans into action. Establishing policies and rules allows your business to run smoothly. When deciding whether to extend credit, businesses evaluate the character, capacity, and capital of credit applicants.

Operating Policies

Operating policies include:hours of operationcredit policiesprocedures for returning/reworking a

productdelivery policiescustomer service policiesemployee and customer safety policies

Staffing

To determine your specific staffing needs, you must design an organization chart and write job descriptions and job specificationsAn organization chart helps you delegate responsibility, authority, and workThree of the most common types of organizational structures are: Line line-and-staff project organizations

Staffing

Staffing a business, whether ongoing or start-up, requires the same steps-recruiting, screening, setting pay and benefits, and providing training and developmentThe ongoing business, however has more options and personnel to work with, making it much more complex

Job Descriptions

Job descriptions and job specifications help you determine the kind of employee you wantWhen trying to find prospective employees, use a recruiting method that best suits the position you want to fillTry to avoid having so many policies, rules, and regulations that they limit your flexibility in managing your business

Being a Business manager

As a business manager, you will have to:develop procedures to resolve

disputes among employeesensure that employees are not

discriminated againstdeal with employees who are

performing below expectations

Motivating Employees

In order to get the most from their employees, managers can

(1)provide meaningful work(2)allow for schedule flexibility(3) involve employees in decision

making

Motivating Employees

(4) give recognition(5) provide performance evaluations(6) reward performance

-delegating responsibility expands an owner's ability to manage in the workplace an it can be very motivating to employees