Human Resource Management HRM Gary Dessler. Our syllabus will include these chapters: Ch. 1- Introduction to Human Resource Management Ch. 3- Human Resource

Human Resource Management

HRM

Gary Dessler

Our syllabus will include these chapters:

• Ch. 1- Introduction to Human Resource Management• Ch. 3- Human Resource Management Strategy and

Analysis

• Ch. 4- Job Analysis and Talent Management Process• Ch. 5- Personnel Planning and Recruiting • Ch. 7- Interviewing Candidates• Ch. 8- Training and Developing Employees• Ch. 9- Performance Management and Appraisal • Ch- 10- Managing Employee Career• ………………..

Introduction to Human Resource Management

1-3Copyright © 2013 Pearson Education

1

The purpose of this chapter is to explain what human resource management is, and why it’s important to all managers. We’ll see that human resource management activities such as hiring, training, appraising, compensating, and developing employees are part of every manager’s job. And we’ll see that human resource management is also a separate function, usually with its own human resource or “HR” manager. The main topics we’ll cover include the meaning of human resource management; why human resource management is important to all managers, global, competitive trends, human resource management trends, and new human resource manager traits.

Learning Objectives

1. Explain what human resource management is and how it relates to the management process.

2. Show with examples why human resource management is important to all managers.

3. Illustrate the human resources responsibilities of line and staff (HR) managers.

Copyright © 2013 Pearson Education1-5

Learning Objectives

4.Briefly discuss and illustrate each of the important trends influencing human resource management.

5.List and briefly describe important traits of today’s human resource managers.

6.Define and give an example of evidence-based human resource management.


Explaining what human Explaining what human resource (HR) management resource (HR) management is and how it relates to the is and how it relates to the

management processmanagement process..


What is human resource (HR) What is human resource (HR) management and whymanagement and why

is it importantis it important??


9

The Management Process

Planning

Organizing

Leading Staffing

Controlling

Organization is groups of individuals with formally assigned roles, such individuals generally work together to achieve the common goals of an organization.

The Management ProcessNo matter what your job, planning involves establishing goals,

rules and procedures and attempting to forecast the future. Planning will enhance your ability to manage people and functions.

For our purposes, we will focus our efforts on basic staffing functions. These include:

• Acquiring talented employees• Training new hires and existing managers and employees• Creating and administering effective performance appraisals• Properly compensating employees, and, • Attending to concerns about labor relations, health, safety,

and fairnessCopyright © 2013 Pearson

Education1-10

11

Human Resource Management at Work

What is Human Resource Management (HRM)?

The policies and practices involved in carrying out the ‘people’ or

human resource aspects of a management position, including:

Recruiting, managing, screening, developing, orienting, training, rewarding, and appraising employees at work, and of attending to their labor relations, health, safety, and fairness concerns.

12

Human Resource Management at Work

Acquisition

Training

Appraisal

CompensatingLabor Relations

Health and Safety

Fairness

Human Resource

Management(HRM)

Why Is HR Management Important to All Managers? Managers don’t want to make personnel mistakes, such as hiring the wrong person, having their company taken to court because of discriminatory actions, or committing unfair labor practices.

HRM can improve profits and performance by hiring the right people and motivating them appropriately. It is also possible you may spend some time as an HR Manager, so being familiar with this material is important.

Human Resource (HR) Human Resource (HR) Responsibilities of Line Responsibilities of Line

and Staff Managersand Staff Managers


Line and Staff Managers

• Line authority gives you the right to issue orders

• Staff authority gives you the right to advise others in the organization

Copyright © 2013 Pearson Education 1-15

• If you are a line manager, you will hold responsibilities to issue orders, provide directions and establish rules and procedures. For example, as a sales manager, you will be responsible for requiring adherence to your rules relative to sales quotas and goals.

• On the other hand, an HR manager is a staff manager and, like all staff managers, is responsible for influencing and advising others. Within the HR department you may be responsible for establishing goals and giving orders to those in your department thus serving as a line manager within HR. Your principal duty to the organization as a whole, however, is that of a staff function, much the same as a purchasing department.

• Staff departments may include finance, accounting, and logistics. Sales, production, and operations departments generally are considered line functions.

17

Line and Staff Aspects of HRM

• Line manager– A manager who is authorized to direct the work of

subordinates and is responsible for accomplishing the organization’s tasks

• Staff manager– A manager who assists and advises line managers

Human Resource Duties

• Job placement• Orientation & Training • Improving Performance• Cooperative relations• Motivating, Morale• Development• Safety & health concerns


Line Managers

Human Resource Duties

Staff Managers


• Line function inside of HR department• Coordination• Assist and advise

HR professionals ensure adherence to company policies, provide

training, advice on motivating your employees, and other support

as needed.

20

Human Resource Managers’ Duties

Functions ofHR Managers

Line FunctionLine Authority

Implied Authority

Staff FunctionsStaff Authority

Innovator

Coordinative Function

Functional Authority

Within HR department

Ensures the implementation of HR policies, & coordinates personnel activities

Advices on hiring, training, evaluation, rewarding, firingNew ways for better utilization of employees

21

Human Resource Specialties

Recruiters

Labor Relations Specialists

Training Specialists

Job Analysts

Compensation Managers

Human Resource

Specialties

• Cooperative Line & Staff HRM

Line managers & HR manager share in many HR activities as in

recruiting, interviewing, and hiring, training, job description, ….etc.

Important Trends in Human Resource Management


23

Globalization Trends

Technological Trends

Trends in the Nature of Work

Workforce Demographic Trends

Changes and Trends in Human Resource

Management

The Changing Environment of Human Resource Management

Trends in Human Resource Trends in Human Resource ManagementManagement

• Globalization• Competition• Deregulation• Increased indebtedness• Technological innovation• More high-tech & service jobs


Trends in Human Resource Trends in Human Resource ManagementManagement

• More knowledge work• Aging workforce• Economic downturn• De-leveraging• Deregulation slowdown• Slower economic growth


GlobalizationGlobalization

• Firms extend sales, ownership and manufacturing to other countries

• Sales expansion• Lower labor costs• Forming partnerships• Offshoring


Indebtedness and DeregulationIndebtedness and Deregulation

• Stock brokering by banks• Lending practices• No money down • Spending > Income• Balance of payments• Treasury bonds


Technological TrendsTechnological Trends

• Smart phones• Tablet computers• Facebook• Job seeking


Trends in the Nature of WorkTrends in the Nature of Work

• High-tech jobs• Service jobs• Knowledge work and

human capital


Evidence-basedHuman Resource Evidence-basedHuman Resource ManagementManagement


Evidence-based human resource management involves the use of the best available evidence with respect to human resource practices. For example, tracking median HR expense as a percentage of a company’s total operating costs may average less than 1%. The use of this and similar metrics will help control expenses and contribute to profits.

31

The Changing Role of Human Resource The Changing Role of Human Resource ManagementManagement

New Responsibilities for HR Managers

Measuring the HRM Team’s Performance

Managing with the HR Scorecard

Process

Creating High- Performance Work

Systems

Strategic Human Resource

Management


Documents

Human Resource Management HRM Gary Dessler. Our syllabus will include these chapters: Ch. 1- Introduction to Human Resource Management Ch. 3- Human Resource