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Human Resource Management
Functions ________________
Determining needs Recruiting Hiring
________________and ________________ Orientations Management development
Functions ________________ Compensating ________________ Benefits Moving employees
________________, ________________, ________________
________________ Safety and other issues
HR Function of all management – not just HR
HR Issues ________________of unskilled workers Shift in age composition of work force Complex set of ________________ Increase number of single parent and two-
income ________________ Continued ________________
HR Issues Competition from ________________labor pools Increased demand for ________________tailored to
individual Growing concern over ________________________________,
________________and ________________care ________________sense of employee loyalty
Staffing Determine ________________employment needs Prepare job analysis
Job descriptions, specifications (qualifications)
Assessing future supply and demand of work force
________________ Diverse population
Issues with staffing People with skills not available and must be
hired and trained Employees must be able to fit into
________________________________ Some organizations operate with union
regulations, unattractive workplaces or offer low wages.
Where to hire? ________________
Less expensive Backfill
________________
Process Obtain resumes/applications Drug and other employment tests? Job offering
Alternatives ________________ Contingent workers/temporary workers
Training and development
Deliverables Employee ________________ ________________ ________________ Off-the-job training ________________ Vestibule training (similar equipment) Job simulation (duplicates job conditions –
pilot)
Management Development On-the-job-________________ ________________positions Job ________________ Off-the-job ________________
Performance Appraisals
1.1. ________ ________________ ________
2.2. ________ ________________ ________
3.3. ________________performance
4.4. ________ ________ results
5. Take ________ ________________ ________
6. Use ________ ________ to make ________________
Compensating Control employee costs Most expensive part of a business Some firms have asked for a reduction in
wages Considerations:
Productivity Keeping good people
________ ________________ ________ Job tiers each of which ahs a strict pay
range Most popular method used
Other pay structures ________________pay – complex ________________based – erodes team
cohesiveness ________ ________ – related to growth of the
individual and team ________________benefits – sick leave, vacation,
pension, health plans ________ ________ style fringe benefits
Scheduling plans ________________
Core time
________ ________ work week (4-10’s) Work from ________________ Job ________________
Employee movement Promotions (boost morale, save $
recruiting) ________ ________ (expensive) “Employment at will” (“At will” doctrine) “________ ________________ ________” (early retirement) Employee’s decision ________ ________ interviews
Laws Civil Rights Act of 1964
Title VII prohibits discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race, religion, creed, sex, or national origin (age added later)
Laws Equal Employment Opportunity Act (EEOA)
– 1972 Affirmative action Civil Rights Act of 1991 – expanded the
remedies available to victims of discrimination
Vocational Rehabilitation Act – prevents decimation against people with disabilities
Laws ADA – Americans with Disabilities Act of
1990 Reasonable accommodations
Age Discrimination in Employment Act Outlawed mandatory retirement before age 70
Additional Assistance with issues
Harassment Unfair practices
Ensuring safety ________________