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Human Performance Technology. Understanding How Our Transferable Skills Translate in the Corporate Business Sector David Daniels, University of Washington Anton Zanotto, Western Washington University. Program Overview. Define Human Performance Technology Foundational Aspects - PowerPoint PPT Presentation
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Define Human Performance Technology› Foundational Aspects› Specific Concepts
Connections with Housing/Residence Life› Higher Education and Student Affairs› Staff and Student Training
Definition› Using an engineering approach to attaining
desired accomplishments from human performers (staff members) Systematic Systemic Grounded in Theory
Working to create performance improvements for desired results
Not necessarily focused on efficiency Student Staff Supervision:
› Focusing on individual development› Encouraging balance of academic,
paraprofessional, and personal responsibilities
Emphasis on obtaining results Results come in very different formats Residence Hall Environments
› Encouraging being challenged AND creating a “safe” environment for students
HPT focuses on how individuals and groups work within a system, and seeks to consider:› Ethical constraints› Organizations as well as individuals› Interventions› A comprehensive view of the parts of a
system
Existing ethical standards› Adding value to environment› Promoting the use of validated theories› Working collaboratively› Continually developing/improving self› Practicing integrity› Maintaining Confidentiality
Student Affairs› CAS Standards
Understanding that organizations are made up of people
Appreciation of organizational inertia in conjunction with individual influence
Departmental Policies› Managers vs. Staff› Professionals vs. Student Staff
Interventions, both organizationally and individually, serve as targeted tools for specific issues
Student Affairs› Supervision› Conduct› Conflict Resolution/Counseling
HPT considers the individual and the group together
Evaluation of various aspects of a situation/group
Student Development Theories› Overlaying Theories to get holistic
perspective (Baxter Magolda, 2001; Jones & McEwen, 2000)
HPT is grounded in scientific theory and empirical evidence, leading to:› Increased Productivity› Designed and Developed individuals and
groups Focus in Student Affairs on
“Information Based Decision Making
Productivity includes quality and quantity
Provision of value added experiences Justifying Staff Development
› Better relationships› Clearer goals› Greater group unity
Includes preparation of clear plans based on theory and best practices
Student Staff Training› Developing a logical set of training
objectives› Clearly laid out goals
HPT offers a structured way of approaching our work in Housing/Student Affairs
Many of our current practices are similar to and can learn from those in the corporate world
Our skills are transferable!
Baxter Magolda, M. (2001). Making their own way: Narratives for transforming higher education to promote self development. Sterling, VA: Stylus.
Evans, N.J., Forney, D.S., & Guido-DiBrito, F. (1998). Student development in college: Theory, research, and practice. San Francisco, CA: Jossey-Bass.
Jones, S.R. and McEwen, M.K. (2000). A conceptual model for multiple dimensions of identity. Journal of College Student Development, 41, 4, 405-414.
Pershing, J.A. (Ed.) (2006). Handbook of human performance technology. San Francisco, CA: Pfeiffer.