7/28/2019 Human Communications Class Notes
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Unit 4 Assignment 1 - Power and CommunicationUnit 4 Assignment 2
- Verbal and Nonverbal Communication Ethics Statement
meaning one thing but say another
what you hear and what is said are sometimes very different.
How we interpret actions is important.
not just what you say, but how you say it.
lieing: "subject to change"
Components of Language:Phonology, how sounds contribute to
meaningSyntax, How word order contributes to meaningSemantics How
words themselves contribute to meaning
PragmaticsThe rules of language useconversational
rulescontextual rules
I believe we all need to become more aware of the power of
language.and understand the difference between hearing and
listening.
Four stages of
Listening:SensingUnderstandingEvaluatingResponding
Types of listening:Rational, Relational, Conscious
Barriers to overcome: physical, psychological
Improve your Listening:Talk lessOpen MindFocusprovide Feebackand
Empathize
Kinesics, facial expression, Eye behavior.The face is the
primary channel for conveying emotion.
Listen with your body too:Gestures
IllustratorsEmblemsAdaptorsRegulatorsPostureMovement, or lack
there of.
Be aware of individual, contextual, and cultural factors that
influence meaning.
Ask for more information if you don't understand a message
said.
7/28/2019 Human Communications Class Notes
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Verbal communication, and society:
1. Language and Perception2. Language and Power3. Power and
words
Language DiscriminationConsider why language discrimination is
illegal;It's because since employers can't discriminate against
someone because of theirnational origin, and we do the same thing
when we react that way just becausesomeone's speech is different
than our own.
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Becareful not to have unethical behavior where we demean others.
If you speak ina patronizing vocaltone, if you scream at the less
powerful, or if you touch people inappropriately, you areengaging
in unethical nonverbal communication. Similarly, if you respond to
others' communication in a
way that misrepresents how you actually feel, you are being
unethical.Thus if you laugh at a racist joke even though you
dislike it, yourbehavior is unethical both because it derogates
others, and because it misrepresentsyour true reaction to the
joke.
Consider your nonverbal behaviors reflect your real attitudes,
beliefs, and feelingsyour are using your nonverbl behavior to
intimidate, coerce, or silence someone.
If you remember that you are just as responsible for your
nonverbal communicationas ou are for your verbal communiication,
you will make better, more ethical cho
ices.
