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Hugh Campbell Consulting Ltd ONE FINGER CAN’T LIFT A PEBBLE ONE FINGER CAN’T LIFT A PEBBLE

Hugh Campbell Consulting Ltd ONE FINGER CAN’T LIFT A PEBBLE

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Hugh Campbell Consulting Ltd

ONE FINGER CAN’T LIFT A PEBBLEONE FINGER CAN’T LIFT A PEBBLE

Hugh Campbell Consulting Ltd

FINISHED FILES ARE THE FINISHED FILES ARE THE

RESULT OF MANY YEARS OF SCIENTIF-RESULT OF MANY YEARS OF SCIENTIF-

IC STUDY COMBINED WITH THE IC STUDY COMBINED WITH THE

EXPERIENCE OF MANY YEARSEXPERIENCE OF MANY YEARS

Hugh Campbell Consulting Ltd

EMOTIONAL INTELLIGENCEEMOTIONAL INTELLIGENCE

1.1. Being self aware – Being self aware – knowing our emotions,knowing our emotions, recognizing a feeling as it happens;recognizing a feeling as it happens;

2.2. Managing emotions – Managing emotions – handling and managinghandling and managing our feelings appropriately;our feelings appropriately;

3.3. Motivating ourselves – Motivating ourselves – marshaling emotions tomarshaling emotions to pay attention, delay gratification, and stiflepay attention, delay gratification, and stifle impulsiveness;impulsiveness;

4.4. Feeling empathy – Feeling empathy – understanding others andunderstanding others and recognizing their emotions; recognizing their emotions; and and

5.5. Handling relationships – Handling relationships – building and maintainingbuilding and maintaining relationships.relationships.

Hugh Campbell Consulting Ltd

““IN BASKETBALL - AS IN LIFE - TRUE IN BASKETBALL - AS IN LIFE - TRUE JOY COMES FROM BEING FULLY JOY COMES FROM BEING FULLY PRESENT IN EACH AND EVERY PRESENT IN EACH AND EVERY

MOMENT, NOT JUST WHEN THINGS MOMENT, NOT JUST WHEN THINGS ARE GOING YOUR WAY. OF COURSE ARE GOING YOUR WAY. OF COURSE ITS NO ACCIDENT THAT THINGS ARE ITS NO ACCIDENT THAT THINGS ARE

MORE LIKELY TO GO YOUR WAY MORE LIKELY TO GO YOUR WAY WHEN YOU STOP WORRYING ABOUT WHEN YOU STOP WORRYING ABOUT

WHETHER YOU’RE GOING TO WIN WHETHER YOU’RE GOING TO WIN OR LOSE AND FOCUS YOUR FULL OR LOSE AND FOCUS YOUR FULL

ATTENTION ON WHAT’S HAPPENINGATTENTION ON WHAT’S HAPPENINGRIGHT THIS MOMENT”RIGHT THIS MOMENT”

Hugh Campbell Consulting Ltd

““THE LAKOTAS CONCEPT OF TEAMWORK THE LAKOTAS CONCEPT OF TEAMWORK

WAS DEEPLY ROOTED IN THEIR VIEWWAS DEEPLY ROOTED IN THEIR VIEW

OF THE UNIVERSE. A WARRIOR DIDN’TOF THE UNIVERSE. A WARRIOR DIDN’T

TRY TO STAND OUT FROM HIS FELLOW TRY TO STAND OUT FROM HIS FELLOW

BAND MEMBERS; HE STROVE TO ACTBAND MEMBERS; HE STROVE TO ACT

BRAVELY AND HONOURABLY, TO HELPBRAVELY AND HONOURABLY, TO HELP

THE GROUP IN WHATEVER WAY HE THE GROUP IN WHATEVER WAY HE

COULD TO ACCOMPLISH IT’S MISSION”COULD TO ACCOMPLISH IT’S MISSION”

Hugh Campbell Consulting Ltd

TEAMSHIPTEAMSHIP

““TEAMSHIP IS SOMETHING NOBODY WRITESTEAMSHIP IS SOMETHING NOBODY WRITESABOUT, BUT IT’S JUST AS IMPORTANT ASABOUT, BUT IT’S JUST AS IMPORTANT AS

LEADERSHIP, IF NOT MORE SO.LEADERSHIP, IF NOT MORE SO.

TEAMSHIP CAN BE DESCRIBED AS THE ABILITY TEAMSHIP CAN BE DESCRIBED AS THE ABILITY TO WORK TOGETHER IN A TEAM, OR AS THE TO WORK TOGETHER IN A TEAM, OR AS THE

COLLECTIVE STANDARD OF BEHAVIOUR COLLECTIVE STANDARD OF BEHAVIOUR UNDERSTOOD BY EVERYONE IN THE TEAM UNDERSTOOD BY EVERYONE IN THE TEAM ENVIRONMENT. IT DOESN’T COVER OUR ENVIRONMENT. IT DOESN’T COVER OUR

PERFORMANCE STANDARDS IN THE CORE PERFORMANCE STANDARDS IN THE CORE TECHNICAL SKILLS OF RUGBY - BUT DEALS WITHTECHNICAL SKILLS OF RUGBY - BUT DEALS WITH

OUR SKILLS IN INTERACTING AS A GROUP.”OUR SKILLS IN INTERACTING AS A GROUP.” Clive WoodwardClive Woodward

Hugh Campbell Consulting Ltd

““WHEN I WAS NAMED HEAD COACH OF WHEN I WAS NAMED HEAD COACH OF

THE CHICAGO BULLS IN 1989, MY DREAM THE CHICAGO BULLS IN 1989, MY DREAM

WAS NOT JUST TO WIN CHAMPIONSHIPS, WAS NOT JUST TO WIN CHAMPIONSHIPS,

BUT TO DO IT IN A WAY THAT WOVE BUT TO DO IT IN A WAY THAT WOVE

TOGETHER MY TWO GREATEST TOGETHER MY TWO GREATEST

PASSIONS: BASKETBALL ANDPASSIONS: BASKETBALL AND

SPIRITUAL EXPLORATION”SPIRITUAL EXPLORATION”

Phil JacksonPhil Jackson

Hugh Campbell Consulting Ltd

““MOST LEADERS TEND TO VIEWMOST LEADERS TEND TO VIEW

TEAMWORK AS A SOCIAL ENGINEERING TEAMWORK AS A SOCIAL ENGINEERING

PROBLEM: TAKE X GROUP, ADD Y PROBLEM: TAKE X GROUP, ADD Y

MOTIVATIONAL TECHNIQUE AND GET MOTIVATIONAL TECHNIQUE AND GET

A RESULT.”A RESULT.”

Hugh Campbell Consulting Ltd

““BUT WORKING WITH THE BULLSBUT WORKING WITH THE BULLS

I’VE LEARNED THAT THE MOSTI’VE LEARNED THAT THE MOST

EFFECTIVE WAY TO FORGE A EFFECTIVE WAY TO FORGE A

WINNING TEAM IS TO CALL ON WINNING TEAM IS TO CALL ON

THE PLAYERS NEED TO CONNECTTHE PLAYERS NEED TO CONNECT

WITH WITH SOMETHING MORE THANSOMETHING MORE THAN

THEMSELVES”THEMSELVES”

Hugh Campbell Consulting Ltd

HIGH PERFORMANCE TEAMHIGH PERFORMANCE TEAM

TEAMTEAM

PSEUDO TEAMPSEUDO TEAM

WHAT SORT OF TEAM DO YOU HAVE ?WHAT SORT OF TEAM DO YOU HAVE ?

Hugh Campbell Consulting Ltd

PSEUDO TEAMPSEUDO TEAM > PRETENDS TO BE A TEAM, > PRETENDS TO BE A TEAM,

POORLY FORMED GOALS,POORLY FORMED GOALS,

> WEAK COMMITMENT AND> WEAK COMMITMENT AND

SENSE OF CONNECTION,SENSE OF CONNECTION,

WEAK WORK ETHICWEAK WORK ETHIC

Hugh Campbell Consulting Ltd

TEAMTEAM > AMBITIOUS AT INDIVIDUAL LEVEL > AMBITIOUS AT INDIVIDUAL LEVEL

GOALS FORMED BUT LACK FOCUSGOALS FORMED BUT LACK FOCUS

AND ATTENTIONAND ATTENTION

COMMITMENT STEADY COMMITMENT STEADY

WORK ETHIC STEADYWORK ETHIC STEADY

Hugh Campbell Consulting Ltd

HIGH PERFORMANCE TEAMHIGH PERFORMANCE TEAM

> HIGHLY FORMED OUTCOMES> HIGHLY FORMED OUTCOMES

> PERFORMANCE GOALS SET AND> PERFORMANCE GOALS SET AND RESET IN LINE WITH EACH STAGERESET IN LINE WITH EACH STAGE

OF THE YEAROF THE YEAR

> AMBITIONS AT INDIVIDUAL LEVEL> AMBITIONS AT INDIVIDUAL LEVEL

> STRONG SENSE OF CONNECTION TO> STRONG SENSE OF CONNECTION TO

EACH OTHEREACH OTHER

> GUIDING COALITION OF PLAYERS/> GUIDING COALITION OF PLAYERS/

MANAGEMENTMANAGEMENT

> ATTENTION TO DETAIL> ATTENTION TO DETAIL

Hugh Campbell Consulting Ltd

MEANINGMEANING CONNECTIONCONNECTION

CONTROLCONTROL

Hugh Campbell Consulting Ltd

MEANINGMEANING

WHY AM I DOING THIS?WHY AM I DOING THIS?

WHY ARE WE DOING THIS?WHY ARE WE DOING THIS?

WINNINGWINNING

LOVELOVE

Hugh Campbell Consulting Ltd

CONNECTIONCONNECTION

WHAT DO I HAVE TO OFFERWHAT DO I HAVE TO OFFER

WHAT’S EXPECTED OF MEWHAT’S EXPECTED OF ME

SENSE OF BELONGINGSENSE OF BELONGING

TANGIBLE POWER OFTANGIBLE POWER OFTOGETHERNESSTOGETHERNESS

Hugh Campbell Consulting Ltd

CONTROLCONTROL

UNDERSTAND AND COMMIT TO GOALSUNDERSTAND AND COMMIT TO GOALS

UNDERSTAND AND COMMIT TO WORKUNDERSTAND AND COMMIT TO WORK

OPEN TO LEARNINGOPEN TO LEARNING

ABLE TO CONTRIBUTEABLE TO CONTRIBUTE

Hugh Campbell Consulting Ltd

McGRATH ‘84McGRATH ‘84

INPUT - PROCESS - OUTPUTINPUT - PROCESS - OUTPUT

PERSPECTIVE ON TEAM FUNCTIONINGPERSPECTIVE ON TEAM FUNCTIONING

Hugh Campbell Consulting Ltd

INPUTINPUT

1. 1. RECRUITMENTRECRUITMENT

2. 2. CONTEXTCONTEXT - - Compelling visionCompelling vision

3. 3. STRUCTURESSTRUCTURES (Training, (Training, Communication,Communication, Treatment)Treatment)

4. 4. INTERDEPENDENCEINTERDEPENDENCE

PROCESSPROCESS

““WHAT ACTUALLYWHAT ACTUALLY HAPPENS”HAPPENS”

ATTENDANCEATTENDANCE

STIMULATION & FUNSTIMULATION & FUN

EFFECTIVENESSEFFECTIVENESS

RELATIONSHIPSRELATIONSHIPS

PROGRESSIONPROGRESSION

RITUALS /RITUALS /PREDICTABILITYPREDICTABILITY

WINNINGWINNINGMENTALITYMENTALITY

OUTPUTOUTPUT

• ATTITUDESATTITUDES

• BEHAVIOURSBEHAVIOURS

• PERFORMANCEPERFORMANCE

Hugh Campbell Consulting Ltd

INSIDE SOME OF THESE IDEASINSIDE SOME OF THESE IDEAS

Hugh Campbell Consulting Ltd

RELATIONSHIPSRELATIONSHIPS

WHAT DO YOU BELIEVE ARE THEWHAT DO YOU BELIEVE ARE THE

CHARACTERISTICS OF ANCHARACTERISTICS OF AN

EFFECTIVE RELATIONSHIP?EFFECTIVE RELATIONSHIP?

Hugh Campbell Consulting Ltd

WINNING MENTALITYWINNING MENTALITYPLAYING TO WINPLAYING TO WIN

““CONSCIOUSLY CHOOSING TO GO CONSCIOUSLY CHOOSING TO GO

AS FAR AS I CAN WITH ALL AS FAR AS I CAN WITH ALL

THAT I HAVE”THAT I HAVE”

Hugh Campbell Consulting Ltd

PLAYING NOT TO LOSEPLAYING NOT TO LOSE

““AVOIDING FEAR AND RISK,AVOIDING FEAR AND RISK,

AVOIDING SITUATIONS WHEREAVOIDING SITUATIONS WHERE

WE MIGHT LOSE, FAIL, BEWE MIGHT LOSE, FAIL, BE

EMOTIONALLY HURT OR BEEMOTIONALLY HURT OR BE

REJECTED”REJECTED”

Hugh Campbell Consulting Ltd

RESPONSE TO ADVERSITY

PESSIMISTS PERMANENT PERVASIVE PERSONAL

OPTIMISTS TEMPORARY LIMITED EXTERNAL

Hugh Campbell Consulting Ltd

MENTAL BLOCKSMENTAL BLOCKS

““WHEN THE MIND SAYS STOPWHEN THE MIND SAYS STOP

SO DOES THE PHYSICAL ANDSO DOES THE PHYSICAL AND

TECHNICAL ASPECTS”TECHNICAL ASPECTS”

Hugh Campbell Consulting Ltd

GOAL BLOCKSGOAL BLOCKS - WE CAN’T WIN - WE CAN’T WIN THATTHAT

SITUATION BLOCKSSITUATION BLOCKS - I DON’T LIKE - I DON’T LIKE THAT GROUNDTHAT GROUND

TECHNICAL BLOCKTECHNICAL BLOCK - I DON’T LIKE - I DON’T LIKE PENALTIESPENALTIES

Hugh Campbell Consulting Ltd

DEVELOPING MENTAL HEIGHTDEVELOPING MENTAL HEIGHT

THE INTELLIGENT, EMOTIONAL AND THE INTELLIGENT, EMOTIONAL AND

PHYSICAL ACCEPTANCE OF PHYSICAL ACCEPTANCE OF

PERFORMING AT A HIGH LEVEL.PERFORMING AT A HIGH LEVEL.

WHAT SIGNALS DO YOU SEND TO SELF WHAT SIGNALS DO YOU SEND TO SELF

AND OTHERS?AND OTHERS?

Hugh Campbell Consulting Ltd

SIGNALS OF MENTAL HEIGHT -SIGNALS OF MENTAL HEIGHT -BREAK THROUGH THE BARRIERSBREAK THROUGH THE BARRIERS

ASSOCIATIONSASSOCIATIONS

STORYTELLINGSTORYTELLING

IMAGESIMAGES

MUSICMUSIC

KEY THOUGHTS / AFFIRMATIONSKEY THOUGHTS / AFFIRMATIONS

SPOKEN WORDSPOKEN WORD

BODY LANGUAGEBODY LANGUAGE

DETERMINATION BEYOND WORDSDETERMINATION BEYOND WORDS

Hugh Campbell Consulting Ltd

RITUALS / PREDICTABILITYRITUALS / PREDICTABILITY

AFFIRM BONDSAFFIRM BONDS

CREATE ORDERCREATE ORDER

GENERATE SENSE OF SECURITYGENERATE SENSE OF SECURITY

MAY INCLUDE:MAY INCLUDE:• TIMEKEEPINGTIMEKEEPING• SPEAKING TO GROUP - WHO, IN WHAT ORDER,SPEAKING TO GROUP - WHO, IN WHAT ORDER,

FOR HOW LONGFOR HOW LONG• EMOTIONAL TONEEMOTIONAL TONE• DRESSING-ROOM ‘STUFF’DRESSING-ROOM ‘STUFF’• HUDDLESHUDDLES

Hugh Campbell Consulting Ltd

GUIDING COALITIONGUIDING COALITION

PLAYERS WHO EMBODY YOUR BELIEFS PLAYERS WHO EMBODY YOUR BELIEFS

IN HOW TO BEHAVE AT ALL TIMES IN HOW TO BEHAVE AT ALL TIMES

ON AND OFF THE PITCHON AND OFF THE PITCH

Hugh Campbell Consulting Ltd

ENERGY SAPPERSENERGY SAPPERS

BLEED, DEPLETE,BLEED, DEPLETE,

DRAIN, ERODE,DRAIN, ERODE,

EXHAUST,EXHAUST,

UNDERMINE,UNDERMINE,

WEAKENWEAKEN

ENERGISERSENERGISERS

DRIVE, FIRE,DRIVE, FIRE,

FORCE, EFFICIENCY,FORCE, EFFICIENCY,

STAMINA, SPIRIT,STAMINA, SPIRIT,

STRENGTH, POWERSTRENGTH, POWER

Hugh Campbell Consulting Ltd

““THE AREA OF IMMENSE INTEREST TO ME WAS THETHE AREA OF IMMENSE INTEREST TO ME WAS THEIMPORTANCE OF DETAIL, NOT JUST ANY KIND OFIMPORTANCE OF DETAIL, NOT JUST ANY KIND OFDETAIL BUT THE DEVELOPMENT OF THINGS THATDETAIL BUT THE DEVELOPMENT OF THINGS THAT

WOULD AND COULD SET US APART FROM ANYWOULD AND COULD SET US APART FROM ANYOTHER TEAM IN THE WORLD: WE HAD TO ASSUMEOTHER TEAM IN THE WORLD: WE HAD TO ASSUMETHAT OUR MAIN COMPETITORS WOULD ALSO HAVETHAT OUR MAIN COMPETITORS WOULD ALSO HAVE

THE SAME QUALITY OF PLAYERS, THE SAME THE SAME QUALITY OF PLAYERS, THE SAME RESOURCES AND THE SAME STANDARD OF RESOURCES AND THE SAME STANDARD OF

COACHING. IF WE ACCEPTED THAT THEN TO BE COACHING. IF WE ACCEPTED THAT THEN TO BE EVEN BETTER WE HAD TO DO EVERYTHING IN OUREVEN BETTER WE HAD TO DO EVERYTHING IN OUR

POWER TO FIND HUNDREDS OF IMPROVEMENTS ORPOWER TO FIND HUNDREDS OF IMPROVEMENTS OR

CRITICAL NON ESSENTIALSCRITICAL NON ESSENTIALS THAT WOULD SET THAT WOULD SET

US APART FROM OUR RIVALS.”US APART FROM OUR RIVALS.”Clive WoodwardClive Woodward