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Corporate PresentationCorporate PresentationHUAWEI TECHNOLOGIESHUAWEI TECHNOLOGIES
Corporate PresentationCorporate PresentationHUAWEI TECHNOLOGIESHUAWEI TECHNOLOGIES
To Enrich Life Through Communication
2
www.huawei.com
To Enrich Life Through Communication
2
Huawei Cooperation Review
Industry Transformation
Huawei’s Preparation
Huawei’s Value Proposition – with Telcos
3
www.huawei.com
To Enrich Life Through Communication
An innovative and customer-oriented ICT company
established in 1988 and fully owned by its staff.
Over 35,000 staff members (over 48% engaged in R&D); more than 10% annual revenue invested in R&D.
Full product portfolio including wireless products, network products, application and software products and terminals.
A leading global supplier with products deployed in over 100 countries, including the US, the UK, France, Portugal, Russia, Brazil, Singapore and Thailand, and serving 28 of the world’s top 50 operators.
Contract sales amounted to US$8.2 billion in 2005. over 58% of which (US$4.8 billion) was from international
markets.
Huawei Technologies
4
www.huawei.com
To Enrich Life Through Communication
Continuous Growth
Serving 28 of the world’s top 50 operators
Strategic partner with BT, Vodafone, Telefonica, etc.
Contract Sales( USD1 billion )
0
1
2
3
4
5
6
2002 2003 2004 2005
2.67
3.83
5.58
8.2
7
8
9
5
www.huawei.com
To Enrich Life Through Communication
Financial Performance
2001200220032004
2,2902,1282,6943,827
258108384624
204311385396
342355389487
20%7%23%31%
Year ended December 31
R&D Expenditure
Cash Flow From Operations
Net Income
USD in millions
Notes: All financial data listed prior to 2005 are audited by KPMG.
Revenue
Return on Net Assets
1,933
345
255
180
47%
2000
Revenue amounted to US$6,400 million in 2005
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To Enrich Life Through Communication
Total staff: Over 35,000 employees
Human Resources
Supply Chain: 8%Administration: 6%
R&D:48%Marketing, Sales and
Customer Service : 38%48%38%
6% 8%
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To Enrich Life Through Communication
Global Presence
8 regional headquarters, 85 branch offices outside China
3-level customer service system (HQ, regional, local)
ThailandSaudiArabia
India
NepalPakistan
Russia
Kazakhstan
Kyrgyzstan
South Korea
Malaysia
Vietnam
Philippines
Ukraine
Egypt
Germany
Singapore
Indonesia
Australia
Kenya
South Africa
Zimbabwe
AlgeriaMorocco
UK
ArgentinaChile
Peru
Colombia
Mexico
USA
Nigeria
Huawei Technologies(Headquarters)
Tunisia
France Canada
Bangladesh
UAE
PortugalItaly
Brazil
NetherlandsPoland
Sweden
Shenzhen
SpainBulgaria
Uzbekistan
Ecuador
Venezuela
Turkey
TurkmenistanGreece
Romania
Sri Lanka
Cambodia
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To Enrich Life Through Communication
Huawei works with top management consultancies to bring world-class expertise to the
company, provides customer end-to-end delivery with high quality .
Management Transformation
consulting
consulting
Organization Transformation
Integrated Product Development and Integrated Supply Chain
Human Resources & ESOP
Financial Management
Quality Control
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To Enrich Life Through Communication
Full Audit by Key Operators
Strategic Partnership Selection• Auditing Concern Areas
– Management Systems– Environmental – Sourcing with Human Dignity – Project Management – Product Realisation – Policy Strategy and Planning – People – Relationship Management – Facilities – Capacity – Risk Management
• Qualification ( Auditing) Philosophy– Strategy and Policy– Process supporting– Process Implementation– Quality Control– Continuous Improvement– Thought Leadership
Completed Auditing Overview
Motorola(2000-2003)
BT (2003-2005)
FT(2004)
Vodafone(2005)
O2 (2004)
Cable and Wireless(2005)
DT(2005)
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To Enrich Life Through Communication
Global R&D
Global R&DStockholm, Sweden - Base Station architecture and system
design, Radio technology and RAN algorithmsDallas, USA - ASIC technology and CDMA algorithmsBangalore, India - Software technology/platformMoscow, Russia - Algorithms and RFShenzhen, China - CN, service platformsShanghai, China - RAN, terminals, ASIC chipsetsBeijing, China - Packet CN, GW, TerminalsNanjing, China - BOSS, 3G services
CMM5 and IPD (Integrated Product Development) have been widely
implemented into product development.
Four R&D divisions (Central software division and institutes in Ban
galore, Shanghai and Nanjing) have been awarded CMM level 5 certi
fication.
Adopts asynchronous development, unifies product commercialization and
speeds up response to market.
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R&D Based on a Shared Platform
Constructing a “speed, quality and cost” advantage, through modular
structure, standardization and sharing technology (CBB methodology).
Uniform operation and maintenance platformUniform operation and maintenance platform
IP+Opticalplatform
IP+Opticalplatform
Common software and hardware platformCommon software and hardware platform
Fixedaccess
platform
Fixedaccess
platform
Wirelessaccess
platform
Wirelessaccess
platform
Servicecontrol
platform
Servicecontrol
platform
Intelligentnetworkplatform
Intelligentnetworkplatform
Terminalservice
platform
Terminalservice
platform
Uniform engineering and material development platformUniform engineering and material development platform
12
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To Enrich Life Through Communication
Persistent investment in standards and patents to be at the forefront
of future technology.
Standards and Patents
Standards
Participated in 70 international standardization organizations including ITU, 3GPP.
Patents
Domestic Patents 9600 pcs
Authorized Patents 1844 pcs
PCT International and Overseas Patents 1574 pcs
5% of international UMTS essential patents (69 patents), No.5 of global telecom companies ( Till 31 Dec. 2005 )
13
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Huawei E2E Delivery Process Overview
Ad/trade show mgt- Info mgt
Relationship mgt- Relationship mgt- Buz partner mgt Sales
executionSolution design
- Resource allocation-Customer sat mgt-Market req- Market forecast- Offering info
Sales mgt- win- leadership team- drive sales exection
Opportunity point mgt
CusTOmer
CusTOmer
Req mgt
Understand Market
Perform Segmentati
on
Portfolio Analysis
Dev Bus
Plans
Align & Optimize
Manage & Assess Perf
pro logisticsmfg
Supply chain plan
CRM
Partner and supplier mgmt
FIN / HR / IT
MM
IPD
ISC
OR
Research, standard, patent
Technology roadmaps
Brand mgt
CS
issues
Contract signature
Concept
Plan Develop
Qualify
Launch
Life Cycle
req NPIEngineering implement TS
Spare parts mgttraining
Narrow e2e delivery
Broad e2e delivery
Within C2C framework, e2e delivery focuses on customer commitment to committed delivery
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To Enrich Life Through Communication
Global Supply Chain and Logistics System
Shenzhen manufacturing and logistic center—supplies globally. Hangzhou factory manufacture data-com—low level products . Brazil factory—supplies to Latin America. Beto-Huawei—supplies to Russia and Eastern Europe. Hub in Holland—supplies to Europe. Hebei manufacturing center—supplies to northern China and Russia. Dubai logistics center—supplies to middle Asia and Africa.
Beto -Huawei, Russia
Brazil-Huawei, Brazil
HeBei, China
Shenzhen Headquarter, China Cairo Factory, Egypt
Amsterdam, Holland
Dubai
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To Enrich Life Through Communication
Supply Chain Processes Overview
MAKE
Make Product
Enable Make
ORDERMarket Product
SOURCE
Source Product
Enable Source
DELIVER
Deliver Product
Enable Deliver
PLAN
Plan Supply Chain Enable Plan
Su
pp
liers
Cu
sto
me
rs
RETURNHuawei RETURN
Customer-oriented, process-based, building partnerships and sharing information
Integrated high-efficiency and open supply chain with advanced IT tools
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Global IT System
E-business foreground applications (suppliers, partners, customers and employees)
EAI (Tibco/WebMethod...)
E-business Collaborative
Application Integration Basis
PDM System PTC Winchill
Customer Relations Management Related
System
Advanced Planning
System i2 APS
ERP System Oracle MRP/INV/...
ERP System Oracle AP/AR/FA/CST/GL
EMAIL/PROXY System
SAP HR
Product Development
Supply Chain Market/TS
Fin Management HROAGroupware System
Lotus Notes
Intelligent Business
Business Intelligence & Decision Support SystemData Warehouse
Web Project
Logistics Bar Code System
DMS/WMS...
WAN
Common DB Sever
Web Sever, Common Web Sever+Apps Sever, Common Apps Sever
DB SeverSAN Storage
System
International Network
InternetBackbone Network
Campus LAN, LAN
Exabyte/Veritus Backup System
DMZ
Info Securit
y Infrastructure
Video/Call Conference
Service
OA Support Facility & Service
Local NetworkPartners’ Network
Data Center Disaster Recovery Center
Call Cent
er
Message Service
Proxy
Certification Center
Directory Service
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To Enrich Life Through Communication
3G
World-leading wireless network supplier, 18 commercial UMTS networks
NGN
No.1 in global VoIP market (Dittberner)
Intelligent Network
No. 1 in global market (21.6% of users) ( Ovum ) Optical Network
No.1 in global LH+MR DWDM market (Ovum-RHK)
Access Network
No.1 in global IP DSLAM market (Infonetics)
No.1 in global MSAN market in 1H05 (Infonetics)
Data Communication
No.3 in worldwide service provider routers (Gartner)
Industry Position
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To Enrich Life Through Communication
VISIONTo enrich life through communication
MISSIONTo focus on our customers’ challenges and needs by providing excellent communications network solutions and services in order to consistently create maximum value for customers.
Vision and Mission
www.huawei.com
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To Enrich Life Through Communication
Serving our customers is the only reason Huawei exists; Customer demand is the fundamental driving force of our development.
High quality, excellent service, low operating costs, and giving top priority to meeting customer requirements to enhance their competitiveness and profitability.
Continuously performing management transformation to realize efficient process-based organization operation for ensuring high quality end-to-end delivery.
Developing with our peers in the industry as both competitors and partners to jointly create a favorable environment and share the benefits of the value chain.
Development Strategy
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To Enrich Life Through Communication
Fulfilling our social responsibility as a responsible corporate citizen
Social Responsibility
A dedicated member of the United Nations Global Compact
December 2004 Tsunami: Donated 2.42 million USD worth of telecom equipment and an additional 2.42 million USD in cash from the company and its employees
August 1998 Flood (China): Donated US$3.7 million worth of equipment, and US$1.85 million in cash schools.
Education Fund: Donated US$3.09 million to set up a fund to
help needy students complete an undergraduate education.
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To Enrich Life Through Communication
21
Huawei Cooperation Review
Industry Transformation
Huawei’s Preparation
Huawei’s Value Proposition – with Telcos
22
www.huawei.com
To Enrich Life Through Communication
Business Operation Models Face Transformation
80s - mid and late 90s Mid and late 90s - early 21st century
21st century
Network layout
Technology updates
Homogeneous
services
Service quality
Network-focused
Service provisioning
capability
Service marketing
Customer increase
ARPU
Service-focused
Converged network
Converged services
Industry chain re-
structuring
Integrated
information services
Customer-focused
How should operators and equipment suppliers adapt to a more customer-
focused business operation model?
23
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To Enrich Life Through Communication
Cross-industry Penetration and Intensifying Competition
Carriers compete on a broader scale Expanding into the IT service field to create value for business users
Expanding into content & entertainment and other fields to create value for end users
IT Infrastructure Mobile
Fixed Voice/Data
Applications
Broadband Internet
Content,Entertainmen
t
24
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To Enrich Life Through Communication
Change of Revenue Structure
Diverse contents & services and their short lifecycle makes time-to-market
critical.
Voice ( Including mobile )
IT services for business users
Content services for consumers
1980 Voice operation
2002 Transformation 2010 Non-voice operation
$
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To Enrich Life Through Communication
Value Chain Transformation
Forepassed telecom value chain distributing
Terminal
Carrier
Equipment supplierService provider
Future telecom value chain distributing
Terminal
Carrier
Equipment supplier
Service providerValue
Value distribution is shifting toward terminal and business service. The
“carrier + equipment supplier”- focused value chain is meeting serious
challenges.
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To Enrich Life Through Communication
26
Huawei Cooperation Review
Industry Transformation
Huawei’s Preparation
Huawei’s Value Proposition – with Telcos
27
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To Enrich Life Through Communication
Customer need quickly addressed through product roadmap.
Marketing organization has shifted to the frontier, which:
allows customer needs to be quickly transferred into a product roadmap through CCM (customer
commitment management).
ensures rapid roll-out of new products and services.
CollectAnalyze and
validate
Taken into product roadmap
Follow-up and carry out
Customer Marketing
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To Enrich Life Through Communication
Customer requirement oriented: Understand customer’s real requirements
following
Huawei
Local carrier
China branch
Global VendorGlobal
Carrier
Global Market
1031
The customer in the previously called customer requirement oriented is always local customer according to our lesson learnt in NGN. We are actually five levels behind global requirements.
At the time of products, sales dominate; while at the time of solutions, especially non-voice service, consulting, solution + business model are the main marketing methods. The conformance of the strategy and the vision to the customers’ expectation decides their loyalty to the products. Customer requirements are the strategy and vision, which reflect the future market.
Vendor
1
Vendor
2
Vendor
3
Vendor
n
Solution Marketing Capability
Competency among vendors
Middle Vision
Low Vision
Sales capability
Corporate capability and pot
entiality
Corporate capability and pot
entiality
Corporate capability and pot
entiality
High Vision
60
70
90
Marketing CapabilityCustomer Expectation
Score
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To Enrich Life Through Communication
Consultancy-style Marketing
Service consultancy Network layout &
design Network optimization &
capability management
Network aggregation
Joint marketing
Specialized management operation contract
General design, construction, operation and maintenance
Maintenance of special fields and 3-level maintenance
Design management and capability management
construction, operation and maintenance
Technology and business plans & cooperative business expansion
Network layout & solution design Cooperation process integration
Application Database or content Mobile equipment
management
Pre-sales cooperation
solution design
Professional service
Outsourcing maintenance
Management operation
Management capability
Content trusteeship &
solution application
Customer
Improving wide-ranging service capabilities and supporting operators to
expand to the two ends of the value chain
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Experience-oriented Marketing
Creating experience-based environment for end-users and establishing
open lab for ISPs/ICPs to attain value from end-users.
Terminal Producer
Operator SP/CPTerminal Producer
Operator SP/CP Huawei inTouch Lab
Operation R&D Engineering Brand
Cooperation
AP(1-N) DeploymentAP(1-N) Deployment
Experiencing EnvironmentOpen Lab
Long-distance VCOL
support
Application/contentVerification
Terminal IOTVerification
Service Integration Verification
Application/content
experience
Application layout
AP Deployment
Terminalexperience
Long-distance application
AP Experience
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Product-line Aggregation
Providing total network and end-to-end solutions; enabling the advantage of future network aggregation
Aggregating product lines; actively handling future network aggregation and service transformation
End-to-endSolutions
Application and Service
IP+Optical Bearer Network
Wireless/ Wireline Access Network
Core Network
Wireless/ Wireline Terminals
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Future Network Architecture - Simplified
Key Features : Convergence, Mobile, Broadband, Content & Service
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Future Technologies Research
Establishing laboratories to research FMC, IMS, WiMAX, IPTV, and other
innovative technologies, riding the future trend of network convergence
and service transformation.
Mobile Access
Fixed BB Access
IMS core
(CSCF/HSS/…
)
Personal App Platform
ICTPlatform
Media AppPlatform
Business Operation Support System
GSM/UMTS/CDMA/WiMAX
Single billing, multi services and tariff package
Operator’s Organization SupportNetwork oriented to customer oriented
xDSL /FTTx/Cable/WLAN
Metro IP over WDM MPLS IPV4/IPV6
FMC solution
Bearer Layer Service POPService ControlBRAS
GSNWSNMG
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Increasing Investment in Service Application and Terminal
Providing abundant service applications and terminals to help operators
expand to the two ends of the value chain.
Terminals
Interactive
Get involved
Specially Designed
Impression
IMPS
Game
Mobile E-mail
Web/WAP Surfing
LBS
Streaming
M-RBTMMS
Service & Applications
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35
Huawei Cooperation Review
Industry Transformation
Huawei’s Preparation
Huawei’s Value Proposition – with Telcos
36
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Value Proposition-- Views on Telecom Industry
• “Size does matter”!– Leveraging global economies of scale– Global market expansion into high growth markets– Global sourcing
• Open interfaces and standardized products
• Market trends– Unpredictable customer demands - no more killer application!– IT, telecom and entertainment convergence– UMTS ubiquity!– Always more competition!
• Speed to market has never been this important!– Need to address multiple market segments– Need to address markets with different cultural background
A quick-response vendor can reduce the business developing cost !
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Value Proposition-- Telcos: Need Support From Strategic Partners
-> Minimize risk from transformation in the telecom industry
• Asia is leading the new round in the telecom industry.
• Speed to market is the key.
• Economies of scale is the key.
-> Looking for committed partners, not box sellers
“We have no clue of what our customers want. Our customers have no clue of what they want. Customers know good when they see it.”
-> We are selecting Companies, not Products
• History track
• Development trend
• Potential for the Growth
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Value Proposition– Collaboration with Carriers’ R&D• Joint Annual Planning
– Sharing marketing intelligence – Regular workshop for dedicated issues– Monitor and survey on-going projects
• Open interfaces for executive team and development team
• Co-marketing and Co-service Innovation– Create customized service– Joint development– Host a value chain and innovate new revenue– Some alpha trial and test,– Dedicated solution development– Joint standardization actions
• New Business Model and Profit Model– Outsourcing– Alliance and service exchange – Overseas extension and service operation– Introduce SP/CP and service bundling
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JPOR Joint Planning andOperations Review
TWG Technical Work
Groups
PMT Process Manage
-ment Teams
NSQR Network & Service
Quality Review
• Release Planning• Architecture• Testing
• Operations&Capacity Management
• Product Management & Marketing
Planning Direction
Status
Issues/Actions
Customized Service Development Governance Model
• Operator Service BP
• Operator & Vendors implement Service BP corporately
• Operator: Requirement Market
• Vendors: Technique Product
Time to market, Quality of product, Network & service
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Foundation Version NFoundation Version N Foundation Version N+1Foundation Version N+1
TDT platform
… …
PDT Wireless INPDT Wireless IN PDT Fixed INPDT Fixed IN
AIS TEAM
AIS TEAM
CMCC TEAM
CMCC TEAM … TELEFONICA
TEAM
TELEFONICATEAM
BTTEAM
BTTEAM
…
PDT Mobile dataPDT Mobile data
TEAM
TEAM
SUNDAYTEAM
SUNDAYTEAM
…
PDT OSSPDT OSS
CHINATELECOMTEAM
CHINATELECOMTEAM
HUTCHSONTEAM
HUTCHSONTEAM
…
PDT Platform
Note:
PDT-Product Development Team
TDT-Technology Development Team
…
•Dedicated Team in PDT for each key customer
•Close interaction between PDT & key customers guarantee the quick customization
•Benefit from every upgrade of TDT platform
•Every upgrade is to fulfill the most trendy new major capability-set
•Upgrade steadily for high quality of both TDT & PDT platform
•Reusable for all PDTs to save the comprehensive cost
Joint Development (R&D)
--Platform Strategy Supports Quick Response
-3~5 new features/services for AIS per month
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Service Test: Tests the service against the test plan in simulatedand live environments
Service Test
Definition: Defines the detailed plan and requirements needed to implementthe service or technology
Definition
Feasibility: Determines the best network implementation of the service or technology
Feasibility
SG-11
SG-9
SG-4 SG-2
SG-1
A phased process that defines how new technology, features and services are realized. – 6 Phases – 4 Major Decision Points– Concurrent operation encouraged while managing risk
D1
D2
D3
SG-14
CSD
ROMA
Feasibility Report
TP, FSD, OTP, SOTP, FRS, Proj Plan
SW/HW, Test Plans
Test Results,Certification Matrix
Concept
Concept: Defines a high levelview of the service idea and associated time and cost
SG-13
MSD
Development: Creates the physical realization that implements the given requirements
Development
Introduction: Introduce to all geographic areasand begin Life Cycle Management/Customer Care
Introduction
SG-0Service/TechnologyLaunch
Service Gates (Can We Go Forward)SG-14 Start ROMASG-13 Start FeasibilitySG-12 Start Feasibility DecisionSG-11 Start DefinitionSG-10 Start CommitmentSG-9 Start DevelopmentSG-8 Start Design ImplementationSG-7 Start Unit TestSG-6 Start IntegrationSG-5 Start Performance VerificationSG-4 Start Acceptance TestSG-2 Start ORTSG-1 Start IntroductionSG-0 End Introduction
Decision Gates:(Should We Go Forward)D1 Proceed with DefinitionD2 Proceed with DevelopmentD3 Proceed with CI or GAD4 Proceed with Life Cycle
D4
Current Service Realization Process (SRP)
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Joint Go To Market---How OR, MM, Go To Market & IPD Link Together
IPD Process
Roadmap
Business
Plan
Con
cept
Pla
n
Dev
elop
Qua
lify
Laun
ch
Life
Cyc
le Charter
PMT Project
Mkt
Ass
ess
Seg
men
tatio
n
Opp
ortu
nity
Dvlp
Biz
Pla
n
MM Project
MKTG PDT Project
PCRProject
Pro
du
ct Lin
e Level
Pro
du
ct Level
Re
qu
ire
me
nts
Ma
na
ge
me
nt
(Pro
cess
& T
oo
ls)
HW Biz Strategy
HW Historical Data
Technology
Customer Wants & Needs
Offering Requirements
Emerging Product Requirements
MM
Requirements
Project
Other events triggering PCRs
Market Requirements
IPD Marketing Program - Conceptual Diagram
LegendKey Inter-project (Inter-process) Handover Points
Handoff to Market
Management Process
Handoff to IPD
Process
From a cross-process perspective, the requirements management process will link to MM and IPD processes
Alig
n B
iz P
lan
Mea
sure
Per
form
ance
Products Launch
Customer Communications
Release of Products
Marketing Promotion
Technical Support
Go To MKT
IPD
OR
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Joint Go To Market-Case Study
BT - Datacom SME Solutions Approved, Launch, Training, Road Show, etc.
China Mobile - PPS, etc.
China Telecom - Baby On Line, AS8010, ICT, etc.
Neuf Telecom - Triple play/IPTV
Deutsch Telecom - SME Markets Launch
Some resale partners such as
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Huawei Technologies Co., Ltd.Add: Huawei Base, Bantian, Longgang District, ShenzhenTel: +86-755-28780808Zip Code: 518129http://www.huawei.com
Enriching Life Through Communication