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Improve Business Efficiencies

Trouble Ticket & Technical Support

Reduce Operational Costs

Increase Customer Satisfaction

Centralised & Globally Accessible

quality of service www.versaSRSHelpDesk.com

versaSRS HelpDesk

VersaDev

versaSRS HelpDesk has greatly improved the entire business process for

service requests from start to completion .. and we have only touched the surface of what the software is really capable of

Jannis SeccafienCustomer Service OCustomer Service Officer

Corporate PropertyAdelaide City Council

,,versaSRS HelpDesk has greatly improved the entire business process for

service requests from start to completion .. and we have only touched the surface of what the software is really capable of

Jannis SeccafienCustomer Service O

,,

versaSRS HelpDesk has greatly improved the entire business process for

service requests from start to completion .. and we have only touched the surface of what the software is really capable of

Jannis SeccafienCustomer Service O

www.versadev.com [email protected] +61 8 8463 1914

versaSRS HelpDesk is a browser-delivered feature-rich and flexible Help Desk and Customer Support solution that enables businesses to quickly and effectively support, manage and improve the quality of their interactions with employees, end users and customers raising service requests, issues, incidents or trouble tickets.

The Total Software Solution for Customer Support & Service

Page 2: Document

quality of service www.versaSRSHelpDesk.com

versaSRS HelpDesk

Email Enabled

Quick & Easy Ticket Creation

Immediate ROI & Cost Savings

Calendar View

Template Responses

Contracts Management

Reporting, Metrics and KPIs

Customer Self-Service Portal

User Friendly

versaSRS HelpDesk has been designed to look, behave and work as a desktop application,

providing the benefits of an intuitive multi-document interface with the latest advancements

in browser technology – thus providing a rich desktop style user experience similar to

familiar Microsoft Office products.

Complete Customer Service Software

versaSRS HelpDesk is a feature-rich and comprehensive solution available to SMBs that require Enterprise Level software without the huge price tag.

www.versadev.com [email protected] +61 8 8463 1914 VersaDev

For a FREE DOWNLOAD visit www.versaSRSHelpDesk.com

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About VersaDevVersaDev is a South Australian company developing best-of-breed software solutions that address the everyday Customer Service and Support problems faced by companies around the world.