HSE ORIENTATION - Janitorial

June 2010

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Introduction

WELCOME TO USM  USM considers Health, Safety and Environment (HSE) to

be of paramount importance within the sites we manage and our aim is to achieve an incident free workplace. All employees are encouraged to take the initiative in anticipating, preventing and correcting conditions or practices which may threaten their health or safety, the quality of our work, and the environment.

It is the responsibility of all to perform his/her duties in such a manner as to ensure their own personal safety and that of others who work with them. It is imperative that all employees are aware of their responsibility to make themselves familiar with USM specific requirements for health, safety and the environment.

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Our Values

We lead the Way We look for new and better ways of doing things and seek to excel in

everything we do We take on big challenges and deliver great results every time Our passion drives us and we enjoy the journey

We do what’s right We do what we say we will do We are open and honest and fair Doing what’s right is always more important than doing what’s expedient

We care for each other We watch out for each other’s safety and well-being We respect and support each other and listen to different points of view We recognise and reward our successes

We take responsibility We take personal responsibility for a safe workplace We challenge the status quo and develop innovative solutions We always aim to get it right the first time

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Measuring Success Full employee commitment to working injury free

• Attendance and participation in toolbox meetings and safety committees

• Providing value added suggestions when applicable Consistent identification and mitigation of health and safety hazards

prior to commencing work• Compliance with the Start Right and JHA programs

Meaningful incident investigations that identify and mitigate both immediate and basic causes

• Compliance with tracking and closing corrective actions Senior and line management that are conversant in existing HSE management systems and their responsibilities in delivering it

• Manager attendance in LOT, MOT, and MO programs Management teams that utilize measured HSE system results and act

accordingly• Compliance with LCP on all sites and projects

Management teams that seek out and incorporate HSE guidance and systems in all business plans and strategies

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USM Beliefs…

No Injuries to Anyone, Anytime

We believe that all injuries are preventable We commit to identify risks, eliminate all hazards and

prevent accidents with the objective of no injuries to anyone anytime

Continual development of safety culture is the key When a plan is agreed to, we do what we say We get it right the first time

““There is no job so urgent that we don’tThere is no job so urgent that we don’t have time to do it safely”have time to do it safely”

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Your Duties

While at work, YOU must…

Take care of your own health and safety

Take care not to effect health & safety of others

Co-operate with us to help comply with Health Safety & Environmental (HSE) requirements

Not interfere with or misuse things provided for health or safety

Immediately report all accidents, injuries, unsafe conditions, etc ., to your Supervisor

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Safety Rules - General

1. Learn to do your job the safe way. When in doubt about the job, or a task, ask your Supervisor for further instruction/clarification.

2. Always comply with all health and hygiene regulations as outlined to you by your Supervisor. Cooperate in maintaining clean and orderly conditions throughout the workplace.

3. Only operate equipment you are fully trained and authorized to operate. All equipment operators must be properly trained regarding safe operating procedures, including: PPE, start up, shut down, safety inspection, and maintenance procedures.

4. Always use available safety devices or guards. Whenever a guard has been removed from equipment for any reason, do not operate the equipment until the guard has been replaced. Never put hands, etc., into moving equipment/machinery. Repairs or adjustments to equipment should only be made by authorized personnel.

5. If authorized to make repairs or adjustments, turn off the machine, and disconnect battery to make sure machines will not unintentionally re-activate. Never clean, repair, or adjust any machinery while in operation.

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Safety Rules - General

6. Scarves, rings, necklaces, or other jewelry should not be worn if your work requires handling materials, or involves work performed around moving machinery or electrical equipment. Long hair must be kept up, off shoulders, away from moving equipment.

7. Personal protective equipment, such as safety glasses, goggles, gloves, etc., must be worn when performing jobs where such equipment is essential for your safety. Make sure that your PPE is correct for the job, it fits and/or operates correctly, and you know how to use it. You must ensure that your PPE is maintained in good working condition; get new PPE through your Supervisor (see PPE safety checklist).

8. All accidents/injuries (regardless of severity) must be reported immediately to your Supervisor – this also includes: non-injury incidents, close calls, property damage, etc. Timely reporting of accidents & injuries is essential in the process of providing the best medical care, as well as determining root causes and corrective measures. Accident investigations should be completed by the Supervisor within 24 hours.

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Safety Rules - General

9. Do not tamper with or use defective tools/equipment. Always pre-inspect all tools & equipment prior to use. Always keep all tools/equipment in good repair. The use of faulty tools, or tools not designed for the job, can result in injury. Notify your Supervisor if tools/equipment is in need of repair or replacement.

10. Wear safety sensible clothing at all times while at work. Attire must be appropriate for the operation being performed.

11. Do not use/store flammable or combustible liquids in open, or unlabeled containers. Store all flammable materials in approved safety containers.

12. Practice good housekeeping everywhere. All areas should be kept neat and orderly, with nothing left lying around. Good housekeeping is essential for the prevention of slips, trips, and falls. Always watch where you are walking; always hold onto handrail when using stairs. Keep all doors, aisles, extinguishers, eye washes & exits clean and clear at all times.

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Safety Rules - General

13. Unauthorized operation, or riding on, powered vehicles such as zambonie floor scrubbers, etc., is strictly forbidden. All powered vehicle operators must be certified, and authorized to operate the powered vehicle. Powered vehicles must be pre-inspected by the operator at the beginning of each shift. All employees must wear seatbelts at all times within (or on) company vehicles.

14. Remember the safe lifting guidelines to back safety: Think before you lift; get secure footing – position your feet

approximately one foot apart and "size up" the load Bend your knees; grasp the object with a firm grip Keep the load close to your body; tilt the pelvis keeping the

lower back straight Gradually lift by straightening your legs while keeping your

back straight Never twist your back while lifting; move your feet in the

direction you want to go Be sure that your intended path of travel is clear

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Safety Rules - General

15. In the event of a fire alarm, everyone must vacate the building through the closest available exit in a quick and orderly fashion. Be aware of traffic as you evacuate the building. Remain outside, and clear of the building, until you are signaled to return.

16. Everyone should know the location of the nearest exit, fire extinguisher, and eyewash. Access to fire extinguishers, eyewash stations, exits, and aisles must be kept unobstructed.

17. Use only proper electrically grounded or double insulated power tools in our operations. Metal housed tools must utilize the three-prong ground pin. Ensure all electrical cords, plugs, and extension cords are in safe operating condition before using.

18. No firearms, ammunition, switchblade knives, or other weapons, are permitted on USM property, or our customer’s property. Alcohol, drugs, narcotics, or any other substances subject to drug control laws, are also prohibited. Notify your Supervisor if taking any prescription or over the counter medication that could impair your work/safety.

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Safety Rules - General

19. Ladders are not to be used in any of our self-perform janitorial duties without specific training, and authorization from the supervisor for that specific task. Ladders must be pre-inspected, and must be secured in position. Don’t step on the two highest rungs. Metal ladders must not be used when working on or near electrical circuits. Never work above 6-feet without fall protection (MSR).

20. Smoking is only permitted outside, in designated areas. Horseplay, running, or practical joking is strictly prohibited.

21. Cell phones are not permitted to be used while working.

No Injuries to Anyone, Anytime

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Mandatory Safety Rules?

What are MSRs A set of Mandatory Safety Rules that are consistently

applied across the Transfield Services enterprise Transfield Services’ Mandatory Safety Rules focus on high

risk activities, routinely performed in normal operations

Why MSRs Mandatory Safety Rules are designed to protect employees

and contractors from serious injury or death We have to have a clear message - what is acceptable

behavior and what is not As an organization we have to draw attention to the

seriousness of these risks

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Mandatory Safety Rules

1. Always verify and tag or lock all energy isolations

2. Never remove another persons Danger Tag or Personal Lock without written authorization

3. Always operate equipment and machinery within defined safety limits

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Mandatory Safety Rules

4. Never begin a skilled task or operate equipment and machinery unless qualified

5. Always obtain authorization before entering a confined space

6. Never disable or override a safety device without written authorization

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Mandatory Safety Rules

7. Always protect against falling where you can fall more than 6 feet

8. Never work or travel under a suspended load

9. Always wear seatbelts when a vehicle is in motion

10.Never consume or be under the influence of alcohol or illicit drugs while at work

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What if I Breach a MSR?

Any breach of a Mandatory Safety Rule (MSR) is considered serious and therefore, subject to the investigation findings. The Fair Play model will be applied to both employees and managers to ensure that exemplary behavior is recognized and that individuals are held accountable for the actions they have taken or condoned.

Any employee found to have recklessly (knowingly) violated a Mandatory Safety Rule will be subject to dismissal

Any leader who fails to correct a breach or knowingly condones a breach of a Mandatory Safety Rule will also be subject to dismissal

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Back Safety

Warm-up & stretch before, during and after activity Only lift what you are comfortable lifting - bend your

knees, not your back and if you need help, ask for it Remember the safe lifting guidelines to back safety:

• Think before you lift; get secure footing – position your feet approximately one foot apart and "size up" the load

• Bend your knees; grasp the object with a firm grip• Keep the load close to your body; tilt the pelvis

keeping the lower back straight• Gradually lift by straightening your legs while

keeping your back straight• Never twist your back while lifting; move your

feet in the direction you want to go• Be sure that your intended path of travel is clear

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Incident Reporting

All accidents/incidents must be reported immediately to the supervisor

Lost Time injuries must be reported up to the CEO level within 1 hour

Supervisor must begin accident investigation immediately using SIIR form

Supervisors must notify their managers – voicemail or email

Review new Supervisor’s Incident Investigation Report (SIIR) form, and corresponding policy summary

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Incident Investigation

All accidents/incidents should be investigated and documented on a report form within 24 hours

Report forms should be emailed or faxed to Monika Buchanan, and copied to Bruce Thornton & and up the chain of command (supervisors to manager to director to VP)

The primary purpose of the investigation is to identify all contributing causes, and to implement corrective actions for each one

A fatality or multiple hospitalization event requires immediate notification to Bruce Thornton VP-HSE (610-937-6996 cell)

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Preventing Slips, Trips & Falls

S/T/F injuries generally happen in one of three ways: Walking on a slick substance like oil, grease, water, ice, or debris

(change in traction) Tripping over an object left in a walkway or catching a foot on an

unseen obstacle (root, hole, etc) Falling from a ladder, stairs, or other elevated areas The biggest opportunity to avoid these injuries is to always watch

where you are walking and wear appropriate shoes for the job and environment

Don’t rush, stay attentive – look for hazards Choose the safest path of travel and watch where you are going Only properly trained and authorized employees are allowed to use

ladders Maintain three points of contact when using a ladder (2 hands & 1

foot, or 2 feet & 1 hand)

Slip/Trip/Falls cause 15% of all accidental deaths, second only to motor vehicles as a cause of fatalities

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Return-to-Work

All employees injured on-the-job are expected to return to work as soon as medically possible

Efforts will be made to provide temporary transitional (modified) duties within the medical restrictions noted by the treating medical professional

Injured employees must provide status updates to the HSE/WC manager (Monika Buchanan 610-313-4502) after each doctor’s appointment

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Emergency Procedures

When Alarm is Raised

Know where the closest emergency exit is and get out

Be aware of traffic as you exit the building If you see a fire, pull a fire alarm as you exit the

building Do not attempt to fight the fire – do not put

yourself at risk Do not return into the building until you have

been cleared to do so

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USM has a “Zero Tolerance” policy for illegal drugs or alcohol in the workplace USM prohibits any person to work under the influence of

illegal drugs or alcohol Alcohol is not to be consumed in any office, jobsite, or company vehicle Smoking is strictly prohibited on our customer’s property

or in a company vehicle

If you are taking medicine prescribed by a medical practitioner, (or over-the-counter medicine) that may cause drowsiness or lessen your ability to perform your job safely, then you must report that to your Supervisor or Manager before working.

Drugs & Alcohol

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Summary

USM is committed to providing you with a safe workplace

We ALL have responsibility for our own health & safety as well as that of our workmates

Health & Safety comes before EVERYTHING else EVERY TIME

If you are not sure ASK - Don’t Know, Don’t Do!

No Injuries to Anyone, Anytime

THINK SAFE ... WORK SAFE ... HOME SAFE

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Questions ??

Please feel free to ask any questions about the material we’ve covered…