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HRM CityMatters Survey Results - November 2013

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This presentation outlines MQO's latest survey results on what citizens say about Halifax's economy, lifestyle, government and other issues.

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Page 2: HRM CityMatters Survey Results - November 2013

Are HRM residents…. happy?

Quality of Life

Page 3: HRM CityMatters Survey Results - November 2013

Quality of life – Top Three Scores

Job opportunities

Affordable housing

Having a vibrant economy

Traffic and navigation

Outdoor recreational facilities

Welcoming for new immigrants

Indoor recreational facilities

Arts and Cultural events

Place where I feel safe

Shopping

Visitors/tourists

Restaurants and cafés

Good place to raise a family

Educational opportunities

Overall quality

14% 3%

15% 5%

21%

37% 4%

38%

44% 4%

45% 9%

50% 2%

52% 6 %

55% 2 %

67% 4 %

69%

70% 3%

74%

58% 1%

Page 4: HRM CityMatters Survey Results - November 2013

Quality of life – Mean

Job opportunities

Affordable housing

Having a vibrant economy

Traffic and navigation

Outdoor recreational facilities

Welcoming for new immigrants

Indoor recreational facilities

Arts and Cultural events

Place where I feel safe

Shopping

Visitors/tourists

Restaurants and cafés

Good place to raise a family

Educational opportunities

Overall quality

5.8

5.9

6.3

6.5

6.9

7.0

7.0

7.3

7.3

7.5

8.0

8.0

7.9

8.1

7.5

Page 5: HRM CityMatters Survey Results - November 2013

Are municipal services meeting residents’ expectations?

Municipal Services

Page 6: HRM CityMatters Survey Results - November 2013

Municipal Service – Top Three Satisfaction Scores

Road maintenance

Good value for municipal taxes

Public transportation

Recreation facilities

Snow clearing

Green spaces

Police services

Overall quality

18% 5%

20% 5%

33% 9%

37% 2 %

38% 9%

48% 8 %

56% 7%

33% 8 %

Page 7: HRM CityMatters Survey Results - November 2013

Municipal Service – Mean

Road maintenance

Good value for municipal taxes

Public transportation

Recreation facilities

Snow clearing

Green spaces

Police services

Overall quality

5.9

6.2

6.3

7.0

6.8

7.3

7.5

6.8

Page 8: HRM CityMatters Survey Results - November 2013

What municipal services are driving satisfaction?

Page 9: HRM CityMatters Survey Results - November 2013

Satisfaction with

Municipal ServicesR2 =0.63

Value for municipal taxes

48%

Police services20%

Snow clearing16%

Public transportation

16%

Page 10: HRM CityMatters Survey Results - November 2013

How do residents perceive Downtown Halifax?

Downtown Halifax

Page 11: HRM CityMatters Survey Results - November 2013

Importance of Revitalizing the Downtown Area

Very Impor-tant; 44%

Somewhat Im-por-tant; 41%

Halifax done "Good Job" Revitaliz-ing the Downtown Area

Good Job, 22%

Ok / So-So; 44%

Revitalizing the Downtown Area

Page 12: HRM CityMatters Survey Results - November 2013

Do Residents Feel Safe in HRM?

Halifax Safety

Page 13: HRM CityMatters Survey Results - November 2013

HRM Safety

How safe is HRM? How safe would you feel walking alone at night in

Halifax?

9% 8%

79%

50%

Very safe Mostly Safe

Page 14: HRM CityMatters Survey Results - November 2013

What’s the best thing about living in HRM?

Living in Halifax

Page 15: HRM CityMatters Survey Results - November 2013

Top Things About Living in HRM

It's home/My family is here/Friends are here

Quiet/Easy pace of life/Good quality of life

Services are efficient/Easily accessible

Access to a variety of things/Diverse/Options

The people/Atmosphere/The 'community' feel

Size/Ease of travel/Close to everything

11%

11%

12%

17%

20%

29%

Page 16: HRM CityMatters Survey Results - November 2013

Do you support suggested HRM development projects?

Halifax Development

Page 17: HRM CityMatters Survey Results - November 2013

HRM Area Project – Project of Most Interest(among 3 proposed)

53%

23%18%

Page 18: HRM CityMatters Survey Results - November 2013

HRM Development that will have the greatest impact on quality of life – Top 3 selected

51%

23% 22%

Page 19: HRM CityMatters Survey Results - November 2013

How do HRM residents spend their hard-earned money?

Spending / Lifestyle

Page 20: HRM CityMatters Survey Results - November 2013

Likelihood to buy: Next 12 Months

New home

Buy/ lease new vehicle

Renovate home

New electronics for your home

Vacation

10% 2%

14%

28%

31% 3%

67% 3%

Page 21: HRM CityMatters Survey Results - November 2013

How “NICE” are HRM residents?

Bullying and Tolerance

Page 22: HRM CityMatters Survey Results - November 2013

Perceived Tolerance (top 3 scores)of HRM Residents Towards…

49% 48%

39%

Page 23: HRM CityMatters Survey Results - November 2013

Importance of Bullying as an Issue

Very important Important Unimportant Very unimportant

70%

25%4% 0%

Victim of bullying Being a bully

14%4%

7.9 times 2.6 times

Incidence: Bullying Among Adults (past year)

Page 24: HRM CityMatters Survey Results - November 2013

How would you rate the Mayor and its council?

Mayor and Council

Performance

Page 25: HRM CityMatters Survey Results - November 2013

Mayor Performance: % top 3 Scores

2013 Michael Savage

2012 Peter Kelly

2011 Peter Kelly*

40%

25% 25%

Page 26: HRM CityMatters Survey Results - November 2013

Municipal Council Performance

Score 8-10 Score 6-7 Score 1-5

20%

42%

24%