HRM - BM 60

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HUMAN RESOURCE MANAGEMENT INDIVIDUALASSINGMENT

HUMAN RESOURSE

MANAGEMENT

Compiled by - M.A.M SadiqBa!" No - CT#HNDBM#$%#%&

BM#$%#%& 'a(e % o) *&

[DATE]

ICBT[Company address]

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UNIT TITLE +

CODEK/601/1264: Human Resources Management LEVEL 4

CREDITS 15

STUDENT NAME STUDENT ID BM/60/

ASSESSORDulanga Kodituwakku IV by I,oa Ga/a",a

ASSESSMENT

1 ! 10 O) 0

"ssignment

re#iewed on1ORD

COUNT

$ask 01 %2000

$ask 02 %

&resentation

$ask 0' %4000ASSIGNMENT

ISSUE DATE00(04(2015

ASSIGNMENT

SUBMISSION

DATE

Re)ort

ASSIGNMENT

DISCUSSION

DATE234

ASSIGNMENT

RESUBMISSION

DATE

!*+", -R"D.R*-*+",

BM**+R.BM**+

ASSESSMENT CRITERIA TO BE ASSESSED IN THIS ASSIGNMENT

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p/e3e,ed i )o/ e9ami,aio, # a33e33me, i, a,y o"e/ !o/3e o/ ,i a "i3 o/ a,y o"e/ i,3iio,

SIGNATURE;

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I,e/,al Ve/i)ie/ Name +

Si(,a/e ;M3. I,oa Ga/a",a Dae Ve/i)ied

!eed7ack issued to t8e student Date o9 *ssue:

*, Descri)tion omment

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a,d "ma, /e3o/!e ma,a(eme,

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pla,,i,( i, o/(a,i3aio,3

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p/o!e33 i, 7o o/(a,i3aio,3

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a,d 3ele!io, e!",iqe3 i, 7o o/(a,i3aio,3

*.0A33e33 "e li, be7ee, moi5aio,al "eo/y

a,d /e7a/d

*.&E5alae "e p/o!e33 o) =ob e5alaio, a,d

o"e/ )a!o/3 dee/mi,i,( pay

*.*A33e33 "e e))e!i5e,e33 o) /e7a/d 3y3em3 i,

di))e/e, !o,e93

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mo,io/ employee pe/)o/ma,!e

6.0Ide,i)y "e /ea3o,3 )o/ !e33aio, o)

employme, 7i" a, o/(a,i3aio,

6.& De3!/ibe "e employme, e9i p/o!ed/e3

3ed by 7o o/(a,i3aio,3 )/ame7o/ o,

employme, !e33aio, a//a,(eme,3

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bee, 3y,"e3i?ed a,d p/o!e33ed i, o/de/ o

a,37e/ o "e qe3io,3 e))e!i5ely.

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3ed e))e!i5ely 7i" a (ood !omma,d o)

e!",i!al la,(a(e i, a, a!!/ae 7ay 7"e/e

!omm,i!aio, "a3 ae, pla!e i, )amilia/ a,d

,)amilia/ !o,e93.

T"e (i5e, 3/!/e o p/o5ide a,37e/3 "ad

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3bmied o, ime by ma,a(i,( 3b3a,ial

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D*

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A33e33o/3 Name Dla,(a @odi7a

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I /e!ei5ed "e )eedba! a,d "a5e a "o/o(" ,de/3a,di,( o, i.

Si(,a/e o) "e Sde,;

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0. U,de/3a,d "e di))e/e,!e be7ee, 'e/3o,,el Ma,a(eme, a,d Hma, Re3o/!e

Ma,a(eme,

&. U,de/3a,d "o7 o /e!/i employee3

*. U,de/3a,d "o7 o Re7a/d Employee3 i, o/de/ o moi5ae a,d /eai, "em

6. @,o7 "e Me!"a,i3m3 )o/ "e Ce33aio, o) employme,.

T"i3 a33i(,me, !o,3i33 o) T"/ee Ta33. >o a/e /eqi/ed o a,37e/ )o/ all e3io,3

$ask 01 % , 01 3*ndi#idual

>o ,eed o p/epa/e a /epo/ !o5e/ )ollo7i,( a/ea3

a4 Di3i,(i3" be7ee, 'e/3o,,el Ma,a(eme, a,d Hma, Re3o/!e Ma,a(eme,

2LO 0.04

b4 A33e33 "e ),!io, o) "e Hma, Re3o/!e Ma,a(eme, i, !o,/ibi,( o "e

o/(a,i?aio,al p/po3e3 2LO 0.&4

!4 E5alae "e /ole a,d /e3po,3ibiliie3 o) li,e ma,a(e/3 i, Hma, Re3o/!e

Ma,a(eme, 2 LO 0.*4

$ask 02 % , 02 and , 04 3lass Room "cti#it; < -rou)

>o ,eed o )o/m a (/op 2%6 - % membe/3 )o/ "e (/op4 do a p/e3e,aio, o !o5e/ "e

)ollo7i,( a/ea3. E5e/y eam membe/ 3"old e5alae "e !o,/ibio, )o/ ea!" membe/ by

3i,( "e aa!"ed .#aluation !orm.

'/e3e,aio, D/aio, ; *% mi,e3

Sppo3e yo a/e "e HR Ma,a(e/ i, a leadi,( 'ai, !ompa,y i, S/i La,a. T"e ma,a(eme,

"ad de!ided o 3a/ a ,e7 b3i,e33 i, MCG. I, "e boa/d meei,( "e ma,a(eme, "ad

a3ed yo o !ome o 7i" a, e))e!i5e HR pla, i, o/de/ o 3a/ "e ,e7 b3i,e33.

>o a/e 3ppo3ed o do a p/e3e,aio, !o5e/i,( "e mai, a/ea3 a3 )ollo73.

0. A,aly?e "e /ea3o,3 )o/ "ma, /e3o/!e pla,,i,( i, o/(a,i?aio,

2LO &.04&. Oli,e "e 3a(e3 i,5ol5ed i, pla,,i,( "ma, /e3o/!e /eqi/eme,3. 2LO &.&4*. Compa/e "e /e!/ime, a,d 3ele!io, p/o!e33 i, 7o o/(a,i?aio,3. 2MCG

ope/ae3 a3 a 3b3idia/y o) "e 'ai, Compa,y. 'ai, Compa,y 7o/3 a3 "e mo"e/

!ompa,y.4 2LO &.*4

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6. E5alae "e e))e!i5e,e33 o) "e /e!/ime, a,d 3ele!io, e!",iqe3 i, 7o

o/(a,i?aio,3. 2L.O.&.64. A,aly?e "e impa! o) "e le(al a,d /e(lao/y )/ame7o/ o, "ma, /e3o/!e

ma,a(eme, o "e (i5e, 3!e,a/io. 2L.O0.64

'a/allel o "e ,e7 b3i,e33 i, MCG "e o/(a,i?aio, 3a/ed a deli5e/y 3e/5i!e. Si,!e i

i3 ,o ),!io,i,( 7ell de o ma,y /ea3o,3 o/(a,i?aio, 7a, o e9i )/om "a b3i,e33.

Ma,a(i,( Di/e!o/ (i5e3 yo "e /e3po,3ibiliy o yo o !lo3/e "e b3i,e33.

$. Ide,i)y "e /ea3o,3 )o/ !e33aio, o) employme, 7i" a, o/(a,i?aio, 2 L.O.6.04. De3!/ibe "e employme, e9i p/o!ed/e3 !a, be 3ed by "e o/(a,i?aio,. 2L.O.6.&4. Co,3ide/ "e impa! o) "e le(al a,d /e(lao/y )/ame7o/ o, employme, !e33aio,

a//a,(eme,3. 2L.O.6.*4

$ask 0' % , 0' 3*ndi#idual Re)ort

A33me "a "e ,e7 !ompa,y 2MCG4 /,3 i83 ope/aio, 3!!e33)lly )o/ mo/e "a, )i5e

yea/3 i, "e lo!al ma/e. Al"o(" "e !ompa,y ea/,3 p/o)i3 "e p/od!io, a,d ma/ei,(

ma,a(e/3 !omplai, "a "ei/ employee3 "a5e be!ome demoi5aed de o i,e))e!i5e /e7a/d

3y3em. T"ey 7a, yo o mae a p/ope/ /e7a/d 3y3em.

a4 A33e3 "e li, be7ee, Moi5aio,al T"eo/y a,d Re7a/d 2de5elop a /e7a/d 3y3em

)o/ a 3pe!i)i! Fob Tile a,d e9plai, "o7 !ompa,y !a, moi5ae "e employee "/o("

"e de5eloped 3y3em.4 2LO *.04

b4 E9plai, o "i3 o/(a,i?aio, "o7 "ey !a, e5alae "e p/o!e33 o) =ob e5alaio, a,d

o"e/ )a!o/3 dee/mi,i,( pay. 2LO *.&4

!4 A33e3 "e e))e!i5e,e33 o) Re7a/d Sy3em i, di))e/e, !o,e9 2yo ,eed o a33e33 "e

e))e!i5e,e33 )o/ bo" employe/ a,d employee pe/3pe!i5e34 2LO *.*4

d4 E9ami,e "e me"od3 "a o/(a,i?aio, !a, 3e o mo,io/ employee pe/)o/ma,!e

2LO *.64

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R.**+ $H. -R"D*+- -R*D

Ta3 'a33 Me/i Di3i,!io,

%0 LO %0

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%* LO %&

M0 M& M* D0 D& D*LO %*

$8e standard assignment 3!or $ask 0' s8ould consist o9 t8e 9ollowing documents

and s8ould 7e in order:

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0. Co5e/ S"ee # Tile pa(e 2i) /eqi/ed4

&. A33i(,me, B/ie)

*. G/adi,( De3!/ipo/3

6. A!,o7led(eme,

. E9e!i5e 3mma/y

$. Table o) !o,e,3

. Li3 o) ill3/aio,3#dia(/am3 2i) appli!able4

. I,/od!io,

. A,37e/3 )o/ "e (i5e, qe3io,3 2Ta3 %*4

0%. Co,!l3io,

00. Re)e/e,!e3 2)ollo7 Ha/5a/d /e)e/e,!i,( 3yle4

0&. Appe,di9e3 2,mbe/ yo/ appe,di!e3 !lea/ly a,d ,ealy. A5oid aa!"i,(

e9!e33i5e a,d i//ele5a, do!me,34

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-rou) ontri7ution !orm < $ask 02 % , 04 3lass Room "cti#it; < -rou)

Team Membe/ 2Name a,d "e

Re(i3/aio, Nmbe/4

'e/)o/ma,!e I,di!ao/3 2Rae 7i" 0 o 0% 0 1ay belo7 "e 3a,da/d a,d 0% Hi("e3 Sa,da/d

Co,/ibio, )o/

LO 6.0

Co,/ibio, )o/

LO 6.&

Co,/ibio, )o/

LO 6.*

Co,/ibio, o

p/epa/e "e Repo/

Ae,da,!e eam

7o/3

*ndi#idual ontri7ution !orm < $ask 02 % , 04 3lass Room "cti#it; < -rou)

>o/ Name a,d "e Re(i3/aio,

Nmbe/

'e/)o/ma,!e I,di!ao/3 2Rae 7i" 0 o 0% 0 1ay belo7 "e 3a,da/d a,d 0% Hi("e3 Sa,da/d

Co,/ibio, )o/

LO 6.0

Co,/ibio, )o/

LO 6.&

Co,/ibio, )o/

LO 6.*

Co,/ibio, o

p/epa/e "e Repo/

Ae,da,!e )o/ all

eam 7o/3

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"K+=,.D-.M.+$

i/3 a,d )o/ mo3 I 7old lie o p/ai3e almi("y Alla" )o/ (i5i,( me "e ,o7led(e a,d 3/e,("3 o

!omplee "i3 /epo/. A,d 3pe!ial "a,3 o ICBT Ciy !amp3 )o/ (i5i,( me "e oppo/,iy o 3dy

a "ei/ i,3ie a,d all "e ,e!e33a/y )a!iliie3 "a a/e bei,( p/o5ided )o/ "e !ompleio, o) "i3

!o/3e.

T"e 3ppo/ (i5e, )/om my )amily i3 ,e5e/ )o/(oe,.

Ho7e5e/ "i3 7old,8 "a5e bee, a po33ibiliy o !omplee "i3 modle 7i"o "e (ida,!e a,d "elp

o) "e modle le!/e/ MRS Dla,(a @odi7a.

/"e/mo/e I 7old lie o "a, all my )/ie,d3 a,d !la33mae3 7"o "elped a,d 3ppo/ed me

di/e!ly a,d i,di/e!ly.

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.>ecuti#e ummar;

T"i3 /epo/ di3!33 abo Hma, /e3o/!e3 ma,a(eme, 7i"i, a, o/(a,i?aio,. T"e/e "a5e bee, lo3

o) di3!33io,3 abo di))e/e,!e be7ee, HRM a,d pe/3o,,el ma,a(eme,. T"e di))e/e,!e be7ee,

HRM a,d pe/3o,,el ma,a(eme, "a3 bee, di3!33ed i, "i3 /epo/. A,d "o7 HRM ),!io,3 "elp3 i,

a!"ie5i,( "e o/(a,i?aio,al ob=e!i5e3. Mo/eo5e/ "e /ole3 a,d /e3po,3ibiliie3 o) "e li,e ma,a(e/3

a/e me,io,ed 7i"i, "i3 /epo/. Le(al a,d /e(lao/y )/ame7o/3 "a a, HRM depa/me, 3"old

)ollo7 a/e al3o di3!33ed.

HR pla,,i,( i3 5e/y impo/a, )o/ a, o/(a,i?aio,. HR pla,,i,( i3 ,e!e33a/y 7"ile 3a/i,( o /e!/i.

I) 3a/i,( 7i"o a,y HR pla,,i,( "e/e 7old be 3ome po3ii5e3 a,d ,e(ai5e3 o) i. /"e/mo/e"e HR pla,,i,( p/o!e33 "a3 al3o bee, di3!33ed i, "i3 /epo/.

T"e me"od3 "a o/(a,i?aio, !a, mo,io/ employee pe/)o/ma,!e a/e !/ii!al i,!ide,3: (/ap"i!

/ai,( 3!ale: a,d be"a5io/al a,!"o/ed /ai,( 3!ale: ma,a(eme, by ob=e!i5e3: /a,i,( a,d *$%

de(/ee.

T"e /ea3o,3 )o/ !e33aio, o) employme, a/e di3mi33al: /ed,da,!y: /ei/eme, a,d /e3i(,aio,. T"e/e

a/e /e3i(,aio, p/o!ed/e3 )o/ employee3 7"e, lea5i,( o/ e/mi,ai,( "e employee i, "e

o/(a,i?aio,.

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*ntroduction

Hma, /e3o/!e3 ma,a(eme, i3 a 5e/y impo/a, a3pe! i, a, o/(a,i?aio,. HRM ma,a(e3 "e

7o/)o/!e i, a, o/(a,i?ed 7ay 3i,( pe/3o,al e!",iqe3. HRM /e!/i people a!!o/di,( o "e

/eqi/eme,3 o) "e o/(a,i?aio, a,d /ai, "em o do "ei/ =ob i, "e be3 po33ible 7ay3. Mo/eo5e/

HRM deal 7i" "e !o,)li!3 "a a/i3e a "e 7o/ pla!e.

T"e !o,!ep o) Hma, Re3o/!e Ma,a(eme, 2HRM4 "a3 a/a!ed !o,3ide/able ae,io, o5e/ "e

la3 7o de!ade3 )/om 3!"ola/3 a,d p/a!iio,e/3 alie. 1"ile 3ome 3!"ola/3 !o,3ide/ HRM o be

a,o"e/ de)i,iio, o) 'e/3o,,el Ma,a(eme, i, a, o/(a,i?aio,: 3ome 3!"ola/3 lie o a/(e "a "e/e

i3 mo/e o HRM "a, me/ely ma,a(i,( "e J"ma,8 /e3o/!e3 o) "e o/(a,i?aio,. T"ey !o,3ide/

HRM o "a5e a 7ide/ 3!ope 7"i!" i3 mo/e b3i,e33 o/ie,ed a,d i,e/-li,ed o "e o5e/all b3i,e33

3/ae(y o) "e o/(a,i?aio,. Ho7e5e/: "e (e,e/al 5ie7 i3 "a HRM i3 a qaliai5e ),!io, o) a,y

o/(a,i?aio, "a "a3 a, eleme, o) emoio,al i,5ol5eme, i, i a3 7ell.

I i3 pe/i,e, o ,oe "a HRM a3 a !o,!ep i3 d/i5e, by "e 7e3e/, ideolo(y o) !apiali3m a,d )/ee

ma/e e!o,omy: 7"ile i3 !o,!ep3 a/e ba3ed o, i,di5idal 5ale3 o) pe/3o,al (/o7": de5elopme,

a,d )/eedom.

Hma, /e3o/!e3 ma,a(eme, deal 7i" "e e/mi,aio, o) "e employee3 a,d "ei/ pay 3/!/e. I,

addiio, o "a HRM de!ide3 "e /e7a/d "a i3 o be (i5e, o "e employee3 a!!o/di,( o "ei/

!o,/ibio, o "e o/(a,i?aio,.

Hma, /e3o/!e ma,a(eme, doe3 "e be3 o eep "e employee3 3ai3)ied by p/o5idi,( di))e/e,

i,!e,i5e3 a,d /e!o(,iio, o) "ei/ 7o/. He,!e "ey eep "e employee3 moi5aed )o/ "e be,e)i o)

"e o/(a,i?aio,. I) "e employee3 a/e moi5aed "ei/ 7o/ e))i!ie,!y 7ill be "i(" 7"i!" lead3 o

"i(" op.

T"e mo3 impo/a, "i,( "a HRM 3"old be !o,!e/,ed abo i3 "e le(al )/ame7o/ "a i,5ol5e3

i, deali,( 7i" "e employee3.

MCG /,3 i3 o7, ope/aio, 3!!e33)lly )o/ mo/e "a, )i5e yea/3 i, "e lo!al ma/e. T"e !ompa,y

ea/,3 a (ood p/o)i b p/od!io, a,d ma/ei,( ma,a(e/3 !omplai,ed "a "e "ei/ employee3 "a5e

be!ome demoi5aed de o i,e))e!i5e /e7a/d 3y3em

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Di99erence 7etween 8uman resource management and )ersonnel management

O,e 7ay o) ,o7i,( 7"a i3 "appe,i,( a/o,d "e 7o/ld i3 o loo a "e pa3 e5e,3 a,d ,de/3a,d

"o7 "e "ma, /e3o/!e p/a!i!e3 a/e /apidly !"a,(i,(. E5e/y o/(a,i?aio, i, "e b3i,e33

e,5i/o,me, i3 e9pe!ed o )ollo7 a,d mai,ai, (ood HR p/a!i!e3 "a 7old "elp "e Compa,y o

a!"ie5e "e 3e (oal3 a,d ob=e!i5e3 7i"o a,y "a33le3. Hma,3 a/e "e 5ial a3pe!3 )o/ a,y

b3i,e33e3 a,d i "a3 "e !apa!iy a,d !apabiliy o !"a,(e "e !ompa,y pe/)o/ma,!e i, ma,y 7ay3.

Simla,eo3ly ,de/3a,di,( "e "ma, a3pe! 7ill (i5e a 7ide ,o7led(e a,d "e HR ),!io,3

m3 /elae o "e o/(a,i?aio,al p/po3e3.

'e/3o,al ma,a(eme, a,d "ma, /e3o/!e ma,a(eme, play3 a ma=o/ /ole i, "e o/(a,i?aio, )o/ "e

b3i,e33 de5elopme,. 'e/3o,al ma,a(eme, i3 pa/ o) "e ma,a(eme, p/o!e33 7"i!" emp"a3i?e

abo people a 7o/pla!e a,d "ei/ /elaio,3"ip 7i" i, "e o/(a,i?aio,. Hma, Re3o/!e

Ma,a(eme, 2HRM4 /e)e/3 o "e poli!ie3: p/a!i!e3: a,d 3y3em3 "a i,)le,!e employee38 be"a5io/:

aide3: a,d pe/)o/ma,!e. T"e HRM i3 /e3po,3ible )o/ "e p/o!e33: 7"i!" allo73 "e o/(a,i?aio, o

3ay !ompeii5e i, "e e9e/,al ma/e a,d i,e/,ally e))i!ie,.

'e/3o,,el ma,a(eme, i3 7o/)o/!e !e,e/ed: di/e!ed mo3ly a "e o/(a,i?aio,83 employee3 3!"

a3 /ai,i,( a,d de5elopme,: a//a,(eme,3 )o/ e))e!i5e pay: !lea/i,( p ma,a(eme,83 e9pe!aio,3:

=3i)yi,( ma,a(eme,83 a!io,3 e!. 1"ile o, "e o"e/ "a,d: HRM i3 /e3o/!e !e,e/ed: i, e/m3 o)

de5ol5i,( "e /e3po,3ibiliy o) HRM o li,e ma,a(eme,: ma,a(eme, de5elopme, e!. 'e/3o,,el

Ma,a(eme, i3 ba3i!ally a, ope/aio,al ),!io,: !o,!e/,ed mai,ly 7i" !a//yi,( o "e day-oday

people ma,a(eme, a!i5iie3. 1"e/ea3: HRM i3 3/ae(i! i, ,a/e: a,d bei,( !o,!e/,ed 7i"

di/e!ly 3ppo/i,( a, o/(a,i?aio, o (ai, 33ai,ed !ompeii5e ad5a,a(e.

T"e "ma, /e3o/!e ma,a(eme, i3 /e3po,3ible )o/ ma,y ),!io,3 i, o/de/ o a!!ompli3" "e

o/(a,i?aio,al (oal3. Some o) "e ),!io,3 a/e /e!/ime,: /ai,i,( a,d de5elopme,: ma, po7e/

pla,,i,(: pe/)o/ma,!e e5alaio,: di3!ipli,e admi,i3/aio,: e!. 7"e, "e ),!io,3 a/e !a//ied o i,

a p/odi(io3 ma,,e/ i 7old "elp "e o/(a,i?aio, o 3ay i, "e b3i,e33 )o/ ma,y yea/3 a,d lie7i3e

o )a!e "e !ompeii5e !"alle,(e3.T"e /ea3o, 7"y ma, po7e/ pla,,i,( i3 impo/a, i3 be!a3e i (i5e3 a !e/ai, di/e!io, o "e 7o/

p/o!e33 o) "e o/(a,i?aio,. 1"e, "e/e i3 a pla, )o/ a !ople o) yea/3 a"ead i i3 impo/a, o ide,i)y

7"a po3iio, 3"old be )illed a,d "o7 ma,y employee3 3"old be /e!/ied a,d 7"a 3ill3 "ey

3"old "a5e. I) "e/e i3,8 3))i!ie, ,mbe/ o) 3pply i i3 "e o/(a,i?aio,3 /e3po,3ibiliy o !ome p

7i" a pla, o p/od!e 3))i!ie, employee3. T"ey !old 3e p a, o,li,e !amp3: !o,a! ,i5e/3iie3

7"i!" "a3 p/e)e//ed (/adae3 7i" "e p/e)e//ed 3ill3 o) "e o/(a,i?aio, i, o/de/ o /e!/i "em

a)e/ "ey (/adae. T"e3e i,d o) 3/ae(ie3 7ill "elp "e o/(a,i?aio, o )i,d "ei/ p/po3e o)

e9i3e,!e.

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T"e3e a/e "e Di))e/e,!e be7ee, Hma, Re3o/!e Ma,a(eme, a,d 'e/3o,,el Ma,a(eme,.

&ersonnel Management Human Resource Management

Ea/lie/ pe/3o,,el ma,a(eme, 3ed o ma,a(e

"e employee3 i, "e o/(a,i?aio,.

Ho7e5e/: ,o7 "ma, /e3o/!e ma,a(eme, i3

3i,( o ma,a(e employee3 a,d "ei/ 3/e,("3

i, "e o/(a,i?aio,.Employee38 7el)a/e: pe/3o,,el admi,i3/aio,

a,d labo/ /elaio, i, "e o/(a,i?aio, a/e "e

mai, a/ea3 /elaed o pe/3o,,el ma,a(eme,.

De5elopme,: a!qi3iio,: moi5aio, a,d

mai,e,a,!e o) "e "ma, /e3o/!e3 o) "e

o/(a,i?aio, a/e "e mai, a/ea3 /elae3 o

"ma, /e3o/!e ma,a(eme,.

Employee3 a3 a, i,p )o/ a!"ie5i,( "ei/

e9pe!ed op a/e !o,3ide/ed i, pe/3o,,el

ma,a(eme,.

Employee3 a3 a, impo/a, a,d 5alable

/e3o/!e )o/ a!"ie5i,( "ei/ e9pe!ed op a/e

!o,3ide/ed i, "ma, /e3o/!e ma,a(eme,.

T"e =ob de3i(, i3 pla,,ed o, ba3i3 o) di5i3io,

o) labo/ i, pe/3o,,el ma,a(eme,.

T"e =ob de3i(, ),!io, i3 pla,,ed o, ba3i3 o)

(/op 7o/#eam 7o/ i, "ma, /e3o/!e

ma,a(eme,.

T"e employee3 a/e e9pedied 7i" le33

de5elopme, oppo/,iie3 a,d /ai,i,( i,

pe/3o,,el ma,a(eme,.

T"e employee3 a/e e9pedied 7i" mo/e

de5elopme, oppo/,iie3 a,d /ai,i,( i,

"ma, /e3o/!e ma,a(eme,.

T"e op le5el ma,a(eme, ae "ei/ de!i3io,3

a!!o/di,( o "e /le3 a,d /e(laio,3 o) "e

o/(a,i?aio, i, pe/3o,,el ma,a(eme,.

T"e op le5el ma,a(eme, ae "ei/ de!i3io,3

!olle!i5ely a)e/ !o,3ide/i,( employee83

pa/i!ipaio,: a"o/iy: de!e,/ali?aio,:

!ompeii5e e,5i/o,me, e! i, "ma, /e3o/!ema,a(eme,.

O,ly i,!/ea3ed p/od!io, i3 !o,3ide/ed i,

pe/3o,,el ma,a(eme,.

T"e p/od!i5iy: !l/e: e))e!i5e,e33:

employee3 3ai3)a!io, a,d employee3

pa/i!ipaio, i3 !o,3ide/ed i, "ma, /e3o/!e

ma,a(eme,.

'e/3o,,el ma,a(e/ i,5ol5ed i, pe/3o,,el

ma,a(eme,.

All le5el3 o) ma,a(e/3 )/om op o boom a/e

i,5ol5ed i, "ma, /e3o/!e ma,a(eme,.

'e/3o,,el ma,a(eme, i3 !o,3ide/ed a3 a

/oi,( ),!io,.

T"e "ma, /e3o/!e ma,a(eme, i3 !o,3ide/ed

a3 a 3/ae(i! ),!io,.

Table 0; Di))e/e,!e be7ee, Hma, Re3o/!e Ma,a(eme, a,d 'e/3o,,el Ma,a(eme,

!unction o9 8uman resource management

HR !a, mae po3ii5e a,d di3i,!i5e !o,/ibio, o a,y o/(a,i?aio,. HR ,eed3 o ,de/3a,d "e

o/(a,i?aio, ob=e!i5e3 a,d !/eae a 7o/)o/!e !apable o) a!"ie5i,( i a,d e,!o/a(e "em o 7o/

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o7a/d3 i. o/ "i3 HR ,eed3 o do "e "ma, /e3o/!e3 pla,,i,(. T"i3 i3 "ey 7ill "a5e o )o/e!a3

"e /eqi/eme,3 o) "e o/(a,i?aio, ide,i)yi,( 7"e"e/ !//e, employee ,mbe/3 i3 e,o(" o

a!"ie5e "e (oal3 a,d do "ey "a5e adeqae 3ill3 o 7o/. A,d )o/e!a3 /eqi/eme,3 o) labo/ a,d

3ill3 a,d mee "em i, )/e. I, o/de/ o ide,i)y "e be3 po33ible !a,didae3 )o/ "e =ob "ey ,eed o

(o "/o(" "e /e!/ime, p/o!e33 o a/a! "e !a,didae3 a,d !"oo3e "em. A (ood 7o/)o/!e 7ill

mae 7o/3 ea3ie/ a,d mae3 i ea3ie/ )o/ o/(a,i?aio, o a!"ie5e "ei/ (oal3.

Mo/eo5e/ HR ,eed3 o ma,a(e "e pe/)o/ma,!e3 o) "e employee3. T"i3 7ill "elp "em o ,de/3a,d

"e be3 pe/)o/mi,( employee3 a,d 7a/, o/ )i/e "e employee3 7"o a/e ,o 7o/i,( p o 3a,da/d.

A)e/ "i3 HR ,eed3 o /e7a/d "e employee3 by o))e/i,( "em p/omoio,3: !a3" i,!e,i5e3 o/ ,o,-

)i,a,!ial /e7a/d3. I, addiio, o "a HR ,eed3 o do i3 eep "e employee3 3ai3)ied a,d moi5aed.

o/ "i3 i83 impo/a, o ide,i)y "ei/ !a/ee/ (oal3 a,d ,eed3 7i"i, "e o/(a,i?aio,. HR ,eed3 o

7o/ po, 7i" "em o a!"ie5e "ei/ !a/ee/ (oal3 by p/o5idi,( ime o ime /ai,i,(3 7"i!" 7ill

mae "em )eel "ey a/e impo/a, a,d moi5aed. Moi5aio, 7ill lead o bee/ 7o/ e))i!ie,!y a,d

"i3 7ill lead o 3!!e33 i, o/(a,i?aio,3 e))o/3 o a!"ie5e "e ob=e!i5e3. I) "i3 "appe,3 oppo3ie: "e

employee83 e))o/ i, "e 7o/ 7ill be lo7 de o la! o) moi5aio,.

HR al3o ,eed3 o mae a (ood 7o/i,( e,5i/o,me, 7"e/e "ey !a, 7o/ !om)o/ably. T"e

3//o,di,(3 al3o a))e! "ei/ 7o/i,( e))i!ie,!y. T"e/e)o/e HR 3"old loo o a5oid !o,)li!3 i, "e

7o/ pla!e. Co,)li!3 !a, be /ed!ed by impleme,i,( e))e!i5e !omm,i!aio, 3y3em be7ee,

employee3. 1"e, "e/e i3 ,o !o,)li!3: employee3 !a, 7o/ o(e"e/ o a!"ie5e "e (oal3. O/ el3e

employee3 7ill /y o 7o/ )o/ "em3el5e3 7"i!" doe3,8 "elp o a!"ie5e "e o/(a,i?aio, ob=e!i5e3.

T"e3e a/e "e ),!io, o) "e Hma, Re3o/!e Ma,a(eme, i, !o,/ibi,( o "e o/(a,i?aio,al

p/po3e3

Fob de3i(,

Fob a,aly3i3

Hma, /e3o/!e pla,,i,(

Re!/ime,

Sele!io,

Hi/i,(

I,d!io,

'e/)o/ma,!e e5alaio,

'ay ma,a(eme,

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T/ai,i,( a,d de5elopme,

Employee mo5eme,

Sa)ey a,d "eal" admi,i3/aio,

Di3!ipli,e admi,i3/aio, G/ie5a,!e3 "a,dli,(

Labo/ /elaio,3

o7 Design

Fob de3i(, mea,3 de3!/ibi,( "e a33: die3 a,d /e3po,3ibiliie3 o) "e =ob.

o7 "nal;sis

Fob a,aly3i3 mea, de3!/ibe3 abo die3: /e3po,3ibiliie3 a,d ba3i! qali)i!aio,3 ,eeded )o/ "e

pe/3o, 7"o doe3 "e =ob.

Human Resource &lanning

Hma, /e3o/!e pla,,i,( i3 "e p/o!e33 "a li,3 "ma, /e3o/!e3 ,eed3 o) "e o/(a,i?aio, o

e,3/e "a 3a))i,( i3 3))i!ie,: qali)ied a,d !ompee, e,o(" o a!"ie5e "e o/(a,i?aio,al

ob=e!i5e3.

Recruitment

Re!/ime, i3 "e p/o!e33 o )i,d "e people 7"o "a5e qali)i!aio, a,d app/e!iae "em o apply "e

=ob 5a!a,!ie3 i, "e o/(a,i?aio,. I doe3 ,o mea, o 3ele! "e people o p/o!e33 "e 5a!a,!ie3 3i,(

a/a!io,. T"e /e3l o) "i3 7ill !/eae a pool o) =ob !a,didae3 a!!o/di,( o "e "ma, /e3o/!e

pla,,i,(. T"e/e a/e 7o ype3 o) /e!/ime, me"od3. T"ey a/e i,e/,al /e!/ii,( me"od3 a,d

e9e/,al /e!/ime, me"od3. T"e 3ill i,5e,o/ie3: 3!!e33io, pla,3: =ob po3i,(: i,e/,al 3aeme,3

a,d employee /e)e//al3 a/e "e i,e/,al /e!/ii,( me"od3. Fob )ai/3: =ob ad5e/i3i,(: =ob a(e,!ie3:

p/o)e33io,al o,li,e /e!/ii,( di/e!o/ie3: o,li,e !a/ee/ oppo/,iie3: e-/e!/ie/ 3o)7a/e: e-bio daa

o/ CV a/e "e e9e/,al /e!/ii,( me"od3.

election

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Sele!io, i3 "e p/o!e33 o ide,i)yi,( "e mo3 3iable people )/om /e!/ied !a,didae3 o )ill "e =ob

5a!a,!y. I "elp3 o )i,d "e pe/3o, )o/ "e =ob a,d o mae (ood /elaio,3"ip 7i" "e employe/3.

Appli!aio,# bio daa e5alaio,: e33: i,e/5ie73: ba!(/o,d i,5e3i(aio,: medi!al e3: e! a/e "e

me"od3 3ed o 3ele! employee3.

Hiring

Hi/i,( mea,3 le(ally appoi,i,( people# pe/3o, 7"o "a5e 3ele!ed "e =ob 5a!a,!y. A)e/ 3ele!i,(

people# pe/3o, "i/e "e =ob: 7"e, a, appoi,me, o) employee i3 o))e/: o/(a,i?aio, !a, p/o5ide "em

a !o,/a! ba3i! appoi,me, o/ p/obaio, pe/iod appoi,me,. A, appoi,me, lee/ "a3 o be !/eae

i, "i3 p/o!e33. Compa,y !a, "i/e employee3 by i,e/,al 7ay3 a,d e9e/,al 7ay3.

*nduction

I,d!io, mea,3 i,/od!i,( "e "i/ed ,e7 employee3 o "e o/(a,i?aio,: o "ei/ =ob a,d "e e9i3i,(

3a)). I mea,3 "i3 i3 "e p/o(/am "a 3e3 o i,/od!e ,e7 employee3 o "e o/(a,i?aio, a,d

o/(a,i?aio,al a!i5iie3. I "elp3 o (ide "e ,e7 employee3 o 3a/ "e =ob.

&er9ormance e#aluation

'e/)o/ma,!e e5alaio, i3 3ed by "e o/(a,i?aio, o ide,i)y 7"e"e/ "e employee3 e9pe!ed

pe/)o/ma,!e le5el i3 (ood o/ bad. Admi,i3/ai5e p/po3e3 a,d de5elopme, p/po3e3 a/e "e mai,

p/po3e o) pe/)o/ma,!e e5alaio,.

$raining and De#elo)ment

T/ai,i,( "elp3 o lea/, ,o,-ma,a(e/ial employee3 o "o7 o pe/)o/m "ei/ p/e3e, =ob mo/e

e))i!ie,ly. De5elopme, "elp3 o imp/o5e Ma,a(e/83 ,o7led(e: 3ill3 a,d be"a5io/. App/e,i!e

/ai,i,(: o, "e =ob /ai,i,(: o)) "e =ob /ai,i,(: 3imlaio, a,d o,li,e /ai,i,(: p/o(/am3 a/e "e7ay3 "a 3e o /ai, employee3.

.m)lo;ee Mo#ement

I mea,3 "e !"a,(e3 o) "e employee83 =ob o/ po3. T"i3 !a, "appe, by a p/omoio,3: /a,3)e/3:

e/mi,aio,3: demoio,3: layo))3: /ei/eme,3: /e3i(,aio,3: di3mi33al3: e!.

Disci)line Management

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Employee83 a33 a,d aide3 "a5e o !o,/ol a!!o/di,( o "e !//e, /le3 a,d /e(laio,3 o) "e

o/(a,i?aio,. o/ "i3 o/(a,i?aio, ,eed3 di3!ipli,e ma,a(eme, 3y3em: 3o "ma, /e3o/!e3 ma,a(e/

"a5e o de5elop a di3!ipli,e 3y3em: impleme, a,d mai,ai, i. I "elp3 o /ed!e a/(me,3 a,d

mi3,de/3a,di,( o) "e employee3 a,d !o,/ol "ma, /e3o/!e3 3y3emai!ally.

&a; Management

A3 e9e/,ally a,d i,e/,ally: "ma, /e3o/!e ma,a(e/ "a3 o de5elop a /ea3o,able pay 3y3em a,d

mai,ai, i. I "elp3 o !o,/ol "e employee3 !o3: o (i5e a /ea3o,able payme, )o/ "e employee3 a,d

o moi5ae employee3.

Healt8 and a9et; Management

Employee 3"old "a5e a (ood p"y3i!al a,d me,al "eal" o do "ei/ =ob e))i!ie,ly: 3o "ma,

/e3o/!e ma,a(e/ "a3 o p/oe! "e employee3 )/om )a!o/3 "a e))e! employee3 "eal" i, "e

7o/i,( ime.

-rie#ances Handling

Someime3 employee3 ,o 3ai3)y 7i" "ei/ =ob. I !a, be di33ai3)a!io, o) "e 7a(e3: 7o/i,( "o/3:

7o/i,( !o,diio,3: e!. T"e3e (/ie5a,!e3 7ill e))e! o "e employee3 pe/)o/ma,!e a,d al3o i 7ill be

a p/oblem o a!"ie5e "e (oal3 o) "e o/(a,i?aio,. T"e3e employee (/ie5a,!e3 7ill mae ba3e o 3a/

5iolaio,3. Hma, Re3o/!e3 Ma,a(e/ "a5e o ma,a(e (/ie5a,!e3 i, "e be(i,,i,(.

=el9are Management

1a(e3: 3ala/ie3: allo7a,!e3 a,d all o"e/ )a!iliie3 (i5e, by "e o/(a,i?aio, a/e !alled 7el)a/e

ma,a(eme,. Heal" !a/e )a!iliie3: /a,3po/aio, )a!iliie3: ed!aio,al )a!iliie3: loa, )a!iliie3: e!

a/e "e 7ay3 3e i, 7el)a/e ma,a(eme,. I "elp3 o moi5ae "e employee3.

,a7our Relation

Labo/ /elaio, i3 "e /elaio,3"ip be7ee, "e employe/ a,d employee3. Mi3ma!" o) "e employe/

a,d employee3 (oal3 i3 "e mai, ba//ie/ o a (ood labo/ /elaio,3"ip. Employee3 m!" !o,!e/, abo

"ei/ 3ala/ie3: ,o abo "e p/o)i o) "e o/(a,i?aio,. Employe/3 m!" !o,!e/, abo "e p/o)i o) "e

o/(a,i?aio,: ,o abo "e 3ala/y o) "e employee3. Hma, Re3o/!e Ma,a(e/ "a3 o )i9 "i3 p/oblem

o) "e bo" pa/ie3.

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Roles and res)onsi7ilities o9 line managers in 8uman resource management

,ine managers and em)lo;ees in 8uman resources management

T"e de5elopme, o) HRM: "e /ole o) li,e ma,a(e/3 a,d "e employee3 "a5e !"a,(e3 d/a3i!ally.

'/e5io3ly: "e /ole o) a li,e ma,a(e/ 7a3 limied o !o,/olli,( "e 7o/ )o/!e i, o/de/ o e,3/e "a

"e a/(e3 a/e me: ,o7 "e /ole o) a li,e ma,a(e/ i3 m!" b/oade/ a,d i,!lde3 !omm,i!aio, o)

ob=e!i5e3: !al!laed deployme, o) "ma, /e3o/!e3 a,d e5alaio, o) pe/)o/ma,!e.

/"e/mo/e: i !a, be 3aed "a "e /ole o) "e employee "a3 al3o e5ol5ed 7"e/e "ey a/e bei,(

dele(aed mo/e /e3po,3ibiliy. So ,o7: /a"e/ "a, bei,( me/e ,i3 o) /e3o/!e3 doi,( "ei/ allo!aed

7o/ lie be)o/e: employee3 a/e e,!o/a(ed o be i,,o5ai5e: ambiio3 a,d mo/e i,5ol5ed i, "e

!ompa,y.

Roles and res)onsi7ilities o9 a 8uman resources manager

Re!/ii,( "e ,e7 3pe!iali?ed employee3 o "e o/(a,i?aio,

T/ai, a,d de5elopi,( 3a))3.

Eme/(i,( employee p/o(/amme/3.

Ma,a(i,( e9i3i,( 3a))3 a,d al3o pla,,i,( )o/ )/"e/ 3a))i,( ,eed3.

Ma,a(i,( b3i,e33 a!i5iie3.

Re7a/di,( employee3 7"o pe/)o/m 7ell i, "e o/(a,i?aio, "/o(" p/omoio,3 a,d 3ala/y

i,!/eme,3. A,aly?i,( "e pe/3o,al )ile3 a,d mo,io/i,( "e employee83 pe/)o/ma,!e3.

De5elopi,( e9i3i,( employee3 i,3ead o) appoi,i,( "e e9e/,al employee3 )o/ "e 5a!a,

po3iio,3. Tai,( di3!ipli,a/y a!io,3 o "e employee3 7"o do,8 )ollo7 "e /le3 a,d /e(laio,3 o)

o/(a,i?aio,. Ma,a(i,( "e i,e/,al !3ome/3 o) "e o/(a,i?aio,

Gida,!e /ole o) HR ma,a(eme, o) o/(a,i?aio,- Re!omme,daio,3: (idi,(: 3pe!iali3 i,

e))e!i5e impleme,aio, o) ,e7 /le3.

Ad5i3o/y /ole o) HR ma,a(eme, o) o/(a,i?aio,- O))e/i,( 3pe!iali3 i,)o/maio, o li,e

ma,a(e/3 a,d i,di5idal employee3.

'a/i!ipae i, b3i,e33 pla,,i,( a,d e,3/e ali(,me, o) HR deli5e/y 7i" b3i,e33 (oal3 a

"e 3ie. T"e HR ma,a(e/ e3abli3"e3 ob=e!i5e3 a,d deli5e/3 HR 3/ae(y )o/ "e aai,me,

o) "e !ompa33 5i3io, a,d ob=e!i5e3 a,d i, a a!i!al /ole i3 deeply ,o7led(eable abo "e

de3i(, o) 7o/ 3y3em3 i, 7"i!" people 3!!eed a,d !o,/ibe. Sppo/3 ma,a(e/3 a,d

eam3 i, b3i,e33 deli5e/y "/o(" "ei/ !apabiliy o deli5e/ "e !ompa33 ob=e!i5e3: ma,a(e

"ei/ impleme, !"a,(e a,d bild /elaio,3 7i" ey 3ae"olde/3 2i,e/,al a,d e9e/,al4. A3

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a, employe/ ad5o!ae "e HR ma,a(e/ play3 a, i,e/,al /ole i, o/(a,i?aio,al 3!!e33

"/o(" ,o7led(e abo a,d ad5o!a!y o) people. T"e HR ma,a(e/ "elp3 e3abli3" "e

o/(a,i?aio,al !l/e a,d !limae i, 7"i!" people "a5e "e !ompee,!y: !o,!e/, a,d

!ommime, o )o/ b3i,e33 3!!e33.

$ask '

Moti#ation and reward t8eor;

Moti#ation

,ink 7etween "7ra8am Maslow?s 8ierarc8; o9 needs t8eor; and

Reward

Dia(/am 0; Ab/a"am Ma3lo783 "ie/a/!"y

T"e i5e le5el3 o) ,eed3 i, "e "ie/a/!"y a/e;

1. Physiological needs

T"e3e a/e impo/a, ,eed3 )o/ 33ai,i,( "e "ma, li)e. ood: 7ae/: 7a/m": 3"ele/: 3leep:

medi!i,e: 3ala/y a,d ed!aio, a/e "e ba3i! p"y3iolo(i!al ,eed3 7"i!" )all i, "e p/ima/y li3 o) ,eed

3ai3)a!io,. T"e3e a/e ba3i! ,eed )o/ e5e/y employee o) "e o/(a,i?aio,. T"e ba3i! 3ala/y o) Adida3

3o/e ma,a(e/83 a5e/a(e pay i3 K$00 i) i, !a3e Adida3 pla, o i,!/ea3e i by 0% 7ill be "e be3

7ay o moi5ae employee o !o,/ibe mo/e o7a/d3 "e Adida3 o !a//y o i3 b3i,e33 a!i5iie3 i,

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a bee/ 7ay a,d al3o i 7ill e,3/e employee loyaly 7"e/e "e employee3 7ill !o,i,e o 7o/

Adida3.

2. Security or Safety needs

T"e3e a/e "e ,eed3 o be )/ee o) p"y3i!al da,(e/ a,d o) "e )ea/ o) lo3i,( a =ob: p/ope/y: )ood o/3"ele/. I al3o i,!lde3 p/oe!io, a(ai,3 a,y emoio,al "a/m. T"e3e a/e /ea3o,3 "a p/o5ide 3a)ey

i, "e 7o/i,( e,5i/o,me, "e 3ala/y i,!/ea3e (i5e )i,a,!ial 3e!/iy )o/ "e employee3 7"i!" mea,

"e employee3 7ill be )ea/ )/ee o) /e!ei5i,( a p/ope/ pay. T"i3 7ill mae 3/e employee moi5aio,

a,d 7ill (e,e/ae le33 )o!3 )o/ o"e/ 3a)ey /ea3o, 3i,!e p/ope/ 3ala/y i3 bei,( o,e mai, 3a)ey )a!o/.

3. Social needs

Si,!e people a/e 3o!ial bei,(3: "ey ,eed o belo,( a,d be a!!eped by o"e/3. 'eople /y o 3ai3)y

"ei/ ,eed )o/ a))e!io,: a!!epa,!e a,d )/ie,d3"ip. T"e3e a/e o/(a,i?aio,al employee e,5i/o,me,3.

T"e 0% i,!/ea3e i, 3ala/y 7ill !/eae moi5ae o 3o/e ma,a(e/ 7"o 7ill be i, !o,a! 7i" po3ii5e

/e3po,3e moi5aed. T"i3 7ill e,3/e "a "e o/(a,i?aio, be!ome popla/ amo,( o"e/ !ompa,ie3

a,d be!ome3 a mo/e p/a!i!al 7o/pla!e o o"e/ e9e/,al pa/ie3.

4. Esteem needs

A!!o/di,( o Ma3lo7: o,!e people be(i, o 3ai3)y "ei/ ,eed o belo,(: "ey e,d o 7a, o be "eld

i, e3eem bo" by "em3el5e3 a,d by o"e/3. T"e3e a/e "e )a!o/3 o) p/e3i(e. T"e 3ala/y i,!/ea3e o)

"e 3o/e ma,a(e/ 7ill mae 3/e "e employee3 o) Adida3 o (ide a bee/ li)e by a!!epi,( bee/

li)e 3yle. T"e added p/!"a3i,( po7e/ 7ill imp/o5e "e 3o!ial !la33 a,d 3o!ial 3a3 o) "e

employee3.

5. Need for self-actualization

Ma3lo7 /e(a/d3 "i3 a3 "e "i("e3 ,eed i, "i3 "ie/a/!"y. T"i3 i3 "e e9/eme 3a(e o) moi5aio,

7"e/e "e moi5aed pa/y i3 /yi,( o be !/eai5e a,d i,,o5ai5e. 1i" /e(a/d3 o "e i,!/ea3e "e

employee o) Adida3 7ill p "i3 ma9imm e))o/ o !o,/ibe o7a/d3 pa/ie3 7"o /e7a/ded "em

7"i!" mea,3 "ey 7ill ae o 7o/i,( a!i5iie3 7i" !/eai5e "i,i,( a,d "i(" !ommime,.

Reward ;stem 9or a Marketing Manager &ost

A, o/(a,i?aio, !a, /e7a/d "e employee3 7i" a,(ible (ood3 o/ by p/ai3e "em )o/ "ei/ 7o/.

Re7a/d 3y3em3 i,!lde;

Compensation

Benefts

Reo!nition

Appreiation

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MCG 3"old !/eae a li3 o) "i,(3 "a "ey e9pe! )/om "e employee3. I may i,!lde pe/)o/ma,!e:

,e7 idea3 "ey b/i,( o o/(a,i?aio, a,d "ei/ /elaio, 7i" !lie,3. T"e, "ey 3"old do a 3/5ey

7i"i, "e o/(a,i?aio, o 3ee "e pe/)o/ma,!e3 o) "e 7o/e/ o ide,i)y 7"o "a5e e9!eeded "e

e9pe!aio, a,d 7"o "a5e ,o /ea!"ed "ei/ a/(e3 a,d !old al3o "a5e idea3 )/om "ei/ !o-7o/e/3

abo "ei/ 7o/3. A)e/ "a "e o/(a,i?aio, 3"old !o,3ide/ abo "e /e7a/d "a 3"old be (i5e, o

"o3e employee3. I may i,!lde a pay /i3e: p/omoio,3 o/ e5e, !e/i)i!ae o) /e!o(,iio,: app/e!iaio,

a,d a,(ible (ood3. Mo/eo5e/ MCG 3"old al3o p/o5ide employee3 7i" a (ood 7o/i,(

e,5i/o,me,. I, addiio, o "a "e, MCG 3"old )i(/e o "e 7ay3 e,/i!"me, p/o(/am3 o "e

employee3. T"e3e e,/i!"me, p/o(/am3 7ill "a5e a, e))e! o, "e employee li5e3. O,e "i,( "a

MCG 3"old be a7a/e i3 o ,o o ae "e /e7a/d 3y3em a7ay i, o/de/ o p,i3" "e employee3.

MCG 3"old loo o "a5e a (ood /e7a/d 3y3em )o/ "ei/ employee3. T"ey !a, /e7a/d "em by

a,aly?i,( "ei/ pe/)o/ma,!e a,d be"a5io/3.

T"e Be3 )o/ Le33 Ld "ey (i5e /e7a/d3 o "e employee3 ba3ed o, "e pe/)o/ma,!e3. He/e "ey

o))e/ o,ly !a3" i,!e,i5e3 o "e employee3 o/ p/omoio,. Re7a/d3 lie /e!o(,iio, a,d app/e!iaio,

a/e ,o do,e i, "i3 !ompa,y. I83 /e "a employee3 a/e mo3ly moi5aed by mo,ey b ,o all

employee3. T"ey 3omeime3 3ee )o/ 7o/d3 o) e,!o/a(eme, )/om "ei/ ma,a(e/3.

T"i3 i3 "e /e7a/d 3y3em )o/ a Ma/ei,( Ma,a(e/ po3 i, @,o7led(e Ld.

Direct &a;

Ba3i! 3ala/y

&er9ormance or aria7le &a;

'ayi,( bo,3 )o/ "e 7o/i,( pe/)o/ma,!e

'ayme, )o/ "e 3!!e33)l,e33 o) "e ma/ei,( !ampai(,3

'ayi,( bo,3 )o/ "e p/o)iabiliy o) ma/ei,( )i/m

Re!o(,iio, 3!"eme3

No,-!a3" p/i?e3 )o/ i,,o5ai5e idea3

'/omoio,3

*ndirect &a;

Compa,y !a/

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Ed!aio,al p/o(/am3

Allo7a,!e3

Holiday e,ileme,3

Heal"!a/e o))e/3 E'

ET

Lea5e3# mae/,iy# 'ae/,iy lea5e3

o7 .#aluation &rocess and ot8er 9actors determining )a;

Fob e5alaio, i3 "e p/o!e33 3ed o dee/mi,e "e pay (/ade a,d e9empio, 3a3 )o/ =ob. I !a, be

do,e )o/ ei"e/ a ,e7 =ob o/ al/eady e9i3i,( =ob. I al3o e,3/e3 pay a,d be,e)i3 o "e employee3 a/e

7o/" o "e o/(a,i?aio, a,d eqiy a,d )ai/,e33 3"old be "e/e. I, a, o/(a,i?aio, e5alaio,3 3!"

a3 !/eaio, o) ,e7 =ob: addiio,al /e3po,3ibiliie3 a,d die3.

Sala/ie3 o "e employee3 i, a pa/i!la/ =ob 3"old be e5alaed. I, o/de/ o e5alae "e pay )o/ "e

employee3: o/(a,i?aio, 3"old ob3e/5e "e 3ala/ie3 paid i, "e ma/e pla!e 7"e/e "ey "i/e people

a,d 3"old loo )o/ "e 3imila/ 3o/ o) pay o "e 3imila/ =ob3. Mo/eo5e/ "ey 3"old e5alae "e

3ala/ie3 o be paid o "e employee3 a "e 3ame le5el i, a, o/(a,i?aio,. I) ,o: "e, "e employee3

may be le33 moi5aed a,d !o,)li!3 may a/i3e 7"i!" may lead o "e employee3 lea5i,( "e

o/(a,i?aio,. T"e/e)o/e )ai/,e33 3"old be "e/e 7"e, pay 3/!/e i, made )o/ "e employee3 a "e

3ame le5el. I, addiio, o "a "ey 3"old al3o !o,3ide/ "e qali)i!aio, a,d "ey 7o/ "ey do )o/

"e be,e)i o) "e o/(a,i?aio,. T"e/e)o/e MCG 3"old ob3e/5e i,e/,al a,d e9e/,al e,5i/o,me,

7"e, e5alai,( "e pay )o/ "e employee3. T"e 3ala/y 3"old ma!" "e ,o7led(e /eqi/ed: abiliy

o mae de!i3io, mai,( a,d !o,/ol i,5e3ed 7i"i, "e po3iio,. Mo/eo5e/ )o/ "e be3 pe/)o/mi,(employee3: "ey !a, o))e/ !e/ai, i,!e,i5e3 a,d 3ala/y i,!/eme,3 o eep "em moi5ae. T"e3e

"i,(3 al3o 3"old be e5alaed 7"e, "ey e5alae "e =ob.

T"i3 !ompa,y i3 )ollo7i,( a, o3a,di,( a,d ,iqe =ob e5alaio, p/o!e33 o a33e33 "e 5ale o)

ea!" a,d e5e/y =ob 7i"i, "e Compa,y. All "e employee3 a/e /eaed eqally a,d "e Compa,y

al7ay3 e,3/e3 "a "e eqal pay o (e eqal 7a(e. T"i3 ),dame,al )a!o/ 7ill "elp o/(a,i?aio, o

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3epa/ae "ei/ employee83 di))e/e, !la33i)i!aio, !o,3ide/i,( "ei/ 3ill3 a,d =ob po3iio,. T"e

Compa,y83 =ob e5alaio, p/o!e33 i3 p/e3e,ed belo7 i, )o/ 3a(e3.

T"e3e a/e "e 3ep3 o) Fob E5alaio, '/o!e33.

Dia(/am *; T"e 3ep3 o) Fob E5alaio, '/o!e33

1( o7 "nal;sis

I, "i3 3ep Hma, Re3o/!e Ma,a(e/ 3"old (a"e/ i,)o/maio, o) "e =ob i, "e o/(a,i?aio,.

T"i3 "elp3 o (a"e/ i,)o/maio, abo "e a33 a,d /e3po,3ibiliie3 o) "e =ob a,d qali)i!aio,3

"a "elp o do "e =ob 3!!e33)lly.

2( om)ensa7le 9actors

I, "i3 3ep: Hma, Re3o/!e Ma,a(e/ 3"old de!ide "e )a!o/3: 7"a o/(a,i?aio, i3 payi,( )o/.

T"e3e )a!o/3 "elp o ide,i)y "e /elai5e po3iio, o) "e =ob. @,o7led(e 3ill3: =d(me,3:

de!i3io, mai,(: )/eedom o a! a,d /e3po,3ible )o/ )i,a,!ial /e3o/!e3 a/e "e !ompe,3able)a!o/3.

'( .#aluate o7

I, "i3 3ep: Hma, Re3o/!e Ma,a(e/ 3"old 3ele! a =ob e5alaio, me"od o e5alae =ob3

a!!o/di,( o "e 3ele!ed )a!o/3. No,-a,alyi!al 3!"eme3 a,d a,alyi!al 3!"eme3 a/e "e ype3 o)

BM#$%#%& 'a(e & o) *&

o7 "nal;sis

om)ensa7le 9actors

.#aluate o7

"ssign )eci9ic &a; alues

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=ob e5alaio, me"od3. a!o/ !ompa/i3o, a,d poi, /ai,( o/ a33e33me, a/e "e a,alyi!al

3!"eme3.

4( "ssign )eci9ic &a; alues

I, "i3 3ep Hma, Re3o/!e Ma,a(e/ 3"old !ompa/e =ob3 o de5elop a =ob 3/!/e a,d 5ale

=ob3 a!!o/di,( o "a =ob 3/!/e.

t8er !actors determining &a;

Ma/e Rae3

Compa,y "a5e o dee/mi,e "e p/e 5ale o) =ob3 o "e o/(a,i?aio, a,d !ompeii5e,e33 i, "e

labo/ ma/e: 7"e, "ey payi,( )o/ "e3e =ob3.

I,di5idal 'e/)o/ma,!e

Compa,y !a, i,!/ea3e "e payme,3 de o 3e,io/iy: !ompee,!e a,d pe/)o/ma,!e le5el3.

Le(al a!o/3

Compa,y "a5e o !o,!e/, le(al )a!o/3: 7"e, "ey mae payme,3 o "e employee3. o/ a,

e9ample: a!!o/di,( o eqal pay a!: 7ome, a/e e,iled o !laim a, eqal payme,.

Bene9its o9 a Reward ;stem

Bene9its o9 a Reward ;stem to t8e rgani@ation

I "elp3 o moi5ae "e employee3

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I /ed!e3 "e employee /,o5e/

I "elp3 o mae "e employee83 =ob 3ai3)a!io,

I "elp3 o i,!/ea3e "e loyaly o) "e employee3

I de5elop3 employee83 mo/ale a,d po3ii5e be"a5io/3 I "elp3 i, /e!/ii,( employee3 o "e o/(a,i?aio,

I "elp3 o i,!/ea3e "e e))i!ie,!y le5el o) "e employee3

Bene9its o9 a Reward ;stem to t8e .m)lo;ees

I (i5e3 5ale3 o "e employee83 pe/)o/ma,!e

I "elp3 employee3 o de5elop "ei/ 3ill3 a,d ,o7led(e by ed!aio,al p/o(/am3

Employee3 !a, "a5e di))e/e, allo7a,!e3

Employee3 !a, "a5e /e!o(,iio, 3!"eme3 a,d 3((e3io, 3!"eme3

I "elp3 o de5elop employee83 =ob !a/ee/

I "elp3 o )ill "e ,eed3 o) ea!" employee

Heal"!a/e o))e/3 "elp employee3 o "a5e a "eal"y li)e

Employee3 !a, "a5e (ood 7o/i,( e,5i/o,me,

Met8ods t8at rgani@ation can use to monitor .m)lo;ees &er9ormance

'e/)o/ma,!e app/ai3al i3 "e p/o!e33 o) mo,io/i,( "e pe/)o/ma,!e a,d 7o/ o) employee3 a,d

(i5i,( "em !o,!/ei5e )eedba!3 o imp/o5e "e 7o/ a,d "em3el5e3. T"i3 7ill al3o "elp "em o

o5e/!ome a,y p/oblem3 "ey )a!e d/i,( "e 7o/. T"e/e !a, be ma,y ype3 o) me"od3 )o/

pe/)o/ma,!e app/ai3al 3!" a3;

C/ii!al I,!ide,3

I, "i3 me"od: Ma,a(e/ eep3 a 7/ie, /e!o/d o) po3ii5e a,d ,e(ai5e pe/)o/ma,!e o)

employee3 "/o("o "e pe/)o/ma,!e pe/iod. I mea,3 Ma,a(e/3 p/o5ide a3 o employee3 a,d

"ey eep 7/ie, /e!o/d o) po3ii5e a,d ,e(ai5e pe/)o/ma,!e o) "e ea!" employee a "e ime.

G/ap"i! Rai,( S!ale

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I, "i3 me"od: Ma,a(e/ 3imply /ae3 "e pe/)o/ma,!e le5el o) "e employee3 a!!o/di,( o a

3!ale: 3!" a3 e9!elle,: (ood: a5e/a(e: )ai/ a,d poo/. I !a, be ,me/i!al 3!ale.

Be"a5io/al A,!"o/ed Rai,( S!ale

I, "i3 me"od: Ma,a(e/ /ae employee3 ba3ed o, employee83 be"a5io/ a,d pe/)o/ma,!e.

Ma,a(e/3 "a5e o a,aly?e "e be"a5io/ a,d pe/)o/ma,!e o) "e employee3 a)e/ "e ma,a(e/

a,!"o/ed employee3 i, di))e/e, 3lo3 3!" a3 (ood: a5e/a(e a,d bad.

Ma,a(eme, By Ob=e!i5e3

I, "i3 me"od: Ma,a(e/3 a,d employee3 3e ob=e!i5e3 o(e"e/. Ma,(e/ e5alae3 "e employee3

pe/)o/ma,!e pe/iodi!ally a,d /e7a/d "e employee3 a!!o/di,( o "e /e3l3.

Ra,i,(

I, "i3 me"od Ma,a(e/ e5alae "e pe/)o/ma,!e o) "e employee a!!o/di,( o be3 o 7o/3.

Ma,a(e/ al7ay3 ,o ,eed3 o /a, all employee3. T"e/e i3 ,o a!al 3a,da/d )o/m 3ed )o/ i.

*$% De(/ee

T"i3 me"od e5alae "e pe/)o/ma,!e by daa !olle!ed )/om all a/o,d employee 3!" a3

3bo/di,ae3: 3pe/5i3o/3: ma,a(eme,: !3ome/ a,d pee/3.

T"e li,e ma,a(e/3 i, MCG !a, 3e Fob /e3l3# o!ome a3 pe/)o/ma,!e app/ai3al me"od3. He/e "e

ma,a(e/3 !a, !ompa/e "e /e3l3 employee3 a!"ie5ed a(ai,3 "e ob=e!i5e3 "ey 3e p/io/ o "e

p/o=e!3. I, 3ome !a3e3 i) "e /e3l3 a/e ,o a5ailable o/ "e /e3l i3 qaliai5e /e3l "e, "e

ma,a(e/3 3"old e5alae "ei/ pe/)o/ma,!e3 o, "ei/ be"a5io/3 a,d !"a/a!e/i3i!3.

A,o"e/ po33ible me"od "a i3 po33ible )o/ "e li,e ma,a(e/3 i, MCG i3 e33ay me"od3. T"i3 i3

7"e/e "e e5alao/ 7/ie3 a, app/ai3i,( /epo/ abo "e employee. T"i3 7ill dee/mi,e )o/

=3i)i!aio, o) pay: p/omoio, o/ e/mi,aio, ba3ed o, "e pe/)o/ma,!e3 a,d be"a5io/ o) "e

employee. Ho7e5e/ 3omeime3 "e3e e33ay ba3ed e5alaio, !a, be bia3 a,d ,3/!/ed.

Apa/ )/om pe/)o/ma,!e )ollo7i,( )a!o/3 a/e al3o !o,3ide/ed;

"#a$ity and %#antity

tardiness

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Creati&ity

'ersona$ appearane

Cost (e)eti&eness

I 3((e3 "i3 !ompa,y o )ollo7 *$% de(/ee app/ai3al me"od: a3 i i3 a, a!!/ae me"od omo,io/ "e employee pe/)o/ma,!e. By 3i,( "i3 me"od "i3 !ompa,y !a, imp/o5e "e

p/od!i5iy o) a, employee o (ai, ma9imm op o a!"ie5e "ei/ 3/ae(i! (oal3 a,dob=e!i5e3.T"e be,e)i3 "a "e o/(a,i?aio, !a, (e by adopi,( "i3 me"od a/e a3 )ollo73:

0. 'e/3pe!i5e a,d impa!; By i,5ol5i,( ma=o/ )o/ people "e )eedba! e,able3 "e

employee3 o (ai, a "o/o(" ,de/3a,di,( o) "ei/ impa! 7i"i, "e o/(a,i?aio,.&. Fob 3ai3)a!io,; T"i3 !a, "elp o (ai, a "o/o(" ,de/3a,di,( o) yo/ 3/e,("3 a,d

a/ea3 )o/ imp/o5eme,.

*. o!3 o, !3ome/ 3e/5i!e3; T"i3 i3 de3i(,ed 7i" !3ome/ )o!3 i, mi,d. Byi,!ldi,( )eedba! )/om bo" i,e/,al a,d e9e/,al !3ome/3: i "i("li("3 "e

impo/a,!e o) !3ome/ e9pe!aio,3 i, dee/mi,i,( "e !ompa,y83 )o!3.6. S!!e33io, 'la,,i,(; T"i3 "elp o mae a (ood 3!!e33io, pla,.. T"i3 !a, 3ed o ma,a(e "e ale,3 a!!/aely a,d 7i"o a,y mi3,de/3a,di,( a3

7ell.

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2. Conclusion

I, !o,!ldi,( "i3 /epo/ all "e /ele5a, i,)o/maio, abo "ma, /e3o/!e3 ma,a(eme, i3

add/e33ed. Some ma,a(e/3 do,8 3ee "a "e/e i3 di))e/e,!e be7ee, HRM a,d pe/3o,,el

ma,a(eme,. Ho7e5e/ i, "i3 /epo/ "e di))e/e,!e3 be7ee, "ma, /e3o/!e3 ma,a(eme, "a3 bee,

ide,i)ied a,d !ompa/ed. Mo/eo5e/ "e impo/a,!e o) "ma, /e3o/!e3 ma,a(eme, i3 ide,i)ied a,d

"o7 i3 ),!io,3 !o,/ibe o "e o/(a,i?aio,3 ob=e!i5e3 a,d (oal3. Ha5i,( a, HRM depa/me, i3

,o e,o(" a3 "e li,e ma,a(e/3 i, "e o/(a,i?aio, 3"old a! o "ei/ /ole3 a,d /e3po,3ibiliie3.

T"e/e)o/e "e /ole3 a,d /e3po,3ibiliie3 "a "ey 3"old !a//y o a/e ide,i)ied. 1"ile deali,( 7i"

employee3: "e/e 3"old be !e/ai, le(al a,d /e(lao/y )/ame7o/ "a o/(a,i?aio, 3"old )ollo7 )o/

"e be,e)i o) employee a,d "e o/(a,i?aio,. T"e po33ible a!3 )o/ "e o/(a,i?aio, "a5e bee,

3((e3ed i, "i3 /epo/.

T"e impo/a,!e o) HR pla,,i,( )o/ MCG "a3 bee, ide,i)ied a,d "o7 a, HR pla,,i,( 7old "elp

i, /e!/ime, a,d 3ele!io,. A,aly?i,( "e impo/a,!e o) HR pla,,i,(: a /e!/ime, a,d 3ele!io,

p/o!e33 )o/ "e o/(a,i?aio, "a3 bee, 3((e3ed 3!" a3 i,e/5ie73 a,d "o7 e))e!i5e "o3e !a, be.

HRM ,eed3 o eep "e employee moi5aed i, "e o/(a,i?aio,. T"e/e)o/e "e li, be7ee, /e7a/d

3y3em a,d moi5aio,al "eo/y "a3 bee, ide,i)ied a,d a /e7a/d 3y3em )o/ "e o/(a,i?aio, "a3 bee,

3((e3ed a,d a,aly3i3 o) "o7 e))e!i5e i !old be )o/ "e o/(a,i?aio,. Mo/eo5e/ "e be3 po33ible

7ay3 o mo,io/ "e pe/)o/ma,!e i3 3((e3ed )o/ MCG.

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References

Bia,!a: A &%0*: T"e Role o) Hma, Re3o/!e Ma,a(eme, i, O/(a,i?aio,38: Hearst

Communications: A!!e33ed %$" Fly &%0: So/!e; )/om "p;##"p;##3mallb3i,e33.!"/o,.!om#/ole-

"ma,-/e3o/!e-ma,a(eme,-o/(a,i?aio,3-&0%."ml

Fob E5alaio, '/o!e33: Western Reserve University, &%0: A!!e33ed; %" Fly &%0: So/!e;

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"p;##"p;##777.b3i,e33di!io,a/y.!om#de)i,iio,#=ob-e5alaio,."ml

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Scott, B 1998, ARMSTRONGS HANDBOOK OF HUMAN RESOURCE MANAGEMENT

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Aessed , -.t/ 0#$y 1.-23 So#re, 4rom,

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0#$y 1.-2 )/om;"p3;##777.op.ed.=o#Repo3io/y#*#Ha,dboo&%o)&%Hma,

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